10 Federal Self Storage in Newnan
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Newnan, Coweta County, Georgia, US
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Site: https://www.10federalstorage.com...
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:9AM–5PM
- Sunday:9AM–5PM
10 Federal Self Storage in other cities:
My only regret is that I cant give them a no star review. I have been storing things there for a long time; never missed a payment. There was an increase in the bill a few months ago-- no warning. Okay, whatever... The next month, I received a bill dated the month before and it advised me that the old amount was grandfathered into anything paid before a certain date. Well, by the time the bill was mailed, that offer was utter balloon juice. I sent an email to ask about this and never received a single word in response. I went to the U-Haul online site since the local place touts the alliance AND that is where the bill is paid (electronically) but I was told that they have no control over the local affiliates. I sent another email. Pffft. I insist on email communication because it helps maintain a written record of anything that transpires. Its apparent that Attics Storage doesnt give a rats rump beyond vacuuming your wallet and sending out one bill after another once the 15th hits. How many bills do they think they need to send out between the 15th of one month and the 1st of the next one? FWIW, they seem to have no trouble sending out electronic bills on top of the snail mail kind. I cant wait until our new house is ready and I can yank my stuff out of there. Avoid this place like you would a sponging relative afflicted with the plague.***Are you seriously suggesting that it took a month for your rate increase announcement to arrive-- overtaking the then current months statement? Puh-;leeze.
Total reviews rating 4.2
21 Reviews for 10 Federal Self Storage 2023:
Review №1
2022-07-24Its a clean and well lit place. I do think someone should be on site but I have always been able to reach someone when needed.
Review №2
2022-06-17They do have a clean and nice place and they have always been friendly and helpful
Review №3
2022-08-03I love them, customer service is the sweetest!
Review №4
2022-08-03Pat was very professional kind and understanding. Great help
Review №5
2022-06-27Customer service was helpful with any questions I had..
Review №6
2021-11-02Since these people have taken over, the customer service is almost non existent. You cant get a person on the phone. Making a payment online can also be an ordeal. When you call them. You can be on hold for an hour.
Review №7
2022-07-15Great company, easy to work with.
Review №8
2022-07-12VERY HELPFUL WHEN ANY CALLS ARE NECESSARY.
Review №9
2022-06-03Best storage in town! And clean!
Review №10
2021-12-21Looking good with new paint job but Gates havent worked for months.