Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
So I tried to return an item that I bought at academy sports the other day and was there for over an hour because they couldnt look up the item in their computer even though they had the item on the shelf for sale for a $69 and it was coming up when they ran the barcode for for like 69 cents it didnt make sense so they wouldnt they ended up not returning it and I had an hour wasted and just bad customer service and people that dont know how to enter upcs in the computer correctly and managers that are incompetent of their job and dont know how to handle customer service when needed thanks a lot academy sports I thought yall were cool not no more trash
Was looking for a lacrosse ball for therapy but did end up finding a massage ball that would work just as well although more expensive. Found some hiking boots that fit me for a decent price too and an off-brand pair of sweatpants. There is a lot of sports stuff here and I spent a little more overall than I wanted to but it is hard to buy shoes online without trying them on.
Great quality merchandise
We browse Academy frequently with 2 sports playing kids, and we enjoy being outdoors hunting/fishing/camping. Always a great selection of different brands and options.I also enjoy the curbside pick up, however, it does tend to be a little slow compared to other stores.
Theyve got a big selection...for a bigger price than other areas. The store was definitely clean and well kept inside, and the staff is helpful. If youre looking for a specific sports-related item, this is a good idea to come to if you cant find it elsewhere!
Staff was great. Very friendly and helpful. We found some great deals.
Very nice store. Fully stocked with everything needed. To be expected since theyre newly opened. Great prices and sales right now. No daily Military discount.
Easy to find stuff in here. Love the employees, super friendly.
Great selection. Probably a bit overpriced, but it is my favorite sporting good store in the area for multiple sports and hobbies that my family partakes in. They also are usually well stocked so if I don’t have time to find it cheaper this is where I go.
I bought a truglo scope and other items here. I was questioning about some other firearms they had in stock; Customer service was great at helping and answering all my questions.The store does have limits on ammo and when they do have them they are gone. So early bird got me.
I wont be back. Yes, Im elderly, no I dont look all young and strong. I dont need to be patronized and treated rudely
I was able to purchase a firearm while receiving great help from Isaac. Much better customer service than other places that sell firearms.
Would like to thank Vicki and The sweet lady they call T. They are so nice and helpful. Ammo
Clean, spacious and organized academy. Customer service is decent, usually has in stock what we are looking for.
So far 1 star.....Ive not been there yet, but Ive been calling for 30 minutes, tried every department plus the operator and cant get anyone to answer a simple phone call. So my expectations are really low at the moment.
I am so happy with my purchase. I had issues with the item originally but the store associates were so understanding. I am forever grateful for their kindness. My kids love the basketball hoop. It was worth every penny.
Wow. All staff was very helpful. Great prices and amazing clearance.
Absolutely love, it they have all the hunting and fishing and all outdoor things you might need.and if you have a problem with anything they sell or that you order from them they make it right for you.
Great products. Multiple brands and choices.. Reasonably priced. Lines long, due to holiday. But the line moved fast. Customer service was friendly.I will visit again soon.
Clean store, friendly staff, and reasonable prices set Academy apart. There is a wide selection merchandise and easy to find. it is not uncommon to find excellent items especially clothing on a very good discount. I have never had to wait longer than two or three minutes when Im ready to check out. The store is always well staffed and someone is available if I need anything. Update: if you are a first responder or military/veteran, scan the QR code for 10% off or ask at checkout.
Went to buy a thread mill that was on the front of the sales flyer. Sad! Employees did not even know what was on sale. I had to point it out on the flyer the fourth time I was asked which thread mill I wanted. I was put in three different lines to try and pay for the item. Then they got the delivery and assembly price completely wrong. Manager needs to get a much better training program.
Looks like prices are starting to drop a little
Found a pair of shoes i liked, Wasnt sure if they were on sale or not. Found a customer service rep and asked her to scan it and sure enough, got the discount. Customer service was great, cashier was friendly and I was in and out. Awesome. Store was clean and well stocked. Had tons and tons of shoes that went up to size 11 for women which is great for me.🙂
Clean store and quick checkout on a busy day. Shoe selection is smaller than most academies weve been to.
I always love going to Academy! Friendly people, clean store and buy more than I need:)
Simple floor plan so you dont get lost in there, and you can always find reasonably priced items
I visited this location for the first time to look at guns and was very surprised. I got the best customer service from the folks and kudos to Tim for outstanding service.
Very nice. Great selection of all things outdoors.
Good selection checkout is a little crowded but moves pretty fast
Love this place, they have really great prices on the shoes specially when there on sale
Justice was very helpful in trying to find Brooks Ghost shoes in the size and color needed.
They usually have good deals. Especially on kids shoes.
This Academy is HUGE! There was a pretty big crowd here when I stopped by on a Friday night. The line was long but moved efficiently overall. My customer service rep was very helpful and reminded me of the discounts available as a first responder/healthcare professional.
Great service someone always willing to help in every part of the store!! They have a variety of everything!! Great place to shop for sports supplies, sneakers for the kids and firearms!!
Great store for sports and clothing. Sometimes a little overpriced for some items.
Worst inventory for hunters. I wish Columbus had any other outdoor store. The shelves are ALWAYS empty.
Went in today picked up an outboard engine cover for my Mercury 4-stroke. They also have several sizes left for 2-stroke and 4-stroke outboard engines with different horsepower ratings check them out
Academy Sports + Oudoors is another store I visit often for all my outdoor needs. They have a great selection of items. Since this is a newer location it’s in great condition and looks awesome. Of course this is up on the main boulevard for convenience.
I love Academy Sports. They have hoodies my teenage son likes to wear, baseball gear for my youngest, and simply southern shirts for me. I get most of the boys tennis shoes from here. Great prices, good customer service, and easy to shop hours. I can never get out of this store for less than 100 dollars. The boys always need stuff from Academy.
I have been very pleased with the service and products so far. Went today to purchase boat swivels and seats. A young man assisted me and was very courteous and helpful. He helped me find what I wanted and to get it to the cashier. Even went outside and got a buggy for me to get everything to my car.
Probably deserves a higher rating but I only go for fishing equipment when I cant find it anywhere else and most of the time they come through but with limited merchandise because they try to cater to to many things and they have I guess their favourite whatever that is but its not hunting are fishing. But on a plus side their prices in my department are compatible with walmart. I will give them three stars because they arent more than a small bait shop as far as fishing
Bought a playground. Early Christmas present. They loaded it for me. In and out
We will go here over any other sports store. They have everything we need.
Great prices big selection.. enjoyable shopping experience..
We need to re evaluate why we are giving these big box stores the money we earn by spending all week away from our families/friends at work. I had a recent experience with the company that left me flabbergasted at the lack of empathy or concern. The repsonse I received after sending a detailed email was a stock email offering 10% off of a $20 purchase. Wow. So, $2 is what my business to you is worth? Lost me as a customer. I will spend more at a family/small owned business from now on!
They do not carry any clothes for big and tall men.
By far one of the BEST stores ever and has amazing discounts I only go for firearms really lol but all their products are amazing and will definitely buy sports attire from their! Only reason I don’t give them 5 star is cause they didn’t seem that knowledgeable about firearms and the associate was kinda an a$$ but the manager wasn’t so that good!
Absolutely the worst customer service Ive ever seen. I cant stand going in here. I bought some fishing line, had them spool it for me because I wanted to hit the lakes early. They put it on backwards, didnt notice it till I was on the already on the lake. Went back upset but still polite. Waited 30 minutes to talk to someone. Not coming back.
Stranded at the gun counter for 25 minutes with 5 employees talking to each other in the corner of the store while they saw me wave none of them offered to help me in anyway Everytime I come into this store its always the same way nearly impossible to get helped or anything I will not be returning to this store unless its the one in Opelika they get 5 stars
I rarely go to sporting goods stores anymore. But I needed some hunting clothing in a pinch. Academy was the only place nearby that was both open and had the gear I needed in stock the day I needed it. The selection was paltry (either over-rummaged or poorly stocked), but I was able to find everything. The staff was friendly and helpful.
Online inventory does not match store inventory. They let you make online pickup orders and then cancel last minute. Had to also go to auburn and newnan to get everything I needed.
Standard academy sports store, a bit slim on some of there stock but overall decent. They do need to reorganize their arrows as we had a terrible time finding the correct length as none were in the correct bins.
Academy Sports is just place to go get anything cool. Thats just the way it is Academy Sports rocks
Ordered rifle on August 6th for my birthday. Said it would.be in by 11th or 12th. Did not arrive and still is not here on 17th. Called customer care said 45 minute wait. Called store, they are useless. Check order status is suppose to have a cancel order button, does not. I want to cancel this order and academy is making it impossible to do so.
Busy as all get out today, but the checkers made it move quickly and efficiently. Just like the line at Chic-fil-A
Awesome experience! Actually got curbside service. Placed order online and transaction from beginning to end was flawless. I was truly impressed. Some businesses advertise curbside service but do not provide it once you get there. The Academy experience was just as advertised. Look forward to doing business with them in the future.
Clean, good selection of items. Only wish checkout was faster sometimes and kids shoes were better stocked. Online pickup is the way to go.
This place is great. They have an awesome variety of sports and outdoor equipment. Clothing selections are great. Especially for men. They have a huge section for regional sports gear. Tons of helpful accessories for all sorts of things. The staff is very friendly and very helpful. If they dont know something they tell you and quickly locate someone that can help. There are always plenty of them floating about to help as well. No hunting down an employee here. They have a great variety of shoes including kids. Im so glad they got one here. It was much needed.
If you want anything from this store, don’t go anytime near closing or they will close the door in your face! I swung by the store at 10 minutes until nine just to ask customer service a question about a purchase I was going to make. As I approached the door, the store employee closed the door in my face and turned his head. As I tried to explain that I realize they were near closing and just had a question, the young man turned his head and looked the other direction. He opened the door to let someone out but still would not acknowledge me still standing there and promptly closed the door again.Gone are the days of customer service and gone are the days of me shopping at Academy Sports. I will purchase from other local stores and spend more rather than tolerate that kind of customer service.
Men and women share the same dressing room which I find disgusting. And they dont give customers a choice. The employees I came in contact with were rude. Probably two nice ones. Had to chase one down when she saw me coming to ask a question.
This store allows employees to purchase ammunition and reloading equipment while on the clock before giving the general public a chance at products..I’ve witnessed on three separate occasions where employees are keeping stock in the back and telling customers it’s not available, then taking these items to the checkout themselves.I understand stock availability is limited but you can’t have employees deciding what is allowed to be sold at the counter and what is going home with them....
My husband was not happy the way his stuff was handle I will contact Mr.Ken Hicks will not shop this location again
Funny you should inquire......I probably had 150 dollars worth of merchandise to purchase. Went to go pay for my items and you had 1 checkout employee working with 11 customers waiting to pay. I placed my items on the nearest table and left as a unsatisfied customer. I refuse to stand in that kind of line to give you my hard earned money.
Looking to purchase a new rifle. Not a great place to shop. Selection is slim to none and staff is very rude as if theyre not happy to help. What rifles they did have are very over priced. Better off shopping somewhere else for a guns in general.
Favorite place to shop for my son’s athletic gear
We went in looking for fishing supplies. Overall they had an okay selection of lures and accessories. The staff was friendly and the store was clean. They have an excellent selection on Oakley sunglasses. Just an fyi. They have a little of everything for almost every sport.
Great prices on name brand items.
I bought a new toy it was quick an nice people to
Great customer service from the guys in the back handling the workout equipment. They were patient and courteous while searching for items, taking them to the front and loading them in our truck. Thank you.
This place was wide open, giant, and has a ton of great sports & outdoor stuff! From Tents to Tee Ball, they have it all!This was my first time going, and I was looking for Bike accessories. Not only did I find what I needed, but I found things that I never even knew existed! Its a great place for anything youll need.
They always have the items I need
Prices insane high. Better off going to Walmart. Also there curbside takes forever.Update. Have been sitting for about 30 mins...the person came out and asked if we were another name. Then came back to car with half the order....and now we keep waiting. Hopefully I do not have to sit here all day
Very nice shopping experience. Well stocked and easy to get around through the different departments. Aisles not cluttered, and prices extremely easy to find. Speaking of prices, love how affordable stuff is! And very helpful staff. They do not mind at all looking for an item in back or on top of the shelves of you cannot fine what youre looking for.
Very nice store. Clean and well organized. The employees we interacted with were nice and courteous.The prices on most merchandise seemed reasonable. Their firearms prices were very reasonable and lower than a lot of other retailers.
Academy is great. Dont know why it took so long to get one here but happy we have one now. Good ammo prices, always good sales and great customer service. As far as Im concerned the only sporting goods joint in town.
I called the Columbus Ga store and asked if there were any 10x10 dog kennels available. I was transferred once and repeated my question. The employee sat the phone down to go look. When he returned he replied we dont have any. So I proceeded to order one on the website. In doing so I was given the option to pick up today at the Columbus store. All of this transpired in 10 minutes. Long story short, they did have one in stock after all. Appreciate the due diligence in looking for me.
Convenient and airy. Good inventory
Its outstanding! The price is wonderful Compared to certain items! What Ive found with the unbeatable price are the apparels! Thanks Academy Sports
My daughter and I came into this academy to get a bathing suit for swim team. Though I admit i have a four month infant, and I may have been somewhat distracted… I believe that the sign said “swimwear 50% off”. When we got to the register apparently this one was only 25% discounted… It was explained to me that because it was competitive where it was not technically swimwear. Obviously this is not the cashiers fault... so I moved along and said no problem. Within just a few seconds a manager appeared behind her and they discounted the swimsuit. I didn’t ask them to do this… It was just that above and beyond customer service kind of thing. I was just very very impressed. I’ve never had anybody do this in a store before. I had to let people know That this store, is a store where the term “customer service” rings true.
I was in the store in Columbus, Ga on Saturday the 11th of January with my grandson. We were shopping for baseball equipment, bats, gloves, etc. Not one person offered to help us. I asked a young man for assistance and he just jestered with his head in the direction for us to look. I had to ask him a couple more questions and I could tell he was annoyed because he was rearranging merchandise. The manager of the store came by and instead of asking if we needed help he just told that young man how to screw a shelf together. I went in search of another associate and she was non responsive and angry acting when I questioned the location of a product. I finally went back to the first associate, apologized for having to interrupt him again but the store was in a mess, real disaster and I just couldn’t find a particular bat and glove for my grandson. He walked away without saying anything and never came back. A lady came out of the back asked if I was being helped but when I told her what was going on she just stood there and didn’t say anything......I told her that I would not be back. I understand rearranging merchandise is necessary however when that becomes the priority over customer service.....well eventually you won’t have ANY customers to buy that perfectly located merchandise. I would recommend doing that type of work after hours when customers are not having to step over, under and around things and your associates can focus on people who need help in what should be their specialty.I left that store very disappointed with our whole experience and went down the street to Dick’s and spent a considerable amount of money for several pieces of baseball equipment, was helped by courteous and very knowledgeable staff that took the time to make sure we had everything we needed in the correct sizes, appropriate age level and confidence in our purchase.
I love there shoes & I swear they have everything u need dealing with sports
Love academy as a company but didn’t like the service today at the Columbus Ga store.. I am a lineman and I’m working in the storm right now and needed a rain jacket ASAP. My wife ordered it for curb side pick up because she had the dog and is also 8 months pregnant.... she called the store and they said she would have to come inside because they didn’t want to get out in the rain.... I’m working in it all day everyday but you can’t run out the door and get wet for 2 minutes? Ridiculous
They left a security device on my sweatshirt and Im 6 hours from their store. Visited during Thanksgiving.
Looking for some Adidas shorts and boom! They had them!
Perfect place for Georgia Bulldog National Championship gear! Go Dawgs!!
Went in to purchase sneakers for my grandson. My only beef is they did not have much to choose from in the size I needed. Grandson picked out a pair of Adidas that he really liked and thankfully they had the correct size. I did not see a single pair of Nikes in his size. Coupon saved me 10 bucks so overall was a good experience. Would like to see better selection.
Academy Sports is absolutely great. One of my favorite spots to go for sports and hunting Goods even clothing and apparel. I love the sneaker and Casual shoe prices. their staff is very knowledgeable in the products that they sell and always are visible and readily available to answer any questions or give you any help needed. they have early and late hours which make it convenient for me to get there before and after work. a very clean and neat store. used the restroom while I was there which was very clean and well lighted. I will definitely be visiting this store more often.
I went to buy a cooler the igloo trailmaster to be exact, it was on a top shelf and would require a ladder, I approached a sales associate and asked him if he could assist me ,he saod quote(im off the clock but you can ask anyone)After standing there in the cooler section waiting on someone to either approach me or that I could flag down for several minutes I decided its not worth it and saved the $200 that the cooler costs
Great store just limited on ammo.
Kinda worth imo not everything is worth the price
I love shopping here. I can always find things that I want and they generally have good prices.
Frequently come to this store to buy ammo and athletic clothes. They do a wonderful job of keeping it clean and organized, the line gets backed up but its because so many people shop there. The service is very efficient and nice.
The back wall is my favorite place to be because its a clearance wall of shoes
Academy has the worst fulfillment experience ive ever had with any company i have ordered from, period. I ordered 4 items, and paid for them. finally, 6 days later, they advise they cant fulfill my order. 6 days? really? Two things this company needs to do:(1) show the product is on backlog or out of stock when ordering, so i can move on to another sports store (Dicks). I will deal with Dicks moving forward;(2) within 24 hours, or 48 hours at the latest, they should advise that they cant fulfill the order for whatever reason,but nope. It took 6 days to finally tell me they cant fulfill my order. This is ridiculous! Ill never shop with Academy again. Dicks is 100% better, and they price match, so i can match any deal Academy has, and be happy with better service from them. Now it will take 7-10 days to receive my money back into my checking account. Bottom line, done with Academy. Poor service.
Terrible service. Wanted to buy a rifle. Filled out all paperwork but cashier could not ring up. Left, they said they would fix the problem and call me. Never got a call. Went back and they hadnt fixed anything . They lost a $200 deal.
It was very busy at the time I was there. I had to wait for quite a while, but they kept me aware that they would be with me and hadnt forgotten about me. They were very helpful when it was my turn.
Long line and only 2 registers were open.
Everytime I visit this store and go to the firearms department I stand there waiting to be asked can I help you, The three workers back there just stand there and talk to each other. When I ask for assistance and what im looking for they act like they dont want to answer my question or help. Will never go through that door again. Three times this happened.
Friendly staff answered my questions easy shopping. Was shopping for a trolling motor I live in tifton and no store in my area stocked the motor called the Columbus Georgia store they had 1 in stock and held it overnight for me to pick up the next day stopped by the store the next evening and bought the motor great service traveled 2 1/2 hours to pick it up and they did what they said they would wonderful customer service
Love going always have what I need at a good price
Love this place! I could browse for hours.
Good,,, but I bought an All Star rod at the Newnan store the other day for $79.00,, well the Academy sports in Columbus GA had them on sale for $30.00. They wouldnt price match. I dont get it. Costumer service looked like I was crazy. My wife works retail for a company for 23 years,, she said they do it all the time.
Went to pick up a weight bench that stated in store and in stock in Columbus GA. Drive there, they cant find the bench, theres not one even on display. I drive back home, look up the bench to order it online to have it shipped and it states, not available to ship yet there is a shipping cost above it for 10$. Call the store and they claim there stock is off and there is NOTHING they can do about it? I asked so what solution there is and was told there isnt one, we have to wait on one to automatically come in through distribution. No time frame was given. No solution or even a remote attempt of one. Good luck staying in business with that service! Wont ever buy anything from this store, not even a slim-jim.
Love the selection but the customer service sucks two Managers literally watch the line back up too still only leaving one register open while 10 or more customers just waited while only one register tried to problem solve someone issue about card with causing it to be a longer wait
I love it . As soon as you walk in youre greeted by a friendly face and a smile! They always have what I need!
Had an unpleasant experience here tonight. Spoke with a pleasant salesman behind the gun counter for a while and left to consider my options. Knowing that Academy usually has a stellar price matching service, I asked about it upon my return and was met with unnecessary snark from an older gentleman behind the counter. No, we only match Manufacturers prices, NOT sales. NO online stores, only the stores on the list!My wife and I were very taken aback, as we felt we had just been reprimanded by this employee for seeminly no reason. We said ok, thank you and left. We have no issue with the enforcement of store policy, but we are both very kind people and truly felt that this behavior was out of place and unnecessary, especially in a customer service environment.Ive had nothing but FANTASTIC experiences with Academy for years, but the way we felt after being scolded tonight will keep us away from the Columbus location from now on.Edit: For further clarification, I was 100% still going to buy the firearm at the price they were asking, but this employee shocked us into leaving.
Freaking love this place. Store is massive and has basically everything you need outdoor related. The prices are surprisingly reasonable and keep an eye out for their awesome sales. Another fun place to beat the heat and spend an hour or two browsing.
Great service. Clean store. Its unfortunate that the supply lines are clearly affected by covid but giving the store the benefit of the doubt considering the circumstances. I was able to find a pair of shoes that for but they didnt have the type I really wanted.
Love this place...Thank you Academy for building your store in our area. We were getting tired of paying to much at DICKS sporting goods up the street.Under armor polo (never on sale at DICKS cost 49.99)Under armor polo at Academy 39.99 plus I caught them 25% off, plus I had a coupon mailed to me for 10.00 off a purchase of 25.00 or more.The little things count, those little savings generated over 5300.00 form me last year. In other words I spent 5,300.00 at Academy last year all because they were kind enough to send us a few coupons.Yall are awesome.
Great place but they are always short on Fishing Lures. I have been there when almost a whole aisle is empty no lures. They need to restock this area more often...
Went in for some fishing tackle, they had what I needed.
I would give 5 stars except that they seem to have a lot of empty shelves when we go. Never the shoe sizes I need, or the items Im looking for. That may be due to Covid, so I will update if that changes.
I walked into this store to purchase an item of interest and saw all these employees walking around and not one came up to me asked if they could help. I saw one manager or employee ask a customer that was looking at tires if he needed any help and I was with in arms length and the employee just walked away never asking if I needed help finding an item. It might be how I was dressed wearing jeans and do rag looking like I have no money, their loss.
Always love visiting this store. Great staff members and fair prices on their products. I recommend going to anyone who loves the outdoors or need sporting equipment.
Drove from Warner Robins to check out the river walk. Stopped in to check for a kayak since my local store didnt have any. Found one was intrested in. Marcus who helped me was super friendly and very helpful. I had some other things I needed to do that day and he held the kayak I wanted until i returned later to get it. Thank you Marcus for all your help.
I was informed at check out that i would receive no change because of a change shortage. Seems ridiculous... I paid cash and received change at two restaurants earlier today. Maybe Academy should round down instead of up. Ill shop Amazon next time.
Started going here for ammo after Walmart went crazy left and stopped supporting the 2nd amendment. They have a good selection of ammo and even carry powder and reloading gear. Usually pretty quick to get in and out because they actually have people working the registers.
Great store , wish they were in Virginia
I really like shopping at Academy! We always find what we are looking for. I awaited with anticipation for this store to open, mainly due to increasing aggravation with the other sports supply place with the mans name out front. Academy has very competitive prices, and a staff that are always helpful.
Got a pole and license, went fishing and caught dinner.
So a fitness machine was on sale for $100 off last week and I missed it. So now this week it is on clearance at $58 off and the manager is not willing to go down to $100 off for the clearance when last week it would sell for less than clearance price. The manager gives BS excuse that cant change prices set by corporate office even on a clearance item. Really, you want to move the inventory out of store and are NOT willing to match your own sale price of a week ago. Someone lacks business sense.
Best sports store anywhere all sports equipment you need good selection good prices
Like Academy Sports, good brands good quality and pricing. Excellent service 👏👍👌 love this place.
Covid really changes the way people provide customer services. They have a big selection of products. The most service you will get is at the door and register when checking out.
Even with their stock being low, they were fantastic and helped me find and load everything I needed.
Found a good clearance deal on some tumbler cups, good customer service. Need more Crimson Roll Tide products.
Great prices on shoes. Not a big selection on ammo though.
Had to swap sizes of Fathers day gifts. Very easy transaction with staff. Thank you!
Very helpful and knowledgeable about guns. The salesman was very patient and explained each of several types of handguns. We will return to purchase as soon as I do a little more research.
Its mediocre. The Academy in Newnan is better or it was nice last time I went. Selection of hunting and fishing equipment is not worth considering.
I have been driving to Academy in Auburn and Newnan for many years and was very excited to be getting a store that is only 10 minutes from my house. I have been pretty disappointed. They dont stock any fly-fishing gear. Their hunting clothing department is small. Their employees are, by and large, totally ignorant about outdoor sports. The shoe department is large with excellent prices so I give them a kudos on that. They actually seem to want to be like Dicks at this location and I despise Dicks.
One of the young guys was rude and then got to check out and got some shoes . They rang up 99$ even though the tag said 74$ on sale tag.Went ahead and paid it then as I’m walking out the door the website even had them listed for that . But anyway they were closing and Ofcourse they don’t care so I will just get shoes or anything else some where else or online !
These 2 young ladies helped me wayyyy more than I thought anyone would trying to find a specific item for my spouse. One was Cheyenne i believe? Cant remember the names. Very sweet people that work here. Dont have much for plus size options. Customer service makes you want to keep coming back.
Allot of good stuff but the door greeters ignored me. Couldnt get their attention
Checked there web site, said they had the ammo in stock! Came from out of town to get this. No ammo!!! Need to keep there web site up to date.
The store is clean, which is to be expected because its brand new.What kills me is I went in there trying to kill time waiting for my movie show time, I walk into the store, and there is a guy just leaning against a display. He looks at me and says We close in 25 minutes and just walks off.Now, Im not asking for a lot here. I dont expect a red carpet tour of the store or anything, but dude, couldve said Welcome to Academy, just letting you know we close in 25 mins. Ok, no problem. Im not some punk kid, and I wasnt the only person in the store, so I wasnt that significant of an inconvenience.Everyone else was helpful and happy to do their job and help me out or answer questions. One guy even answered questions I didnt ask which was pretty cool and I appreciated his input and knowledge.Over all good trip, good store, but that one guy set the tone for the rest of my trip and put the whole thing off.
Staff was so kind and helpful.
I have been to several Academy Sports stores across the country and this one is by far the most organized i have seen and excellent customer service. Normally I consider Academy as the Walmart of sports stores (cheap, messy, dirty, and rude customer service). Like I said by far the best Academy i have been to.
Good place to find sport related items and shoes for your daily needs.
Poor service. Stop at customer service to ask about swing set. Was enter open line when the cashier told someone else to come ahead of me because they had a few items in hands. I had none. My husband walked around Lane and tried to just ask for her to page for someone to assist outside with swing sets. She rudely told him he have to wait. We were not assisted on so a employee at customer service line allowed a customer to move ahead of us just because they bought $10. We left without trying to nut $600 swingset
If you buy the wrong ammo dont worry about turning it back! They want take it, unless you just leave it with them.(purposely)They can expose of it when theyre a FFL dealer. No refund, No exchange! Other then being one of the customers that spends real money regular, I will go back and back...
A go-to store for folks who love the outdoors life!!A variety of camping equipment, prepper/survivalist gear and Much More!!A Great Selection of sports attire, bicycles and even kayaks!!Friendly and Knowledgeable service too!!
The overall visit was good your people and the arkirie section is whale versatile with the type of things we would look at was looking at the crossbows the their very well knowledgeable the elder 2nd we was and was the fishing section and we could get no help from nobody in the fishing section.
Great place to shop the prices are just high.
Great Selection & Great Prices! Theyll Even Match Their Online Price If Its Lower! Ive Purchased 4 Pairs Of Shoes Within The Past 30 Days.
Fishing area was almost empty of lures and plastics selection. They need to be more proactive as of restocking this area. It has happened a few times already
Sales associate Brandon top notch!!!! He helped with not only loading a fully assembled elliptical and bike into my vehicle but even helped with a price discrepancy issue. He is definitely a keeper and a model of what great customer service is all about!! Thank you Brandon!!!
Love this store can always find what I need‼️
I love the place it got so much to explore and learn....However been there 3 times trying to buy a treadmill and there is NO ONE to help...i went to the register and cashier was so rude( she didnt spoke to me a single word, she was eating and keep on eating once i walked to her) she rang up the item i had told me its $9.72 and thats all i heard from her so i didnt even ask her nothing...🤷♀️🤷♀️🤷♀️
Great place to shop very helpful staff!!!
I love shopping for shoes here. Good variety and was able to get what i needed on sale!
Great selection of equipment and store is well maintained. Needed tactical ear plugs for Ranger School they have good ones in stock.
Nice employees, surprisingly didnt have the swimming suits I needed for the kids to join a swim team.
I have to say this was my first time shopping here and I placed an order online with curbside pickup. I waited 30 minutes and I even had to wait for them to serve someone who pulled up 10 min AFTER me which really bothered me. I have to say I wasnt pleased.
Love ❤ this . Excellent Service
Simply eye shopping to compare to other Sports oriented stores. Was pleasantly surprised at their mostly reasonable prices. Will keep them in mind for future purchases.
Was a nice trip down to the store but couldnt find what I wanted.
Phone number on website is incorrect.They do not carry HUK like other stores.Check out was a nightmare, it took 30 minutes to check out because getting a gift receipt was done incorrectly.Glad they are here. Staff was helpful and courteous.
Plenty of selection in each department. Good quantity of items on sale. Decent prices all the way around.
Great prices, however never buy store brand without first trying them on. Bought a pair of shorts, the waist was spot on however they were tight around upper thigh.
I love this store... You can always find an awesome product or piece of equipment from Academy.. Next week I will buy another fitbit to help me with my fitness regime... Love, love, love it...
Broken website, left me on hold indefinitely with no answer, no cancel order option. Fix your website. Pay for quality phone operators to make up for a buggy system. Sheez.
Store is clean and easy to find what your looking for.
I love Academy Sports, but this location is atrocious. They never have enough cashiers and the service is slow. Its ridiculous. If I came in to this store and it was my first Academy experience, Id never visit another location.
Great selection. Not just an apparel store like some other sporting good stores.
This place is amazing, I come here for all my stuff, including fishing rods, tackle and my kayak, I love it, they have everything I need, and my favorite store to shop
Went too late for Georgia Championship attire.
Please add a big and tall section there are people out there that like 3x and 4x short and long sleeve pull over t-shirts, hello, your losing money. I am a t-shirt freak, if I c a t-shirt I like Im gonna buy it, cant buy it if you dont have it!!
Mask mandate, poor customer service. After standing at the gun counter for 10 minutes watching the associates conversate and ignore customers, I realized that this wasnt the place for me.
Large store in a populous city. I was greeted well and asked by multiple employees if I needed assistance. Product was standard academy faire. Lots of stuff with big box prices.
Had everything I was looking for. Store very clean and organized.
Check the pricesThe tag states one price and it rings up as another. It was a hassle to get them to correct it. Took 10 minutes but they were wrong and it would have cost me 15 dollars more had I not paid attention.
Found a small grill real cheap
Line was very long but the cashiers made very short work of it and I was in and out very quickly.
Outstanding service! Very friendly and helpful staff always a smile on every workers face always asking if you need help and are always around when needed and don’t forget the Great deals we couldn’t wait for Academy to get here!
They got it all even conceal carry pocketbooks for ladies. Gun selection is great. I just love this store
Ive been looking for some shoes and couldnt find them anywhere, went to Academy and there they were and at a GREAT price. Love this place!
Great selection and prices. I just wish some store (like Acadamy) in town would carry rugby apparel and equipment for our local team.
Nice place to shop
Everyone was so nice! Only two checkout lanes opened at 9am during holiday spending so it was a bit of a wait but overall pleased.
Great store. Was surprised, good prices, but check out was every bad as Wal Mart. I will shop more often provided their check out system improves.
Found an elliptical online and wanted to grab it just before they closed. I got there 30 minutes before closing and the employees were still friendly and helped me get in and out fast.
I like the layout a lot. I got a new cup and some nice pajama pants. But not a very big golf section.....
They always have what Im looking for and seem to have better selections and prices than other sporting goods stores
I looked all over Columbus for a 22ft. boot cover couldnt find one anywhere. I went online and Academy said they had one in store went and picked it up no hassle.
Great place to shop
So very clean and well organized! There is so much cool stuff. Unless you know exactly what your getting be prepared to spend time looking through many options
Outdoor section is getting slim pickings but employees are great and helpful..Tyeshia and Amari were wonderful with my purchases
Clean Hospitality good friendly nice assortment of outdoor camping accessories
4.3 (199 comments)
Review №1
2021-11-23Store was clean and well stocked except for ammo. Bathrooms were decent and there were plenty of associates at the registers
Review №2
2022-05-03I would like to recognize Janet AND Vicky. Janet went out of her way to help me in another Dept and waited for me while I tried on an item she was so courtesy and professional. Shes a keeper. Vicky had a pleasant smile and demeanor her personality is perfect for Academy. Thanks again ladies you both made my shopping GREAT.
Review №3
2022-05-20Found a great deal on a safe at academy. Tim working in the hunting area took great care of us by locating it in the back and bringing it up to the front and helped us even load it. Great customer service is why I continue to shop there. Thanks again Tim for your time and help
Review №4
2022-05-10They dont know what they are doing, the employees are totally lost. Called and asked if they had an item in stock, gave them the item number and was assured they had gotten a shipment in and had a hundred of them. Made the 30 minute drive and when I got there what they had was all the wrong size. They spent 45 minutes searching the computer to figure out what they did have. Unorganized, no one knows what they are doing.
Review №5
2022-04-12They have an excellent fishing lure selection and rod selection. I wish they had more trouble hooks and feathered troubles and red treble hooks had to go somewhere else to find them but I found a bunch of really nice hard to find lures there which They carried more storm lures.... But overall a great selection and the academy sports brand lures are extremely affordable prices especially for their swimbaits
Review №6
2022-02-28I purchased shoes online and needed to exchange for different size only. I had deleted my email and couldn’t recover the receipt through email . Because of this Academy offered the lowest price possible on these shoes which was $25.00 less than what I paid purchasing them online! This is ridiculous and completely rips customers off!! All I wanted to do was swap them out for the right size!!!!
Review №7
2022-06-23My first time in this store and got my daughter a pair of those slip on slippers for her and she loves them..mark down sale prices are always loveable
Review №8
2022-03-18Awesome experience. I did my background check and walked out 20 minutes later.
Review №9
2022-06-12Very great store. Everything is well organized and the worker are nice and they are are helpful ans nice.
Review №10
2022-06-28Actually good prices on t shirts..ammo still a little high..but at least they have some..overall good store