Academy Sports Outdoors in Dalton
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Dalton, Whitfield County, Georgia, US
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Site: https://stores.academy.com/ga/da...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–10PM
- Saturday:8AM–10PM
- Sunday:9AM–9PM
Academy Sports Outdoors in other cities:
Exchanged a gift today (no receipt) for the Exact same thing just a different size. My mom bought last week for 34.99 and today still 34.99 but was told without a receipt no even exchange for exact thing. Supposedly they could only do $20 leaving me to pay a $15.00 difference to exchange . Very poor business.
Was not happy with my last trip there usually I enjoy going there but the last trip they made me a little upset because they had stuff on clearance and on three different racks and there were several of them on the rack of these shirts and theyre like oh we can only give you one at that price because theyre not supposed to be over there but there were several on each rack so I did not think that was right
Me and my family freaquently go to academy due to having kids that play sports. This time I was definitely not impressed whatsoever. We went up to check out and their happen to be a shirt that didnt have a price tag on it so instead of being a normal human and walking back to find the shirt just alike that has a price tag she scrolls on her phone on academys website to find the shirt and SHES THE MANAGER so my daughter walks back and gets the same shirt after 10 minutes of standing there and she wouldnt even look us in the face We spend way too much money at academy for them to have poor customer service if I could rate 0 stars I would do not recomend at all
Pretty slow service. Was in here for about 15 min is sitting in line. 1 cashier and 1 mgr was there placing an order for shipping. Wasnt even going to acknowledge me standing there until I asked were there any additional lanes open. Not sure why youd only have 1 cashier on duty for a major retailer.
Was looking for a bigger lunchbox and better quality. Found the perfect one & it came with two aluminum water bottles also. Has a convenient opening in top for easy access!! At a reasonable price also. Just wish they had a few other colors but it works for what i need!!
Out of a lot of bullets. Should call themselves academy shoe store! It might not be their fault, with the world economy so messed up, but they need to get moving and put out rock solid contracts to source bullets. These things save lives if you have vicious dogs or coyotes in your neighborhood! Come on, Guys!!!
Ordered an online grill for store pickup. A few days later I received notification that my order was ready. The following day I went to pick it up and ended up waiting almost an hour while the staff tried to locate my order. Ultimately they found it but it shouldnt take an hour for me to pick up something that I received notification was ready and available.
Academy sports is just all around AWESOME!!! They have whatever you need for your outdoor plans or sports from A to Z! And then some!!! Go visit them you wont be disappointed. The have sports equipment, apperal, game equipment, grilling equipment, Im telling you, you will find something at academy sports if you go!!! I promise!!! Thanks and GOD BLESS ALL!!!
The staff were very helpful and knowledgeable. This isnt my normal Academy Sports so it was nice to have the ability to go in to a new location to see what all they have to offer here. Im very pleased to say that they had completely different merchandise is in my home store so it was nice to be able to pick out some new things that Im not used to seeing all in all I love academy sports and all the name brand items they have and their generic brands also they always treat me very good like I belong there and they never hassle me or giving me a hard time for bringing it out of back to exchange with the receipt I have a wide variety of fishing, camping, hiking, sports, a great shoe department, they sell guns, they have a nice knife collection, Target practice, airsoft rifles and BB guns, we also sell men and womens clothing, with brands like Nike and under armor Columbia just to name a few. So and all I would say my experience every time I go into Academy Sports is a very good one thanks to the staff and the owners.
I would give them 5 stars but we purchased items online and took them back here when they tried to scan the barcode it wouldnt read it saying it wasnt an actual barcode number. This isnt a fault towards an individual but academy itself. Other than that it was and always has been a great store.
Worst managed Academy in the Southeastern United States. Five men waiting to buy firearms, one little kid behind the counter. Decided to go the Chattanooga to buy and saw three disgruntled buyers from Academy. What a waste. Surely, academy can do better than a manager that has no clue where demand is located and staffs appropriately.
If your wanting to get someone a gift for Christmas or birthday stay away from Academy. My friends bought me some gifts from Academy and didnt give me the receipt. Im sure its like this for a lot of people because you usually dont give the person the receipt or your card info when you buy them a gift, right? Day two of having the gift which was a hunting chair. It broke. This was a $50 chair. So I went to take it back to replace it. They were out of the chair so I couldnt do an even swap. But since I didnt have the receipt or card that it was paid with they said they could only offer me the lowest low price $16 store credit for the chair. This chair btw is not on clearance and they still sell it for $50. I find this to be a very big issue. So no I will not be buying my friends and loved ones anything from Academy, because if it breaks or tears up or they just dont like it or happen to get the same gift twice there is a chance they will not be able to return for store credit at the products value and instead only get offered less than half of what was originally paid for it.
My wife and I have mountain bikes, but we went to purchase road bikes. The young associate helping us was fantastic. Polite, courteous, and knowledgeable. He couldnt have been more helpful. However, my wife had to look at four of the exact same bikes before we found one without problems. The others wouldnt change gears properly or had other problems in addition to the gears. Otherwise a five star rating.
Went into store to buy a Pit Boss 1230 grill. Eventually found an employee in clothes section. Asked if we could someone to grill section. She announced it. Herd it. Stood waiting for 10 mins looking at other grills. Saw another employee. He said he would announce it. We stated our wait time. He then said he would get the manager. After another wait.She finally showed. Was gone for a bit. Then told me they don’t have any. Site said they did. That’s why I drove 37 miles. She then said “Did you but my it on line”? No I said. She then told me it would have told you they didn’t have any. Hugh? How about not saying available for pick up at the Dalton store. Nice job. First time in an Academy store. Not a great 1st impression by any means.
There was a girl named Yulissa at the register & she was the sweetest! I have never treated the way she treated my daughter, sister and I! She was so nice! So sweet once again! More people like her would be amazing! It just makes the experience better when you have an employee who likes what their doing and having such a positive attitude!
My husband and I rode nearly two hours to pick up our online order. It was ready, however we wanted to do more shopping. I went to the front to get a cart. There were none. Another customer was doing the same and asked two guys standing there talking. They just looked at him and said they were out. Myself and another customer went into the parking lot to get a cart while these guys continued to talk. Store was not clean as most Academy Sports are. Extremely disappointed in this location.
Ive always liked this store better than the one in Chattanooga but I do have a complaint. I realize these are tough and trying times because of Covid-19 but the changing rooms need to be opened asap. I cannot buy clothes without trying them on because sizes vary so much. I would have spent more than $200 for running clothes yesterday but I didn’t know if theyd fit. Bass Pro Shop has their changing rooms open and are selling clothes faster than they can restock. They also have a procedure in place for returned clothes.
I drove over an hour to the location in Dalton, Ga only to be met by the most unhelpful, unfriendly staff!Me: do you carry footpeg tracks for kayaks?Employee: Im not sure...Me: 👀Employee: 😐Me: Can we find out??Would not even consider helping me load a kayak or borrow a ladder. Another customer ended up helping 🙄
My husband and I came to visit just because we were killing time before a drs visit. We are looking for several things, however, for camping. We found them here and so much more. This was our first visit and we absolutely LOVED it. We are about to purchase a new swing set for our little ones from here. We found one they would like. Great store. Super clean, super friendly employees. Loved it!
My boyfriend and I came in to Academy looking for accessories for our recreational equipment. Jordan could not have been more helpful. She stayed with us through our entire experience and was very knowledgeable about the products. She made the shopping experience feel very personal and genuine. Typically, we get disappointed at Academy, but this was a stand out experience. Again, thank you Jordan.
Cashiers are courteous and polite. Giving 5 stars for that but dont go to gun department wanting to purchase a handgun. Waited 25 min to even try to look at a handgun that I WAS gonna purchase but they people at the counter was to busy shooting the breeze with each other to help..so I took my business elsewhere
In my handful of experiences here, the folks were quite nice & very helpful. Their prices are good & the selection is great for the few departments that I shopped. Great for hunting, fishing, & exercise stuff. The sports stuff looks like a lot, plenty of soccer bats & football singlets, I guess. A great selection of cast iron cookware.
Went in to purchase a firearm, filled all paperwork out and then the associate assisting me walked off. I waited and noticed he had started helping someone else. I am on crutches and standing for any length of time is painful. He never said it would be a minute or anything. I went and ask another associate for my license and carry permit back. Would not recommend this store for anything. Also the associate assisting me knew nothing about firearms. I ask about the model of a firearm and he told me it was just a 22. I know for a fact theyre 14 different models of Ruger 10/22. Like I said would not use this store for anything.
We had ordered a scooter for my granddaughter and her and I went to pick it up when I got there I still hadnt received notification that it was ready but I thought Id go in and ask because I had to drive out of town to retrieve it and I thought maybe they would help me as I went to the service desk and ask for help The girl behind the desk asked a supervisor to come over and check on the problem and she then seemed upset that she had to call someone else because she couldnt figure it out then they tell me I couldnt use the credit card that I had put on which had been PayPal so needless to say you dont take PayPal so we werent able to get the product at that time on my card The girl who told me I had to call academy and get the PayPal account canceled and put it on a different card if I wanted the product when I called there was a 45-minute wait so my granddaughter and I just left. Both of the supervisors were rude and not very helpful like they didnt want to help me I probably wont return to this store again or order things online that might go to the store.
I went to Academy Sports in Dalton, GA last week to return a pair of my grandson’s shoes for a larger size. They did not have the size I needed in stock and asked if I could drive to the Chattanooga, TN store as they had the correct size on hand; unfortunately I was not able to and explained this to the store manager, Andrew. After hearing this he made arrangements to have the correct size shoe brought to the Dalton store that same day! He was a very kind person and you could tell that he takes pride in his work, ensuring that a customer can leave there having had a good shopping experience!
Love the store, great selection, but lately its becoming long lines with one register open. Lots of employees standing around the office next to the registers watching. But not doing anything about it. Getting to the point where Im driving to Cabelas. Or local places, where at least with the higher cost comes quality customer service. Hopefully itll go back to how it used to be soon.
I use to shop here every week, but I went in looking for a fish finder and had to wait 30mins for someone to come get it out of the case, another 20mins in line just to find out that they had the wrong price on the item. Another 20mins for their manager Wes to show up. He was very rude and he told me that my time wasnt worth anything to them, and there is nothing he was going to do, even though he admitted it had the wrong price on the item. So I now drive to Chattanooga to bass pro shop.
Terrible. Third visit there looking for shoes. I used to buy most athletic type shoes there. Only found one pair in size needed however the design of them took away the wider width needed. Store cluttered with boxes of shoes but the employees were stocking. The ONE employee who did ask me and a few other shoppers if we needed help was very nice. Forgot to get his name. The lady at the doors asked if I couldnt find what I was looking for. She was nice as well. Long story and to cut it shorter I believe they have lost a patron.
Went there to buy basketball shoes . Couldnt find a store employee . Went to customer service desk ask about the shoes they told me where the shoe dept was at . (Already knew where it was at) so after looking through the store we found 2 employees which was clueless to what we where looking for . If academy cant do better by having knowledgeable people to help out customers I will not do business there again . Mary McHale
Extremely satisfied! All I knew was that i needed work boots, normally I wouldve got the most expensive, worst fitting, leg breaking boots Academy had but with Dakotas (employee) help i got an exellent boot at an affordable price that Ive worn for a couple days now. Their great!
I went to the Academy in Dalton GA on Jan 1st (yesterday) to pick up a treadmill for the wife and I. After looking the decent selection over for about 20 minutes I had to ask for assistance and waited for someone to be paged. This was ridiculous due to the fact that this location had their work out equipment right next to the front door and the registers ! I literally had to ask someone to take my money LOL. After I asked the employee who looked like a high school kid which brand treadmill he would recommend, he said “well all of the specs are listed beside each model, idk it’s whatever you think”. I should have walked out then but I had done my own research before hand and felt confident in my choice. Do your own research before to HAVE to go in a Academy store, because the people working there have no clue.
Though I had heard of Academy, I had never visited until recently because my moms new job asked for steel-toed shoes and we heard they sold them. A lot of items in there store are a bit on the high side but they did do a fair job at dispersing sales and discounts to and on various categories and I had not realized how big and diverse the store was. Shoes (including various styles on sandals and boots), socks, clothing, sports gear, water bottles, backpacks and more.Along with the steel-toed shoes which were about $100 (hoping quality holds), she also purchased a pair of socks which were used to try the shoes on for $5 or $6 for 5 pairs and a pair of buckled slider sandals under $6. So long as the shoes stay in tact for the rest of the year, I would say she got a good deal. There were cheaper options for the steel-toed shoes, but she found the ones chosen to be slightly more comfortable and thought quality was nicer. There some good deals on some athletic sneakers as well. Hoping to visit in the near future.
Very dissatisfied. I went in Friday. 7/03/20 and again today 07/07/20 to look for .40Cal S&W ammunition and could not find any. There wasnt even a bin tag for it. It looks to me like they are slowly reducing the availability of ammunition. Earlier this year there were 2 full rows of ammunition, handgun ammunition on one side, rifle/shotgun on the other. Now all the ammunition is on one row, and its mostly empty.
So we own hunting property and I went here to spend around 2000 dollars on feeders and equipment. Had to order 7 feeders and stood around waiting for them to figure out how to take the order for around 2 hrs. Wanted to pay for everything up front so all I had to do was come back and pick up the equipment. Went to pay and they wouldnt take a check. Gave me a number to call and it was all automated. Called customer service. No help. Ended up using a check at cabelas and saved money.
I just tried to get a price match done at the firearms counter. Contrary to the wording on their website, they will not match any online price. Thats fine with me, but the manager got an attitude with me and acted like she was annoyed by the fact that I wanted to price match. Im on my way to another store to spend my $500 on a gun. Dont waste your time at this place trying to buy a gun.
Worst experience ever at a tackle store. Went to buy a boat, trolling motor, and battery. Purchased all said equipment no problem but as I went to leave I was told the unsigned trailer beneath the boat was an additional 500$! There was no signage on the boat or trailer separating them nor did the lady inside mention a word about buying the trailer. I got my money back but was very disappointed at the lack of knowledge or helpfulness. Will not visit an Academy store again.
I wanted to purchase another pair of Teva sandals because the pair I have is a bit worn. I found a pair at Academy Sports in Dalton, Ga and was leaving the shoe department when I saw some Sketchers sandals. There was one box with my size, but only one shoe was in the box. The mate was tethered to the display. I wanted to purchase this pair of shoes as well. I could not find an associate anywhere in the area. I walked through the shoe department several times, looked in the ladies department and still no one. Having an appointment to get to, I was so frustrated that I put the pair of Tevas back on the shelf and left empty handed. Theres usually several associates visible there, but not today. So, now Im ordering my shoes from Amazon.
They had some sales going on. I had asked one of the sales clerks on the floor if the sale included their Carhartt stuff and she said yes. However when I got to the register she informed it wasnt in sale. So that made me mad. A guy in the next register lane was told the same thing and was having the same problems I was at the register. I did not like the mix up at all.
Awesome place with the best front door lady that you could ask for (Mrs. Sweet Barbara). I stand and talk to her everytime i go in. If i see her in town i stand around and talk to her. She has the best attitude of any door person whom ive ever met. She will brighten ur day with just her smile. If you are having a bad day then she will sure turn it around before you leave her store. I look forward to her greeting me & my family as i walk through the door. I have bought things from swing sets to fire arms...hunting & fishing stuff also. And the staff is always so helpful and nice. They can be just walking by & on their way to do something else and they make sure & ask if im finding everything ok or if i need help with anything just let them know. I have also had the honors of meeting the store manager & he is so amazing as well. This is my most favorite store & Mrs. Barbara has made it 100% better. Thank you for all of your help. I wish i could give a lot higher than 5 stars.
I have stopped shopping her from now on. The store employees had identified me as someone that had been shoplifting in atore and was not supost to be in store. I knew i had been followed in there before on a previous trip in store. But tonight again. That was it. I was mad. I went straight to a manager and asked why i had been followed twice in the store. She replied that another employee had identified me as a person that had been ask to leave store for shoplifting and to never return to store. Well guess what! Wrong person Academy employee. I will not take that rude treatment and i definitely want take these allegations of being a thief likely. They can apologize all they want. I forgive but want forget how humiliating they made me feel. I will never purchase nothing else from there.
This place is amazing and their costumer service, at least on the guns department, are one of a kind. I was looking for some targets and was directed toward them but was pointed in a different direction for more price efficient targets since we didnt care what kind we had.
Excellent chain store with consistency for quality selection and good everdayvprcing from name brands to their in house brand. Staff are kind and helpful. I only turn off one star due to the fitting room situation at this Dalton,GA due to the fact that took 4 associates and give the store assistant manager to help get all two of the fitting room operational. Of the total 3 rooms ,One room was in use (totally understandable), the 2nd room the lock was jammed a known ongoing problem in which the associate jokingly laughed that a lot of customers just have child crawl under the door to open it from the inside and even gave my husband and myself the option, and the 3rd and final fitting room was a handicapped fitting room that is broken as it does not stay closed by itself. Ugh, a lot going on in the only fitting room area for a Thursday evening. As no employee was stationed at the fitting room area when we went let my husband try on a pair of pants, there was a line a mom with hands full and two small children just standing and waiting as the only working was in use by another family with buggy full. I immediately went to get assistance from the closest employee I found who gave us the information shared above and she opened the handicapped room for the family in front of us. But then during the 12 minutes waiting for other associates to try to open the jammed lock fitting room by the assistant manager, a room freed up and my husband tried on his pants and was done while the assistant manager had finally got the jammed lock to open. We were able to find a great work pant at a super sale price and check out with a super fast an associate saw us coming and guided us to his open lane for pleasant speedy checkout.
The place is nice but this aint a supermarket there isnt any milk and what not if thats what your looking for. The store sells work out consumables and equipment, toys, shoes, book bags, grills, survival equipment and consumables, hunting equipment, and fishing equipment
I just bought 2 shirts that were supposed to be 50% off. When I paid for them it was only 25 % and when I ask about why only 25 instead of the 50 % I just got the run around. Dont believe the mark down at the one in Dalton. The one on 153 in Chattanooga their mark down are on point not like the one in Dalton.
I will never shop here agian my wife went here today to buy to hammock stand could not find any one in the camping dept. Then several male employes walked by and never once stoped to help even after seeing her and my 5yr old struggel to get it in the buggy. Then on there way out there were several guys up front one even said have a nice day but no offer to help. so i will be going 12 miles out of my way to the Hiram Ga store for now on because at that store they are know there stuff, you can always find someone willing to help, unlike the dalton store were if u need help your sol i hope this helps befor you waste your gas @ 3.15 a gallon to drive to this place you would be better off just to pay shipping cost and get it offline. 10/7/13
Total reviews rating 4.4
199 Reviews for Academy Sports Outdoors 2023:
Review №1
2022-06-03Always a great place to shop!! I have a hard time finding shoes anywhere I go (size 14 wide) but they have always had at least a few nice options for me to choose from. The deals are great and the pet policy is awesome! I love seeing random dogs shopping😂👍🏻
Review №2
2022-05-22The must go to place for all your outdoor needs. We picked up some fishing supplies that were needed for our trip and I cant really say anything bad. The only thing that I hate is I wish I could have had some fish livers with more blood in it to do some pretty good catfish fishing. Other than that, sports academy didnt let us down. I hope it doesnt let you down as well. Enjoy!
Review №3
2022-05-07Great service. They greet you even if its your 5 time coming in the door. They also assist in any way possible...made this guy happy with new bike. Now to Amazon were putting a motor on it.
Review №4
2022-05-26We were looking for a specific size of pants and couldnt find them.. I checked the mannequin and he had the right size. This is the one mannequin on one knee lol.. We tried to get the pants off ourselves and failed. I went and found the sweetest pair of employees, who were more than happy to help us get these pants off the mannequin 😆 This was the best, friendliest and most down to earth, good-human kind of interaction and it makes the best customer service! Ty ladies for being rockstars in life ❤️
Review №5
2022-04-16Bought niki shoes for walking the track. Less than 60 days and the bottom are breaking. Tried to exchange and was refused because they looked worn.. they are walking/running shoes. I’ve had cheaper shoes that’s lasted for years. If you decide to buy their shoes please do so with the intentions of just looking at them. Make sure they stay in the box and don’t wear them
Review №6
2022-06-15Not the biggest or the best Academy weve been in. We bought the store brand hard sided cooler and it was a great price and works good!
Review №7
2022-03-23Enjoying the cheap bogo fold chair bought, one had for years broke. Didnt use hardly at all, carried in truck for occasional whim fishing when Didnt take boat. Used on home deck few times. But replaced as do come in handy, have better quality heavier folding chairs on hand. But Lil ones less space & ready
Review №8
2022-07-10Stopped in and got some extras for our kayaks (paddle, rod holder etc.) They have a variety of sporting goods from hunting and fishing to golfing and sports and just about everything in between, and a variety of clothing as well for the sports and outdoor inthuist
Review №9
2022-04-17Returned store merchandise for $250.36. Refund processed thru my bank giving me $0.00 as a refund. I talked with store mgr in dalton ga advised her and gave her my proof of return receipt today also pulled up my bank acct online where refund was processed at 0.00 dollars and they kept my money all $250.36 she stated no your refund can take up to ten business days. Yes I know but it didn’t take even one day at my bank it came thru for $0.00. Still out of $250.36. She said oh well when we close our system at end of day will process this refund at night. No it won’t. That’s another excuse for she doesn’t have time for me. It’s already processed my bank told me for $0.00 and I’m still out $250.36. So . With proof from my bank refund did not go thru and proof of receipt it’s owed to me here I sit with no money no let go. But they have $250.36 of mine someone plz help!!!!!!
Review №10
2022-02-28Large store filled with lots of the same stuff represented by different trendy companies.Prices are insane. Business is designed to separate brand conscious consumers from their money.