Acceptance Auto Sales in Lithia Springs
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Lithia Springs, Douglas County, Georgia, US
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Site: http://acceptancecars.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:12–5PM
Acceptance Auto Sales in other cities:
I would like to say that this has been the best dealership I’ve ever been with. The customer service is one of a kind. I’ve never had a problem as far as my vehicle. Anytime I call someone is always there to help. I love working with Acceptance Auto Sales!!!!I recommend anyone to check them out🤗
I went to this dealership and was very surprised. Janet and Eunice were very nice, personable, and professional. I saw a Hyundai Santa Fe that I immediately fell in love with! The price was reasonable and Fair for the year and mileage. The vehicle was clean and nothing torn or broken! They offer free oil changes for the length of the loan. I wasnt there an hour and I was riding. I will definitely recommend them to anyone looking to buy a gently used vehicle! Very satisfied! Thank you for making it simple! 😁😁
Love this place! Theyre so helpful and have great customer service! Eunice sold me on my car and I love it! Shes the most sweetest and kind sales person I know! I recommend going to her if youre looking forward to buying a car! She doesnt pressure you and considers your requests when it comes to purchasing the car you want, definetly buying again in the near future 😊
Im still paying my car here but trusted my manager that recommend me to buy here once she saw me struggling with my last car and told me about this place and she also bought her car at one of their locations and still has her 2009 car with no problems till today. Mine in the beginning gave me struggles with the check engine light but they fixed it for me and also helped me with maintenance always caring for their customers. I highly recommend it!!
I absolutely love this place. My credit wasn’t the best, yet they gave me a second chance. I love my truck ( they even give free oil changes n check it for me as often as I would like) and I love the warm customer service I receive each time form Miss Eunice. Make no mistakes this is the place to come for your car needs
The staff was great! They were accommodating and professional. Giselle was respectful and took her time explaining everything to me. I must say that she made my experience easy and seamless.I would recommend this business to anyone looking for a vehicle and want to feel respected.Kimberley Burdette
We purchased 2 vehicle from this place and still have the 1st vehicle that has over 300,000 miles and still runs. Great people very friendly and still supporting after the sale. They do free oil changes and I cant just say enough good stuff about them. Hands down best place to purchase from. Amazing people and outstanding service and vehicles.
This is my second vehicle purchased from them.Ive had the first car for almost 5 yrs and never had any major problems. This weekend I found my dream truck there, the price was reasonable and the financing was a breeze. The staff is also very nice. I would for sure recommend them to others.
Acceptance Auto is the Best! Everyone is friendly and eager to assist you in finding the right vehicle for you. Katey is so nice and her customer service is Excellent! Purchasing a vehicle from here you can’t go wrong. They have a 6 month trade in program as long as you keep your vehicle maintenance up, along with on time payments and you have free oil change every 3,000 miles and an on location mechanic.
Had a great experience. Everyone was extremely nice. Ramiro was a huge help with finding a truck to fit my family of 6. I definitely recommend coming here to purchase a vehicle. I had my personal mechanic check out the truck and he gave it a grade A inspection. They arent selling lemons here. I will be purchasing more vehicles from them for sure.
Giselle made the process of purchasing a vehicle easy and quick for me. Her customer service was outstanding! We are extremely satisfied and will be a returning customers for all our future purchases. To those that are looking for a buy here pay here that puts customers first, check this place out and ask for Giselle!
Just paid off my car. Thank you God for your grace and mercy . My experience with the staff here at Acceptance was awesome! They are the most amazing people that I have been blessed to work with in that purchase of my vehicle. If you are looking for a car, please come here to buy. I.promise you will find a highly qualified serviced vehicle to go home with. Ask for Eunice, Janet, Maria . They will get started on your way! God bless
I have purchased two vehicles through Acceptance Auto Sales in the past and have always had a very good experience with them. They are good people that are very understanding. They take good care of their vehicles. They give oil changes. They do NOT force you into something you dont want or cant afford. They go over every thing and make sure you understand. I have dealt with companies before that allow you to pay all the way to the end of term, then find reason to get the vehicle back to resale. This company is NOTHING like that. I actually paid out completely 2 very good vehicles for the kids and back to buy one for myself! Im so glad I found them to deal with. I will recommend and refer anyone to Acceptance Auto if looking for a good used vehicle and want to deal with good people.
They sold me a car that they knew was not going to last long... when it started having issues, took it to a reputable mechanic shop, where they told me they had rigged components and used additives to basically keep it running long enough to get it off their lot... their cars and customer service are trash.
I bought my dream SUV Lexus from here. My experience here was great from the moment got on the lot. They told up front what my down payment would be. They was kind to my mechanic took to my car and allowed him take his time to look over the SUV. They with over my car notes and told me how to pay it off early. They didnt push me nor hound me. Every time you make a payment they check your oil. Eunice was great she allowed me to but a refundable $100 to hold the car to think about it overnight and check insurance prices.
I bought a 2010 Dodge Avenger and it was the car I been wanting. They didnt hassle me into buying. I felt real comfortable and Mrs Marie was very kind and nice, I would highly recommend anyone who is in search of a car ask for Mrs. Marie. Shell make sure you will walk away satisfied.
Giselle, I cant say enough about the service and caring that she gave me on Purchasing my vehicle. I would highly recommend them, so if youre looking for a vehicle go check them out, Once again I have no complaints! To be in Customer Service you clearly have to be a people person some have it some dont, it cant be taught. Giselle#1. Acceptance Auto!
My experience with Acceptance Auto was AMAZING!!! They were very friendly and helpful from the very beginning. Really went into detail about the car that I purchased, regarding the contract, maintenance, everything. I didnt even have to ask them a question, because they answered them all. Janet, Rosie, Maria and Alex were their names ask for them theyll take GREAT care of you.
I have bought 3 cars from acceptance auto sales. They are very respectful people. They work with you whenever you have a problem making payment.they will give you an extension. They provide free oil changes. Employees are always smiling. I recommend this dealership to anyone.
I have purchased 9 vehicles from Acceptance Auto Sales. I have been a long time customer since 2000. My first vehicle was sold to me by the owner. The only way l would go to a different dealership is they close for good. The staff is magnificent (Janet and Marie especially) and l have referred several people that have not had any complaints. Thanks for everything Acceptance staff - Mr.R.Hines
It was a fast and easy process and would recommend them to anyone. Awesome service and friendly service thank you for selling me the truck runs great and dependable. Plus every time I pay my payment they always ask if you need your oil changed. They make sure you are always taken care of.
Purchased a Monte Carlo SS a few months back. No issues no problems none what so ever. The staff is amazing especially Maria. She made me feel very comfortable about my purchase. Youre always greeted with a smile, snacks and concerns about your visit. Love the fact of free OIL CHANGES, you guys rock!!! I look forward to my next purchase with them...try them out they wont let you down!
I must say that I am amazed at the quality of customer service that I received from the moment I walked onto the lot. I was allowed to test drive a really great car. I fell in love with it and they took me inside. Once I entered I was greeted by the most friendly team of ladies ever. They walked me through the process, I wasn’t bored and waiting forever, they made me laugh, I met the owner and needless to say because of Jena, Ryan and Eunice I’m now driving off in my 09 Hyundai Sata fe!! Please go here; you will not be disappointed!! They work with everyone. Oh, and they love the kids!!
The Sales Representatives Customer Service at Auto Acceptance is Superb! They do their best in assisting customers to solve discrepancies and car prices are extremely reasonable! I would definitely recommend this business to anyone looking to purchase a dependable car! *They also do FREE OIL CHANGES!!!
I had previously been paying on a infinity I made my payment every two weeks and almost had the car paid off.i decided to buy a tractor or semi because I wanted to have my own truck so I signed a contract with soloymi inc out of Chicargo Illinois and I had to go to Chicago to get my decals and paperwork stuff out the way and pick up a trailer,so I missed my payment because of it so I get back to Georgia and come to the car lot to pay up my bill ,they had came over the weekend and took the car and I had this car fixed up nice and was going to pay it off soon I only owed about 2000 dollars.i asked why did the take the car they said I didn’t answer the phone when they called so they took it remember I’m in Chicargo getting my business straight.so I told them that and had the money to pay my payment and a Little guy in the office told me no he didn’t want my payment and he thought I was going to go to Chicago with this car and never return,I said I’m a contract carrier and I live in Georgia I’m not moving ever. Do you know they kept my car leaving me without a car to get around and being I always made my payment on time I thought I would ok but not . So I lost money on this and felt like I was treated unfairly because I had brought a semi .thats my story and I wouldn’t recommend this company because they will take your car over one payment and it comes with a big blow to you.
A business associate told me about this place and then later I referred a co-worker. I had a few issue with my car due to normal wear and tear, but they were so helpful and even gave me a payment plan. I recently went through some financial hardship and at this point Im almost done paying off my loan. Some of the employees at Acceptance Auto Sales really step up and treated me like family. They did not want me to lose my car and then again they helped me out with another payment plan. These people are not just about the money and wanting to make a quick sale. They are about getting you into a quality car with an hassle free loan department, and they are more then willing to help you 100% along the way. If I could get them 6 Stars I would. Wonderful company with old American Values.
By far this is the best car lot to go to to get a car. The staff they have are awesome and Kirt the sales person was the most nicest sales person I have incountured in my 32 years I have been to plenty car lots but this one right here I will recommend anyone to go to. If you want to go to a lot where they treat you like family right from the start this is the one they all will go up and beyond what they are required to do. I wish I could give them ten stars thats how great they are.... Great job on customer service and great job on the staff
The sales reps were very cordial and inviting. They do not make you feel uncomfortable if you have less than perfect credit. I liked their service so much that I bought two cars. I refer others to their dealership. I also like that they give free oil changing after your purchase. I have not had any issues with my car but they said that if I did they would be happy to take a look at it and work with me to correct any issues. I like that because at a lot of these buy here and pay heres you worry about getting a lemon because you buy the car on a as is no warrenty deal but these guys offer free towing and first hand assistance in repair on any big engine issues after purchase.
Ive bought like 5 or 6 cars here over 7 or 8 years and Ive always got a good reliable car i just wish they would answer the damn phone or not leave u on hold and forget about u and or call u when ur payment is due just for a reminder some of us are very busy and have problems remembering exactly when everything is due! Oh yea gotta love the free oil changes .. Lol
This place is a scam, they prey on people they know dont have good enough credit to buy from reputable dealerships, and will come get your car even if you have an arrangement in place, and then you will be forced to pay towing fees which is over $400 plus your monthly payment just to get your car back! I would never recommend buying a car from such a place!!!!
Great people to deal easy low down payments. Lower down payment if your Hispanic. But nonetheless they are amazing. Have taken real good care of me and the car im purchasing and problems that arise they will fix it quick. And they do oil changes free on your purchased vehical in the lobby they have snacks and soads for you to enjoyAny thing you point out on the vehical you dont like they will change great people and really good rates
Advance Auto Parts driver. Walking in the business I always get greeted with a smile. I would consider purchasing from company. The warm hospitality has sold me a car in future. Yes for welcoming, theres coffee & snacks on the house. Attitude wise, everyone is very friendly. 😁😁😁
My wife and I experience a 5 star with your sales team headed up by caroline she is very delightful, friendly, informed on the vehicles we had a welcome and very comfortable experience as caroline made us feel right at home as we paid discounted price for our 2012GMC yukon so my wife and I salute acceptance auto sales for caroline and your sales team...
This is my second purchase at Acceptance. Each time God blessed me with Janet as my seller. Shes always pleasant (even with a tootache) she manages to give optimum service. Any problem or whatever you need she makes sure youre taken care of to the tee. I will always deal with acceptance and I invite anyone who is in need of a vehicle low down.clean and affordable just go by. Even on an inquiry you will want to do business.
My husband and I were in a hit and run car accident on 05/25 that put our car out of commission. I needed a car immediately so I went to acceptance. Kurt greeted me and my sister outside and was soooo polite and willing to help. I honestly didn think I would get approved but Kurt eased my worries and told me to have faith. I was sold at the point lol Anyway, the entire staff very helpful and courteous. I know several people who have purchased cars from this lot and they were all great cars that run well. I didnt even consider another lot. I went straight to Acceptance, got approved and drove home in Toyota Sienna that runs like a dream! Go on up there and ask for Kurt!
I Eric Luster,experienced a great group of people at this lot they treated me with the up most respect. They fully understood as a human being Were not perfect, and with that being said they worked with me in every way possible untill we reached a reasonable agreement...all the ladies are gorgeous, bubbly and very friendly Ask for Marie! Theyre like family, THANKS GUYS!
They really do help out the hispanic community. I had a great experience it was fun I laugh alot and felt like they had my back.And you can feel they really appreciate your business.Best customer service. And the salesman felt like good old friend I happen to run into.👍👍
Janet was very pleasant and nice she work with me and got me into a car it may not been what I wanted but at the time I needed a car so I had to get what I could afford but over all she was very nice and welcome and the main thing is it’s not hard to get a car at all 😍😍😍
They are a group of people, I would love to buy another car from, just so nice and always gretting you with a smile, I would love to thank all the ladies that work there but a very special thanks to Maria and janette , for always being so nice to my girls, 👍👍. They still owe me a car wash, 😉
I wouldnt recommend this spot. They get you to hurry up and do a review while youre excited that you got a car. They rig the check engine light to stay off until your 30 day warranty is over. They run business very shady once you become a customer. I suggest lots of other places besides this one. Save yourself the headache. Also when you refer a person they lie and say the person you refer used another name when you know for a fact that the person didnt even know about them until you said something.
Just when I was getting discouraged out car shopping on a Saturday afternoon we rode pass Acceptance pulled in and I was immediately greeted by Ramiro he was very helpful considering he was multi tasking.He answered every question I had and helped me to pick out a really nice ride with low miles.I drove off the lot a happy customer.Thanks Ramiro!
I got there @2 test drove 2 cars picked the 1 i liked and paid my deposit(which they took partial) added it 2 my insurance and the longest wait time was them making sure it was washed and vacuumed😊😊😊I left @345I had a great easy ,process Eunice was great and Im going to get my husband a car next week😁😁😁😊😊😊😍😍😘
Surprisingly WENT VERY WELL...THE SALESMAN WAS ON POINT (WENT BY THE NAME ROD)HE ANSWERED ALL MY QUESTION WHEN HE COULDNT HE FOUND SOMEONE WHO COULDONLY THING I DIDNT LIKE WAS THEM NOT BEING ABLE 2 AUTO DRAFT THEMSELVES FOR PAYMENT INSTEAD ...MAIL IT IN OR IN PERSON OR AUTOPAY DEALING WITH YOUR BANK..HAD A PROBLEM WITH CHECK ENGINE LIGHT WEEK AFTER...TOLD ROD ..THEY FIXED IT...SO FAR SO GOOD..THE SALESMAN DESERVES 5 STARSTHE CAR PLACE 3 1/2 STARS
I just went and fill this out and I dont know where it went to but... I agree that Acceptance Auto Sales tries their very best to accommodate you with several accolades for sincere car buyers relationship some of those that could be from attending to your needs for vehicle catering you with refreshments free oil changes and trying to accommodate you in many ways,
They sold me a ford mustang 06 less then 24 hours it was smoking under the hood, with in the first couple of weeks I had so many problem with this car tires, alignment balnace rotation of the tires battery, the hood wasnt latch on right so when you driving its like the hood bout to pop up, the key get stuck in the ignition. The car making all types of noise. If you decide to buy a car or get one make sure you have your own mechanic to check the vehicle out fisrt.
My daughter purchased a car and there was a few misunderstandings howerever, Acceptance worked with her made her understand the terms of the aggreement, went out of their way to work with her on the down payment and now she can ride in her own car and not in mine... Thank you Acceptance
This dealership is the best ive been with this dealership since 2015 and they always went the extra mile for me thanks shot out too Eunice(i think thats how you spell her name ) shes the best .. if anyone need a car for cheap go check them out they will work with what you got and try and get you the best deals and driving the same day
I love this dealership they are family to me I have gotten 5 cars from them if their is ever a problem 1 call is all I have to do ms.janet is the best I mean the staff is all great but her when I come in she makes me feel like I am at home lol but fr this is a great place to get a car from my mom and sisters both have cars from here so go by and check them out they show love
I read the reviews on this location and the other location “No Full Coverage” right off Austell rd I visited both locations multiple times looking at two different cars one needed $3000 worth of work done it was priced at $8900 the other had oil splashed all over engine block. The service does NOT match the quality of the cars here, service is great the cars are not I would recommend anyone looking to make sure you get your car inspected by a shop that offers PRE-PURCHASE inspections like Pep Boys. The $120 inspection will save you thousands in the long run. They WOULD be A UNBEATABLE DEALER if they just BOUGHT CARS THAT ARE WORTH THE CUSTOMERS MONEY. Great people Horrible product!!
I purchased a vehicle at this dealership in Dec. 2018, the dealership is running some sort of conspiracy, I paid my monthly payments every month two times per. month I come into the dealership to paid every month. The management and customer service is AWFUL. People watch out!!!I paid my 2 monthly payments was not informed of the 3rd payment in Jan. 2018, same situation in July 2019 3 monthly payments, now they said Im 2 payments behind, I ever missed my monthly payments that I was aware of, was ever notify by the dealership even through I came into the dealership from Jan-July to make payments. They repossessed my vehicle and charge me a $300 tow fee. If the dealership cared about their customers instead of trying to make a profit from the tow fee, this matter could have been resolved, how many people was affected?
Please dont waste your time here... Cars are over priced with very high mileage and the staff is very unfriendly and came off a bit racist... Me and my husband looked and test drove a vehicle that we really wanted and they made sure we didnt get it by upping the down payment requested. Come to find out they were lowering the price for Hispanic Customers.
I love this place. My husband bought a nissian sentra through them and we always received the best customer service. Daniel worked with us through some hard times we had and was very understanding about our situatuion. I will be doing business with them for years to come. If you decide to take your business to them ask for daniel hes the best!!
Total reviews rating 4.5
199 Reviews for Acceptance Auto Sales 2023:
Review №1
2022-07-21I was a little skeptical at first because of things I heard but I was most pleasantly surprised to experience myself the professional service that I received from the staff at Acceptance auto sales Lithia Springs. The staff were very knowledgeable about their products and promises made were honored in the process of my car purchase I am just one of their SATISFIED CUSTOMERS I have already recommended others to buy vehicles at this establishment and will continue to do so here is a picture of my purchase.
Review №2
2020-03-13Ramiro was my salesmanHe was perfect, patience and very knowledgeable to answer all of our questions. He was not pushy, nor made us feel as if we HAD to make a decision that day. He walked us through all of our options until we were happy with vehicle selected. He offered very fast service, we were only at the car lot an hour and a half tops!! They work with not so great credit, offer amazing payment plans, easy approvals and low down payments. We are very satisfied with our vehicle selection.
Review №3
2022-07-26They gave me a car that needed to be fixed and when I explained my situation about why my payment was late they told me the finance company dont care if I had to fix it... smh I expected better
Review №4
2022-01-25Bought my Honda Pilot from here in January 2021 its a great vehicle havent had one problem with it! Get free oil changes when needed and checks every time you make a payment all the ladies here are great but Luna is one of my favorites she has a great personality and a infectious smile! She always makes you feel like your family and makes sure everything is taken care of! Thanks Luna!
Review №5
2022-02-02Purchased my car here about a year and a half ago with Janet the manager she is pretty amazing…. I’m here now getting a my oil changed for FREE😍 and paying my car note. LUNA ALWAYS TAKES GREAT CARE OF ME WHEN I COMES IN TO MAKE PAYMENTS!!! If your looking for a good USED car at a great price with FREE OIL CHANGES!!! Get here NOW!!
Review №6
2022-01-22What a wonderful place!!! I have purchased two cars from the company and every experience is amazing! Janet and Eunice are very committed and understanding. Cars are reasonable and reliable!!! Don’t miss out on a grande experience with Acceptance auto😊
Review №7
2022-02-01Luna was amazing! She’s very personable and friendly! She greets me as soon as I arrive every time. Would recommend to go to Luna! She’s great! Will definitely take care of you! Great service!
Review №8
2022-01-27Always excellent service, team is so friendly and professional. Our family has purchased over 6 vehicles with Acceptance so that should tell you something about the service. Luna is usually the one I see when I make my payments and she is very kind and very helpful.
Review №9
2022-02-01I truly Love Acceptance Auto Sales! They provide great service, and great vehicles. And Luna is always amazing, super sweet and very professional! Highly recommend.
Review №10
2022-01-21I was provided excellent customer service. All responses were prompt and professional. Luna has taken all my car payments quick and fast and checks my oil within minutes. You should come check out this dealer and ask for luna