In-store shopping
Yes
Action GM of Bainbridge in Bainbridge
Categories
Location on the map
Bainbridge, Decatur County, Georgia, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Repair services
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 229-243-0800
Site: https://www.actiongm.com/
Site: https://www.actiongm.com/
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:9AM–2PM
- Sunday:Closed
Comments (74)
Friendly staff. Comfortable waiting area. Great special on synthetic oil , filter and tire rotation for $ 50. Fast for the services provided.
From the counter to the shop, nothing but grade A customer service!
My experience was great, I bought a vehicle and it is working perfectly.
Great place to buy a car and to get your vehicle serviced Josh and the others will treat you right
I had my car towed there about 3 weeks ago with transmission problems three weeks later my car was never repaired never looked at in a time of matter I would very dissatisfied and I never tell anybody about you all dealership because I was not treated right nor fair
I am always well taken care of
Bought my first car and the experience I had with the dealership is worthy of five stars. I would recommend this place to anybody. They were very helpful, kind, and willing to help. They made my car purchase easy without any confusion. It was my first time so that made everything real easy to understand. Thanks a lot action GM.
Excellent Service Department. Always professional and timely. I appreciate the straightforward to the point way in which they handle business.
My brother recommended this dealer ship because he has been there several times and has very good service each time.
Great place to buy your next car
Every time I go there they never reset my tire light they never have the correct tire pressure and it’s always an issue very poor management and customer service
Nice friendly people who strive to make your experience there a great one
I highly recommend Action GM. Worked with Clayton he is such a great person. He came in on a holiday to help us find what we needed. Had us in and out in no time. Great experience.
Spoke with an employee at this dealership about having some work done on my truck. Spoke with the guy multiple times, gave me a price, and was told it would be no problem to have the work done even though the truck was not bought through them. I was told to drive the truck there so the guy could look at it to make sure they could get the correct item which I was okay with, this being said I live 80 miles away. I get my truck over there wait in the parking lot for 20 minutes before any one comes and talks to me. Next thing I know another guy pokes his head out of the front door and asks me if I bought the truck with them and I said no. He proceeded to tell me he couldn’t do it due to me not buying it there, didn’t really give me a reason or apology other than some warranty thing that made no sense. He then shut, locked the door, and walked away. This was over a month ago and I’m still furious about it. Not over the fact that a possible mistake was made with some rule, or even if it was plain ignorance. My issue is the arrogance, lack of help or resolution from the employees after dragging me all the way there to turn me around. A simple sincere apology would have sufficed. Extremely dissatisfied with my encounter with this dealership. They will not even cross my mind in the future in any type of business.
It takes over an hour to change oil in a 4 cylinder car.. With no lines..smh..update.. I check all other fluids while the oil is draining and be done in 20 minutes.. Promises are not needed for a 20 minute job with no lines.. Preciate honoring my appointment tho.. Owner
I had an appointment at 11am for oil change and tire rotation. At 11:20 they were done. I marked my tires because of my past experience being lied to. After bringing this to there attention thats when they said my tires didnt need rotation. But my print out said it was done. I dont believe my oil was change nor do I believe my fluids was refilled. Talk about disappointed with what happened.
Worst sales people in Ga. The owner would fire them if he really knew how they treat people. I believe these reviews are FAKE. Wish they had zero stars as an option...BEWARE
We were pleased with the overall experience . We got our Yukon serviced and our son purchased a truck . So ..... We have always loved our GM products ! They are sturdy, they ride like a dream, and are good looking vehicles .
On June 25 I purchased a 2016 Nissan Maxima. On July 27 on my lunch break the car caught on fire while I was in it at a drive thru. I called the salesman he was nonchalant because I didn’t have a warranty. I called to see i asked if they can get it towed out the parking lot which was bout 3 miles or less from action Gm. The salesman said that he would get someone. Almost a hour went by d police officer asked me to give them another call. They did not answer. So by that time my husband had made it fro Donalsonville we went to action Gm, 5 white men standing in a group talking and laughing. We approached the sales guy he was very rude and stated it was nothing they could do and we could leave because they don’t have a tow truck. If I could rate them a 0 zero that would fit them perfectly! They are nice until the sale is final then they could careless about a customer! This is Facts speaking from experience not what I’ve heard!
Dealership staff are always friendly and courteous. Service staff are true professionals. Got my Encore serviced quickly and efficiently.
Awesome experience and straight up sales staff
Traveling to the beach when check engine light came on and the service department was friendly and quick in helping us get back on the road!!
There is only one person so far that made my experience bad.His name is Jason in the service department. He was very rude and only looked out for the dealership and himself. No customer service skills what so ever. I was able to speak with Ted the used car Manager and he made everything right. Hes very nice and and did everything he could to help me make this right
The whole team at Action has thoroughly impressed me. I have bought new vehicles from several dealerships over the years, but my recent dealings with Action will make it tough to go elsewhere. Thanks for the great sales, vehicle service, and customer service.
Great customer service
Good there they take forever to do something on a car tho
Friendly service
Great place for a oil change only 1 mile from home
We had a great experience at Action GMC. This was our first time here and Clayton and Randy both made us feel right at home. We found the vehicle we were looking for at a fair price with no hassles. We will definitely be back on our next vehicle purchase. Thanks again Clayton.
Trusted quick service for me. Good people work here.
Extremely pleasant sales person. Not too pushy and his willingness to help, was over the top.
No hassle, no pressure vehicle dealing. Really nice place.
Did not have a good experience today. Had 2 notifications from OnStar about brakes and stability issues. Because they didnt get it they did nothing. Also did a oil change which I did not ask for. And to top it off did not put a paper mat on my floor mats and got oil, grease all over them.
Great service
Easy people to deal with and do what they say theyll do
I went in for my regular oil change ,on a (Friday) evening. Saturday noticed oil under the car. With further investigation, the oil came from around the oil filter. With that being said NO car for the weekend, because auction gmc doesnt answer the phone at all on the weekend.Monday, problem was found a falsely installed Oring around the oil filter Sloppy work is all I can say.With no apology or any kind of compensation, being without a car the weekend.Please check behind this dealerships mechanics,s!! Keep in mind this is my personal experience.
Extremely helpful finding a part for older model chevrolet
I just recently bought my second vehicle from this dealership, and it was another great experience. This vehicle was for my 87-year old dad. And, although he no longer drives, he needed something he could more easily get in and out of, and I could maneuver his wheelchair easier. The staff were all exceptionally helpful, understanding, professional and the customer service was awesome. The service at Action GM is always first class. I will definitely continue doing business with Action GM.
Great service and hometown feel
Very nice and quick
Brian we are not closed. We have been selling a ton of cars. Inventory is low because we had one of the best years yet. Come by and see Drew and I promise it will be all 5 stars.
Community focused and gives back. Next time I need a vehicle I am coming to Bainbridge!!!!
I took my vehicle there and was treated very rudely by the Gm, Randy D. I took my car to have them fix what they did not fix properly before when they had my car for 2 months prior. I was told they would have me a loaner vehicle. After having my vehicle for 2 months thats the least they could do. But when I got there I was told they did not have one but I could drive their service vehicle which was a trashy looking truck with cut up seats. When I approached Randy D about it I was told very rudely that this is what I get since I did not purchase my vehicle from there and if that didnt work then I can take it back to where I purchased it. They claimed they did not have a loaner but I bet if I spent that $30,000 at their dealership they would have found me a decent vehicle.
Very friendly and very efficient. Will return.
Fast service, friendly staff
Great 👍
I have not been there
Very polite and professional
Neighbor hood freindly
Great service! Great people!
Very accommodating
Excellent
Great service
Expensive but good.
Good service
Good service and friendly people.
Good atention
Very helpful!!
It getting better
Friendly crew
Ok I guess
Beat in the business
N/a
Very prompt and respectful service. department always has answers to questions concerning car problems or is very wiling to reserch the answers and get back with the customer.
Total reviews rating 4.3
74 Reviews for Action GM of Bainbridge 2023:
Review №1
2021-11-25Repaired my vehicle after I hit a deer. Looks great
Review №2
2022-03-03Service excellent- service desk personnel great- was lil early for appt- got in and out quickly
Review №3
2022-04-01Out standing , could not have had a better experience.Great dealership!!!!!!
Review №4
2022-01-12Friendly staff, fast service every time.
Review №5
2022-03-10Time is an upmost priority for me. It took no longer that 45 minutes. THANKS!!
Review №6
2021-09-27The people was very friendly and made our car buying experience easy and comfortable.
Review №7
2021-10-01Fast and very friendly people. We relocated to the area and they show how hospitable the area is.
Review №8
2021-03-05Always an easy experience. You don’t have the customer wait as long as some of the other dealerships, and everyone is always friendly and your prices are reasonable. You have earned my business!Thanks, Jenni Vaught
Review №9
2021-11-20Good Business Good mechanics very nice cars an trucks
Review №10
2022-06-29Quick service. Friendly staff.