Kerbside pickup
Yes
Advance Auto Parts in Atlanta
Categories
Location on the map
Atlanta, Fulton County, Georgia, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 770-996-1154
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8:30AM–8:30PM
Advance Auto Parts in other cities:
Comments (101)
I have been going to this Advance Auto Parts place for years to find good customer service to a hit or miss customer service rep. I have dealt with a Nasty attitude from employee Eric. Sucking his teeth and throwing up his hands. Acting like Grady on Sanford and Son. The manager Angela have received several complaints from customers and have not done anything to correct his customer service/ attitude. Not to mention District Manager Roger from the corporate office, he has not done anything to correct Eric Grady behavior. My neighbor also stop going to this store and have also. I want people to understand, stop spending your money in places that does not appreciate you as a customer. Let them go out of business. The location is 5621 Riverdale Road at Flat Shoals Rd.
Ordered parts online. It was fast and friendly pickup once I got to the store.
Fairly busy but the manager took out time to assist me outside the store. Quite impressed.
The employees was very nice and not only that I also got a discount for the things that I bought there with the account that I have I really think the discounts was lovely.
I had a good shopping experience there
The staff treated me well and didnt treat me like a fool if I couldnt pronounce a part very well or didnt know the exact description...New staff and manager here are very polite and store is kept clean
Zeus was a big help help with all my automotive issues and got me all the right parts A+ job and customer service
Customer service superb and knowledgeable about items.
The people let this Advanced is so professional and helpful I really appreciate them helping me out today and every time I come to the store God bless you all keep up the good work.
Better than AutoZone
Good customer service and quick to help.Liked my experience in there.
The store manager, Chris, was awesome! Got my battery fixed and replaced in under 20 minutes. Youre a life saver!
Customer service is very helpful. Just dont like all the people coming to you asking if you need help.
Customer service is always great, friendly, will purchase again from that store, thnx Lisa
Just not helpful
Closed at 8:40! 20 minutes earlier than 9pm closing time. I watched as an employee locked the doors as I parked.
Make sure you guys ask for Zeus. Best customer service hands down
Typical car shop. Staff will greet you but dont offer assist with wiper installation or anything. You must ask (lame). Nothing to see here folks.
Good service
Extremely poor customer service. I went to another store in the area just because of the poor service.
Service fine but one thing I hate about this store people work on there car in parking. Lot in front of store there a sign said no working on car in parking lot .
I told him I vehicle and I knew what I needed to get Im grateful for that fit my car was running hot
Good customer service 👍 👍. Im in and out every time
Most Ghetto, No customer services bad attitude place you can ever go spend you money!!! Stay away
Everyone I go the employees are nice and I always get my part or they tell me where I can get it
I like Advanced but always have to go to another store to pick up my product
Good place to get OEM or better parts for your vehicle. I even got help installing the parts.
Sold me wrong oil and wrong oil filter. I believe the sales representative who sold me the items can not read. Seems like its a common problem for this one particular sale representative.
They had all the products i needed to make my vehicle shine.
Very courteous, knowledgeable staff. Great experience
Always pretty helpful helping me find what I need for my vehicle.
Took much longer than estimated to get the correct part
The people at this location. On general are ok but sometimes they are tripping over little things
No matter who is there, consistently great help, as well as stocked well.
Staff isnt very knowledgeable. Rip off mechanics work on the parking lot.
Great service and good quality material
Very helpful every time I go here
Perfect
The sales staff are very friendly and informative.
Easy going staff. I plan on coming back here often
Very helpful employees this visit
Huge selectionof parts, fairly helpful staff.
Came to get estimate on a part the young man never came back out
Great service and friendly people.
Friendly snd knowledgeable staff.
This is a good place to get parts
Left on hold on the phone for 15mins bad services
Very good customer service
Generally slow in and out no problem
Eric and Chris are the best!
Overrated and overpriced.
Quality service
Great customer service
Had my parts I needed
Great customer service
Quick in and out shopping
Store had some of what I needed
Save a minimum of $1,500 on my car repair
My experience was excellent.
Good customer service..
Very helpful staff
Dirty store, underqualified staff
Technician was very helpful
Good
Good service..
Rude
😕 customer service need help
Very helpful.
Great service.
Yes parts
Needs improvement
Good auto parts
Awesome staff
Great Service
😎 cool
Great service
To high
Fast and Friendly
Good staff
Good service
Very helpful
Great location
Easy in and out
Great
Nice
Friendly
Great
Good place
Brought a friend.
Good place
Okay
Total reviews rating 4.1
101 Reviews for Advance Auto Parts 2023:
Review №1
2022-05-18I have left my battery there on two occasions just come back in 4 hours and the battery was never even placed on the charger this is terrible service and I will never shop there again nor will I recommend that anyone else do so,thanks very much for nothing.
Review №2
2022-04-29Had to stop in here for some radiator coolant. No complaints.
Review №3
2021-07-03The store clerks was great very helpful and they were good at making recommendations for the vehicles. The prices were reasonable and the guarantee was also fitting. I really cant complain.
Review №4
2019-12-06I went here looking for a specific thing (car wax with carnauba oil) and found it. This is my parts store period. Helpful staff always.
Review №5
2021-09-19Grate service and great attitude I was really pleased with the help that Elijah provided me,Its nice to find people with greatness and dedication to help costumers, thanks again Elijah 💯
Review №6
2022-05-14Very FriendlyStaff, I will Return.
Review №7
2021-05-20It would have been 5 stars but No help no one Mr. Brandon on his phone. But Mr. W. Timms have the Best customer service ever, the Best. Mr. Timms gets 100 star.
Review №8
2022-05-26Cheaper than any other place
Review №9
2020-09-26Great customer service and a lot of patience with a person like me that knows very little about automobile parts and repairs. Thanks for your knowledge. Im rolling again
Review №10
2019-05-22Dont come into this store unless you know for a fact that they have what you are looking for. I am a female & I was dressed in a mechanics jumper. I walked to get some specific tools for a vehicle I am working on. They didnt have basic tools on thier shelves. In the middle of me receiving service, my counter guy, Zo (yes that IS his name) stopped to help a Spanish guy with a battery. I did mention that he shouldve called an associate to hel instead of dropping me cold turkey. I was losing my daylight. Becoming very upset, I turn to the manager, Lisa, to state my discontent. She begins with he was helping you for a long time. Lisa watched all this unfold & could have helped but maybe she was worried about her next hair appointment. She also looked very high on something. At this point there is no calming down & I have no choice but to leave without any of the items I walked in 90°Georgia heat. Advance Auto, you need to check your footage @ #9646, the Flat Shoals & Riverdale rd store. I was there around 7:30. On 5/21/2019Things I wanted•1/2 ratchet•1/2 breaker bar•1/2 extension•17mm deep 1/2 socket•3/8 breaker bar•A telescoping magnet•WD40