Kerbside pickup
Yes
Advance Auto Parts in Marietta
Categories
Location on the map
Marietta, Cobb County, Georgia, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 770-919-2480
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8:30AM–8:30PM
Advance Auto Parts in other cities:
Comments (138)
I would not recommend this location! Unfortunately, I had a bad experience last year when the staff member had no idea what she was doing when installing something on my car. I spent several hours in the delearship to correct her repair. This year, my battery died and it is under a 3 year warranty with them, it’s been less than a year. They told me it wasn’t the battery ‘but probably the alternator’. Turns out, it was only the battery. Would not recommend, giving two stars for the fact management tried to help correct the issue from last year.
Great service. Cant remember his name, but a young Hispanic guy. He took his time and walked me through my needs and options. Was greatly impressed with his customer service. They also had a great selection of items to choose from.
Great service and nice folks.
I went in with a battery issue. I had purchased an Autocraft Gold battery at the Advance in Cumming back in late 2017. Went in here to have it checked and the guy asked if I purchased it from this location. I told him no the it came from Cumming store. He asked if I had the receipt and I said no. He tried to look it up and said he didnt see anything. I told him that he was looking in the past 90 day screen, because I could see it. He then said without the receipt he could not do anything. I asked him the wasnt this the same battery that is sitting on the shelf right there in the front and he said yes. I then asked about their 3 year gold warranty and he just looked and said well there is nothing I can do about it. Very unprofessional and didnt care about trying to assist. He said I could call the store I purchased the battery from and get them to give me a barcode and then he may be able to help. I ask then why cant he call them, its an Advance Auto Parts just like this one. He just looked and said that I can call them. I told him that this was great customer service and I will NEVER come into an Advance Auto Parts again and will make sure I tell everyone about this. Total BS.
Never am issue, always honest. I sometimes ask them questions I already know the answer to, to see if they will be honest or not. Theyve never lied to me.
If it is an automotive item I need I always go to see Lyric. But just like her, George and the rest, even if it is super busy in the store, they have a smile and a great attitude to us dumb car owners and pretend mechanics! The prices are better than the store across the street and the selection is much better than their competitors!
A famy member Was told a battery was needed , he bought a new battery from advance .I told him to bring battery back with him ,advance stated they used it as a core ,battery was under warranty, when I called they stated battery was on a palet ,with other batteries, when questioning associate. So in the mean times ,I had to buy a battery a battery from advance a d lose out on the situation being corrected with old battery .AT other store ,you are given the option of paying core fee or leaving battery .
Worst service I think Ive ever received. There was only one person willing to help. No employee wanted to help me install my battery even though I purchased from Advanced Auto. The original store I purchased it from was on fairground, that store claimed they didnt have a memory saver so they could not install it. I called the one on cobb parkway and whomever I spoke with said they would do it. When I arrived to that store everyone was rude and acted like it was such an inconvenience to help me install my battery that I just bought online and picked up at the store. Their excuse was you didnt buy it in the store and you didnt buy it from our store... I was pissed. Eventually the person I spoke to on the phone installed the battery. I will NEVER go back to this store again. I should have trusted my instinct and went to Auto Zone or ORileys!!!
After checking out I noticed an item that I had purchased was rung up for almost twice as much that it said on the shelf. I attempted to bring this to the cashier Ron S. attention and he just walked away and told me to have a good day. Im not upset with the incorrect price nearly as much as I am with his behavior. I was trying to bring a problem to his attention and he just walked away.
They were crazy busy but super helpful and have amazing customer service. Overall, the store was clean and organized and had a great collection of products. The majority of the products were well stocked.
The Assistant Manager was so nice and helpful with buying and installing a new battery! Thanks Advance and Bruce Willis for my new DieHard!
George the manager cant tell a new from a used part. Go to a different store to get competent service.
Walked into store, walked past the counter two workers just shooting the bull, staring at their mobile phones. Store is empty except me and 3 workers. Walk to the back of the store past another worker stocking shelves, not a peep. Finally left after searching for what I needed gave up and walked out. Two guys at the counter said have a nice day. It happened at the 111 cobb parkway location on 5/15/2017 @ 7:25pm. Sad state when a customer has to beg to be waited on.
I had great customer service at this location. Staff was helpful friendly and I felt honest. In this day in age its great to see the customer service still exist.
I went here just to buy some new Bosch Icon wiper blades for my BMW (get the Icons for sure, best blade ever), and the staff was friendly when I was checking out. Better than the average Advance.
Prices are better. Theyll install wipers and batteries. They loan out tools. Theyll walk the store and help you with your needs. Great customer service.
Came in for an air filter. One guy behind the desk on the phone and another stocking product at the front entrance. Neither one acknowledge me. I look for the filter, could not find it and stood in front of the employee on the phone.After about 5 minutes he motioned for another an employee who came from the back. That employee then motioned to the guy stocking product on the floor to help me. What a way to delegate and avoid the customer! Then the guy who helped me seemed rather annoyed that I had the audacity to ask for a filter.
We left Autozone bc of the nasty attitudes from their staff. We were delighted with the friendly, professional service provided by a very sweet older gentleman by the name of Jorge at Advanced. He was a breath of fresh air after coming from the crap hole called Autozone and their ignorant ugly employees. Thank you Jorge!!!
I’ve never had a bad experience here and I always go back for help with my car. This is my go to spot. The customer service is excellent.
Cristian did an AWESOME job installing our new battery! Very professional, very knowledgable, and quick!! Great experience because of Cristian!
Very good customer service I just describe the parts and they got it perfect figment
This is a smaller Advance Auto Parts so inventory is slim. There is a Pep Boys almost across the street, that place is huge with a larger selection of parts and a body shop to help put it on for. you
Robert and Antonio were super helpful getting my battery replaced. Fast, friendly, and knowledgeable across the board.
A convienent auto parts store for me and my first option. They offer discounts for web purchases and if there isnt a part at their location there is another not too far north of it that they communicate well with.
They had just what I needed.
Better than most of the other auto parts stores around. Willing to ask you and try and help find what you need in a timely matter.
The employee that helped me was very rude when I made a mistake in asking for the wrong item. He could have showed grace and been polite, but wasnt.
We were having issues with an air conditioner in our truck on the way home and they said they had the part that we needed drove all the way there they didnt. Then they called someone to say that it was there when it wasnt. Very unsatisfied
They are always helpful at this location and the store Manager Marlin Brown is very in tuned with his team members and customers.
The store was very busy but well staffed. In and out in 5 minutes.
Excellent Customer Service!!! Thank you Julio & Luis, I will always shop at this location!
The guy behind the counter didnt ask on What my problem was. He just tried to sale me something I didnt need.
They were honest and told me how to fix my car. I did just that and now my car is good
Do not go to this location and expect any support or solutions . FURTHER ,they do not allow exchange for parts purchased from a nearby store (with less than 2 hours with defective parts) and made me go back to the original store. Please go to other locations
Im very pleased with the service here. They always try to do the best for the customer.
Good attention and service
Great service, they actually came outside and replaced my wiper blades!
Phil, in the commercial section of the store, is the best. Super personable, helpful, and knowledgeable. Thank you sir.
Very helpful and knowledgeable staff. Excellent 👍 selection of Auto parts.
Not friendly staff. I was recycling the engine oil and waited for 10 min for an escort and they dont even have the recycling log book.
Great customer service. The staff is very friendly and knowledgeable.
Good customer service and they are very nice helping out.
Call before coming over to make sure they have the parts you need are in stock.
No one even noticed I was in the store let alone showed up to ring up my items, had to call to people in the back
Great pricing on some gadgets for my new car. I like the pink accessories!
Anthony is the best! Every time I need something he always make sure I get it on time.
I showed up at 8:50 and they locked the doors as employee just looked on. Location closes at 9. Not cool!
Great their inventory is always kept up to date
Antonio was extremely helpful and has excellent customer service.
I found everything I needed.
Great location awesome online ordering with discounts curbside pickup !!!!
The best auto parts in Georgia! The guys hellps us in everything that we need.
The attendant was very helpful and showed us exactly what it was we needed.
Love this place. Best of all Advance Auto Parts location and stores
When you order it online or they say it’s in stock expect the part to disappear.
I Got Great Service There Thanks For The Help!
Very helpful at the part I need it shipped in next day
Will try to give you the most expensive price. Go in knowing what your getting. Check out online first
Very helpful team members.
Excellent customer service and very knowledgable.
All the time 5 star good service.
Its an Advance Autoparts. They had the air filter I needed for my truck.
Conveniently located with good access both in and out
Had what we needed and was very pleasant!
Rude. No one had time for customers.
The staff on Cobb Parkway its very helpful
Fat guy at the counter was kind of rude
The staff is friendly and extremely helpful.
Treat U like family take good care of U
Usually have what I need
They had the parts I needed and at a discount
In & out in a flash. Very helpful counterman.
Tired of them hiring people that knows nothing about cars
The manager, Eric is so helpful.
Gave me the wrong part...more than twice...watch what u get
Great savings. Professional
Staff has piss poor attitude
Everything you expect and a few things you dont...
Good selection and good prices.
Staff wasnt knowledgeable of the products.
👌🏿
The best hands down.
In and out no problem.
Had the part that I needed in stock
Great customer service
Nice place...has what I need
Helpful staff. Good location
Great management and staff
Love shopping at this place.
Dumped my used oil here
Very helpful and prefessional
Go to Autozone
Found the windshield wipers I needed
The best
Didnt get anything
Very helpful staff
Good workers here
Great counter help
No Mask on employees!!
Great staff and service
Good for auto parts
Helpful customer service
Love it
Thanks guys for the help
Great parts.
Good
Had just what I needed ...
Im
Helpful
Great service
Very helpful.
Good service
Good parts
Great people,
Good service
Good service
Knowledgeable staff
Friendly
Not helpful
Great place
Exellent service
Quality parts
Excellent service. 👌
In NAPA spare parts they have original parts that do not cost as expensive as a diler depending on the make of the car and the year
They have what they needed for my car
Good attention
Good attention
Bad service
Total reviews rating 4.1
138 Reviews for Advance Auto Parts 2023:
Review №1
2021-12-19They had a hose line that I could not find anywhere else. The line was for a 2008 Toyota Corolla. Great service and well stocked store. One of my favorite locations for auto parts.
Review №2
2022-01-19David was AWESOME!!!! My mother came in needing a new battery and from the beginning he was very polite, helpful and professional. By far the BEST experience we’ve ever had at an advanced auto. Whoever is the manager give David a raise!! :)
Review №3
2021-07-11The staff was very helpful. This was the only store I found what I looked for. Thanks
Review №4
2022-02-08Ordered part for Jeep. Tried to replace it but couldnt get old part out so I returned item. Employee told me is super easy to replace just take the clip out. I said I cant get the old one out. He then told me again its easy let me show you. Then started looking for the pin. He then proceeded to tell me I bought the wrong part. HELLO...you are the one who sold it to me! He was beyond rude and kept talking about the part infront of me to another employee. I said I can hear you,but since I cant get the old part out I just want to return these. I dont even want to give you a star. But I know for sure I WONT SHOP THERE AGAIN!
Review №5
2021-10-10Great experience! Staff was very helpful; in-particular Claire who helped me find some motor mount options for my turbo car project. I will definitely return to this store.
Review №6
2021-09-20Claire did a wonderful job helping me find the hex bolts for a brake caliper bracket. Exceptional service. Really recommend her for great service.
Review №7
2022-01-08The customer service was horrible. I went in to have my battery switch out cause I had a warranty and the supervisor wouldn’t even look up my battery. I had to go to another location.
Review №8
2021-03-08Never had an issue with these folks. Been dealing with them for years. I recently used borrowed a tool on their free rental program - and it was very high quality.
Review №9
2018-08-04Be aware, on line orders at this store are NOT pulled off the shelf until you arrive to pick up!!! I placed an order ONLINE the night before, received my email confirming my order was ready for pickup, and when I arrived the next day, it took four store people and 15 minutes to search for one part. They did not have in stock and I had to drive to another store to pick up. No apology from store management, so seems like a normal occurrence. I will NEVER step foot in that store again.
Review №10
2018-10-25I am not impressed. I did an order on line, for pick up and prepaid by credit card. When I get there the order is not ready, and they do not have the head light they charged me for... They do, however, have the best one only it is 46.99 instead of the 29.99 I thought I was spending. Feels like bait and switch. Bad situation, but if you sold me something and then did not have it in stock, shame on you; not though cookies for me.