Advance Auto Parts in Marietta
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Marietta, Cobb County, Georgia, US
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Site: https://stores.advanceautoparts....
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8:30AM–8:30PM
Advance Auto Parts in other cities:
Very helpful staff. The young man who assisted my fiancee and I was obviously a new employee but he still handled himself accordingly. Even when asking for help form a manager the worked in tandem and were so nice to double and triple check that they got us what we needed at an affordable price.
I love this place. They are usually very helpful in finding the part that I need. When I needed to have a part ordered in, I got it within the same day and in the timeframe that was discussed. Very friendly and good customer service. Need to talk to the right people to get expert knowledge though.
Been coming to Advance auto-parts Powder Springs Rd Marietta for about five years. They understand customer service. They are friendly, knowledgeable and extremely helpful. The team is definitely focus on helping the customer. Especially Andrew 😃 . Had an issue with my 2 year old battery and the replaced is at no charge.
The employee decided to help change the head lamp that wasnt blown to put in a new one because the driver side bulb was blown and he couldnt get the bulb back in and ended up blowing the bulb. He went back in the building and didnt fix what hed done or offer to replace the bulb he destroyed... 2588 Powder springs rd
Total reviews rating 4.3
93 Reviews for Advance Auto Parts 2023:
Review №1
2022-07-24John was extremely helpful by taking the time to replace my key fob battery because I was unable to get it open. He ensured that there weren’t any sharp edges on the extra battery left in the pack, which most people including myself wouldn’t consider!I enjoyed the great customer service received at this location. I went to O’Reilly the week before regarding my key fob and the customer service was poor. I’ll be sure to continue coming to Advance Auto Parts.
Review №2
2022-06-16I dont know how this location has such a high rating. Maybe I went on a bad day or they had a turn around of people recently, but the two people behind the counter when I went in were not helpful. I was the only car in the parking lot, walked in a stated that I needed a code ran for my engine light that was on. I spoke to the woman I saw when I first walked in who was on her phone. While I was talking to her, she did not look up from her phone of turn off the TikToks she was watching to help me. Instead, she looked over at her coworker and told him that I needed a code ran. He grabbed the code reader and followed me to my car, hooked it up and told me to take pictures of the codes, go to a certain website and look up what the codes mean on my own time. I have never been to an auto store that made me look up my own codes. I would not go back in this location if my car broke down in their parking lot.
Review №3
2020-12-27Very professional and dedicated help. Ive been comming here on and off for nearly 3 years and Ive never had a bad experience. John is especially helpful. Great costumer service, good product variety and decent prices. If they dont have the part i need theyll try their best to assist me further.
Review №4
2022-06-26Came in with a bad battery still under warranty and John ran his diagnostics a couple of times to find the source of the problem, came to a conclusion it was a bad battery and John made the process easy for us to get a new battery. Awesome service shout out John and his store.
Review №5
2022-08-08I called this location several times during normal buisness hours (around 3pm on a monday) and was either immediately hung up on with no reason, hung up on during being on hold, or rudely addressed before being put on hold. I understand that it is a hard time for us all, but I have worked in several of these stores in the past and if I was to even dare to treat my customers like this I would have been fired on the spot. I will not be coming to this location ever, and I recommend that no one else does either. There is OReillys down the street that will treat you much more like a actual human being and will not treat you like dirt.
Review №6
2022-03-04Used to be my go to. Why work at a car store if you don’t know anything about cars? 2x that dude in the front screwed me over. Old staff was cool and knowledgeable.
Review №7
2022-07-15Joon was so helpful and professional with our needs and questions. He is a great employee! Thank you!
Review №8
2022-04-11Really good stock and friendly staff. Was happy to find an item for a 23 years old car.Kudos.
Review №9
2021-11-09The night time manager Gigi is amazing, she really went above and beyond with helping me, changed my battery, helped me do a charging system test all while helping like 7 other people at the same time. Great experience!!
Review №10
2021-12-11They worked as a team to find the part I needed and made the whole experience one of the most professional and efficient processes Ive ever involved myself in. They know how the thing is done, and they quickly and politely do the thing!