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Advance Auto Parts in Riverdale

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Phone: +1 770-994-5526
Site: https://stores.advanceautoparts....
Opening hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:8:30AM–8:30PM
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Total reviews rating 4.1

128 Reviews for Advance Auto Parts 2023:

Review №1

2022-06-22

I arrived at this advanced auto parts store to rest my battery. The time was 8:10pm EST, they closed at 9. After greeting the gentleman who goes by the name Ayo, I asked if they’ll be able to check my battery to see if I’m in need of a new battery which I was, he turned his wrist to look at his watch to inform me that they closed at nine pm. I acknowledged his comment and asked could they check my battery. Ayo stated he was the only one in the front and they’re about to close soon. I informed them of the time which was now 8:13pm. He finally checked my battery. Prior to him grabbing his equipment he asked me if I was prepared to purchase a battery if I needed one. I stated yes. He asked me again twice more outside. All in all he finally changed the battery and the other three people inside just stared me down. I didn’t appreciate how I was treated and the job only took about ten min smh.

Review №2

2022-02-20

If they dont have itThen it dont exist! BTW, while in there only one staff member helped customers, while other staff including mgmt stood around talking. Cashier did everything go get part, answer phone, check out customers in the long line! The 5 stars are for the cashier working saturday feb 19, 2022. No one else!

Review №3

2022-02-19

Very unprofessional. I walked in to get a service engine code, and waited in my car for a minute. I go back in for them to tell me they don’t do codes at night. So why would you guys have me just sitting outside and no one came to say a word, then get smart about it!!!

Review №4

2021-11-30

When I first walked in the store, I stated I have a battery that needs to be exchanged and Id like to exercise my warrenty. The available clerk asked me for my cell number, to retrieve the data. After doing so, he said, were good; then I asked again, and said, let me see... yep your good. He then stated, Just go out and get your battery for the exchange. After 20 minutes, I loosened the battery, brought it in, only to hear him say, Sorry I miscalculated; your warrenty is up. I then said, Weve doubled checked though! He then said, he cant do it and asked me what do I want to do. I then asked for a charge, of which they did for 40 minutes. Still the batterys best charge was just above 650 cold crank. It was at that point I asked for my old receipt. Nobody at this store wanted to print out my old receipt, from 2018, of a battery I bought. My argument now was for my warrenty and to see my receipt. The clerks now have teamed together to push a decision. I didnt have a working battery, nor my receipt from the last purchase years ago. The store lost my trust.

Review №5

2022-06-25

Needed some 2 inch stud bolts they had in stock

Review №6

2020-12-03

My car ran out of oil, I walked to the store but I arrived early, there were 20 minutes left to open I decided to wait outside but according to the manager, he said that I could not be there, I had to leave. That it was his property that it was his property that I could be close to there until 7:30 and he was pushing me to the other side of the street. And there I was waiting with the great cold that did not even let me stop the cold outside his store. I would prefer that I speak to the police, he is just waiting for the store to open, there were 20 minutes left

Review №7

2020-11-23

They offer free services and I needed my battery checked and the employee was very helpful. Unfortunately something wasnt quite right as the reading indicated that the battery was good, but it wouldnt start when I tried to leave. Pep Boys is right next door and they tried numerous times to jump me off, but it never started up. To say the least, I was there in the parking lot until around 6:30 or 7:00pm waiting for another person to come help. Fortunately, he did get it started and told me that it was the battery. Guys at both places were super helpful and attentive, but was baffled when the car wouldnt start.

Review №8

2021-04-29

SERVICE WAS GREAT AS USUAL AS I COME TO EXPECT FROM ADVANCE AUTO ITS ALWAYS GOOD MATTER OF FACT ITS ALWAYS GREAT THE COUNTER SALESMAN IN THEIR ARE ALWAYS ALWAYS EXTREMELY HELPFUL AND COURTEOUS AND KIND I LOVE IT IT MAKES FOR A GREAT SHOPPING EXPERIENCE WHEN SEARCHING FOR CAR PARTS AND THINGS YOU NEED FOR YOUR CAR 💯✍️🤍✌🏼

Review №9

2021-04-21

When I called the customer service was very poor from Alex and the other guy that had me on hold for over 10 minutes and didnt bother to reassure me. Tobiah T. On the other hand was great and pleasant and went above and behind to make sure I have the service I need.

Review №10

2021-03-25

Went here because it said online a part was located here after calling and nobody answering the phone to make sure. Get there the workers walked around not acknowledging anyone not even the phone. Literally picking up the phone and instantly placing calls on hold and walking off. After a 15min wait with only me and another person infront of me I inquired about the part. Long story short the part was listed as being located at the store but workers couldnt find it or even bothered to find another store where it might be.....wont be coming here again

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