In-store shopping
Yes
Albany Mall in Albany
Categories
Location on the map
Albany, Dougherty County, Georgia, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair rental
Yes
Amenities
Public toilet
Yes
Phone: +1 229-883-7983
Site: https://albany-mall.com/
Site: https://albany-mall.com/
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:12–6PM
Comments (199)
Stores are closing left and right. Lots of empty spaces available for rent. The stores that are here are either way too expensive or they dont have anything you like. With exception of the big chain stores like Belk, JC Penneys, Dillards and a couple more, someone will open a store and within 1 to 1½ years they close the doors. This mall is soon to be DOOMED IMO!!!
The place was not crowded at all and the previous stores had closed down I guess after COVID. It was sad.
I only went to Kay Jewelers...the Sales Associates were very awesome!!
Wish newer stores were here and most would stop going out of business. Most stores went out of business due to covid. New stores replaced them and its okay to mosey through
Still a nice place to shop even though they took away a lot of the stores. I was disappointed in old navy and their clothing selection though. The cashier however was wonderful. She even offered to order what I was looking good and explained that what was the was all they had. She offered all the perks like a great salesman would. Loved Rue 21! That is my store! The options were great, the sales were well worth it, and again, great cashier! She was so good at her job she got me to buy a cologne! All In all, great experience.
Thank goodness for all their well placed seating benches. Thisold and worn out grandma really, really did appreciate a place to sit while her YOUNG GRANDDAUGHTERS continued on their hunt for bargains.P.s. unbelievable people watching place. Almost as good as ATLANTA international airport.
I remember when the mall had quality stores and was the place to be. It looks like it hasnt been updated since they built it, there are more empty stores and restaurants than there are opened ones...with more closing. There is no variety. Outside of Dillards and Belks the clothing choices are all urban and geared toward middle school to college aged children. Its going to be interesting to see what becomes of the rubble that used to be Sears.
Chuck Cheese was an Awesome place for kids birthday parties, big and small! Theyve got it all!
It is clean and well laid out. There are several shops and a central located bathroom. And several locations to eat a book store any many more stores.
This mall is actually doing good to endure the internet shopping era.
Its been like 4 yrs since i last visited and a lot has changed but it is still a really nice mall to visit and you can take your kids shopping , it has Handicap parking and a button on the wall for the handicap person to push if theyre not occumpanied by someone .but the helper could also push the button for the both of them . It has several different stores to shop . There is 1 thing that i have read about the mall is that its owner is looking for a buyer for the entire mall . The owner said that the mall will continue normal business .
Did a little christmas shopping,the mall was crowded,and so was Reeds jewelry store,making sure all those customers who patiently stood in line got what they wanted,including me.
My husband and I ate lunch at the Brick Oven at the mall. We love that place.
The visit was very good. They had what I was looking for. It was really nice inside. The workers watched you alot but I understood I dont come there often and they have been having so.e thief so I heard on the news. If I worked there I would do the same. The section I went to was the Cliquie area and they had what I needed so I was happy with my visit
This mall has died just like the rest of most retail shopping. The department stores are pretty much the only thing keeping this mall alive anymore. I will give Brett in Dillards Cosmetics a 5 star though. Anytime I go in to get a new cologne for myself or perfume for my wife, he is absolutely fantastic!
I love the mall but it has went down hill fast over the years
Bath and Body works was amazing!I had an awesome employee patiently take her time, introduce and suggest fragrances to me. I think I bought everything she suggested. Its truly about being sincere and treat people they you want to be treated.
The mall has been ran into the ground. No matnace is done anymore. No wonder most of the stores are leaving. I have not been here in a long time Im sure this will be my last. Amazon is way to nice and much safer
If I could rate zero stars, I would. Tear the place down already.
Love to go to Jcpenney & Bath & Body Works!
Ive walked and crawled on them floors for 43years.shop in it it will grow promise.
So many places closed or closing. Belks is my favorite.
There was a moldy mildew smell on the Old Navy end of the mall.There are pretty decent stores and had to pretty good traffic in the mall. The food selection is okay. I love Books A Million. Went to college in Albany 15 years ago and I am so happy to see that it is still here.
Havent visited here in a while great Christmas sales must visit for your Christmas gift list👍
Great store with reasonable shopping prices.
This mall is in need of better management the outside entrance at Belks is filthy and trashy...Mall website is not updated...stores close at different hours so you never know if they will be open until the 7 oclock pm mall hours...not well kept...now the website says its open until 9pm but its not it still closes at 7pm some stores close earlier so like I said they need better management for real and updates that are correct😏also please post CORRECT HOURS as this mall still closes at 7pm weekdays!
Worked in the Mall in the 90s, and sad to see what little is left!
All in all, I had a great time at the Mall. At least I was not out in the heat and humidity. It was clean and comfortable.
Reeds Jewelry is top notch.
I remember the Albany Mall back in its prime when everyone went there to shop or be seen. Times have changed and though it doesnt have that same vibe as yesteryear, there are still some nice shops there to do business with and everyone working there seems very friendly.
A lot of empty buildings not what it used to be
The fan store in the mall may not have everything you need but the stuff they do have is pretty good. Im getting us ready for Sat😄
It has lots of things I love but the stores close super early and thats what bumps it down, other than that it wasnt very crowded and has something for everyone, I love it and highly recommend it
Black Friday shopping! Very busy. Vendors set up throughout the mall as usual. The retail stores had lots of great sales. Some sales were advertised, some werent. Got lots of great deals for the loved ones :). Security was very helpful when we needed to rent a stroller from the information desk.The restrooms were clean, but needed tissue in handicap stall. Overall it was a good place for holiday shopping.
Cinnabon frenzy each visit. I wish the economy would allow for new businesses to open inside the mall; we consumers get tired of looking at the same thing and not having any purchasing options.
This is just another dying mall. More than half the stores are empty and whats left isnt anything special. The pet store in this mall is absolutely awful and I would advise you not to visit the reptile room in said store. Every animal in there has a filthy, inadequate enclosure and they are obviously neglected. How the state hasnt shut them down is beyond me.
Fantastic atmosphere, enjoyed admiring and taking ot all in. The food was perfection even down to their salsa! Our waiter was friendly and attentive. What a great time we had. Great food and great service in a most wondrous setting. Will definitely be back.
Nothing like it used to be when I was growing up but is doable if you just want to get out of the house. Went to Great American Cookies yesterday. The cashier was wearing no mask. She then proceeded to open the cookie box and talked all over it before placing the cookie in the box. As I looked around I noticed EVERYONE in the food court who were servers and security were ALL wearing their masks. I swear I should not have purchased that cookie but I did not want to make a scene. I told my son that I was sorry but he definitely was not going to be eating that cookie. To the trashcan it went!!!
Pretty good selection for a small mall. I found some dope kicks at Jimmy Jazz! Def.will be revisiting when I visit the area.
Its been a while since Ive been there but I really enjoyed it was able to get what I was looking for good deal 👍
This mall is practically a ghost town. Albany is dying and businesses cant survive here apparently. The mall signs havent even been replaced since hurricane Michael destroyed them in 2018. Dont the owners have insurance???!! The maintenance the pavement around the mall needs is atrocious. There is a cleaning crew (they do nothing) but the mall is not clean and its really quite sad. This place USED to be the place to go but it hasnt been taken care of in all long long time.
Everything closing.. hoping for more stores.
It’s not bad for a mall, has many stores to shop but limited food court.
The most rundown mall in the nation.
It’s decent for shoe shopping and jeans!! Most stores here!
Great selection, but if you have mobility problems its hard because you have a long way to walk. Also this mall could use signs that tell you what stores or restaurants are which way on the outside and inside. Its very exhausting and stressful if you have to do lots of shopping or need to go to the restroom. I think it was made to confuse customers. Very overwhelming and easy to get lost.
The mall is still trying to hang on
Enjoyed Chucky Cheese. The Alfredo pizza was actually quite succulent!
It seems as if mall is in process of closing down. Very few stores left open but the ones that are are great stores. At least they are ones you would want to shop at.
I love the Albany Mall. For a smaller town, there are still quite a lot of places to choose from.The mall food is good, and restrooms are almost always clean.The atmosphere is quiet nice, and there are normally different events going on throughout the mall. And I always enjoy the Christmas display.
Was visiting the area for work and I must say there was not a lot of stores to choose from and what is there is somewhat rundown and has limited styles. We entered through the Dillards entrance and it had a weird smell similar to mold or an old dirty gas station bathroom. I definitely wouldnt return.
Its decent food spots inside the mall I havent eaten from any of them yet. I have two fav stores I always visit... Old Navy and rue 21 plus. They always have nice clothes and actual plus size clothing. The prices are decent. Plenty of parking and other stores to visit. Its decent
The Albany Mall has declined over the years. It was a major disappointment in appearance, vacant store spaces and quality of goods for sale. However if your hungry they have plenty of places.
This mall is ok it has decent stores. But Im from Nashville TN so I have a lot of options there. I just recommend you be careful of the 3 stores I went to with my wife and son. Two of them had sale prices posted that they did not give me when I checked out. So now on Christmas eve I have to go back when it will be busy to get it fixed. At one store the girl was so busy talking she did not even ring up everything I took to the register. So now I have to go back and get the items that were left out because they are presents for Christmas. Just be careful and watch when you check out because they will over charge you with a smile on there face and no care in the world.
The Mall has several types of stores, including retail, and service shops as well as spots to eat, get a snack or coffee. I was surprised to see a salon dedicated to shaping eyebrows. The whole mall is spotless, well lit and roomy. There are places to sit on comfortable benches in visually appealing areas. There is a kids recreation spot with stationary rides shaped like cars and trucks and even a school bus that they can drive. I was there on a weekday and there were not many shoppers, so everything went fast and smoothly.
The mall has lost a lot of stores and I’m forced to go elsewhere. I love the food court and the stores that are there are good stores, but there’s not a lot of variety. I went and it felt like I was walking through a ghost town.
This was my first time there. I love that the mall is carpeted and very clean. Great stores and lots of shoe stores.
Not much in the mall anymore. Empty or closed stores. Petiful !! Was once the place to go shop. I think it is a place of the past, Im sorry to say.
Bath and bodyworks Semi annual sale. No lines to enter the store but to check out, you did have to wait but not that long. The cashier was very friendly and he also wiped down the register area between customers.
Going down hill fast. Nearly 1/3 of the stores are shuttered. Trash ALL OVER the place outside. Still has the 4 anchor stores of JCPenney and Dillards and Belk and BAM but besides those and Old Navy and Bath and Body Works the rest of the stores are cheap clothes places like Dezign, Rue 21, etc. So sad because the Albany Mall used to be the place to be and shop. Its been going down for the last few years but this visit was the worst I have seen it. I guess malls are a thing of the past which is sad. 😥
Out dated. Little variety. Journeys store manager was extremely rude. I returned my purchase she was so mean -like rolling her eyes and slamming drawer because here system glitched. Inside is old. No vegan or vegetarian options.
I’m from Albany & grew up going to the mall. Over the years, it seems like it’s conned down hill. Not sure if it’s the owners, managers, people of the city or what, but it’s not the quality I remember !?!🤔😳😁
It has a fair amount of stores, but a lot of the primary stores are pulling out of the mall. My wife loves Old Navy as well as some smaller shoe stores. Give them a shot but don’t except too much!
So empty few people yhere
The only trustworthy places are : The jewelry repair shop in front of the information area, the pizza place in the food court. The other places in the mall are a revolving door or employees that are shady and have no clue as to what customer service requires. Want to keep you idenity safe and secure? Stay away from this mall unless you do business with the two places I mentioned earlier.
Our mall is getting rundown. Only a few good stores left; all others have closed. Add Corona regulations on top of that, and its not a very good experience to go anymore. ☹️
Never has been the greatest mall like most malls in small towns, but it has held its own. The mall is nearly 1/4 empty... but at least it has a Journeys. They do make a good effort with community events and they have an adorable Santa around the holidays. More major retailers should give this mall a chance as it is the only mall within a 75 mile radius and has a lot of potential!
We did not visit a clothing store in the Albany Mall. We visited the pet store, looking for a teacup poodle. They did not have one and did not expect to have one any time soon. They were friendly and answered all of our questions satisfactorily. They also took our names and phone numbers, stating that if they got a teacup poodle or information on a teacup poodle they would let us know.
I love shopping at the mall. The variety of stores assures you will find what youre looking for. Most of the stores there have excellent customer service. Its always clean and the food court is the best part of the whole experience!! If you visit Albany, GA. I would definitely recommend a trip to the Albany Mall.
Its ok. Me and my friend come here sometimes on Saturday and Sunday. We walk around the whole mall in 30 minutes to an hour. Its not the best but good for a small town. We go to the same stores every time and look at shoes etc. Need more modern stuff its laid back to the old time.
The only one stop shop in town for clothing, home goods, pet supplies, shoes, and other random services such as massage. Caters more to the urban crowd with extremely oversized clothes for the men and extremely tight provocative clothing for the ladies. Good place for all your Phat farm, baby Phat, and Bebe clothing needs.
Its a bit difficult to rate the mall as a whole when the score it receives depends on the individual stores inside of it. So even though B.A.M. is seemingly a good store, does the quality of Belks service and their pricing bring it down? Its in good shape and the security guard once helped me get my oreos out of the vending machine. But, it could use a few more stores.
This mall is not the same. It only has a few stores.
Its a small town mall, not much to offer, but anything better would take some time to drive to, and in my opinion is the better decision. There isnt much to look at if you plan to shop here, even less if youre a guy. It used to be a great place to shop, to hang out. Now its on the decline. I hope more vendors and variety come to the area, it is sorely needed.
Its getting really sparse. Im glad to see the variety of smaller labels/sole owner stores, but aside from Spencers or BAM—cant leave off the Pet Store—, the rest of the mall is pretty much clothes/shoes and there are limited choices for food.
Poor selection of stores. Opens at 10 am and closes at 6 pm on Sundays. There are way better malls to travel to outside of town to do your shopping. Each time Ive gone, Ive never found what Ive been looking for. Just save a trip and go to another place to shop.
Has a decent amount of big name stores such as Dillards, JC Penney, Spencers Gifts, Journeys, and others, but it also has some lesser know stores that really only serve a few purposes that may not be what you are looking for. Theres also alot of homeless people that hang around inside, but they dont bother people. I think theyre just looking to get some Cool AC. Overall its a pretty decent facility!
Decent amount of stores. I mostly go here to get my eye brows done at Beautiful Brows. I get the threaded brow service. Mine normally last the entire month. So, thats always a plus!!
Its ok...stores are great. But they do not have scooter rental for people with disabilities. Which is wrong. A person cannot manage a wheelchair and go through the mall.Fox River Mall in Wisconsin has the scooters, which are free for you to us. It helps keep the mall alive. I talked to the woman who had the manual whee
I think that the Albany Mall should have more stores that accommodate more than just one size. Other than that it is pretty nice for Albany Georgia.
Exterior is sad. It needs to be repainted. They do have family friendly events that they could advertise better. The walkers are polite, and dont slow the flow of traffic. There are at least a few stores for all types: urban young and adult, southern cowboy and cowgirl types, and traditional stores like Belk, JC Penney, and Old Navy.
Only mall in the area, haha.We always stop by the Books-A-Million and see what new books came out or are on sale... but we usually end up buying a new board game.Prices are comparable to Amazon if there is a sale or you are a Member.Its nice just to walk around and browse.
Decent Mall since most are closing down due to the availability to make online purchases. Friendly locals and even has a Chuck E Cheese (kids play area which can be inexpensive depending on how long your family stays. $10 got my son and hour of games.They also have a method by an invisible numbered stamp that shows under a black light so your child cant leave with s stranger.
Okay! This place is heart breaking, 10 years ago this place was wonderful locals all around would love to shop. Now this is literally a dump, no good stores and completely run down. Dirty smelly outdated. Please someone come save this place before it completely falls to the ground. Who ever runs this mall should be ashamed of themselves for letting this happen. What a disgrace to the community!!!!! Do better Albany!!!!!!!
This is now the new Albany in door flea mart. This place is the reason most people go out of town to shop for clothes or go to the boutiques down in Thomasville, or Tifton.
Its the Albany Mall. You have to drive 2 hours in any direction to get anything better. The food is pretty good and the espressos at Books-a-Million are adequate. Hopefully Macys will open up shop where Sears was, but thats just wishful thinking.
This mall is going downhill fast. Stores are closing/ moving away. There is only a handful of decent stores left. There isnt really much good I can say about the Albany Mall. The owner lives out of state and seems she doesnt care about the mall anymore.
We were down in Albany to visit my daughter and we got the chance to walk around the mall . This mall has a JC Penneys in it which is unbelievable as well as many other stores that you normally dont find in a big city. And they have a Kirklands also which is so wonderful the people here are extremely friendly and customer service is great. You must visit this mall
Not what it once was for sure, but still a good variety of shops. Some of the prices are a bit on the high side, but it is a mall not Walmart. Overall good experience though.
Every year, this mall just sinks lower and lower. The only reason we even step foot in the door is for the Chinese restaurant. I never shop here anymore, its always over run with loud crowds, just walking around, not shopping, whooping and hollering. And usually its not kids doing it.Albany itself is becoming a cesspool and I hate having to step foot in it
Only good thing about this mall is the fact that there is a Chick-fil-A in the food court and the Booksamillion store is usually pretty empty, so you can shop in peace. Do yourself a favor and keep on trucking to Columbus or even Atlanta--the pickings in this mall are pretty slim.
Plenty of selection, not terribly crowded. My kids enjoyed going from larger department stores, Books-A-Million, and Chuck-E-Cheese in the same visit. Public restrooms are hard to find.
I honestly wish there was more variety when it comes to its stores. I also wish they had an electronic department or something for those who love fun hobbies.
Spent the whole time at The Cool Place, had a very good time. Highly recommended for anyone looking to simply chill out, or to play some games. Super friendly staff and relaxed atmosphere.
When this mall add more store like Rainbow Fashion, City Trends, DSW, DDs Fashion, I will rate this mall 5 stars. The Mall itself was nice. It just lacked in some clothing and shoe stores I would be able to visit in most malls that I got to regularly.
I miss my mall..😐😐😐..the Albany Mall isnt what it once was. Times a changed and I get that..but I remember Take Ten, Sears, Babbages, KB Toy Store, Dollar Tree(now outside the mall 😂), A&W restaurant(it was THE BEST)..now the only respectable places left are cinnabon, blue moon, Auntie Annies and Shoe Dept. Other places have either closed or about to close. Or just act snobby. It sucks because I love visiting the mall for nostalgia.
Lots of little shops/food court. But the big departments stores are leaving. Sears shut down. and now it looks JCPenney is leaving. Sad. If you like speciality stores then this is the place to go. Lots of individually owned stores.
I love BBWs, Dillards, JCPennys, and Victoria Secret! Some of their new stores are very pricey and Urban. Albany, is not really that cultured for certain stores, thats why they mainly close down in the end.
When going here for lunch or dinner Wing Dixie has the best deal I have ever seen for French fries. the family French fries are huge and served in a large box and just 4 dollars. Enough fries for 3 to 4 adults and the medium fries for 2.50 is is a large paper bag full of fries.
I love this little mall, its been months since we went, but everyone recognized us and spoke
Someone save Albany mall. The ceilings are chipping, paint falling from the ceilings, it just seems dead. The atmosphere is not vibrant as it use to be. Not to mention the lack of stores.
21 empty stores, no real reason to go except for Dillards, Belk and Bath & Body Works. Even those are marginal. This mall is suffering a slow death. Very unfortunate.
I had a good experience at Albany Mall . Taken my jewelry for inspection first stop was Kay Jewelers. Very nice staff , nearly everyone in store asked me if I needed help . Kay Jewelers cleaned all my jewelry plus the items that I didn’t purchase there . Nice conversation while I waited . Then off to Zale jewelers. Ooops ! I’d forgotten my inspection paperwork. Zale did clean my ring told to return with warranty information. Also informed me if unsuccessful locating my information they have no problems with contacting corporate to get me back on right track. I walked the mall since I’m new here in Albany. I noticed I didn’t see any security police person patrolling the mall . Maybe they seen me ( undercover) . During my walkthrough the mall the aroma was fantastic. Very tempting to grab something to eat . I held out knowing my wife had a planned dinner an waiting for me . Boy was I wrong, I’d taken too long of a visit at the mall an didn’t get the key ingredients my lovely wife asked me to pick up for dinner .
This is a place where a couple of friends can actually hangout and buy a lot at, especially at the pets store but you have to be rich in order to buy a dog there because they cost $599 and when they are on sale they cost $299 so youd better save up your money or you can demand a decrease on dog prices protest because most of them or too cute to just leave behind.
Not what it used to be, hopefully will return to the g love good ole days when you could hardly move for all the shoppers. Glad to see its still open with some stores still making money😏
I love the mall but their business always leave I believe the Albany mall should charge less to the stores so they can remain open. More missing stores than any other mall
Shoe stores need to accommodate all shoe sizes.. I couldnt find my size nor color. I guess only people with small feet purchase shoes.
Need more stores. Looks like a Mini FleaMarket. Smh. Gameroom
The mall is one of the nicest places to go. I usually go there not every Saturday, but a few Saturdays. I go there to chill out, eat food, be on my computer and playing a game. Its a good mall. Only complaint I have is the malls main Wi-Fi
Love the Bath and Body Works! They have great customer service! Love Books a Million as well as Victoria Secret/Pink!
A very nice mall. The highlight for me is the pet store where you can feed baby goats and actually pet many of the animals. The only negative is that its kind of tough to find a directory anywhere.
I Love it. Different stores to walk around and shop for things. There is also a pet store in here. I greatly recommend. You can basically just walk around evem if you dont want to buy anything. There is a kids place calld Chucky Cheeses and kids love it. We take my step daughter there and she enjoys it to the fullest.
I thought the mall was closed at first but people were going in. Mall is outdated. Very few stores. Not worth the time to get out of your car.
Went to Penneys, it was hard to find help.
Theres not a lot of stores or even a variety in stores. But it is nice that they try to host kid friendly events for the public. Sometimes its not executed properly but its better than nothing
I enjoyed the mall. Got my toes done. Got a full body massage and something to eat.
The Albany mall has a variety of stores that may appeal to most people. I very rarely find myself going here in the present year of 2020. Over the years, the mall has lost a lot of stores which comprised all the reasons for my visits. These days Ill go with my wife very rarely just to get a pretzel and drink from Auntie Annes. Other than that, Books A Million is about the only store I ever visit in the mall.
Didnt have timberlands I needed in Shoe Dept and bath & body works aint have the teakwood body wash. 😟
Boring..... This city has so much money. They should really look into an upgrade for this place. Its been the same since I was a newborn baby. Its awful to have to travel and spend your money in another city or state in order to get nice clothes.
It was very nice! Everything was very organized, and the employees who worked there were also welcoming! I enjoyed my time there with my husband and kids.
Outdated. Needs a facelift. Also needs to work on drawing stores for the entire population of Albany. Way too many stores that are not names everyone would know. Raising the rent scares off a lot of business. Locally owned businesses that come and go will be the death of the mall.
I dont know what to say. The food court is about the only place we spend money at here. Theyve taken almost all the good stores out and replaced them with stores that Ive never heard of and I wouldnt shop at.
Limited places to eat.😭 Shopping at Belks was great!😁
Its very spacious and clean.is a good place if you just want to walk around and people watch.this ids not no big hoorah mall but it has a little of everything.
I walked into the bathroom at Dillards and first off it was stank af, and second there was a lady in the stall and it wasnt locked and I opened it and she slowly closed it back. I swear it was the most akward situation but my sister did the same thing and she closed it back slowly. You guys need to remodel and fix that bathroom because its small and the doors dont lock.
Anyone who says this mall is great has never been to an actual mall. It has your average dept stores with the exception of Macys. Small selection, but just your average small town mall/hall.
Sorry I remember when it was built and I still do not like it. But I really dont like Albany anymore either. Its a horrible version of the nice, safe, pretty place of the 60s and 70s, even the start of the 80s. Just an opinion.
Had alot of trash on the floor. Third of the stores were closed. The good court did not have a wide variety of vendors to choose from
Great place to buy gifts my wife went here at work gifts for coworkers they always have nice stuff Victorias Secret always have a deal on their perfumes and hand lotions I recommend this place to anyone because they have a variety of things that you can get and theyre not that expensive as everyone think they might be
NOT A REVIEW FOR DZIGN.THIS WAS A REVIEW OF THE MALL.Its ok but the way their raising rent all the good stores going out of business, Like FYE. BUT.... Rue 21 be having amazing sales.
This mall isnt too bad! The JC Penney has a Sephora which is a major plus. Food court seems to be lacking. However, there are plenty of eateries surrounding the mall.
The Albany Mall is one of the last few major shopping venues in Albany. Weve lost one of the major Anchor stores, Sears, but still have a JC Penneys, Dillards, and Belks, along with a Books-a-Million. There used to be a Sears Auto Center on the perimeter of the property, but of course that left with the main store.Several other notable stores include: Chuck-E-Cheese located adjacent to the primary entrance; Best-Buy Mobile tucked into a corner of the Food Court; a pet store (Pet-Sense, I believe?) around the second wing of the mall near the entrance to JC Penneys. Ill include a more detailed list below.The mall is overall kept pretty clean. Ive found its service personnel to be friendly and attentive. Food options are unfortunately limited, and what few non-branded options are there, are not all that great. Chick-fil-A, Auntie-Annes, Cinnabon, and Great American Cookies are all up to par.My biggest complaint though is the restrooms - Though they are kept clean, there is only one public set in the whole mall. They are tucked into a side hallway inside the mall, near the west entrance to Belks. Its out of the way, and worse, out of public view. Even though Ive never had an issue, I cant help but feel a little exposed every time I have to head down that hallway.All that being said, its not a bad place to do your shopping. Ive heard wind of a few promising stores coming in to fill the void left by Sears. If anything major comes through, Ill update this post accordingly.STORES LIST (Curr. May 2017)Dining Venues:Auntie AnnesBlue Moon Ice Cream CompanyChick-fil-A(Chinese Place - Ill fill in the name later)CinnabonGreat American CookiesJoe Muggs (Located inside Books-a-Million)Red Brick Pizza CompanyWing-DixieEntertainment/Electronics -Best-Buy Mobile(Cellular Repair Shop - Will update name later)F.Y.E.Hallmark StoreToy GuySouthern PastimesClothing/General Merchandise -American EagleBelksClaires(College Outfitter/Branded Merch. - Will update name later)DillardsDockersFoot LockerJC PenneysJimmy JazzKirklandsLidsMens Warehouse (entrance outside the mall. To right of main entrance)Old NavyRue 21Shoe Dept. EncoreSpencers Apparel and GiftsTas Closest BoutiqueToppers ApparrellVictorias Secret & PINK(More to Come)Health/Wellness -Bath & Body WorksGNC NutritionLensCraftersNatural Hair Wonders Salon(Salon 2 - Will update name later)JewelryFriedmans JewelersKay Jewelers(Misc. Jewelry Store - Will update name later)ZalesSpecialty -(Convenience Store - Will update name later. Located by north entrance to Belks)Event Space (Available to Rent for Parties/Etc)Event Space 2 (Same as above)Pet SenseOUTSIDE PERIMETER:Gander Mountain (Store will be closing down in near future)G&M AntiquesMoes Southwest GrillQuality Inn at the Albany MallToys-r-UsVerizon Wireless(Will periodically update list as new stores are added/removed)
First of all, the were under staffed. I tried to get one of the cashiers attention and she ignored me. Use to have great service but not any more.
Really need to upgrade, its more like an thrift store, Ive seen more in a Flea Market. Albany has too much money for the mall to be this small, and limited shopping.
This is a nice little mall. Much smaller than the malls that I am used to but, its pretty pleasant to shop here.
This is a pretty nice mall. You can usually find what you need in dillards or Belks. There is also an Old Navy if you want something at a lower price point.
Small mall, ltd stores due to the fact Albany just has problems supporting businesses whether local or otherwise. Dont go often bcs half the other customers are loud, foul mouthed often, rude, lots of teenagers bcs little else for them to do here, & half are very ill-mannered. Speedy & aggressive parking lot drivers. Usually leave feeling annoyed.
Same report as others in Albany stores with black employees dont wanna help you if your not their color employees treat you like youre bothering them and blow and are very short with customers as myself have experienced over and over its gotten so bad that and theft businesses are leaving unable to gain repeat customers due to customer service and employees are forced to hire minorities due to threat of business closure aweful aweful its terrible nobody seems to care so people have quit going to the Mall cause of the element thats there sorry truths truth I hate to even text this its so embarrassing cause Im black
Honestly this place sucks. The food court is horrible, if there even is one. I can’t remember. There’s barely any stores here. They need a serious update. Favorite part of the mall was just going to the pet store.
I was surprised with my visit today, the mall wasnt crowded and seems everyone wore masks. I was also able to find everything my grands needed.
This mall is not like it used to be. All the good stores are closed and gone. The stores that are left are either out of most of their stock or the have very limited sizes
Sadly, the Albany mall has began to decay and continues to lose vital retailers to maintain a diverse group of shopping needs for all consumers in our area. Being a former employee of the mall and residing in the community Ive witnessed it during both its high peaks of success and now at its lowest potential. Being a marketeer, I understand the development of the mall sector has greatly changed across the nation with the emergence and popularity of online shopping. Ecommerce is the downfall of the traditional Brick & Mortar. Because a tool that was to increase incremental sales and encourage convenience for consumers, along with being readily available to anyone regardless of where they resided has taken over and is monopolizing traditional retailers. Honestly, I could go on and on, but I will not. I will simply say that the Albany mall suffers the plagues of high online traffic, lack of modern appeal in infrastructure and trendy retail presence, such as H&M, Forever21, Charlotte Russe, etc to successfully compete at a fair advantage in a dying phase of shopping malls in the new millennium. I still hopeful someone with true passion will step in and resuscitate, along with renovate this structure to revitalize its life as a self sufficient shopping resource in SWGA.
Awesome shopping experience as always! The Christmas decorations are spectacular! I was able to find everything I was looking for and more!
Book a million is a awesome place, the prices are so high its almost unaffordable in todays economy...
Nice selection of stores and large food court. Clean facilities and mall space. Free parking. Mall is central to several other major storefronts, family activities, and restaurtants.
Arrived at 7:30... apparently closed? despite hours until 9. drove all the way there for absolutely nothing. pissed👍🏻
Everything is clean and well kept but its really sad to see the mall becoming more empty everytime I visit
The Albany Mall is okay but they need to add more added attraction to make people really want to come out and shop and hang out we need more exciting things in the mall
This just isnt the same place it use to be. I guess online shopping has hit everywhere. The blue moon yougurt and the pizza place are good along with Chick fil a of course.
It is so sad to see the Mall deteriorating like it is...very few stores are left. I miss Spencers.
Nice mall enjoy yourself good food bath body works shose store old navy belks jcpenney. get eye brow cut any way you want them just go all over and just enjoy it
This mall has all the clothing and shoes I like and a nice food court. I dont live in GA but I recommend this place is youre traveling through
This mall needs to be revamped asap! Bring it up to date, its so boring and gloomy, makes me not want to spend my money there
I really love the stores that I shop at because they have great prices and the service is wonderful.
Lots of new stores.
It has good climate control and an easy listening tone in general . The shops are easy access and their food court is centrally located
Nice; but just wish they would build a second level and add a movie theatre or skating ring, Burlington, and more stores in general...However Albany Mall is nice and clean
All stores seem to be closing in this mall now. If there are any new ones, they only sell shaggy or hood clothing
I love the mall its my favorite place to go shopping.
Felt a lot like a ghost town when walking from store to store. Malls across the country are increasingly out of date.
Just ran in the mall long enough to grab a quick bite to eat at the Chinese place just off the food court. That & Books-a-Million are about the only reasons to ever come here.
Hate to shop here the inside and outside have not ever been updated. Parking lot has a lot of pot holes.
Sad stores have left it looks run down nobody there employees dont ask you if you need anything if you find one theyll send you to another area on your own
Popular shopping place in Albany. Chick-fil-A. Popular around the holidays. Had a Chinese table massage. They have a Cinnabon store. Lane Bryant for clothes shopping. A book store I think Books a Million.
Pretty happening little mall. The food court was packed, but we didnt eat. Im assuming the food there is great.
Sketchy af. Half of the stores are closed.
Albany Mall is Empty, lifeless, and has literally no stores worth spending even a minimum of 5 dollars at. Albany as a city is already empty and trash.... Why does your mall have to be just as bad?
Totally awesome place. Loved the shopping experience. If you want a super great time visit here.
This place used to be a great mall, but it’s gone downhill fast. Shops are pretty decent and the food court is alright.
This isnt a mall, its one step up from an in door flea market. The variety of stores is horrible. The owner of the mall has jacked rents up so high nothing can stay there long. Would be ashamed to lose it but sometimes things have to die in order for better things to grow.
Needs more variety. The stores inside the mall need to update their size ranges. Some of the food there is okay.
It seemed kinda empty stores and people alike but everywhere we went evwrybody was very nice
Christmas time is so nice here with a giant tree and I love to train it goes all though the mall. Easy to shop and always cool inside.
They really need more selection in our mall... Getting to be all the same types of stores just different names. We need a Macys.
Big stores are leaving
Found everything I was looking for. Customer service was great!! Will be going back real soon!!
A fun place to go even if you dont buy! Any thing you want can be found in the stores there.
This has really gone down, cant find anything you really want. They needed to head it down and make a strip mall
The only good thing here is Books A Million & Old Navy. Other than that, this place is pure trash! They need more stuff other than clothing stores
Unfortunately our mall is suffering. I think they are trying, but Covid regulations and the obvious make it an average experience at best.
Albany Mall needs some more stores to shop at. The mall is a great size and they should explore new stores to come and open up
I really enjoyed the mall. It was very clean and the staff at the stores we visited were friendly and helpful.
Styles should be updates as well as mall with more stores. But the comfortable atmosphere is great and laud back
The only thing good about the Albany Mall is the food court
Small but nice mall and you can always check deals, discounts and promotions. During down seasons are best times to shop with crowds or long lines.
Pretty good selection of stores, I just wish they had more. I feel like the Sears & Belks Dept take up a lot of room.
Absolutely hate going there. Only 4 stores worth going to and I will drive around to park by them just so I dont have to walk through it.
Sad to see so many empty stores. Major stores open and have great sales.
Its a pretty lively mall compared to those in bigger towns. I have a lot of good memories associated with this mall.
Total reviews rating 3.8
199 Reviews for Albany Mall 2023:
Review №1
2022-04-23Mall is on its last leg from what I guess. Half the stores are out of business and the other half is there. You had more workers than shoppers.I will say they have a display of childrens artwork which is really beautiful and inspiring. I would like a few pieces for my house.
Review №2
2022-07-23This was my first time back in the Mall since i was about 18 years old. That was Im the 80s and the mall was jumping back then. It was a shock to see all the empty stores inside. The mall still has some good stores inside. The people who run the mall need o do more advertising in order to bring companies back. The food court is not empty. The brick oven pizzeria is still running and is a great place to eat. The people that work there were really out going and friendly. The food was also well made and tastey. If you get a chance please go and check it out for your self.
Review №3
2022-06-14GOD bless this place and those stores and employees who remain open there. This place has great potential if the right person can pull in the right resources, entertainment and retailers. This was one of my favorite childhood places to go. Still fairly decent stores to shop from and decent parking. Let’s go shop there in person!
Review №4
2022-05-03This place tot sucksThere stores have nothing I would ever wear. It has closed most of the big companies stores and opened up little local shops. But the clothes that offer I dont even think its legal to wear what they sale out in public. Pretty much a waste of time
Review №5
2022-07-03Once youve walked the full Mall youll see they have quite a bit of shopping options.Wish I had this mall closer to me.I wouldnt suggest going here for the food.Pretty much bread all around.Cinnabon looks like a nice treat while shopping tho.Best location is Books-A-Million.
Review №6
2022-06-07Went to Hobby Lobby. They are not staying stocked with their good essential oils. Been twice in a months time and still none stocked.
Review №7
2022-07-22Small, but in a great location. It has more stores open in this mall than in most locations weve been to recently, and still in good condition.
Review №8
2022-05-27What a great experience with this Toyota Dealership! My Salesman Alan Bent was great and very understanding of what I was looking for. I finally got my 2022 Tundra Limited! Thanks Alan anthe whole Toyota crew
Review №9
2022-06-10I wish they would make more effort to reach 100% occupancy. Too many empty bays, need to waive or drop rental fees once the place is full again it will reach critical mass and start to recover somewhat.
Review №10
2022-06-10The mall is a good place but alot of shops are closed..its not like it used to be.