We used Allen Pool for a number of years. No major problems but many small ones. That changed with the opening of our pool this spring. The pool water was black. Allen had done the closing last fall. In the 30 years we have had the pool we have never had any problem such as this. Talked to Cliff, owner about the situation and he assumed zero responsibility for the poor closing last fall that caused the problem. He kept talking about the 400 pools they recently closed. Found that questionable since they aren’t that large.Tried to work situation out with him. Just flat refused. Claimed the problem was due to us not utilizing their winter services. Never had any problems like thisCliff has zero customer focus.If you check their reviews on other sites the majority are from many years agoIf you use Allen be VERY careful or use some other company
Review №2
2022-03-21
Jason replaced my pool filter today.excellent job.cleanef up great.opened the pool too.im gonna have,thrm,do weekly maintenance now too.Cliff Chapman also did a great job on putting bid together and answering questions quickly and clearly
Review №3
2022-05-14
Thanks to Chandra for the awesome pool service today! Worked til after dark then helped two funny white ladies with a power washer issue. What a Good Samaritan! Ardmore Square appreciates you and hopes you got home safe and sound!
Review №4
2022-03-10
Weve used Allen Pool Service for four years to open and close our residential pool as well as perform and necessary repairs (new motor, etc.). They are very easy to deal with and provide excellent service. I highly recommend.
Total reviews rating 4
4 Reviews for Allen Pool Service 2023:
Review №1
2022-06-15We used Allen Pool for a number of years. No major problems but many small ones. That changed with the opening of our pool this spring. The pool water was black. Allen had done the closing last fall. In the 30 years we have had the pool we have never had any problem such as this. Talked to Cliff, owner about the situation and he assumed zero responsibility for the poor closing last fall that caused the problem. He kept talking about the 400 pools they recently closed. Found that questionable since they aren’t that large.Tried to work situation out with him. Just flat refused. Claimed the problem was due to us not utilizing their winter services. Never had any problems like thisCliff has zero customer focus.If you check their reviews on other sites the majority are from many years agoIf you use Allen be VERY careful or use some other company
Review №2
2022-03-21Jason replaced my pool filter today.excellent job.cleanef up great.opened the pool too.im gonna have,thrm,do weekly maintenance now too.Cliff Chapman also did a great job on putting bid together and answering questions quickly and clearly
Review №3
2022-05-14Thanks to Chandra for the awesome pool service today! Worked til after dark then helped two funny white ladies with a power washer issue. What a Good Samaritan! Ardmore Square appreciates you and hopes you got home safe and sound!
Review №4
2022-03-10Weve used Allen Pool Service for four years to open and close our residential pool as well as perform and necessary repairs (new motor, etc.). They are very easy to deal with and provide excellent service. I highly recommend.