American Car Center in Columbus
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Columbus, Muscogee County, Georgia, US
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Site: https://www.americancarcenter.co...
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:9AM–6PM
- Sunday:Closed
American Car Center in other cities:
I was very disappointed today..I waited 8 hours to be turn down ..I was told they didnt have a 466.00 monthly car payment for me to reach a deal to get the car I didnt care how much the monthly payment could have been.. Regardless of the 1,000 down payment I had. I was told all they had on the lot were cars range from 500.00 and up monthly payment my income reach the 1600.00 and over the mark .They said they didnt check credit but as I check my credit. it was look at..Why Me!! Please shredd my information up..
I was definitely pleased with the the way Vanessa made sure I got into a nice vehicle especially after other lots had turned me down....but there was so many details that were left out that would have be crucial in me making my decision to buy from them. If you decide to buy from them pleas ask questions & lots of them!
So I’m behind on a payment because of Covid and I asked if they would work out a payment plan or move it to the end of my payment they said they there is nothing I can do and that I need to pay it The people I’ve talk to are rude and hateful I will probably give them the car back and find something else
This Is the Spot for your next car. Browner, Mark, Matt and everyone at the Columbus location got me into an amazing car when no other dealership would touch my credit. They were extremely easy to deal with and bent over backwards to get me into a car in just one day. Good job guys.
Update: so 6 months ago I decided to go to American car center and purchase a car. I purchased the car from Brawner baker.. Needless to say everyone there are liars! When I asked how much my payments were going to be, I was quoted a cheaper price than what I was paying. When Andre the manager went over my paper work with me he said nothing about me NOT owning the car after I’ve made all payments.. wtbs: I am stuck in a lease that I cannot get out of and I wasn’t aware that I was leasing and not buying the car.. I also have to return the car after 3 years of payments. So I will be out of about $18,000 I wouldn’t recommend anyone to go here and purchase a car because they will have you thinking you’re buying when they don’t actualy sell cars they lease them! When I called they told me that I could give the car back but they will put a repo on my credit!!
I found this company through the Fort Benning garage page . The employee Brawner Baker responded instantly and was very helpful throughout this entire experience. The process was very quick and He provided me with many options to choose from. I was devastated that the car I originally wanted was gone but Brawner and his manager Matt provided me and my family with something even better and for a reasonable price! All the employees was very friendly and very professional! I would recommend this business to anyone!
After singing paperwork. Paying a down payment and a biweekly payment we were told to bring in another $750 or bring the car back. It is going on week 3 and we keep getting told our refund is on the way. I later discovered the manager thought it was professional to discuss my personal business with other customers.
Worst experience ever! Please spend your money elsewhere! All of the bad reviews are true and then some. I could write a book on the terrible service, communication, lack of integrity and dishonesty that this company showed me. Please do a bbb.org search of this company. I wish I would have.
The Veterans pky location in Columbus Ga,I had a wonderful experience with Reggie stutson everyone was so welcoming and nice made me feel at home. And Latoya made sure the payments was something we can handle very nice place to go shop.Highly recommended!! They look out for the customer they will make sure the car you choose will be within your budget standardsThanks again Reggie and Latoya!!
There are car dealerships and then there’s American car center!!!!They make you feel comfortable and welcome!!!!!I’ve had car salesman but not like the man that I had the pleasure of working with today.Mr. Brawner if you haven’t seen him posting all over Facebook stop what your doing and check him out.He goes hard!!!! He knows his stuff and works hard for you ( trust me he does)!!!!!!!!Matt is outstanding as well. If brawner isn’t in ask for Matt he’ll do you right!!
What they dont tell you is when you need the warranty!! That they will let someone fix your car without talking to you about if its covered or not an expect you to pay 494 car payment plus the 241 parts an labor cost when i could have had it done 10× cheaper....theres no real warranty an they dont let you know there not paying before the work gets done so you get ripped off
I told Larry my credit score how much I had down$500-$750 like they advertised and everything about me being new to Columbus just started my job etc he said no problem we got you covered. Then he came back and said $2700 down and I need a co signer FALSE ADVERTISING don’t do a application with them even if they tell you they can put you in a car don’t fall for it SCAMS
My name is L.Nicole . Larry was my sales person at the Columbus,Ga location. The car that caught my eye to the location was not the car I ended up with. I really wanted an Altima and lo behold a few days later I received a call that an Altima was coming in from another .location Now Im in my Altima, thanks Larry.😊
I wouldnt recommend anyone doing business with them. I got a vehicle from this place and Ive been having trouble with it from day 2!!! Every time i call to complain or inquire about the warranty, the sales people tell me to call their warranty department, who never answer or return calls.😡😠😡😠
The sale persons at this location are very ghetto, they laughing and talking loud instead of helping me find a vehicle. Sales manager came out think her name was toya smelling like weed! Will never do business with this company nor send anyone. They have put a bad taste in my mouth for American Car Center!
When I first got my car a 2016 Ford focus the salesman was really nice and helpful I was told when signing my papers that the car comes with a warranty that lasted the whole time Im paying on my car and he was like it covers everything that makes the car run correctly and he also mentioned something about renter cars less than a week of having the car the oil change came on they paid for that with no problems a week after that the car kept cutting off on me took it to the shop it was the water pump they paid for that with no problem OK so now my car has been sitting in the shop for a month because the ECM Module needs to be replaced OK so the ppl at the shop they sent me to tells me it cost $1169 for them to fix this and they said its not covered in my warranty and Ill have to pay for it out my own pocket but the warranty department is offering me a loan that ill have to pay back to them to get it fix so I talk to the lady Denise hach today at the warranty department letting her know I came to agreement with the shop that I will order my own part and just pay them for labor that brings it down to $600 for them to put it in and program my key because they module I ordered is cheaper than the $800 they want me to buy from the ppl they use I also asked do they reimburse anything on renters because since my car been in the shop I have been renting a car and she tells me that they wont give me the loan if I order my own part and no they dont reimburse on renters so I asked her can I just return the car because thats to much money coming outta my pocket and she tells me yea but its gon be on your credit as a repo Im trynna figure out how its gon be a repo when I aint behind on my payments so Im just letting anyone who is thinking of getting a car with them to make sure what they are telling you while saling you the car is true because I was lied to about the warranty now I gotta pay all this money outta my pocket when if I would have known in the beginning I couldve went somewhere else that warranty really does cover everything
I would like to my salesman Brawner Baker and his manager Matt for helping me into my car which is a 2013 Chevy Cruz with 40,000 miles, if you need a car please go see them they do not give you the run around unlike other car lots I have been too, I would like to thank them from the bottom of my ❤
I would like to thank Andre and Jonathan at American car center in Columbus Georgia veterans parkway you guys rock I love the way that you treat people the way you make things happen if youre looking for a great car go to American car center veterans parkway Columbus Georgia again thank you guys I greatly appreciate you
AWESOME CUSTOMER SERVICE AT THIS LOCATION WITH SHAQ BLOUNT! HE LISTENED TO MY NEEDS AND GOT ME EXACTLY WHAT I WANTED AT A GREAT AND REASONABLE PRICE. ANYTIME YOU ARE IN THE COLUMBUS AREA LOOKING FOR A RELIABLE VEHICLE, THIS IS THE PLACE AND SHAQ IS DEFINITELY YOUR GUY.
Total reviews rating 3.9
115 Reviews for American Car Center 2023:
Review №1
2022-04-13Please save your sanity and money.. this has been the worse experience I have ever had. If theres any problems and there will be, you have to wait for someone to get back to you and it can take weeks.. the sales lady mislead the deal.. the warranty is garbage and no one can answer any questions... my daughter has been without a vehicle for almost 2 weeks and the people who are in charge of the warranty have no idea who does their work... if I wasnt trying to keep my credit good I would voluntary repo it... this company is horrible...
Review №2
2022-07-02🗣Yooo shout to that man Shamar best car salesman I done ran into bro gone make he do what he got to get u riding round good this summer y’all get down there and bro some love and snatch 1 of them nice cars off his hands
Review №3
2022-05-13Ever since we got the-car in November I been having problems from transmission to throttle system know catalytic converter and radiator with this vehicle my wife has been spending thousands of dollars to get this vehicle fixed it has been one problem after another they clean these cars up nice to sale them knowing it’s probably a problem with them and don’t say nothing I regret going to this car place biggest mistake ever I really wish I can give this car back
Review №4
2021-11-10I came to purchase a vehicle that I had already be approved for and was told to purchase insurance for the vehicle and then I could drive off in the vehicle. I was dropped off at the dealership and have had to wait for hours until the manager returns which caused me to be late for work. 4 hours after being told the manager would be there I am told the manager wasnt coming so now not only am I late for work, Im not able to purchase a vehicle due to the manager not being present. The car was way over-priced anyway. They ask for $2000 more than the brand new vehicles msrp and the car is 4 years old with 70,000 miles on it. Its a rip off that targets people in need of transportation and not able to buy a late model vehicle cash. I do not recommend purchasing from here.
Review №5
2021-09-13I’ve only had my car a year with only 56,000 miles on it. I took my car to a shop that American Financial said take it too. It went from sensors to timing chain to now needing a freaking engine. That guess what the warranty does not cover 3200 plus dollars. My car has been in the shop a month and a service liaison has not contacted me or the repair shop. I think I got sold a lemon. My car wasn’t making any noises or knocking. How the heck do I need a new engine. They don’t help with anything. I’m thinking about just letting them have it back. I don’t even want the car after it’s fixed because now I don’t trust it.
Review №6
2021-10-28They were extremely rude about trying to get me into a car. I had spoken to Jamel before I came and told him how much I wanted to put down and all, then when I got there they said I needed a Co-signer. I had one with me but I just got bad vibes from this company they try to rush a sell and their rates are ridiculous. I ended up going to Car-Mart in phenix city, and I was able to drive away with liability. I WOULD NOT RECOMMEND THIS PLACE. The manager Latoya or whatever, is the WORST. Would give 0 stars if i could. Btw you’ll never own a car through them either, they lease them to you without your knowing them at the end of your term you’re required to pay a large sum. #WorstCarBuyingExperience
Review №7
2019-08-02I had a great experience with Vanessa. Shes knowledgeable, patient, and helpful. Im so appreciative that she helped me get into my new car! The dealership was low-stress and there wasnt this pressure to buy that you feel in some places. I highly recommend this dealership and particularly Vanessa as your Salesperson. Happy shopping! 🙂
Review №8
2021-12-22Poor business, rude manager, and sales rep rush you during the walk through to pressure you on making a decision. I wouldn’t recommend anyone here at the Columbus, Ga location. They are over priced on their cars and doesn’t filled it up with gas , you have to leave as is.
Review №9
2021-04-30Gave me the whole run around first I was made enough and was qualified without a Co-signer. Then once I get there I need a Co-signer because I don’t make enough. Put the car in the wrong name AND state! Had to cancel my Georgia Insurance Because I couldn’t get a tag since they put it in Alabama. Great Car Selection But I Highly Don’t Recommend.
Review №10
2018-12-22Great buying experience! Answered all questions that I had, worked to get me a great price and a great car! I highly recommend anyone in the car buying market to check them out. Anyone is willing to help, but Brawner Baker was the person I was working with. And if you drop in and speak with him, I’m sure he won’t disappoint.