Americas Best Value Inn Acworth Kennesaw in Acworth
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Acworth, Cherokee County, Georgia, US
Was traveling on the road and did a call ahead to reserve a room for the night. The place was not visible from the interstate but Google got us there almost. Google Maps thought the place was across the street from where it really was but it was visible. Continental breakfast was pretty small but it was enough to get the day started without having to drive someplace else. The online Price Plus the quality of the motel made it a good deal. Nothin in the immediate area around the motel so get everything done before you go to the room. Everything was clean and tidy nothing negative to comment on.
This was the first worst place ever. I come in at 8 pm..tired after a long drive and the lady in the front tried to scam me by saying I needed to pay her extra money..then proceeded to keep changing the amount I apprently owed her. So I calmly ask for a refund and she doesn’t. So I leave because I didn’t feel safe at that point. Tried calling the hotel on my phone and seeing if I could get a refund that way. Nope. Instead I get verbally harassed on the phone and yelled at. This company is not professional at all.Edit: I finally got my refund after going through so many hoops with the hotel. Unfortunately, this hotel tried to charge my account again for the hotel stay I didn’t have. I would give this place zero stars if I could.
We stopped while traveling on the road- the room was clean and quiet. We overslept so no review of the breakfast but I have nothing bad to say about it. We enjoyed our short stay and slept well
Room was clean & neat & room had shamoo, soap, towels, microwave, blow dryer, fridge, full size ironing board & iron. The staff was friendly & the facility was over all easy to get to with convenient parking 2 rooms. I would stay there again.
We stayed in 3 different hotels this week. This one was the best by far. No way you can beat this place and the price is great!Nice folks. Extremely nice rooms... Very clean and quiet.Will come back thru here again and stay at this motel.
Hotel was clean and recently updated, but neighbors smoke frequently came through vent in bathroom. Next to nothing for Continental breakfast. Good option for adult for extended stay or quick overnight because convenient to interstate, but not the best for families with children.
Everyone was very nice, the rooms were very clean and it was a nice and quiet setting. They also allowed us to have our two large dogs with us. Good location because you are close enough to everything without being right in the big noisy city.
A typical put-as-little-money-into-as-possible hotel that charges exorbitant prices for a sub-par room in which one would think twice about sleeping; dirty, with bugs and several maintenance issues needing to be addressed. As for the so-called breakfast, dont even get me started. Service was non-existent. Even the picture on the out-dated television in the lobby wasnt configured correctly. Do yourself (and your wallet) a favor and find much better establishments one exit south at Highway 92.
Never had a stay because they wouldnt take my booking number or my conformation on my phone but it was already charged to my acct. ....but would not answer the phone when they were trying to confirm that it was already paid ....hey I cant help you dont speak good English learn it before you try to run a business here in America!!! Its fine to leave a customer out in the cold and not even try to fix the situation so went to red roof at same price and nicer people !!! WILL NEVER STAY THERE!!!
Rooms are decent for a night or two, but they had roaches in the room that I was staying in with my husband and three kids. Not sure if all their rooms are like that, but of you stay here, make sure you bring roach spray.
I live in Nashville and come down every other weekend to visit my daughter. I usually stay at a friends house, but they were out of town this weekend, so I got a room here. The manager went on and on about how great the rooms were, so I got one. Not a good experience at all. I could go on and on, but Ill just limit it to two issues. 1. The A/C barely worked. 2. When I got up to make coffee this morning there was old coffee still in the pot, and the old filter was still in. Gross!
Everything was alright in till we received a call, asking us about our card information.First of all he didnt even know who had rent the room.Second of all he was asking us more information. I told him that we were going to office to fix this problem.He told me if we went to the office they were going to charge us again.I told him because I dont trust anyone on the phone I was going to give him any information!!My husband went to the office and they didnt have a clue about the call.In few words dont give any of your information by phone. It can be a scam!!
I called the GLADE ROAD location to get an quote on a room for 2 adults 2 children, for 5 to 7 days. Im not sure how long the family will be in town. The clerk who answered the phone was very rude. He bluntly told me and I quote We dont allow those kind of people! and hung up on me. I am still puzzled and wondering what kind of people my family is to come visit for a week and just would like to rent a room to keep from inconviencing family?I do plan on driving to the location and asking the man in person what he meant. I will update when and if I find out more.
Do NOT stay here!! Let me start off by expressing my complete and utter frustration. I stayed one night. I needed to cancel the rest of my reservation (Fri through Tues). I spoke with the manager. He told me to cancel it online (you made it online...cancel it online). I tried to cancel it online. I couldnt. I called the 855 customer service. Terrance was helpful but he too couldnt cancel my reservation. I called the hotel back and explained that neither I nor customer service could cancel the reservation. At this point he became irate and started screaming at me No no no!!! You need to cancel it online!!! I again explained that since I stayed one night I cannot cancel the remaining days. I explained that I called customer service and they cannot cancel it either. Only he could cancel the remaining days. While I wad explaining this he kept screaming at me No no no!!! I cannot do it. I dont have the code number. Only can cancel online. Only online!!!! Here is number to call and he rapidly said the 888 number. I called and spoke with Carnice (?). She also said that she could not cancel the reservation. I have NEVER been treated the way the manager treated me. He continually screamed and yelled at me. He would not listen while I tried to explain the situation. It was horrible. In addition the air conditioning in the room did not work. It is Atlanta in the summer. We were sweating all night. It was cooler outside than it was in the room. It was ABSOLUTELY unacceptable for a grown man to scream at me while I was trying to explain what I was told. I never once raised my voice to him. Pick a different place to stay!!!
I stayed there during the labor day weekend (2014) because it was nearby the people I was visiting. It was okay but I will not revisit this place. The breakfast that they advertised was very plain. I cant even describe what it was: coffee, juice and old donuts. Basically, it is nothing fancy, just a place to sleep and shower
Would have gave it a 3 star but our a/c quit working. Front desk sent a guy to fix it, it worked somewhat when he was done. But could not get the room cooler than 70 deg. Alao he left a mess that me and my wife had to clean up.
Im relocting for work, and hoteling it until i find permanent/temp home, this place for is good for the price, clean rooms, lots of cable channels, wifi is decent, rooms are clean....i see all the other reviews as well.....take it for what its worth, what do you want a hug from the office saying hi glad your here? Easy location.....has couch as well
No cable TV 99% of the channels were Spanish and the bed was hard as a rock! It even advertise truck and RV parking that did not exist false advertisement. It is next to the interstate and the traffic came right through my pillow it was horrifying 🤐😤
The room was clean and pretty up to date. The bed felt exactly like you would expect a hotel bed to feel like and there was no breakfast.
The room was clean and neat, with a small kitchen area consisting of a small refrigerator, microwave, and sink. The towels felt like sandpaper, and the clerks attitude was almost as rough.
Its a wyndham now. Dont stay here.
Older lady working at night is not very pleasant. The non smoking rooms smell terribly of smoke. The pool isnt open, and the lady just overall is very shady. Buyer beware!
Worst service and very rude. Not only that but they stole my shoes out of my room. When i asked who cleaned it he blew up and said cameras didnt work. I will never do buisness with them and i hope anyone who sees this doesnt.
This hotel is trashy toilet not bolted to the floor shower doesnt work door to the outside cannot be secure towel rack not on wall lights dont work. Broke down cars in parking lot and the management staff is not competent enough to run this hotel
The room smelled like a can of pledge, the mattress was hard as rock. Shower pressure was very weak bad parking allowance.breakfast was a joke not good at all.
I used pricelines thing where you make the offer and they dont tell you the motel it turned out to be this one the inside of the motel room very nice but how the people up front got in the hospitality business is beyond me pricelines thing said they allow pets I knew they didnt but I already paid the website said they did lots of yelling and screaming and threatening of the police later they finally issued a refund 5 hours later that still hasnt hit my bank and over a week they are without a doubt the most rude people running a hotel motel ever except maybe the Deerfield guy
Rooms are clean and conveniently located near restaurants and retail shops. Overall good visit to a great little town. Highly recommend a trip to Glade rd. In Acworth. Home of the Gladeators
Crappy service . F. N. Dot heads kept on raising price on rooms. Stayed 3 nights, 3 different prices. Little higher each time.
It was clean and quiet
No very clean. The front people desk didnt know what to do with a late check in and just offer me to come back next day
Get away
Clean just needed a place to sleep. I choose it thinking that the free breakfast would save time in the morning, I was wrong the food is horrible just Cereal with low fat milk.
Very clean room and furniture, tv, microwave, mini-fridge & other items new and hed was comfortable.
Our pullout couch in the room either had blood on it or something I would please like a free night or a refund cause this wasnt the only time this happened to my family
The outside was a little iffy, but the rooms were surprisingly decent! Front staff didnt seem like they were in the mood to check us in though.
Not a good place to stay
Very clean rooms, staff is friendly, nice location next to I -75.
It was decent, they didnt answer the phone when we called. All the plugs in the room were broken.
Didnt even stay here. I called the front desk and a non english speaking man answered the phone, got frustrated that I couldnt understand and began swearing at me over the phone!!! Unbelieveable!
About average hotel nothing fancy very quiet clean place prices are average an friendly service
2,000$ dollars worth of climbing gear were stolen out of my husbands truck and the manager wouldnt let us see the video even with an officer with us
Staff here are rude nothong but a trap motel in cracworth,georgia dont waste yur money here unless you want bed bugs
This place is not recommended to anyone....the staff are very ridiculously rude....i stayed there for the weekend with my husband and children, I pulled out the sofa bed and I found a freaking needle in it, omg i thought my husband was gonna kill the managers....they did nothing to fix what had happened, would not give me my money back but instead gave me the number of the original owner and when I called nobody answered, I blew that phone up and left numerous messages.....people, when I say do go to this hotel, I mean it with everything I have
Worst hotel ever they dont tell u on the website when u book the room that there is a 100 dollar security depost they wait till u get there then they tell u.
Awful!!!!!! Awful! Customer Service! The sad thing is - I paid for my room through Travelocity and the Lady at the front desk gave me grief about my reservation saying I could not stay.
Room was ok but employees looked and acted like we were up to something. Made me uncomfortable.
No fridge. Expect to stay upstairs no matter how empty they are. Otherwise comfy stay.
Front desk is amazing and very friendly and rooms are very clean great hotel and great staff
Not so great. Rooms were not properly cleaned. Would not recommend.
Room was OK.hotel staff rude,not worth 80 bucks a night
Clean rooms, kind of stuff, springy beds. Good prices.
Who tf answers the phone asking what you want?? Sounding grouchy as if he just woke up from sleeping on the job.
Very friendly staff and clean, well kept rooms.
Nicely kept rooms and the staff if very helpful
It was okay. Kind of sketchy. Only went bc we couldnt find anything else last minute.
Great staff and very clean rooms
Decent place to stay. Easy off / on the interstate.
YUK. Disgusting Place. Its Dirty, And Theres Constant Drug Dealing And Prostitution On A Daily Basis.
Nice rooms, shady neighborhood. Unmentionable staff...
Nice clean room great price
Good rates,fairly clean and Friendly staff..
Great looking rooms right by the interstate!
Very affordable and room was very nice.
Room stank!!!! Like to have passed out when I first walked in.
Surprisingly cleaner, more updated and more pleasant than I thought!
Friendly and cleaned. Location was easy to get to.
Great stay,convenient location!!!
Great deal and rooms
Excellent room for the price
Great price.. Very clean.
Clean rooms and it was quiet.
Quiet and peaceful. Just the way I like it
Rooms clean and comfortable.
Just checked prices. Very reasonable
Bad bad bad. No way Id stay here again.
Nice place and it so so quiet
Acceptable nothing special
Good place., Quiet!
Its a place to sleep
The service was horniest descusting
Decent
It was a bed Yup it was a bed
1 happy customer
Good
Cheap.
Nice rooms
Good
Close and convenient
Clean rooms
Food
It was nice
Clean room
Visited a guest
Strange place
Comfortable and quiet place, excellent for rest
Total reviews rating 3.2
105 Reviews for Americas Best Value Inn Acworth Kennesaw 2023:
Review №1
2022-02-12I am a Gold member of Wyndham...I found out this is NOT a Wyndham property. I selected this place to get my points for a stay... didnt happen...If you are a Wyndham member and expect points...keep rolling down the Hwy. I choose my destinations based on Wyndham...the sign says Wyndham...but Wyndham said this is not an approved property. If you want to spend $80/ night...with no points from Wyndham...stay here. Im thoroughly disgusted with this property..the clerk actually took my Gold card and said he ran it through. Liar!
Review №2
2022-01-04Owners were rude. Rooms were clean just the owners were really rude. And dont lose your key or forget it in your room you have to pay to get another.
Review №3
2020-02-01I feel that if you are not looking for a clean bugfree room and customer service. This is the perfect motel for you. Bring your own towels shampoo and soap. The manager does not open the lobby for breakfast that is between 6am and 9am. I had a couple come the last day I was there to give my friends a late birthday present one of them was in a wheelchair. At the time of checkout the manager started yelling at is saying she is calling the police for having too many people in our room. If you can avoid this motel I would the only guests that dont mind it is the drug addicts.
Review №4
2018-04-30Nice rooms, quiet secluded location, yet still very near to stores and other local places. Price isnt too bad, either. The male desk clerk is nice and fair, while the female desk clerk is not. She was just rude and unprofessional, and changed the price and availability twice, and refused a room because she seen my mom smoking. She wouldnt rent us cheaper room, because they were all non smoking rooms and she knew my mom smoked, even after we promised to smoke outside, she forced us to pay more for a different room.
Review №5
2022-04-12Rooms were dirty and service was crappie to say the least
Review №6
2018-12-28Horrible experience! If I could give them a no-star review I would!! Staff was extremely rude! Made a big deal about getting us a few extra pillows and a blanket. Would not accept the price it showed online. The pictures online are also NOT accurate. This place is a dump. Nasty. And the complimentary breakfast consisted of two different kinds of cereal with only skim milk and a few rolls that came out of a box. Garbage. Would not recommend to anyone
Review №7
2019-03-04Great prices. Great staff.Breakfast is boring -- cereal and juices.Rooms are clean and well maintained.This hotel is a far reach better than its neighboring rival Red Roof Inn.Indian-owned and operated.Friendly and fair.Ill be back!
Review №8
2020-05-23Being an Employee(Night Auditor) at this location I have to Honestly say that we do have the friendly staff.90%of our guest are exceptional people.Yes as with any Motel/Hotel we do have our share of locals .But even they are pretty nice and quite.The Owners are Exceptional People to work for and are even Better with our guests.Do if you want to stay in a nice room for a night or two a week or even longer be sure you are Welcome to Stay as long as you like and we hope you give us a Good rating.Also Please understand that not only with the Pandemic we are all facing.But we are in process to flipping over to Baymount by Wyhdam so there maybe some remodeling going on .Hope to see you soon safe Travels
Review №9
2020-01-08The room was very dirty and yellow for the price of a much nicer hotel, the sink was broken and filled with old water, the room was non-smoking but still smelled of smoke and had burn holes in the blanket. Thats all just from a look around the room. Unless you need a hotel that allows 18 year olds to book dont come.
Review №10
2019-08-09The air conditioners barely works. The rooms was not the cleanest for the price(bring something to wipe down everything). If you stay I advise you to watch how much they actually charge your credit card. They charged my card 4 times and I only stayed 2 nights it was supposed to be $79 but they charged my card $100.25 3 times and $65 1 time.