Kerbside pickup
Yes
Atlanta Cycling - Roswell in Roswell
Categories
Location on the map
Roswell, Fulton County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 770-993-2626
Site: http://www.atlantacycling.com/
Site: http://www.atlantacycling.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–5PM
- Sunday:Closed
Atlanta Cycling - Roswell in other cities:
Comments (199)
Ive bought a bicycle 🚲 from two bike shops in the Alpharetta Roswell And Johns Creek district recently. Fresh Bikes and Atlanta Cycling-Roswell. I want to tell the American Public that after dealing with these Two Bike Shops that are literally less than a mile from each other going forward I will only be giving my business to one. And that Bike Shop that will continue to get My Business is Atlanta Cycling-Roswell. Their Service Department with the leadership skills and knowledge under Chris is the best in the business. While Ill be a Forever Customer of Atlanta Cycling- Roswell I will No Longer Be Doing Business with Fresh Bikes!
The salesperson was so helpful. The salesperson helped me with some suggestions…I went for a different option, and then ended up going back to get the bike the salesperson suggested. It was so helpful and the best purchase I’ve made in a long time. The service beyond that has been excellent. I’ve had my bike two years and love it more all the time.
Everyone I’ve dealt with here has been very friendly and helpful. There’s no big bike shop attitudes here. I’ve always been able to find what I need in store or have it ordered and shipped quickly. My only complaint is that I wish that I lived closer to the shop! Thanks
The folks at Atlanta Cycling are awesome! Their after-sales support is second to none! I would not buy a bike from anyone else.
They are highly knowledgeable and great customer services. All of my questions were answered and my bike is in great shape.
The service here is awesome, they can handle anything. This is very valuable to me because I know nothing about maintaining bicycles
Great service! Mike Purdo at the Roswell store has been providing us with good, knowledgable, friendly, etc., bike service and advice for 10-12 years. Sold us our first road bikes and made our early biking experience really fun with the weekly rides.
You are always buying excellent products and services at Atlanta Cycling. I purchased a Trek Emonda SL6 Pro and this bike was built for speed. If you like a fast bike this is a great choice.
Great bike shop. I bought a Trek Top Fuel and very happy with my purchase from Atlanta Cycling in Roswell. The staff was very knowledgeable and friendly. I would highly recommend this bike shop!
The team at Atlanta Cycling are always very helpful with anything we need bike related. I’ve purchased 7 bikes from the over the years and never had a bad experience. Anytime we’ve needed service the turnaround has been fast and work done well. I highly recommend them!
Wonderful store. Left with some pedals and tried on a pair of shoes. Helped me the entire time with both and the customer service could not have been better!
These guys do what they say needs to be done, on schedule and for the estimated price. No surprises, and their work is great.
I took by bike in at the end of the day to get new brakes and they said it could take up to 2 weeks and I was perfectly fine with the time frame. I received a call the next day and said my bike was ready. They did a great job with the install and if I need any more work done in the future I will be taking my bike here.
The Trek Bike is awesome. So nice to ride. We are a couple of higher age that got two E-bikes. They work very well when your older body does not work as well as when you were younger. The Trek bikes are very well built and solid. The Folks at Atlanta Cycling are so nice and helpful. I highly recommend going to them and checking things out and buying from them. Thank you very much Atlanta Cycling.
Had a great experience here. Knowledgeable staff and friendly. If you are in need of a new bike or need service check them out.
Great experience buying my road bike at this location. Tina was very helpful in finding the right bike for me. Highly recommend to others.
First of all, when I called the store they talked with me very friendly and helped me with informative details for my query. They have a pretty large collection of bikes and very friendly and gentle associates. I measured my required bike size using their automated machine. Even the sales person helped me with mounting my bike in the car. Overall, it was a great experience. I highly recommend this store.
Best bike shop ever! Bought a bike & had it put together @ REI. Very disappointed, no test drive to make sure it was operational & adjusted properly. Never again, Atlanta Cycling takes care of their customers & provides quality service!
It was absolutely one of the best shopping experiences Ive ever had. I drove a long way for pick up due to the Ansley location not having the bike I wanted in stock but Josh (who was also great) found the bike I wanted. The customer service from Atlanta Cycling was next level. Ian was GREAT!
I had an awesome bike purchasing experience with Atlanta Cycling. First of all I called the store to ask about inventory and the gentleman checked inventory at all their locations. He encouraged me to come into the store to be visually fitted for a bike as the size another store told me I needed may not be accurate and that the Roswell store had one bike in the next size up that I should try. They held the bike for the afternoon so that I could try it out. Not only did the XL size bike fit me properly, this was the last one in the Atlanta area (I called three different chains) and the next shipments from Trek are expected in 9 months. Richard W took care of me when I arrived at the store. I had not bought a new bike in 25 years and Im thrilled with my new bike and the awesome sales staff at Atlanta Cycling.
Those guys are amazing. They are friendly, professional, accommodating, and take the time to answer your questions. Having shop benefits for lifetime adjustments on your new bike is fantastic! No wonder why they are the top Trek shop in the nation. You can shop with confidence that you are getting the best and the most honest shopping experience.
These guys put a bike together for me that I had bought online. They were super knowledgeable and friendly. I knew my bike would be in good hands as soon as I spent 10 minutes with them. They got it assembled 3 days sooner than I had asked and it rides great. I would highly recommend this establishment!
Excellent bike shop with knowledgeable, friendly staff. From my first phone conversation to my visits to the store they make me feel like family. I took my Trek super commuter e-bike to them and needed a charger - they ordered the charger for me and had it in 3 days. They gladly offered to charge the battery for me since I had to wait a few days. The tech there also took me back in the shop and showed me the proper way to clean and lube the chain. Carol is super nice! I will definitely be coming back to this store.
Personalized advise, friendly atmosphere, passionate technicians, great quality job done !
Chris and James were very helpful (even though I got their names wrong, hopefully Im right this time). They had the bike I was looking for, and provided great detail on my questions. made me comfortable and helped me with some of the other nice to have/need to have tools etc. Great friendly store. Knowledgable staff. And the Bike is Amazing: Trek Fuel EX 8 XT. 1 trail ride done and was amazed. 2nd ride was a flat trail, 10 miles in about an hour. on par with my hard tail hybrid.
I’m so excited to finally have my bike. With Covid, finding the bike I wanted was nearly impossible. The wonderful staff at were wonderful.Ian helped me from the day I ordered my bike until the day it was delivered and I could pick it up.Ian helped me find the perfect helmet and accessories that I needed for my new bike.Absolutely wonderful experience!! I’m loving my bike and my friends love the fun accessories I have.
Outstanding customer service, been over backwards to find the bike my daughter wanted and set it aside for us to pick up later! Highly recommend
Great helpful staff who are willing and able to assist with questions.... even what might seem stupid questions!
I bought a Trek here for about $700 and ended up needing 2 spokes replaced after about 2 months. That wasnt the problem. The problem was that when I called to get the work done they essentially told it wasnt worth their time. To quote the guy I spoke with as best I can, he said If all you need is something like a spoke replacement youre going to have to find somewhere that isnt as busy as we are.What this guy didnt seem to realize, or at least not care about, was the fact that to me, the customer, it didnt matter if it was a $30 repair or a $300 repair. Either way I couldnt ride until it was fixed. But I quickly found out just how much they dont care about your repeat business that day.On a side note, I took my bike to Twisted Spokes in Johns Creek and they were happy to fit me into their schedule. I will definitely be getting all of my repairs done there from here on.
Especially during this pandemic, great customer service is extremely important. Richard & the staff at Atlanta Cycling made my purchase of a new bike very easy and enjoyable. Im very happy with choosing Atlanta Cycling as my new neighborhood bike shop. Ill be back soon!
Your people are amazing! They are genuinely interested in helping me in my cycling journey. Their questions and advice were above and beyond what I expected. Thanks to the team’s help, I have SO much more confidence in getting into maintaining my bike and even racing! Amos and Carol feel like friends. I’m so thankful for this team. I have a new go-to shop.
Service was wonderful! I felt safe leaving my bike and picking it up in the front. My bike got a new chain, wheels, tubes, handlebar tape & a tune-up. Id highly recommend them. Plus, they were so kind to take the nail out of my tire that I got 30 mins. after I picked it up. Amazing service!
All the folks at Atlanta Cycling’s Roswell location have been very helpful. I decided to buy a bike in October, researched a bit online, then went to the store. I had lots of questions and didn’t know which of 3 or 4 models I wanted. The salesman answered my questions, showed me the bikes and discussed the strengths of each one. We discussed my riding plans and we narrowed down to 2 that I then test rode. I still wanted to mull it over and cross check with some biking friends. The staff gave me NO PRESSURE to buy right away. I came back a few weeks later, test rode again, and made my purchase. I have been back twice since my initial purchase. I stopped in for a quick check before a camping trip I was taking my bike on ( they checked it for free and I didn’t have to wait)! Last week I went back and got a cushier seat and a phone mount. I have several months in which to decide whether the new saddle is the best one for me, if not I can return it with no problem. They installed the phone holder and saddle, and even offered to load the bike on my rack for me. These folks truly know how to treat their customers well and will keep me as a customer as long as I live in GA!
Helpful staff, very knowledgeable about the different specs on bikes models. Helped us choose one that worked for us! Also surprisingly good selection of bikes, since most places have limited stock right now.
Excellent setup on my Trek Rail 7. Found in stock at Ansley location, brought to Roswell to assemble and deliver closer to me. Great communication on updates to Bosch software. Customer for many years to come! Michael rides a lot and brings that honest experience to his customers!
Best experience ever! Staff were very professional and pleasant to work with. I was shopping for a womans bike for my 12 year-old daughter and Atlanta Cycling had a perfect one with good price. Staff (Mallory) took time to explain me about differences between models and sizes, how to measure to find a right one for my daughter, had my daughter to test ride it although it was close to their closing time on Sunday. I strongly recommend this shop.
Pros:(1) Excellent customer service on the phone and in person.(2) Staff treats everyone equally..... experienced cyclists buying high-end bikes and newbies purchasing their first bike ALL get ample customer attention.(3) Acknowledged immediately upon entrance.(4) Loads bike for you into the your vehicle.Cons:(1) Inventory was low for a couple of basic items (large Bontrager helmet and kickstand) BUT I will take zero stars off for this because restricted inventory has been the norm for many cycle shops during this recent Covid quarantine period. Plus, Richard found those items for me at a different location.
Always greeted by name and bike is always top-notch when I get it back. Never had a bad experience or even anything that felt off. Great shop.Tried Free-Flite, Fresh, Roswell Bikes- not a smile in the place. No one is forcing them to work there, but they act like everything is a chore and theyve done it a million times. Zero enthusiasm.Kudos to the service team at Atlanta Cycling for taking the time to hear what I want, instead of lecturing me on what they think I need.
I brought Trek Dual Sport 1, DP3 and Marlin 7 from this store. Michael helped me to get the bikes for me and my family.My family enjoying our trek bikes. I must say this store is really clean and fill with bikes that we needed.I will comeback here to buy one more bike for my mom.
I like the fact that someone greeted me right at the door showed me exactly where I could find the cork tape and ask me some intelligent, probing questions that would possibly lead to future sales
Just want to say thanks again to the team at Atlanta Cycling – Roswell for all their help on BRAG this year! Their bike rental service is great! If you have anyone coming in from out of town for a cycling event, they have you covered! The rental bike was like-new condition, worked flawlessly and they had any needed accessories in stock and ready to go.Back in the 90s, I was fortunate to work for both the current and previous owners. Theyre great people, and serious cyclists. Its awesome to see their passion and support for the cycling community in Atlanta is still so strong!THANKS!!!
Someone was there to help answer questions and choose the right bike as soon as I walked in. Quick and attentive service, everyone was pleasant and professional.
I like how I was led through the process of purchasing a bike. My needs were taken into account as well as addition accessories I felt were necessary. It may be pricy, but I knew I could afford it and I can get free service on the bike if anything were to happen to it. Personally, it was a worthwhile investment.
The staff was extremely knowledgeable, patient, friendly, and answered my many questions. I bought a bike and am very happy with my purchase!
This is the closest bicycle shop to me. Total spend here for me is only about $500 in parts and services over the 4 years I have lived close by. Unfortunately a few months ago I tried to schedule some regular service on my bicycle a month out. They told me over the phone they would not schedule time with me unless my bicycle was purchased from them. Although there was a large demand for bicycles due to COVID, I did not understand why I could not schedule maintenance on my bicycle a month or month and a half out. I found another shop and will take my business there going forward and can no longer recommend this shop to my neighbors.
The staff at Atlanta Cycling went the extra mile to make my first “fancy bike” purchase as smooth as possible. They offered tips, explained details of the bike, and even made sure it was secure to travel the 4.5 hours back home. I was crazy intimidated to step into a bike shop because I clearly don’t even look like I know what I’m doing, but I felt like one of the gang as soon as I stepped foot in the door. Cheers!
We went here to look at getting back on bikes. We havent made a purchase yet, but probably will. The staff was very friendly and helpful. They knew the Trek product like (their primary line) inside and out. They also showed great respect and understood we were pre-shopping, so they did not try to pressure us into a purchase. They even recommended waiting a month until the new models were out. Very nice!
Very knowledgeable staff and anything you need for cycling, they have! Full service shop! Upbeat staff. Richard was so friendly and made sure I was comfortable with my new bike before I walked out the door! He went over all aspects since this was my 1st bike purchase in many years. He also showed me how to take off the wheel and we went over how to change the tires. Concerned for my safety, he made sure I was choosing the right helmet for the correct fit as well as an air pump and accessories for my new Trek Verve 2 Disc bike. I walked away ready to hit the trails! Thank you Atlanta Cycling!V Henson, Marietta, GA
Being new to cycling the treatment I received from other places was just disappointing; not with these guys.Best Customer Service I had from a bike shop, ever. I purchased my new bike at Atlanta Cycling (Roswell) and couldnt be happier. Besides the bike being great the Attention to the customer in this shop is outstanding. Amos did my bike fit and made sure to spend his time to know me and my goals and how these would affect the fit.
The staff was very friendly, patient and knowledgeable. That made it easy to purchase my daughters first mountain bike.
I recently purchased a new Trek Roscoe 8 at Atlanta Cycling and am very happy with it! My wife tried it and liked riding so much that we went back and purchased a bike for her as well. The staff was extremely friendly and helpful. Also, both bikes came in well before they were scheduled to and the staff immediately got them set up and delivered to us. Overall, we have been very pleased with Atlanta Cycling!
Mike P was our representative - from the time he opened the door until we purchased 4 bicycles - he was knowledgable, professional, patient and extremely helpful.We couldnt get all four bikes on our rack, he was kind enough to drop off 2 of our bikes at our residence. World-class service, highly competitive pricing and great support throughout the purchase.I will most definitely recommend your shop to my families and friends.
We bought a bike here for my daughter and had a very pleasant experience. They helped us get her into the right size and find a bike that she loved and would lasts for years to come. I would definitely look here if you are interested in buying any type of bike. The store was clean and very well stocked and organized.
I visited Atlanta Cycling while businesses were having to take stringent precautions for COVID-19. The guys met me and other customers outside the store, bringing out the equipment we were interested in so we could look at it in a safe environment. I told them I wanted an entry-level mountain bike. I really appreciate that they showed me the bike I was looking for and didnt waste my time trying to upsell me. Im glad I shopped at Atlanta Cycling, and I walked away with the perfect bike for me. They also offer a 30-day test-ride period and lifetime free adjustments.
The service was spectacular. Patient and helpful in choosing the right bike, making sure it was set up properly, and working with me to make sure I was comfortable. An excellent experience that makes me a loyal customer for life.
I bought a bike from these folks more than 15 years years ago, and the support for tune ups has always been great and no charge. I paid them to rebuild the bike a couple of years ago and then didnt get to ride it much last year. Theyd put a new sprocket cassette on it replaced the chain, the control cables, and a wheel and tire. When I started using it this spring, it was hunting/skipping gears, so I just dropped it off before closing on Friday night a couple of weekends ago, and it was fixed and test ridden first thing, the next morning, no charge. Works perfectly again! Great customer support
I purchased a Trek hybrid FX7.2 in Roswell, GA a few years ago. Love it! And recently purchased an FX 2 for my son. I love the great service at AC. The staff is kind, cheerful, very knowledgeable and it’s great lifetime adjustments come with each purchase.
Ive had both my road and hybrid bikes serviced this year by Atlanta Cycling and have been impressed with the results. Quality work at a fair price. I will use their services again!
Since my first purchase in 1986, Atlanta Cycling (formerly Cycleworks) has consistently provided timely and honest service. They have always taken the time to educate me on bike technology so I can make an informed buying decision, without pressuring me to purchase or trying to up-sell me. They truly want to help find the right bike for you, not simply make a sale. I highly recommend them.
It was past time to replace an old Trek bike I was given about 20yrs ago. The staff at Atlanta Cycling were very thorough at showing me the different offerings and not trying to oversell me with something I didnt need. I love the new bike!
The staff helped me set up a bike that i didn’t purchase from them, but was still happy to help. They are helpful for beginners and season pros alike and their prices are competitive. I willabsolutely return for any and all of my cycling needs.
Great shop! After visiting several stores Atlanta Cycling shined the brightest. Being a new cyclist Richard was extremely helpful in teaching me the basics and pros and cons of the different styles of cycles. He allowed me to test ride all the cycles that I wanted to always being patient and never pushy!5 Stars for Atlanta Cycling!Roger W.
I rarely write reviews but I have purchased 3 bikes and many accessories from them over the past few years. Always a pleasant experience and reccomend them highly. They know their stuff and helped me greatly getting started into cycling.
Very good service on the phone and at the Roswell location. They were the only bike shop in Atlanta that had the bike I was looking for in stock. Bike was ridden, purchased, and set up very quickly thanks to their staff. Thanks!
The team at Atlanta Cycling are so nice and helpful. My son has a bike that we actually bought somewhere else before we knew of Atlanta Cycling, and hes constantly breaking it, so I have to take it to Atlanta Cycling to fix. They dont make fun of my sons cheap bike and always fix it quickly and at a great price, and usually go ahead and tighten everything else up for me. I really appreciate everyone there.
What I liked about your products and services: Your willingness to work with an out of towner needing to keep up an exercise regimen. Your knowledge of the Atlanta area for the best and most interesting trails to ride. I had no idea being fitted to a bike was important or even possible. The level of expertise was impressive. The rental bike was lighter than the one I customarily use and a surprisingly smooth and fast ride. And not least your excellent customer service. Kindness and a smile can never be overrated.
The Atlanta Cycling team is second to none: outstanding customer service, outstanding professionalism and knowledge, outstanding attention to customer needs. But what stands out most is that the team members (Carol, the two Chrises) are super positive persons who exude positivity and enthusiasm for the sport of cycling and interact with me with genuine care and concern for me as a person and not just as a customer. This kind of attitude can only come from the top down, I surmise, and it makes for a highly sustainable customer relationship. I wont go looking to save a few bucks online or bother with another shop because its more conveniently located for me; Ill take my business of 7 cyclists in my family to Atlanta Cycling for years to come.
A wonderful bike shop, made even more wonderful by the fact that its not too far from my house. The interactions that my family has had via phone, e-mail, and in-store at this location have all been top notch. Extremely helpful staff and wide variety of products for all of your cycling needs!
Great customer service from Richard. Very knowledgeable and thorough.My new bike should arrive today !
Everyone at Atlanta Cycling is awesome . They treat you and your bike like family. They really want you to get the bike that’s right for you and will take the time to answer all your questions honestly and throughly.
My girlfriend and I recently decided to get into cycling. We went to Atlanta Atlanta cycling and could not be happier that we did. Great service and they were incredibly helpful with helping us find a bike that would be best for us without trying to upsell us to a bike we dont need. We are loving the bikes and when/if we upgrade Im sure Atlanta cycling is where we will go.
Thank you Atlanta Cycling - Roswell. As rough as my kids are, I am glad I purchased my kids bikes here. They repaired the bike at no charge. Service, knowledge, efficiency - thanks again.
My product, trek FX 3, was available right there in the store - as well as all the accessories I needed. I was able to test drive the bike, get it set up, get my accessories and get on the road right away. I basically went from the Internet to the store and onto the road in a span of a couple hours! Chris and his sales team were inviting and very helpful. Plus, I get a lifetime of set up and some tweaks to my new bike for free. I would recommend the shop to anyone looking for a bike.
This is a great business! Amos and Aaron helped us with a TREK bike for my daughter. They honored commitments from the previous owner and treated us very well. You don’t find integrity like that just anywhere. Plus TREK bikes make cycling easy and fun for kids.
Amazing service and staff. Great place to visit. Visit often, buy from them whenever you can. Service is on point and top notch. Cameron and Chris are terrific, detail oriented mechanics which do not stop until your ride is running correctly. A+ all the way around. Tuesday night ride is for all levels and they look out for beginners and advanced riders a like.
Your entire staff was amazingly friendly and helpful. Ian did a fantastic job at fitting my son for his bike and he is riding it every second possible. I will be back when it is time for my wife and I to get bikes as well!
Great prices and excellent service. Always enjoy the help when I have questions or when I bring the bikes in for service for the lifetime checkups and maintenance included. Thank you.
I recently had my Trek in for a tune up at Atlanta Cyclings Roswell location. Theyre always friendly, have great products and accessories, and do a great job.
Absolutely love this place. Staff is very helpful and accommodating. Rented three bikes from here for the Lanier tri and they worked with me on pickup and drop off. Loved the customer service. Only constructive criticism I could have would be a tutorial on changing gears while I was testing out the bike. Then again, I told them I knew how to ride so that is likely my fault. Highly recommend the place.
The service was exceptional. We were buying a bike for our grandson and had a lot o questions. The sales person was very knowledgeable and helpful. Our grandson was thrilled with his birthday present.
A fantastic experience! It is such a pleasure to deal with knowledgeable, courteous people. The bike buying process started with a very detailed discussion about my riding needs and ended with the perfect fit!!
The store has bike for every rider (beginner to advance).The store has good test road in the back without any automobile traffic. Mike was very helpful in explaining the bike, the fit and riding comfort.
The knowledgeable and friendly staff is fantastic. Ive purchased bikes from them and also brought in other bikes for repairs and had good experiences every time.
Very helpful techs, some a bit more knowledgeable than others but none will rip you off! Customer happiness is important with this crew. Sales people are honest and low pressure, too. Cant ask for more from a bike shop.
Very knowledgable and friendly employees. Great bikes - money cant buy you happiness but it will buy you an Emonda SLR. The maintenance shop is excellent with reasonable prices. This is a great bike shop.
Super Guys and a great repair experience at Atlanta Cycling. The team listened to my needs and clarified the timing and urgency with me. They are a partner and I will certainly be back. Great job!
Amazing service long after I bought my bike, buy from these guys, you will be glad you did.
Welcoming and friendly staff which supports any kind of 2 wheel ride, even ebikes. Full service shop available, but I like to do my own maintenance. The mechanic gave me some great tips on how to replace my disc brake pads and also had my pads in stock.
First serious bike Ive ever purchased. Being 68, I figured Id better get help with my selection. The folks at Atlanta Cycling - Roswell were awesome and really knew their stuff. Ive only given the bike a test run so far but it feels like a great fit.
Im not much of a bike technician -- I mainly just know how to ride it. Thats why I bought it at Atlanta Cycling - Roswell. Theyre extremely dependable, honest, and they do great work. I would highly recommend them.
I went in for some last minute Christmas shopping for our 7 year old.He has a hand- me -down bike with training wheels that has left him lacking confidence in its sturdiness. We met with Zac, who was friendly and helpful to find a bike perfect for my sons size. He let our son take it for a spin around the shop a few times. Our son loved the bike and was comfortable on it immediately. I love that they offer life time maintenance on the bike. This is a great shop for novices and experts alike!
Ive had my road bike for a few years and never really enjoyed riding it because it was uncomfortable, caused shoulder and neck pain. I took it to Amos at Atlanta Cycling Roswell for a fitting and he made a couple of adjustments and WOW, what a difference. I had been fitted before, but Amos is a true Master Fitter, someone who understands how a body is supposed to fit on a bike. Everyone at the store is so nice, professional and helpful...I highly recommend them!
We were helped today by Chris. He was very knowledgeable regarding the best hybrid bikes for women. Had great suggestions for which bike would be best to help me get back into the swing of riding.He also informed of a of great trail close by and a park that we can visit as a family on weekends.Very nice store and had lots of variety. Also offers bike repair.
Chris in the service shop provides excellent customer service. He made recommendations, Kept me informed of the progress, gave some tips, and did research to help me locate a part that he was not able to get.
Great staff! Very helpful with new bike purchases and bicycle service!
Okay, let me start by saying that this was our 2nd bike shop we went to today. Personally, I will never go back to this one. More than anyone I know we are in the midst of a pandemic, since I work on the frontlines as a healthcare worker. I say I will not go back even after the pandemic has ended, due to how the sales people made me feel. They are taking things to the extreme in my opinion. By that I mean that you cant go into store to look around. I purchased a helmet and they wouldnt let my son try it on before we even purchased it. He needs a bigger helmet and we were exalted from looking for one. They just brought it outside and allowed us to look at it we couldnt touch the box it was in. Really absolutely ludicrous...I am giving 1 star because I cant give zero stars.
I come hear quite often to get my bike tuned up, purchase bike stuff, etc. I live pretty close. The staff is always very friendly, knowledgeable and does a great job. I highly recommend them.
Your products are great, but it is the customer service that keeps me coming back. I am always treated immediately and with sincerity. My recent experience with Amos was no exception. He took interest in me and what I was training for. As always, what a great store with wonderful staff !
This shop is amazing. Hands down the best service. My son and I ride together and we bought him a bike here over the holidays. They have gone the extra mile at each step. This is the bike shop you’ve been hoping for.
UPDATE ADDEDA new update and explanation will be added shortly. I originally gave them 1 star. Since then, the owner has stepped in to correct the situation. He has gone above and beyond what was expected to make things right. My bike rides like a new bike and looks almost like a new bike. I am now very pleased with how things worked out.Several years ago I purchased a great bike for a great price from the Ansley store. Initially, their customer service was great. Recently, because it is closer to my house, I took that bike to the Roswell store. I told them what needed to be done and what upgrades I was interested in. I was in a hurry and didn’t realize they never gave me an estimated price until later. Every other day for a week the store called me and nickel and dimed me for more money. I have been riding for 20 years and never been made to feel so frustrated and irritated by another bike shop. Is their customer service not what it once was or just not the same as the Ansley store?UPDATE!It only gets worse. After 2 1/2 weeks I got tired of dealing with the Roswell store and picked up my bike. After all, a major car repair takes less time. They charged me over $250 and my bike is still not fixed. It still has the same problem I asked them to fix when I dropped my bike off. They said they are still waiting on a part. When I spoke with them by phone on the 11th, they told me that they would order that part and my bike should be ready on the 16th. Later, I spoke with them by phone on the 17th. I was told the part has not come in. However, they said it should now arrive on the 18th and they would have my bike ready then. On the 22nd I called them to ask if my bike was ready. I was told the part still had not come in. Then, the shop changed its story. They said the part was not even ordered until the 19th, 3 days after they initially told me the part would arrive. To make sure I was correct, I have verified these dates with my call log and the messages they left on my phone . I CAN ONLY CONCLUDE THAT THIS STORE HAS BEEN COMPLETELY DISHONEST. If they are being dishonest with me, they are being dishonest with everyone else. How can you trust anything they say?
Atlanta Cycling Roswell has provided outstanding, fairly priced repairs on my aging Jamis Satellite road bike over the years as well as very helpful advice. Thanks team Atlanta Cycling Roswell. I appreciate you all.
Absolutely amazing customer service. Went there to get something done for my bike - it turned out it was under warranty still with REI - notwithstanding that they were super gracious to help me load my bike back in my car and watch my daughter while I went to get the car. I will absolutely do my next bike shopping with them.
I stopped by to ask repair questions. Sign says wait outside but I could see the store was empty. Totally empty except 3 employees. One guy said wait there, so I stayed on the welcome mat. Next guy said please wait outside. I left. Theres no real reason to enforce covid rules if the store is empty and its 90 degrees outside. I get its a pandemic but customer service is still important. BTW i had a full face shield on and had no intention of walking further than the welcome mat.
Friendly, great and helpful service. They had the new bike in no time - and in advance!
Great shop and amazing staff! Forgot my wallet for a simple break fix and they didnt let me worry about it. 5 minutes later Im back riding around.
Jim recommended a flared handle bar grip that the ball of my hand rest on and it worked TERRIFIC!! Well worth the $10 extra, makes riding so much more comfortable/ Goo prices and great service! Scott
Brought my Trek Allant in for its 6 month service and firmware upgrades. This shop and its employees go above and beyond. Highly recommend for both purchase and service.
Bought a bike for my daughter to race. Tina was very helpful and I will return for other bikes. Thank you!
Atlanta Cycling is able an answer any and all questions. They do not intend on putting on the most expensive bikes they have. They want what is best for you, your needs and your wants. I highly recommend Atlanta Cycling to anyone of all skill levels.
Super impressed with the courtesy and willingness to help a potential customer. Amos took a call from me over the phone at closing time one night but still took the time to connect me with another Atlanta Cycling location to get me with someone he thought could assist more on what I was looking for. Super people, super place !!!
Purchased a Trek bike for myself here. Ive been very pleased with the bike. Furthermore, their service department is just great. Very helpful & friendly and not out to break your bank.
One of the best shopping experiences ever. Everyone is kind and very knowledgeable about bikes and the equipment needed to ride safely. There was no pressure at all just awesome customer engagement.
What great staff! Came in looking for a longer skewer so I could attach my kid trailer. Pulled out the spare parts bin and found one to fit. No charge. Where does that happen anymore these days? This will be my bike shop moving forward. Thank you.
Very responsive, especially given the current situation. Met me at the door, listened to the service needs I had and gave me a clear honest quote. Kept me apprised of the status and delivered my bike on time.
5 stars! I chose to visit this bike shop first specifically because of the solid 5 star rating. I was not disappointed. I bought a bike for my girlfriend on her birthday. The staff was knowledgeable and helpful. Great experience!
Atlanta Cycling sales consultant Richard is awesome ! He did not stop looking for the bike that fit my needs until he found it . 100% satisfaction on sales & support
Excellent customer service. My first time purchasing a bike from a bike shop. The staff was very helpful.
Great customer service whether youre just stopping by to get energy products for ride or in market for a new bike! Ive been going there for number of years when they were CycleWorks and will continue going there.
Everyone was so helpful finding my new bike, and so patient as I adjusted to my Trek Edmonds SL6. AC also sponsors Sorella! I will be a frequent and loyal customer.
The mechanic Chris has been awesome helping me keep my old trek hifi rolling. I highly recommend this as your local bike shop if you are looking for one.
I was helped by Richard, who was really enthusiastic, friendly, and knowledgeable. I was looking for a bike for commuting and he was able to find me the perfect bike and all the accessories Id need, and I was out of the door with my new bike in less than an hour.
Atlanta Cycling continues to take great care of my Cervelo P2 for any maintenance needs! Great service after the sale is always appreciated!!
Dave is very helpful. He explained the various models and features. They have inventory available and various sizes in trail bikes.
Professional and friendly staff. I was very impressed with their enthusiasm to fix the mounting brackets for my head and tail lights on my helmet. I will go back when I need service again or to rent a bike.
Love new Bontrager Biking shorts, good price and great service on bike by Chris, super friendly and knowledgeable...come visit these guys if you haven’t stopped by recently. Step up from Cycleworks service.
I won’t go anywhere else. Every question cheerfully answered and I love test riding to help with purchase decision. We’ve bought three bikes here. Great selection and competitive pricing.
Staff immediately asked if we needed help, directed us to the items we asked for and provided good recommendations, and not the most expensive item, but the item they recommended at the best price point. Very friendly staff, cool looking shop.
Knowledgeable, listened to me, had an area for my child to test ride the bike where the salesman saw his skill level, and offered to drop the bike off at my house if I was unable to fit it in my car. Amazing service, and will buy there again.
Terrific bike shop! Great customer service both before and after the sale!
The place to go to for any biking need.My 4th bike from them for me and my family, wont go anywhere else.
Very courteous and polite staff. Very knowledgeable too.Very friendly customer service and they fixed it under the price they had initially quoted. Chris explained the whole process to me and gave me multiple options. Would recommend this place to anyone.
Very friendly staff and excellent service. I have purchased all 3 bikes of mine at Atlanta Cycling and very pleased.
Very friendly, attentive, good knowledge base and the 30 guarantee/return/refund (not replace) policy on new bike purchases is really a plus.
Friendly and knowledgeable staff when shopping for products paired with expert service to keep my bike on the trails makes Atlanta Cycling my go to local bike shop!
The very best service ever!! Chris and Carol truly care about their customers, taking the time to find the perfect bike for my limited experience, thank you both😊👍Jeri
Excellent customer service. Really good about dialing your bike in. You can tell the folks there enjoy what they do. Strongly recommend.
I ride from the store frequently, last week my chain broke just starting out, they quickly fixed it and I was able to catch the other riders without being sidelined. Service more than I expected 🚴🏽♀️😁
Richard was very helpful when I was choosing a bike - I told him what I was looking for and my price point, and he made the process very easy. Even switched the brake settings for free - thanks!
Great customer service from start to finish (from ordering a bike for my son to picking it up). They are awesome!
Super helpful and friendly to a new cyclist. They have my business from now on. Chris @ the repair desk is especially awesome. 5*
I love my Birthday bike that we picked out last weekend! Chris did an excellent job of helping me find the perfect recreational bike that fits me to a T!
Great service and great products. We have purchased five bikes from this location and are about to purchase the sixth. Great job Mallory and team!
It’s an amazing experience to be in the store every time. Team is very helpful and service department is amazing.
Mallory, Cameron & Todd helped to select the appropriate bike. They provided outstaing customer service throughout the entire process. Great people, great service! Thank you guys.
Very courteous and knowledge staff. It was a wonderful experience walking out with a fully loaded Trek Checkpoint AL 4 bike :-)
Knowledgeable staff and helpful as well. One of three branch locations in the area and I have had experience with the in town location as well. I think you can trust their recommendations.
Friendly and helpful. Did a great job of explaining the benefits of one bike vs another for my particular purpose. Has a very good selection to choose from.
This is our family’s go-to bike shop. Expect fantastic service, fair pricing, and great attitudes. Hands down best around.
ATL Cycling was friendly, responsive, and took care of my repair very quickly. I will always go there if I get a chance and Im in Roswell.Thanks!Michael Griffin
Like everyone else I got my bike out early! Even though they are swamped they are doing everything they can to get us all riding! Love their attitude!!!
My favorite bike store!
Atlanta Cycling was great when i bought my riding glasses there and they were so kind as to even show me how to swap out the lenses since they can be a tad difficult.
Great selection and availability of bikes despite the current very high levels of demand. it is clear that service is also a priority here.
Richard provided amazing, individualized service for my wife and I. He spent hours with us helping to make the proper selections and be sure we were ready for the road. Thanks Richard!
Great customer service. Richard spent a lot of time with me answering my questions and getting me set-up and riding quickly.
Very knowledgeable and friendly staff.
Very helpful in advising me on the best way to take my wheel on and off and to install a bell on the handlebars. Thank you for your service!
Everyone I spoke to was helpful, knowledgeable, and friendly, which made me feel confident in my purchase and any assistance I might need in the future.
Amazing people that were able to help me pick the bike I wanted in a time manner and never felt pushed... instead they made sure I got what I really wanted .. thank u so much
Great experience on purchase of new Trek. Gary was very helpful, found what I wanted and finished off with fitting.
Professional staff. Tuned up the whole familys bikes promptly, which was extremely appreciated during this COVID-19 pandemic.
Great local bike store (LBS). Staff is always friendly and helpful.
The team at Atlanta Cycling has gone above and beyond to deliver excellent service with every interaction I’ve had!
I love Atlanta Cycling. The staff is very friendly and helpful. This is definitely a shop worth visiting
Always excellent customer service for either buying a bike or having an older bike repaired. I wont go anywhere else!
Great service. They have the parts that I need. Love my Trek mountain bike!
Richard was very knowledgeable and helpful. I previously had a Trek and decided for another. This was the store in Roswell on Holcomb Bridge Road.George Bancroft
Really good guys, and a really good shop. Great place to buy a Trek bicycle, and a great place to get any bike serviced.
Friendly, flexible and knowledgeable - recommended highly for those looking to get into bicycling either the first time or again after a hiatus.
Cameron answered all of my questions. Everyone was friendly and helpful. The process was straightforward and easy.
Great service and excellent prices. The only place I will take our familys bicycles for service. Thank you!!! A++++++++
Extremely knowledgeable and friendly. No pressure sales. I have used them multiple times for sales and service. I dont go anywhere else.
I like the stable workforce. I get to know and trust the staff. They are very helpful. I also love The organized rides.
Very friendly and helpful. Were very happy with our bikes.
Love this place. Everyone is super helpful and friendly. Highly recommend for all your cycling needs.
Staff here were super helpful in helping me find the perfect bike for me!
So glad I bought my bike through Atlanta cycling. Excellent service!
These guys are rock stars! Great service and the best bikes on the market.
Cycling jersey is great! Mallory welcomed me in with a smile and helpful attitude and I will definitely be back!
Friendly and knowledgeable staff and good mechanics. My favorite bike shop!
Great biking shop - efficient and customer friendly. Highly recommend!
It Is so easy to shop on this store,the team there are super friendlies all ways run to help,also no pushing.
I appreciated their customer service, and their abundance of selection.
Outstanding customer service! Chris was very knowledgeable and answer all my biking questions!
Great! Love the Team and Support and omg the Knowledge and Education is so great! This is why I chose this store and location because the customer service had me from day one when I was looking. Thank You Thank You Thank You Thank You
Great service! Will make this my bike service home
Great experience with a friendly knowledgeable staff. I’ll be a lifelong customer
Friendly, knowledgeable and helpful staff, great products and service, always a pleasure doing business here. Amos Harvey rocks!
Went in for a road helmet. I found exactly what I needed very quickly. The service was prompt and friendly.
Total reviews rating 5
199 Reviews for Atlanta Cycling - Roswell 2023:
Review №1
2022-07-12After visiting two other stores in our area I finally found a bike store that gets it. My sales person asked what I wanted to accomplish with my riding, where would I ride, how often... he actually worked to make sure I got into the right bike, not selling me something I didnt need. It was a great experience all around.
Review №2
2022-05-16My experience at Atlanta Cycling was great. Tina was my salesperson and she was wonderful. She followed through on everything she said she would do, and She was patient and knowledgeable.Amos came in and assured me, and demonstrated Treks’ great customer service, during my moments of insanity.I love my bike!
Review №3
2022-06-10I walked into Atlanta Cycling not knowing much about what kind of bike I needed. I was greeted warmly and Tina asked how she could help me. I explained I was looking for a bike that ‘fit’ me perfectly which she did. She listened intently and gave me several options to choose from. I selected a Trek Verve 2 Hybrid bike. Boy, what a comfortable bike! Tina helped me learn the gear shifting, how to adjust the seat height, handlebars, how to remove the seat if needed, fixed me up with a handy tool bag that attaches just under the seat, fitted me with gloves…she got me all ready with everything I needed! I was ready to ride!! I love the bike I got thanks to Tina! She is so very helpful and knowledgable! I would recommend Atlanta Cycling to EVERYONE who is looking for a great first bike or upgrading the one they have. They even offer basic maintenance for free for lifetime of the bike! Ask for Tina when you get there and you’ll be riding in no time!
Review №4
2022-06-09I was looking for a specific brand of cycling bibs, which I couldn’t find at 3 other cycling supply stores. I’d called ahead of time to save me an unnecessary trip. But Richard saved the day by not only giving me the good news that Atlanta Cycling did indeed have it but also in the right size. When we arrived at the store we were further impressed by the service given to us by Richard and the friendliness of the staff. We also ended up buying cycle tires not found elsewhere.Thanks Atlanta Cycling for your well stocked store and an exceptional level of service❣️
Review №5
2022-03-16The whole team there very friendly and very professional. They take the time to talk with you and make sure that everything is good to go for both you and your bike and even offer a lifetime of great warranties and bike maintenance after you leave the door . They are into bike safety and comfort . The bike I bought is the best bike I had in years and you can see the quality and the excellent skill that goes into putting these bikes together . Truly amazing bike . Truly amazing people and customer service. So happy bought my bike here . Highly recommend Atlanta Cycling Roswell to all .
Review №6
2022-05-14I called ahead of visiting and spoke with Tina. I explained my situation and what I was looking for and she listened and understood exactly what she thought would be great for me. Im just a casual bike rider and was slightly intimidated before calling and visiting the store, but everyone there was incredibly friendly and helpful. And I as suspected, Tina had really listened to my situation and knew exactly what to recommend. I am thrilled with my new bike and love knowing I have a great place to go for keeping it serviced. Tina ROCKS!
Review №7
2022-03-05This shop feels like visiting a good friend who happens to be amazing at servicing bikes.I wasnt always a Trek / Scott guy, but converted because of this shop. Just not worth it to go anywhere else. The people are just very cool and helpful.
Review №8
2021-07-27After some initial confusion about an issue with my electric bike that was purchased elsewhere, Chris G. was super nice and able to fix my hydraulic brake line. Ill definitely recommend Atlanta Cycling. They have a great selection of bikes and electric bikes. The guys there are very helpful and friendly. The shop is clean and welcoming. Im very happy with the brake line repair and thankful they could fix it.
Review №9
2022-04-10As a newbie they were so helpful & welcoming. I came in to buy cycling shoes for the first time. A lot of attention was spent to make sure they were a proper fit & they let me know the things I should look for when riding. Highly recommend!
Review №10
2022-06-21This cycle store is phenomenal! They’re all professional, courteous, knowledgeable and genuinely care about their customers. I had a unique situation and they took great care of me from the moment I walked in the door to the moment they loaded my bike on my truck. They were thorough, informative and were done with my service appointment in no time! I won’t take my bikes anywhere else!