Atlanta Treadmill & Fitness Repair in Lawrenceville
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Lawrenceville, Gwinnett County, Georgia, US
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Site: https://www.atlantafitnessrepair...
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Other Fitness equipment wholesaler Nearby:
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They were fabulous! To be honest I never met them. I contacted them first via Instagram and I set...
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Atlanta treadmill and fitness repair did a great job tuning and repairing my treadmill. It is as good as new and should last another 10 years. It is very quite and runs smoothly now. I was very pleased with the service provided by both the service rep and from the office. Both were respectful of my time.
I have had the best service from Atlanta Fitness and repair on an older Life Fitness elliptical that I very much want to keep using.The repair tech diagnosed the issue, explained it so I could understand and evaluate whether to repair or not.As I use it faithfully, it was an expensive purchase and I am not ready to purchase a new one, I opted to have it repaired.The parts took some time (it’s an older unit) but ATL Fitness communicated the costs, and time frame. In fact, they followed up twice to let me know when the parts were expected!I am very pleased with their service and will consult with their team when I am ready to upgrade!Very positive experience.
The tech who came to our house was amazing. He went through our treadmill and let us know how it was and what if anything where saw. The high level of communication solidified the decision to go with the company. Before he left, he also told us how to help keep it running solidly in between service visits. I want the same tech to come out during the next service because of the level of service we received by him.
I was so impressed with our technician, I told him I would light up the world with praise so here I am. Our commercial grade, ten-year-old plus treadmill stopped working so I jumped on the phone with support and learned I needed a new motherboard and belt.I ordered and received the motherboard and belt and just did not have the time, or skill set, to make the swap. I found Atlanta Treadmill & Fitness Repair Team through an Internet search, liked what I read so I called and set an appointment.Our technician was absolutely amazing! Very cordial, polite, patient and mostly, concerned about getting my machine back from the dead.I knew I made the right decision when I saw how much time it took him, a professional, to swap the two parts. It was not an easy fix as, like most things these days, the manufacturer engineered everything into very tight spaces.I recommend Atlanta Treadmill & Fitness Repair to everyone! Their response, follow up and most of all, their technician, proved to be world class.Bobby Darnell
I had an excellent experience! I knew I was in over my head when my treadmill arrived at my house. ATL Treadmill customer service responded to me quickly and put me on the calendar! Our technician, Mr. Tony was kind and clearly very skilled! I would highly recommend them and will be sure to have them assist me in the future! Well worth the money!
I worked with Heather beginning in July to service, and later replace, our treadmill. She was very helpful and responsive from the beginning, sent me literature on the equipment I was interested in, offered no pressure at all on the sale/selection, and placed the order. The covid situation meant I had to wait until November for delivery, but Heather communicated well during this period, and again, was always responsive. Once delivered, the technician was very efficient and timely, and explained everything along the way, including some instruction on caring for the treadmill. Atlanta Treadmill & Fitness Repair did a great job, and I highly recommend them....and will use them again in the future when the time comes.
Great company! I sent a request via the website and got a call back the next day. Sent the technician out who tuned up my elliptical and treadmill. Gave me some valuable advice on what to repair and what not to repair. Long story short, my exercise equipment works great and it didn’t cost an arm and a leg.
Been doing business with Atlanta treadmill for years. I run road, as well as home on my treadmill. Theyve done my maintenance and service for me as well as some warranty work. Never had an issue. Appointments are smooth, and they always communicate when needed. Theyll continue to get my business.
Aaron from Atlanta Treadmill Repair arrived to repair my treadmill earlier than the appointed time (after calling to make sure that was ok) so I was already impressed with the company. I was getting an E1 Error Message and had tried to fix the issue myself but that didn’t work. Upon inspecting the treadmill Aaron felt the tread slipping and also noted a loose wire in the motor. He thought I might need a new motor but called his boss. I was sure that his boss would confirm that. I was so pleasantly surprised to learn that his boss thought that lubricating and tightening the tread would hopefully solve the problem. Instead of immediately going for the more expensive item, this company did its best to resolve my issue with one visit and no expensive parts. I was impressed with their integrity and with Aaron’s experience. When it’s time to purchase another treadmill they will definitely get my business. I highly recommend Atlanta Treadmill Repair and Aaron is an excellent ambassador of their company.
During our lockdown with Covid-19 I had Atlanta Treadmill & Fitness Repair come out to the house and maintain my treadmill. The appointment was quick and easy to make and they were able to get someone out to me in a couple of days.Ronnie showed up and was a wealth of knowledge when it came to treadmills and he gave me some great advice.He took care of everything and was in and out of my home in less than an hour. This was a great day. My treadmill was back up and running and I found a new company to take care of my personal equipment.Thanks AT&FR and thank you Ronnie
I highly recommend Atlanta Treadmill and Fitness Repair. They have been servicing my home treadmill for 5 years, and they do a fantastic job every time. Their staff are all very knowledgeable and professional, and their maintenance agreements are very reasonably priced.
Ronnie and Heather at Atlanta Fitness Repair could not be better at this! Heather kept me informed of the repair process and Ronnie, the technician, was efficient, resourceful and nice to work with. He realized that my treadmill was still under warranty, and between the two of them, arranged to have a new motor shipped to me at no charge for the part. I recommend them.
Excellent service! The technician arrived on time and repaired my treadmill quickly and efficiently and shared information about maintenance to keep it running smoothly. Its nice to work with a company that does what they tell you and offers good service at a fair price!
Atlanta Treadmill has been an absolute blessing. I purchased a used treadmill of craigslist and it was a lemon. I luckily found Atlanta Treadmill and they sent out their tech Chris. He came to my house and immediately identified the problem, a blown motor. They had to order parts but I was up and running within the week and what looked like a bad purchase turned it into a good one.After a few days I noticed the belt had slipped some and they came out to correct the problem at no charge. Staff is super friendly and would recommend to all friends and family.
We were extremely pleased with our treadmill service and the technician that performed the work. He was friendly, professional, and extremely knowledgeable - a great representative for your business. We would definitely call you again for any of our fitness equipment maintenance needs. Again, the tech was outstanding.
Great job!From scheduling the appointment with Heather, to the treadmill assembly with Ronnie-- both an extremely pleasant, stress-free experience.I emailed them after hours on a Friday; Heather responded Monday; appointment Tuesday; working out on my treadmill Wednesday-- like clock work! Ronnie was professional, knowledgeable, and efficient.VERY well pleased with my experience!
Atlanta Treadmill & Fitness Repair is AWESOME!!!! Most companies I contacted told me that they could not find the parts needed for my home gym due to its age but Chris and Atlanta Treadmill & Fitness Repair found the parts and Chris, the owner came and fixed my home gym with no problem. Chris went above and beyond in that when he discovered that one of the bolts on the machine was stripped he left my home, traveled to Lowe’s and bought new bolts. He even left me with the extra bolt he purchased!! I would highly recommend Atlanta Treadmill & Fitness to anyone. They will definitely be the only company I call for all of my gym equipment needs!!!
Ronnie arrived right on time and answered all my questions as he proceeded to install the replacement parts for my treadmill. He was well organized, courteous, and efficient, and finished the job in less than two hours. Your company is lucky to have him as an employee.
The service man came out to diagnose a problem with noise coming from the treadmill. Atlanta Treadmill had been there about 5 weeks earlier to replace a belt next to the motor that was worn and causing a loud noise when the treadmill was running. Unfortunately, the warranty for the previous repair was only 30 days and Atlanta Treadmill charged me $120 for the diagnosis.The diagnosis was that the noise was coming from bearings in the rear roller bar. While there he noticed that the motor mounts next to the belt replaced 5 weeks earlier were loose and tightened them. Subsequently the noise has gone away. I wonder if the motor mounts had to be loosened to replace the belt. In any case, I still had to pay for the diagnosis.
Great service on preventive maintenance. Although the equipment is nearly new (only 2 year sold) - the service was able to fix a click in an elliptical that was due to lubrication in a joint I could not get to and tuned up a treadmill that had a motor control issue that could have led to an early failure.
We are very thankful to have found this company and for the great assistance from Chris and Heather. Unfortunately, we found them after paying another company that bungled the repairs of our Stairmaster and then wanted to charge us a fortune for more repairs. Chris not only quickly, accurately, and honestly diagnosed the real problem and it was a fraction of the cost of their estimate (which wouldnt have even fixed the issue). Highly recommend this company!!
Great experience. Helped fix my elliptical when it started making a grinding noise. Repair required that the whole flywheel be taken off, which ended up being very difficult. He finished up in less than an hour and now my elliptical no longer makes a noise. Highly recommend. Will call them again if something goes wrong with my elliptical or treadmill.
My daughter and I each bought a stairclimber from them about 6 weeks ago. They were friendly and knowledgeable, and easy to work with. They even met me at their facility on a weekend as I live too far away to conveniently come during the week. Our climbers were delivered in excellent condition, and continue to work perfectly. I would recommend them, and we will use them again if we need further exercise equipment or service.
These guys extended the life of my Cybex...and when it finally died after being well used for 20 years, I purchased a refurbished Matrix. Old discarded and new delivered on time just the way I wanted it. And, now the Matrix is getting well used! I highly recommend these guys!
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4.9 (109 comments)
Review №1
2022-08-11I contacted Atlanta Treadmill and Fitness Repair to assemble a new (and extremely heavy) treadmill we bought. The technicians arrived exactly on time, were friendly, answered all of my questions, completed the job, and were gone in less than an hour. We couldn’t be more pleased.
Review №2
2022-07-25A great experience all around! Angie on the phone was pleasant and helpful, and Aaron, our tech, was on time, also pleasant, and solved our problem quickly! I highly recommend ATL Treadmill & Fitness Repair! Susan Bennett
Review №3
2022-08-16This company tried to rip me OFF on cost for the parts and shipping. 1st they tried to charge me $50 plus tax on shipping when the manufactory only charges $9.99. Second, the cost of the part from the manufactory was $100, they wanted $135 plus tax. Finally, they wanted another $120 to come back and install the parts. The total to replace the motor and the control board they wanted $562.80. Doing it myself costed me $109. I understand some companies have mark up but 4x the cost of shipping? Labor is where you should make most of your profits.
Review №4
2019-08-01Miles and Aaron technicians have just completed maintenance to my treadmill, great service, sharp on time for the appointment and fixed the power on problem in less than an hour! First time I’ve received full service on time and this fast. I really appreciate Atlanta Treadmill for providing high quality service with qualified and competent personnel.
Review №5
2021-12-15This is a great company to work with, and they are communicative and knowledgeable through all parts of the process - from scheduling, assessment, ordering parts and of course repair. What would have taken me half a day or more to even figure out how to install took the technician 20 minutes and my Sole F80 treadmill is good as new. I highly recommend Atlanta Treadmill & Fitness Repair.
Review №6
2022-02-15Great customer service from appointment scheduling to completion of the service. Aaron was very knowledgeable and has great people skills. Thanks for being so quick in repairing my Beast - thats my treadmills name!
Review №7
2021-10-12Atlanta Treadmill & Fitness Repairs technician was professional and friendly. He diagnosed exactly what was wrong with my treadmill. Setting up the appointment for diagnosis and then the one for replacing the part was easy, and the office staff sent follow-up emails that clearly explained times of appointments and costs of repairs. I would use this company again. Very pleasant experience, and Im running on my treadmill again.
Review №8
2021-10-12I purchased a used Landice treadmill but it made an annoying rattling sound when walking on it. I called Atlanta Fitness and Treadmill to come out and try to repair it. I really thought I had made a mistake buying it, figuring something expensive was worn out and would need to be replaced. Tony, the technician, called before coming to the house, and he showed up at the appointed time. Turns out it wasn’t anything serious and Tony fixed the machine on the spot, with no extra charge beyond the very reasonable initial service charge. Tony was polite, respectful, honest, and competent. So now I have a well functioning treadmill. I am very satisfied with the service Atlanta Fitness and Treadmill provided and highly recommend them.
Review №9
2021-09-16Both our treadmills whet out about the same time. One was still under warranty for parts only. The other one was no longer in business. They got one going right away (and handled getting the warranty parts shipped directly to me). The older one took a little longer. They had to locate parts and ended up having to get one rebuilt. We are no back to a two treadmill family and loving it. Great office staff and the Tech was very professional.
Review №10
2022-04-29I worked here for a month and it was the best management from Lisa and Miles. They’re the nicest/patient managers I’ve dealt with and very upfront, I had a good experience working here with the 2 of them + great communication!!