AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus in Columbus

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Phone: +1 706-522-2116
Site: https://www.autonationchryslerdo...
Opening hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:12–5PM
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Total reviews rating 4.2

199 Reviews for AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus 2023:

Review №1


Hands down the best dealership experience I’ve ever had! I actually live in Wisconsin but purchased my new 2022 Jeep Rubicon 392 from their Georgia location. My salesman Darrel was literally THE BEST!! He made the buying process incredibly smooth, always made himself available anytime I had a question, or wanted to check on the status of my build order. The day I picked up vehicle Darrel spent a good chunk of time going over everything with me as well, ensuring I felt comfortable with the features my new Jeep offered. Kenny and the parts team were fantastic as well and ensured I had the new grill and steps added to my vehicle by the time I arrived to pick it up. The service advisor, Tyler was also a pleasure to work with. He helped assist me with loading some extra parts I needed to take with me as well as properly protecting the items so they wouldn’t scuff up the new interior of my vehicle. All around I would give this dealership 10 stars if I could! Thanks so much for everything guys. I feel entirely confident in recommending this place to anyone looking to purchase a new vehicle. If you’re looking for an honest, transparent and excellent experience purchasing your next vehicle look no further!

Review №2


Absolutely horrible! Sabrina who had no time to be my sales person sold me a car online and totally forgot about me. I paid $1000 to have my car shipped to Florida. It was never cleaned and Sabrina told me that it wasn’t cleaned to my liking! I have the original pictures from the ad that they put online and it looks exactly the same. The pictures below are the pictures from me that I had taken when I had received the car. Even the driver said the car was so dirty. I have yet to receive my contract and it’s been weeks nor do I have the $400 that I paid to have my tag registered. They also overcharged me on the tax and I never received that either. The manager Mike is a joke! He told me that he would pay to have the car detailed and when I told him how much it was he declined to have it done. This has been the worst experience I have ever had at any AutoNation. Sabrina told me if she would’ve known it was going to be like this she never would’ve sold me the car. This is her fault not mine. This car should have been detailed and I should have received my contracts and my money. I have reported them to the Better Business Bureau and they have not even responded to them! I have called the finance department and they never responded back either. No one at the store takes accountability. Caveat emptor! Just be careful if you buy anything from them

Review №3


This was the absolute best car buying experience I have ever had, and I LOVE my new Wrangler!! Cameron was amazing - he listened to what I wanted and was extremely patient… I don’t know how many times he ran back and forth trying to get it to where it would work for me but I am very grateful. As a matter of fact, all of the employees there were very friendly with words of greetings and smiles and just seemed genuinely happy to be there. I wish I could remember the sweet guy’s name who was in the finance office at the end… he was also very nice and I really appreciate how he interacted with my daughter and included her in the conversation. Him and Cameron are great assets to this amazing dealership.

Review №4


I brought my son’s jeep in to repair two warranty issues with his visors. Both visors were hanging in front of the the driver and passenger. It was a safety issue and a factory recall. On my initial appointment two months ago, I informed the service department of the issue before arriving. The service department kept the vehicle for a day and did not repair the issue. Supposedly they advised they ordered the parts and would call back when the parts arrived so that we could bring the jeep back and install them. After at least 6 calls and two months the parts were supposedly ordered (only through my prompting) so we made an appointment to repair the visors that were literally hanging in front of my 17 year old son while driving for months. We dropped the jeep off for the service appointment and were told later that day that the wrong parts were ordered and that the jeep would be ready the next day. So we left the jeep there another day (for a twenty minute repair). We finally received the jeep back in a safe condition yesterday.I find it ironic that the service coordinators state every time you pick up a vehicle to rate them a 10 out of 10 when I’m getting 1 out of 10 service.I will not bring my vehicle in for service here again and will elect to go to another location, even if that means driving further. At least I will get the attention needed and the problem resolved in a timely manner.

Review №5


My husband and I went to AutoNation with no specific car in mind, we just wanted to look around and see what we could find. Chris Buchanan was absolutely amazing and showed us every vehicle that matched our personal preferences. Super happy with our decision and would highly recommend Chris to anyone that is just looking. He was very patient with me and never tried to push something on us that he knew we wouldnt want. The finance department was equally as patient and nice. Overall experience was the best I have had at a dealership in years.

Review №6


My salesman, Cameron was great. We worked the deal out online. We also text and talked on the phone. He even found me a shuttle to get from the airport to their dealership.He made the whole transaction go smoothly. I would recommend Cameron and AutoNation Chrysler Ram to everyone. Great Service.

Review №7


Not only was my car at the dealership for three months everything was not fixed on it and when I complained they told me that it was going to be another $3500 to fix something that should have been fixed when they had my vehicle.Not only am I upset about the length of time that it took but the lack of professionalism when it came to taking care of all of my needs for my vehicle. I’m completely understanding of the state that we’re in with parts not coming in in a timely manner but it’s completely disheartening to know that I could be going down the road in my car and something might just shut off because they didn’t fix it. I understand I’m not a mechanic but when something is going wrong and you’re not willing to take responsibility for it that creates a huge problem specially with something like a vehicle I took it back to them four times after picking up my car and it’s still not fixed. If you want your car fixed don’t take it here.

Review №8


Customer Service from Cameron Fraser was unpleasant. He told me to come in and become a couple walked in with a much bigger purchase he left me sitting there and then brushed me off. If I can rate him zero stars I would. I will be filing a complaint on him because that was very rude of him. I wouldn’t recommend Cameron Fraser to anyone!!! If you need help he is not the person.

Review №9


Took my truck in on a Tuesday to het a new key and have it programmed. No one ever called to say they were keeping it overnight which was a huge inconvenience because my wifes car was in the shop also. I called the next morning and spoke to a woman who said it might be ready before noon but she couldnt promise that. I said that is fine but if I cant get it before 1140am could I receive a call because I had an appointment at noon to have my back window fixed. She said she would tell the technician. Never received a call until noon to tell me my truck was ready. I have had issues with Auto Nation before and do not like dealing with them but I needed a new key.

Review №10


Overall great dealership. Booking an appointment online is easy and the timeliness of service is quick. I’ve gotten my oil changed on my 2021 wrangler here twice and both times I’ve been out within 1.5hrs. I will continue going here for my Jeep needs.