AutoNation Chrysler Dodge Jeep RAM South Columbus in Columbus

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Phone: +1 706-522-2089
Site: https://www.autonationchryslerdo...
Opening hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:12–5PM
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4.3 (199 comments)

Review №1

2022-04-11

Bought my ram 2500 Laramie (Cummins) from this ram dealer last week. Not only was my salesman very easy to work with and the sales manager Mitch not only held the truck for me for 3 days(unheard of in these times) But also gave me a great deal on the truck. I couldn’t be happier.

Review №2

2022-05-01

Had a 9am appointment got there around 8:30am our only transportation so we were stuck. The man we had appointment with did not arrive until 12:30 / 1pm. All this time we waited a lot of workers were walking around but none had any customer service background because nobody noticed us nor offered any concern, coffee or anything else. We know they had a fire there a few days ago but DAMN atleast show some respect to your customers..

Review №3

2022-01-28

We stopped in to check out new Pacificas for my wife and worked with Kaleb and Jonah throughout the process. Both were friendly and incredibly helpful. The sales manager was easy to work with and we quickly came to an agreement on price and value for my trade-in. Definitely the easiest car purchase I’ve experienced. Shortly after we took our new car home we had an issue with a door on one of the storage compartments. We brought it back in and had it fixed at no charge. This is a great dealership all around, highly recommended!

Review №4

2022-06-16

I have went to dealerships all over town looking to get my first car. I finally came to this AutoNation. Not only was I able to get a car I really wanted, I was able to get a well working and decently priced vehicle. I am extremely satisfied with my customer service and it didn’t feel like I was being pressured into getting what I didn’t want. Definitely go to this dealership if you want an easy, fast, well priced experience!

Review №5

2022-03-05

If I could put Zero stars, that is the better option. I purchased a Jeep from this dealership in “perfect” condition. Two weeks after purchase, the brake rotors had to be replaced. Also the floorboard would fill with water after a rain. The Jeep was taken to the dealership two different times to be fixed for the leak. We found out on the third visit nothing had been fixed on the prior visits. The third visit the seals were changed and the top was patched by a body shop the dealership used. When the Jeep was returned the patch on the top was a completely different texture than the rest of the Jeep top from the paint choice used by the body shop. The leak was still not fixed. The workers at the dealership, along with the Manager, were very rude and lacking on communication. The dealership had my Jeep a total of 45 days in the 4 months owned. The manager did agree to “replace” the Jeep due to the leak. However I was not given the correct amount for the Jeep from the paperwork originally purchased. I waited a month before hearing back from the dealership on another vehicle. I had many unanswered emails, texts, and calls from employees. I was finally given options for a replacement vehicle, chose one, and it was sold due to the employee not following through for over a week. However, I did get another vehicle (not my second or third choice). The emergency brake system had to be placed on this vehicle as well. I would not recommend this dealership to anyone.

Review №6

2022-06-16

I had to wait for 2 months for parts for my Jeep Grand Cherokee under our country’s current situation, but my advisor, Josh, took very good care of me while this went on. When my parts came in he got me right in smoothly and got it done. He was very communicative and understanding with me throughout. The only thing I dislike about this dealership is the lack of parking/ turn around space in their lot.

Review №7

2022-03-02

Great Dealership and Staff. I have purchased 6 vehicles from them and I am treated like family every time I enter. The team, both salesmen and technicians, go above and beyond to make sure that all of your needs are met. You are treated as a valued customer and friend instead of another client. Best dealership I have worked with in Columbus and would recommend to all.

Review №8

2022-06-29

Excellent experience! This was my 3rd vehicle purchase ever, and was by far the easiest and most painless one. Richard was helpful and knowledgeable, as well as the manger of the location who I also worked with. I would have no problem recommending this location to anyone looking for a new or used vehicle. 5 out of 5 for Customer service!

Review №9

2022-04-22

Positive experience. Hassle-free buying. The sales representative asked what I was looking for in a new truck. He found and showed me exactly what I wanted. The financing process was straightforward. This was the best car buying experience Ive ever had. Everyone at Autonation on victory drive acts professionally and puts the buyers needs ahead of sales goals.

Review №10

2022-07-07

When I started I was confused as to what I really wanted. I went in with something I found online, wanted them to get it and I buy it. However, my representative showed me many other acceptable options that would cost less money, have better stat’s, and be able to drive away with that day. I bought something totally unexpected but love it, and had my dealer not helped me the way he did I am sure I would have spent thousands more for something less enjoyable. Besides it taking way to long sitting in the waiting area for something to happen, I really appreciated the service and attention to me. They even made sure my car was clean and ready to drive before I drove away. There was one minor mishap with the trunk area but they were happy to fix it on the spot. Overall great experience

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