In-store shopping
Yes
AutoNation Hyundai Savannah in Savannah
Categories
Location on the map
Savannah, Chatham County, Georgia, US
Service options
Delivery
No
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 912-999-4977
Site: https://www.autonationhyundaisav...
Site: https://www.autonationhyundaisav...
Opening hours
- Monday:9AM–7:30PM
- Tuesday:9AM–7:30PM
- Wednesday:9AM–7:30PM
- Thursday:9AM–7:30PM
- Friday:9AM–7:30PM
- Saturday:9AM–6PM
- Sunday:Closed
Comments (199)
Mark was our salesperson at Savannah Hyundai and he was receptive to what I wanted and the needs of our sale. He was able to help me get into the vehicle without all the extra sales propaganda that is usually expressed. I would definitely spread Mark’s name in vane for any buyer out there looking for a no hassle salesman. Great job.
I had an warranty issue with a seat switch The driver’s seat was completely stuck in the prone position. I had the car towed to AutoNation via Hyundai Road Side Assistance and they were able to at least fix it temporarily so that the car was drivable. They ordered the part and then they called me to fix the car and it’s working fine. Bob got the job done. Giving four stars because there’s no service area to sit in and no shuttle service or rentals. But I’m happy that the issue was fixed and they did take care of it.
I purchased a 2022 Genesis GV80 from AutoNation Hyundai of Savannah. Mark Cutter was the salesman I had the pleasure of working with. From the first time we communicated by phone Mr. Cutter was professional and made the process my best car buying experience. I had to travel from South Carolina to Savannah to complete the process and once I arrived the entire team greeted me and immediately made me feel at home. I will definitely be back to buy again from Mark and the entire AutoNation of Savannah team. Definitely a first class experience and I give them an A+ rating......
Right from the start Sales Associate, Rodney was a thrill to work with in the 90 + degrees. My husband and I wasnt quite sure what to select but Rodney made it fairly easy in our selection process. He was very knowledgeable about the cars and we ended up with a 2019 Hyundai Santa Fe Unlimited, which we love! Jay in Finance made it pretty simple to understand the details of our car and where we could add on the bells and whistles with additional service. Overall, Customer service was great from beginning to the end and my husband and I thank you all again!
I was very pleased with how efficiently the whole process of purchasing a car was from AutoNation Hyundai Savannah. The follow-up when I expressed interest in a vehicle by the sale staff was helpful. When I got to the dealership Angelo Brunch guided me through everything after the test drive. I am very happy with the vehicle I purchased which was as advertised. My experience was great from start to finish and I recommend you give them a try.
Very honest dealership & honestly the best experience I have ever had purchasing a car! I had been getting a lot of bait & switch offers online by dealerships near me. These other dealerships frustrated me so much that I was willing to fly to this dealership. Then even drive my new car 6.5 hours home. They did exactly what I was promised. I was in & out quickly. Thanks
If I can leave negative stars I would! This Hyundai Dealership is the worse one I have ever dealt with! I have a few friends that are new to the Army and need to purchase a car and I will NOT be referring them to Hyundai! Well, this particular Hyundai. The customer service is inexcusable, I never got an advisor name after being told FIVE times that I would get one, I called many times to get an update on my vehicle but could not because “I didn’t know my advisors name”, you can not get a customer service representative for servicing on the line for the life of you!!!!! I have never dealt with service so horrible. Then when I finally get my car there’s a big patch of paint missing off of the top roof of my car!!!!!!! (See photo below, I did NOT bring my car to them like this so I’m furious!!!) I stay an hour and six minutes from Hyundai so I can’t just up and go to the dealership when I can AND I’m active duty military so I most definitely can’t just up and go!! The first time I came here to get an oil change I received the rudest custom service from the lady at the front desk, I told myself maybe she’s having a bad day but I see now that it’s EVERYDAY! I will take my car to the Hyundai dealership in SC before I come here ever again and I’m not recommending a soul to purchase a vehicle from here. I will be posting this on social media as well so that more people are aware. If I just received at least a phone call back, I’d feel a little better but they don’t even return calls. Now I have to pay for a paint job THAT I DID NOT EVEN CAUSE!!!! Do better Hyundai at Savannah!! Or get new workers. Smh this is my second Hyundai vehicle purchase and will be my last just because of this experience. My car does not deserve this type of treatment.
Overall, my experience was positive. My husband and I came in already knowing what we were looking for and the sales rep was helpful in showing us what they had available and not only the more expensive ones. I didnt feel pressured to buy into anything and they were helpful in answering my questions. We ended up with a Hyundai Tucson and are extremely happy with the purchase.
I bought my very first new car from Hyundai Auto Nation. Very professional and kind, they made sure I was taken care of and that I did not leave the lot empty handed. They answered all my questions with the best knowledge. The financial director, my salesman and the manager they were phenomenal. I am very satisfied with my new car! Thank you!
All the staff were really helpful. I arrived 15 minutes before my appointment and they took an hour and 45 minutes to service my car. Although they say they disinfect the car as part of the service, I’m not sure that they do. I like the fact that I can book my service online as opposed to only being able to call, which was a pain before.
From start to finish had a great experience with servicing my car. The scheduling was easy and the front desk representative was professional and courteous. The service was done in a timely manner and they called soon as it was done. Highly recommend for getting your vehicle serviced.
Ashley Parker is awesome. She makes sure my visit is fast, thorough, and she always goes the extra mile. She makes me feel like her only customer even though I know she is extremely busy. She makes every visit to the service dept pleasant and easy. Id give her 10 stars if I could.
Husband called to order a body control module.... confirmed the part.. got to the dealer because he couldnt pay on the phone, and its the wrong part. They couldnt order the part due to back order and the cost was 329$. Found the same part online for $236. Bought that.... asked the dealer if this part needs to be flashed for the car... they said well we have to ask to find out this is the answer we got 2 times.. once on the phone once in person. A dealership who cant answer questions about their car is ridiculous. I will drive to SC to the Hyundai dealer there or even to Atlanta. This dealerships parts / shop is a joke. I am to the point i want to sell my car so to ensure i never have to come here again.
Great experience! Our sales rep Sam was right on point. Went in knowing exactly what car we wanted and he even had it delivered from another AutoNation dealership for us. Financing was simple and they helped get the best rate for the term I was looking for. Hassel free experience!! Good job AutoNation of Savannah.
Ashley and the rest of the service team at AutoNation Hyundai are the best! Very helpful and responsive to customers. While waiting in line to be serviced Ashley was engaging another customer and we were all laughing by the end of the conversation. Everyone seems to leave happy there! They were very thorough on the explanation of my services received.
This was my first time buying a new car, but it couldnt have been easier! Sam was so helpful and upfront about everything that would be involved in the whole process. The Santa Cruz I wanted arrived earlier than expected and Sam and his team at AutoNation Savannah did everything in their power to make sure that I was taken care of as quickly as possible. No matter where I live next, the rest of my car purchases will be from AutoNation Savannah!
Alana was our Sales Associate, very professional and courteous. She did everything in her power to get us what we wanted.The gentleman in finance worked very hard to make sure we received all of the additional options we might want.This Dealership definitely puts you first and are above all else honest.Thank you so much to everyone for taking such great care of us! Merry Christmas and Happy New Year!
I have owned three Hyundai’s and this was by far the best experience! Mark was so helpful, he kept in contact with me while waiting for my car to arrive. He has reached out a few times since just to make sure I didn’t need anything and I was happy. Terrence was around when I bought my second car years ago, it was nice to see a friendly and familiar face. Trey was super patient and didn’t mind explaining anything that I had questions about. I gotta say, this was the easiest and actually probably the most fun I’ve ever had buying a car! Thanks again everyone!!
Ive always worked with Hyundai of Savannah. The people are very kind to my husband and me. My last experience was extremely disappointing with communication and updates on a regular basis with the part needed for my vehicle. This is NO reflection on any one person. Im a school teacher and communication is our daily target and way of instruction. I had to call and leave a series of messages to get to who I needed to speak with. I was without my vehicle for one month to date. It was an inconvenience to get back and forth to work having to have my husband bring me each morning. I do understand if the part was back logged and couldnt be delivered. My remarks are related to having a regular communication as to what was going on and not have to wait so long in between information being disiminated. I hope this helps. Im not angry with anyone but it asked for my honor review.
I had a great experience buying a vehicle here! Mark Cutter and the rest of the team were very nice and straightforward with everything. I would definitely recommend this dealership for your car buying needs!
Amazing staff that made the car buying process a breeze! Everyone was friendly and professional. Was able to drive off the lot in my new car within 3 hours of arriving. Only place I will ever go back to!
After searching all other available dealerships which exhibited a complete lack of customer service and did not understand the value of a potential customers time, AutoNation was to be the last stop in mine and my husbands search for a new car. We just wanted to see what was available and found out if we would have to wait 45-90 days to get a new vehicle. We did not have high hopes after all our other dealership experiences. Within a couple of minutes of walking the lot, we met salesperson, Alana Harris, who had a great personality and was truly interested in what WE wanted instead of trying make us settle for what she wanted to buy. She took us straight to the vehicle that we had described to her and it had everything we wanted. She showed us the features and how they worked. Her great attitude, attention to detail and willingness to go above and beyond sold the car. The CFS Manager, Henry Trey Temples III did an outstanding job getting us financed quickly and explaining various warranties that we might need which was extremely helpful and sealed the deal. Due to the outstanding customer service both of these employees showed, I will definitely be referring friends and family to AutoNation.
Nice experience dealing with their salesman. The vehicle I wanted to see was new and was still in prep phase, but he was able to get me in the vehicle for a test drive. Felt like he dealt with me honestly throughout the whole process of buying this vehicle.
Sam Clifton, along with the finance team and everyone else I interacted with at the dealership, were extremely helpful and honest during the buying process for my 2022 Tucson Hybrid. I had initially planned on using my bank to finance the car, however the finance team was willing to work with the interest rates initially provided by Hyundai Finance and my bank, and were able to work out a significantly lower rate. They clearly have the consumers best interest in mind and will work with you in order to make sure you leave the dealership happy and with the car that you want.
We are from Alabama and just popped by to see if we could test drive a Tucson as we were traveling through. Alana spent so much time with us even when she knew we were not going to buy today! She answered all our questions and let us test drive one. If you need a thorough sales person and someone easy to work with, ask for Alana!
The people I met were friendly. Unfortunately my keys were misplaced after I dropped off my car. I waited for a phone call about my car, for 2 days but did not get one. I had reached out by email but did not get a reply and phone several times, but ended up in voicemail. Finally I had no choice but ask a friend to drive me to the dealership after two days of no contact. Once I arrived, they found my keys, serviced my car immediately and was not charged for the service. My suggestion would be to ask for a direct phone number or contact information were someone will communicate with you.
The customer service here and on the phone is horrible. If i could give them 0 stars i would. My boyfriends brand new car didn’t come with tail lights and they refused to fix it. They also forged the inspection and now their quoting hun $500 to fix something that the car should have come with. After sending them multiple emails they lied and said that it happened after we went to a body shop and they told him?Anyways. I would take your business elsewhere. they got bought by Autonation and said they didn’t have the paperwork for the car anymore.
Katelyn in the wholesale parts department isnt very good at her job... AT ALL. She consistently puts me on hold then forgets about me. Twice in a row I have ordered parts and she has failed to let me know they were in. My parts have been sitting on her shelf for 3 days and I had no clue until I finally called down there to find out where they were.
Thank you to the service staff at Hyundai. They fixed my ignition coil issue, changed my oil and had my car done the very same day. I was worried if they would have rhe part etc., but everything went well. Very professional, efficient and helpful.
After trying another local dealership that was very disappointing I decided to give AutoNation Hyundai Savannah a try. I was very pleased with my experience there. My sales person Tyair was professional and very considerate of my concerns and worked with me to get me into what I wanted. The sales manager Terrance and Henry in finance were very helpful as well. Even after the sale was completed Tyair continued to reach out and offer support for any questions I have or will have in the future. It was definitely appreciated to find a dealership that is willing to work and listen to customers wants and not try to push them into something that is not wanted.
From Vans hoodie to snazzy blazer it only took three long long days to finally get the car I really wanted. The dealership was very helpful, and nice. They did all they could to make the deal work for me. I left with a smile on my face.
I bought a used Elantra GT here last December. The Salesman was great and the actual experience prior to giving them my money was good. It was disclosed that the rear hatch wouldnt open and parts were on order to replace it. The AC was discovered to not be working a couple weeks later. My sales guy advised me the could look at it when I bring the car in to replace the hatch release. Several weeks later the Salesman said he is getting no where. He said the part was ordered wrong twice. He then says talk to Management.
Horrible service. At first, they seem nice and willing to help you in any way you might need from them. Of course, it doesnt matter if you have a job or cant make it the same day. If you reserve a car, it means absolutely nothing. They will sell it in a heartbeat if it means money. This place is your typical, greedy dealershit that only wants money and does not care about you.
Absolutely terrible dealership. I waited 2 months for an appointment just to have an inspection to see if something was wrong with the 2020 Hyundai Santa Fe I purchased used. I dropped my car off early on the morning of the appointment but had to chase the service department down to get updates. After hearing nothing for 2 days and about 8 calls, I was finally able to get someone to answer the phone so I could tell them I was taking it somewhere else. There is such lack of reliable Hyundai service in my area that I will be trading the car as soon as I can.
After reading the reviews it seems this dealership only cares about customers that are BUYING cars. If you are in need of a service or repair, run the other way!!! My car has been sitting at this dealership for almost 7 MONTHS. There has not been clear communication from anybody in the service department. To me it seems like nobody even knows what they are doing or what is going on around them. My car has undergone several repairs and it still will not run. As of June 2nd I now need a new hybrid battery. Previously my starter has been replaced, my spark plugs, they drained my gas tank and replaced that as well. On top of many other pointless repairs. I received a call yesterday on 6/28 stating that I have equity in my car (meaning they WANT ME TO TRADE IT IN). I want my car fixed and I want it back in my hands. I’m sick of calling, texting, emailing and never getting anywhere with these people.
After getting 3 emails asking to leave a review, I guess I should let you guys know how my visit went, huh?My review is about the appointment process.1. The appointment coordinator will not pick up the phone 9 times out of 10, you will have to bother the sales department if you want to talk to someone. They wont be able to help you.2. After making the appointment, I received the email confirmation. The only information about my vehicle that was correct was the year. Wrong vin (even after telling them what my vin was), wrong model, Wrong trim. There was an attempt to call and have them fix it, but that didnt really work.3. After the appointment, i received the invoice stating that they cant help me. I told them once I got there that the vin was wrong and asked if they could change it. They said Sure, only to hand me an invoice with the wrong model and trim again, while also adding 15,000 miles to the odometer on paper. Now the MyHyundai website has that on my vehicle for me to see.I think the only good experience I had while I was there was when I went over to sales and asked to look at a Kona and Palisade. But I suppose your sales team has to be nice if you ever hope to sell a car.
The purchase of my 2014 Mazda 6 about a week ago was a pleasant experience, thanks to my rep, Alena. The car was extremely clean inside and out. It was the car I was looking for. I drove the car home the same day and the dealership let me park my truck on their lot for a couple of days until I got a ride to pick it up. The Mazda is a blast to drive and Im getting about 30mpg in mixed city/highway. The tinted drivers and front passenger windows were bugging me, so I had the tint removed, for safety. Other than that, the car is awesome! Despite these ridiculous brandon gas prices I look for excuses to drive someplace.
My compliments to the sales team we worked with Thursday and Friday evenings to help us find a slightly-used vehicle with low mileage, great mpg, and reasonable monthly payments in this current climate of low inventory. It seemed an impossible task, but the experience began with Alana’s personable, no-pressure style of truly listening to our needs and a successful test drive on Thursday. The rest of the team assisted us on Friday, led by Tyair’s considerate patience throughout the loan application process, with everyone else backing him up and working hard to help us! Together, the team found us a manageable loan, and Tyair remained reassuring and helpful throughout…even after normal closing hours. Yay! We left tired but happy and satisfied…with a perfect vehicle late last night!
Very pleasant salesman Q. he was very helpful and Terry both. Then Tem went out his way to get me approved with the best rate possible. Treated me like family.
They cant even perform a proper diagnosis. They charged me $160 to diagnose and fix the engine light that came on on my car. They said the gas cap was the culprit and replaced it. Engine light came back on the following day. Went back in with the car, now they claim another parts is the culprit and I gotta pay another $352 to replace it. I ask them if theyll refund me the 1st $160 because they misdiagnosed the issue they say nope. They could not guarantee me that would fix the problem either. Theyre just doing trial and error on my car and just had to keep shedding cash until they have no more parts to replace. Got my car and never go back. This misdiagnosis makes me question all theyve done to my car since 2016 Ive been going there for oil change only. I only go there thinking they would have the best mechanics there since its a Hyundai dealership, but I was wrong.
The experience I had here with purchasing my new car was great. The team was helpful, knowledgeable, and attentive. The whole process was made easier by their professionalism
Purchased my new car from AutoNation Hyundai Savannah. My sales associate, Quinton (Q), was very communicative (via text and e-mail) and straight forward throughout the entire process. He was also very patient through explaining all the tech features of the car and even helped me setup My BlueLink account. I would highly recommend him when purchasing a new car from ANHS. Also my finance manger, Trey, went over my options and found me a low auto loan rate through Hyundai Motor Finance. I couldnt have asked for a better buying experience than the one at AutoNation Hyundai Savannah.
My service advisor Ashley Parker always takes care of me! She is very friendly, funny, and informative. The experience at AutoNation Hyundai of Savannah was excellent.
My experience was okay I l felt excited leaving in my 2017 Hyundai Accent until after only driving it for a day all the lights came on (all warning on dashboard) while I was driving. I tried to get the car look at the same day & the next day only to be told I would have to make an appointment all the way in April 5th for the car I just brought from the dealership March 5th. Hopefully there isn’t anything wrong with the car & after the appointment I’ll make a better review .
This dealership was incredibly nice and helpful. It was my first time financing a new car. TJ was amazing, answered any questions I had, and continually kept me updated. Alana was great too with calling and emailing to let me know what to expect step-to-step. Finance manger (Chris? Henry? I’m terrible with names) was awesome and explained everything throughly about financing a car. The entire staff was very kind, knowledgeable, and all around kickass. I would 100% recommend this dealership to anyone and everyone.
The wait was long! Eventually I got an estimate for $594. (This CSR was ok, but not the estimate). Since I was out of warranty I went to another certified service provider and solve the issue for $63.94.I will never return to an AutoNation dealership. My previous experience 2 months before where I spent $1,300 on my car was the most horrible customer service one could ever receive and the funny thing is that it is from the same agent, Miss Ashley Parker who dealt with me a year before and the company tried to appease the situation by sending me a letter of apology and offering me a free oil change should I return. I did return. I never got the free oil change and I fell into the hands of the same CSR again, and she let me have it. That time it also cost me 2 weeks of car rental and days from my job as a teacher. After I reached out to your Corporate, they did not even send me the documents they promised to email me to fill out. I AM VERY DISAPPOINTED AND I HAVE NOT RECOVERED FROM THE 2 EXPERIENCES WITH ASHLEY PARKER.
Would be 5 star except for the fact it took a month and a half to get in. Thats not counting the 3mo before I called trying to get in and leaving messages to schedule an appointment with no return call. They text me about some recalls and I, yet again, tried calling to set something up but again no answer. It wasnt until after I left a nasty VM they finally returned a call and set my appointment up.
My granddaughters car has been there for over 3 months to have the engine replaced per the recall from the factory and the NTSBS instructions. I have 33 phone calls logged on my phone and her fathers phone with no answers or call backs! Messages from me and her father have been left every time and still havent gotten any information on the situation with her car. She just graduated from high school and had a job but lost it due to the poor performance of this company. I tried to call twice today and still no answer, the operator wont even answer the phone. This is not the kind of service I expected when we had the car towed in over there mouths ago, think twice before you deal with this company, its your own risk.
My husband I were in the market for a new car. We have owned four other Hyundai vehicles, purchased under the flag of two separate Honda dealership franchises. Hyundais are reliable, well built vehicles.. Even better, Hyundai believes enough in their product lines to provide substantial warranties which are much longer and more comprehensive than the pitiful 36 months or 36000 bumber to bumper that still seem to be standard for the vast majority of brands. We really wanted to be a continuing Hyundai customer.A while ago, many local dealerships, including the former Peacock Hyundai, have been acquired by AutoNation. In addition, to the logistical issues, the transportation issues, supply and inventory shortages, and the dificulty being experienced in hiring and retaining employees that have the requisite skill levels, superimposing new, different, and not necessarily well working or efficient business practices and procedures, makes the franchise turn-over difficult and less than seamless for customers.There have been fits and starts with AutoNation s customer responsiveness and service delivery. We grappled with another five to eight or more years utilizing the AutoNation service department of today. If a service department fails, the rest of the dealership will follow. Customers are not likely to return to buy multiple vehicles regardless of the great deal (of which there are few of those these days), a pretty showroom, or good sales people, if service is awful. What customers have to deal with countless times over the years of ownership is the service department. Sales people can promise all day, but the service departments have to be able to deliver every day on those promises.We believe in Hyundai. We suspended our judgment for the moment and purchased a new Hyundai from AutoNation. Hopefully, overall, things will improve.Mark Cutter, our sales person, was kind and polite. We happened to do our transaction on one of the two days during the week where one finance person was available. The purchasing portion was protracted. He circulated back through letting us know where we stood in line. Mark is a nice guy. Very pleasant. He tried his best with the meager tools at his disposal. He did call the next day and ask how things were going.On a day that should be somewhat happy, we both being a little older, were simply exhausted. Thats not the sales persons fault. I do think that there are presenting circumstances--people with little kids, older people, people who may have health issues, or people who have been at the dealership all day for service--understanding the toll that endless, and seemingly sloth-like slowness takes on the customers is important. It would be kinder and gentler to send the people out to eat or to do anything other than waiting for a turn that is a long time coming. The total length of the process, and the handling of tiring customers needs to be better managed.As a customer, I felt empathy for the one guy handling the Finance portion--ALONE, for the day. He was extremely busy. I know that being friendly is important. There are times when the line is growing, waiting customers are growling, that friendly needs to take a backseat to function. The gentleman was professional, cordial and pleasant. Once we were underway, he moved as efficiently as he could. The sheer enormity of the paperwork was staggering. Being almost paperless did not seem to improve the flow or speed of the event.We finally walked out with our vehicle. I like the new vehicle. Ive been too tired to enjoy it. Drove it the first time this morning to work. Owners of franchises need to experience first-hand the processes and situations they put in place. They need to get a visual of the the impact their good ideas are having from their customers and employees points of view. They need to be there to help smooth out the rougher edges--not just rake in the money.
Mark Cutter greeted us with a friendly smile and helped us find the best car for my wife’s long commute to work. Fully loaded moon roof and all the Features, super happy with our purchase
Our car went in for a warranty issue. Engine block repair and replace. Was told I didnt have to pay any extra service charges. Was charged 170$ on top of warranty coverage. Now our hood hydraulics arent working and supposedly there are bolts missing on the top of the engine. Worried about the integrity at this point since our original service was before the company name switch. Is it not really a problem? Are we insignificant as we did not purchase directly from automnation? I feel slighted. And I never get an answer from service phone number
At the start it was okay, i had to wait maybe 30 mins even tho i had an appointment with the rep. He was wrapping up with someone else which I understood. The car that I got was a 2023 Elantra SEL and I didnt know much about Hyundai but the car market was so bad that I needed a car because my last one was totaled and I was in rental that was out of my pocket. To make a long story short, I was under the impression of getting the full package from the dealer which is the SEL convenience with the adaptive cruise control, wireless charging for your phone, etc. The sales rep mistakenly told me it was the convenience package and I agreed to sign taking his word on it. I was just stressed on getting a new car because my job requires me to be driving 6 days a week and to be on the phone on the road. The worst part of the car is the wireless apple car play, it constantly drops connections no matter where I am in the road. Talking to customer and driving while my phone keeps dropping connections and the customer just hears the audio go in and out on my end. I am in the customer service business so it is essential for me to be able to communicate to them. It has been maybe 2 weeks since i got the car and the carplay has been nothing but problems. The worst part is I asked my rep if i could somehow change it to wired carplay... never got back to me. I Have done all the research, go to engineering mode reset bluetooth connections rest my phone. Hyundai will probably tell me to get a new phone.
Had to wait almost 2 months for an online appointment for an oil change. Could never get a person to answer the phone to try for an earlier appointment. Then I heard from another dealership that they take walk ins at the start of business on Tuesdays and Wednesdays. No way to find this out from this dealership because they dont answer the phone! I love both of my 2019 and 2020 Sante Fes, but I am not impressed with the service department of this dealership.
We had a very good experience buying our new Tucson. My wife is hearing impaired and our sales lady Alana did a great job of interacting with her and including her in the process.
My family and I have bought 5 cars from Hyundai over the last 9 years and had wonderful experiences but purchasing my last vehicle over a month ago with autonation was a huge mistake.. my salesman was perfect but with the rude finance workers and pushy manager. I think i will travel to another city to purchase from now on. I purchased my car in the middle of March and my tag expired mid April and i still haven’t received a new tag yet. The tag office was very confused as to why they are just now sending a tag the day before it expired. I was told by Hyundai that they can’t extend the tag and to ride around with my paperwork and the expired tag. Smh I’ve never had such a bad experience with them until now. I’m in the market to purchase one more Hyundai soon and I will make sure to travel to Brunswick or Hilton head from now on.
Bunch young people work there. I want a professional salesman to say the least. Shop where you want, but I would rather shop somewhere else especially if Im spending my own money. I saw a girl who works there literally horse playing. Nah dont sell me no horse. Also manager wrote a derogatory comment saying the word sus. Very unprofessional
Worst service ever.almost impossible to contact a real person on the phone to pick up the repaired vehicle.so had to contact a person(Ashley Parker) through text only phone number but she was very rude and doesnt have customer oriented mind at all.She even text to me STOP and saying Im blowing her up. And replied with all CAPITAL LETTER.I had my insurance paid their portion and looked like the insurance sent the copy of payment(not the real check) but the insurance said that info should be good to go but Ashley said she need the money in house and refuse to release the car.I also had a hard time to force the insurance prepare the check at their local office and with the real check, she allowed the release of the repaired vehicle.
I called a month ago about sensors coming on , I had received a letter in the mail about a recall . Last week I received and letter stating that hyandai would be replacing current ABS multi fuse with a revised . My husband gets to the dealership and they stated there is currently no fix . And they can’t explain why my sensors are coming on . Yet when I went to trade in my car recently they reduced the amount offered because of the sensor on … I’ve owned 3 Hyundais rethinking next purchase
Bought an SUV from Hyundai when it was Peacock Hyundai. Vehicle only has just over 20,000 miles on it. Absolutely unable to get reasonable service from AutoNation Hyundai. I have owned 3 Hyundai vehicles but this is the last one.
Advisor explained all the work that was to be performed - showed me where the cut in the tire was. Tire was replaced and all work done to standards. Entire replacement was just over one hour.
TJ is a great salesman willing to provide all the answers to all your questions. TYM knows the money side of the business. Great team to work with to buy a car.
My first time at AutoNation Hyundai and was treated with the best customer service and given the best advice for my Gen Coupe! I was out pretty quick for my oil change and tire rotation services. AutoNation is amazing and their selection of vehicles to choose from are very tempting and pure luxury! Highly recommend if youre in the area.
Tim was great in finance . Salesman needs to work on his communication a little but he was also good as well
Took 5 hours for an oil change, even with a scheduled appointment. No status updates from the advisor the entire time, couldnt even get someone on the phone to tell me what was going on.
Experience was great. Friendly staff, good hustle, I was in and out in less than 2 hours. I recommend autonation hyundai savannah to everyone.
The dealership is not worth anybodys time of day, especially if you are in the military you are better driving 2 hours for another Hyundai dealership because of the lack of care and respect for customers at this dealership. They have a consistent trait of never answering their phone at the service center, when you can finally reach the service department they cannot inform you on the status of your vehicle or transfer you to another department that will not answer your call. Have been hung up on by this dealership. The dealership staff always wants to take blame off of their shoulders and always have a poor excuse trying to shift the blame, I have seen children shift blame better than this dealership and the ironic part is if you call a childs cellphone theyll answer more times than this dealership. The dealership cannot even answer their phone for Hyundai corporate offices.Even once having to get the General Manager of this dealership involved problems were still not solved, this dealership should be closed if Hyundai is putting in a Factory in Savannah because of the shame this dealership puts on Hyundais name. If you try and contact the Autonation corporation also you cannot get anyone who will care about you or your vehicle seeing it is a top down problem for the entire Autonation company. If you have any problems with your car I recommend never using this dealership. I got this survey to rate this dealership before I have received my car back. If you are paying for your car and take it to service here expect to lose your car for at least a month while you still make payments, and on top of that this Hyundai dealership has no means to provide a rental so if it your only car you are stranded for that time. This dealership has so poor service you could not pay me money to endorse any part of this dealership and if google let you have less than one star this dealership would have a rating of zero stars.
Pulled up for Oil change appointment 1030am, worker was so nice, you can drive your car inside. And not only did I get my oil change, they also did the Recall on my vehicle without me having to make another appointment. Out of there at 1215pm, Kudos AutoNation Hyundai of Savannah
So good, ask for Ben. He convinced me to buy a car I do not need or want and pay for in simply five years time. 27.8% interest on a used car is a steal in this market. Manager is awesome too. Only took him 45 minutes to listen when I was 20 feet away. 5 Stars. You will not regret!
I had a great experience at autonation Hyundai in Savannah. Tyair took great care of me. Yea was in and out very fast. In these times when it is hard to find a car they really put my mind at ease…especially since i drive from Atlanta to get this car.The 2022 sonata hybrid is what my dreams are made of. So happy with my purchase and experience. Thank you Tyair!!!
My girlfriends car had some issues with an alternator and were from out of state and our insurance said they were a trusted body shop. Well get vehicle has been there over a month with no answers on whats wrong. We call daily and almost never get an answer and when we do supposedly Ashley is the only one with answers but is always out sick or in a meeting. At this point Im considering the vehicle stolen and now have to fly to GA, rent a car just to see what is the prognosis on a vehicle after more then 30 days.Do not go here or purchase here. Horrendous customer service and shady behavior. Not trustworthy at all.
I just found I had a big nail on a tire before hitting I-95 and I was desperate to find somebody who would repair immediately.I had a good welcome and they assigned immediately somebody to my issue.With a minimum wait, I was good to go.Very friendly and efficient staffThank You
Bottom line. Take the extra hour and go to Brunswick.The sales experience was ok, they were about $500 more than Brunswick after all the negotiating and didnt actually have the car in stock so I went with One Step Auto. I havent dealt with their financing and cant give a good picture of what it might be.The service department though. Good luck. As was mentioned by a lot of others, appointments are hard to get and the times are weeks out, 3 weeks for me. I had a relatively simple issue, a bit of window trim had popped off, they never asked for a picture, didnt seem very interested in getting information in advance at all. Instead, after 3 weeks I arrive on time for my appointment and I was told it would take an hour just to view the car. Why make an appointment at all if itll take so long? Then they told me they couldnt replace the party at all unless I had the old piece, which had popped off while driving at night. They could have saved me weeks of waiting and a morning from taking off work had they asked anything at all.Again, just go to one step in Brunswick, I called them after my appointment and the sales representative I worked with was able to start the process immediately.
I usually don’t make complaints, I have worked customer service my entire life. And I know it’s often a hard and thankless job. I am SO disappointed in this Hyundai location though!! I bought my car new in WA state, and had the most amazing experience with the Hyundai team there, I also went to Hyundai in SC, I will now continue doing that.The team here is rude and aggressive, and act like you are inconveniencing them with your need for service. I BOUGHT A 25000.00 DOLLAR CAR FROM YOU!!!!! The least that can be done is to return one of my many many calls and voice mails, and schedule for an oil change! I’m so so bummed and disappointed, I really wanted to like this place, and support the city I’m now living in, but the complete lack of care and consideration has literally driven me to a different state.Management; you need to do something about this, an overhaul, hire new employees, train your current employees better on how to actually care about their clients. The service here is abysmal.
Quintin was absolutely wonderful to work with. very helpful and friendly.Alana Harris went out of her way to help us with some paperwork that needed to be signed. When we closed the loan, a document was not signed and she took it upon herself to deliver the document to me at home so that it could be signed, and saved me a trip back to the dealership to sign the document.Terry Ross was so great in answering all my questions that I had in regards to different menus on the radio in the car.This is the second car that I have bought from peacock hyundai now Auto nation its a wonderful dealership to work with.
About two weeks ago my husband and I decided to leisurely stop by Autonation Hyundai of Savannah. We had our hearts set on getting some type of new hybrid but didn’t really think we could afford it and were reluctantly willing to settle for less. To our surprise when we arrived we were greeted and assisted by two young sales associates by the name of TJ and Sam. They were so very helpful and patiently answered all of our questions. They seemed very knowledgeable about all of the models and made sure to ask if there was something they weren’t too sure about. At no point did we feel pressured, quit e the opposite . These two gentlemen went above and beyond to make sure that we were 100% satisfied and at the end of the night we drove away in a brand new Hyundai Ionic. We are over the moon with our new hybrid and are still running on the same tank of gas from the day we drove it out of the dealership. We feel that we got a great deal on financing and couldn’t have been happier with the experience. Sam and TJ have both consistently followed up with us after the fact simply inquiring about how we are liking the car so far and if we have any questions. Would highly recommend Autonation Hyundai of Savannah to anyone and would have them specifically ask for either one of these gentlemen. Thanks for making our experience a great one.
I was having trouble with starting my car remotely. I tried everything i could and i couldnt get myself out if the loop i was in. Alana Harris who works for Autonation in savannah lives close to me i called her to ask her for assistance in starting my car. Alana did more than help me on the phone. She came to my rescue at the store where i was. Alana is fantastic. Alana went out of her way to help me. She came to the store where i was and helped me with my problem. Alana is fantastic she is certainly a dedicated and awesome employee.
Did an exceptional job in figuring out issues with my vehicle while other dealerships and autopart stores gave me a generic answer. Hyundai was able to pinpoint exactly what the issue was and how to resolve it
I had an appointment just for and oil change and tire rotation and still was made to sit for almost 2 hours. I had some specifics that was supposed to be done along with the tire rotation service and they failed at the given instructions. That resulted in having to take a second trip to the their location on Abercorn for a correction of service. Wasting gas and my time!! Highly disappointed!!
Their service is good and their waiting room is very well equipped. The only bad thing is that it took almost 3hrs for just one oil change, when regularly in other places it is only an hour or less.
When setting a goal for myself to purchase me a new car for my birthday, and going over to AutoNation Hyundai Savannah, and speaking with Mark (salesman) about my goal and pot holes that I was having he guided me on what needed to be done. However, due to unforseen circumstances I had make the purchase before the target goal date. I went back to the dealership and spoke with him again and when I tell you the AUTONATION team that assisted where AWESOME. They where on top of it to help me and my situation, and most importantly it was not like they just wanted to sell me a car like we often know car salesman to do. They took They time listened and made sure that I was purchasing what I wanted and at the BEST deal. From personal experience of this being my second Hyundai, and downsizing from an 2011 Sonata Limited to a 2022 Elantra Limited (which is no different due to the newer models). I can surely say that I am a very Happy customer. I would highly recommend going on over to AutoNation Hyundai Savannah and let them help with all of you needs in a vehicle. I AM ONE HAPPY CUSTOMER AND YOU CAN BE TO....THANKS AUTONATION HYUNDAI SAVANNAH#happycutomerbyallmeans
This rating is low due to the fact I had a 9:00 AM appointment for an oil change. I arrived about 15 minutes early, was checked in and my car was driven to service area. I was then told they were running behind and it may take up to 2 hours. Three hours later I was told they were done and where to pick up my car. Service rep just had me sign paperwork and never acknowledged the 3 hour wait. Had I known before I checked in I would have rescheduled and not wasted my whole morning sitting in their lounge area.
Great selection of pre owned cars! The sales process was significantly lacking however and I was left waiting for over an hour to be seen by the finance office to finalize the purchase. The vehicle was also quite dirty when test driven. I was told it would be detailed and it was simply vacuumed with no wipe down whatsoever. It was easy enough to clean at home but that shouldnt be necessary. I will not choose AutoNation Savannah as my first option in the future.
Service department very helpful and even though did not have an appointment they let me leave my car and they were able to work it into their schedule and is was ready by the time I got off work that evening , Also everyone answering the phone in the service department are knowledgeable, polite, and helpful.
We could not have been more pleased with the professionalism, commitment and personal attention that we received at Autonation Savannah. Our sales professional, Alana, went over and beyond to know our needs, our personal preferences and spent the time to allow us to make the right decision for us. We interacted with several representatives throughout our experience at Autonation Savannah and each stepped in and did their job with the upmost respect and professionalism. Nothing was pushed. We would recommend Alana at Autonation Savannah to anyone that is looking for a new car. We love our Hyundai too!!
AutoNation Hyundai Savannah was very easy to buy a car with. Payment I can afford and a beautiful SUV to boot. Fits my needs well🤠
My salesman Wayne was outstanding. Prior to purchasing the vehicle he let me know when vehicle were to arriveat Auto nation. He is veryknowledgeable on the Palaside. I justlove his energy and knowledge.
We always have great service from Peacock Hyundai and have purchased our last 2 vehicles from them and we will continue to purchase from them in the future. We recently had to bring in Tuscon for a recall. We were treated pleasant the only complaint we have is that the chairs in the waiting room are awful, but that will not keep me from purchasing my car from them. We love the brand and the dealer.
This was the best car buying experience I have had to date! Wayne, our Sales Person, was phenomenal! He is personality plus and has a real gift for making people feel special. The finance department was excellent! Everyone was so friendly, helpful, patient, and efficient! They have called and checked on me and the new car multiple times! You aren’t just a number, here and they care about their customers! 5 STARS!
We were greeted before we got to the door and when we went inside we met Wayne and he helps me get exactly what I wanted and listed to what I needed before showing me anything and then when it came down to finalizing everything and getting us out the door with the car we wanted and a smile Trey made sure to not let us down
Quinton was very helpful and made the buying process very easy. He was friendly, attentive, and knowledgeable about the inventory. 100% recommend this location and the staff that work there.
Bob at Hyundai Savannah was very helpful. My car was ready in a timely manner. Very pleased will return!
I took my 2013 VT into the dealership for a Hyundai approved repair. I am completely satisfied with the promt manner in which the maintenance department handled the repair. I am completely happy with my service team member Terry and general service manager Dan for maintaining their professionalism. I am more than happy, appreciative and impressed with the detail department. They went above and beyond cleaning my car. I had to make it a point at 8:30 pm to stop by the detail shop to tip and thank them in person. They were there at 8:30 pm and work in this brutal Georgia heat. They didnt want to take the tip and said it was a part of the job but i refused to take it back. Thank you Peacock Hyundai and Hyundai USA for a job well done.
Service was pretty great! Quick easy process and the waiting room was very clean everyone was very nice and helpful 5 stars in my book !!
Tyair was amazing! Each team member I came in contact with was incredible
Once I finally got an appointment to get my car serviced (Savannah, GA) Terry in the service department was great. He has always been helpful, friendly, answered any questions I had, let me know the approximate wait time. Terry I would give a 5*.Since the Hyundai changed from Peacock to AutoNation, trying to actually get an appointment took me 3 1/2 weeks. No answers to my phone calls, no answer to the online request. Finally, after all that time, I left a more aggressive voice mail and did receive a phone call to set an appointment, which then was 2 weeks after that. The person was not as customer friendly as what I have received in the past with Peacock. I do not usually complain since I am more of a dont sweat the small stuff kind of person but I have to admit that the Hyundai dealership is not the same as it once was as far as customer service. I would rate that a 1.5*KK
Ashley Parker is kind, knowledgeable and always a pleasure to deal with. She makes me actually look forward to service appointments.
I absolutely Loved what I saw over the weekend!!! The new 2021 GV80/90 SUVs...beautiful!!!
Quick turnaround for oil change. They were busy and couldnt do a car wash for me ( I had coupon).
Great service Great staff. Was in and out pretty quick and so far Im very happy with my car.
It took 3 months to get my car in for its first service visit.When you try to contact the service dept. they never answer the phone.
Outstanding service. Everyone is professional and courteous. Ashley Parker has been my service advisor since I moved to Savannah and she has always gone above and beyond. She is an amazing person who genuinely cares about others and their needs. Ive never had to worry when issues would arise with my car because she would always walk me through the process and explain the details every step of the way. Highly recommend Ashley and the other advisors (Adam and Terry) to everyone. I dont trust taking my car anywhere else.
Everytime, I go to Auto Nation Hyundai inSavannah GA. The service department is outstanding.Takes care of my car in a timely manner. I have a 2020 Hyundai PalisadeI am so pleased with this companyService Representative Ashley is outstanding, knowledgeable of her job there. I will always be a customer to this company. Thank you Ashley for your Service.
I had great experience there specifically with one of the seller named Sam
Although there were staffing shortages due to COVID they serviced my vehicle in a timely and efficient manner. Bob was a one man band. Job well done!
The sales department was very nice and courteous. One sevice department young man (at least he sounded young ) was very respectful. However Ms Ashley was rude and disrespectful. She would over talk you an not allow you to ask your full question. She also made me feel as though she felt I would not be able to afford the service I wanted done on my car. She also treated me as if I was ignorant an could not possibly have any knowledge of cars. So I ultimately had my car taken some where else an paid the the money to have it done. She cost Hyundai over 5,000 because of her attitude. An when I spoke with her manager about it he brushed me off. I will never go there again.
The vehicle process was very smooth with the help of Mr. Angelo. Hands down the best salesman I have ever dealt with.
It is very difficult to speak with someone from the service department. I was running about 5 minutes late to appointment and wanted to inform them, but couldnt get to a person, only voice mail.I was seen still for a recall repair, work was done, it did take a little longer for vehicle to be put in bay, but work was completed relatively quickly.Was disappointed that nothing was said about other work that could have been recommended, since my engine light was on, as well as my traction light.
I recently purchased my second vehicle from this location. I love the Hyundai product. The sales team is friendly and helpful.
It’s not more company it’s private dealers only,, for oil change in brand new car have to wait for more then 1 month,,, Seriously?? So disappointed.Always have a excuse of lack of staff,,, n also service n customers care is worst
This is for the service department the receptionist was super rude to me. This is not the first time I experienced bad customer service. I will never return there 1st impression is the worst.
This is my second time here to the service department and definitely my last. I drive all the way to the Bluffton location because I feel like a valued customer there. I came in simply about a battery for my remote and was instructed it was better for me to go to Batteries Plus.
They always do a great job. Prices are very competivie. People are great. An oil change can take longer than at a quick change place but the dealer checks a lot more stuff that is specific to your car. And they can do extra things like a tire rotation.
All of the employees are very friendly. Went in the morning without an appointment after traveling from Tennessee, and Kenny ( I believe was his name) from the service dept. got me in to get an oil change and other routine maintenance done. I will always recommend this Hyundai! I won’t go anywhere else!
We experienced Peacock because we were traveling from FL home to NC when our car engine went out on the highway. Adam in Service was AWESOME! Talked me through the process from getting our car towed, parts ordered, repair and time to repair. We couldn’t get a rental car for 5 days - so I asked to talk with someone in sales (we had discussed buying a new car in the past few weeks)He then took me to Angelo in sales. He knew our dilemma. No car to drive. No rentals available. Ours being in the shop in GA for 1-2 weeks. He asked all the right questions as to the car we wanted. Gave us a great recommendation for a lunch place. Took the edge off the stress entirely. Then helped with the process of efficiently buying a new car!!!!I have never experienced the professionalism, efficiency, courtesy, knowledge and downright caring of the people who helped us at Peacock. They were so good - I’d go BACK there even though it’s 5 hours from home.I just don’t have the words to express how grateful I am for their service with compassion. Yes 5 stars!! They earned them.
First I want to say that the General Manager was an awesome asset to have there, and other than that it was the worstexperience I had. It was suppose to be an easy buy. I just bought another car in another dealer that day. My wife already liked the car and I had the price that I wanted for it. BUT, GEESS, the sales department not only left us waiting for ever for a cash sales, my wife was regreting the visit there becauseher condition(she can barely walk). We were the last ones there or maybe 1 other costumer and not even once they show us they care for our bussiness, when I requested to let me go home and come the next day, they said no, even with a good deposit. I do regret using that dealer, but my wife wanted that car. Really it will be better buying from the online dealers than going back there... I WILL NEVER BUY ANOTHER CAR THERE...👎
They were great. I brought my car in for recalls and paint chipping and they were able to take care of all of it.
The service department has always been on top of my vehicle and very transparent with what they see as needing attention. However calling in to make an appointment has been Russian roulette and highly aggravating called multiple times left 4 messages the last one was to call me back and just give me a date and time. She called twice left message to call her back only to get a machine message.. my suggestion just book it online bypass calling her it will save you the headache. I just bought two vehicle so as long as the service department doesnt change they can service all of them. Will just avoid calling to book it...
Service appointment was very quick. Got me in before my scheduled time and had me out the door in less than an hour.
When in to look at a use car. However, the sales person Alana pointed out there was a 2022 in my budget. Therefore the 2022 with no miles made since to purchase over a 2017 used vehicle.
I went to them to have a key made the guy gave me a price and went to get the key while he was gone the price went up $20 are you kidding me. He said yeah we are under a new dealership name now and price has gone up. This past Friday I called multiple times and no answer only voice mail. So I finally left one and got no reply. Called again today a few times same thing. Left message with no return call. With messages of what I wanted done in service. I guess this new dealership that took over picks and chooses who they want to do business with. And all I wanted was new tpms sensors programed to my car. And I was told from other customers they dont charge for it as long as you own the car. But they may remember me fom the key and triple charge me.
Everyone was friendly and helpful. I went to look one day and decided to come back the next day. There was one guy who did a short high-pressure spiel - “it’s such a good deal it may be here tomorrow, might as well get it now. I’m going to laugh at you tomorrow if it’s gone” (yep he really said that) - but my salesperson Alana was low-pressure and chill.
People were excellent, service was fairly quick, (I waited) Only thing I found a bit odd coming from other dealers is they had no waiting room at the service department. Not a huge issue as you could go into the main dealership building.
Ashley did a wonderful job and we appreciated the care and attention to our vehicle. 10 out of 10! One of the best experiences we have ever had.
Terry was very supportive. Excellent customer service. My morning was not going very well and Terry was very understanding and assured me that he would do everything in his power to find the problem with my car. He explained that I would have to wait awhile and communicated with me during my wait. I live in Beaufort, Sc and I have a long drive, But will continue to visit this Hyundai dealership.
Came in for a scheduled oil change. Was in and out in no time. Great customer service. Would recommend!
I had to drive back to NY and noticed that my mileage was going to reach when I would need my oil change. I didn’t want to take any chances driving without getting my oil changed so I took my Hyundai Tucson to this location and they were very accommodating. They were able to take my car within the hour and I was able to have piece of mind that my car was going to do well during the 12hr drive I would be taking the next day.
I recently took my vehicle in for a recall issue it took me a long time to get in for the re-call I wrote this off to being shortstaffed which a lot of places are in the current environment! The dealership has also changed hands which can be part of the acclamation! The hardest thing and the most inefficient thing I have to say about them is there phone service it is impossible to call the service department invariably you end up leaving a message! And for a while there when I was leaving messages nobody returned my call! Fast forward they did both my service work and the recall issue on a timely basis once I got it in! This is the third time this dealership has changed hands since I bought my vehicle it was Savannah Hyundai which then became Peacock Hyundai and now it is AutoNation Hyundai! Having faith in a dealership has a lot to do with getting to know the people I will reserve my judgment completely as to purchasing another vehicle and having service work done to see how they perform once they get things ironed out! This is the most honest review I can give at this point!
First of all, customer service is great. The only concern I did had was that they couldnt provide me a loaner for me to get back to work
This rating is simply based on a phone call that made me never want to go. Representative named chelsey got me so shaken up because she said that’s not my department I can only transfer you. I asked her can you walk back to service to see if someone can pick up the phone? She claimed no because she has other things to do and that is not her department. I asked for the general manager contact information. She simply said he was not there and no way to contact him besides her forwarding the note. I asked her how she sees that effective to resolve a customer issue. I have worked in auto finance as an operations manager and let me tell you how disappointed I would have been to have someone like this answering phones to retain business. Needless to say I wasted my time talking to her. I asked her name and she spelled it out for me twice. This was a horrible experience. Highly disappointed.2 stars was extremely generous
Terry was my service manager and he was great. He gave me an estimate when I dropped my car off and gave me a call to discuss recommendations. I didn’t feel pressured to agree to the added service recommendations and opted to have one item done that day and wait on another. When I picked up my car it had been washed, dried and the inside was vacuumed, interior windows cleaned and surfaces wiped down. Excellent service and staff.
In general Peacock treated me well. I appreciate that its a lot to ask for Monday service without an appointment.But the circumstances surrounding my service was a mess, as the tow driver left my car at Peacock, but did not leave my key. It was a lot of work to find who was at fault and getting it corrected. That cost me a day that could have been used for starting the repairs.Once Peacock had both the car and the keys, they were able to squeeze me in and get the work done relatively quickly. I was lucky that they had the necessary part in stock, which is not always the case with a 2012 model.Peacock did a very good job of keeping me informed during the process and were very accommodating while the mess-up above was being resolved
I had the pleasure of working with Terry during my initial visit to test drive the car.I had no hesitations coming back to work with Terry after my first visit. He was able to walk me through everything effortlessly. He has been helpful since the moment we walked through the door. Terry answered all the questions that I had regarding my new vehicle. Everybody in the facility was very respectful and made sure that we were being helped when we were looking around at the car. I recommend coming to Peacock Hyundai to look for your new vehicle. If you get ever so lucky, try to get Terry as your Hyundai Expert.
Got us into a Pallisade in this crazy time quick. Wayne was the best salesman and even delivered my vehicle to me.
I was looking for my own financing for a car an getting the run around an jumping through hoops and not getting anywhere. Mark Cutters took care of me with no pressure he just sent me a link to apply for financing. An within minutes, done I had financing with a better rate then the other places was offering. I pulled up to Peacock Hyundai DelershipAnd all of the paperwork was done and ready for me to sign. I was in an out with the keys in minutes I would Highly recommend Stopping in To Peacock Hyundai of Savannah.
I had called multiple times to set up servicing on my car and they said it had to be one year or 7500 miles. My car started telling me negative miles until servicing so I just showed up and asked for service. She said it could be a min without an appointment I would just have to wait which is fine, but then 4 hours later I had to pay for the service, and complimentary service was part of the reason I bought a Hyundai in the first place. Very rude, and laughed at the idea of me being there for 4 hours. I will drive all the way to Hilton Head for service from now on, jiffy lube could’ve done what they did, in less than half the time.
Vehicle was brought in for a hybrid system warning light that killed the engine making the car unusable. The service department claimed that the error was because of the transmission. I conducted research and calls to other dealerships to verify with their hybrid specialists that did not show the transmission being the cause of this error. I requested further investigation and provided pictures of the warning message and implored the service rep to check other options and received the text back your car is fixed and ready for pick-up. It was not acknowledged that the hybrid system was even looked at. Unfortunately I did need my vehicle back and after having it home and one more week of driving the same exact error has come back up on my vehicle proving the true cause of the error was not dealt with and instead they placed a patch to get the car out the door.
We had a great experience in purchasing our 2021 Hyundai Palisade Limited. Terry was helpful in every way, in getting the vehicle we wanted. He took all the time needed to locate the color and trim that we required. He kept us apprised through our wait, and made sure we knew he was still on the job. Everyone we talked to at the dealership was friendly and helpful. Great customer service!
My first scheduled maintenance, super pleased with the service in every way. Ashley is always great to work with, service was completed quickly and the car was washed and spotless when I picked it up!
Purchase was smooth. Great Vehicle at a competitive price.
I had a great experience at Peacock Hyundai! Wonderful customer service, the mechanics did a great job servicing my SUV in the time I was told it would take. I really appreciate that they didn’t try to sell me on additional services that my car doesn’t need, at least at this time. I felt they were very honest. Very pleased!
My experience was awful they took a extremely long time to just start to fix my car. My car was in the shop for almost 2 months. I would go up to hyundai every other week to check the status and I will get the run around. I would go back and forth with my insurance company and everyone would blame it on each other. (Hyundai and insurance co) And I finally get my car back and now its making some rattling sound it didnt made before I took it.
The service guys are very friendly and helpful and stayed in contact with me during the entirety! Big shout out to Bob and new comer Robert!!
Ashley took great care of me although I only had a simple oil change, it was without an appointment. They also performed a recall ticket and everything was done under an hour very impressed. Great service thanks Peacock Hyundai.
I was not pleased with the service I received at the facility, I had a appointment at 9 for just a simple oil change. Waited over 3 hours just to get it done, due to a mistake one of the employees made. The employee forgot to pick me ticket in for me to receive my service, so I had to wait until they were finish with everyone else who didnt show up in time for their schedule appointment.
Between the timely towing, the exceptional customer service given by Ashley with status updates while I was at work and the mechanic, I could not have had a better resolution to my flat tire problem. The Hyundai team reassured me every step of the way. I give them my HIGHEST recommendation. -Inez Gregory, long time loyal Hyundai customer
I purchased a vehicle from Mark at Peacock Hyundai Savannah this past weekend and the process went surprisingly well considering I lived about 4 hours away. Mark communicated with me and my wife via phone call, and text messages throughout the whole process until we came and picked the vehicle up. It was a pleasure to work with him. I wish every car buying experience was this simple.
At this point I am going with a negative review for this dealer.I went in last Friday to buy a car, a drive that is 5 hours round trip. I confirmed details about warranty about getting there and it didnt match the paperwork. Even though I had it in writing through email, there wasnt anything I could get done. I signed the paperwork quickly because it was the end of the day and could tell they still had a lot of work ahead. Once signed I was asked if they could email over the paperwork the next day as to save time.Ive since called 6 times, emailed twice and still have yet to get my paperwork a week later. Ive now filed a complaint with Hyundai America and plan to continue to take this further.
My experience was less than desired. The technicians are overwhelmed but they are extremely professional, even under pressure. Its a nightmare getting through on the phone to speak with anyone to verify appointments.
I went in for an oil change and tire rotation, I also had a recall on my vehicle. Everything was done in alittle over two hours, it was suppose to take a bit longer but they finished my vehicle early which was great because I had another appointment to get to.Everyone is always courteous. A special Thank you too Adam, he always makes sure he takes care of his customers. I only want him as my provider at the dealership.
AutoNation Hyundai Savannah did a terrific job with my trade in and Tucson purchase! Really happy with my new car!
Time fo4 60,000 mile service.The recent visit to AutoNation was long. The cause for my visit was air conditioner repair. It took two hours to locate the problem, and the dealership didn’t have the necessary part. I will need to make a return visit in a week to have the part installed. Maybe the cause is Covid-19’s, but a month delay is quite frustrating.
The repair scheduling staff was very helpful in getting my service done in a timely manner and I have no complaints about the work done.
The staff is very professional. Proficient in their knowledge of the vehicles. Courteous and kind. Service was very good. Ashley goes above and beyond always. These guys are amazing. Even though they are short staffed they try to take care of everyone! They deserve high praise and a raise!! From one service industry professional to another THANK YOU!!
I have a recall on my Hybrid. I brought my car to them for service in the past. My car was purchased in WI and I had a horrible service here when I needed it. I called Hyundai corporate and asked if I could take it to WI for service and they advised me to have it checked here. The last time I had to wait 7 hrs for the right mechanic that could work on my car. Youd think if you schedule an apt. for your car. Theyd be prepared.
Staff was nice.... just not attentive. Left numerous voice messages for numerous departments with no avail. Finally went in person only to find they were booked for appointments a month and a half out.
I had a mechanic look under the hood of my car after I picked up my car on Sunday because it had overheated on my way back to Hinesville. My air filter was snapped, loose hoses, clamps, on the engine bed. Ive never had an issue with my car over heating in the 3 years ive had it. I got in contact with the Dan the service manager to explain what happened. Dan told me that it was nothing he can do because it was my fault that my radiator and everything else that was wrong had broken.Even after I told him the mechanic supposedly did a final inspection why wasn’t I notified these problems were happening. I would not recommend anyone to buy or service there car here !
I was in search of a new car. And since my husband worked at Gulfstream, his HR told us that we can get a discount only at the Hilton Head Hyundai dealership. So we started our search there. While the experience was okay, I had a lot better of a experience at Savannah Hyundai dealership. Tony was my sales guy. Super friendly and very laid back. Mary, the sales manager was awesome as well. She was very up front and wanted to do everything she can to make us happy. Lastly, once we purchased the car, Andrew helped Tony out with setting up my phone with the car. He was super friendly, and even though this wasnt his sale, he was willing to take the time to answer my questions! For the future, my car search will start at this dealership! Highly recommended!
This is the second vehicle that I purchased from Savannah Peacock Hyundai. Each time I have used, Terrance Ross. He is always extremely professional, knowledgeable, and personable. He brings a no BS approach and give you the truth, and numbers to back it up. Without a doubt, they have won a customer for life In me. My money is important to me, I work hard for it, I feel extremely comfortable spending my money here, with this team. I can’t wait to bring my fiancé to upgrade her car next, it definitely will be a Hyundai. It definitely will be another great experience to share with Terrance, and the rest of the Hyundai family.
Nothing was a hassle. I hate going into dealerships and sitting for hours, and I didnt have to here.
While driving to Savannah on 3.11.21 my engine light started flashing yellow on my 2013 Santa Fe Hyundai. I pulled into Peacock service to see if they could look at my car, I am from Pennsylvania. I was flatly told by a less than empathetic service person that they could not commit to at least even scan the car if I wanted to leave it for the next two days. I asked to see the service manager and was told he was in a meeting and not available. Out of options, I reluctantly drove to my next destination Raleigh where Southern States Hyundai gladly evaluated my car and found my engine bearings failed and I needed a new engine. A really poor and upsetting experience, and a complete contrast in terrible customer satisfaction and service by Peacock and outstanding service by Southern States. I would give them 0 stars if possible.
This is such a great dealership to go to! They are quick, honest and their customer service is amazing! Me and my husband were driving down from NC to FL for a family vacation when we heard a pop! And we saw large amounts of fluid leaking from the bottom of the car. We took the car to this dealership and they took care of us right away! They checked out the car and told us that it was just the oil cap that popped off! They quickly replaced the oil and the cap and sent us off in less than 20 mins and they didnt charge us! It was an amazing experience! Truely, this could have ended our family vacation! Thanks to the team here we were able to take our 2 year old to disney for the first time! I give this dealership a 5 star review times 10!
I would have given you a five but, my car was ready and no one let me know. I got up to find out how much longer and notice my car was already parked out front
I went to Peacock Hyundai to get my regular maintenance for my vehicle. Terry and the rest of the staff in the service department were great. Everyone was nice and they opened promptly at 7:30. I did not expect my service to take 2 hours though. I had to find other arrangements to get to and from work, which was a big inconvenience.
Everybody was super courteous. They were so expedient and getting my repair done that I was surprised! A man named Q allowed me to use his charger for my phone; that was above and beyond!And a girl named Gabby what is a pleasure to speak with!If you want to be treated like royalty go to Peacock Hyundai!
Most stress less car purchase I have ever had. Mr Frazier was very helpful and professional. Entire staff made my purchase enjoyable. I highly recommend Peacook Hyundai.
My car wouldnt start, I got it towed to the dealership to have a diagnostic done. Not only did it take them 8 days to tell me I needed a engine but they did not do a diagnostic on my car. There are several things wrong with my car that they did not mention. Terry told me they only checked to see why it wouldnt start which was my concern but I clearly asked for a diagnostic. They only told me I need a engine. There is a recall on The engine and they are telling me The engine over heated so they not replacing it. Im not happy with the service I received at all and Hyundai lost me as a customer behind this situation. Ill never purchase another Hyundai again and will make sure everybody is aware of how they handled me.
A salesman met us quickly. We were looking for a used car. They didnt have a lot to offer. Dealership didnt seem organized. One of the cars listed on their site had just been traded in. We were told it would be a week or more before we could look at it. The salesman very nice.
This visit was a total lost of time. No service was done on my vehicle. Still waiting for reply from the big guys.
Mark was my salesman he was very helpful, he accompanyed me on the test drive and was very informative about explaining the controls and function of the Hyundai Kona. Am very pleased with my purchase , Its a pleasure to drive.
There is very friendly staff and Mark is an awesome Salesman. They also have on site insurance guy name Cody and he can get you hooked up with insurance. I would recommend going to buy you a vehicle from them. They are awesome.
This place is the worst. Im in the NE Florida area and found a car I was really excited about. We spoke with several people at this location who didnt have a clue what was going on, but eventually we arranged to drive to see the car for their asking price. A day before, we check online and see the car is no longer there, but has been moved to another Peacock dealership with the priced inflated 6k!!!! Dealing with the Peacock Ford dealership was no better, they refused to honor the price listed on the Peacock Savannah website and want to rip people off. They also had multiple people calling to tell us different stories about pricing and negotiating. Im bewildered and frustrated. Will never deal with this chain of car dealerships and cant believe how poor the service is, or little they respect the customers and their name. This should be 0 stars.
The BEST car buying experience i’ve ever had. I never felt like I was being “sold” anything, I felt like everyone was just looking out for me, and making sure I was 100% happy before signing the paperwork. They got a customer for life!
Paul was probably the best saleperson Ive delt with. The whole experience was excellent from the sales men to the finance manager. We will be buying a second vehicle from them soon.
I took my palisade in to get a routine oil change. Bob Katzman was my service advisor and was incredibly helpful
Well for starters. I was told My brand new aftermarket battery was not good enough for my car that I needed a factory battery.. Which was a lie. But Just to get my car back on the road after days of not working., I agreed. My car is under warranty and it needs an alternator they told me twice it did not need an alternator and another mechanic indeed told me it did need an alternator.They told me they were going to keep my brand new battery that I just put in there.. The aftermarket battery that I bought at autozone. They told me I need to pay $25 core charge for them to dispose of my brand new battery. I said I want my brand new battery back. They said you still need to pay the $25 core charge or you dont get your car back they would not give me my keys until I paid the core charge and $200 for the factory battery. And they lied and told me I did not need an alternator when in fact, I do. They are corrupt, They are liars, And they will cheat you out of your money... Have a nice day
Excellent, Excellent customer care service. Mark Cutter and Terrance (Terry) Ross are exceptional salesmen. We love the efficiency of these guys as well as being courteous, knowledgeable, attentive and with warm heartfelt hospitality making us feel down right at home. It was because of these two gentlemen that my husband decided to buy our 2020 Hyundai Palisade from Peacock Hyundai of Savannah. Also Daniel Wiggins is a great Business Manager with honesty and sincerity. This was THE BEST experience we’ve every had at any dealership. Thank you Terry and Mark and be blessed!
Phenomenal staff and mechanics. I highly recommend working with Teri or Ashley Parker. Ashley went above and beyond and helped me get back on the road after engine failure. Luckily Hyundai replaced the engine under extended warranty and even got me in a rental also covered by Hyundai.Ashley and the team at Hyundai showed me EXCEPTIONAL SERVICE!I was informed of the problems, what they were doing to solve it and I told what could be done in addition to prolong the life of an older car.For car diagnostics and repairs I only take my car here and recommend the same to others.Definitely recommend the Peacock dealership!
I was greeted promptly and treated fairly and got may questions answered
I cant say enough about the professionalism of Dan Cook, Service Director at Peacock Hyundai in SAVANAH. Dan and his staff were responsive, Profesional, knowledgeable and friendly at the same time. Follow thru and communication were impeccable. Dan represents the epitome of how a customer service representative should address his tasks and support the manufacturer he represents. I would highly recommend having your Hyundai service performed by Dan and staff in Savannah Peacock location. He saved our 3 week vacation trip to Hilton Head Island!!
Experience was great while at the service location. Everything went smooth as it should. It was my car’s first service since purchased. Didn’t have any lights come on the dash until the day after service when my tire pressure light came on. I was a a little disappointed when I saw that. Besides that 5 stars.
Young, inexperienced new car buyers—BEWARE. These salesmen will withhold important information from you early in the process, ultimately putting you in a situation where you leave without the deal that you had agreed upon.Keith and I had discussed that I would be putting $5k down and financing $25k for my new Elantra. It wasn’t until after the fact that I discovered his dishonesty, where he explicitly did not mention the extra $3500 fee that would come along later on. When I returned after the fact to ask him why he did not tell me about this additional charge, his excuse was “those numbers just aren’t calculated out here when we are discussing the sale of the car”. I call BS. He deliberately took advantage of my lack of experience, and rather than informing me that my financing would actually look more like $28k instead of $25k because of the additional fees incurred, he let me believe that I was getting the deal I wanted, while secretly falling into the trap of the deal that HE wanted.All he could claim was that he “did nothing wrong”, and that he’s “been doing this for years”. Well, I can tell, because it’s clear that there’s no interest of the customer or empathy. I’m just another pawn in the game.Just know that whatever you verbally agree to (even if you have witnesses to the conversation), will not be the deal that you receive. Proceed with caution.The only reason I gave this review 2 stars instead of 1 is because, so far, I’m happy with the vehicle. Not happy with my experience.We’re all tired of the deceitfulness in this industry. Can’t we just make an honest sale? After all that people have been facing lately, you’d think we’d show some empathy to each other. Good luck to you all! Hope you fare better than I did.
I have purchased 3 Hyundai vehicles from Savannab Hyundai. DAngelo has helped me and my family each and every time. He is always professional, knowledgeable, and courteous. If he doesnt answer the phone, he will call me right back. He really makes what can be a frustrating task, painless. Thank you DAngelo!!!
I would definitely recommend them to anyone looking! Angelo Bunch assisted us and he was very nice, HONEST, and helpful. Car buying can be stressful but I think he m ads it fun and made us feel like equals like a member of the family! I also encountered Mary and Linda Gordon who were both very helpful and kind. The only con I had at this dealership was the finance manager who was very “cold” and his office reeked of cigarette smoke. I don’t know if he was having a bad day or annoyed I didn’t finance the car or purchase any extras from him but he was not friendly like the other wonderful staff members.Ask for Angelo he’s funny and he wont beat around the bush! He knows his cars and he’s a great salesmen!
Drove into Peacock Hyundai for service on my Elantra without an appointment after driving 3500 miles across the country from Oregon.Came in right about 11:45 am just about lunch time. Ashley was able to get me right in with no problem, no waiting, she was also extremely helpful with suggestions about things to do and see for our stay in Savanah! Cant thank you enough for the great service visit!
DISAPPOINTED VETRAN , GOUGING, and a ADDENDUMS COST YOU A LOT,I shouldnt have given them a depost of $500.00 to hold the car that was being shipped in. I waited a month for this car 6/21/21 to 7/21/21, I was so happy to fine that they had a PALISADE coming in; couldnt wait.The salesperson Wayne did a wonderful job but his two others staff members who didnt care, GM CHRIS S. and Sales and Finance M. TERRANCE R. where very short with me and didnt care if they sold the vehical to me or not. I get it, there is someone out there that will buy it. I wast the only one who felt duped. Long story short when it gets here the value of the car changes , really didnt want to give me the VETERAN (100% disable Vete) price, added an addendum of $2,995.00 for things they werent willing to answer questions about. ADDENDUMS are what are called add-on you have the right to ask about. You should know what your paying for. This is a form of GOUGING, the PANDEMIC didnt make it any better, JUST LIKE OVER PRICED HAND SANITZER and MASK
I used to always come here for service when it was peacock idk what it is now. But this place has the worst customer ever i would highly recommend not going here. I was to reach someone in service for a while day finally got somebody to pick up by calling parts department i asked him to walk over and let me speak to someone he said he do that and hung up in my face. I think his name was Tim worst customer service ever. If i could give a half star i would give that.
I did my research and identified a vehicle I was interested in buying (cash) on a Monday. I was contacted by Todd who answered some of my questions, but tended to be slow getting back to me and providing additional information. I asked him if he could honor the website’s offering to bring me the car for a test drive. I live 4 miles from the dealership, and he said that he could, but each time I contacted him over three days, he said he was too busy to do it. I was working from home and could not get away. On Friday he said he would bring it after his meetings. I told him that would work for me, but he never contacted me back or brought the car to me. On Saturday, I drove to the dealership and was greeted by Angelo. Angelo took the time to answer all my questions and then some. He showed me the car as well as an alternate, and I told him I would be back later because I had to go to my part time job. After I left work I called and said I would be there shortly. Amazingly, 5 minutes after that, Todd calls and says, can you come now? This was at 3:00 in the afternoon, now mind you, the deal was he was supposed to bring the car to me. So anyway I told him no I was not available. I drove to the dealership to see Angelo who had the car waiting outside with the engine running and the a/c going. I went for my test drive, loved the car, and bought it. Lesson to Todd, do your job and make the sale, you could learn a lot from Angelo. This would have been a 5 star experience if Todd was out of the equation. I love my new car!
We are so very thankful for Terry. He was a true blessing in helping my niece purchase her first new car. We will forever be grateful. We had an excellent experience with Peacock and will most definitely use them again. Thanks again to Terry and Dan for both compassion and caring. My niece is over the moon and in love with her car. Keep up the great work and thanks for being “real” people.
This was the BEST used car buying experience I have ever had! Day 1, I purchased my dream vehicle (my “want”), for a great price and rate, only to decide overnight that it truly did not match my needs. The next morning I called Dan and he suggested I come back to the dealership to look at other options. Johnathan and Mary patiently worked with me, for hours as I test drove multiple types of vehicles trying to figure out what I truly needed. I found the perfect car, also at a great price, and was able to swap it out for the one I purchased on Day 1. The entire staff at Peacock was pleasant and friendly and felt like family, not salesmen. They even hugged me bye when I left. My brother and sister-in-law, who witnessed my shopping experience at Peacock, said they will be using Peacock to find them their next car. I am a happy customer!
Total reviews rating 4.4
199 Reviews for AutoNation Hyundai Savannah 2023:
Review №1
2021-11-24I have to say that I was pleasantly surprised with my experience at AutoNation Hyundai Savannah. Angelo was my sales person. He was immediately very friendly and accommodating and his attitude was great throughout the experience. The manager I spoke with, Terrance, was also very understanding about my desire to complete the purchase without additional unwanted fees/options. Additionally, the finance/insurance manager, Trey, was easy to work with. I live in SC and took my prior vehicle, also a Hyundai, to AutoNation Hilton Head for Service, but I was much more satisfied with my purchase experience in Savannah. Thanks to all!
Review №2
2022-05-30GM Chris helped me out the most even when the sales manager argued. he made sure I was treated fairly. always review hyundai website financing and promotions and read the fine print.
Review №3
2022-07-06Our experience with AutoNation Hyundai Savannah was exceptional. The sales team were quick to help us look at the vehicle we were interested in and the sales consultant answered our questions with knowledge and experience. Sales consultant Ty Blackman stayed with us throughout the process and took the time to get to know us personally. He was very respectful of our time and was not to blame for the long wait to complete paperwork with the finance staff. I highly recommend this dealership if you’re in the market for a vehicle.
Review №4
2022-04-03I’ve had the same rinky dink car for seven years, and I knew exactly what car I wanted down to the color and trim level. Hyundai AutoNation made this happen for me.Sam and Ryan were my car sales men, and they were both so helpful and understanding.Terrance, the manager, did everything in his power to make my deal work for me.I couldn’t be happier with my new car, thank you so much.
Review №5
2022-06-25We just bought our new Santa Fe from Sam at Auto Nation in Savannah. Weve bought a lot of cars from other dealers over the years and I will say doing business with Sam was a very nice experience. He lived up to the deal he promised, hes super responsive and followed up multiple times after we picked up the car to see if we had any questions. We couldnt be happier and looking forward to doing business with Sam again!
Review №6
2022-06-01Me and my wife went there with the intent to purchase a new Hyundai and there wasnt any hassle with our purchase. The service is what you think of in your mind a car dealership should be and Mark and his brother and all the staff there surpassed my expectations and gave us TOP $DOLLAR for our trades, so we left there the new owners of 2 vehicles instead of one. These guys are top notch and on their game, if they tell you they can get it done at the price range you would like there will go above and beyond your expectations. This was out second visit there and they have sold us 3 vehicles now since 2018. If you want a good dealership go see Mark and the guys at AutoNation, you will not leave there unhappy. THANK YOU MARK AND THE GUYS AT AUTONATION, yall have a customer for life for sure. I wish I could give you 10 Stars.
Review №7
2022-02-26Praise the LORD! Such an awesome experience. The staff is very proficient and had my best needs in mind. In the end, they allowed me to make the choice. Satisfaction guaranteed!! Mark, Terrence and Tim were very patient with me, had my best interest in mind, were very courteous and I left very happy and grateful to GOD for such a wonderful experience because of them. I highly recommend AutoNation Hyundai Savannah because of these young men. They are genuinely concerned about you when it comes to selling cars.GOD Bless!!
Review №8
2022-02-03My Santa Fe was in need of some TLC. I originally scheduled to have spark plugs changed and the brakes checked. The service manager was friendly and when he called we discussed all the things he recommended and when I said I wanted to wait to get the tires changed he was not pushy at all. While the overall price was pretty high, I expected to pay a decent amount because it had been over two years and all I’ve had done was oil changes. Would return!I will say getting someone on the phone or email was difficult, but that could just be because of short staffing.
Review №9
2022-02-08Let me first set the scene here. I initiated the purchase process for a GV70 on line - a first for me so I was a little nervous. As I do not live in Savannah, my wife and I had to catch a flight to finalize the deal. Note that I say finalize, as we had not completed the necessary documents, etc. to purchase the vehicle. OK, now for the good stuff. This was by far the BEST auto shopping experience - ever! It started with their salesperson Mark Cutter. Upon our arrival, before my wife and I could get our feet in the door, Mark met us outside with a smile, inquired about our visit, and immediately brought the GV70 to us. While we waited for Mark to bring the vehicle around, we also had the pleasure of meeting one of their other salespersons - a very witty and personable individual whose name I forget just that fast - who complimented my fedora which led to a great conversation about cars, restaurants and Savannah. Once Mark arrived with the GV70, he asked if I wanted to take a test drive which we did. BTW, we - especially the wife, were swept off our feet on how good the GV70 looked - immaculate! During the drive, Mark provided very sound and precise advise and instructions on how to operate the vehicle. After we returned to the dealership, Mark escorted us into their facility to finalize the deal. The entire process was smooth with NO stress. Throughout the entire process, Mark was the consummate professional, was very personable (recommended some good seafood restaurants), and was very courteous to my wife and I (offered water and escorted us into their lounge while we waited for the finance portion to be completed). Finally, in working with their Finance Manager Tim to review and sign the purchase documents, we found him to be very friendly, thorough (he knows his craft), and humorous. Overall, every staff member we encountered was the same - very friendly, professional, courteous, and humorous. I would HIGHLY recommend AutoNation Hyundai Savannah to any and everyone and would definitely consider them the next time Im in the market to purchase a vehicle. The next time we visit Savannah, Ill be sure to drop by and say hi.
Review №10
2022-03-08Great experience! Everyone was friendly. Went in wanting a certain vehicle that was being sold as I came in but in the end I was more satisfied with the Tucson I had left with. Mr. Temples was an awesome help as he was able to relate from a retired Marine to a active duty Marine! Great sense of humor for an individual who helped my boyfriend and I out shortly past closing hours. Sam, the salesman, was great and honest! Very willing to help us in every possible way! Thank you both! I love my new car!