Kerbside pickup
Yes
AutoZone Auto Parts in Brunswick
Categories
Location on the map
Brunswick, Glynn County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 912-262-0155
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8AM–8PM
AutoZone Auto Parts in other cities:
Comments (157)
Roniecia was on top of it today! We walked in needing a battery, and with it being the weekend and a holiday, they were pretty busy. But she was aware of everything going on in the store and was apologetic when the cashier (who appeared to be new) didn’t know how to properly ring up the battery. She even offered to have it carried out for us. I want to make sure she’s recognized for amazing customer service! This is how you keep customers coming back!
Its ok sometimes they offer to help and sometimes they dont
No dedicated cashier, waited 10 minutes to buy one thing. Guys there were doing all they could, no fault on them.
The manager, Jack P., was truly helpful. I went in looking for new windshield wipers and he showed me all my options, as well as his personal recommendations. I explained that I was on a tight budget and he happily helped me find the perfect wipers within my price range. Customer service like this will keep me returning to AutoZone for all of my auto parts needs!
Fabulous customer service by Pete and merf. Knowledgeable and quick. Helped replace a starter battery in my 05 mb sl500.
Larry Phillips is the man. When Ive shopped over the years, he happens to be there every time. Unlike most other businesses in Brunswick, I have had zero issues after-purchase (most recent windshield and lights). Helpful people, great place. Thanks again Larry
My mom left a review a few minutes ago before had paid. She just wanted to add that the price for a new alternator install was more than $200 less than Firestone, and we got a new battery as well. Good job, and thanks
Great place to get parts reasonable prices. One thing you should be able to look customers up by their name in case they forget there reward card and maybe changed their phone number. If you can do this then you need to teach your cashier to do it .
Unfortunately, two times have tried to give Auto Zone on Community Rd a try. Would not recommend due to a lack of service. Auto Zone on 341 is totally committed to helping out customers. Both James and Darnell go out of their way to help you🙂
Excellent experience at this location. They were able to scan the check engine light on my vehicle to determine what part I needed & I was able to save a little bit of money by finding out precisely what was wrong and getting the exact parts and omitting ones not needed.
Nice polite and helpful Gentlemen experience
Absolutely best customer service!! Maurice Kitchen answered all my questions, stayed with me to select needed products, and very knowledgeable. I come back to this Auto Zone to get the best service. It is rare today to receive this level of customer service in the auto part industry! Keep it up Maurice!!
I would highly recommend this store to anyone needing a part ordered or for any questions you may have. Maurice was very patient with me during the store experience he assisted me in making sure the correct part was ordered and that I had all the necessities to go along with it. He’s very professional and knowledgeable in his field of work. My store experience was great I will be returning
Great, knowledgeable staff!! Clean and friendly
The Manager on duty Roniecia was amazing!! She was so polite to us when we were having a bad experience and she was teaching the employees how to do things the correct orderly way. If I worked with her she would definitely be my favorite Manager!! Great job choosing her.
Roneicia, the store manager embodies the definition of excellent customer service. She went above and beyond to assist me. Very knowledgeable about all the parts that I needed, and patient as well. She made all the difference with ensuring I had a pleasant experience. Will definitely be back to this location for any future needs 👍👌👏.
I went in asking for help for a battery issue that I had for a whole month and Mr. Larry helped me tremendously. Every place I went to I was told I had a good battery that needed charging and turns out I had a bad battery and needed a new one. I had a warranty for a brand new one!!! The customer service was awesome and very fast service and being helped!!!
I had excellent service at autozone the other day. Maurice fixed my issue quick and fast, with no hesitation. If you ever need anything I recommend Maurice to get the job done!
The employees here are always so helpful. I had to replace my battery & they installed it for me. You should wear your face mask of course but they are open & there to help.
Friendly,very good customer service
I went to see about oil for the car didnt know what kind of oil no nothing about cars just gas and go tried to look it up in the manual couldnt find it tried to look it up on google still couldnt find it finally went in the store looked around for a minute then asked for help and all i can remember he let me look at the screen he said 5w 20 i asked whats the best one dont remember what else then i asked for coolant he told me i got ready to pay i ask if he can install a battery nice one was already at the register we went outside to look at the warning lights found out it was tire pressure it needed air i pointed at some other lights he explained every one we went back inside i paid the battery was still there i bought a quart of oil and coolant he said i only need a little bit but he poured the whole thing he said the coolant was ok so i put it in the trunk i told him the cap was missing off the tire he said if you go to firestone theyll put air in the tire and replace caps for free i said do yall do it here yeah or you can pay for some i went back in the store he showed me where it was i looked didnt want the same thing i had so i bought blue you sure it will fit i said he said yeah so i left took off the last three caps and replaced with blue drove off went to a gas station across from neighborhood market tried to find silver coins because it was a dollar found the silver but it only took quarters so i went to the register the cashier was outside the booth said she couldnt get in the register all i need is a case quarter she gave it to me out her smock i didnt think about at the time i know what everybody thinking but some time i have a one track mind anyway on one side a quarter was stuck i tried to push it it wouldnt move i inserted the coins in the other slot the air turned on at first i didnt understand it how it looked then i figured it out i put air in the tire didnt lift at all and it cut off wasnt finished the light still on in the car
Today the fine people at AutoZone again proved why I will not shop their competition. My daughters car battery was failing - I took it to AutoZone and Jack confirmed the battery was bad (and that the alternator was good). He then pointed out to me that the battery was purchased at Advanced Auto which has a store right across the street and suggested I go see them because it appeared the battery was under warranty.I had an unsatisfying visit to the competitor. They refused to honor my warranty because they could not verify my purchase (my daughter bought the battery in Atlanta and the Advanced Auto stores computer system is not linked!!!) Of course, I returned to AZ where Roenica (i hope i spelled that correctly - i just got a quick look at her ID) took excellent care of me.
I came into the store with the disappointment of NO air in my 05 Kia sorento, and Maurice immediately helped me to understand what I needed to do in order to solve my problem. He advised me that my air compressor did NOT work and it needed to be replaced. I knew an air compressor would cost me a lot of money, but Maurice offered to Repair my vehicle at a VERY reasonable price on his off time. He repaired my A/C and now it blows very cold for me and my daughter. Thank you so much Maurice for going above and beyond to help a single mother.... Autozone is lucky to have you as an employee.
Lashaundra measuria, my name is Elden Foster and Ive just experienced the best customer service in the world by Ms. L. Measuria and i will continue to visit Autozone for service of my vehicles. She was very professional and so hellful..need more like her..thank you for hiring Ms. Measuria
Great customer service!! Great selection, and helpful/knowledgeable staff. Best auto parts place in Brunswick
I have alway went to this Auto Zone until today! I went to return a light bulb that I had already called on Monday and was told I could return it even though I didn’t have the package, and went to return it today and the girl that was at the counter was so rude and told me I couldn’t return it so I said okay and called another Auto Zone. They told me I could return it. So, I called the store back, and spoke with one of the young men there who was very nice, and he said yes they could return it. So I told him okay I’d be inside in just a sec bc I was sitting outside in the parking lot. When I walked back inside. He said she wouldn’t do it so I said okay fine I would take my business elsewhere and would never could back to this store ever again. And the girl was very rude and said go ahead and give her her money back down there and kept cutting me off. So I finally got my money back but the guy was so rude and she did nothing cut me off! I was in customer service for years that is NOT how you treat your customers!! If that is the kind of attitude you are going to have you don’t need to be working in retail! I can promise you I will never take my business there anymore. And apparently reading some reviews on this store, I’m not the first customer that has ran into this problem. Looks like some of their female employees needs an attitude adjustment!
Needed a headlight installed and never met such rude customer service from the manager and staff. We had to contact their corporate district manager to get assistance. We will never return to this location.
Maurice was awesome today! He was able to get me in and out in a timely manner. This young man had exceptional customer service.
Oh my Goodness!! Roniecia at the Brunswick Ga Altama location is our angel from God today. Our alternator AND battery died on our way home to Knoxville Tn at 10:30 am. Firestone down the street had me on a 4 hour wait to even LOOK at it with no promises... we were all set to camp out for the day when Roniecia worked a miracle. She sent Stephanie over to replace my battery so we could drive to Auto Zone.... then she called her mobile mechanic who BEAT us back over and he began installing our alternator immediately. It’s almost 1pm now and we are just about ready to be on the road again. My utmost thanks and sincere gratefulness to Roniecia, Stephanie and our mechanic Jonny on the spot- ‘Maurice’!! Well done!!!!
I ordered a rear window switch for my 2011 Dodge Charger on 1/15 over the phone. The representative said in order for them to order it I had to pay over the phone. I did. I picked part up on 1/16. I ended up not needing this part so I tried to return it unopened in the original box they gave me. I did not have a receipt because I paid over the phone which I tried to explain. Roniecia said that she could not find where I had paid for it. I tried to explain to her that if I hadnt paid for it then how did I pick it up because I had to sign for it. She didnt want to hear that. She was rude from the time I walked in. She handed my part back to me and said she can not refund something I havent paid for and said I needed to bring my bank statement back to show her that I paid for it. Then added that technically the part was hers cause I didnt pay for it. I went back to work, looked at my statement seen where it came out of my account, called her and she rudely said that she would call me back after she found it. She called me back 45 mins later and rudley said she found it and I could come back to return it. I took my lunch and went out of my way to return this part. I took the part to the other Autozone and returned it with no problem. Store #4969 has the best customer service and they are the only reason that I will still shop with Autozone. I will NEVER go back to store #293 on Community Rd. Worse experience I have ever had and it was from the manager. Roniecia does not need to work in customer service. SMH
These people who stand in the gap to do the good thing to have integerity especially the manager of your Savannah region a good man and a class act
Every time I go into this location, I always get great service I never have to wait long to be helped the guy maurice has helped me the last couple of times that I have came into the store and he really seems to know what he is talking about I have told him my issue and every time he has put me in the right direction on what I need.
Wonderful customer service. Quick diagnostic and easy fix. Employees were friendly and experienced. Thanks so much!
Worse customer service ever it’s always 2-3 associates working on nothing trying to look busy while customers standing in line it’s ridiculous when the customer has to ask for service when the associate is 5 ft away
Very nice staff!! Theres a young lady Haley who is an amazing plus to the staff she is so helpful and never scared to help!! Everyone here at this location is awesome keep up the great work!!!!
Great selection of parts and accessories
I frequent this location fairly often. As someone else said, the store manager, Roniecia, is exceptional! Always efficient, knowledgeable, and friendly. She deserves a raise! :) -Danny & Bryan
Theres a girl there named Roniecia and shes the best! Shes always on top of her game. Very fast and able to multitask. She gets me what I need and gets me checked out as fast as possible. Perfect example of someone whos great at their job.
Great customer service and pricing
I went to exchange the battery for my jeep that was under warranty and only 2-3 months old.There was a lady there (supposedly) helping me and she was rude the whole time filled with attitude.Emory helped me instead and has helped me in the past. Very professional and courteous.I hope they promote him.On the other hand, autozone needs to fire that woman. Bad attitude, rude, and disrespectful.This was a Friday night on January 29 (2016).
Horrible Service from the Manager on down. We were completely ignored for 20 minutes until we finally said something. Then they acted like we were putting them out.
When I pulled up I could not even finish telling him what was going on with my car because I was so impressed at how quick he ended up out and helping me even in the parking lot!! Very grateful
Had the best price for parts we needed and were well stocked
My review is for a young man, Malik (forgive the spelling if incorrect), who went far above and beyond the typical customer service here in town. I had a madhouse of an evening due to walking out to my car COMPLETELY dead, on my way to work, on a shift the two other employees beside myself had called out on. My neighbor jumped the car (God bless her), but the battery was so far gone, my power steering was giving up on me during the ten minute drive to work. Needless to say, after finally getting to Autozone, Malik identified my problem, assisted me in finding where what I needed was, and personally walked me out and got my car running again. He made an extremely stressful day come to a close with a smile on my face. He should receive acknowledgement for his exemplary performance.
Always has what I need. Battery died. Purchased, they installed and was on the road in 10 minutes or less. Im happy to have them in the neighborhood. Very convenient.
Have always been a customer of this AutoZone but as of today I will not go back. The lady who attempted to help me was rude , she cut me off while I was talking. I kindly left and went across the street to Advance Auto parts and will go back to them. When a customer is talking to you and trying to describe something and you cut them off and says it dont matter you lost my business
My favorite place to go get Auto Parts
Line was so backed up people were leaving. Manager cared less. Needed a battery for a welding machine, the attended couldnt figure out how to sell it to me cause I could give him a year, make and model of a car... will never return to this store...
Quick service. Associate changed wiper blade for me made it look easy.
Just came in Auto Zone cause my car was really acting up n Maurice really turned my day around I advice one who is visiting auto zone on community road to ask for him he is very knowledgeable about cars and has great customer service.
I bought a used vechicle so I needed some things to fix it up. I got good service at Auto Zone
Roniecia is one of the most helpful and loyal workers at this store she diligently worked on my situation until she got the job done. Thanks Roniecia
Its auto zone! they had what I needed and the price was reasonable
Store was clean, associates were friendly & knowledgeable - Mike was very helpful & attentive. All were Practicing social distancing!
I want to thank Maurice for really helping me out with my alternator and I went through so many people but with him he definitely came through
Either the young man in this store is summer than dirt, or, he lied to my husband...will try and stay away from here.
Ive generally liked my experiences here. The workers can be a bit rude sometimes, but overall it ends up being worth your money for what you need.
I love coming to this store. The staff is friendly and very helpful when asked about a vehicle. They make me glad to be an autozone guy.
Maurice kindly helped me get my air conditioner working in my car again!!! He wa very helpful and nice
Terrible service. Don’t even know how to organize a line of customers. I stand and wait in line several minutes and they start assisting customers waiting *behind* me.This is not complicated, but apparently it is at this location.
Some of the staff here need more training to better serve customers. I have bought so many defective items at this store. I now shop elsewhere.
Great service. Was given quick service and correct partwas diagnosed. Dont go to the dealer for a check engine light!
The lady in the parts department was by herself that day and shown great knowledge of products and was very helpful.
Hard working folks who are willing to help when you need it.
Guy had very great customer service helped with everything I needed
Need a battery for my car remote young man was great. He changed it for me and made sure it worked before I left.
I dont really visit here but when I do its always an awesome experience
Very helpful. Was in and out quickly with the parts I needed
They were very courteous and efficient. And they took care of business as they should. I enjoy going there.
They have a great staff and very helpful employees that when you buy that part they will help you to install it.
Roniecia is the best and exelent employer that can make your day easier and better thank you!!
Maurice was a great help to me with helping me find parts and information about my chevy
I waited on hold on the phone for about 20 mins just to find out if my part I ordered 2 days ago ever came in no call or nothing...but it came in they just never called .
Very good service .frienly employes plus open late .have all you need .or get it for you
Staff was friendly and helpful, even though they were busy.
I buy used so if in need they take great care of me
I guess its hard to find good help; cause yalls workers r slow
Very helpful, people are great. I will have to say that I injoyed my visit.
I went in with having a problem and the person helped me solve that problem. Will go back.
Mr. Micheal G.........Great Customer Service...His attitude was just Amazing!!!!!!!!! THANK YOU!!!
Good prices great customer service
Very quick about getting your parts for your car
Add to what about 20 minutes for them to be done with one customer
Always have the parts I need.
Roniecia was great help. I recommend this location to anyone in need of great service.
Staff was rude but I got what I needed 🤷🏻♀️
Have all the basic Autozone items. They dont always have the part you are looking for, but no place does.
Everything is laid out in a way where you find whatever you need and the employees are helpful even if you cant
They are always super busy so it takes forever
Very helpful gentleman that helped us change some very difficult headlamps.
Great service!
Autozone is usually my go to parts store
They have the right parts at the right price. awesome and friendly service.
Thank you for your kindness and good guest service
Very easy to talk to and helped me out before I could ask
I love this store inventory and the very helpful staff.
Quick and efficient, always seem to have what I am looking for.
Found my part . Well stocked store. Quick checkout.
Employee had a attitude. Some people should never work in the public.
They are always helpful and know what I need.
Always friendly and very helpful staff
Didnt have everything . But all were nice
Employee installed the windshield wipers I purchased.
Very helpful when needing fuses in middle of the night
Big thanks to Mervin for all his help!!!...
Cheap parts and great loaner tools
Great service and knowledgeable staff
Very helpful and knowledgeable staff
Great customer service!
Very friendly ppl. Got what i needed
Excellent service, excellent parts experts
They are number one in my book
Friendly knowledgeable employees.
Good customer service
I had multiple people help me. Thank you!
Great ppl
Very friendly
Nice place friendly staff
Helpful and nicely stocked
Well stocked and clean
Great customer service
Wasnt too bad
Friendly helpful staff
Friendly helpful staff
Needed car supplies.
Prefer AutoZone or Napa
Great Staff
Always helpful!
Great place
Smh
Courteous staff
Excellent service
Great
Good service
Good service
Slow service
Good service
Very helpful
Had what I needed.
Rude staff
Had what I needed.
Not helpful
In and out.
Car parts.....thats it
Quick and simple
Very well
They serve you very fast
Total reviews rating 4.2
157 Reviews for AutoZone Auto Parts 2023:
Review №1
2021-11-21After a battery failure (and roadside assistance) we were recommended to leave the car running and take it to Autozone ( Store 0293 - Brunswick, Ga.) I called them to see if they could check the battery straight-away, as we only have one car (were an elderly couple). The man who answered was so helpful and friendly - think his name was Patrick. We did have to purchase a new battery; it was installed very quickly and we were very relieved, as it was approaching a busy weekend before Thanksgiving. We highly recommend using this store. Thank You !
Review №2
2022-04-09Meka was awesome. Very professional and helpful. Thank you Meka keep up the great work.
Review №3
2022-02-22I needed a new blinker light and a gentleman named Thomas was very pleasant and helpful with that. He even installed it for me.
Review №4
2022-07-07Very nice employees, great auto parts store!
Review №5
2021-10-28I went to the store on 10-16-21 with a battery issue. Patrick, at Brunswick #293 assisted me and reassured me that the problem wasn’t a big issue. My car wouldn’t start while I was at the gas pump and I ask 2 men if the knew anything about cars and was told No! Two women tried to manually reset the key fob and they jumpstart my car but their efforts failed. Another young man in a large Pickup was successful and told me to go to Autozone and have them check the battery. Patrick at Autozone explained that the blue ( corrosion) stuff around the cables were an issue and needed cleaning. I explained I didn’t have family or hadn’t made close friends since Moving to Brunswick to help me. I purchased a cleaning kit but was at a loss after reading the instructions on how to clean the cables, therefore I would have to take my car to Warner Robins for my son to do the cleaning. Patrick stepped in and cleaned the cables while educating me on how it was done. Patrick saved the day for a stranded Young Senior Citizen in distress, all while maintaining and being Professional, Courteous, Knowledgeable and with a Large Smile. Kudos to a Gentleman and Retail Service Provider who is skilled in his profession and operates in the Spirit of Exceptional Customer Service Relations Excellence! Thank you Mr. Patrick
Review №6
2022-06-14Very helpful an knowledgeable staff nice clean store
Review №7
2022-02-06Got most of what I came for. Employee was friendly but insisted on selling me an item that doesnt fit my vehicle. I did not buy. I went home and got what I needed from Rock Auto.
Review №8
2022-04-27Knowledgeable staff, efficiency in obtaining needed parts, and friendly service.
Review №9
2020-12-08I was anxious about a trip I about to take. I went in for new wiper blades. Upon entering the store, I was immediately greeted by an associate and the store manager. Both were very knowledgeable on what I would need for the climate change of my trip. The manager recommended other items that were very helpful. She also installed the windshield wiper! I highly recommend this store.
Review №10
2021-03-14Larry is awesome. Very accommodating, made sure i left with what I needed and not having to go anywhere else. Also made myself aware that autozone would also discount my battery exchange to eliminate the additional code charge. Saved me time and money, knocked everything out in 1 trip, and signed me up for rewards to further provide me with savings on future visits. Thanks Larry