AutoZone Auto Parts in Mableton
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Mableton, Cobb County, Georgia, US
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Site: https://www.autozone.com/locatio...
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8:30AM–9PM
AutoZone Auto Parts in other cities:
My experience was terrible with this store. I ordered lug nuts over 2 weeks ago, when I was told to come back in to pick them up there where not there, the manager told me they will be in and a few days. I have her a week, when I went back today the manager stated she thinks they gave them to someone else. I asked for my money back and the manager stated okay, she asked me to signed the screen for a refund and I noticed the price was not correct, after I asked her about the price difference and started to raise her voice at and told me the tax was not on there. I refused to sign and asked for cash back she told me no. This store is unprofessional and sloppy
Horrible customer service and person I spoke to was clueless he had no clue of thee car part and then had the audacity to say that I should know what it is then lied and said no we don’t have it when I questioned why he didn’t know. Horrible will never go to that store in fact I’m going to complain to corporate.
I was completely stressed out about my car, went to two AutoZone and no one could help me with my battery. Because there machine was down, Mr. Charles helped problem solve my vehicle issues, got me a new battery after hours. He was amazing being that I worked for AutoZone for years, I loved his great customer service skills! It is his 1st day at this location and Im glad he is here. Thanks AutoZone!
I recommend Clifford! As a single woman, I don’t know much about cars. My car hasn’t been starting without a jump for the last couple of days. Frustrated because I have to go to work and I went to this location today and Clifford ran my car for a few test. He also gave me a few suggestions to avoid having to go through this problem again. He was professional and I didn’t feel rushed at all. Thanks a lot!
I visited this store this month because my car didnt want to start and i thought it was the battery but the store manager suggested to run a system check and thats when she determined that i had a faulty starter, i but the part and my car is running like brand new. Customer service was awesome and thanks to the store manager to go the extra mile.
Young girl short black hair. Headphones and singing while customer gives vehicle and parts info needed to be repeated several times. Over charged customer, processed refund left it on separate register and walked off left customer waiting. Manager eventually had to do her job for her. Attitude like the customer is a burden the whole time. Not what im used to from the autozone in my neighborhood.
Andy was the associate that assisted me. He is extremely knowledgeable, patient with & kind to customers. Does not try to over sell products or services but makes sure the customer knows their situation. Also bilingual which is a great help to the diverse community the store serves. I will return to this store for all my automotive needs.
I shouldve listened to someone who made a comment about the blower motor that they bought from AutoZone. .I bought a blower motor for my van, and it works fine😀.I just wish I couldve said that for my 87 C4 Corvette....the blower motor didnt last😒😟 it stopped working after 2 days😟😬. America has to bring back small engine and motor job back to the United States. if they gonna be out sourcing parts for American cars...For us to buy they need to use better materials....We can make our own car parts here in America. Especially in Michigan and Mississippi. These two States are not doing well economically.
OutstandingWhen you receive excellent service you must tell the world! Kavious spent over an hour trying to remove a battery that was corroded to the post. His self control, patience, understanding and customer service was outstanding! We appreciate you Kavious! Thank you! If you guys are in the Mableton, GA area this business deserves your business because of Kavious!
Dirty, trash everywhere, didn’t have what I needed and staff looked unpolished and not presentable. Mind you we where there at 8:00 in the morning. Everyone should look good and the store should’ve also look sparkling clean be organized. If I could give this store a rating of 0 I would but I can’t. 🤷🏻♀️
My experience was horrible . I went looking for a bulb for my car. Long story short the guy tht was working in there barley knew anything about lights or a car . I’m asking him questions about a head light he kept saying idk every question . Then he leaves my hood up. I hear him say I’m cold , before u kno it he went back in the store didn’t say a word . So unprofessional not helpful at all. If u guys hire people make sure they kno things about cars ! He didn’t need to be working there maybe Macy’s !
Bought a battery from Commercial and the guy gave me one that was leaking with a dent in the bottom corner. I brought it back and he didnt show any signs of being apethic about it. I went to the restroom to get the acid/liquid off me. Came back and he had set a new battery on the floor instead of on the counter. Knowing that being on the floor drains the battery. No apologies or anything. I honestly think this was intentional. So if something comes up like a bruise, scare, or my skin start getting ate away at, IM SUING!
Amazing customer care ! They went off of their way to help me get my car (about a mile away) that broke down to the actual shop and told me everything that needed to get my car fixed and home ! Thank you so much ! And thank you for the help, you guys are literal angels !
On 3/25/2017, I tried to return an unused container of Aircraft paint remover that I purchased at an AutoZone store location in Douglasville, GA. Because store manager was not available at the Mableton, GA, the store clerk refused to accept the return. The Mableton store clerk stated that I needed to return the container at the Douglasville, GA location.
Although I shop at AutoZone I feel like they should have more mechanically inclined people working for them versus just somebody who is there to take up space and another thing that bothers me because its never enough staff in there to accommodate the amount of people in the store EVER
Total reviews rating 4.1
165 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-01-20AutoZone is BOMB💥 I needed a new battery for my car and I AM NOT equipped to do it myself. I came in and Revvie got me taken care of right away. Mark and Revvie got it installed for me and took care of everything. I have always received great customer service here and I appreciate that the staff are knowledgeable about the products they retail so that I’m able to make an informed decision about my purchase. Thank🙏🏾you Revvie & Mark for taking good care of me. Keep up the great work! 👍🏾
Review №2
2022-06-10Even though they were short staffed, Tommy G at this Autozone location took excellent care of me and replaced my bad car battery expeditiously. I am so thankful!
Review №3
2022-05-25Tommy is awesome!! Great customer service! He helped me in less than 15 minute with testing and getting my battery changed. Nice, friendly knowledgeable and will defiantly make this my Autozone of choice. Thank you!!
Review №4
2022-05-01Came to the location expecting to spend money!! Explain to the store manager Tommy G about the situation. He came out and look at the car. Instead having to replace the bulb he just had to connect it. Instead of telling me it was the bulb and taking my money he save me money. Appreciate the honesty and will recommend anyone to this location.
Review №5
2022-04-30My experience was awesome Tommy went above and beyond to help me , I came into the store twice in one day ,he did exactly what he was supposed to and made my experience GREAT ! He even put my headlight in ! Thank you!!I give this place 5 stars .I would recommend to my friends and family ❤️
Review №6
2022-02-16Went in to get some spark plugs, didnt know the engine size so I asked the employee to go with me to my truck. His suggestion was to take a picture and bring it to him, Ive never had this experience at an auto zone. They have always gone above and beyond service at any locations.
Review №7
2022-04-30Tommy G. was very help with our car trouble situation and if you are at Auto Zone on Veterans Memorial and you need someone that is highly trained and highly qualified to help, make sure you ask for Tommy.
Review №8
2022-06-01Auto zone veteran memorial staff was helpful and fast, the manager was diligent and friendly
Review №9
2021-12-25The customer service was spot on super nice and it was 10 min to closing they stayed a little pass closing and removed my car battery and replaced with a new one helped me with the right choice because I didnt have a clue about what battery to get or what was even under the hood so thanks guys
Review №10
2021-12-23Went to this spot, asked for a part , they didn’t have it . They said they could order it and would ge it no later than 3pm . They took my number and everything and my name . I left , because of what they said I spent 2 hours around the vicinity … just sitting in a supermarket (talpa) from 1 all the way to 3:30pm . I decided to call them and when I did they said they didn’t have it in yet and said I should try calling back around 5 o’clock . 👀. Bruh ! I had already expressed that I was on foot !! … the least they could had done after taking my number was call me if they ever got the part , I know it’s too much to ask but keep note and hit me up if they didn’t get it either . They said call back at 5, I’m assuming they never got the part because they didn’t call me either . The girl that attended me when I first went in had excellent customer service though , only reason why I would go back