Kerbside pickup
Yes
AutoZone Auto Parts in Snellville
Categories
Location on the map
Snellville, Gwinnett County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 770-972-9060
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8:30AM–9PM
AutoZone Auto Parts in other cities:
Comments (158)
Overpriced, same coolant was $9 cheaper at Racetrack Gas Station on McEver Rd and Browns Bridge Rd
I LOVE this location because they ALWAYS have GOOD STOCK of products unlike a few other locations th@ always short on products 🎭IN & OUT🤛
Jack the store’s general manager refuses to do returns at this location as to not mess up his sales. Absolutely rude and unprofessional
The customer representative was very professional, courteous and knowledgeable!
Whats not to love? Two gentlemen greeted us at the door and immediately set to work trying to locate a battery for my 25-year-old car. And guess what? They had TWO. I purchased one of them, and was out the door within five minutes. Service with a smile!🤗❤️
John Mann, Zion, John Roberts, gave great customer service while I was in the store. Very professional and willing to assist with my questions as well as with getting the right parts to complete the task. Outstanding team work among them and appreciate them being patient with a disgruntled customer that was already frustrated with changing parts on his vehicle!V/rJames Pierce
I have a Chevy Equinox and I came in to have a battery tested. The manager John and his staff was so professional and friendly. I want to especially thank Mr. John for going above and beyond by helping me change out the battery. His expertise is priceless. I am so glad that AutoZone on 124 next to Walgreens is here in our community.
I live over an hour away and was in the area to purchase some wheels. The seller had lost the lug nut socket so I went on a mission to find one and avoid having to make the drive again. They had the socket but it was in a full set costing $70. The time was 845 pm and they were open till 10 so I went to check the other stores around the area. It’s now 854 and I’m knocking on the door to the competition finally got someone’s attention and they said that they were closed. I showed the item I needed and informed him that they were open for 6 more min. Only he didn’t care and ignored me. By now the only thing open was the auto zone and the $70 set. When I got there the manager John said he was waiting for me to come back, he held up the socket I needed and said he got the one for his own wheels and he would let me use it. He was so helpful, friendly and professional and everything a manager should be.
A young man by the name of Mr. Glover helped me. He was fast, knowledgeable and had a great sense of humor. He is an asset to their team.
I ORDER 2 Camshaft Position Sensor I only got 1 not happy.
Harris was great with his customer service.Friendly and very helpful!!!
The best store I have ever been into the guys that work there were amazing they helped me with everything I needed help with. I will never shop at advance anymore
Very helpful!!! The gentleman helped me fix my problem without spending a dime.
The slowest autozone I have ever been to.
Ignore The Ryan guy Autozone I’ve been coming to this Autozone for years seeing kids up there working on their cars is a great thing. They aren’t hurting anyone it’s autozone where else should they hangout to work on their car’s? They probably spent more money there than then anyone else ever has. This autozone is great and has a great environment will continue to keep coming back. Let those kids be!
Very well organized. We were able to find exactly what we needed without assistance. Check out was quick and social distancing was very well spaced out. Clean nice place.
Needed a fuel pump and spark plugs for my vehicle and Zion helped me fast and efficiently! Even reminded me to get the strainer for my vehicle but they didn’t have one in stock but he found a store that did have one for me. He also took the time to look up the firing order and spark plug gap even though they were busy. Great fast and efficient customer service. Thank you Zion for helping me with a smile!
I like shopping here for my quality tools. Nothing says professional like Autozone tools.
Excellent service. John M. performed a diagnostic test on my car and quickly replaced the battery in no time.
Great store! Mrs Kim help me out a lot and gave me good recommendations for my headlights and spark plug. Needless to say I was able to save some money because they had a good sale going on thank you thank, great staff, great store!!!!!
Can’t believe I go buy some products from these people then they double charge me and refuse to refund the charge they say didn’t go through that’s on my bank statement. She says you will have to dispute the transaction with your bank. I have never in my life heard of that but I guess that’s the road I have to take because the store manager is too Lazy to perform her job. mrs farida munna was the store manager in the situation and obviously does not know how to work her computer system definitely need a replacement customer service is terrible and she does not care about the customers
Not pleased at all, I purchased a battery from you on a Wednesday found out it was bad. Swapped it for another and was told that my alternator was bad. Purchased the alternator, had installed and my wife was lefted stranded again. Had car towed to repair shop to only be told that that battery had a dead cell. The repair shop had to install a new battery to find out if there was a problem somewhere else. I tried taking it back that was 2 days old and was told no. You guys have got to do better, 3 batteries bad and no refund, I had also purchased a heater core for my truck and paid $1300.00 for installation to find out it was bad. Now, I am told with warranty it was free to replace. But what about my labor fees. I had to pay again for a $125.00 part to be installed again. No excuse!!!
What a joke ...... I didnt know this was the local hangout for high-school kids..... very unprofessional. Employees outside hanging out in a seat right in front of the door all of his buddys parked in front of the building all in the parking lot working on there vehicles. Definitely will take my business elsewhere
Rajiv and Zion were a great help, I went in not knowing what parts my 4 cylinder ford mustang needed and they helped me out by going outside and checking to see what was wrong even though my car was parked sideways. I left with the right parts and my car was fixed the next day. Im not sure how long this will last as it is a Ford but the service was great.
Needed a license plate bulb socket for my car that nobody seemed to carry. I came into this autozone and was helped by Kimberly who said the part didnt show up in their system but went a step further and searched for the part number online and was able to find it in their system that way and ordered it for me! Excellent service from this great team!
Went into this AutoZone location yesterday afternoon and I was trying to get some parts for my pick-up truck. Got up to the counter and was being helped by Jameela, she looked up my parts that I needed and then went to the back to supposedly get my parts. When she came back from the back she didnt have any parts in her hand and she clocked out and left. After asking one of the other gentlemen that was working he said that she just clocked out and left, come to find out she was supposed to get some spark plugs for another customer behind me and he was very upset. After she left I was being helped by another employee, not sure how to say his name but his nametag said rajiv, his customer service was great and he got me my parts very quick and helped me get out of there quickly. Him and the other employee named Zion was very quick and very efficient. They were all around the store helping as many customers as possible switching back and fourth and trying to help customers on the phone as well. Those two gentlemen showed great customer service and were both very nice and apologized for any inconvenience that was caused. They were the complete opposite from their fellow co-worker, she was very rude and walked out on two customers in the middle of helping them. That was rediculous and not called for.
Warranties are actually warranties.. no hassle just take your old one in give them your phone number they will swap it out, no problem. Only thing, if you want an upgrade, you jus pay for that. Pay the difference of the upgrade.
Great place to shop for auto parts and supplies. I usually get excellent service there as compared to Advance Auto Parts. As a female automobile owner that has limited mechanical knowledge, I appreciate good customer service. Great job Auto Zone!
Staff at this location are always helpful, insightful, and will help you get in and get out.
I always get good service every time i walk in. They are very welcoming. One of the workers, Kolby was very helpful and patient with me when I asked him about what would be the best option I should do for my car problem.
Came into Autozone looking for wiper blades and was greeted by Brian C . Very helpful person . He even gave me great advice about other questions I had . Thank you Brian !!!
Has the parts I need all the time
I bought a set of rotors from here about a year ago and rotors suppose to have a warranty on them for a year I wanted to see if they would honor there agreement they couldnt even find me in the system bad part about it this isnt the first time so I shop on line for my parts know thanks auto zone
Very rude staff. Blavk manager has attitude everytime i come in. I asked if they price compared she said YEAh and walked off to jave someone else ring me up
Very pleased with you guys service! Ms Kimberly was very helpful work changing my battery and headlights. Workers great attitude and very friendly!!
Cindy insulted me by holding in my face , a paid for item that I had a receipt for , and asking of it looked like she could resell it. Dont buy from here , they may not be willing to return an item if they cant get their sale back.
Went in to buy some brake pads for my car & was very pleased with the information & products. Would recommend highly.
They had the parts but the people really dont act like they want to help you like they used to. That goes for all of the autozones I have been to. They dont even have parts book behind the counter anymore so they carry stuff that they cant even look up. So sad.
Always helpful, and knowledgeable, good people. 🤙🏾
Went to grab some parts for my truck, store manager I think Kim helped me and saved me time by getting the extra parts I didnt know i need to complete the work. Very knowledgeable and organized!
I ordered a part for my car and was told it would be here the next day after three. I get there and am told that the order got canceled and they didnt know why. I was then told after the fact that they never know if the vendor they order from will have it or not..They acted very naunchoulant and careless about the whole situation. VERY unhappy about the customer service at this store. Needs better staff
Thanks to the team at this Autozone, very patient and helpful helping me find the right bulb for my headlight and rajiv even came out and put in in for me even though it was freezing and rainy...very friendly and knowledgeable folks that will go the extra mile to help you
I just went to the store & got my headlight changed by Cindy. Great employee she always does her job I highly recommend to ask for her help when going into the store..on gang
Cashier was rude and said that the battery tested didnt work and told me that I should of went to Advance Autoparts. I just left and went to RMR.
Employee to employee communication during the time I was full of profanity. Total disregard of customer. The place and prices were good. No discredit to the business itself.
Love this Autozone always helpful. And there is always cool cars there hanging out great kids
I live in Philly and came to Georgia and had to repair my gson car went to Azone and the service was BETTER than Philly. Asked if Im a vet and addled discount. Dont do that in Philly.
Gave the lady all my information on my 3500 dodge 5.9 cummins And she still give me the wrong fuel filter Being a contract labor this cost me 240 dollars 4 a $19.07 fuel filter. stay away from this auto zone.
They usually have what I need for my car, but if they dont they will order it.
Just had an amazing experience with the lady who replaced my battery. She really saved my day today!
I walked in and ask for windshield wiper blades and ask could they be put on, no problem, in and out in 5 mins, service was great and fast.
Great customer service
Great experience, the guys were very helpful
Zion was very knowledgeable, kind, and professional just like every experience I have at this location!
Always a great car place...Keep living life to the fullest!
Pleasant service and easily found what I was looking for.
Ok place. Staff could be a bit more friendly and inviting. Prices are a little steep on some things. Definitely shop around.
Kimberly is very nice and every one is nice but every time I go I have the misfortune of getting that rude bucktooth lady called Beverly she is bold asf and talk to everyone like she wont get hit
Awsome. They let me use the engine diagnostic device. Then gave me a print out of the results.
The two service reps in the store were very helpful & customer focused!
Went for a battery and alternator check free for those that dont know, helpful employees, only takes a few minutes to have checked.
Came to return rotors I bought from the five forks store. She told me I have to go back and return them there because they dont have cash on hand.
This was a first for me! Wonderful services and they dont charge expensively. You guys are the best!
A good place to get car parts for a reasonable price and some got lifetime warranties
Prices arent impressive but the service is good.
You better know what you want else you will be checking all sections. Staff are not helping.
Wonderful she tested my alternator and they had mine in stock
Staffed is knowledgeable and very helpful even when they dont have to be.
Says we wasted his time.. sorry that you have to do your job sir. Sorry that I didn’t know my battery couldn’t be charged , will be going somewhere else next time .
The cashier was friendly but they did not want to install my windshield wipers. This is a service that they advertise
Dependable, in stocks parts, however. the price for some items are a little high.
Very very helpful. Thank you guys.
Super , top snitched, fast. New battery in out 15 minutes. whahooo.
Usually have what Im looking for at a reasonable price.
Have what I need ALL the time! The employees there are very knowledgeable.
Great place to buy new car parts/ accessories.
The technicians were very helpful in getting the car operational again.
Nice
People could have been a bit nicer .
So friendly
Always in and out, faster service than most other stores.
Great shopping experience, and customer service. I found everything I needed.
Too serious need to smile more. Let the customerfeel welcome.
Centerville Ga, Store employees act like they dont care, and have nothing in stock, when they actually do.
Vanessa was extremely knowledgeable in a great help great customer service
Excellent customer service. Very helpful
Excellent service
Staff always helpful and nice
Always something to find for your car and not expensive!
Had what I needed windshield wipers but they put them on wrong.
Employees dont know what theyre doing and horrible customer service
The team has lots of knowledge of what you may need.
Great staff. Terrance was very helpful.
Helped me find a battery for my Harley in a minute.
Got my brakes here
Most of the time they have the part.
Not too helpful,and sold me a broken tool.
Great story wait too long
One of my favorite stores
In and out quickly
It was ok service was a little slow
Customer service is really bad.
Not the nicest group of people working today.
Parts for car good prices
Great for my car 👍
Fast fast service.
Good customer service
They work very slow
Didnt have what I was looking for.
👍
Very knowledgeable and helpful
For all our automotive needs.
Great customer service
Service was great.
Good customer service
Nice people 👍
Good parts selection
The best staff ever
Good spot
Ok
Not very fast or friendly
They have the parts
Fast efficient service.
Nice customer service
Ur cars doctor
Great service!
G&E professional svc
Very accommodating!
Fast and efficient
The staff sucks
Real man store
Ok
Great
Good service
Nice staff
Hey, its Autozone.
Good
Car needed something
Very helpful
Very helpful
Helping staff
Helpful people
Great location
Knowledgeable stuff
My go to spot
No comment.
Very helpful and personable owner and staff. I was waiting in the parking lot for the store to open in need of a new battery. They took care of me super fast installed a new battery and some windshield wipers and I was on my way. Thanks guys!
The attention is excellent and very good parts
Total reviews rating 4.2
158 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-05-03Regularly go here to recycle my used oil from oil change and to buy some items for my car. Never had any issues and the employees always great well and are knowledgeable about the whereabouts of items as well as some answers to questions I may have. Went there last week to buy some items to get my callipes painted and was offered some advice on which sandpaper to get and so on. I go here cause it is a local store but would recommend to anyone even if you have to travel a bit to get here.
Review №2
2022-02-12These guys were awesome. I work at Walgreens right next door. They were still closed yet so kindly let me come in. Russell and another gentleman were so kind. I get itAs there drawers were not in yet. I paid by card. OUTSTANDING CUSTOMER SERVICE. Would recommend end highly.OUTSTANDING
Review №3
2022-06-27So far I been to every AutoZone by my house and each one always have excellent customer service! 5 stars
Review №4
2022-01-09Good vibes and professional staff. Came to buy some car detailing items and to return something, and Russel and Harris were easy to work with. Chill folks. I always come here for all my automotive parts when I’m home from college. Keep up the good work fellas.
Review №5
2018-12-04I was so pleased with the service at Auto Zone at this location. They helped me replace my headlight. I admittedly did not know how to do that. Auto zone saved me time and money by helping me. Now I know how to do it next time also! Thank you!
Review №6
2021-12-10When I came into store on today, the MOD Jaqueze was very helpful. Not only did he display phenomenal customer service, but he was extremely knowledgeable of the stores products. Thanks for hiring such a friendly manager.
Review №7
2022-06-14This store is the best did things that were above beyond the call of duty I highly recommend this store
Review №8
2022-05-08Love the guys they were upbeat and good customer service. Great guys
Review №9
2021-09-16Tim and John the best ever! Called to inquire about a part 3 minutes till close ended up going to the wrong auto-zone and called them to let them know if it was still okay to come mind you it was after closing time they waited 10 minutes after closing till I got there to pay for the items I needed. Truly went way above and beyond the call of duty, Humbled by your kindness you guys are literal life savers! Thanks again!
Review №10
2022-06-17Very helpful only store I go too