Avonlea on the River Apartments in Duluth
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Duluth, Gwinnett County, Georgia, US
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Site: http://www.avonleaontheriver.com/
- Monday:11AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:11AM–6PM
- Friday:9AM–6PM
- Saturday:10AM–5PM
- Sunday:12AM–5PM
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in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Enjoyed my time here. Leasing staff was great, maintenance was quick and helpful.pros:-good amount of space and storage-great kitchen layout-great walking trail for my dog-convenient locationcons:-paint & floors were cheap, so easily scuffed-no padding on the bottom floor/felt like I was walking on concrete-A/C closet was loud (which was also a pro, since it doubled as a white noise machine at night)
Been living here for over a year and still love it. I have a first floor apartment and rarely hear my neighbors. The new renovations are so nice and worth the rent price. Its a relatively quiet complex with few issues. My only complaint I would have is the massive speed bumps at the gates coming in/out. They tend to rub the bottom of shorter vehicles. Other than that, the leasing staff is great and attentive, and apartments are well maintained!
We have lived here now for just over a year. The amenities are well kept and updated. My husband and I love to walk the nature trail in our free time. The apartments live up to their luxury name with updated finishes and stylish floor plans. The staff are also amazing and always available to help!
The leasing agent did not provide any information on the cost and procedures for renting. When she answered the office door she just handed over a key for us to go look at it ourselves. She did not volunteer any information. Very bad customer service. Despite her bad attitude and curtness, we did look at the apartment and it was in bad condition. It had a smell to it and the carpet was not good.
The place is liveable. Its a pretty old apartment complex with bare minimum and cheap upgrades to make it look somewhat renovated. The neighborhood is pretty quiet and has dog-friendly nature trails which is a pro. The mail room was broken into numerous times and all packages were being dropped off at the office which caused a lot of inconvenience for everyone.The staff is great when you show interest in signing a contract (obviously). Theyll be friendly to you until you get moved in. Once youre moved in, they are the most rude staff ever. Youll start remembering a gentleman named CJ. Hes the rudest of them all. When you walk in CJ gives you an attitude and asks you what you need but you can tell he is extremely bothered.Overall, the only main factor that avoided us from living here was the office staff.
There seems to be several five-star positive reviews without comment for this apartment complex. Do not worry, I will provide a comprehensive & thorough evaluation for you.Strengths: The location is not too bad. There is shopping nearby so you will spend less time battling traffic. Also, there are trees and a nature path that leads close to a river. Sometimes you will see deer.Weaknesses: Avonlea on the River is advertising they have renovated the apartments. They believe renovation is synonymous with face lift. Cheap changes and some primer on the wall will not justify the cost of living here. It is evident that they focused on doing the bare minimum. I have experienced several leaks. The maintenance team will eventually respond to perform their job. The staff was pleasant in early interactions, but they do not demonstrate professionalism when there is a need for mediation, problem-solving, or anything past superficial conversation. Anyone that comments this is a quiet apartment complex is not telling the truth. If you live beneath someone their footsteps will sound like stomping. I can clearly hear the conversations my neighbors are having across from me while inside my apartment. The apartment complex adjacent to Avonlea (The Retreat at Johns Creek) recently had a drug related murder of woman. Yikes! I guess you shouldnt be swimming in the nearby river for obvious reasons. I am disgruntled, but mostly because I personally believe you should not be stuck in a living situation that does not facilitate safety, well-being, and good quality of life. How can you truly know that your living arrangement will consist of these things before you have stayed there for a short period? Unfortunately, you have already signed a lengthy contract.In summary do not live here if:You enjoy being able to fall asleep without hearing all of your neighbors activities.You have self-worth.You have pets (no dog park, and there is a combined weight limit of 50 pounds or whatever).You think there should be better opt-out clauses which means you are viewed as more than a specified dollar amount.You enjoy having a good quality of life.Want your family to feel safe.You are afraid of deer.Expect to be treated respectfully.Thanks for listening
I will never ever recommend this community to any one.management never listen you, they put you in situation to do what they want.they dont care about your inconvenience.they dont listen others problem.I dont know why but they are changing 8 doors in my apartment they are putting bigger door.they have to remove old one and break side wall so they can put new big door.every thing is too noisy and dusty.i have to kids , this situation is not good for them.but they dont care about it, they just want me to remove my stuff so they can do there work.its creating to much problem for me and my family.
Let me start off by saying that I do not recommend this apartment complex. I have lived here prior to the renovations and now after - looking to move into a house within the next few months. What can I say? We don’t enjoy moving - although we’ve had to move around the complex here a couple times due to the “renovations.”Pros:*Pretty Quiet Neighborhood*Convenient Shopping (Target, Whole Foods, Publix, and Kroger is a couple minutes away)*Convenient location to highways (400, 285/85)*Maintenance is pretty responsive and friendly*Doggie bags and trashcans provided throughout community*Multiple recycling options located near Trash Compactor*Monthly Resident Activities are offered (e.g. Pool Party)*Beautiful pool area when it’s kept up*Fitness Center is a decent size, sanitizing wipes aren’t frequently replenishedCons:*Multiple break-ins (Mailboxes, Package Room)*Cheap Renovations (light switch plates are crooked, paint splotches/drippings/denting on walls, edging on ceilings aren’t neatly done, wall plates near corners are messy, gaps between door hedges, and the list goes on).— Complex started off with one contractor company (viewed one completed apt and it looked nice) and a different contractor company ended up doing the rest of the “renovations.”*Staff in the Office could be much better given the amount of rent we pay. It ranges from “nice nasty”/non-genuine to just ok. Some serious customer service training or new staff needs be brought in. It’s just not a welcoming environment. The service was better in previous years.*Traffic in the morning (esp. heading to Alpharetta) is pretty bad if you don’t leave out before 7:15am. If you’re going left towards Pleasant Hill then you’ll be fine.*I don’t have kids but there are kids in the neighborhood and they really don’t have anywhere to play. You may find them randomly running in the parking lots or riding their bikes.*Wiring/Outlet issues - blow dryer plugged into bathroom outlet may cause lights to go out.*Light bulbs have to be changed too often - they seem to go out quickly. My lights aren’t on all the time either as we go to work and then also go out to “play.”*Stray Cats (this problem is on and off, has gotten much better than previous years)
We are international students from Europe and we lived 3 months in these apartments. We got the apartment, which is 3 months after reconstruction! Terrible! Roughly after one month appeared mildew.Once the management helped us. After that, they just ignored us. I met someone, who lived in that apartment before us. Mold was the reason, why he moved! All time was there 80% of humanity!!!!- terrible management (ignoring, arrogant, uncomfortable behavior)- mold everywhere ($1625 for living in mold)- clogged drains in the bathroomNEVER MORE!
Great place to live. Cj made the process from start to move in very easy, I moved here from Florida based only on pictures i saw on there website and I got more than I bargained for. Stop looking and call them today. BTW the manager is also very awesome and funny. I love living here.
I would never recommend this place to anyone. I lived there 2.5 years. I was on a month to month lease with them when I left. Rent was all paid up to date. I left the place empty and clean as they said to do. Nothing was broken everthing worked. I look on my credit report a year later and they put a charge on my credit report for $2,276 dollars!!!! I was suprised!!!! There was nothing in there that needed fixing that would cost that much! So beware when you move out of there they will stick you. I wouldnt recommend anyone moving in there!
Overall good community to live but if you can live with following problems then you are good to go.internal roads are bad and tennis court has also lot of cracks. 2-3 times my son fall down because of cracks.No one care by filling up yearly feed back form. Also your rent will go up by min amount of $50 per year.I dont think they use this money for community maintenance.
Wow! If youre looking for an apartment in the Johns Creek area, look no further! The property itself is a show-stopper, the amenities are awesome (especially the nature trail!), but Jessica, the property manager is so genuine and goes above and beyond to make living at Avonlea on the River a Ritz Carlton- type level of experience.
Jessica was extremely helpful in providing a tour of the location and explaining the application process. While we went to look at a potential unit, she went out of her way to help two other residents without making me feel neglected or ignored. Im looking forward to moving here. For the complex itself, this was the sixth location I toured and by far the best location for the price.
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3.9 (45 comments)
Review №1
2022-06-06I lived here a little over a year (moved because of a job in a new state) and I loved it! I have never had such a positive living experience. I only needed maintenance a few times and whenever I put in a service request it was done the next day, if not the same day. I never had any issues with bugs/pest and crime was non-existent. It is in a very safe area, convenient to grocery stores and other amenities. Staff and neighbors were very friendly. If I didnt have to move I wouldve absolutely continued my lease there.
Review №2
2022-03-30Lived in this apartment community for 7 years and when I left, Gina was the only person who was still here from the first day I started living here. A great and extremely helpful person, words are way less to describe how amazing my journey has been here. Gina and Austin make a great team and they both are extremely professional and excellent with their approach with tenants. Austin is a polite and super friendly. The staff is extremely prompt in services. Overall, I would highly recommend this place.
Review №3
2022-04-01I really like this property! It’s not brand new, but it’s well kept and that actually means so much more to me since I plan to stay here for awhile. Amenities are nice and it feels like home. I forgot to mention the community has some really fun events compared to my last apartment I lived at.
Review №4
2022-04-01I have enjoyed living here and wish I could stay longer. I am moving to Macon for work so I have to leave. Everyone is so friendly and helpful on the property. If I move back, I am definitely coming back here.
Review №5
2017-12-10Good community. I have been living here for more than a year now. Most of the buildings are renovated this year. There are bunch of activities happening throughout the month. Good management.
Review №6
2021-08-17I just got settled into my new apartment. And I am super pleased with everything about Avonlea on the river. But first I would like to give a very special shout out to Austin , he made my moving in experience so smooth. From answering all my questions and always getting back to me by email or phone call. Austin delivered outstanding customer service.We are so happy we moved here. Avonlea on the River is definitely the right place to be, if you looking for a peace of mind and comfort. Thank you guys. ( Nerissa )
Review №7
2022-04-01I am so happy since I moved here! The property is beautiful and very well kept. The staff are amazing and very helpful! Thank you!
Review №8
2022-03-28I never been so happy at home. Staff is superb. The property is very clean and is always a pleasure to call home.
Review №9
2021-02-19I will begin with the fact that I was never even afforded an opportunity to live in this apartment. I had financial impacts from 2020 and my circumstances are not perfect. However, I was never evicted from any apartment and I did not owe any apartment any collection or fees. In fact I went into credit card debt to make sure everything I owed was paid at the end of my last lease. I was upfront with them about this at the time of application. I received an email from the leasing agent stating everything looked great. I was prepared for an approval with a deposit. Nope. DENIED. Based on rental history, which only includes late payments. Never unpaid. Never evicted. Nothing. Apparently fair credit and a few late rent payments qualifies you to be homeless. When I called and asked about adding a co-signer to my application, that was the last straw. Gina, the assistant property manager, was rude, condescending, and essentially said don’t bother. Co-signer or not, a few late payments on your rent ever in the past regardless of a global crisis gives her and the property the right to flat deny you. No deposit. No co-signer. Nothing. So I would encourage anyone to take their business else where.Oh, and I paid a $300 standard deposit at the time of application. It’s been two weeks, I’ve yet to receive that money back. And the 200$ in app fees are non refundable. There are nicer property’s and nicer people in that area, shoot for them.
Review №10
2022-03-28I absolutely love my home! It is so beautiful here! I couldn’t be happier or more satisfied!