Wheelchair-accessible car park
Yes
Ball Ground Tire & Auto in Ball Ground
Categories
Location on the map
Ball Ground, Cherokee County, Georgia, US
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Assistive hearing loop
No
Offerings
Oil change
Yes
Amenities
Gender-neutral toilets
Yes
Mechanic
Yes
Toilets
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Appointments recommended
Yes
Phone: +1 678-325-1200
Site: https://www.ballgroundtire.com/
Site: https://www.ballgroundtire.com/
Opening hours
- Monday:8AM–5:30PM
- Tuesday:8AM–5:30PM
- Wednesday:8AM–5:30PM
- Thursday:8AM–5:30PM
- Friday:8AM–5:30PM
- Saturday:Closed
- Sunday:Closed
Comments (86)
Truck came in because of caliper was locked down needed brakes did a complete front and rear brake job rear seal 2700 $30 worth of work on a k3500 worst job ever done truck did not stop one of my wheels were left loose they replaced the master cylinder and tried to convince me that my hydro boost system was going out which was not a problem before it went into the shopIve since prepared my truck and had to redo the rear seal bleed the brakes properly and bench bleed to match it was not done before if I could give these people zero Stars I would stay away
I had a front end alignment and everything went smoothly. The counter man was friendly and helpful and the work was finished early. Give them a try!
Hope the new owners are as good as Kurt and Noodle. Took me years to find mechanics I trusted. Kurt always took me in the shop and showed me what they were doing. Very rare to respect a customer’s mechanical knowledge. The review is for previous owner. Will post an updated review if I use the new owners.
My truck needed a new radiator and they did the work very fast. The price was also much less than other places around. Highly recommend them!
Great place. The waiting room was clean and comfortable. Quick, same day service for a great price.This is the only place that Ill trust to take my mustang to. Nathan and his team of local techs are the best.
The establishment was very neat and the personal was very polite and helpful. The prices on my tire repair was very reasonable
My husband took his Chevy to get lifted and added new tires. Ball Ground Tire and Auto was so friendly, timely, professional, and just above and beyond in customer service. We needed to come back after 600 miles to get our lift kit checked, and I didn’t realize we needed to make an appointment. I drove down from Tennessee as my husband and I just moved there, and they were able to squeeze me in. They rearranged their schedule to fit mine. I am so so appreciative of the customer service and quality that Ball Ground Tire & Auto provided to create my husband’s dream truck.
Carmax warranty work great service no problems. Will continue to use them!
Chris and Justin were AMAZING!!! I needed new tires, front end alignment, front brakes and an oil change. Took it to Ball Ground Tire and auto told Chris what I needed told me it would he ready the next day - had to order tires and Justin made it all happen. Its a 2001 and drove like a brand new vehicle when Justin gave it back!! If I could give them 10 stars 🌟 I would! Great job guys!! So happy to have you in my hometown!! 😊
The owner Poncho was straightforward and easy to do business with, great work 👍
Ive had my trusted mechanic in Chamblee since 96. I relied on Google Reviews to find someone in Ball Ground, for the pre-purchase inspection of a vehicle I wished to purchase in Ball Ground. I picked this place based on 78 5-star Google Reviews that I read. Yes, I read all 78 reviews. Chris, Noodle, and Kurt are beyond professional, and I feel limited by only awarding them 5 stars. They will answer every call, and will answer all your questions (no matter how simple they are). I was never rushed. They pick up the phone each time. They talk to you like a customer of over 20 years. I can only hope that when find a reliable car, that I can drive it up to Ball Ground Tire & Auto for service each time that its needed. Thank you, a million times over. These are the good guys. I will drive my car up a million miles away from home and ask for Chris.
Ballground Tire and Auto did a great job inspecting and repairing my work truck in a timely manner.
Have bought a couple sets of tires here, as well as oil changes, and a couple other small items. Kurt, and the crew are awesome. Their rates, and prices are extremely competitive. And best of all they care what the community thinks about them. They are Homeboys, who take care of Home town folks...
Friendly staff, honest & great work. I will continue to use Ball Ground Tire & Auto for all my repair needs. I highly recommend them for auto repairs.
They was extremely nice an quick! an did a amazing job!!! I will be taking my car back there again an again an again im just sooo in love with Kurt an the others they r anazing💚💚💚🤘
Thanks to Kurt and Noodle for taking care of my work truck. The lift kit looks great and they also fixed my brake lines that I had no idea they were going bad. Great prices on tires and service and always friendly. You guys rock!
The best of the best, they will always go the extra mile for their clients !*** this was posted under the old management team, sadly it is no longer true in any way. New people could not be more different or less helpful. I won’t be going back.
Kurt and Noodle are knowledgeable in choosing the right products for your car. Especially in brakes and tires. Noodle is an expert in brakes and alignment. Always honest about what the car really needs. They never attempt to oversell beyond what the customer requires. Fast service with a smile. Good about follow up to be sure customer was pleased with their work.I will be back again. Mike V
Thanks, Ball Ground Tire & Auto! I had a slow leak in my tire and dropped by to see if they could look at it for me. They called less than an hour later and said that it was ready; they only had to patch it due to a small screw in the tire. Excellent service and VERY fair on prices! Top shelf service!!!
Professional sales and service with the good ole country boys attitude. Best selection of tires and wheels around at competitive prices. The service department has outstanding mechanics that know what theyre doing, no guess work. I would trust them to take care of my moms car!
I hate to post this review of a local business, but enough is enough. Lug nut was left off of wheel, I discovered it. Oil cap left off engine, after a spraying oily mess and buzzing engine, my girlfriend discovered it. Sold us a set of tires which lasted 30k miles, not the 60k theyre guaranteed, then they gave us the run around. Never looked into it as promised, no assistance of any kind on the matter, and they attempted to sell us new tires based on inaccurate mileage data that they had incorrectly, previously entered. Unfortunately, were right around the corner and love our town, but our company trucks and personal vehicles wont be going here anymore.
They where great! Super nice, beyond honest fair and great prices highly recommend 👍
We highly recommend Ball Ground Tire and Auto! We were on vacation from out of State (Florida and SE GA) and were referred by a friend due to serious car issues that had occurred while driving through Atlanta to Pettit Crest Villas. Ball Ground Tire and Auto staff are honest, trustworthy, reasonable, and extremely knowledgeable. The staff was kind, professional and empathetic with us. I would highly recommend anyone needing automobile repairs. Whenever I return to this area in the future, I have confidence that they will be there if ever the need arises. Thank you, Chris and the Ball Ground crew!!!
Excellent service, very timely and friendly staff. Unlike other places they are honest and from my experience don’t do any up selling. If you need something they’ll tell you, if you don’t they will tell you that too.After shopping around for prices they are always the lowest!
BG tire and auto is probably the best shop around. Kurt and the team are super friendly and are always helping when I need them. Definitely a forever customer!
Great customer service. Kurt worked extremely fast and took care of my car in a timely manner. I will definitely use this auto shop again.
Very recommended place to go. They are very prompt and on time. My truck is running better than ever. They were quick to find and fix the problem that others couldnt. The technician and service writer both came and spoke with me personally when I picked my truck up to let me know what was going on. Very honest and polite workers!
Kurt and the team here are always courteous, helpful and respectful of my needs at all levels. The work is alway completed on time and as promised without any drama! Absolutely great people to work with!
Awesome place to go to for any vehicle situation! The guys here are extremely helpful and kind. They went out of their way to help me. Great pricing, great vibes, and awesome crew and staff!
First time working with this business, really great experience, just another reason to like Ball Ground. Nice clean place, all the guys are really friendly. Went in for a minor issue and they caught something serious. Highly recommended! Ill be back.
I really applaud the guys here at Ball Ground Tire and Auto!!👏👏👏👏👏👏👏👏I was finally able to get a battery for my truck -which did NOT have a battery in it at that time -AND they were able to come to my house and install it for me -thus sparing me the additional cost of towing it there! Many many THANKS to you guys for all your help and coming through for a girl in her time of need!😁❤
This place is awesome!!! Wouldn’t go any where else, they are honest and trustworthy and truly care about their customers. We brought our 88’ Ford Ranger up here and they have taken great care of us! We will definitely be lifetime customers!
I recently had them install a new clutch in my 2011 Ram 2500 Cummins. They did a fantastic job. They got the interior a bit dirty but Coty stepped up and paid for me to get it all cleaned. Matt did the work.. great guy - knows what hes doing and loves trucks. Overall a great experience and Ill be back soon to get my wheels done and a few other bits :) .. HIGHLY recommend them.
I went to this place on the recommendation of a neighbor. Im sure they do good work, unfortunately, I waited about 10 minutes before even being acknowledged by an employee, then another 10-15 minutes before they came to say that they would get to my car...soon. I had two small kids in tow and aint got time for that! We left and went to Turner Tire in Jasper.
Incredibly nice and helpful! We were not from the area and had a tire blow out while driving thru. They help us put a replacement tire we had on our wheel on a Saturday when they were technically closed. Thank you, thank you!!
These people are hard working, caring individuals. Not only have they been straight up with me on the three occasions they worked on my van, They took care of my 83 year old mothers repairs, while I was out of town, they drove her van back to her house and told her to drop off the payment when she could. Thanks!
Stopped in on my way to work with a screw in my tire. Had it plugged and me on the way very quickly. Great service. Also gave me great info on tires while they worked.
If i could give 10 stars, I would. Had a flat tire from picking up a piece of glass while visiting with friends at the Burger Bus. Found the spare was flat too! Ball Ground Tire and Auto to the rescue! Great response time, took my damaged tire and repaired it, brought it back and mounted it, then ask me to follow him to his shop where he put air in the spare. This kind and generous business owner would not let me pay him. He was not confident that the repair would hold due to the location and severe damage! He asked where I was going and I told him Canton, he advised me to not get on Hwy 575 but to stay on Ball Ground Highway and gave me some other great advice. Will I make sure I utilize his business? You bet! He was a pleasure to deal with!
Kurt Brown is simply a great guy taking care of customers and business like no other. This dude is Boss!!
Clean waiting room and were able to get my car back on the road on the same day.
You couldnt ask for a better group of guys! Awesome work! Kurt and his team fixed my car in one day! Thank you!!!
These guys are great! Very honest and quick to find the problem and get it fixed! Each and every employee is respectful, honest and they to help every step of the way! Wouldn’t go to any other shop around.
This place is phenomenal. Knowledgeable and friendly staff with competitive prices. Would recommend to anyone!
Excellent service...they are busy for a reason. Make and appointment or call ahead. So worth it for the honest service they offer
Thats a great group of guys down there, very friendly and professional will definitely be where I take my vehicles from now on!!!
BG Tire and auto gets the job done right. They are also friendly and easy to talk too.
Good quick an fair service. Very professional.
Honest friendly guys. Lots of experience. Great price to fix my Chevy 2500HD
Love love love the service from these awesome folks. Always makes sure I leave happy!
Great Prices and Great Customer Service !!!
Very professional and most of all, an honest staff. I will definitely use them for all service going forward!
Love this place. Great service.Do expect a bit of a wait,though. Lots of people know how awesome this place is.
Friendly and efficient. Good and fast work.
Highly recommend, great customer service !
Great place to go a bunch of great guys work Kirk Erin noodle and Chris great place to go in ball ground
Good, honest, and reliable.
Great service! Always going the extra mile to take care of things
Great service, affordable. Highly recommended.
As always, the staff was very professional and thorough. It was a very pleasant experience.
Excellent service from Kurt Brown and outstanding work from the mechanics!
Curt and the boys know their stuff. Fair prices too!
Great place, great guys. They know there stuff
Horrible place of business. Customer service is not very kind to customers
Fast, efficient, knowledgeable.
Very professional same day service on most inquiries
Great local shop/expertise.
Very professional. Excellent prices
Really nice and helpful people here!
Excellent service!
Great place to do business
Great guys!!
Solid group of young professionals
Awesome
This place is awesome
Good service
Great help
Total reviews rating 4.7
86 Reviews for Ball Ground Tire & Auto 2023:
Review №1
2022-06-27Could not have been more impressed! Everyone was so friendly and they fixed my tire quickly. I will definitely give them my business in the future.
Review №2
2022-03-22By far the best experience. Staff was friendly and very helpful. Very reasonably priced. We will definitely be back for all of our car needs.
Review №3
2022-04-30Excellent service and customer friendly process. Knowledgeable staff and helpful diagnostics. Free inspection was a plus. Courteous staff made this a good experience.
Review №4
2022-03-17I got my sparkplugs replaced and for $350 dollars for install only it took a full day. Was this a premium. Yes. Was this too long? Yes. Was the work done well. Yes
Review №5
2021-12-23All of them, the best people possible. I had a screw in my front tire. I was down with no way of getting back on the expressway. Not only did these guys repair my tire, they swapped it from the front to the rear for my safety. They didnt charge me anything and wouldnt even accept a tip. Ive never met a better group of guys, so helpful, thoughtful and received nothing in return except thank you.
Review №6
2021-12-07Took my car for an oil change. Very professional and timely. They let me know what other maintenance needed to be done but did not pressure me into paying for something I didnt need until the next appointment. Highly recommend them for your car maintenance. 5 stars! will return for sure!
Review №7
2022-01-08Took my car here to fix my alignment a couple years ago, they ended up tagging a bunch of other things wrong with my car and not even fixing my alignment. While they didnt pressure me too hard to get these things done my alignment was never fixed. It was certainly a little better but not worth the cost of what was doneI understand that the place is under new management I hope they have fixed these types of issues
Review №8
2021-11-30Excellent service. They had my car fixed quickly and for a fair price. My family will use this shop for now on for all of our cars.The free coffee and snacks in the waiting room was a nice perk as well.
Review №9
2022-01-07The best experience I’ve had at a car repair shop ever. I especially like the texting updates of where you’re car is at in the process, online and easily read quote and diagnostics, and great customer service.Can’t thank these guys enough.
Review №10
2022-03-24I had a tremendous experience . There professional approach to the customer is extraordinary. They also express a very Christian attitude. Overall ci will continue to use service