Dirty. Unclean sheets. Mold on the ceiling in the bathroom. Best thing I can say about this place is they had a vacancy
Had a nice room the bed was comfortable enough for me to pass right out
Staff was excellent. They really took care of me for an unplanned stay with local recommendations & items that I failed to bring because I wasn’t supposed to even be there. The hotel building itself is showing its age but staff does an excellent job of taking care of what they have to work with. It was clean and smelled clean. Staff also notified me after checkout when they found that I had left my phone charger in the room.
I have stayed here several times and each time was great. The staff was friendly and very attentive. The room was clean and the bed was oh so comfortable. Will definitely stay there again.
Friendly staff. Clean comfy room. Convenient. Good price.
Good stay. Clean and quiet. Would stay here again, whenever in Albany.
Wonderful help at check-in. Clean room. Small pillows but that wasnt the end of the world.
Room very nice, front staff nice and location great
Positive: Not bad not good enough Negative: Not a quite area people fighting and shouted at the parking lot.
Its difficult at this time to give 5 stars due to the virus. The rooms are cleaned every other day for those that want the service. I chose this way and saw that housekeeping was gloved and careful at taking care of the room. The overall stay has been a pleasant one that I would recommend to others.
The motel smelled good and appeared to be clean. The bed was not comfortable. The head dipped downward. It appears to more of a place where people live. It was just for 1 night though on our way to vacation.
I think it was great for the price point. Friendly and helpful staff, rooms were clean and the location is very nice if you want to get something to eat. Lyft is the way to go for Albany, and I didnt have any problems getting around town with Lyft.The bed was a bit uncomfortable for my taste, but Im picky about mattresses. Wifi connection is good. Breakfast is juice and honey buns. Overall, Id recommend this spot if youre stopping in Albany, GA.
Clean clean clean! I was blown away by the comfort and style of my room.
Front desk was very friendly and helpful. Our room was clean and fresh. The housekeeping ladies were very nice and helpful. Very quiet at night. I would recommend this place.
Great experience. The hands down best one in Albany Ive stayed at. Clean. Courteous staff. Nice location. Not hood pr ghetto fabulous n u dont really even need to worry about sum one stealing whats in bed of ur truck over night. Thanx. Ill def stay again
Very clean, quiet, good location. Pet friendly, but they did charge $20 the first night for our dog and $5 each additional night. Very comfy bed and pillows.
My stay at the Baymont, was good the the bedding area was clean I smell fresh*the bathroom could stand a bit of upgrading and the pool was out of service on a (90° )summer day ! For those two problems I took away a star*
Definitely will stay again if I come this way again. The rooms were nonsmoking but someone smoked in our room. They were extremely apologetic and then they used a fan to help with the air. They were accommodating with me having a toddler and just all around great experience, great people.
Appears to be newly renovated, the rooms are quite appealing, clean, and comfortable. The breakfast is limited, but free. The staff is friendly and helpful. My only complaint was that there was no elevator and the entrance to each room is outside. We had to lug heavy suitcases and bags up the stairs in the cold. Not a problem for an overnight or weekend stay during the warmer months, but was pretty inconvenient at that time.
Positive: Friendly staff. Negative: Replace the air conditioner before some one gets sick..all metal fixtures is the bathroom was rusted. I would never come back.
Front desk lady was very accommodating and nice. Room was very clean. Thought Id be in the same boat as other places, check-in and right out, but I stayed and will stay again
The 1 star is for the nice Front Desk staff. The floors are nasty. The sheets are dingy. The wooden headboards have handprints & grease stains. The shower curtain is dingy. Its has an overall unclean feel. The pillows and mattress are flat and worn. I requested a handicap room only to arrive and be advised there are none; all are occupied. They seem to be covering and old hotel with new paint. I was moved to a different room only to encounter the same problems. I will not ever stay here again & I dont reccomend this hotel.
Positive: For what Youre not going to do nothing about it.
Great Rooms.. Great service.. Nice location
The receptionist was the best first impression any business could ask for. Very friendly and helpful. The room, on the other hand, left a bit to be desired. It was dark and had a very distinctive mildly unpleasant smell. The photos listed are completely misleading and dont even appear to be taken from the same hotel. It was warm and extremely muggy when I first entered, and the decor felt cheap and unwelcoming.The beds slid around the floor like they were on ice, and there were doritos underneath one of them. The floor had been recently redone, but was horribly waprrd and deformed
Had a room for two nights while working out of town. After the 1st nights stay we worked a long 12 hour day only to come back to an untouched room,no beds made, no trash taken out, no clean bath towels.
The service was great. Staff cleaned the room and changed the bedding when asked. We were near several restaurants.
Should be a no star review after staying overnight on the way to Florida. We were tired and were fooled by the tucked sheets. Unfortunately, when we noticed a group of folks partying and BBQing at the pool, we should have known it meant trouble.First, the rooms are not sound proof. vehicles driving right up to the first floor were loud and other patrons did not care about their noise level. Second, the noise from the air conditioner was loud, but didnt drown out the riotous domestic dispute going on upstairs. Third, when I couldnt sleep, and got up to use the restroom, a couple of roaches scurried out.Fourth, I was looking forward to a free breakfast that might redeem a bit of an awful night, and then there was hardly anything good to eat and the coffee was not palatable.Lastly, was told that a bit of a discount would be credited to my card after we told them about the night. I got about $10 back. DO NOT STAY AT THIS PLACE!
Im staying here for work and the room is very nice. Hardwood floors clean and soft bed/sheets. Compared to other hotels around here this place is top notch. Glad to say I havent encountered any bugs or rodents here unlike the Days Inn.
The rooms were newly remodeled, sparkling clean, and the staff was the most pleasant that we have encountered in during our trip to Georgia.
Room very small bathroom was not clean beds way to soft thats was the second room that they gave us this was the Thanksgiving week
A very comfortable room the hotel was reasonably priced for the size of the room. We were traveling through Albany, and I googled pet friendly hotels with RV parking. They only charged $20 for pets which was unbelievable but there was no RV parking but there was an empty lot next to the hotel so we pulled in there are 38 foot RV there. It was safe there were lights everywhere.
This hotel is a rare find! It is a part of the Wyndham family of brands (no, I don’t work for Wyndham). The wooden floors are a touch of class in the rooms. The beds are supremely comfortable. The staff is very friendly and helpful. It is a welcome respite for the business traveler like me. The breakfast is continental-plus. They have fresh fruit, Activia yogurt, sausage and biscuit sandwiches you can heat up, the requisite waffle maker, adult cereals, good coffee and tea and the best of all...a conveyor belt that cooks and dispenses fresh, hot silver dollar pancakes on demand with real butter and syrup. They often are full, so book early. Run, don’t walk to this hotel!
Positive: Service was very good. Room was clean Negative: No
I would not stay at this hotel. I was only here to one night due to travel for work and my job booke the hotel without notifying which one they booked. I’m not usually picky but this hotel was just nasty. Hair and stains every where! Different hair textures on the sheets and floor. Every sheet that I pulled had a different stain on it. I didn’t even bother ordering another set of sheets. If I saw it then I knew the housekeeper saw it when she made the bed. I found a local Kmart and bought fitted sheets, comforter, 2 pillow and Lysol. I gave a point because the best thing in the room was the cable and another point for trying to make it look upscale. The yellow colored toilet and tub just threw me off wish made me even more picky about my stay. The beds were semi comfortable and when I sat down on the bed I can here the metal bottom. The curtains couldn’t close all the way so I had to use my hair clip to close it all the way. Also knowing that they allowed pets was kinda iffy for me only because u just don’t know if the pets had ticks or fleas who previously had the room. The outside of the hotel looked maintained and cleaned. I didn’t have any issues with noises outside but you can tell from the trucks parked outside that a lot of workers sleep here. To sum it all up. Stains and hair everywhere.
Stayed for one night, was given a smoking room by mistake, no change available. Resulting headaches and everything in our suitcases and us... reeked of smoke. TV turned off and on every minute or two... Not enough towels. Would definitely not stay again although the staff was very friendly.
Poor customer service overall, from beginning to end. I am giving two stars because this place looked a lot better than Motel 6. The doors on these rooms dont close all the way. There are gaps under the doors that will allow just about anything to come in. If you need peace and quiet or plan on sleeping, wrong place. There was an iron in the room but the ironing board was missing from the rack. I informed the staff and was assured that I would get one. Never saw one.
We stayed May 31, 2018 in room 103. When you get there you can’t even access the lobby. You have to book your room through a glass window with a speaker, you can barley hear. That was my first clue I should have left and booked one of the many other hotels. My youngest was cranky and tired of driving so I proceeded to get a room with double beds. You only get one room key and on entry the room definitely had an odor. My daughter said it smelled like play dough. The beds looked neat and clean thank goodness! They were however very hard. Their was a chair in the corner that was threadbare and not clean in appearance. The bathroom fixtures were rusted and there were questionable brown marks on the door. The bathroom was so small if you are sitting on the potty you can’t open and close the door. The window curtains wouldn’t close enough to not have a gap. I removed a hanger with clips for pants and clipped it to the curtain to hold it closed with some success. The ironing board was old and stained and hung on the wall which added to the overall grungy appearance of the place. It did have newer laminate hardwood floor. I didn’t feel like it was overly clean. I was thankful that it wasn’t carpet or the smell would have likely been unbearable. There were chipping paint in the bathroom and some odd fixture that hung from the ceiling over a desk that had a metal cord of some sort that went into the ceiling. The desk top itself had a large sticky looking place on it where they might have had previous hotel material posted. They have since posted material that doesn’t completely cover the sticky mess left behind. With the room being so lacking I didn’t expect much from breakfast. It was far better than expected in comparison to the room. Hope this helps. Perhaps other rooms might be better.
This was an absolutely awesome place to stay, the staff/owners were so thoughtful and helpful. The room was immaculate, and fully accommodated.
We come to Albany once to twice a year and this is the only hotel that we stay at. We stayed here on July 18th and checked out the next day. The rooms are very clean. The people that work there are very sweet and very caring. When we came in to check in, we had to wait for about 5 to 7 minutes. I was getting a little annoyed but when I was the front desk clerk she apologized and said that she was the only one here and she was also helping another guest. I was pleased with that statement, knowing that if we have a problem there would be help. The parking lot is clean. The location of this hotel is perfect.
Been staying in a lot of different lodging while traveling for work and this place feels like the owners take pride in their investment. It has a modern feel within the rooms and everything feels clean. Aslo very nice people who run it.
Second story room was very clean and well maintained. Slight burn next to nightstand and stale cigarette odor, with no option of a non smoking room. TV remote did not work, turned on TV, but no channel/volume selection. No difficulties accommodating service dog as part of stay
Stay was ok. Room 109 is a bit loud with running motors etc and a water leak is under the flooring front of bathroom door and between bed and bath wall. Big bed but felt like I my head was lower than my feet
I had yellow stains on my bed sheets when I arrived to my room. I don’t know why we are charged for breakfast because they don’t have any. They have a small pancake maker everything else, they bought from a store. Muffins, toast and waffles, activia yogurt, randy ham sausages biscuits; that taste disgusting. All bread are rapped in plastic. I’m from Atlanta and I came to Albany to work. I was so disappointed when I work up and came down to eat “breakfast” I’ll be ordering from Waffle House down the street the remainder of my stay here. The location is great , for the money this hotel makes the food should be way better. I will never book here again
Would not recommend it. Just not good at all. The bed was on some sort of metal foundation and sounded like someone was hitting a steel drum every time you moved. The toilet was awful. So close to the floor it felt like you were having to use a hole in the ground and the water was so close to the seat it was really uncomfortable.
In room 313 the drain in the shower is broken and takes a long time to drain the water so as you shower the water rises and after u get out the shower there is a layer of dirt on the shower floor. Secondly, the cabinets had a white substance all over it and the sink faucet was dirty. The walls were dusty by the beds and there flies in the bathroom light. I would not recommend staying at this place for the price that it costs .
I am actually staying here right now. We had to change rooms two times. The first two had a chemical smell that the front desk said was probably just the cleaning agent that was used, but believe me it wasent!!! Smelled more like a bad meth lab clean/cover up. Were on room three now. I ask for our money back and was told I would be better off to just keep the room cause it would take 5 days to return my money! The T.V remotes dont work in two rooms, hair in the sink and shower in two rooms and gum stuck to the shower head in room three. If these areas are not clean it makes me wonder what else is not clean. Front staff was rude. I ask for a managers number and was told well they wont be here till tomorrow at four and you will already be gone. I would NOT recommend this hotel to anyone!!! Stay somewhere else!! I will be calling and speaking to a manager or the owner! Please dont let the picture fool you, this is a rat hole compared to other hotels that cost $20 more!!! (UPDATE) we checked out and returned home but not before MORE problems. In the process of having to swap rooms two times my son noticed the next morning that he had left his Nintendo DS in the first room. He went to the front desk and ask and was told that no one had turned it in. He went to the cleaning staff and ask if they had found it which they Said no. NOW my question is IF the maid didnt take it and the room wasent rented out then where did it Go, and even if it was rented out then it would have had to be recleaned or at least checked since we was in the 1st room for 2 hrs. So that makes me wonder if the room was rented out and was cleaned then the maid is a thief or she didnt clean or check it good and if they didnt clean it good then, what else is not clean!!!! The manager did however call and apologize but when told about the DS she said that the staff has been their 5 years and are good at turning stuff in.... I say you have a thief but dont wont to admit it. She said that they watched the camera and seen us pull our car from room 200 and 201 side to the 300 side, why does that even matter and WHY didnt you watch and seen who entered the room and could have took the DS... Also there was old gum stuck to the shower head in room 3. Room 200 and 201 had a chemical stank and then room 300 has old gum. I will be calling to speak to a district manager or somehow get in contact with the owner. If I could give this place a -10 then I would. I also have thought about calling Albany PD and making a report of this. I cant stand a thief but apparently the Baymont in Albany has one employed!!!!
Its very clean, quite and remote! The front desk associate (Suntania) was very polite and knowledgeable of her job and the facility. I will be back. Thank you so much for your service Ms. San! 🤝🏾🤩
Staff was friendly and helpful. The hotel needs work. Bugs were seen but were dead. Pictures were broken in my room and needed paint. Definitely dies not look like the pictures online.
Positive: Location quiet close to restaurants and mall.. Negative: bathroom dirty. Toilet had a ring around it and hair in the tub..
Handicap room was ok size. I did have a little trouble getting my Walker between the beds but it went through the door just fine. Bathroom was great for handicap. Ada hand holds everywhere needed. Bathtub was a step over style but they did have a shower chair that fit the tub. I would really give it 4.5 stars but maps wont let me.
Front desk ladies very accommodating rooms are a bit cheaply remodeled. Could you use a better remodel however clean and quiet.
They were so friendly and attentive, the room was so nice and clean and Omgosh be bed was like sleeping on a cloud, i hated leaving
The service at the Baymont on Dawson road in Albany Georgia was above and beyond my husband and my expectations...This is a prime example of how a business should operate ...Dipika and Amish are absolutely great along with their staff...Definitely Home away from Home
Found an old cigarette butt in my bathroom. Rooms were not very clean. Did have a full line up of channels including hbo. Good location, close to mall. Resturants surround the hotel as well as other businesses. This particular chain tends to attract a certain caliber of people. This chains breakfast is also sad. Small selection of mostly unhealthy and processed. I had business in Albany and all the hotels were booked for whatever reason so grateful there was a room available on a walk in basis.
An unplanned trip for a funeral with 2 dogs is difficult at best. A quick search on the Internet for a dog friendly hotel in Albany yielded this hotel with fairly good reviews. After 12 hours in the car we were beat tired. Arrived at the hotel and was placed in a handicapped accommodating room. I was appalled with the room. I felt as though we were placed in the worst room because of our pets. Wallpaper peeling in places in the bathroom, outdated and worn furniture, filthy carpet and an unsafe feeling. I would not recommend this place at all. For pet owners, I strongly suggest you look at a KOA campground and rent a cabin. You and your pets will be much happier! I paid a little over $100 for the room in Albany. I paid $163 a night for a cabin in a KOA campground. First class!!! I cannot recommend this hotel.
THIS HAD TO BE ONE OF THE WORST HOTELS WE HAVE EVER STAYED INN. When we walked in the floors were nasty the place was full of dust everywhere. The sinks has toothpaste hanging out. Asked for towels and opened them and they had hair in them, with nasty stains. Highly recommend not staying here.
The room was not as clean as Id preferred. The air conditioner barely worked. I only had to stay for a night, so I left immediately in the morning. Had I of stayed longer, I may have made the personnel aware of these issues.
The staff are helpful and very kind!! The room was clean, the a/c was great, but the bed needed to replaced - too soft and I sunk into it - hard to roll over in the middle of the night!
It was ok except all the dope heads there and the bed plus they didnt have breakfast
Room was clean and recently update. Staff was really friendly and helpful. B fast was good, even though I did not go for them they had saugage sandwiches and a pancake machine! Close to shopping and restruants Would stay there again!
Family owned and operated to start. Very well staffed and very clean. Pleasant atmosphere and in close proximity to many restaurants and other amenities to make your stay enjoyable.I recommend this place! Stay here!
Positive: Beautiful rooms and everything was within walking distance as far as groceries and restaurants Negative: No
Customer Service was GREAT. Nice, clean rooms, and pleasant atmosphere. Would be visiting again next time Im in town.
Hello Everyone,I would like to start off this review by saying that the location was absolutely perfect! I had the pleasure of staying at this hotel for Albany State University Homecoming Weekend this past weekend. It was located just down the street from the Albany Mall, close by all the restaurants, and a perfect distance away from all the madness on campus. The suggestions I have for the hotel are to continue the maintenance on each room and remember to always give updated decor in the rooms. The room my wife and I stayed in was great, however the decor needed to be upgraded just a bit. The outside scenery was very pleasant and the front desk staff is more than willing to help in any way. I will be booking this place again for next year. See you all there, and thanks to Baymont Inn & Suites!
Check in was easy. Was told by clerk that they could take me to the airport, once morning came the desk clerk said sorry Im the only one working, take Albany Cab. They wanted 25 for the trip with one bag. Nope, I found a ride.
1 of the staff was very rude. The other lady was very pleasant. Room was so-so but clean. Very low water pressure. Be prepared to smell pot as it is apparently smoked throughout the facility.
My stay was great! Soft bed and clean rooms! Well be back soon.
Check in was speedy because I had a reservation. I was placed in a convenient room. During my two night stay I was not disturbed by housekeeping. The location was fairly quiet.
I was here for the weekend my husband booked a room online we had no problem check in was at 3 said there was a possibility we could get in a little early but if not it would be 3 oclock the girl at the front desk was very pleasant said if there was anything we needed to let her know my husband had a delivery to make there in Albany and I drove from Florida could be with him for the weekend their rooms were clean other than that it was a nice day the only thing I would have to say is I need to have a better filtration of their pool but the girl at the front desk did make sure to tell me that they were remodeling to take in consideration the rooms may not look the best in some but our room was fine whats that get it remodeled with Im sure people will have a better review I also got to meet the owners and they were also very pleasant to me and my husband so for my visit and then the first visit it was a very pleasant one thank you to the staff and to the owners for a very nice day from mr. And mrs. Perone oh and PS the girl at the front desk also was very helpful on places to visit while we were there for the weekend
Was very dissatisfied with my stay. Tub was stopped up there were stains on bedding throw sash. Toilet paper dispenser hanging out of wall. Not to mention ceiling had leaks in bathroom.
Cleanliness of bathroom was terrible with grease stains on shower walls and cowebs in other areas...🤔I should have said it earlier but it really didnt impressed me positively and other members of my family were neither...
Outside looks very convincing the inside rooms are not worth the price when you have other hotels near thats 10$ more. I wouldnt recommend this to a traveling family
The staff was very nice the room was clean and comfortable.
Hair was in the bed. They did offer to switch rooms which I agreed and it was even worse!! Dirt on the covers and even more hair on the bed!
Called last minute and they had a room available. Room was clean and the bed was comfortable. The hotel is close to the mall and a lot of restaurants. Staff is friendly and the hotel was quiet
I’ve stayed at many Many MANY Baymont Inn and Suites in the past but this particular site has to be the absolute worse. Being a State Employee using Corporate Lodging Card(CLC) for travel I’ve never had an issue checking in anywhere until now. The owner Dipikia Patel abuses her hotels contract with CLC to lure customers to the property. She made the statement to her staff that she refuses to accept CLCs rate and also has her staff advise CLC representatives that their systems are down when a CLC representative calls to make a reservation for a card holder like myself.. I called in and was told that a room would be held for me and I could check in when I arrive at our rate.. I drove 3hrs to Albany to play the wait game with the woman behind the counter as she continued to try to charge me a higher rate than I was promised over the phone that also reflects CLCs rate.. As a State Employee and a United States Army Veteran I am disgusted with the horrible service this hotel provided this evening. Furthermore, I had to drive through the night tired and drowsy from 8:30pm until 12:30am back to Atlanta after working all day and driving down... Two CLC representatives worked my case as much as they could until Baymont stopped answering their calls. CLC placed two negative reports in with Baymont and contracting because they’re required to honor the rates set by CLC and they failed to do so. Do Not Stay At This Hotel.. I’ll never book with them again... On another note, the parking lot has furniture all over the lot and is a serious eye sore for travelers visiting the area.. I’m sure someone will probably respond bringing up the recent hurricane but that was months ago, there’s no excuse.
Clean and very friendly staff. Super comfy bed is a plus. The continental breakfast is very nice to have! Will stay here each visit to Albany.
Ma’am, you completely missed his point @Lawrence. Clearly you and your employees made statements and promises you couldn’t keep. It’d go a long way to make it right with the guy as property owner.. I’m a business owner as well as a big Military supporter/booster. My construction company has a big project in the area within the next few weeks where we would need 30-35 rooms for a major project. In light of his review and your reaction to it, it goes without saying that my company will be taking our business elsewhere for lodging while in the area. Btw my company doesn’t use CLC, we pay full pop.
I am originally from Albany Georgia and had to come back home due to my fathers death. The staff at Baymont was overwhelmingly wonderful. Even before I got there to check in the desk clerk took the time to guide me over the phone directly to my destination. I was treated with such kindness and respect by every staff member that I did not feel like a guest I felt like a family member. Lashira, Beverly Brenda Teneilla, Vola, and Devon I will ever be grateful for your undying Godly kindness. God above knew what I needed in order to get through this difficult time while I was there... your staff❤. Thankyou so so much. Kasha and Tim
Nice hotel room and ac works great but wished the bed didnt move and make so much noise lol
Me and my husband have stayed several times and the service, room and hotel has always been great.
Very nice rooms, the receptionist upon arrival was very nice, friendly and polite, making sure we were happy with everything!!!
Friendly staff, nice rooms, tv etc. Pet friendly for extra charge. Convenient to a couple fast food restaurants and grocery store.
Daytime front desk clerk was rude had a nasty attitude I dont know why? Other than that everything was wondering.
Everything was perfect and my housekeeper made sure they check and clean room while we stayed for 3 days...I will be back to stay
Nice and comfortable. Only thing that would make this better is a kitchen with appliances and/or breakfast included.
The bed was not comfortable at all
When i checked into my room, it smelled like smoke and it was almost 90 degrees in the room because they had the air turned off. Terrible experience right off the bat
Rooms were clean, friendly service, but detached rooms from the main building. Couldnt get breakfast the hotel offered.
Its not the best but the rooms were clean. It was a non smoking room but it smelled like someone had been smoking in my room.
Nice staff and very clean however because because system is down they write there rooms down but gerogia elec pays triple for a room they dont stay in leaving reg people without a place to stay anywhere they were doing reg people dirty and that why I give them 3 stars
Not a bad place to stay. Nice area. Older place, but it appears they are remodeling. Room was clean
Clean room, friendly staff, comfortable beds. What else does one need when staying at a hotel while traveling?
Wasnt bad everything was nice and pleasant, didnt have no problem with anyone, the staff was great, no complaints, no problem we love so much that this our 2nd time staying here
The stay was amazing the staff was very friendly the room very clean Im going to stay again love moment of peace and quiet
They decided to test the fire alarm at 9 am I checked in at 4 am needless to say I didnt get enough sleep. My room smells like cigarette smoke and its a non smoking room
Just hotel for Snickers half/full marathon..said they offer late checkout for marathon runners and they didnt and room had roaches. Will not come back ever and dont recommend this hotel.
Great and kind staff! Worked with me for many days while waiting for hurricane Dorian. Thank you very much for your kindness and compassion!
They have nice rooms and comfortable beds but the price is very high considering how old the hotel is.
Parking lot well lit, outside appearance very nice. Good location
The staff is very friendly you can tell theyre making improvements putting new furniture in all the rooms I stayed in a lot worse places for lot more moneythe continental breakfast has a lot to be desired after spending time in Hampton inns its literally a Danish and coffee I cant have danishes and I dont drink coffee literally nothing in there for me
Room was clean, spacious, and conveniently located! I enjoyed my stay and will be choosing this hotel again.
Love the room and the staff. Would stay here every visit.
Decent for the price. Clean grounds. They offer a gym albeit small but at least its available.
Room smelled and looked cleaned but left due to bed bugs...as soon as I layer down I was bitten more than once. Looked through sheets and actually saw one crawling across the bed.
Nice hotel. Clean rooms, welcoming staff, comfortable bed. Will be back.
Nice atmosphere. Rooms were very clean. The staff is professional.
The staff here is always so polite. They greet me with a smile every time. The customer service is A1.
Decent stay remote didnt work properly
Was going to get the room for a whole week but checked out the next morning crumbs in the bed crumbs in the drawers crumbs on the floor. Nasty rooms
Nice hotel. Could use better quality towels though. Still recommended.
Very pleasant staff , Room was very neat Clean and Updated, very nice Stay!!
Really enjoyed our stay here. Convenient location, spotless rooms and professional staff!
Decent place with decent prices for overnight stay. Clean
It was really peaceful quite we would stay there again .It was actually better than i thought it would be and very clean
Service fine. Lobby looked nice but the rooms were run down. Seemed to need maintenance.
Nice rooms at a good price. Very comfortable and close to restaurants.
Nice, clean room with bagels and cereal for breakfast. Good price and I know from experience you can do a lot worse for the same money in Albany.
Great safe place to stay.....the breakfast selection has changed and need to improve ... other than that, friendly staff...
Just stopped by to take a picture of the building.
The first morning we stayed the maid came knocking at our door I told her we only needed towels she gave them to me 3 hrs later we went out to shop game back our curtains were open all the way our air was off we left on n cut aint closed the next day I went to dr .my daughter stayed had the door cracked 3 pit bull came in every day we had to go get new keys so we were supposed to stay one more night but again keys didnt work to many problems n we were stay nights I wrote a memo n left it with the girl on duty guess this isnt the way you run your busy by not responding to the issue very upset
It was a pretty good stay rooms wer clean people were nice
Glitchy Wi-Fi. The room was clean and very comfortable, however, Wi-Fi issues cause me some problems.
The hotel was nice and cost. The motel staff were very accommodating.
Great price, clean rooms... Doesnt get better!
Clean rooms with lors of restaurants nearby. The customer service was very good
Internet worked for a night. After that, nope. Was okay otherwise though I just need my net.
Very nice rooms. Very quiet. Breakfast was surprisingly good.
My mom and I really and truly enjoyed our stay. The next time we visit this is where we will stay.
DO NOT BOOK THIS ROOM UNLESS YOU WANT YO GET BITTEB BY BED BUGS !!!!!!
Pricey but clean $97 at hotels.com... $157 at wyndham rewards. I would NEVER pay $157
My dog went missing at the hotel and the overnight woman was amazing enough to watch the cameras and call me when she was spotted.
Nice clean rooms, cable tv with tv guide. Very helpfully for finding a good movie to watch.
Great service, clean rooms, and conveniently located near several restaurants.
Very nice mall across the street from and Japanese restaurant and Arbys in walking distance. Very quiet. Nice staff.
Stayed there and had a very good stay , nice rooms , close to the mall and restaurants in the area
Smelled funny, wood was dusty, breakfast was good, & MOST of the staff was nice & helpful. Close to stores.
The service was horrible the toilets and showers had pubic hair on top and inside the shower they offered to move me twice but really whats the point at this point we just were ready to sleep in our vehicle .We are Sincerely unhappy customers .
Weird smell in rooms, outdated and unclean feeling, and breakfast was well... something to eat I guess.
Great option for affordable travel with pets. Clean rooms, but still affordable.
Very nice motel, great room and breakfast for a low price!
Accommodated us as evacuees from Irma, staff was friendly rooms were decent.
Great place! Nice people working the desk. Clean room.
Great stay little pricey but nice. Great location also.
Beautiful, Clean and Friendly staff.. located near shopping area .. 15 minutes from Albany Airport..
Room was neat and clean but had roaches in drawers!Need to spray!!!!!!!
Bed made a creaky noise. Breakfast area clean food tasty
It very nice and clean I recommend anyone to stay here
Very clean very polite staff
Outside looks a bit shabby but the room we had was excellent.
Clean and cozy. We only stayed one day but it served the purpose.
Positive: The staff, the location and the surrounding environment.
The staff was great and the rooms were nice
Comfortable stay, very friendly daytime employee. Its close to shopping!
Clean and very welcoming, felt safe my time there
Hair in bed, hair in tub, hair on bathroom floor. Sink is completely cracked. Friendly FD agent. Won’t be back.
Rooms!
Decent rooms. Only give you two pillows per bed.
Its an old Jameson that got taken over. So its a pretty nice place and we were well cared for
Excellent place. Great employees. Clean rooms
Clean and very well maintained with affordable prices.
Amazing service, clean rooms
The room is well equipped. Microwave, refrigerator and coffee pot.
Nice and Clean. Good customer service. Will visit again
Very clean and efficient room. Well made.
Very friendly staff. Great People, great place to stay.
Love It!!
On tour. Bed with AC is better than a hot van
Great. Clean, & Excellent Courteous staff!!!
Clean updated nice rooms for price
Very clean rooms great location in Albany
The baymont hotel was bad and it had roches and the servise was bad
Very clean place. Friendly staff
Quiet Cozy and close to everything but downtown. Only 15min away though.
Everything is great but dont expect great food from the resort
NOT bad but the TV was a pain in the rear.
Room are clean. Staff is pleasent.
Nice facility, friendly staff and conveniently located.
Great clean hotel
So far great and clean. Great team!
Good breakfast, clean rooms.
Clean and comfy.
Great hotel with friendly staff. Thanks
Very clean and nice room
Clean and nice cozy pool.
Clean and kind but WiFi wasnt good
Very nice and very clean place
Decent place to stay for the price.
Total reviews rating 3.9
199 Reviews for Baymont by Wyndham Albany at Albany Mall 2023:
Review №1
2022-04-19Awesome hotel and amazing people! We were broke down in Albany for a week with our animals and they welcomed us and treated us like family. Really made the situation so much better. Staff were super friendly and accommodating. Rooms were spacious and very clean. Thank you for taking care of us!
Review №2
2022-02-27Service was great. The lady behind the counter was so nice and helpful. We were a few minutes late getting breakfast and she let us come get some anyway. The room was nice and clean. Very reasonably priced. Would definitely stay again.
Review №3
2022-06-10Check in was easy and the staff provided friendly and fast service. Rooms were nice for the price. Found a few hairs on towels or else it wouldve been 5 stars.
Review №4
2022-01-18Very clean and convenient hotel the building itself is a bit older but the room was clean and updated. Staff was nice.However, please start offering sit down breakfast instead of ~grab and go~. I know hotels use covid as the excuse... But 2 years and a vaccine later there should be no problem in offering the complete continental breakfast that was the norm pre pandemic
Review №5
2022-05-19It was an okay stay our rooms werent exactly ready by check in time but it was no problem. Also when booking we didnt see anything in the fine print about a $25 early check in fee so thats another reason why we waited. But our service with the front desk was great she was very understanding.
Review №6
2022-06-12Clean room, good service, but the breakfast wasnt hot like described. They did have a decent selection though. Overall I was satisfied with our stay.
Review №7
2022-03-31The place looks great from outside and staff was quite efficient but the first room we were put in was non/smoking but it reeked of cigarettes, so we tried another room. Mattress/bed was awful and tv didn’t work so we moved to another room. This one reeked of maijuana but so tired of moving we just opened door and aired it out. Bed was good, room was clean but lots of partying going on from 9:30 pm til after 12:30 right below our upstairs room. Husband slept through it (with help of air conditioner noise) so didn’t call office to report but I heard lots of loud talking, beer bottles clanging, etc. So will never stay here again.
Review №8
2022-03-04Had no problem getting a room, the attendant there was very nice. The rooms were clean.
Review №9
2022-03-09Very convenient, desk clerks pleasant and helpful, rooms clean slightly run down,breakfast skimpy,but nice overall.
Review №10
2022-04-01Positive: The bed was very comfortable and the free breakfast was outstanding. Negative: Parking was alittle confusing