Bench Warmers Sports Grill in Covington
Categories
Location on the map
Covington, Newton County, Georgia, US
Service options
Health and safety
Highlights
Popular for
Accessibility
Offerings
Dining options
Amenities
Atmosphere
Crowd
Planning
Payments
Site: http://www.benchwarmersgrill.com/
- Monday:11AM–2AM
- Tuesday:11AM–2AM
- Wednesday:11AM–2AM
- Thursday:11AM–2AM
- Friday:11AM–2AM
- Saturday:11AM–2AM
- Sunday:11AM–12AM
Bench Warmers Sports Grill in other cities:
This was our second time at Benchwarmers, ( me, my fiance, and my soon to be mother in law. So we seated ourselves and the waitress came over and took our drink order. Dont think she ever told us her name. So when we ordered our food my soon to be mother in law ordered a drink, the food came and everyones food was okay except mine. I ordered the fish and chips, the fish was over cooked and greasy. One piece was burnt. Took 3 attempts to get the waitress to the table. Once we got our check I informed the waitress that the drink that was ordered never made it to the table and she really didnt care that the fish was burnt and over cooked. There was 2 bartenders and one was on her phone texting the whole time we were there!
Walked in wanting to watch the baseball game…all booths close to bar disgustingly dirty and no one ever came to see if we needed help or anything waited and waited! One of the workers was sitting at the bar drinking! Disgusting! Was trying to give them another chance but we will NEVER be back!
Kinda looking for somewhere to chill and enjoy after a long drive... the georgia mule was refreshing, the wait times between ordering and food being delivered, to waitress coming back was long. Dont get the mojito, yuck. Took 15 minutes to get a budlight... food was ok. Hangover burger was delicious. Lemon drop shot to conclude was ok... overall ok.
I really enjoyed this place when i first moved over this way. As of late, things have definitely changed. Last night, my friend and i sat for close to 10 minutes before having to get up to request a server. When she finally came over, service was extremely slow, my order for WINGS was wrong, Sauce type and all. They claimed they’d fix it and never did, then proceeded to Ask if we wanted anything else because the kitchen was closing.I like the place because it’s convenient but this is just unacceptable and unfortunate.
The wings are bland and disappointing for the price imo. The SW Eggrolls were ok. I had a to go order but the bartender was kind. Maybe they have great beer selections and cocktails because there is always an crowd. But the wings aint it. They barely put sauce on them and they are huge wings.
Met a friend after work on a Thursday. Brooke was our bartender, she did just fine. Interacting with customers and making sure you never sat with an empty glass. Shift change at six and a new gal shows up. Says hey everyone as she looked at her phone. She barely looked up from her phone and after 30 minutes of checking her phone, we gave up and left. I wouldve liked another beer, but she never made eye contact, never introduced herself, and definitely didnt ask if I wanted another beer.... her response when a coworker asked her a question was ugh! I just got here. But this was 20 min into her shift? If I were the owner I would implement a no cell phone or no cell phone on self policy. She cost another beer sell, plus a tip for herself.Now for the food. We got the Bavarian pretzel, comes with queso and spicy brown mustard. 8 out of 10 - dial it back on the salt just a pinch. Chips and salsa- closest comparison would be chilis- thin crispy chips and a step up from Tostitos salsa. 8 out of 10. Pickle chips, perfect. 10 out of 10. Egg rolls, these were very yummy, nice crunch and packed with flavor. 9 of 10. All beers tried were from the tap and were cold and delicious.
The only sober people in there were one server and the bartender. Another server and a cook were heavily intoxicated while working. The fries were soggy and the wings were small and lacking in sauce. We waited nearly til our meal was completely done for any sort of refill or refreshment. Wouldve rather went to wingstop and not seen the game entirely.
So we decided to go try Bench Warmers this past Sunday and they didnt disappoint.The food is amazing and the service is phenomenal!Our server Chris was likeChick-Fil-A standards.Chris was very patient bc I always have a hard time picking what I want to eat. He recommended the Salmon BLT and he was so RIGHT!It was absolutely delicious! Chris had a great smile, very friendly, and made our experience even better.If youre a local or just passing through Covington make sure you stop here and ask to be seated in Chris section!Great job Bench Warmers!
Our fries tasted like they were cooked in old old used oil. Our burgers we burnt. The fish and chips was soggy. They closed at 10pm and turned off the tvs @ 9:45pm while the game was on, but the sign said they closed at 12am..really.Now the reason why i gave them 2 stars, the waitress was on point even though she was under pressure. My bill was $279.08..sooo I paid good money for mediocrity service!!
The WORST service, me and my friends visited and had this BA attituded waitress named Sam, she had the poorest attitude as a waitress I have EVER experienced!! I will assure none of my friends nor myself will ever visit again! She wasn’t only a smart A towards customers but as well towards other employees! #NEVERAGAIN!
I have been to this location before and had great service, however Saturday night me and my husband went on a date night. We enjoy playing pool and having a few drinks, we ended up playing three games of pool and no one approached us not once. The only one that seemed to be working was this young man running around handling 3 big groups. The other three workers I have no idea what they were doing seemed like a social event to them as they just stood around, even after I purposely made eye contact. In my opinion I should not have to approach you and beg you to do your job. After the third game we left and took our money elsewhere and they lost a good tip.🤷♀️
The food was pretty good overall. Pretty pricey for what it is. It is a sports bar and grill. The kids meals do NOT include drinks so that jacked up our cost alone. The waitress was very attentive and sweet though!!!.Honestly I dont really see us coming back. We paid about the same price as we do when we go to Loghorn for much lower quality food. Just personal preferences.
The food is great, but I agree with a lot of the reviews that the service is lacking. We barely saw our server and had to actually go up to the bar to get our check. We came to play pool but there is only one table and it was hogged all night. Love other locations but this one isn’t great in terms of service and atmosphere.
So this is my third time coming to benchwarmers. And it’s nice to come here to watch the game because of all the TVs for the games but on my third visit I end up having an issue with my food tasting stale, over cooked or re-cooked something wasn’t right so I told the manager he took the nachos off but I noticed that he had an attitude like it’s my fault or something. I told my waiter about the situation 1st and she just walked off in the middle of me talking as if I wasn’t talking. Ima just say maybe she thought I was finish lol. Thats so rude then she adds on a gratuity in for five people when only two children order I thought that gratuities was for 7and 8 people or more. Then after that the waiter and two other employees stared at us after that and laughing that’s not good business at all. So I’m thinking that this is a family business or a friend business in order for them to be upset about my food that I’m about to pay for to be wrong. I don’t want old food. I don’t want recooked food and I don’t want stale food either but what I could’ve said to the manager was since he wanted to get a little attitude under his breath. I could’ve said to him watch the camera and see how your waiter is digging in her butt on the FLOOR but I didn’t. It is what it is.BUT they would’ve thought that would’ve been rude of me to say right. I will never go back to. Plus when you have manager to tell other employees on the phone to cursed out the person for asking a question it doesn’t matter what they’re saying wrong what are you doing wrong you still don’t encourage your workers to be on that same level they was. Then to say I don’t care do it. WOW enough for me to see myself.
Walked in....not one person greeted us and most tables were dirty so we picked the leat dirtiest one. Bar tenter and one male server were too busy talking and texting so it took almost 15 minutes before anybody took our order. Our food came cold and fries were very overcooked and when I asked about my friends soup that he ordered, he had a blank look on his face, came back a few minutes later and said it was coming soon...only to return 10 minutes later and said your soup isnt looking good so my friend said to forget it. Horrible customer service and the food was cold and everything was over cooked. $40.00 wasted and no servers wearing a mask. Oh...and almost 15 minutes to get a beer literally 5 feet away due to bartender too busy hanging out and socializing,texting! First and last time ever going to one of these restaurants for sure.
First visit and I was not impressed. Place was not busy, but our server took forever to come to our table and only checked on us once for the duration of our visit. All of our food came out with our salads and then our appetizer. Portions were small, Luke warm and priced way to high for quality and quantity. Wont be back. 😞
Best place to sit back unwind and relax. They were nice enough to reorder my particular brand of drink. Great service and bartenders. Not a bad apple in the whole place. From servers to bartenders to management, this place is great. I travel across the nation for work , but Everytime Im in this area this is my go to spot
Our book club enjoyed our first trip to Bench Warmers even though we could not sit together. The red beans & rice covered with crispy chicken was delicious. The burgers were the thickest Ive ever seen. Everyone at our table shared a sample of their food. We knew we would be back soon. Kudos to the servers, the manager, and the owner. You rock!The second time we had reservations for a birthday party for 12. When we got there, we had no where to sit. It took 40 minutes to get a table for the party. It took another 40 minutes to get our food. We have not been back.
My husband and I visited Bench Warmers in Covington, GA for the first time yesterday. We enjoyed the atmosphere and the food. We both ordered the shrimp platter. I ordered grilled shrimp with sauteed spinach and hubby ordered fried shrimp with steamed broccoli. Both meals were awesome as was the service. Looking forward to our return trip.
Came in and waiters are eating in the main dinning area. Got my order in and after waiting a hot minute I went to the restroom and after I came back my burger was on the table wide open getting cold and had flys on it. Only positive is attractive waiters and the burger even though cold tasted pretty good.
Dropped in for a late night meal, and we were not disappointed. We ordered the mozzarella sticks and fried pickles as an appetizer and both were served hot and fast. Also our entrees were even better than expected. From the fish and chips to the Hawaiian style grilled chicken sandwich everything was prepared perfectly and served fresh. Finally, although the food was great the best part of the evening was the service. Aaliyah did an amazing job, and we will definitely be back and asking for her by name!
This was our second experience. We did not have a great experience the first time. The fried pickles were great. The burger that my mom had was good and to her liking though virtually no cheese. My vodka cranberry drink tasted so watered down that I dont think I tasted any vodka or cranberry. The same with my moms tea. She went out and said dont ask for a to go cup, Its like water. The Reuben bites were mush. I say all this, but I asked for the manager and I got the owner. I told him i wanted to give him some feedback. He didnt just give me some lip service. He gave me his card, explained the challenges that he has and invited us back. We will be back based upon Dave having a conversation with me and not taking the Im not responsible attitude. He took all my feedback with the utmost sincerity and we will be back because of it.
Sat down in booth for 15 minutes without anyone even coming over to greet us. Made very obvious eye contact with a waiter and waitress and was still flat out ignored. Visited on a Thursday night what was NOT busy by any means. My family and I walked out the front door without anyone acknowledging us again. I never leave reviews but couldnt let this one slide. Sorry.
It took a pretty decent while to get my order in, and it took a good 30 minutes to get my food. The burger was good, but very greasy. I asked for well done and it was medium, but no big deal. All in all would recommend for a lunch because dinner on a weekday is packed.
Called in an order, arrived 30 minutes later. They forgot to put the food in. Thought, “no problem, I’ll check in at the hotel and order it through door dash.” Door dash employee shows up to take the food, restaurant had given it away. 0% accountability. Management would be wise to review their staff.
We were very disappointed in this place. The service was ok. We didn’t see our waitress much. The Philly had yellow cheese which was weird and the wings were dry. I ordered medium and they came out naked with a drizzle of sauce like they forgot to sauce them and just tossed a small bit on the plate. I ended up asking to a side of sauce and sauced my own wings. I wish this place had been better. But we were not impressed. I heard another table next to ours complaining about the wings too.
My family come to eat. We were extremely disappointed!!! We recieved no service. The only person to even acknowledge that we existed was the bartender. At one point two people sat at the table behind us, and were promptly served. We had no less than four separate servers walk by us, and they would not even look at us. We waited for about 20 minutes before we decided to leave. I will NEVER go here again.
Where to start, very bright place with TVs, pool tables, an a good vibe. We sat down an order cheese sticks, they came out nice, hot an fresh marinare. Very yummy, now we have place our order, both meals came out looking great, service was A1. Im not the type to hype up a place or give five stars unless they deserve it an this place was outstanding. If Im in the area again this will be my to go place first.
This place is more bar then any thing else. the hamburgers are cooked to order so I take the risk and get my burgers rare (I know anymore its a risk but I dont like my meat cooked well done). the burger was ok not really seasoned, but the onions were caramelized really well and my burger was rare like I requested and has not made me sick. the side of tater tots I got with my meal were also really good nice and crispy on the outside tender on the inside and they were not greasy, so really short of the the burger not being seasoned everything else was really good.
Waited 30 minutes before someone came to our table to provide service. We were completely ignored. Subsequently, the food was good, but upon asking for a to-go plate, the waitress gave us one and ignored our question for another plate. Not sure if Ill visit there again. 😕
In the virus age, was very disappointed by the lack of precautions. None of the staff were wearing masks or gloves. We wiped down our own table and the booths were dusty and full of crumbs. The paper menus had grease stains. Our food was okay except the fries were over-seasoned. We will not be back for a while.
Ok! I would give them a 5, but it wasnt busy enough to see how they handle a crowd. I did get a great server, Kimberly. She was professional and knowledgeable of the food. I like when the server recommends food that they have tried and not just because its ordered a lot. She deserves a 5 for personality alone! Sooo nice! I love that so many TVs and theyre big. You should be able to see whatever is on at any time from any seat in the bar! I will definitely return for Sunday Football! Oh, the menu offers not just wings & burgers, but pasta, steak, chicken (not wings) & turkey or black bean burgers. The Texas Margarita was ok, but maybe a little less juice for me. Lol Great spot though and worth another visit!
Ate here last night as we have many times before. Always loved it btw! Ordered shrimp for my meal. Everything tasted fine although my fiance did make the comment that he thought the shrimp smelled funny. I just ignored the comment since he doesnt eat shrimp. Got home and about 3/4 hours later woke up sick with food poison. I wasnt sure at first if it was food poison or a stomach bug until I made a post on FB and someone else got sick from eating their wings last night. I called and spoke with the owner David who basically called me a liar and said if I was sick I should have reported it then. Obviously I wasnt sick or had no complaints at the time of service. I dont believe he was very professional or handled the situation correctly. I will not be spending my money here again!
Dont go if youre hungry because the food is lousy and they dont care. Bad Philly and the waffle fries were cold. Nobody bothered to ask why I didnt eat them. Paid the bill and left a tip without a wit given for my feelings. Oh well. Another metro Atlanta place where nobody cares. Its officially a trend here.
Our experience with Bench Warmers is to Bench this restaurant. The food presentation and flavor was unacceptable, and the service was mediocre. We compared this to Spirit Airlines, a nickel and dime corporation. As a group of four we ordered 20 piece wing appetizer @ $21.99 wings only, no fries and included two 1 oz condiment cups of Ranch. Surprisingly they were good, we were asked if we needed more Ranch so we replied yes. My friend ordered the Chicken Nachos and they came with a mountain of nachos, 2 strips of chicken, a ton of jalapeño and a lack of cheese. His wife ordered a philly cheese that barely had cheese in it and was just chunks of chicken in bread. The buffalo mac & cheese was heavily seasoned with salt. We did express this to the server and we were not complaining for compensation. When the bill arrived, we noticed we were actually charged $.75 for the extra 2 oz of ranch. So I asked, if I why had we not been forewarned that extra condiments were going to be an extra charge. So as a retired Restaurant owner, we agree that this was not placed on our favorite places to eat. Quality over quantity any day.
Lousy service and when you speak to the manager all you get is “sorry, we are only human”I would never recommend this place to anyone.You can’t even go out and get a decent meal with your husband.Get it right manager and staff. You are in the business to serve others. And when they don’t get served in your place of business then you have got a problem.Maybe I should have dropped the food on the floorOops, I’m only human!
Have visited a few times. Food has never disapointed. Usually very fast service. Only one time during lunch did we wait a lomg time for the check. The burgers are HUGE and so good. A menu suggestion would be to add mashed potatoes and gravy and slap a burger on the plate for a chop steak special! Parents we have been at lunch and in the evening. Dont let the sports bar in the name worry you if you have kids. Atmosphere during the night is similar to an Applebees.
Just wanted to say came in last Saturday for 2nd this month the service and the food were both amazing!! Dan manager was very helpful and was actually the one who took are order! Bartender was quite attentive to our needs! Everyone working together! We will back for sure!
My mother and I ate here for lunch. The restraunt looks great. The servers were nice, knowledgeable. The food was good. For the price. I am sure duing sporting games this place should rock. There are Tvs everywhere. Their burgers are big, their chop steak was delicious. Desert was ok something and chocolate swirl cake. Ive had better, but Ive had far worse more often. You should definitely give it a try to see if it suits you. Overall i think its a nice addition to Covingtons culinary menu.
Went there today and my husband got a New York Strip medium over cooked and tough the fries were definitely well done ( which I like) but I ordered the Diablo hamburger medium it was over cooked got the second one and it was worse than the first one. The service was good not her fault.
Very disappointed in the service. Had a girls softball group of 25... ordered food at 930 and waited for 1.5 with no crowd....no refills since we first sat down and asked for refills on numerous occasions. 1 order forgot to be put rung in and was brought out twice wrong. We are from out of town and will not be coming back if we have another girls tournament.Manager was nice to adjust the bill though
Not going to bash because places like this, it really does no good. Service is horible, food is wrong, slow kitchen, bar is slow, service is horrible, did I mention that service is horrible??? This isnt the 1st time, usually is horrible service, but we keep going because its hard to find a restaurant with great service in Covington, so we just grin and keep on keeping on!
The food was nasty. I ordered Cajun JambaPasta the sauce taste like dish detergent, Also ordered the mile high nachos it was horrible, I might as well should have ordered a salad and had the chips on the side after expressing to the manger not once did he apologize.i will not return even if it was free
The food gets 2 stars, the service gets a half a star, a majority the time you could not find any staff even inside in the bar area not even behind the bar. Based on the quality of the food the lackluster service, the price did not make it any More appealing of a place to eat
I would be delighted to tell you about my experience the bartender who works on Saturday night is a Liar and hopefully not a cheat also, me and a few Friends pulled in around 45 minutes to closing time so we got us a round of beer and the bartender informed us we would have to order any beer 30 minutes before closing with a attitude so we sat around and couldnt help but notice that some of her freinds came in and were served right up until 10 minutes to closing hope this clears up any confusion.
Im sorry but the food was extremely Bland to me I got The Hangover Burger and some wings I mean no flavor at all and Wings was just dry and stale asked for medium rare it was more like overcooked I tasted no seasoning at all in any of the meat decided to pop in cuz the food looks really good on the Google pictures but definitely wasnt what I was expecting just being honest.
Total reviews rating 3.9
199 Reviews for Bench Warmers Sports Grill 2023:
Review №1
2022-03-25Family went there for dinner and was very pleased with the service and food. We honestly were not expecting the food to be so good. The salmon I got was the best I’ve eaten at a restaurant in years. And our waitress was outstanding. She loved our two-year-old daughter. We will definitely be going back.
Review №2
2022-02-16Really nice server and the food was good. Really good in fact. At 11pm, one has to limit expectations, but it was a pleasant surprise.Hamburger steak with mashed and broccoli worked for me!Lots and lots of TVs, being a sports bar.
Review №3
2022-05-23If I could leave no stars I would! First off I don’t want to receive food from a place that allows animals into the building! I mean seriously it’s a BAR! Secondly I believe upper management is very prejudiced! The food quality could definitely be better but hey I guess when you are under staff. ALWAYS!! It’s hard to meet expectations!
Review №4
2022-06-02If you are looking for a neighborhood place (yes everybody will know your name soon!) with good food, the coldest beer and fantastic staff, youve found it. Benchwarmers draws such a wonderful and diverse group of patrons and is such a friendly atmosphere. They make a pretty delicious salad and their seasoned fries are irresistible too! The manager, Suzanne, takes care of her customers like family. Best place to socialize, watch sports or drink in Covington, hands down!
Review №5
2022-04-07Came in and sat at bar for 10minutes while the bartender sat playing in her phone. Not once was I offered a menu or asked what I wanted to drink. She then proceeded to walk past me to couple next to me and take food order. Not trying to make it more than what it is but as a 6’1 275 bearded black guy at a bar surrounded by all whites is kinda hard not to be noticed. Did not feel welcomed and her actions made the couple very uncomfortable. Do better it’s 2022 and last time I checked my AMEX is black and Benjamin’s are green. ✌🏾
Review №6
2022-04-05Horrible customer service sat in there for 45 minutes with a baby and nobody came and got our order. They watched us walk in and walk out. Take your please seat yourself sign down and do better. The waitress looked at us and did nothing when she was at the table next to us 👎🏼👎🏼 Tried to even message them privately about my experience and they didn’t care
Review №7
2022-05-02Used to love this place but its really gone down hill. Customer service sucks. Today I tried to call in a pickup order. Got put on hold for 15 mins and no one came back. Hung up and tried calling back multiple times only to be ignored. All I wanted was an Alfredo bowl to go . So sorry thats too much. I shall go elsewhere.
Review №8
2022-05-14So disappointing, I ordered a 20pc wing split sauce 10 hot and 10 garlic parmesean and I normally would ask for all flats but I figured it would be even with a 20pc, but I was highly disappointed when I received an order of all drums that were hard and dry. extremely upsetting and disappointing. the hot were like mild sauce and the garlic parmesean were dry no sauce and to Have nothing but drums such a disgrace. when someone orders that many wings you would expect 10 flats and 10 drums at least mixed on each side I dont know if I will ever go back here again after this.
Review №9
2022-04-23Cool staff. Good food. Local crowd. Went there to watch the game and shoot some pool. It was fun. Id go back. Drinks had some kick.
Review №10
2022-06-07The vibe of this establishment was very chill not many people. I did not stay long just a quick drink and moved on to the next destination. I have no complaints for the short time I was there