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Total reviews rating 3.9

199 Reviews for Best Western Acworth Inn 2023:

Review №1

2022-05-07

The room was clean and the beds were comfortable. The refrigerator and microwave were a great addition. The staff was friendly and helpful. The hotel was quiet and the parking lot was well lit.My husband is in a wheelchair. The handicapped accessible room was NOT ADA Compliant (not 36 of clearance). While the doors were wide and there were grab bars in the bathroom the furniture was too close together for a wheelchair to navigate through. We planned to stay 2 nights, but we will check-out this morning and make other arrangements tonight. Different furniture placement and a dresser which is not as deep would remedy these obstacles.

Review №2

2022-01-29

Positive: Refrigerator was great. Rooms are drive up so we could leave our bikes on the car & feel they were secure. Room was clean, beds were comfortable & even though the hotel is right off I75, quiet.

Review №3

2022-03-15

Positive: Price was the big reason for staying here. It was very convenient to the highway. Negative: The desk staff was short & abrupt. The room was on the second floor & there wasnt an elevator. The room was clean but dated as was the bathroom. Breakfast was very simple - cereal, fruit & breakfast sandwich warmed by the microwave.

Review №4

2022-03-25

Positive: Lets get this straight, it was clean. But tvs are small no HD and limited menu. Beds also are small. Tight quarters in bathroom. Negative: This is definitely not a Hotel This is a motel with all rooms have outside access. 5 or 10 bucks more gets you a nice hotel in the same area , dont be fooled like I was.

Review №5

2022-04-11

Positive: Excellent value. Very clean. Seems like it was just updated. Very safe and secure parking. Great location just outside of Atlanta. Bonus is not one but two Waffle Houses at same exit. Nice little downtown for dinner and drinks. Negative: Bathroom could use a little update. Did not match the quality of the rest of the room.

Review №6

2022-06-18

Stayed here before several times and it was fine. This time was different. I was met with attitude at front desk. The person working was challenging me about having an existing reservation which I did but she said I never added my dog to It. I told her there is no place to add a dog that I stated so in the comments. She acted like she was doing me a favor letting me stay there. while that was going on someone else was actually checking me in not her?? when I left I had unauthorized charges on my card. I called about it and was told 2 of my bathroom towels were dirty so I had to pay for them, WHAT?? Stay at your own risk, thats all I can say. Must be under new management, lousy management.

Review №7

2022-05-24

Was clean. Property was dead but I was still put in the furthest room from where breakfast would be (office) as possible and so when I asked to change it the manager gave me some attitude for my time and gave me a room with no microwave or fridge but still charged me the same price as the room with it all. Beds were not comfy my gf and me both slept terribly. Both laundry machines were inoperable. The snack machine was inoperable. In the morning the tv had no reception and when I called the office the phone rang about 15 times before I got a very rude “front desk!” Sorry to have bothered her. Breakfast was very basic but good enough had everything u need. The property had very few guests so why is staff so rude here? At least it was quiet.

Review №8

2022-03-03

Was the best experience. I left my iPad in my room. It was found by the cleaner and turned into the desk. I was called about it right away. I was too far away in another state. This was on a Saturday at the end of February. The front desk person suggested that they could have it sent UPS.sine it was the weekend, it had to wait until Monday. On Monday I got a call from UPS. We made arrangements to get it the next day. I got it within 24 hours. If not for the staff at the hotel, I would have had to. Spend a whole lot more to replace it. Best experience ever at any motel. Even got a first floor room that was unexpected. Thank you so much

Review №9

2022-05-21

Bed was comfortable. Water pressure was great. The only problem was the stopper to the tub was broken which made the tub fill up when we took a shower. They fixed it after the second request.

Review №10

2022-04-17

I was driving on I-75 and found this hotel location very convenient off i-75 with nice parking lot , front desk staff was very pleasant and helpful. Room was very clean with all the facilities including microwave and refrigerator. I would highly recommend this place.