Kerbside pickup
Yes
Big Lots in Duluth
Categories
Location on the map
Duluth, Gwinnett County, Georgia, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 770-232-7132
Site: https://local.biglots.com/ga/dul...
Site: https://local.biglots.com/ga/dul...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Big Lots in other cities:
Comments (199)
What a pathetic place ! They sell trash . Literally trash
SKY, a sales representative at this store, is awful. He speaks to you with so much authority and takes deep breaths out of frustration while saying, o gosh. He doesnt even try to reason with the customer. It was an awful experience I had with this person I called corporate.
I like this Big Lots for the convenience, but Ive been in Family Dollars that have more inventory and variety. Its great for a quick stop to the store, but Ive left a few times empty handed because they dont carry as much as youd think.
Great Big Lots location. The computers went down and they had some technical difficulties which delayed checking out; however, the front end staff worked well as a team and got everything resolved. Theyre obviously not to blame because, well, computers. It happens. The associates were kind and friendly. I found everything I needed (and more). I appreciate the friendly service and the shelves being well stocked!
Big Lots is Big and Cleaned and organized. Great deals and lot of items for all the seasons. Great decor items. They have layaway options if your interested in furniture.
Nice location...clean and well stocked. Would be better of the security guy or who ever he is didnt follow you around the store and try to engage you in pointless conversation like that distracts you from the fact that hes following you around.
Nice people. They talked to me asked me if I needed help with anything. Need to be cleaned up a little. But a good store
Like this Big Lots, havent shopped here in a while. They have a Great Furniture Selection. Shelves were stocked up, store was clean. They have lots of Essential items here also
Good and well organized store for household otems. The staff is knowledgeable and friendly. Has a huge parking lot and you will never have to hunt down for parking spot. The deals for furniture and kitchen ware is great.
Well stocked and store was immaculate. Love shopping at Venture Dr. and 124 in Snellville; Stone Mountain location on 78 is great too. Staff at all these locations are always professional and pleasant😊
Still one of my favorite places to get new or hard to find items. Unfortunately I recently noticed the big jump in prices. Some even exceeding big grocery store chains for the same item. I do like that there are more employees at the stores now.
Fun!Big Lots is genuinely fun. They have a little bit of everything - from home goods to food. The home decor is often really cute and originally overpriced. Wait a week or two or go after a holiday and prices are slashed. I have gotten fuzzy winter socks here, cute coffee cups, candles, holiday decor, chocolate, and ibuprofen in one visit. I enjoy walking around and looking. They also have cute dinnerware for amazing prices. What can I say? Big Lots is fun.
My husband and I were helped by Mike. He saw us wandering and immediately came to assist us. He helped us with an item we inquired about. He even was willing to find which stores had it when he realized his location ran out. Customer service was beyond amazing. We will definitely be back.
Always a good experience. The store is well organized and they have great deals everyday and occasional 15 or 20% off Saturdays or Sundays for your entire purchase. Good friendly customer service as well from the store associates.
The older employees are always super nice but the recently hired younger people are not the same. Maybe they will learn how to treat customers better.
SO MANY GREAT THINGS TO SAY, THE STORE IS VERY CLEAN,THE CASHIERS AND STAFF VERY,VERY FRIENDLY! PRICES WERE OK ON SOME THINGS. BUT BETTER ON OTHERS! THE NICE THING TODAY WAS 20 PERSENT OFF STOREWIDE! PLUS THEY HAD GREAT PERCENTAGE OF OF CLEARANCE PRODUCTS! I LOVED THE CASHIER! SHE WAS SO NICE AND FRIENDLY AND JUST MAKES YA GLAD YA WALKED IN THE DOOR! TY! GOD BLESS 🙏
The cashier was a gem her name was Olymia something with an O she was very helpful and understanding in this time of crisis. I will be calling corporate on her behalf she needs a raise. Above And beyond customer service. 5 Stars
Thank you ash for helping me with my furniture you helped me so much from start to finish. Very great personality
The very nice service costumer Benjamin is very kind
Great prices on most items. The cashier was very pleasant. Only problem was the air conditioning was NOT working! Would have shipped longer, but, I was drenched in sweat💦😓💦!
I spent two hours in this location and still didnt leave with the item I originally came to purchase due to misinformation. I called before hand to verify if they had a patio set in stock and was told that they had plenty, not to worry. I get there (a 17 mile distance from my house) and they only had a floor set. They checked to see if any other locations had any in the system. I ended up calling myself to make sure I didnt drive another 30 minutes to the other store. They didnt have any. I kept asking for other store numbers in the surrounding areas, no one volunteered to check for me, and I even made a joke about as much work as Im doing I might as well work here. Long story short, I finally decided to just get the floor display with damage because they offered me 20% off, then I notice the glass top was missing and the store manager was so nonchalant about it.....The only pro was the furniture associate was very helpful and had started to disassemble the set and the cashier had a good attitude.
No one tried to help us. We went to the furniture section for just a box spring. The employees hid in the back so they didnt have to talk to us. Get real employees next time.
I like Big Lots. They have good sales. Some of the cashiers are always pleasant and very helpful.
Ive been waiting for months for there sofa stock and the finally got it was so happy 🙂
Checkout line was backed up with 20 people in line. Had to walk out after the line moved one person in 20 minutes.
They had a fan being advertised as $19.99, but the box said $39. The advertised price showed the same specs as the $39 box price. The manager Bobby refused to honor the advertised price and was rude about the entire situation. Even if he cant honor an advertised price, the customer service was lacking on his part. Hey Big Lots! Thanks to Bobby youve lost a customer. Good day.
Great bargains! Definitely need to get there early for clothing, they run out fast!
Clerks could care less about customer service. I had an item priced wrong, clerk came to register with a different item, then i had to go myself and show them the correct item, while the line of customers to check out grew, then had to wait for manager to reprice, no apologies no thank yous nothing, they could have cared less.
Big Lots used to have better products before. There were times that Ive found items from Germany, Dutch, France and Italy. It is not what it used to be anymore.
I shop here a lot but on today was the first bad experience I had here and Im really disappointed. I entered the store asking if was someone in furniture because I was picking up my mattress, box spring, and tv stand they were holding. I went to furniture and saw a man who worked there (not knowing he was the manager). He said how you doing then walked away not asking me if I could help with something. I had to walk back up front and ask do assistance in furniture because he failed to ask. The lady Im furniture was so nice bless her heart. The first thing we put on the truck was the mattress and as we walking by up front I asked his name and he told me Wes we kept proceeding to the truck then he wants to come out to help in which I feel because I asked him his name. I truly feel he told the other male not to help. His demeanor doesnt fit to be that of a store mamnager. Not customer oriented or willing to help until I ask youre name.
I love this store always clean and the people are very helpful
Very large selection. Best Big Lots Ive been to. Super clean and organized.
Prices have increased a lot. No longer see the discount without a coupon.
As I walked in my two kids wanted ice cream dots so I got 2 and paid for them. Cashier forgot to give me the receipt I continued with my shopping then as I am checking out my items the security (a.k.a.) high school drop out looking guy. Starts getting close to my 5 year old checking to see if he had any items on him then the cashier had to let him know that I had already paid for my sons ice cream . moral of the story is.......if you work in the LP department youre not doing your job right. You should me on eyeaite monitoring who steals and who doesnt . you should had been on the cameras checking that I paid for those things ....this guy is lucky I dont have time to put a complaint to corporate and accuse of harrasment .last time I shop here
It is average size Big lots with good furniture inventory. Do to large amount of shoppers you need visit often because clearance items move quickly
I love shopping here.Nice selection of goods, furniture etc.Price are reasonable.Customer service is great.
Great place to find different things. I went in without my list, and bought few things. Got into my car & checked my list, and I didnt buy one thing so I had to go back in. Great place
Avoid like the plague. Hassles paying customer and had at least $30 of merchandise I put back that they missed out on because they don’t have a clue on how to treat paying customers. Won’t EVER be back.
This Big Lots on Venture in Duluth, is always fully-stocked. You can get things here that other Big Lots do not have.
Big Lots is my shopping haven.Lots of off-brand and name brand items for reasonable prices. I recently purchased a super comfortable queen Serta mattress for less than $250.Big Lots typically has everything I need right their under one roof, such as grocery items, household furnishings, bed and bath items. Its kind of like Walmart but a lot less stressful and congested.
I liked it better at the old location on Buford Hwy but this does bring it closer to my home and when I do my weekly multi store runs this makes it easier to go from Sams to Ollie to Big Lots.
Neat clean always walk in for one thing and then find too many good deals!!Stop making us spend our Stimulus Checks!!Lol
Great service Dewayne was awesome he helped me pick out a nice sofa he has lots of knowledge on products at the store I will be back cause of how he treated me and the lady who sold me the sofa as well she was awesome but I 4got her name.
Was looking for a smaller size pitcher for storing my ice tea. Found a two quarter container.
Has everything from food to sofa sets (nice quality ones) at great prices love shopping at Big Lots
Some very great deals to be had, but you must kind of scour for them. That is good as our local Big Lots.
Can find some interesting things there, including organic and healthy foods, also foreign and gourmet for good prices. Stock can be rather changeable due too the nature of the discount store.
Debbie the cashier was AMAZING!! Shes got a great attitude! Shes kind, thoughtful and patient. I will be back!
Great customer service. Cashier is very pleasant 👍
Selections were low, prices higher than Wally World.
Nice but they dont have too muvh selection on mosquito stuff and art supplys only for kids
Almost but no.their delivery of furniture is a no go with me.
I drive past the Chamblee Big Lots which is less than 5mins from my home to go to this one because it is cleaner, better selection, and customer service is miles better.
Just moved so Im loving the bargains and low prices good place to for quality and unique houseware finds
Always love to see what Big Lots has new and exciting!!
Did not have the order ready like it was stated in the email; HOWEVER, the staff on duty worked diligently to get the order ready.
Excellent Big Lots! Very clean and well stocked.
The employees there are amazingly helpful and when I went, the store was clean and organized.
Store was real clean everyone was wearing masks and they were real polite
Big Lots have their Christmas decor out and there is a nice selections of items and colors.
Cant really blame the store but Covid caused all stores to appear looted. No supply of anything I needed.
Best Big Lots Ive been to. Very Clean & great customer service.
Prices are good and store is always clean. Products on shelf are neatly stocked.
Great staff! Left a bag and they chased us into the parking lot to give it to us.
Great place for deals. Especially during the friends and family discount weekend. 20% off everything!
I like this location. While in the neighborhood, check out Ollies, too! Great bargains at both stores.
Lotta good items at good prices. I was even asked to help get some items in another customers vehicle!
Love going here for paper & cleaning products. Its always clean and well organized.
Very neat and clean. The staff is nice and friendly too. Love it! My favorite Big Lots!
They were nice but out of alot of stuff
Manager is all about the customer
Good stuff. Reasonable prices. Spacious and neat and clean store.
Love this store. Great employees.. very friendly.
Everything is reasonably priced and the store itself, is very neat and clean.
The store is well organized and very clean. Check out is quick
The largest and cleanest big lots Ive been in. Was able to find all of the things I was looking for easily.
Good deals, Very friendly staff, store was nice and clean
When did the very nice Big Lots in this area. Merchandise was good employees were helpful
Love the prices and selection at this store, but its terribly understaffed.
Beautiful store, has everything but the prices a lil high
Had a very nice experience. Everything was so cheap.
This was my first time at this location. I was very impressed. Lots of options here. I would defiently reccomend this location to anyone close by...
The store is Great! clean and friendly helpful staff
I love this place, great prices, lovely merchandise and cool stuff.
Big, well lit, wide aisles, but needs more stuff
Thay have a really good selection on beauty products and small appliances for the kitchen. The staff are really helpful.
Open more lines during sales days. 2 cashiers is not enough on s Sunday.
Clean and enough help to make things easy in and out.
Picked up multiple cases of water, clerk was helpful and easy process.
They didnt have much of anything, come out better at the dollar store.
Cute stuff...but use a cotton to get the best prices.
Great clean and well maintained business. Employees are very kind and helpful.
Very nice sized store, had everything I was looking for.
Good service and good prices. Definitely worth your time.
Store is nice found me a popup tent n there...
Nice clean store. larger selection then normal big lots
Quiet, clean but no half and half. No shoppers either. -7pm Tuesday
Love big Lots. I lways found a treasure.
My store I work there for 10yrsClose the one I worked at
The selection is ok been to better big lots
Store was very neat and found everything without any problems
I purchased a frame for my bed. I didnt know they had them there.
Nice store, fairly cheap prices
Such friendly staff! Found the storage I needed for a great price!
, very clean. Very friendly. We met the manager. And he was nice and polite.
Pretty good, need a little tlc. But its likely holiday is killing the place
Always a good deal
Nice ,clean , and well organized store! Found everything I needed!
Its a great place but need to be more up beat?
Found my Christmas lights at a very good price!
Very clean, but the customers were very rude in blocking almost every aisle in the store.
They dont have any patio furniture for you to see.
Great place for home decor. Love the kitchen accessories
Like always very good I 💘 big lots
The layout is amazing and their selection matches. Great furniture!
Staff here is very helpful. Items wise same stock as other BL stores.
One of my favorite places to go for good deals
This Big Lots is always clean, organized & the staff very friendly.
They always have great things for my house.
Love big lots. Very good prices.
Great deals, unique items and great customer service
Good selection
Tried not to walk the entire,or Id be broke!!!amazing deals!!
Coupons sent via email was not honored said it was patio furniture only however the advertisements was deceiving
Pretty organized, convenient, high variety and well stocked!!!
Love this store big lots have been my store for 10 years!!! Absolutely love it!!!!!!!!
Store was brand new and brimming with goods. Unfortunately many items were not priced.
I shop there all the time! Good prices!
Everytime I go to big lots its great
Not crowded, social distancing in place. Some bare shelves.
What youd expect from a Big Lots. Though, their merchandise is usually scant, or theyre out of things.
Its a great place to shop
Neat environment, quality products and nice and friendly staff
It was great i love that store
You will find a big selection of all kind of goodies
Very helpful and good stock
Great prices. Usually not crowded
Nice store, good prices and good people.
Big lots have a lot of great merchandise for a very affordable price.
Great place to get new furniture with their leasing program and else!!!
I had recommended to try this out, but I didnt find much worth considering
This has become my go to store!!! Love it
Love this place! Especially the Home Decor section!!
Great placeI really love it
Good deals sometimes , also going down hill
Nice people and good prices.
Love shopping here they have everything
Always a nice place to shop.
Easy to locate and clean store.
Good place to shop.
Always find great deals.
Great customer service throughout store!
The people were nice. They gave me a discount.
I found everything I was looking for. I love BIG Lots!!
Good price and nice staffs.
Bargains are hard to beat and selection is unique!
Dont have everything you need especially kids supplys
Typical store with discounted items. Just watch the dates on food items.
New-ish store. Clean. Good selection.
Great service and clean store
Clean and organized. Love the prices too!
Great location and prices are awesome
Quite a variety of items at a reasonable price
Very pleasant clean, employees are very nice
First time in big lots and I love it
Great deals and variety of products.
Great Assistant Mgr Tia very helpful.
Short wait in line. Covid19 rules apply.
Love it low prices friendly staff
Very affordable prices and very friendly
Like it but need more stock
Love it. I always find what I wanted...
So much fun 😋 walking into BIG LOT...
Horrible customer service. Sue was extremely rude.
I enjoyed my experience.
Nice crew and attentive to the customers
Clean and great customer service
Nice clean and helpful. Will return
Great place good customer service
Another stop on getting affordable staples items
Clean store..great prices
Always great place on home accessories
Always have great deals!
Huge store and very clean!
Big lots is my store
Super Clean and awesome staff.
Clean, well stocked, friendly service
Items are constantly changing. Helps to know your prices.
Bare shelves not alot of selection
Total reviews rating 4.2
199 Reviews for Big Lots 2023:
Review №1
2021-08-15I found alot of great things I wouldnt normally purchase but they were so cute. (Like shirts that have things written on them, sighns that say live and love.) Overall great experience. There was a hole in the celing dripping water but that was nothing to worry about. The employees had the area blocked off. Bathroom was really clean and empty.
Review №2
2022-02-14I figured most people only wrote reviews when its a bad experience or when they are asked to do so.I do not fall under any of those categories. I walked into the store today. The store was VERY clean and organized. I stumbled over to the patio area, A man walked over( he had sales in his blood lol) with a huge smile. He was pricing the item I was looking at. He said its only $$$ amount. I explained I purchased last year, I was looking for replacement cushions. He went in the back, found what I was looking for. I spend a few more minutes in the store. He was cleaning the store, helping customers, fixing problems and getting karts. On my way home I said to my mom, thats the type of manager I would love to work for. SEAN (store manager) keep being you. Big lots put one of him in every store. AMAZING CUSTOMER SERVICE
Review №3
2022-03-18The manager at this store was extremely helpful, friendly and great to work with. I bought outdoor furniture. He went out of his way to make sure I had what I needed. He checked with several stores as well. His store is extremely clean and organized. So glad I went to this location. 🙌
Review №4
2022-05-26Shelves was fully stocked.Randall was very helpful with assisting me locate my items.
Review №5
2022-06-01Very friendly and clean . I do not always have what I am looking for but I always walk out buying something!
Review №6
2021-08-21I was in the store in line for 40 minutes, the manager walked up and never one time apologized for our wait at all! He said that the other registers don’t work and I asked how is that possible! I been in retail over 20 years and I know if one register goes down they all do! He said it’s been down all day! He saw the cashier needed help bagging the lady huge order he still JIST walked to the back! This happens every time I’m in this location! The service is horrible here! I rather drive a hour away to get better service than this!
Review №7
2021-10-30I really like BigLots (Duluth). But some of the cashiers can really make your experience unpleasant. Especially when it comes to the electronic coupons that dont populate for them to scan and they insinuate youre trying to take advantage of the company. When clearly its a system error. This happened tonight. If you, as the cashier, have knowledge enough to know that the coupon is still in rotation (not expired), just apologize for the inconvenience of the system error and honor the coupon as a courtesy without the insult. Words for the unwise.
Review №8
2022-03-09Just got 8 piece comforter set and its great
Review №9
2020-09-10Big Lots has come a long ways since I last shopped here. Good selection of housewares, activities for the kids, decent grocery aisles with competitive prices. Furniture is good quality and affordable. Will definitely be back!
Review №10
2021-05-14Kai was especially helpful and kind during my shopping so I could find and buy all I needed for our large family and rentals. Clean store, great prices , friendly people!! Highly recommended!!