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Phone: +1 770-475-8800
Site: http://www.bimmersroswell.com/
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
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4.8 (108 comments)

Review №1

2022-07-15

I own 3 BMWs, two of which are heavily modified. BMW dealerships don’t have the knowledge or expertise to work on my cars, but Bimmers does! I gave them a well deserved 5 star rating because they’ve worked on my cars for 7+ years and have done quality work every time. Don is a wealth of knowledge when it comes to simple stuff like maintenance or repairs, but also in performance parts and after market parts and installation. Their hourly rate is reasonable considering what you are getting for that rate, and they use high quality OEM parts if available for much less than dealerships. I wouldn’t dream of taking my 3 BMWs anywhere else and highly recommend this shop!!

Review №2

2022-05-20

The manager Don is one of the most knowledgeable people I’ve ever met! He and the techs did a great job on my vehicle. I’d definitely use them again and would recommend them. My car had too many issues to list but it’s in great shape now! Shana in the front office is a doll! Excellent customer service!

Review №3

2022-07-19

I love the staff at Bimmer Service Center. Everyone was very friendly and I felt very comfortable. Plus the prices more affordable then the BMW Dealership. Im a customer for Life.

Review №4

2022-05-07

Don and his team were outstanding throughout the process. I had my BMW towed from North Carolina to them based on a recommendation from a customer! They found the problem and fixed it! I am grateful for the Bimmers team

Review №5

2022-05-05

My initial impression as a first-time customer was truly impressing with a nice comfortable waiting area, refreshments, and Wi-Fi. Shoana the customer service secretary, was friendly and helpful with any of my questions. I recommend this facility for any of your BMW maintenance or repair, you wouldnt regret it I promise.

Review №6

2021-04-06

Called for a immediate oil change, came in, was seen immediately and out within a hour. Very courteous, friendly, clean, precise knowledge of prices and auto repairs for your vehicle and very reasonable prices. I thought it was too good to be true to, until I went to see for myself. My new service guys for my 528i drive and 430i coupe✊🏽

Review №7

2022-04-22

Weve been regular customers with Harrison Motorsports and because they were backed up for 3 weeks my wife insisted on going elsewhere for her brakes and an oil change. So she decided to drop it off at Bimmers. A week or so afterwards, she started hearing a noise when shed start up her car so she decided to take it back into Bimmers. 5 days later, we just picked up her car, they had it for 5 days mainly for a diagnostic to assess the noise she was hearing. After spending $930 and picking the car up, the minute she started it, the same problem occurred. Don, the customer service guy came out and said thats the first they heard the noise despite having it for 5 days for a $130 diagnostic. He then proceeded to suggest it might be a timing chain issue and once I informed him we just had the timing chain/belt replaced he said oh yea I can see new bolts suggesting thats been done. He wanted to keep the car for a longer period to continue to diagnose which we declined to avoid more money spent at this place. Well be resuming service at Harrison Motorsports. Despite their backlogged times theyve always been honest and call timely to keep us updated on the cars status. We had to call Bimmers for a status update everytime. Avoid this place unless you just want to give your money away.

Review №8

2022-05-05

Very dissppointed. Very poor communication with customers. 1st visit/basic oil change:When I asked why I didnt get a sticker to indicate when my next oil change would be needed, I was told only places like a Minute Lube do that . Not true, Dude! My last sticker was for Liqui Moly oil. Does Minute Lube use that product? I wasnt born yesterday! My next visit was a repair. After 5 days my Mini was ready for pick up. I cranked it and the same issue came up! Plus, after inspecting a new rattle on my way home, I checked under the hood when I got into my garage. After inspection I found a bolt never secured when they made the repair! Summary:arrogant service man, no customer follow up, unsatisfactory repair.😒

Review №9

2021-12-22

I had to share this...My wifes battery died on a Sunday morning. We immediately made an appointment with the BMW dealership and the earliest appointment we could get was for Thursday.I decided to call Bimmers on Monday and see when they could get me in. Got in me on Tuesday morning. Got the batter replaced, did an oil change and the scheduled maintenance. Not only did they get me in 2 days sooner my cost was unbeatable. The difference in the battery replacement alone was almost $150 less then what BMW was going to charge me.So what I am saying is, dont hesitate to use Bimmers as they did excellent job taking care of us. Going forward, as long as we own the BMW, we will be bringing the vehicle here for the service.

Review №10

2021-06-23

The staff here is so knowledgeable and friendly as well. They explained my car repair needs in a way that I could understand. I had already taken it to the dealership and gotten a quote and Bimmers gave me a better price and could get the work done sooner. Im very happy with the service they did on my car and am happy Ive found a place I can trust! I will never go back to the dealership!

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