Kerbside pickup
Yes
Bloomingdales in Atlanta
Categories
Location on the map
Atlanta, Fulton County, Georgia, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Payments
Credit cards
Yes
Phone: +1 404-495-2800
Site: https://locations.bloomingdales....
Site: https://locations.bloomingdales....
Opening hours
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:12–6PM
Bloomingdales in other cities:
Comments (199)
Lol! We had to use their restrooms... Suuuuuuuper clean! 🫧 So nice in there, that Mom & I took selfies in the restroom!
I had to make a return and it was absolutely the easiest return Ive ever had. I just basically had to find anyone and they would help me which was odd. If you go to Macys, you can only return an item at one place. Moreover, the person helping me return the item was able to scan something on the price tag that told them which credit card I purchased it with and had my return processed before I had time to do more than tie my shoe. It was such a great experience overall.
Shop with Malik in Cosmetic. Hes great 👍🏽👍🏽
Nice place but they dont carry Guess
I requested to have an online order picked up from the store due to an increase in package thefts in the Atlanta area. I walked up to the counter, and the employee scanned my order receipt and looked at my ID. I was then told my item was not in the pick up room, and they would need to get it from another area in the store.The employee let another employee know that I was waiting for a pick up, and left. After 40 minutes, the employee who replaced the one that left finally rechecked the back room, and my item was there the entire time.I received my confirmation email 5 days before that my item was ready to pick up at the Lenox location. They didn’t have my item packaged/bagged for pick up like the other customers who went to pick up their packages while I waited. Will not recommend doing an online pick up in store option to these location.
This location is awesome. Great service the employee take great care of you.
Great lunch .wonderful atmosphere, Ill cone back again
Customer service was horrible!!! I am highly professional, successful, and financially secure. Last Friday afternoon I chose to dress down and just run in and purchase a couple outfits for my vacation. Due to the mask my regular sales associates did not recognize me. To my surprise NO ONE (Not one ☝️) person greeted me or looked to observe my presence. I went to men’s shoes to purchase a pair I had been viewing. The salesman came from the back but did not speak. I said hello to him as I was about to ask for a size. He immediately dropped his head, focused on his cell and did NOT reply. I remained in the area for a few minutes. Still NO recognition. Same throughout the store. THIS WAS MY DISRESPECTFUL EXPERIENCE AT BLOOMINGDALES ATL I guess I didn’t “look” like I belonged. Cannot blame on race because these were my own people. Let’s do better
Moriah (sales rep) was absolutely amazing! My wife’s birthday is coming up and I needed a specific movado watch. She was able to locate the exact watch I was looking for. It happened to be the last one they had in stock. She held it for me and I was able to purchase it just in time before my wife’s birthday! I can’t express my gratitude enough! Moriah, your customer service is second to none! You helped make my wife’s birthday a memorable one! Thanks a million!!!!
Not well stocked, but the associates are well versed and friendly.
Nice people, very few employees these days however
Its just Ok...not in Love with it. Hard finding customer service reps. Never impressed.
I always love this store but, my normal consultant wasnt there, and they didnt have what I needed. Not one of the items.The woman who did take care of me was friendly and helped as much as she could.She was professional and the customer service was good.
The women at the brand counters were too busy talking to each other. Oh my! Poor manners ladies. Still too busy to offer assistance at shoe department. Whatever are we to do? Yeah that’s right shop elsewhere. Take for example Aldo. We were greeted when we entered. Offered 2 sizes of the shoe because the nice young man brought it without being asked🤩 That’s what great customer service is about.
Its a department store with few staff but they are hiring just like everyone else
Great customer service and merchandise.
Nice /neat store but was sold out for what I was looking for.
The curb side was terrible! I waited outside 30 mins and kept calling. Never got a answer. I was forced to go in. I clearly wanted to avoid that since COVID cases are high. If I wanted to go inside I wouldn’t picked curb side service. Do better
Very friendly employees always very helpful love their selection I could spend hours in this store
They have what you need . Very helpful staff
Just a job place to spend all your money lol. And I mean all. But I did get my wife and I great parfumes
I have had my first and last buying experience at Bloomingdale’s. I ordered a $1450 pair of Valentino Boots on Nov 11, 2021 for my birthday party Nov 22, 2021. I paid for the boots in full and elected to have them shipped to the Lenox Mall, Atlanta, Georgia location thinking it would be safer to ship it to Bloomingdale’s than have them dropped at my door where somebody could possibly steal the package. Boy, was I wrong! I think there are thief’s in the Bloomingdale’s company. Long story short, I never was notified by Bloomingdale’s that my order arrived in their Lenox Mall location. I reached out as my birthday was approaching, to find out that they were delivered via UPS on Nov 16th. I called Customer Service who put me on hold while they called the Lenox store. For 30 minutes, the Customer Service Agent worked very diligently to locate my boots which were verified delivered by UPS. Finally, the Customer Service Agent came back and said that they have my boots I can go pick them up. I drove straight over to Lenox only to have Lenox tell me they could not locate them and I needed an email from Bloomingdale’s for verification that they have arrived. I explained that Bloomingdale’s Customer Service had worked with the store and located my boots. Bloomingdale’s pick up looked everywhere and could not find them. I called Customer Service back the next day and explained the whole situation. They recommended that we cancel out my order and just place another order. Upon doing that, it was discovered that there was not another size 8 anywhere. They were sold out:(. If UPS verified delivery to the Bloomingdale’s Lenox location on Nov 16th and Bloomingdale’s Lenox doesn’t acknowledge the delivery to the customer but instead steals a fully paid for pair of $1450.00 Valentino Boots. Then, when the boots can’t be found by Customer Service or the store, Bloomingdale’s refunds the customer and the Bloomingdale’s thief gets away with the Valentino Boots. I’m just saying! Beware of shopping with this company. Obviously, they can not be trusted with their customers purchases.
I find all my party clothes always there!! Love this place always but hard to find these stores! Will travel to do shopping in person!! Tired of online shopping!!
They don’t pick up their darn phones!!!
Good customer service, the fitting rooms are dirty as hell ppl are really inconsiderate neither do the employees care to clean them.
Love this place! I shop at Bloomingdales 4 my fragrances!
Good store with lots of style options!
It has a great selection of products and I love the store, but the workers are random. Some of them are overly helpful (wont leave you alone to look) and others you need to walk up to them and ask for what you want. Overall, I will continue to shop there. I recommend.
Nice, clean, staff is fashionable.
I love Bloomingdales always find something to buy there.
I went to the womens section and asked this guy for maxi dresses and he says oh they havent made a comeback maybe try Macys I even told him I was looking for something not too casual but not too fancy and he didnt even offer other options. I would not recommend this location. I got better service at the Neiman Marcus.
No one greeted us me and my partner customer service is very important
Very clean. I smelled some Tiffany perfume and a woman who worked there offered me hand sanitizer after I touched it. I was not supposed to open the bottle myself, apparently. Store was not too crowded.
Great sale on various brands. Will be returning soon!
Talia in the jewelry department was excellent help.Very pleasant and knowledgeable about the store and your services.
Couldnt find an employee to help me find dress shirts for my Moms Service. I was looking for 16 1/2 collar 30 length sleeves ,slim fit shirt in white and a blue one. I finally gave up.
Very kind and attentive staff.
Big store, options for everything you would need.
Extremely Rude.. An associate was helping me and I guess I didnt look like I had enough money to shop there, so she walked off and left me standing there to assist another couple.. I definitely will not go back.
I enjoyed my first visit!
Great selection of items you want find in other stores!I purchased a pair of leather boots and absolutely adore them!I was so surprised to see the hugh selection of shoes they offer!The clothing is the best also....a great selection and top rank material!
I like Bloomingdales. But this store is a little small and it has been made smaller by 25%. I guess part of the reason is online shopping.
Extremely expensive, but very well sorted.
If I could give negative stars I would. Time and time again the experience in the mens fragrance department has been less than ideal! They open an hour later than the rest of the store. All 5 people working wouldnt find a second out of their SCHEDULED TIME to assist a customer and when they finally acknowledge you. Its all attitude. Nordstrom would never! I have been a customer for over 30 years and this is straw that broke my back! Horrible. Ms. Gwen should have never retired!
Like no other store in the world. They are absolutely right. Store is spacious with friendly staff but 4/5 stars only because of organization. Went to the sale in the men’s department. I felt like I was submerged in clothes and if I had fallen probably walked through the Chronicles of Narnia lol seriously... they need to do a better job at organizing. Regardless, I managed to find a super cool PJ for a Bargain!!!! Too bad I didn’t have enough time to look for more items.
I have mixed feelings about this Bloomingdales. I tried to order something online for in store pick up and wasn’t notified until late in the evening that they did not have it. I tried online ordering one more time and same result. The MAC Cosmetics that is part of this store is downright terrible. I won’t shop there at all anymore after two truly terrible experiences. I waited 30 minutes for an associate to grab a bottle of foundation and sell it to me when there was only one other person in the store. There were two associates. Neither said hello or acknowledged my existence. No thanks.The first time I went in to this Bloomindales a sales rep in the handbags area turned her nose up and just ignored me. Literally. Only one sales rep, a very nice woman, talked to me at all. I’m not sure if it was because I didn’t look like a million bucks or what have you, but I was treated like I didn’t belong there. It made me uncomfortable and some of the sales women were really rude. The second time I went in for a handbag, the store was a mess. Everything was in the wrong place and nobody really cared. I wandered around looking for a specific piece that I was told they had and couldn’t find a sales associate anywhere. You have to chase them down to get something from the back. I haven’t been back and have no plans to return.
Bloomingdales is a very nice place to shop with friendly staff and great items to shop for. I enjoyed shopping in this store and would recommend it to everyone.
Yarnell in the men’s wear was very unfriendly and super unprofessional.. not to mention stuck up.Came into the store today because my office is having a Christmas party and it’s theme is casino royal so I needed something extra nice.. however upon approach Yarnell with a quick question.. he immediately shot me down and treated me with absolutely no respect or cyst service.. I was blown away with how rude this employee immediately came off considering I have worked in customer service myself for 6+ years.. I will gladly Yale my money and business elsewhere.. and considering me and my husband needed suits they just lost double the business
Great Customer service! And New vendors being added every season!!
The women’s bathroom on the top floor needs to be severely renovated. It’s a mess. For such a nice store it’s important to take care of your customers and that includes keeping you’re restroom looking presentable.
Service there is going DOWNHILL FAST. Combination of lack of good pay and BAD HIRES is going to close this store. You cant pay well if you dont interview well and hire well. They need to raise their commission and hire better. You cant ask someone for something done well without EQUAL compensation.I was just there half an hour ago and the sportswear guy was FACE-CHATTING as he tried to look up something for me --- REALLY DUDE! And I think he was that areas manager--SAD! At my biz - I send people home if theyre 30 minutes late, this guy would be fired.
Great shopping. High end clothing and accessories worthy of 5 stars. I gave them 4 because on my last visit there I encountered 3 employees that had poor customer service and obviously had attitudes.
Everyone was pleasant.. The store was very clean and organized
I Received makeup services from Daniel. The process was very simple and came out very nice. I appreciate all of his work and the company’s values. I highly recommend.
I love this store! Ive been shopping at Bloomingdales for all my my big events. Graduation, anniversaries, weddings, etc. The womans formal section is great because of all the different styles and selections. Alterations are included in the price! You cant get that anywhere.
For a store that advertises free returns, there was nothing free (or pleasant) about my return. I purchased a little backpack to wear around on my honeymoon and paid an extra $17 for the expedited 2-day shipping. My package did not arrive within expected two days, and I went on vacation without the bag. Getting back and now trying to return it, but I was told the shipping costs (and the tax) cannot be refunded. Wasnt that what I paid extra for? I was told by customer service that the backpack had physically been delivered, there for the problem was not on their end. Its not necessarily about the money, because its not a lot in the grand scheme, it was a very rude encounter where I was told it was my fault it was not delivered on time. Guess I should have just waited on Bloomingdales to go on my honeymoon. I will never purchase anything from here again. Free returns ARE NOT FREE. See you at Nordstroms!
Guy in the shoe department was very rude and didnt want to price check a wallet I found on the sale table. His response was in future theres a price checker over there.Safe to say I purchased the wallet from another employee but wont return. Every time I come here I get bad service.
Its bloomingdales whats not to like. All the latest styles and trends to fit anyones fashion taste.
Clean. Busy and great place to drive the id.4
ID LIKE TO THANK MS.ERIN IN COSMETICS 💋! EXCELLENT CUSTOMER SERVICE AND SHE MADE ME FEEL COMFORTABLE SHOPPING. I WASNT SURE WHAT COLOR I NEEDED AND SHE WENT RIGHT TO IT. YEPPPPPPP!! IM WEARING IT WELL 😂. ( I USUALLY DONT WEAR MAKEUP. PLUS! IM VERY PARTICULAR) AGAIN 👍👍👌👌 THANK YOU SUGA. YOUR WORK WILL NOT GO UNNOTICED 🙌
Came in for a dress for special occasion so was on the 3rd floor. They were not busy. 3 sales staff hanging out by register, doing nothing. After letting me in fitting room, no one ever came to ask if I needed a different size, nothing... then when trying to figure out who had to clean out what fitting room, two associates come back to the dressing room and start talking, well the black lady was in this room and the white lady in this one... is this 1968? What kind people are yall employing? Awful experience, good dress selection though.
Loretta in the Mens department helped us when the Mgr and Assit Mgr at Diesel gave us the worse customer service Ive ever experience! Now my place to go for any jeans or Diesel clothing.
Bloomingdales is one of my my moms favorite stores, we always receive an excellent service there. The sales rep are always ready to help and their customer service is top notch. In fact her first Bloomingdales cc is older than me. The best place to shop!
I am disappointed in the customer service I recieved. I bought a mackage cream fur hooded winter coat. I loved the jacket so much that i bought a medium hoping i could get into it. I ordered it February 28th and my package came on March 6. i tried it on the night of March 7th and realized it was to big and planned to return it the next day. On the next day at 10am I went to return the jacket and the sales clerk asked me the reason return and i said it was to big. She examined it and got the manager Amber and said she cannot accept it in this condition. i let her know i bought it online and showed her my reciept letting her know it was shipped to me in that condition. I asked to speak to the manager and upon waiting the clerk told me Anything could of happened in 2 days I asked her if she was implying i had worn the jacket in Atlanta when within the 2 days it wasnt even cold so where i wouldve worn a 800 filled down coat with a fur hood. At no time did anyone apologize for my inconvience. All they made me feel was that i wore the jacked within a day and tried to return it. Instead of being helpful and offering to switch it out they told me very rudely they couldnt do anything and I had to call customer service to return the jacket. I dont think id ever shop here again based on their customer service.
One of my favorite stores for the unexpected thing that I didnt know I needed in my life
Nice store but today it gets rated low because of custodial uncouthness. I needed to use the ladies rest room and a male janitor was servicing the restroom. Instead of him leaving out while I used the toilet, he proceeded to mop the restroom and even the stalls next to me. Unacceptable Bloomingdales. Please train your staff to be more professional than this type of behavior. Very disappointed and I felt disrespected and uncomfortable with this experience.
Awful experience here today. Came in to purchase new dress shoes and a belt. I found the perfect shoes but there wasnt a sales associate to be found. Finally I found a sales associate and she told me she doesnt work in the shoe department and walked away. After fifteen more minutes of searching, looking into the stock room and asking associates at the cologne counter a shoe sales associate showed up. I asked him for the shoe I wanted in my size and he went to the stock room for ten minutes to search for the shoe. When he came back out he handed me the shoe box and walked away. This is definitely not the type of service I would expect from a high end department store.Maybe Von Maur will come in and buy them out like they did at Perimeter Mall. They have much better customer service.
Love coming to Bloomingdales for cologne! They have the best gift sets by far for Christmas 🎄.Also, Sadly acqua di parma is no longer going to be sold there from what I was told.
Absolutely no assistance from sales help. Could not find anyone willing to help me find what I was looking for nor my size. Spent over am hour in the mens department.... Finally gave up.Guess this store does not need my business which is a good thing because they did not get it today.
Returned an online purchase for a larger size and buttons tighten. Customer service was above average. Feel a little more could have been done to get the concern handled. Disappointed that Bloomingdale doesnt have feel shipping for alterations of purchases made at Bloomingdale.
I was trying to make a purchase and the associates were having difficulty transferring me. I asked to be transferred to women’s clothing and I kept getting looped back to the service station. Eventually one said don’t worry I’ll get the right person and Someone from men’s clothing answered who immiadely tried to transfer me again. I said no please I have been transferred 6 times now I just am trying to see if you have something in stock, the woman who I was speaking to at this time was working for All saints Men’s immediately raised her voice at me and stated that women’s clothing is on another floor and she cannot walk to check. I told her I did not ask you that I was trying to share with you that no one is answering in that department, she placed me on hold, pretended to transfer me, and then answered again saying welcome to Bloomingdales, then hung up on me. I called again, this point I asked to speak to a manager... three transfers two hang ups and one confusion with an apparent other angry customer who was looking for jeans the final hang up. I’ve never seen such poor customer service and I will gladly take my business else where.
Running large promotions week after Xmas but the store is quiet as it appears they dont have the designer boutiques in store anymore.
Not much for guys at a reasonable price compared to womens sales. It is Bloomingdales so I understand. I love this store I stop here first and usually dont have to go to any other store for my shopping needs!
Terrible customer service experience. The salespeople are great at forceful sales tactics but really poor at customer service when it comes to actual assistance with products, or heaven forbid, you need to return something. I wasnt treated well at all. Bad attitudes all over the place in this store.
The fragrance department has the best customer service Ive ever seen in a small. Love it there!!
It was a peaceful shopping experience. Store was not crowded which was a plus because of the pandemic we are experiencing & I can appreciate that.
Poor customer service!! Ill only shop online, if I cant find it elsewhere. Either I was getting told to go to another counter, or getting completely ignored. I needed to make a return, but the counter was unattended. Scared of another poor interaction, I just waited until I was sure no one was paged to help me. I had an online order to pick up too, that Im sure was in stock, but I got an email while waiting on customer service, that it was cancelled. Waste of time.
Customer service lady where you gift wrap definitely needs a boost in friendly customer service. She was upset she was alone on the biggest sale day. I agree with her she shouldnt have to deal with all the phone calls and customers alone on the biggest weekend ( the superball)I do love bloomingdales perfume selection they have some rare perfumes out there like Tom ford oud ( omg Its to die for and usually only in Europe)They do have good sales, you can find things on sale that are worth it you just have to dig deep.
I only walked thru, didnt shop
Big mall with many varied shops for clothing, from children to afults..many fashion styles. Big parking lotasy to spot it from downtown Atlanta. Food courts with different types of ethnic foods.
I bought a 400 dollar Salvatore Ferragamo belt from this store. The employee sold me a used belt. They had packaged the belt for me and I did not notice that the belt had been used. I opened the belt when I got home and the belt was creased and had obviously been worn. I took it back to the store and they wouldnt give me my money back. The employees were rude and disrespectful. I will never shop at Bloomingdales again. The worst experience ever.
Always a great visit. I work with Amira, shes in fragrance but can assist with other departments.
Weird, but apparently they dont have a petite section. At least, thats what the employee I asked informed me
For the Beauty Department only (Specifically MAC)So MAC had its biggest collection drop in store on 6/12/2014 and every department store sold out of the products online in less than 1 hour. I called the morning of the 12th I called the Beauty department and was transferred. It took several attempts (as expected they are sales ppl) and finally I received Summer she was very nice and helpful. She grabbed my items, wrapped up her customer in order to process my order. We got disconnected during my hold but as soon as I called back she was there waiting on me to finish my order. Friday I received notification through UPS that my items were scheduled for delivery on Monday 6/16/2014. I am happy! This Customer Service is waaaaay better than Dillards where they leave you on hold or Macys where the reps are rude. Thanks Summer and Bloomies Beauty!
Joyce in the fragrance department is the sweetest person ever! She really nose her scents... Did you see what I there LOL
Ordered a beautiful black dress online. And was ready for pick up in the store within 30mins.
Excellent store, they did not have the product I wanted in stock but they offered to order and have it sent to me at no additional charge. Great customer service.
Curbside pickup would be great if the associates would pay attention to the orders!! I had to go into the store to pick up my order...smh...
The most disgusting store ever with snobbish workers. Went there with my husband to buy him a belt and they kept sizing us up and one male African American worker walked out from the back and he look at my husband from head to toe in a stinky manner. Disgusting and rude. We wanted to buy a Salvatore Ferragamo belt and they looked at us like we wanted to steal one. We eventually just went to the Salvatore Ferragamo store and bought his belt there. Word of advice- dont judge people based on how they are dressed. Treat everyone the same, with respect and dignity.
Honestly I shouldnt have been in there who are my kiddin. I got Bloomingdales thoughts and dollar tree pockets. Lol
Very disappointed with their customer service. Bought a $375 watch that was defective,paint was chipping off, and they told me they couldnt take it back because it was not in resalable condition. How can something defective be in resalable condition...Full of excuses just not to take the watch back. Bloomingdales will not stand behind their products which is unacceptable.Unfortunately it was my last purchase at Bloomingdales.
I been shopping in Bloomingdales at Lennox mall for long time and always considered this store high quality, great service specially when I always spend a lot of money there.All my expectations went down the drain from the last visit that I would never expect from your store.I bought cloth and after making choice what I really like,I have decide to return stuff I dont need.person who was trying to make return(his name is Jeremy Smith -manager ) start making mistake, I was trying to explain to him something, in return I got screaming and yelling, calling me names. Then he sreamed at me,saying-GET OUT OF MY STORE AND NEVER COME BACK.Even in dollar store nobody talks like that.I was devastated, offended. He did that in front of a lot people. That was beyond rude. After all that person by name Sabrina Nikel -manager with the nasty face, said I apologized )Excuse me but after I spent so much money, all I deserve apology??????If those people being on big position as managers,then they have to behave accordingly.Now I have a big party. For that reason I bought this dress(my anniversary ).and now not only Im not happy, Im upset, hurt.
I received a pair of shoes that I ordered online that were in slightly worn condition. They were shipped from a store in California so I could tell theyd been returned previously. When I went to return them I was told they couldnt resell them since the shoes had creased. I tried them on in my apartment and received them from a store in this state. Its easy for me now to see why Nordstrom is leaps and bounds above Bloomingdales in service.
The managers in the beauty department like to make up their own rules about returning beauty items. I have been a customer at this Atlanta location for years. The Perimeter Mall location was better than Lenox in my opinion. I was always able to return makeup and beauty items that did not work out. Today a beauty tried to tell me I could not return an item because it was used. I informed her that Kiehl’s and Bloomingdale’s customer service said I could return the unwanted item. However, I only wanted to make an exchange for a different product. She made up several lies and rules before that had the bright idea to just allow me to effing exchange it. How hard was that? Worst experience ever! DONT PURCHASE BEAUTY FROM BLOOMINGDALES!!! Got to Sephora or Ulta you can return or exchange without strange lies or looks!!
Donna Davis at the Sisley counter is scientific unicorn. Hands down, the best make up counter service I’ve received in 15 years. The other stellar counter was Chanel at the cambridgeside galleria in mass. I hope Bloomingdales knows that it’s folks like her that make a company great and keep people coming back. I live 1500 miles away but because of our encounter I now call on Donna when I need something from Sisley. And I’m glad I don’t live around the corner because Donna could talk me out of my paycheck weekly if I ran I to her every time I went shopping. Jokes aside, she has the kindness and charisma that make you want to return, and the knowledge of the product line to be able to find exactly what you need. Bloomingdales and I got off to a bad start once upon a time but none of that matters now, I had such a positive experience at the Atlanta peachtree location to get me over that. I think maybe Bloomies is working on getting to were JetBlue and Zappos are, where happy, cared for employees make all the difference for remarkable customer service. I sure hope so.
I fell in love shopping here.
Great sales, but i dont appreciate how staff including people of color look at you like you cant afford to be there. Remember people it is just a job. Its not going to make you rich.
I Love this place. I go to Atlanta just to shop here. Freeze stuff and put in my suitcase to bring home 🥰
Ms. Wally in Menswear was very helpful in assisting us with ties and pocket squares.
While I didnt want to go to Lenox, i had to in order to return some shoes. I returned the shoes and left with two perfumes and a lipstick. Needless to say I spent more than I returned but it is really because of the awesome customer service. I used to only shop Bloomingdales online but now they have forever earned a customer
Had a very pleasant shopping experience at the Jo Malone concession. The lady at the counter was super friendly and gave me lots of little bonuses, which is always a plus!
Nice Store & pleasantly decorated for holidays. But overpriced. Now some like that price tag but not for me just to say I shopped at Bloomingdales. No Sir!
Who doesnt love bloomies! Being a native Nyer I need a bloomies fix every now and then. This mall used to have a henri bendel boutique as well.. which made me feel like I was home..
Good place to shop....would be better if you could find people to help
Really great service, easy parking available for those who have strollers I recommend going to the top floor of the deck, and using the handbag entrance.
Catherine Levy, manager of the home department was completely unprofessional and rude while speaking to my mother. I will not be returning after this incident.
Purchased online and returned in the store! The cashier was extremely helpful and made me feel beautiful when I tried on my new dress!
I drove 40 miles to pick up my order after they told me it was ready for pick up and I Went to pick up the order and they item was out of stock.would never buy from them again
Good place to get an assortment of things. Good employee too. I was a bit lost in there but they were helpful .
The sales people at Bloomingdale’s only talk to people who share their African-American background. I am a caucasian male with a Louis Vuitton briefcase and nobody talked to me.
Cmon... Bloomies got THE BESTEST Shopping experience ever. I actually got a discounted deal! #winning
They did not have what I was looking for. Th e customer service was good though.
Jo malone candles are my favorite. And they are super helpful at bloomingdales
Too expensive (expectedly), sales staff arrogant and somewhat offensive - suggested old navy or some place like that! She missed out on a 500$ sale. Too bad!
Sales associates friendly & helpful. Great prices on quality brands. Trendy, classy styles that arent seen in every other dept. Store.
Great experience at the MAC counter... I got my makeup done for my brothers wedding and it came out great 😍😍❤️
Good service , always. Picked this up, it didnt qualify for friends and family though , but still good buy👌. Price tag was hefty but worth it.
Exclusivity at its best. A wide range of high end designer brands for the fashion conscious customer. Friendly and attentive staff.
Terrible customer service. They lack knowledge and understanding of their own products and pricing. I was routed and rerouted and placed on hold. Then somehow the call dropped after I wasted an hour of my time i would rate this sub zero ir I could
What can I say? I always have a pleasant experience here. Nice store and great service.
Meh at best. Pretentiousness can be cut with a knife. Your a shop clerk, if loose the attitude you might sell something!
Great place to shop and great place to work I love this job
Very good
Store was odd lots of open space in the store. Employees dressed in jeans casual in such an upscale store
Yeah, I didnt like how they treated me at this location, like a 2nd class citizen. They should probably not make assumptions about customers.
Its great for shopping and the sale price can be your right price. Sales floor staff kinda snooty but its a chance ya take
Who shops at department stores?
Very friendly. Good atmosphere. Will be returning.
Love it.. clean and classy ..and bring cash its pricey
Very nice shopping experience. But I would like more full time employees to help customers
A department store is a retail establishment offering a wide range of consumer goods in different product. All Things Available in Department Store...
Great selection, awesome employees! Its a pleasure shopping at Bloomingdales!
I went there to pick up an online order. The kind lady provided a free, standard (black Bloomingdales box) package for my purchase.
Good store. It really depends on the customer rep you get. Sales are the best time to go
Always a classy store with the latest innovative brands. This location is superb!!! Pleasure shopping here!!!
Amazing customer service Andy in the mens department is awesome check him out for great Styles and suggestions for your wardrobe
Services all good.
The Best
My wife bought a beautiful sapphire and diamond ring at an excellent price. Always a pleasure to shop at Bloomingdales
Store is nice and clean. Some of the associates are nice. Store was not very busy.
Wonderful place for shopping for high end products
Great selection without the ridiculous prices
I love shopping with Amira she always knows what fragrances Im going to like.
Low mens 👞 inventory.
Great staff! Really good prices! Nice collection of a variety of brands!
This Bloomingdales is good, but fewer designer labels and a small shoe department. Store is relatively medium in size.
My lady got makeup staff was nice and the mall was very nice
Must be an unspoken requirement that associates arent only cordial/courteous but beautiful as well at Bloomies!
Love it
Great customer service and great options. Very nice and high end Department store.
Bloomingdale is very nice, full store, all departments, attentive service and pleasure to shop there. Upscale in mostly everything.
They messed up our order which was my daughters wedding dress but they gave a full refund.
Just too damned Expensive!!
Excellent place just like Dillard’s ,Macy’s or Nordstrom
Great customer service in the mens fragrance department
It was wonderful to visit but way to expensive for my pocketbook. Loved looking around but could not afford nothing there!
Not a great selection of merchandise. Did not find sales people to be very friendly and helpful.
Was followed around the store. Asked repeatedly if i need help. Was under the impression i nor my money was welcome.
I love Bloomingdales. I didnt find what I was looking for in this trip however this is one of my favorite stores.
All around great clothes and sales people very helpful. Not many shoppers
Thoroughly enjoyed ourselves at the Lenox location during Fathers Day! It was a big party and you shouldve been there!!
I dont like this shopping experience because a lot of the people that were there werent willing to help me find what I was looking for I did feel very uncomfortable so I just left.
All of your associates are rude! Didn’t even greet me or my mom. I bet if we had on designer it’d be a different story. NEVER shopping here AGAIN.
Always a good visit. Get what we need and get out. Great staff. Helpful.
Perfect shoping department store, personal service, l love the cosmetics and more
It was bright and clean and shiny and EMPTY! Just walked through to get to the mall.
Love this place got my favorite cologne here for memories
Excellent had a super selection of evening ware and priced were suprisingly good.
Today my husband and I went to Bloomingdales at Lenox Mall sale clerk lazy they do not ask customers do they need they need to look at their Camera
Love this store and the employees. They carry the beat brands and the prices arent bad
Decent size department store but other Bloomingdales that Ive been to are better maintained and have a wider selection
Parking can be confusing, but staff is really kind and helpful. Also their alterations personnel are AMAZING!
Its cool,prices are pretty good too!
Great place to get great deals on nice high end designer fashion and all the associates are always willing to help you
This was a nice size store however I feel like it is not well kept and was very dirty!
Great service. Pretty good selection on merchandise
Why does Bloomingdale’s at Lenox in Atlanta employ only African-Americans? Are they racist against caucasian people?
Great place to shop, service is just ok. Its no Neiman Marcus
The Tailor at Bloomingdales, Mr K. Mayes, is the consummate Professional. What an Exceptional Experience.
Its got escalators but the shops are boring and food is mediocre and expensive. Its very crowded and people are stuck up and rude.
Meet all your shopping needs
Kia, the lady working marc Jacob handbags was great!!!
Stunning shop full of the beautiful things but dont expect it to be affordable by any means.
Excellent selection in the womens of dresses. 40% off with your Bloom8ngdales card.
Actually helped me out right at closing when Niemans obviously didnt care
Nobody in the Ralph Lauren department at Bloomingdales in Buckhead at Lenox assisted me. It must be because I’m white.
Its the only Bloomingdales in Atlanta. It has great brands like Theory, Hugo Boss, Varvato, etc. Customer service is great.
Service on my last visit March 1st 2020 was exceptional
My favorite store we love everything about this location
Total reviews rating 4.2
199 Reviews for Bloomingdales 2023:
Review №1
2022-06-11The existing staff are pleasant and professional, and the store carries some good brands. I used to find shoes here, but they recently shrank that section. Like most department stores these days, though, they are understaffed, the store is pretty messy and uninspiring. It also needs a revamp. Much of the store smells like a dirty mop which generally means they had water or flooding at some point. Bloomingdales, you are supposed to be luxe and have higher end labels, you need your store to represent that image.
Review №2
2019-11-27I get fantastic silver pieces from Uno de 50 here. Great customer service! One of the few stores with a Charlotte Tilbury outpost and Erin Lauder fragrances.
Review №3
2022-05-01Long story short-we had a personal shopping appointment at Neiman Marcus and the personal shopper never showed up. We were getting my mom some dresses for my wedding. We decided to try Bloomingdale’s instead and it was the best decision ever!! The staff was excellent and their selection was insane! We had to restrain ourselves from picking out any more dresses because we would have been there all day. My mom got a couple of dresses and she now gets to have an outfit change at my wedding. She’s gonna feel like the queen she is!! We will recommend Bloomingdale’s over Neiman’s forever.
Review №4
2022-05-07This Bloomingdale location is really amazing. The store is well lit and everything is properly laid out. Your best bet is to enter the store through the mall itself
Review №5
2022-05-27This place seems to mis the mark on so many levels. The pretty much only cattery to the lame, wealthy, overly privileged individuals. No cutting edge style will be found here. Over priced and overrated.
Review №6
2022-05-06Everyone has always been helpful from when they would bring my order to car or if came in person to shop.
Review №7
2019-10-13The modern fashion, beautiful and luxury: clothes, cosmetics, watch, purse , perfumes, shoes, and some decorations for season
Review №8
2022-07-08Pretty good cologne and perfume section. The Associates are very helpful
Review №9
2022-05-13My favorite place to shop, they always have great deals and great customer service.
Review №10
2022-02-20Let me start by saying there is a young employee name Dez at the Mac counter who is super sweet. My wife is pretty new to makeup and the Mac associate was friendly and attentive with all of my wifes concerns.