Wheelchair-accessible entrance
Yes
Browns Eye Center in Warner Robins
Categories
Location on the map
Warner Robins, Houston County, Georgia, US
Accessibility
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 478-328-0900
Site: https://www.brownseyecenterwr.com/
Site: https://www.brownseyecenterwr.com/
Opening hours
- Monday:8:30AM–5:30PM
- Tuesday:8:30AM–5:30PM
- Wednesday:8:30AM–5:30PM
- Thursday:8:30AM–5:30PM
- Friday:8:30AM–1:30PM
- Saturday:Closed
- Sunday:Closed
Comments (199)
Excellent place for all of your eyecare needs. Superb customer service and a large variety of eyewear for you and your family. Love that I can walk-in at any time to get my glasses fixed with no questions asked!
Absolutely the best place to buy eyeglasses! Super friendly, knowledgeable staff and great inventory of frames. They take care of customers throughout the process and are happy to help with any issues afterwards.
Alicia!!! She IS AWESOME!!! VERY patient, knowledgeable, and compassionate. Professional in every way. Thank you, Alicia for your professionalism and customer service. Have a blessed day!!!
I have been coming here for a few years and wont go anywhere else! Their service and workers are great and they are kind and efficient. Prices are right on par and much better than large chain stores!
My appointment with Browns Eye Center on Russell Parkway went splendidly as they have for the past 10 years. The only place me and my family go for eye care. Dr. Doug and the entire team was fantastic. Then to top off my visit was the expert, professional help Alicia provided in helping me select the perfect pair of glasses. Saved me so much time. Tremendous! Thank you so much.
Everyone was so personable, helpful, and professional!! We saw Dr. Khoshooee... very nice and made my daughter feel comfortable!
Had an awesome experience choosing my new eyewear with Alicia. She was knowledgeable and candid. 😊
Alicia was awesome my glasses were scratched from vacation and thank goodness she talked me into getting the warranty and it saved me so much more money and she was very professional, friendly, and patient. Thanks to Alicia I am no longer Mrs. Magoo
Browns Eye Center is so professional and caring. I love this place. My 3 children and myself are taking care of from the time we enter the door until we leave. If you’re looking for a great eye center for you and your family, I recommend them 10/10.
The staff is amazing! They are so patient and very knowledgeable. I brought in my three kids and we were in and out in no time. Dr. Anania was so patient when my five year old had a melt down because he wanted glasses like his big brother. The staff is very patient and friendly. Highly recommend to anyone.
This was my first time seeing an eye doctor in years! They were all so nice and welcoming the ladies at the desk even complimented my nails. The doctor was awesome answered all of my questions talked me through it all. Now Shelly... she was AMAZING! She helped me pick out the perfect pair of glasses explained everything to me that i needed to know and was very knowledgeable. I had a great experience.
My Wife Sylvia was a first time customer but this visit will not be the last. She was treated with professionalism, respect, plus an enormous amount of assistance as needed. All by an outstanding young lady technician Alicia. She was so attentive in the selection of frames, lenses, and the very important task of fitting. Simply great!! Mr Brown, I trust you realize what an absolute asset Alicia is to your Eye Center. All of your staff at this site were courteous and shown their willingness to assist if needed.Thanks for a wonderful experience.
Brown Eye Center best in the business quick fast n easy to work with minimum wait time pleasant staff n no wait time on adjustments or repair on eye wear
So, I had a great experience. Kudos to this practice for investing in their frame inventory. Many local practices have stopped offering their patients satisfactory options for their frames. Browns ensures that their patients have a wide variety of frames to choose from, especially on the higher end (Prada, Betsy Johnson,Coach, etc.) which is very important to me. Additionally, they are utilizing the latest technology to check your eyes, which is also very important to me. The office environment is clean and the staff is friendly. You cant go wrong by choosing them to be your eye care professionals.
My first visit and will NOT be my last!! The staff was very nice and pleasant. Kudos to the staff and Dr. for making my visit worth the drive from Dublin. Special shout out to Talyor for scheduling and reminding me of my appointment and to Alicia for helping me select n personalise my glasses and sun glasses.
Best eye Center in Warner Robins Ga and best selection for all optical needs.
Fantastic service! They have a clean, friendly, and professional atmosphere. The doctor saw me quickly for my appointment and answered all of my questions. I normally have trouble choosing glasses, but Shelly was a great help! She listened to all of my concerns and brought me through each choice until I was sure about the perfect pair. Ill definitely be recommending Browns Eye Center and Ill share pictures when I receive my glasses 🤓
This is my first visit to Brown’s Eye Center on Russell Pwky. The customer service is first class!!!!. The entire experience is unmatched to any other eye center I have been too.Alicia is the icing on the cake. She took her time and made sure that the frames, I purchased where right for me!. She even helped fix and clean my old pair of frames!!!!. 😊🤓I will definitely recommend Brown’s Eye Center to my family and friends!!.
I have been coming to Brown’s Eye Center for the last 3-4 years and I absolutely love it! Everyone here is so friendly and always willing to help. I would definitely recommend. Alicia really spent a lot of time helping me pick out the perfect pair of glasses!
Kaleb is absolutely without a doubt my go to guy! He guided me not only through picking out frames, but the whole shebang in education of different lenses. His patience and concern for my happiness with not only my glasses but sunglasses as well is way over the top. But , what more should be expected?? The whole staff is awesome. I have been with Browns for several years, Kaleb, you are truly the epitome of caring, compassionate customer service. I thank you . Now I wish I had gone with the mirrored lenses on my sun specs! Lol!
I have been going to Browns Eye Center for 2 years. The tech this year, Maison, was awesome. She was very kind and gave me information on what she was doing. Shelly, was my optician and she was friendly and before I sat now she pulled glasses for me. She did an awesome job. I did pick one of the ones that she picked out. She friendly and fun and knowledgeable. I would not go anywhere else for my eyecare. Thanks Maison and Shelley for taking such good care of me!
I have been going here for years and I love it! The staff is great and I’ve never been disappointed! Anna was very great and patient with me with picking out glasses because I’m very picky! I recommend Brown’s to anyone and especially the Russell Pkwy location!
I came in a week ago for my appointment. Was very timely and quick. I saved more money this time around.
I love this place. The ladies there are kind, knowledgeable patient and really cute too. They do regular adjustments for my frames and replace my nose pads when needed with no fuss. Ive seen them for years and they are awesome as well as the doctor who does my exams.
Browns is the absolute best eye care center around...period. Alicia is a superstar! Alicia is superb at getting the job done, and she will genuinely go above and beyond for her eye care patients.
I took my son in to get a eye exam and Shelly was very helpful and nice. She told us about different options we could use to purchase glasses. She has a amazing personality and she helped us choose the best glasses for my son. I would definitely recommend Browns Eye Center on Russell Pkwy. If you want great customer service ask for Shelly!!!
First time going to Browns and I am so glad I did!! The staff was awesome! The best experience picking out glasses! Shelley made sure she captured my personality and style in every detail of my glasses!!I will suggest this optician office to everyone!
Shelley & Alicia were very helpful and warming. They have the personality I look for when it comes to customer service. Shelly was patient and listened to what I wanted and helped me find frames that fits my personality, style, skin tone and etc. Those are very important things to me. She made sure I had everything I needed before I left. Overall Ive enjoyed the staff every time I step foot in the place. Keep up the good job and keep empowering your staff.
Been going for a few years now but this last experience with Alicia was amazing. She was helpful and made me feel confident in the purchase of my glasses and shades. I hope she sticks around because she is a breath of fresh air thats definitely needed when deciding on frames. No shade to the others because they are all friendly. Alicia is just on point and relatable. My daughter loved her too! She keeps wanting to go back just to see Alicia.
This office and the staff go way beyond just glasses and contacts. Theyre patient and understanding and helped answer every question I had. Cherie was so helpful and nice to me and my toddler!! Shelly helped me every step of the way with my contacts and glasses. Im very thankful for this office and the staff that goes above and beyond for their customers. Thank you so much!! Yall are the best!!Edit: I had to go back 3 times to get my contact prescription right and every time I came in, the staff was amazing. They listened to me and helped me find the right contacts. Thanks again!!
Today was my first time at this Eye Center and they did amazing. The customer service was great and very fast with getting everything done in a good time frame. The help with picking out lenses having never had glasses was a terrific help. Definitely recommend!
This was my first time being seen at Browns Eye Center and it was a very pleasant experience. The exam was efficient, courteous, and informative. I was warmly welcomed by Stephanie and purchasing my eyeglasses was a pleasure thanks to Alicias assistance.Thanks again to all who helped me,Patricia
Great experience, very welcoming vibe. Alicia was helpful and patient in helping me choose the right frames. Dr. was very nice, he answered all my questions and I was not rushed. First time putting on contacts and Shelly was so nice and patient in helping me go through the process. Over all great team and good prices too.
Alicia & Amber provided A-1 customer service. The office was well organized.
Eye appointment went great everyone ask for Alicia shes fun and knows her stuff 10 outta 10 would recommend
Anyone looking for a good Eye doctor and a amazing staff go here. Shelly helped me today with selecting my frames and explained everything to me perfectly. Her caring attitude, honesty and the ability to make a customer feel at home alomg with her smile are what you are looking for in a person in todays world. Thank you Shelly for all your help keep up the great work.
Shelley helped me pick my glasses out. She was very patient and even personally messaged me when my glasses were ready. Alicia was also very helpful when I picked up my glasses. She has excellent customer service skills. She made sure I had everything I needed before I left.
I absolutely love Browns Eye Center. They have the best customer service and are always so nice. Everytime Ive gone in I purposely find Emily to assist me because she is so friendly and knowledgeable. Even though Ive moved further away, I wouldnt go anywhere else.
Tried Browns Eye Center out after a less than great experience with a different eye doctor in the area, and was not sure if I would like it or not. Ive had glasses for over 20 years, and contacts for at least 15 years, so I know the basic drill. I was thrilled to find nothing but super friendly, helpful people who seem to genuinely care about their patients! The whole experience was great, the doctor I saw gave me more information about how eyes work, and mine in particular, and I was very impressed and happy to learn new information! My options for frames, lenses, and contacts were clearly explained to me, so there wasnt a big shock when it came time to pay, which is something I have dealt with in the past. The entire experience was wonderful, and I have found my new eye doctor!!!!! Thanks, Browns!
I recently had my eyes checked by Dr. K at Browns Eye Center. He always does a great job checking my sight. Alicia helped me select new frames and lenses. She was very professional and patient with all my questions. I am a satisfied customer.
Shelly was awesome! I was extremely pleased with the customer service. She helped with picking the frames (she was very patient) and the lenses. She explained all my options and was very knowledgeable. I would recommend Brown’s Eye Center.
Love coming here! They are so professional and patient! I don’t know about everyone else but it takes me FOREVER to pick the perfect glasses!
Browns Eye Center never ceases to amaze me! The staff take such good care of me! Honorable mention goes out to Shelly for her care and wow wow service! Shellys knowledge was clearly evident and she wasnt going to allow me to leave the store without looking my best. It was very clear to me that this was more than just a job to her. Thanks, Shelly, for making me look my best and going the extra mile!
Great service and staff! I went there to get an eye exam recently with Dr. Douglas and really liked the way everything was done.Alicia, was great and very helpful when it was time for me to pick out my frames!!I recommend them to anyone.
Shelly and Alisha are awesome. They took the time to help me pick out the glasses I wanted without hesitation. I absolutely love these young ladies and will refer them to everyone!!! Im a very satisfied customer...
Browns is a phenomenal eye care facility! Their staff is extremely friendly and helpful, everything you would expect in service. They have a wide variety of frames for your selection. My experience being a first time glasses patient was exceptional!I have recommended Browns to others! Continue the great work!
This was the first eye doctor my husband and I went to since moving to Warner Robins and we absolutely loved it! The staff was so nice & helpful. Shelly helped me pick out the best frames with a great deal. Would definitely recommend to people looking for an eye doctor in the area.
I just wanted the public to know that Browns Eye Center provides a tremendous selection of high quality frames and lenses as well as expert examinations and fitting. But, for me, the most impressive aspect of their business is the follow-up service they deliver. If I need maintenance of my glasses, theyll take them in, fix the problem, and return them to me within a very short while that same day, without charge, and without aggravating questions, challenges, or unduly burdensome bookwork. They are very efficient; very personable; and very professional. Theyll earn your business and your loyalty.
I had an appointment in October and it has to be put on a waiting list and they called me the next day to do my appointment
Alicia is awesome!! Shelley and Alicia did a great job helping me find glasses. I had a million questions and she was very patient and helped me answer everything. Love this place! Doesnt hurt that the doc dresses like he belongs in a magazine.
What a wonderful place and experience to pick out glasses! I’ve been going there for years and will continue for the future! Alicia was very professional and patient with me, as she assisted me with selecting my glasses! She was honest and helpful too! Thank you for your service! 😄👍🏼😄
First time at Browns Eye Center. Everyone was so friendly and helpful. I will definitely be going back and highly recommend!! Dr. Doug was so nice! Alicia was super nice and so helpful when fitting my glasses. 10/10 reccomend!!!
Definitely Recommend This Place.I Came In For An Adjustment And Was Helped Immediately. Love Browns Eye Center!
The doctor was quick and to the point, they never tried to upsale me on anything I didnt want, very pleasent experience! And Alicia was great helping me pick new frames! 10/10 would recommend!
Great experience! Building was nice and clean, very welcoming. Miss Alicia helped me pick out some very nice glasses! She also has very great service. Dr. A was cool just as well. Great place.
From the moment I stepped into the door, I was greeted with a great smile and enthusiasm from Shelby. Browns previously filled a lens prescription for my Dutz frames. I have been searching for these frames for months and to my surprise, Shelby opened a case and there they were. I was so excited, purchased two pair! Not only did Shelby save me time and money, she made the experience exciting and fun! Shelby makes value added contributions to the Brown Team and takes pride in assisting her customers Along with other team members. Thanks again Shelby!
I recently changed doctors from Primary Eyecare to Browns. They were recommended from a few people. Im glad that I took their advice. I was greeted promptly and they took care of everything. My 2 kids and myself all had exams with my kids each picking out glasses. The ladies were phenomenal working with the kids to pick out the best glasses. I would recommend them to everyone. You are treated as of you were their #1 customer.
Brown”s Eye Care were extremely nice and helpful. They took time up with me to help me find the perfect glasses! And they are very well recommended!!!!
I just want to say a special thank you to the entire staff at Browns Eye Center. They were very professional and helpful. I also wanted to give a personal thank you to ladies and the optometrist. Shelly and Alicia were the main two I dealt with. I thought I would try contacts and they walked me through all the training and were very supportive although I struggled to get them in. OD Navid Khoshooe was my optometrist and he conducted a very thorough eye exam. Marissa and Debbie were also helpful in answering an questions I had. Again, thank you for all you do and I did see all you did for me even without my new glasses. Haha
We have used Browns Eye Center since 2000. We have always been pleased with the professionalism and kindness of the staff and doctors. The doctors have always been helpful with any issue we have encountered with our vision. Their staff was very helpful in fitting and teaching our children with contact lenses. They also have a great selection of frames and they are willing to help you with the proper frame for you.
My first time visit this location,the truth is I didnt have an appointment, I just went to ask if they had appointments available and luckily for me they had canceled one at that time, the receptionist was very kind, all the staff were very professional and Alicia was great for me,she helped me a lot. since she was patient and helped me choose my lenses, the truth was I had a very good experience
I visit the lake joy location. The ladies in there are the sweetest. Emily was awesome helping me pick out my frames. She also went above and beyond to make sure I got the best value with my insurance. The eye exam was seamless. The doc was super cool and really wanted to help me with my vision needs.
Awesome service from the staff here at browns! Thats why I love brown eye center cause they take care of Customers
Great place and nice staff takes care of me and my wife every year.
The service at Brown’s Eye Center is excellent! Very professional and courteous. Alicia and Shelly helped me find the perfect pair of glasses and sunglasses. Thank you!
Shelly was amazing! She explained me everything and was very easy to talk to. The whole experience was great and fast. My appt was at 1:15 and I left the store at 2:00. Highly recommended!!!
First time going here and I loved it! Every one on staff here was incredibly kind. The visit was fast and the doctor was great! Stephanie was extremely helpful with helping me pick my glasses and everything!
This was my second time getting my glasses here after moving from Indiana and I had a 5 STAR experience both times! The entire staff was fantastic! The eye doctor was really good too! The young lady that helped me pick out my glasses was very friendly and helpful! I could not have been more pleased with my experience! They actually ordered two different pairs of glasses and let me pick the one I liked best. They excel at the details and all the little things that make you want to come back once per year.
They were able to schedule me in instantly for an early morning 9AM appointment! I was out shortly after. Dr. Navid Khooshooee is awesome! Shelly was the best at her job too! Very kind and friendly! I will always use them! Make your appointment!
My family of 4 has been a Brown’s Eye Center for several years. The staff members continue to provide professional and friendly service. They keep the offices very clean and appointments on time.
Alicia,Mrs. Tricia, and Shelly are awesome! They were all very patient kind and didn’t try to force me intoAnything that I did not want and they worked out awesome deals! Walked out with not one but 2 pair
The customer service was excellent. I had shopped around until I found somewhere I would be comfortable being a client. From the moment they answered the phone that first day the experience has been a cut above the rest. I would recommend anyone looking for an excellent team to take care of their vision needs to visit browns eye center in Warner robins.
The service I received was outstanding. Hats off to Sydney who was patient, kind, and assisted me in picking out a nice pair of glasses. Brown’s Eye Center is lucky to have her on their team!
My visit to Brown Eye Center very good. The staff was friendly , especially Shelly. She was very helpful picking the frames and knowledgeable about lens technology.
This visit was way different! The special their running should be every year. I was able too get two pairs of eyewear. This price didn’t hurt my pocket this time. Ms Alicia was a great help!
I always love the service I receive from Browns Eye Center. During this Covid-19 time they took extra precautions to ensure everyones safety. They offer a wide assortment of lenses and are always helping me to find the right pair of glasses. They also offer prescription safety glasses for those in the medical field such as I am. Thank you to the physician and all the staff for your excellent and safe service.
Ms. Alicia was very helpful and patient with me during this visit. She explained the type of lenses and new prescription I have. Thanks Ms. Alicia. Thanks Ms. Hailey for taking my frame measurement. I had a wonderful experience at this location.
I am extremely pleased with the customer service and the quality products that I received at Browns Eye Center! The employees (including Stephanie and Sheree) were most knowledgeable and courteous. Thank you for a pleasant experience!
The staff and doctor are super fast and friendly. My glasses were scheduled to arrive on the 29th of January instead arrived less than a week after my eye exam and purchase. They also have a large selection of glasses to choose from. I highly recommend this eye center to anyone needing glasses.
Alicia and All the ladies at Browns Eye Center on Russell Parkway are absolutely phenomenal. They treat everyone like family and keep a positive atmosphere everytime. Everyone is very eager to help which makes the process easy and quick! Very Covid SAFE and my family and I are truly grateful. I will continue to go there because no one else compares.And, who Doesnt like the Jimmy Choo selection they stock? Gorgeous!!!!
Omg! HALEIGH and the entire staff were blissful upon my very entrance. I went in with the intentions of getting a pair of frames and walked out with two! Haleigh was very thorough and her rapport was NATURAL! As was everyone else’s including Melissa, Lindsay, and another lady (sorry I forgot her name). Prices are great as well. I started out with at least 10 pair of glasses and narrowed it down to two pair at which I was torn. Haleigh convinced me to get both and that’s what I did. Happily! She was so patient with me and fun to work with. When customer service is exceptional you don’t mind spending the money. The money and experience was well worth it!
Sydney was Very Helpful! She talked me through all of my options and was very patient. This eye center was very nice. I got here early and they saw me quickly. It’s very clean and efficient.
Great experience. Mrs Shelly was very helpful choosing my frames and covering details to make sure I had everything I needed to see while looking fancy ...great customer service and experience highly recommended
Alicia was very patient with my husband and I when it came to picking out glasses! She was wonderful. Dr. A was very nice and done a great job on the exam!
Very good experience with Alicia, she helped me pick out glasses and a pair of shades. They have a special going on and youll love the service. Thanks a lot I love what I picked out.
Great and fast experience. Shelley was amazing and extremely friendly. I would recommend anyone that needs glasses or contacts to go here first. You wont regret it.
First time visiting and will be returning as long as I live in the area! Very quick and painless, friendly helpful staff that gave honest opinions on frames. Alicia, helped me and definitely led me in the right direction! Highly recommend!
From the moment I walked in the door I was treated expeditiously, and the customer service was fantastic! I needed a new pair of glasses, and had them ordered and ready for pick up within just a few days! I would recommend them to anyone. All the girls working there were extremely friendly, and the owner, Mike, had a wonderful business. If youre on the fence about an eye doctor, definitely give Browns Eye Center a shot!
Thorough eye exams and great customer service. The employees are always patient. They help me get the most out of my health benefits and save money on frames, and work hard to make sure I’m happy with my glasses.
Shelly was an exponential help when i entered the establishment. I feel as if the whole process was done with quality. But if you go and shelly is working i would recommend you try to get her to help you pick out your glasses
Terrible made it there for my eye appointment at 9 and didn’t see a doctor at all. Made by appointment early because I had to be at work at 11.. they didn’t see me AT ALL… put other customers In front of me. Very bias I feel. They only catered to white customers ASAP.
Received quick and amazing service. Anna, one of the staff members, helped me out exceptionally to find a perfect pair for me. 😁 10/10 would recommend.
Browns Eye Center is Fantastic...Fast, Friendly and helpful. I waited a short period for an eye exam, the eye exam went quickly and very comprehensive, all while being friendly and unhurried.The choice of eye-wear was great, and I had a friendly and helpful person give me advice, with no pressure. My glasses were ordered and arrived in 3 business days. My family will be back again for all our eye exams and eye-wear needs. Thank you to the Staff at Browns Eye Center, each of you contributed to a fantastic experience.
Great experience with the exam, with a patient doctor that answered all my questions. Then had a wonderful experience with the front desk. Emily was a delightful assistant that helped make a decision. I enjoy the service I received and will be a returning customer
I ABSOLUTELY love this place. They contacted me during COVID to make sure I was holding up well. I was CALLED on my birthday and they all SCREAMED AND YELLED HAPPY BIRTHDAY 😘😜😜! Rite after they made me an apt. My glasses came back in a week. May not seem much to some but to us in the “I CANT SEE NOTHING WORLD” it means a lot to us. Superior friendly staff. Very concerned doctors. #Theresnoplacelikehome and Browns Eye Center is Definitely home. 😘😘😘😘😘😘
We LOVE Browns Eye Center! They have been nothing but AMAZING! The staff is awesome and super friendly, even my kids love them! To make things even more amazing, they were able to do my husbands eye exam on the spot while we were picking out my sons glasses. This is a huge deal for us because of my husbands work schedule. We will forever be loyal to them!
My experience was wonderful!! I called up there in the morning and got my appointment for that evening no problem. The doctor was very thorough and informative. Miss Emily was very patient and helpful with measuring and picking out frames.
Browns Eye Center was amazing! This was my first time ever going in for an eye exam and the staff was extremely friendly and helpful from the intake process all the way to helping me pick out my first pair of prescription glasses.
Excellent customer service! The doctor and all staff were respectful and pleasant. I was seen promptly for my appointment, and they made the process of picking out new frames enjoyable instead of stressful!
The Doctor that did my exam was a bit rude. I understand being busy but when i was trying to make small talk due to being nervous and anxiety he bkew me off and made me feel bad. The rest of the staff were really nice tho.
Oh my I can not say enough amazing things about the Brown Eye Center! First Rhonda and Hanna who will greet with such joy and kindness when you enter and help you with every need is just such a fantastic thing to experience! The gentalman who is the doctor just puts you at easy with his professionalism and relaxing mannerism. The excellent selection of frames and lenses available you will find will fit any budget! EVERYONE including those whose names I can not remember were just so kind to me and very helpful. They even helped fix my olded broken glasses that I bought at another facility until I was able to afford a new pair of glasses. Browns eye center is a class act all around. I highly recommend!! Thank you Brown eye center!!!!!
Last December, I went for an eye exam at Browns. I described my increasing vision symptoms to the provider. He summarily dismissed my concerns. He ordered a new prescription for my glasses. The prescription totally failed and I had to resort to my old prescription. Evidently the provider significantly changed the axis to compensate for my reported vision problem. The change was a complete failure. I returned to my previous provider 2 weeks ago. The provider seemed taken aback by the prescription change. Doing a thorough work-up, he found a serious retinal disorder, one that is characterized by the symptoms I shared with the Browns Eye Center provider. It was further validated today. My prescription has been corrected, I have new glasses at a much more reasonable price, with much improved vision and a referral to the retinal specialists.Follow-Up 9/5/19 - The management of Browns called me in regard to this evaluation. They showed great interest in the exact nature of the shortcomings of my December 2018 appointment and results. They extended sincere and appropriate concern for my retinal disorder. Though I stand by my original rating, there is increased credibility of the management who reached out.
Amazing! My appointment was super quick and they have so many options for frames!
I have not been to the eye doctor in years! I went to Browns and Doctor K was awesome but Alicia was OUTSTANDING- friendly, knowledgeable, and energetic- you just dont see service like this anymore- A+++++++++++++++
Shelly was very helpful with helping me pic out some frames. We have been going to browns for years love their staff , they are very helpful and professional
I have been using Brown’s for a few years and I have never been disappointed! Shelley is phenomenal and so patient when it comes to choosing glasses.
Kristy was beyond helpful. Her suggestions to which designs of frames fit my face to her friendly approach. I felt comfortable speaking with her and valued her opinion. Definitely would highly recommend this office for new future patients and ask for Kristy!
From the moment I walked through the door the customer service was great…my wait wasn’t very long and the associate to help me was Miss Alisha at The Russell Pkwy store…this is a great company and establishment..the doctor was very informative of what was going on with my eyes and I recommended him to my extended family…I love this place..😁
Everyone at Browns Eye Center is Great! Love the customer service received and the fast turn around on getting glasses or contacts. The staff there is very knowledgeable about the products they carry. Getting appointments are never a hassle and you are always in and out in a timely manner!
Shelly was very nice and patient. She was very helpful. I have recommended my mother to come here for her next exam. I have been coming here for years. I love it here!!!!
Worst experience! DO NOT USE THIS EYE CENTER!! The employees are rude and arrogant and do not treat you like the customer, but rather a nescience. My 4-year old nephew needed his eyes checked and we were treated horrible. I will NEVER darken the doors of this location again and I will tell everyone I encounter about this experience.
Excellent! These guys know what they are doing. I was able to get quick service and quality glasses. I loved the selection and my glasses were actually ready earlier than what I expected. Its rough enough having to wear glasses all the time but Browns Eye Center just made it a little easier. Thanks!!!!
I loved my experience here. It was super quick and easy. I got to work with Alica when choosing my frames and she was very friendly and helpful.
I walked in and was helped out immediately!! I have never gotten glasses before and I received assistance picking out my frames!! I couldnt be happier with the ones I chose! I would definitely go back to them again!! My mom, sister and I had a great experience and left very happy!
Browns Eye Center is affordable and reasonable. Ive purchased sunglasses and everyday glasses from them. They have a big selection of frames. The staff is friendly and courteous plus helpful in selecting glasses.
Outstanding Service. Alicia was awesome and very knowledgeable. I will definitely recommend using them for your eye care needs.
Shelly was great! She helped me pick out frames and went through all the options with detail. She was patient and very helpful.Thank you!
My experience at Browns was absolutely wonderful. The staff is very friendly and helpful. Their price for a contact lense exam is the most affordable in Warner Robins. Dr Khoshooee is by far the best optometrist Ive seen. He really seems to care about his patients and takes the time to answer any questions or concerns you may have. I felt valued and cared for.
This was my very first time to have my eyes examined and I couldn’t have been more pleased with the staff! Rhonda was my lady that helped me and she was AWESOME! She is very very knowledgeable of the products offered and of course about eyes! Sweet sweet lady too!
Excellent staff, customer service, and the best prices for all your eye care needs! Awesome selection of Costa, Rayban, Maui Jim, & Oakley glasses! One stop place for all your eye care needs...My husband and other family members get our glasses and contacts from here and will never go anywhere else! Thank you Browns Eye Center for ALWAYS taking care of us!
Alicia had a wonderful personality and you tell that she loves helping other and what she do. The best eye center in Warner Robins
Polite and professional assistance from Sidney. She provided detailed information on options and features available. Browns Eye Center is exercising thorough COVID-19 procedures to keep their patrons safe.
Jade was very friendly and helpful when we picked up glasses. She gave care instructions and made sure the glasses fit properly then answered my questions.
We were told the glasses would be ready in 2 days. A week had already passed and still no calls. So we went to the store and they said, just come back in 30 minutes. So we came back later and picked up wifeys glasses. We ordered a transition treatment for the lens. A day later my wife noticed her lens doesnt have the treatment. So she came back and told them about the situation. Now, we dont know how long it will take them to order the right lens!!!I would stay away from this place! Dont give them your hard earned money!
If you follow my reviews, youll know that I dont give high rankings to average shops. Thats what this is. Your average shop. Sure, they have a large selection. Yes, they have an adequate staff. But their prices are a bit above large and adequate. Thinking about it, it may even be a bit below average. When I was there, the adequate staff had two girls more interested in their nails and hair than a conversation. Even when the person I was speaking with pulled them into the conversation, it was still very disconnected when they spoke. I expect they will be around for a while, because they arent bad. They just arent exceptional in any way. At all.
Thank you so much Marissa, Taylor, Chelsea and Kaylie for all the help that my husband and very attentive to our needs. We will be back! We have been going to another place for eye needs and just felt like we were becoming just another number if you know what I mean. Browns is just right down the road from us also and decided to give them a try. Great experience made us feel like we were the only person there. The really took one customer at a time to heart. We will be coming back.
I have been using Browns Eye Center for about 10 years and have always been treated with the best of care. Mike and his employees are awesome to do business with, They have a large selection of frames to choose from and take time to fit you properly. I highly recommend Browns Eye Center in Warner Robins,
I needed replacement lenses for an older pair of frames and another complete set of glasses. I got great products at an outstanding price with excellent personal customer service without the trepidation of using an online provider.I will be using them again.
I have known Mike and his staff for over 20 years. My experience has always been extremely good. I have referred family and friends to his business. Recently my daughter in law used his services and thought he was fantastic. She received fast accurate friendly and qualified service. I WOULD RECOMMEND HIS BUSINESS FOR ALL YOUR EYECARE NEEDS.
This was my first visit to Brown Eye Center, and I will definitely be back. I had a great experience. Malika Rajendra was so kind and helpful. Emily provided great customer service. Such an awesome, affordable, and welcoming place!
I had my first eye exam today at browns eye center everyone that works there is very nice, by far Ms Rhonda was just absolutely so helpful she explained a lot to me about how my glasses would work as well as helped me find a cute pair!!!
My first time at Brown’s Eye Center (Russell Pkwy) and the all staff is very friendly, helpful and professional.Lesette Booker she’s so sweet and she was patience with me picking my glasses for my the first time. Thank you again Ms. Booker 😄😄✌️
There is no better place in Warner Robins to have your eyes taken care of than Browns Eye Center. Mike ensures that your entire experience is top notch and his staff is the best there is. Dr. Doug gets the prescriptions done right the first time and is the ultimate professional. I have utilized there services for many years and I refuse to go anywhere else. Do your eyes a favor and go to Browns.
Alicia was great she took time to really help me find the perfect frames. Brown’s is the place I always go for my eye care needs.
Great service! Friendly knowledgeable staff! Thanks to Kaleb and Shelley for all your help. Will recommend Browns Eye Center to everyone.
Great place and the staff is nice. Amber is amazing!!!
My family has been patients of Browns Eye Center for the last 15 years and we would not trust our eyes to anyone else! The selection of eyeglasses, sunglasses and contacts are AWESOME! The staff there are very efficient and willing to help you with you selection of eyewear. Very satisfied!
Excellant exam, help to find frames and delivery right on time! No surprise at the level of busy this business has every time I go in. Please change my status from new to loyal customer.
Browns Eye Center is AWESOME! The customer service and professionalism is the best in town. I have been a very satisfied customer for more than 20 years. Browns Eye Center is the best Eye Center in town. You will be pleased with the staff and the care that you receive.
Clean, easy, and quick. Everyone was friendly and honest during exam and fitting. Would recommend if youre not too sure about your eye health and need valued opinions.
I had an amazing experience. My service was quick and I love my new eyewear. This is my second year coming to Browns and I really like the service and the experience. Everyone was nice. I will return.
Shelly and Alisha were very helpful in my selection of the right eye glass frame. I recommend you stop in and ask for either of these ladies.
My current experience was amazing as we got in and got to our appointment at a fast time. Their was a great choice of glasses and they even got it to fit my face in a great way. Overall a very friendly experience
Total reviews rating 4.9
199 Reviews for Browns Eye Center 2023:
Review №1
2022-02-08Fantastic service! A wide variety of frames to choose from! I received excellent service from Alicia. I have been wearing glasses my entire life and she always picks the nicest frames that are trendy and profressional. Please visit Browns Eye Center!!!! Dr. Doug was very nice too!!!!
Review №2
2022-07-18Staff are nice, friendly and accommodating, fast & quality service (short waiting time) reasonable price for glasses and i like that they suggest a style of glasses that suits your face.. Doctor is excellent. I pick up my prescription glasses without further adjustment. Thank you & I will surely come back for my next glasses..
Review №3
2022-06-29Thank you so much Alicia and team for being so patient with me today. Im very picky when deciding what frames to use for various reasons. As a new customer, I felt welcomed with Alicias professionalism and enthusiastic personality. Also, thanks to all the staff and doctor who saw me on today for a excellent visit. Browns Eye Center has a new customer for years to come. I would add more stars 🌟 if there were more to give. Thanks to all.
Review №4
2022-05-09From the time I walked into the store the staff was very helpful and Dr.Khoshooee was very thorough and patient in his explanations for my questions and exam process. Alicia helped me find the only frames I loved in the store and she also was very thorough in taking care of my wants and needs with my glasses. All around I had a great experience with this place and the people in it.
Review №5
2022-06-13Love everyone at Browns. They are very knowledgeable and are great helping pick out glass frames.
Review №6
2022-05-13I was able to get an appointment faster than other places. They not only helped me get glasses quickly when my child broke hers before state testing, they also helped me get glasses for a student of mine whose family was in a bind. They truly seem to care about their customers!
Review №7
2022-05-05Professional and friendly service and staff. Such a difference from vision works last year. Very patient with me and explained everything about my insurance and helped me pick out two beautiful pairs of glasses a lot cheaper than last year at another vision center.❤️👍
Review №8
2022-07-21The people at Browns Eye Center are an awesome bunch. Very friendly and personable. They’re very attentive and just some overall sweethearts. Alicia is the best!!!!!!! She’s definitely a keeper. Thanks guys!!!!!!!❤️❤️
Review №9
2022-05-24The staff at Browns Eye Center are very nice and friendly. When I had an issue with my daughters glasses, they resolved it quickly with no problems because they have amazing customer service!
Review №10
2022-07-18Excellent customer service from the moment I walked in the door. Not only do they carry a variety of frames, the staff, especially Alicia, was very helpful without being pushy or impatient. I highly recommend Browns.