Buffalos in Cartersville
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Cartersville, Bartow County, Georgia, US
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Site: https://locations.buffalos.com/l...
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–10PM
Buffalos in other cities:
Personally I don’t like to leave reviews because they generally don’t seem to paint an accurate or unbiased picture from experience only. However, I would like to share my own. I arrived through the front door. Standing at the front host podium there isn’t much guidance on whether you are to seat yourself or wait to be seated. The ambiance is very dreary and dark. Upon being shown to our seat I was given a menu with very limited and basic items. I did ask for a large mug/glass of beer in which I was told that didn’t exist. I was given what the waitress named a 16oz glass. The experience was just an overall awkward and weird setting. So I asked for my ticket for my beer so that i could leave. Only to find out that the 16 oz glass of beer costed me $4.55. Which frequently at many bars, and restaurants I get 30 oz beers for $4.50. I hope that my experience was truly just a misunderstanding. But that is my experience with this location.
Dark and gloomy like the other reviews mentioned but it was worth the trip because the food was pretty good. The traditional style chicken wings were spot on with the original sauce/heat level. They were also cooked correctly, not just sauce slapped on fried wings but the sauce was baked on top. It wasnt too busy and we were seated the furthest away from everything (long walks for that or girl) but the service was still good.
It was good. I hate the lighting. It is really dark. The waitress was also the bar tender but still managed to check on us and get us what we needed quickly. We went on Monday but kicked myself thinking back that I should have waited till Tuesday so my youngest would have been free. (So fyi go on Tuesday if you have kids!)
Great food and great staff. Always very courteous and the waiting staff is spot on. We use the indoor meeting room and the outdoor patio for group meetings. They have a patio that can be heated and makes it nice for our large group. They have TVs throughout and an All American menu.
I called with a large order and the manager ( sorry I cant remember his name) was incredibly helpful. He was patient as my family added more things to the order. When I arrived to pick up the order he went through everything to make sure all the food was there even the late additions. The staff went above and beyond to make sure the order was correct and to provide excellent customer service. I would highly recommend this location.
The food was tasty....although it reminded me of being pre-fab. I never tried the wings, but they looked good. The staff was fast, efficient, and cordial I dont live in Cartersville, but I would return for more. It is hard to get a strong opinion without more information.
My boyfriend and I tryed this place for the first time today and we found our new favorite spot. There was fast and friendly service, our waitress McKenzie was phenomenal and the food was the same. If your looking for a good atmosphere and time I would highly recommend visiting here.
Worst dinner and service. Waited almost 10 minutes after being seated for our server. When asked about the new western burger the servrr had no clue about it and had to bring us a card about the new burgers. When dinner finally arrived mine had to be sent back for being incorrect and he received no lettuce, tomato or onions. There was barely any BBQ sauce either. Waitress not very attentive, seemed more concerned about her bash night tables.
Jordan was my server. Service was very slow. Ordered wings as an appetizer and they were cold. Then when ready to order main course server (jordan) was sweeping and tending to a larger familys table. I understand cleaning in a restaurant I work for one myself. But we were there over an hour and never got to order our main course. Finally when she came back to the table we asked for our wings to be boxed up to take to go to go somewhere else. We were able to finish our wings before she ever came back with the payment slip and my card. Again she was at another table. I dont feel like we got the same attention she gave to other tables.
Played golf with the owner several months ago, as he asked if I would join instead of me playing alone. I remember him talking about owning the business and I got to meet his son. Tonight I went there and its been a long time since Ive went there. Man, that place has changed. I saw the owner and didnt say anything, but he handled business and his servers were always on point. It really made all the other restaurants look bad, its the best food and service me and the wife have had in months. I dunno what hes doing to that place, but the other places around him really need to meet that owner and learn how he manages his business.
Customer service is in the toilet here. The fire suppression system went off accidentally while we were having lunch. A vapor cloud filled the dining room and dust covered everything, including our table, our food and our drinks. We were coughing because the fumes irritated our eyes, mouth nose and throat. They never offered the slightest consolation, and a red as though nothing happened.The closest we got to any acknowledgement of the situation was when one of the waiters apologized for mopping up fire redtardant off the floor next to our table.Never, Ever, ever again!
I appreciate the cashier having a great personality and customer service, but the manager was horrible. I could tell I was a little to brown for her kind. So for any people of color, I would advise you go elsewhere or cook at home, because Im sure you could fry some chicken wings better than this place. If the manager had a little more customer service skills I would have let it go, but you cant sell nasty food, with a nasty attitude. Pick your struggle hunny!
Fajitas were tasteless! My friend who has diverticulitis ordered the same thing at the suggestion of the manager and was promised no peppers to keep her safe.. one seed could be the difference between life and death. She was going to pass but the manager insisted she would not be disappointed so against her better judgment ordered the fajitas. They came out steaming and slap full of peppers. Shame on you Buffalos... AND after waiting 15 minutes with our food on the table and it was getting cold fast.. I had to go and get silverware for my party of 5 and this after asking for it twice... Double shame on you Buffalos! I wont be recommending this place to ANYONE!
Service has most always been very good here, and I love the wings or the nachalos.... If you like fish, the Blackened Grouper sandwich here is delicious !!Plus the salsa they serve with the chips is always a favorite for those of us who like it hot... Prices are comparable to their competitors and should you have Maddie for a waitress; well she is very attentive and truly a delightful person all around. If youre hungry and in this area, stop on by... Buffalos is sure to please!
Five stars because the customer service was great. We got our order and drinks right and topped off. The street tacos were not the greatest for me. The Philly cheese steak on flat bread was delicious. The menu gives you two options on bread. The hand cut fries were the best. My experience here was great.
Absolutely horrible... I waited for 45 minutes for my food for it to get to my table and still be cold with no other customers in the building it was an hour and a half from closing... I understand that when your ready to close your ready to go home but the customers should still matter, I should not have had to wait for cold food. Then on top of that the manger was RUDE! she called me a lier to my face.! 🤦♀️.. wont go back for a while .. horrible food, horrible service, horrible everything....
I came to the cafe not knowing what to expect. Tiffany is a wonderful employee that truly did not mind answering all my questions. Since we were from out of town we were looking for a different place to eat. Tiffany was very kind and patient...as I ask about several wing sauce flavors...she had me sample each one I had questions about. She made me feel welcome and appreciated as a new customer. The wings were great...but side dishes were cold by the time I got back to hotel which was only about 3.5 miles away...bread was also cold. Go see Tiffany she will take excellent care of you!**updated review 3rd visit...I let the staff know on visit 2 and again today on visit 3, about the sides. They are wonderful making sure they are super hot as I leave with my order. Bash nights are Monday and Wednesday nights from 5p to 9p!!
I must say I love eating here. They have some of the best lemon pepper boneless wings and their fries are pretty good. I will say that their garlic parmesan addition for curly fries is not worth the extra 1.50. Dont get me wrong. It smells amazing. It just tastes like nothing
We ordered plain wings with sauce on the side. The order was at our table in about 5 minutes. The wings were obviously not freshly cooked. They were dry and hard. May be my last visit if I can find a good wing place. I noticed on the way out the health inspection rating was 85. No surprise there.
I came for the Impossible Burger. It comes with cheese so I veganized it by ordering no cheese. It also comes with curly fries. They are lightly seasoned. I went a little early for lunch to avoid the lunch crowd. I was seated immediately and the waitress took my drink order as soon as I sat down. I ordered when she came back with my drink. The burger came out quick. All the staff were friendly and quick.
We usually go here because it is a lesser crowded restaurant. Last night was graduation of our local high school so it was pretty crowded but we did not have to wait for a table. The food was good, as always. Service was a little slow, but they were much busier than they normally are so I had to account for that. Buffalos is a reasonably priced restaurant to take a big family and we will continue to go there.
My son brought me here. It is one of his favorite places to eat. The service is friendly, and fast... The food came out fast and is amazing... I enjoyed it all... we has the app sampler and it almost filled us up.... plus the ribs, blackened shrimp and wing, fries... a lot of good food... love this place....
Atmosphere is loud with country music playing and sports on the tvs, it makes it hard to have a decent conversation without yelling. I ordered the country fried steak, my friend ordered a fried fish sandwich. He sent it back for being undercooked. The wait staff was rushing us at the beginning to order, then had to be tracked down to get refills. Overall it was underwhelming, I definitely wouldnt choose it on my own again. I would agree to go again if someone else wanted to, but only because it was their choice.
Everything was adequate but not spectacular. During our visit on a Friday night we were seated quickly but the service was slow from there. Our drinks came out separately with about 10 mins between them. The food was another 20ish minutes. We werent in a hurry so it wasnt a big deal but be prepared to wait if they are busy. The food was correct and decent but we had to have my wifes sweet potato fries replaced after realizing they had cinnamon(our oversight but she is allergic.) The replacement was a little underdone. We enjoyed ourselves none the less and we will likely visit again.
Was completely overlooked. We were seated by the manager and then we were forgotten. We sat there for 10 minutes and no one even came over to take our drink order. Funny thing is, I used to work here about 18 years ago. Wow, the place sure has gone downhill. I will never be back. I can get wings at City Wings and good queso at El Nopal, the rest of your food was mediocre at best.**UPDATE* Well, I gave in and went back. If you go during the day its pretty good. They have also added some new menu items, such as the street tacos and the shrimp tacos, which I just love. However, if you go during dinner you have to deal with shoddy service and an intrusive manager. Ill bump them up to a 3.
Rustic southwestern atmosphere with lots if tin and exposed wood. As much as I want to love this place the food just misses the mark for me. The fried food fair is fine, wings, fries chicken fingers, and such are really pretty good but the mashed potatoes, veggies or anything cooked on the grill is really just mediocre in my opinion. I think this place is best if you want beer and bar food.
Last time I went I had a hair in my salad. By the time they finally came back around and decided to do something about it, my family was done eating . Got my new salad to go. Got home and there was still a hair! Dont know if they didnt remake or if theyre a**holes or just dumb. Called in but the GM NEVER contacted me back.
Never had a chance to try the food. After waiting for about 15 min with no one offering to seat us - while at least 7-10 people hugged and clapped high fives with the hostess as they just walked in and found seats - we asked how long to be seated and how long the wait list was. We gave our name for the wait list ; we were told they didnt know when they could seat us as they were busy with people bashing!? Waited for about 10 more min and asked again if we were on the wait list and our seating time. Both girls at the front looked at us with blank expressions could not figure out if they had us on the wait list - scribbled the name on the seating chart and could not read it - and said we dont know cause they are all bashing! Terrible customer care, hope the food is better than the service.
Pet lovers, beware. This manager is extremely anti-dog. Stopped in after moving all day, tired and starving. I had my dog with me, so I went and asked if it would be alright to sit on the patio with her while I ate. I do NOT believe in leaving my dog in the vehicle, so I knew wherever I ate had to be dog friendly. I was told it would be fine for me to sit on the patio with her. She was on a leash and not disturbing anyone, as I sat at a table far from the only other table with people outside. After getting my food, I was told since she was not a service dog, that the manager would not allow her to be on the patio, and he suggested I put her in my vehicle, with the windows cracked. Since when is a service dog healthier for people to be around than a normal, trained and vaccinated dog?? I could have lied, seeing as it is illegal for him to ask me for papers, but instead that will be the last time I ever eat at this terrible place. I was so unsettled, I couldnt even eat my dinner. I left as soon as the waitress returned. (The waitresses were very apologetic and nice) I have been in Athens, Ga for the past 5 years, and have literally brought her to every restaurant with a patio. I was never treated poorly by any person there, especially not by a manager.
My friends like to come here for Bash night, which is all-you-can-eat wings. If you are not a fan of wings, like myself, then your choice of food will still be ok, but it isnt particularly good. Ive had chicken tenders, philly cheesecake, and the sirloin. Other than the tenders, the meals have been just fine, but nothing noteworthy. The chicken tenders were the smallest I have ever come across. If it wasnt for my friends, I doubt I would ever step foot in here.
I ordered take out. Maybe that was my mistake? Fries were pretty plain. Wings were ok. Had decent mild flavor. They were not drained well. I had a good amount of grease in my to go box. They also serve a piece of garlic toast which in my opinion resembles a 1/4 piece of a hot dog that’s smushed flat. It was very dry. The corn on the cob they served with it was also not appealing. It was buried beneath my food and greasy. I find it super bizarre they serve an ear of corn with chicken wings but my belly was full. Lesson learned.
Lucky for me, I live in Canton and go to the location up there. Unfortunately, we are at the Cartersville location tonight. Not only was service extremely slow, my waitress brought me the wrong drink, and while we were eating a roach came out from under the napkin holder to say hello.
Went there before Cartersville High opening game. Never been a big buffalos fan. But man.... We ordered only wings, why you would get a salad at a wings place i have no idea? But they were great, server was nice, quick to answers any questions, kept our drinks filled, which says a lot for me, If I pay over a dollar for a drink i want my moneys worth. Wings were great not over cooked and dry, nor were they slimy like they were frozen. When leaving even the manager stopped what he was doing to get my wife a towelt after she asked him for one. Now after this review I think we may even go back tonight.
We can usually be found at Buffalos at least once a week. They have the most delicious Chicken Chimichanga in the county! We love the fresh roasted peanuts they supply free of charge to munch on while having a drink or waiting on your order. The quality of the food is always exceptional, and the wait staff are top notch.
If you want chicken wings in Georgia there is really 2 options. Buffalos and 3 dollar cafe. This one really needs a better beer and liquor selection, service is usually best in the bar area, and youre going to get the best prepared food on a night that is not bash night. All in all I would recommend if you want some good chicken wings.
THE FOOT WAS GREAT ..THE HOSTESSES ABBEY&I CANT THINK OF THE OTHER GIRLS NAME WHERE VERY NICE ..ABBEY ESCORTED ME TO THE BATHROOM &OPENED THE DOOR FOR ME ...I RECENTLY HAD KNEE SURGERY 3/28...THEY ALSO GOT ME PEANUTS AS I WAS USING A WALKER..THE WAITRESS WAY VERY NICE &ATTENTIVE (MEGAN)I WILL BE BACK DEFINITELY LOVED THE EXPERIENCE
When I moved to Cartersville just recently, I was sent a $10 certificate in the mail for this location. After I drove across town to use the certificate, I was told there is a sign out front that says these certificates are no longer valid. First, how can I see that sign from my house? Second, why continue to send out these certificates if they are no longer valid? This is baiting customers. Very poor business practice. Normally Buffalos Cafes are well run establishments that I have eaten at for over 20 years.
THE FOOD WAS EXCELLENT,,,THE STAFF WAS WONDERFUL,,THE ATMOSPHERE WAS AWESOME,,,,WE DINED ON THE INSIDE ON A HOT NIGHT AND THE AIR WAS COLD,,,,THE PRICES WERE REASONABLE,,,FROM THE ADULT MENU ALL THE WAY TO THE LITTLE ONES MEALS,,,,THESE GUYS ARE GREAT WITH CHILDREN EVEN THOUGH THE PLACE IS GEARED TOWARD THE ADULT SCENE,,,,OVER ALL A PLEASANT EXPERIENCE,,, AND AN AWESOME MEAL....
Total reviews rating 4.2
199 Reviews for Buffalos 2023:
Review №1
2022-02-06The service was outstanding! A large, loud party was coming in after a friend and I were seated. An employee offered to move us to a quieter place in anticipation of seating the larger party. He was kind, and our server was also very attentive. The food came out quickly and was exactly what we wanted. We were so pleased, and will definitely be back!
Review №2
2022-06-26We are from out of town and we’re just looking for a small barbecue restaurant. We stopped into this place after a baseball game and were pleasantly surprised. The food was amazing, our server (Kenzie) was awesome. The manager came over just to make sure everything was OK and then spent some time discussing the area and some suggestions for activities. We highly recommend this place if you’re looking for great food and quality customer service.
Review №3
2022-07-06The chicken tenders were good but small. The fries and chips are pretty good. The mozzarella sticks are awesome. But the tea was going bad and when I told the waitress and asked for another cup she brought more from the same batch. And the chicken on the fajita rice bowl was a little bit burnt.
Review №4
2022-02-10Food was horrible. Ordered fried grouper sandwich and it hardly had any batter, bread was stale and they were out of tarter sauce. Fish had no seasoning at all. Husband ordered potato skins and they were not good either. Very cheaply done, no seasoning or flavor. No effort put towards preparing a $30 meal.
Review №5
2022-06-03Our food was delicious. I ate the chicken nachos and boneless chicken wings in the sweet bourbon bbq sauce and it was awesome! Our server was also great! I wish I remembered her name.
Review №6
2021-06-16I had the BLT Shrimp wrap in a flour tortilla, French fries, & side of ranch. Inside the wrap it has lettuce, tomato, cheese, shrimp, & ranch. As usual it was very delicious . Velta was a great waitress.
Review №7
2022-05-07Meh experience. Wouldnt come back. The food was so-so: fries were undercooked and the beer warm. Waitress seemed like she had better things to do or was overworked.
Review №8
2022-06-03Fast with a large group. Food was awesome. Appetizers were great. Wait staff did great job.
Review №9
2022-03-28Had a retirement party for my son at this location and the manger and staff are top notch. Had everything we asked for, great tasting food, drinks excellent servers, a great experience.
Review №10
2022-01-22Worse experience ever!! We through my nephew here for his last meal with family before leaving for military. Everybody food was cold and wings was hard as a rock!! Then they still charged us for the food that we didnt even eat. Said they didnt know what to do because the manager wasnt there and he fill in. Finally they took the fries off and charged me an employee discount for my wings. The wings was so hard my teeth still hurts. We only ate some of the food because we had waited over an hour to serve 11 people. I will never be back to this place. Oh and it took 20 minutes of complaining before the fill in manager came to the table and the restaurant was empty. The celery and carrots was good.