Burlington Plaza in Austell
Site: http://www.tlmltd.com/properties...
- Monday:9:30AM–10PM
- Tuesday:9:30AM–10PM
- Wednesday:9:30AM–10PM
- Thursday:9:30AM–10PM
- Friday:9:30AM–10:30PM
- Saturday:9:30AM–10:30PM
- Sunday:9:30AM–9:30PM
So enjoyed my shopping! Clean & good customer service! Thank you floor attendant Michael Wilson, cashiers & Managers!☆
Whole plaza is pretty run down. The shopping center below them is being revamped, and the developers are going to do the same here, but it will be some months before they start. Dead birds in parking lot were reported to county health department.
The place is a mess! Had to wait in line 30 min to buy 3 things. I remembered quickly why I dont go in there!
Delightfully surprised at the wonderful changes that have taken place. Such a great assortment of items at great prices. The last time I ventured into a Burlington was at least seven years ago and the store did not present well. Now its a delight. I sent my sister-in-law there and she immediately made several purchases and she will be back very soon.
We frequent here for shopping a lot but the outside trash cans are always overfilled with trash coming out, they could keep the front cleaned better...ad far as the store is concerned, its average, nothing special... same ole department store look. Friendly staff. Store inside is clean. Store was bare because of covid-19, which is understandable because its usually stocked.
The options they have there are pretty good. The bathrooms could be cleaner . Make sure your kids dont touch any of the toys because the staff will tell you something. The staff is pretty good though. During the weekends it does get a little busy so you may have to wait in line at checkout.
The employees at Burlington were the rudest customer service representatives I have EVER encountered. From the one cashier that told the customer (very loudly) yeah lady, Im talking to you! Yo next. To the manager that, after I was at her register, turned off her light and loudly proclaimed, IM CLOSED! No, Ill never be back at this store again.
Its inexpensive, and has many so different things to choose from. I love Viva La Juicy/Couture perfume and I was able to purchase it their at a reasonable price, I just love Burlington. The only thing is the the lines are so long around the holidays, we were in line for almost an hour to pay for our things
Reasonable price I found 85 % of what I needed
The clothes are good but they have to put more registers because it took me 40 minutes to pay for a shirt.
I can honestly say this is one of my favorite Burlington Coat factories to shop at, the only reason why I say that is because they have a wide selection when it comes to plus-size and I can find whatever it is Im looking for without hunting for it like some Burlingtons are. Im definitely going back because I saw a few things that I wanted to pick up and they also have layaway which is also pretty dope
First time ever going to a Burlington store! Very neat and clean, stocked with so many great items and knickknacks and clothes in my size. It was hard to fit this shopping trip into my 1 hour lunch time!
Plenty affordable clothes.. just be prepared to wait... youll be in the line longer than it took you to shop around for it
They are covid-19 guidelines strict hand sanitizer and wipes are available at front entrance must wear mask all cashiers wear mask and protective shield is at check out store was organized well also
This store was styled buy Two Men and a Truck moving company. Everything was kind of pushed and stacked in the center of the store so there was a lot of open space where merch should have been. What merch they did have was strewn all over the place...literally. But, I got a great deal on some Nike gym shoes that were priced lower than the same pair I found online. So, for me the messiness was worth it.
This store is a mess! There was merchandise laying all over the floor, the shelves and racks were completely disorganized and the check out line was at least 12 people deep with only 3 cashiers manning the registers. Also, there were zero shopping carts available inside the store - they were all in the parking lot. Unless you like shopping in a chaotic atmosphere, you should avoid this location.
Feel as if they could of us more cashiers, but overall a good Burlington good selection.
This store was a mess. Clothes and shoes all over the aisles. Find myself cleaning up. It was that bad. 2 stars for prices
You can always find something to your liking. I am addicted to the front of the store where ALL of the electronics, housewares and other little stuff for your dogs. The lines can be very long, that goes along with the territory. Find you something for yourself and family!!👍🙋👍🙋👍
Maybe because it was the weekend, but it was super busy, disorganized (stuff laying everywhere), and there wasnt much of anything left. The lady at the dressing rooms was great though! Very nice and sweet :) restrooms were disgusting and stunk.
Its either absolutely dead here or backed up and not worth standing in line for the 1-2 things. I know its a lot of merchandise, but theres always a lot of clothing in the wrong places. Nevertheless, the workers are willing to help and communicate with each other to meet your needs.
Good store, alot of great finds. Way better than shopping at department stores. All the good brands at decent price. Great for a variety of items for gifts, or just purchases for yourself. Plus size section not that great though. Not too many options. Kids clothi g is always good though and has alot to choose from.
Absolutely the place to shop and eat and get a hair cut and even your nails done ladies.
Go here if you just have to get something, very dirty and organized. We walked out, they dont care.
Burlington, Austell has gone so far down hill, I am expecting them to close any day. Remember when they used to have all types of wonderful jewelry when you first walked in the door? All that is gone! The staff is miserable so they treat us customers miserably! The cashiers are unfriendly and the trash cans outside are always overflowing! Just go ahead and close that ugly store down!
This store isnt fully stocked with merchandise. There was alot of picked over items left in the shelves.If your looking for a good day of shopping I wouldnt choose this location.However, I love shopping at Burlington, they usually have lots of its to choose from.I usually go to the home decor Dept. And the jewelry Dept usually has pretty earrings and accessories. Im a costume jewelry fanatic...lol...
The lines are just ridiculous. The managers seem so unbothered all they do is eat Cookout and stand outside and smoke all day
Unfortunately this Burlington is taking on a thrift store quality. Makes me nostalgic for the olden days when they actually had a shoe department instead of shoes on a metal rack and when the had a for real home section and not items haphazard on the shelves.😞
The slowest lines ever no matter when you go. I dont have a problem with long lines as long as there moving here they dont move. Everyone on the line was complaining and it been like that my last 4 times being there.
They should just close this store. Its so disheveled, it looks like its been looted. Less than 15 people in the entire store, and still a long line to check out. A mess.
Be careful at night! Sketchy area. I go to the beauty supply store over there. I generally in and out. I have been to the Burlington store there but it has been years. Area needs to be renovated. It already sits back from the main road.
Was surprised at the lack of options and the high prices! I went right to Marshalls & Ross and found better known labels and brands for cheaper. I was never much of a Burlington shopper but after that visit and merchandise/price comparison to Marshalls, I realized I would never cheat on Marshalls, Ross, or TJ Maxx again lol. The nerve of the prices for brands you didnt even know existed smh.
Will not waist 30 to 40 minutes in line just to buy a pair of pants
Not the fault of the property owner what so ever, but more of an annoyance of the patrons visiting this location. The plaza is host to a number of low budget stores. Everything from beauty supply to tax services that deal with secondary languages. The main store is Burlington Coat Factory, (hence the name of the plaza). The problem with the patrons is that they are very aggressive in this parking lot. Everything from cutting you off to get a parking space, to cutting across the entire parking lot without regard for people driving down the lanes. I almost got hit twice driving in, and almost 3 times from 3 different cars not paying attention or being to aggressive. I would recommend concrete lane barriers and better signage. Otherwise a clean and well maintained parking lot.
Love the deals that they have and the staff is great
Went to VT Nails to get my fill-in and pedicure. Great people John and Lulu. Prices are anazing
Many items on sale ❤ but sometimes is very empty storage 🤦🏻♀️🧏♀️ needs restock
The training that the employees receive in this place is of very low quality, I understand that order is important, but if to ask for a favor to do something right, they have to offend the customer, that is not right, it is better that they close the store, If you think to treat badly the customer who comes to buy at this store, I am very sorry for the poor quality of customer service in this place.
In symerna in AtlantaNot so clean very junkieNo employees clean up after the rush
This store gives Burlington a bad name. The store is always messy and like a warehouse with large empty areas. No good selections like one another Burlington I love in Ohio.
This place reminds me of Ross its not how it use to be.
It was a treat to be out with my family today and visit this place. A place I havent been to in a longtime. Really didnt need anything but I found somethings that I could use.
Burlington aleays have much too offer but the pickings were a little slimmer than usual. But my grands did find some good deals and for my greatgrand daughter as well.
Havent been here in a while, but was able to find exactly what I needed pretty quickly. Used to be my go to place for womens shoes, although the shoe selection has changed drastically.
Nothing but junk at the Burlington Mills store. We were quite shocked. It looked like a poorly managed thrift store. We used to shop Burlington a few years ago and it was nothing like this. Wont be back.
Just like Ross or Marshalls but the lines to check out are horribly long
Food was great service was a little slow but thats because of social distancing got some great deals going on
Some items priced fair but for out dated styles and quality overpriced. Store very unorganized most of rhe merchandise advertising not on rhe main floor racks
Great clothes at discounted prices and every visit is awesome in theres no telling what shoes you may find here.
I love Burlington, but not this location. Presentation is everything, and they are lacking.
Nice items and at a great cost. Lines are long but the lines move quick
This place has downgraded. I went for the first time in over a year because of the Pandemic. It was a total mess.
Still a nice to to shop. Just did not have what I was looking for...
Very depressing inside with bad lighting, long lines and inventory worse than thrift stores.
Used to have so much more to offer. Now very little selection and service is terrible. They wont be open much longer Im sure.
Store looks like a ghost town..please get more inventory! Not inclined to keep returning to the same stuff still being on display.
No one to assist with taking heavy box to car. Not allowed to take carts out of the store.
Lots of stuff to buy good for gifts and personal used very affordable nice things love shopping here always clean and huge place always find good deals
Be prepared to wait a long time to check out or return something. I believe its that way with every Burlington though. They really need to add more cashiers.
I liked it better when it was called Burlington Coat Factory. But it is still a fun place to shop.
Its unstaffed , but I always find a good deal !
It was trashed! Merchandise scattered everywhere and all over the floor and shelves. 😖
Would 5 star it if they did a better job on wating in line to check out should not have to wait 20 to 30 mintues in line to buy something.
Very slow ,lines are long,work on customer service..good deals
I like the store because they have things that different and reasonable prices
I used to shop at Burlington a lot, but the inventory has changed. They seem to be heading in a new direction when it comes to their mens clothes.
Walked in. Very short line. Cashier was pleasant. Returned my one item without any issues.
Burlington, love this store. Always great to shop here.
One of my favorite spots to shop for athletic apparel
Lots of merchandise but some areas could be better organized.
Lines move at a glacial pace and are as long as the DMV. Selection not that great and not efficiently organized. Cobb Pkwy location better.
I can always find something for my 6feet 7 inches frame
Super slow checkout service & extremely long lines....frustrating to say the least...
I like to go there randomly at the end of a holiday season, they have amazing deal.
Nice place too shop all kinds of cloth every thing you need on down too baby cloths for the house furniture jus everything
They have some good things here
Great affordable place to shop with name brand items.
If you need an affordable home decor, this is a place to shop. They have beautiful things.
Great store with lots of great merchandise a ND friendly cashiers that are very efficient and keep the long line moving
I come here alot because of the great prices and good customer service.
Great selection for all ages of many products and home items.
Great place to shop, but the line can sometimes be too long.
Always have great stuff for me.. I love this particular store.
Cashiers where slow, only had two lines open with at least 19 people stading in line. I will never go back.
Junky need to clean and organize store better.
I spend double the time in the check out line then I do shopping. At times it seems like this place only has 2-3 employees working. Horrible customer service
MASSIVE location! If you are looking for a good deal this is the place, but it is a really large store so leave yourself time to thoroughly browse the racks.
This is a great place to shop I have a little bit of everything and a lot of nothing
No one told me that if you do a layway and you try to return the items you cant get your money back only a store credit
Clothing, and shoe selection has really gone down from what it use to be.
Completed my xmas shopping here.. in Big n Tall Dept.. Good selection of casual clothes.
I love this balancing Coat Factory. They have a lot of good things. I especially love the home goose Department
Great prices if you find what you are looking for. Things go fast.
This Burlington isnt in the best area. The rest of the stores in the parking lot look deserted and broke down
Dresses were not organized in a manner that made it easy to find the correct size.
Not to busy here, good place to shop.
The best Burlington store. Great clearance
Store was is a disarray. That must have been cleaning day.
Love the cleanliness of the stote, the courtesy of the cashiers and most times the prices are very affordable.
They had a 50% off sale, they were well stocked.
Line too long. They only ever have two people working. Especially on holidays smh.
I like it but i would really like if they cut the prizes more on stuff that is in fashion
I Love this store. You can get houseware things to clothes.
Clothes prices are so affordable for those who are just trying to make it.
Just makes shopping easier for me.Thanks 😊
This Burlington is pretty nice..decent store, clean and the employees are pleasant.
I do not see the difference between this place and a thrift store
They have lots of new things every week
Nice & safe place for shopping. Good collection with reasonable price.
Great prices on products 👌
They have great stores. I shop there every weekend.
A decent place to shop. They have pretty good deals!
Found some good deals on baby clothes for my niece and daughter s
You want to find a great sale, then shop here
You’ll find a famous brand with cheap price
Not alot of clothing choices other than that its ok
Busy with long lines. Lines went fast
I had a great experience, But the line was very long to check out.
Nice clean well stocked, organized store, clean and friendly staff
Good service. Store was clean
Good place to shop. Was able to find what i needed.
This is my favorite place to shop for things for my home! and dont forget shoes!!
Great! Found shoes at a good price for my daughter 😊
Off the heavily beaten path of other places but great customer service and awesome bargains.
Love Burlington. Always find something to buy even when i dont need it. Lol
People that work there are very rude dont value customers time just standing around talking to each other taking their time checking people out when it theres a full line of people as if they cant count money or have no customer service
Usually find some good bargains here... cant go wrong.
Always clean and I find good deals
The store was an absolute mess and there was very little selection for womens coats.
I love their items and they are inexpensive and they are designer names and I love that place
Store has great clothes but the lines are long
Nice people, great customer service and beautiful merchandise on sale
Omg I love shopping at Burlington, they have great deals.
Got clothes and shoes
Looks like all the businesses there are going out of business. Not appealing to shop there.
Very simple plaza. The beauty supply store is pretty well stocked.
I love shopping at Burlington. Always a great deal on something.
This is the place for great prices and finds!!
Not a lot to choose from. Everything was picked over. Store wasnt clean, a lot of items was on the floor.
Prices were right, great family time Christmas shopping
Great prices. Not very clean
Every Friday at the beauty supply, this plazas a one stop awesome shop
Boy did I find some good things I love Burlington
Basic Burlington. Very few suits and only had like 5 ties
They have plenty of merchandise, the problem is the odor coming from the bathroom and how messy the store is.
Great place found everything I was looking for with no problem❗❗
U can find good designer clothing for a good prices
They had everything I needed for me and my family for a last minute event.
The Burlington is OK I like the clothing store next door to it better
I always enjoy shopping at this store.... love it
Is a nice nd lovely store
Excellent place, good cloth, but very poor in sizes.
Big store with amazing deals. My only Complaint is how disorganized it is.
Designer clothes sold at very competitive prices.
They didnt have anything in my sons size. Hard to find someone who works there to ask for help. Not very helpful when found.
Store was a wreck, jammed with too much stuff that Big Lots must have passed on.
The Greenbrair Mall location is no longer there,Im happy because they never had my size shoes
Didnt find what i needed but got a few things for my husband.
Little tight, but I was able to find what I want.
Love to shop here. Found a treasure or two.
I really like going over there and they got a wings place
Cool place with a lot of low price things
I love this a lot of sales cheap prices
I get my hair cut there a little small but always over there.
They had some good deals on joggers.
Love the prices here and the large selection!
Wide variety of items ere at affordable price
Nothing to buy!
Has a few good stores left for bargin shopping
Got sum good work shoes
Prices seem good lots of baby stuff
Great deals! Good customer service.
Love to shop here!!
My favorite place to shop and the best place to shop...
Shops not open. Lots of garbage in parking lot. Looks very Rundown
Good Merchandise, definitely a place to stop by and splurge 😂
Not too impressed and the store smells funky.
Went there looking for coats. They did not hardly have any coats.
Dont I have the merchandise like they used to
This place isn’t anything like you see on the commercials. More like a flea market.
Very good shopping and great prices
This is the bargain store..more for your money!
Ok thanks
Nice place to shop for clothing and shoes.
Its a good place to visit and buy coats
Customer service is terrible. Good selections.
Nice fashionable wear with low prices.
One of my favorite stores.
Disorganized, its very hard to search for items many times things are in the wrong place.
Total reviews rating 3.9
199 Reviews for Burlington Plaza 2023:
Review №1
2022-05-31Everytime I visit this location, I leave empty handed. The checkout line is always really long and never seems to move. They have to hire more employees as soon as possible. Waiting 15-20 mins to checkout is completely unreasonable.
Review №2
2022-07-17I have NEVER seen a store so horribly messy!! Everything was on the floor, in other departments, a real shame. Burlington has great prices and beautiful things, however, when you walk in this store, you want to walk out!!!!
Review №3
2022-05-17This place disgust me. It should be shut down
Review №4
2022-05-13This store was a disaster. The management should be embarrassed and fired. It was items all over the floor in EVERY area. It looked like a tornado went through the store. It seems like they only have staff to work the register and watch the front door.
Review №5
2022-03-22Great prices store a little messy but customer service great very helpful
Review №6
2021-03-17POOR MANAGEMENTCheck out line to the door. Three cashiers turn to two when one up and leaves their register. 30 min wait for check out. Smh Where is Management? I would give zero stars if that was an option.
Review №7
2022-07-16Nice clothes but the store is always messy.
Review №8
2022-08-22Always find great deals.
Review №9
2022-05-16Its a shame the way that people shop. No respect for the workers. Customers were just pulling stuff out an leaving it in the floor.
Review №10
2020-10-26Pretty good selection. Will be back. It would be nice if they had the car seats in stock that they had on display. Purchased 2 blankets for my twins and when I unrolled one it had a year in it. Will be bringing it back. I will also be inspecting all items thoroughly before I purchase. Not necessarily the stores fault though.