Butler Tires and Wheels in Atlanta
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Atlanta, Fulton County, Georgia, US
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Site: https://www.butlertire.com/
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–1PM
- Sunday:Closed
Other Tire shop Nearby:
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3.8 ·(100)from this place 2 mi
Excellent staff. Pablo was very knowledgeable when recommending to replace my air filter. They al...
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3.7 ·(137)from this place 2 mi
When I picked up my car today 7/9/22 found that my car had been in a wreck also my phone holder w...
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4.3 ·(45)from this place 3 mi
New wheels, new tires, tint, and painted calipers all turned out great. True knows his business ...
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3.7 ·(175)
24 Hour Roadside Hawks Traveling Tire Shop
from this place 3 miMy experience for the most part was good. Rob showed up a bit earlier than projected. He was ve...
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4.5 ·(199)
Dekalb Tire & Automotive Service
from this place 3 miToday was my first visit and I almost honestly say I am impressed so far. I came in needing 2 new...
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4.2 ·(199)from this place 3 mi
Danny and Elizabeth were amazing. I had to have my car towed in overnight with 4 flat tires. I ca...
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2.6 ·(25)from this place 3 mi
Wow. I sat in front of an empty bay, waiting for someone to come so I could ask how long the wait...
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4.7 ·(199)from this place 3 mi
I really cannot count the number of times these brothers have taken care of me, my family and all...
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4.6 ·(199)
Express Oil Change & Tire Engineers
from this place 3 miI have been coming to this shop for years for almost all of my automotive needs and maintenance. ...
Butler Tires and Wheels in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Excellent service. There was a cut in the shoulder of my tire, which could not be repaired. Butler replaced it with a quality tire at a discount and sent me on my way. Very pleased with their helpful communication and fair price. I’ll return in the future for my tire needs.
Called ahead about continental tires and confirmed they were in stock before I drove an hour on bald tires to come get them only to find out that the tires were wrong and I could not get the rears for a week after already paying them nearly a grand the fronts came in the next day. After making an hour trip agian To pick them up my front tires put on by them they were vibrating worse than when I had my other tires on upon going to another tire shop I was informed they in fact did not balance my tires at all.
I have been a customer of Butler Wheel and Tire on Roswell Road in Buckhead for more than 5 years. Butler Wheels provides the best service along with quality rims and tires each and every time I am in need of service.I can say with out a doubt that, Butler has babied all of my Family’s vehicles through the years.Thank you BWT for Great Service and Execution in all that you do for me as a customer.
Amazing customer service!! Friendly knowledgeable staff with a can do attitude. Scott was able to squeeze me in after having a blow out near their Buckhead location. Upfront pricing lead to no surprises or chances for up-sales in the end. Will definitely recommend friends/family and will be returning for my next purchase of tires.
My brakes were screeching and I had no idea where to go so I happened to just drive by Butler Tires & Wheels in Buckhead on Roswell Road . As soon as I walked In I felt like I was in the right place when I met Adam and Brandon and knew right away I could trust them . They made me feel like family and loved my little dog Tizzy too!Within one day my brakes were fixed and for a great price!Thank you guys ! I will tell everyone I know your the bomb!
Had a bad experience at Autohaus Social where they did not correctly fit my new tires so I had to replace the two new front tires that were rubbing against my struts. Butler Tire did a great job installing the new tires and identify a suspension issue that Autohaus should have found. Wish I had gone to Butler Tire to begin with, a mistake I will not make again.
Outstanding customer service. The only place to go in Atlanta for wheel or tire service of any kind. I had purchased a set of Enkeis and new Bridgestone tires from another shop.Unfortunately the other shop (NOT butler) did an awful job balancing. Butler took the time to correct the problem, explain to me what was fixed, and even polish my wheels and apply tire shine before I left. They also cleaned off the leftover adhesive one the inside of the wheel from the old weights. I have NEVER had a tire shop clean my wheels before. Very impressed, they have earned a lifetime customer.
Buckhead Location:Whenever I go into establishments, I pay close attention to the workers. Specifically, how does their leadership treat them? Everyone, there is treated with dignity, from the lead tech to the gentlemen that worked on my Rover. The lead tech and Tony were professional, down-to-earth, and personable. Highly recommend.
Highly recommended! I had yet another amazing experience at Butler tire! Everyone is friendly professional and helpful at this location. I had Brandon take care of my car the past two times I used them and can’t say enough good things about him. He worked around my schedule to get my car fixed and got it back to me in no time!Thanks again for a great service!
I had a flat on my Range Rover Sport and the tire needed to be replaced. I had an issue come up during the process that was not Butler Tires fault, Jordy went above and beyond to remedy the issue to make sure my car was ready on time before I left town for the holidays. Excellent customer service!!!
I went to Butler Tires and Wheels with my fiancee to replace some tires on his car and tripped on a wheel that was left in the walkway by one of the employees. All I got was a sorry. How about this store manager: Can you go get a first aid kit cause my leg is bleeding, bruised, and now I am limping around in pain?!!?!!
We have not had a need for tires in quite a while, but our last purchase was with Butler’s and we were very happy. Two weeks ago my wife stopped in with a low tire issue. Brandon checked not only the low tire but all the tires, reset the computer and assured us the tires were fine. They would not accept any payment. Butler tire is the exact type of local company others should aspire to: excellent service and attention to detail. Thank you, Diana and Dan.
This place is the best of the best. If you have a high-end car or one that you just really care about, this is almost the only place to go in the Atlanta area. The knowledge of the associates, the skill of the technicians, and the tidiness with which the place is run is top notch. You can count on them to get to your car in a prompt fashion. You can count on excellent care. You can count on them standing by their work. Their prices are not great but they are not terrible. The prices are well worth the High quality of service you receive. The only down side I would say is that sometimes they do try to sell you new tires and the like a little bit before they are actually due. But you just say no to that.
Had a blow out on 85 North and was recommended by the AAA tow truck driver to come to Butler. Now, I know why. Charles took car of us immediately and while no one else in town had the tires I needed for my Cayenne, Butler had them in stock. I appreciated the no nonsense straight forward business approach. And expectations were clearly set on delivery as I did have to pick it back up the next day. Upon pickup I met Geordie the store manager as Charles was out for the day, he was super professional and helpful with a hint of sassy. I am super satisfied and I look forward to keeping Butler for my tire needs moving forward.
I used Butler tires to have tires balanced on my car years ago.....but had not gone to them for a long time fearing that their prices would be much higher than other more discount style tire stores. I returned to using Butler once I bought my first old BMW. Since then I have moved all my tire service work to them. I get treated like a celebrity for no reason at all....and the quality of their workmanship is second to none. Little details like aligning the center cap logos with the valve stems and wiping the brake dust off the wheels (inside and out) while doing regular rotations are what keeps me coming back. Geordie Johnston makes sure I am in and out of there in no time flat even when I have come to them with a flat (yeah...pun intended....)
Dont leave your brand new tires that you just had replaced on your brand new Tesla over the 7-Day period because they will magically disappear and you will be met with nothing but apathy and condescension. They justify a 7-Day holding policy on tires with a sign over door and no contract no verbal warning and no call back to pick up anything. (Sounds like a great way to make an extra Buck Butler tire) So if you have a friend that you depend on to pick those up they better be very dependable. Would not work with Wayne could not have cared less. And the icing on the cake I brought one tire in to get fixed he doesnt tell me the price of the new tire he just tells me a model and then rings up almost a $400 tire such great service
Geordie and the Butler Tire team absolutely killed it! I recently took my old school 993 4S for a new suspension, wheels, short shift, exhaust, and some other work. I went back and forth about 5 times via email planning the upgrades and every time he got back to me with a Yes and did it in minutes versus waiting days for a response. The pricing was very reasonable and the turnaround time was under a week! They went ahead and got everything taken care of including researching technical questions, etc., when they got stuck with some of the nuances of old Porsches. No stress for me. They delivered the car to my house with old wheels and nicely stacked in the garage as a courtesy. Who does that anymore? Anyways I was so happy with my results. They are the best in town by a mile.
I have only been here once before. This time I came with a slowly leaking tire that another tire store was unable to correctly fix. My original flat tire came from the dealership during a warranty repair. Brandon Butticaz spent extra time with me trying to find the wheel lock which the previous tire store had forgotten to replace back in the car. I went and got the tire lock from the other tire store and came back two days later and Brandon was again extremely helpful. Not only was the tire fixed quickly and correctly, they did not charge me because it was an original dealer problem with which they have a relationship. I found all of the guys to be extremely knowledgeable, very personable/ friendly, and wonderful to deal with. I will be back to buy my next set of tires from the store for sure. I also am glad to have found a place that I feel comfortable sending my wife. Thanks again Butler tire and Brandon!
I recently purchased my 2nd set of wheels and tires from Butler and was extremely pleased with my experience. Brandon Butticaz was awesome! He was friendly, knowledgeable and answered all my questions. He kept me informed of everything. I couldn’t have asked for better or faster service.
Love the guys at Butler. They really know there stuff. I’ve bought tires from them in the past. They just put nerf bars on my new Ram TRX and it looks great. They recommended a few options and they all looked great. They’ve earned my business for life. Very honest and trustworthy.
Best tire/wheel shop in ATL by a mile. I believe Brandon is the one who typically helps me out when I stop in. He and the rest of the team have great customer service, and I can leave my car with them knowing they’ll take care of my property, and do quality work. If you’re a car enthusiast looking for a shop you can trust, Butler has your back.
Great customer service and professionalism from the guys at the Roswell Rd. location. There were challenges with the delivery of my TSW wheels - not Butler Tires fault, but the guys remained positive and on top of the matter. The wheels were finally delivered! Had them along with new tires installed today which was a totally smooth experience. My car now has a refreshed look. I previously had them put some new shoes on the same car and will continue to do business with them.
UPDATE: Again, I have received the most exceptional service from this location of Butler Tire! They ALWAYS take care of my vehicle’s needs and are fair and honest! If you need someone to help take care of your vehicle needs you will never be mislead coming here! If they are unable to help with your concern they make sure to get you in contact with someone that is reputable to fix your concern! You will NEVER be disappointed coming here!!!I want to take a moment to share my experience today with Butler Tire. I purchased four new tires from the Marietta location and one of the selling features that Butler offers is free tire rotations for the life of the tires. I went to the Marietta location for my first tire rotation several months ago and waited several hours for this to be completed. I did expect a wait as it was a Saturday morning. Fast forward to today... I went, again, to the Marietta location for my second tire rotation. I was met with “unless you can leave it with me for several hours I cannot help you today”. I then asked to make an appointment for next Thursday, my next available time to do this, and was quickly met with, “no we do not offer appointments for that service”. Well, color me shocked, but if this is a selling feature with your tire sales it shouldn’t be met with such flack when a customer comes in to utilize this service. I proceeded to leave and call the Buckhead location as I needed to try and complete this today rather than waiting another week. I was pleasantly surprised when Geordie answered the phone and completely changed my experience! He was willing to listen to me and my frustrations as well as take the time to flip it all around. I drove an additional thirty minutes out of my way and he, also extremely busy at his location, took the time to squeeze in my (not profitable) tire rotation. He understood this simple task would maintain a relationship with a continued customer for returning business. It would be nice to see the Marietta location not look at a customer as an inconvenience because they are utilizing the free tire rotation selling feature, and instead see that as an opportunity for keeping a customer happy and returning for future tire sales. I will continue to be inconvenienced and drive all the way to Buckhead from Cherokee County in order to receive customer service that shows I am just as important as the next person that walks in the door! Thank you to Geordie and your team of professionals at Butler Tire in Buckhead!
I passed by Butler a few times thinking it was a motor sports type place (i.e. expensive). But, I like local places. When I called them about tires, the price was the same as Costco for what I was looking for. The service is in a different league. They are friendly, communicate well and do good work. The complementary wheel rotations are a big plus. They’ve spent time to check into a couple of warning lights without charge. I would highly recommend.
So thankful for Butler tire! Had an appt at Dekalb Tire, sat for well over an hour to find out they had yet to start on my car. Called Butler and Brandon was able to get me in ASAP! They helped me right away when I arrived and had me all finished by the time I finished my lunch at Felini’s!Highly recommend Butler tires!!
It was great working with Barry from Butler Tire. Was very helpful in selecting the right wheels and tires for my Audi A8L They look great on the car, and even though we had some issues with the shipping to Delaware, he stood behind everything and made sure that things were handled to my expectations. Had lots of product knowledge and delivered what was promised. Now Im looking for some wheels for my 2002 Thunderbird. Wolfe Andrews
Took my wifes pride and joy, an immaculate Alpine white 2002 BMW e39 into Butler today for new tires. Arrived at 8:05. Car was immediately pulled onto the alignment rack. Car was pulled off the rack at 8:45 and parked. During this time I observed a technician painting red calipers on a car in one of the bays. The car was covered and the wheel wells were taped. In the very next bay was an older red BMW - uncovered. As I was watching this take place you could clearly see clouds of red paint vapors floating into the other bay onto the red BMW. 10 min later they pulled the red BMW out and pulled my white E39 in the same bay. From the outside of the bay I told the technician not to move forward as I didnt want my car next to a car where brake calipers were being painted. His only comment was youll be ok, and he turned and walked off. I then communicated to the technician to stop all work on my car.I then went inside and voiced my displeasure to the manager and told them to stop all work on my car and give me my keys. I was still charged $129.00 for an alignment.You can make your own decision, not what I expect from a Butler Tire. I will not be back.-Clint
Referred to Butler by my mechanic for a road force balance.I was happy that the tech used seat, floorboard, and steering wheel covers in my car; but the associate inside the lobby was unmasked.I feel like I received good service (they even cleaned my sidewalls!), but $130+ seems a bit pricey.
This has been a fantastic experience for both my wife’s car and mine.Adjectives to describe Butler Tires well trained team include courtesy,knowledge, meeting deadlines all in an inviting and spotless facilityCannot recommend them strongly enough.We have been clients of Butler Tire for probably more than 20 years.Thank you Team Butler TireColin and Maureen Richman
Butler is my goto for tire expertise. They advise me as to what my best options are for my honest driving needs, taking in to account my preferences regarding driving habits, brands, and appearances. Expert knowledge of tires and cars and good resources are Butler’s strength. Great counter, sales, and service staff are consistently available at Butler for the 15 years we have relied upon them for multiple vehicles from every day SUVs to the more exotic. Thank you Brandon snd crew for the latest round of service.
Jimmy was great to work with. He was very knowledgeable about the tires I wanted, what sizes would fit, and gave me some ideas that I hadnt even thought of. Very competitive pricing and the service was remarkably fast. The technicians did quite a bit of work on my F250 and they were done in less than a day. Jimmy and Butler Tire has a customer for life! Thanks again Jimmy.
I had a flat tire on 75 and was so scared to take my car anywhere. Im not very fluent in car issues. i took my car to Butler tires and Geordie Johnston helped me. The entire staff there was so helpful in getting me and out and exactly what I needed!!! i came out with a full set of tires and an alignment that fit my budget. I would totally recommend this place especially to us girls who arent super savvy when it comes to auto needs :)
Bottom line... this place is expensive but they are good. More expensive than the dealer in some cases. I was charged Over $400 to install spacers on my 328i. It’s simply taking off wheels and putting wheels back on. Of course they will insist on alignment. Was quoted higher price than dealer to replace all four tires on my Porsche Macan S. There are better options out here for quality as well as price.
These guys are pros. Always hesitated going because I thought they would be too pricey. Had an emergency need after hitting a major pothole. Went to Discount Tire first. Discount couldnt work me in despite me showing up 30 min prior to opening. Called Butler as I was leaving Discount. Had the tires in stock. Price was very close to Discount. In my opinion, the service that Butler performed blew away what I would have gotten from Discount. Car has never felt better cruising down the highway. Highly recommend.
Let me preface this by saying I have not left a review for any company I’ve ever done business with in my life. However, Butler tire deserves it they go above and beyond what you would expect. I was helped by Leo at their Atlanta location and he made sure that I got not only the best deal possible but exactly what I wanted for my 2017 Volkswagen GTI. There was a slight issue but Leo jumped on it right away and went above and beyond to make sure that I got what I wanted. This is the only car shop I have ever been to that I left not feeling like I got overpriced or my car took too long or in anyway dissatisfied with the service. After receiving my car on the first day of getting it back I drove it 100 miles just because I was so excited to get my new tires and wheels on. From this point forward if I ever need anything done with my tires or wheels on any future cars I will be returning back to Butler tire they truly baby your car.
I recently decided to upgrade the look of my ride by purchasing a set of new wheels. I live right around the corner from this place and have heard so many great things about them that I decided to stop in and take a look at what they had to offer. They we’re super efficient and helped me find the perfect wheels and the prices were surprisingly lower than I expected. The wheels arrived two days after ordering them and they fit me in immediately to have them installed. Upon picking up my car I was not only blown away with the new updated appearance of my car but incredibly impressed with the attention to detail by Adam, who checked me out and went above and beyond to ensure that my car was exactly as it should be and that I was completely satisfied with everything. I would hands down recommend this place to anyone! Great place with great customer service!
I walked into Bulter Tire in Buckhead this morning at exactly 8:35am, and there were 4 gentleman behind the counter; 3 of which looked up at me and then looked back down without saying a word. No greeting...no Good Morning....no How may we help you today?....nothing. So, I preceded to look around the shop anyway as that I was looking for a set of wheels and tires for my Range Rover, but still, after about 8 minutes of walking from both sides of the shop - inside and out - I still received no How may we help you?....Have you been helped yet...or anything of the like. There was one customer sitting down inside the shop, and another sitting at a high-top table in the parking lot. I was literally the only other person in the shop. Being that I am a person who values customer service, especially at a place where I intend to spend thousands of dollars, I dont think that expecting a greeting or an acknowledgment is asking too much. Therefore, I opted to leave and take my business elsewhere. I would advise anyone reading this to spend your money at a place that respects your patronage. Dont waste your time here. There are too many other businesses who offer the same products - or can get them - that dont act as if courtesy is a luxury.
Ive been going to Butler every since Ive moved to Atlanta and I have not been disappointed 1 time. I always deal with Geordie he is the freaking best there. I refer all the people I know to Butler and tell them to ask for him. Hes done amazing work to my cars and always helps me make the best decision without trying to make me get work done that I dont need. The wheels on my new car he helped me pick out last month are awesome. Thanks again Geordie!!!!
Jimmy was excellent in his knowledge of what tire I needed as well as helped me weigh the pros and cons between the two I was considering. His customer service went above and beyond as I had my new born with me and he made sure I was comfortable and updated on the timeline as I waited for the install. Thank you for making a daunting task much easier than anticipated.
AWESOME..A CUT WAY ABOVE THE RESTButler is as good as you can get. The products are fantastic..the best tires and wheels..but this place is all about the people. Leo, Dani..and the team I deal with were so professional. This is unlike any tire shop I have ever been to..way above the rest in ever possible way.In terms of pricing, I compared Butler against 4 other places in the Alpharetta area, Butler was right in the middle..NOT any more expensive than anyone else, but way different experience..so much better. Keep up the good work guys, I love my new tires..this big Benz never felt better!
This place is hands down the best wheel & tire shop ever the guy Leo is a very friendly very knowledgeable guy who knows his stuff he gave me great advice and recommendations on my Mercedes I really couldn’t be happier Leo you’ve got a customer for life I’ll be bringing my car here for everything from now on brakes alignment wheels tires and Ecu tuning! Thanks Butler Tire you guys are awesome!!!
I needed Tires for my Corvette and called Adam at BT&W for assistance. From the moment I placed the call, Adam was very professional and worked diligently to find the exact Tire I was looking for, he had to have a courier pick them up and bring them to his Shop since they were a special type. I had a 2 hr drive, and by the time I arrived the tires were there and he had me in and out in a very reasonable amount of time. This Business gets an A+ for professionalism and excellent customer support. Thanks Adam!
This was the best tire buying experience I have ever had. Its a different feeling when you work with these guys. They know what real customer service is all about. They know what they are doing when it comes to getting you into the right tire at a fair price. I dont remember my Sequoia riding this smooth and straight even when it was brand new. I love my Michelins! I will never go anywhere else for tires, balancing or alignment.
Stopped by this morning for regular inspection based on recommendating since new tires back in November. These guys are always so helpful and very good at explaining any needs . Ive been coming here for years and have always been thrilled. They have saved me time and money rather than using the dealership for tires, brakes, alignment, and specialty paint on the calipers. Thanks so much for your integrity and honesty!
Amazing and fast service at Butler Tire Buckhead!! I came in with 2 flat tires and they took care of me right away. They gave me a great price and really took good care of my car! I was also there two months ago for a tire rotation and alignment, they had my car in and out in 30 min!! This is the reason i come back every time to Butler!
I have a conversion van. The rims and tires are aftermarket and were placed on the vehicle by Explorer Vans who did the conversion. After a slow leak in the tire turned out to be a cracked rim, I went to Butler Tire. I was concerned about the rest of the rims on the vehicle. The experts at Butler Tire put my mind at ease. They gave me a few different options on fixing the situation. I truly feel they had my best interest at heart. The van is fixed and I am confident that my vehicle is safe again. Thank you to the team! Peace of mind is priceless!!!
Great experience, great price, and trustworthy guys! I took my car somewhere else first and they told me that my tire could not be repaired and I needed to buy a new one. Butler told me that was not the case, fixed my tire, and saved my hundreds of dollars. I will be coming back to them.
If you love your car this place will treat you and it right, the first time.Great selection of wheels and tires, plus additional services. One of the few places around that offers high-speed on-car wheel balancing and spot-on alignments. They are a little pricier than most but they offer services others dont.
They did a good job on my car however the guy behind the counter accidentally charged my card for an additional $700 , and now I have to wait for the bank to give me my money back ! This totally inconvienced me as a customer ! Please train your people better ! Also improve your customer service for front desk.
Great customer service and the team their was very helpful in getting me a new set of tires. They have a good local feel, are very knowledgeable, and took time to help me find the right set of tires for my Nissan. Special thanks to Charles! I appreciate it and will be back. Thanks!
These guys are very kind and knowledgeable people. This place is also very busy, as its Buckhead but I expect that. Ive been getting tires and alignments here on my Audis for years and Ive only experienced great service. Some people ive read about complain about price or needing to pay more money for more service then or later on. Well... probably smart to stop hitting pot holes and curbs and expecting hard working people to cover it. Quality tires and service does not include your vehicles maintenance and a warranty for your driving. Expensive cars need maintenance so just go to the dealer, wait longer and pay more if youre unhappy.
I went to Butler Tire and Wheels this December to look at a possible lift kit/wheels and tires combo for my 2015 Jeep Sahara. All I knew going in was the look I wanted but the minute I called, a gentleman by the name of Shaun helped me understand what to look for, what was important, had the patience when I changed by mind and was a jeep owner himself (so I could ask him a lot of random questions). All in all this crew was fantastic and I would highly recommend them if you are a first time buyer of new wheels and tires.
I went in to get a road force balance on my Mercedes Benz, after the road force (for speed) balance was done, an alignment technician ask me if I want an alignment, I told him NO, Ill come back. So he said okay, then the the person at the front desk told me, it will be 10 minutes before my SUV will be brought out. When they brought my SUV out, I was told that did the alignment was done ANYWAY and CHARGE me for the work, I explained to the technician and to the front desk person, I DID NOT want an alignment. They STILL CHARGE ME and when I drove it off, it was still pulling to the right, so I took it back, talk to the manager and he told the technician to rotate the tires (which did not make sense) because the alignment was never done correctly in 10 minutes so what would rotating tire do? Now after getting my SUV and driving it again, the alignment is still not fix, and pulling to the right even more. Butler Tires charged me for alignment after I told them NO about the alignment service. What else are they not doing right and charging people for? We work hard for our money and put trust into Butler Tires and we drive our kids and family in these cars they are working on. Honestly goes a long way and Butler Tires staff and business was not honest!
I was driving when I blew out my rear tire on Roswell. I called a ton of people and places for Michelin pilot super sports. Not only was Craig incredibly helpful, he found me a set of michelins despite being back ordered till December 2015. Their customer service is awesome. Prices are reasonable. They found a customer for life!!!
This place is the best hands down when it comes to setting your car up with wheels and tires (period!). You dont get better than this, they deal with a lot high end cars. Dont be upset if your job takes a little longer than you expected, you will also get that great service.
Long time customer of Butler - If you want your tires done right the first time by competent people, dont waste your time anywhere else with tire sales etc. Recently went to have my daughters tires checked on her BMW 328 because something did sound right, but I couldnt figure it out visually - turns out the the rear tires needed replacing, and had begun to crack on the inside of the tire - afterwards, they noticed that something still wasnt right, and they checked the axle and bearings in the rear - what they found was that a past repair hadnt been done correctly, and needed to be replaced - bottom line, they fixed it, the price was right, and the car drives like new - These guys never cease to amaze me with their service - normally I would have gone to the BMW shop for this, and they probably would have come up with a laundry list of things - not Butler - they did it right! Its what they do -
Knowleadable but pricing high. They did allow me sit my car til it was towed and they had good customer service. I live in florida and on the freeway my back tires blew on my way to memphis from florida. Need two rear tires for 22 inch rims. They wanted to charge me 1000 for two tires. Coming from florida that is ridiculous. At most to replace the 2 dilente desert storms on my car it would cost me 500 hundred with taxes, balancing included. Bought the front two for 390 at my shop in tampa florida balancing included. Just made me recognize the shops down here ripping u off. Florida and Cali prices a third to half the prices yall paying here. Then if i got the tires delivered to the shop they wanted to charge 250 to put them on and balance them. In florida at my shop its 50 bucks . They seem to do good work but my expectations coming from florida compared to here had me tripping. If you want good prices on rims and tires and auto work florida or cali is just where its at. Everyone customizes and the prices show the market.
I went to Butler to help me beef up my Mercedes E-550. Leo Ventura put together an awesome and super beefy 20” Staggered Package for me. TSW Clypse Black rims with Michelin Pilot Sport 4S. Awesome ride and incredible in the rain. I highly recommend Leo and Butler Tire in Buckhead for anyone wanting a unique and aggressive look with amazing performance.
These guys are awesome and have excellent customer service. I had my balanced checked and my truck is driving smooth now thanks to you guys. The last company that had put my after market tires didn’t put any hub rings on and these guys noticed that and quickly addressed the problem. Thank you Bryan for helping me out!!
Brought in a car to have a tire replaced. It was busy, so I expected a wait. I was told it would be around an hour and a half. There were two ahead of me. Over an hour past when the car was finally taken in. An hour later, the car is still on the rack. Thats insane for one tire. I know from personal experience, that an entire set of tires can be mounted, balanced, and installed in less than an hour. I asked a salesman about the delay. He told me there Iwas a problem, and the tire has to be removed and reinstalled. When I asked the salesman that wrote up the transaction if there was a problem, I was told, No. That technician was balancing the wheel at that moment. That was 20 minutes ago. Really frustrating.
Attached is a screenshot of my experience with Butler Tire, shared on a high end performance car enthusiast Facebook group, mostly all local to Atlanta. Many, many negative experiences were shared in this thread alongside mine.I would not send anyone to this location. Ever. Untrustworthy to put it mildly.
I recently visited the Buckhead Butler Tire location & Geordie was awesome! I don’t know much of anything about cars, let alone what kind of tires I needed. Geordie could have easily overcharged me or defaulted to the most expensive tires, instead he gave me options at every price level & gave me the pros & cons of each. I would highly recommend these guys for any type of car you have. Thanks so much for all of your help, Geordie!
I visited Butler Tire on 7/21/2016 to mount 4 Pirelli Nero 275/30/19s on a 2015 Mitsubishi Lancer Evolution. I also had a four wheel alignment done. I am very particular about my vehicle and thought they were the best, not only in Buckhead, but in Atlanta . My vehicle is relatively new and at the time had about 11,500 miles on it. Within the next couple of days I noticed a vibration on the highway. I tried to go back a couple times the next day and the day after that but they were either too busy or the alignment machine was down. That was fine as my office was just down the street. On 7/26/2016 I returned to Butler Tire to have my vehicle checked. I was told that they could only guarantee work when the parts were purchased from them. That made sense to me as I thought it was just an alignment that was wrong with my vehicle. The manager was very nice and explained to me that two of my tires were rounded out. I contacted Amazon and they kindly allowed me to return my tires. I then purchased four Nexen 275/30/19s from Butler Tire. The next day I looked at my tires to inspect them and noticed that all four tires were made in 2013. I was immediately upset because I was worried about my safety. I once purchased two year old tires from Tire Rack and immediately it was disclosed at the time of purchase that both tires were close outs because they were two years old. I find that as good business practice and would definitely do business with them again. I was more upset with myself because I left my vehicle there while they worked on it to return to my office to see patients. I literally was in a catch 22. I also noticed that all four wheels were scratched along the entire circumference of the wheels that were visibly seen due to the mounting and dismounting of the tires. This is something I would never had expected from a high end shop. As much as I was upset I decided to let it go because I met the staff and did not want anyone to get fired. I had to purchase 4 new wheels and had them mounted on the same three year old tires. A few weeks later I decided to put coilovers on the vehicle. Before the mechanics even touched my vehicle they called me in to show me the next horror I would soon learn. The rear subframe was damaged due to the mechanic performing a very poor alignment on my vehicle. Basically the groove or wedge that holds the bolt in place that controls the camber on both rear control arms were damaged. The bolts were also bent to the point that they had to use a hammer to remove them. The subframe and bolt was also damaged on the passenger toe arm. A hammer would again have to be used to remove it. I purchased this vehicle because it was the last vehicle of its type to be made in 2015. I spent a lot of money to take my vehicle to Butler Tire instead of somewhere else. I had to spend over a thousand dollars to replace the rear control arms and passenger toe arm with an aftermarket company to mask the damage Butler Tire did to my vehicle. I had to purchase new wheels for my vehicle at a cost of 1500 dollars plus mounting fees. I continue to drive my vehicle with three year old tires that I spent close to 900 dollars for. So far I have spent thousands of dollars and much frustration with dealing with Butler Tire. I am not a person who believes in complaining. However, I realize that if I didnt share my experience this would continue and still may continue. If my review can at least help one person not to go through what I have gone through then I am content. This is not good business. I do work hard for my money and to spend money to have to spend more money on top of that to repair damage caused by a business is worse than bad business in my opinion.
I paid a premium price for my Michelins at Butler tire because I have a very nice car and wanted the best service possible. I returned for my free rotation and balance because I had a little vibration in the steering wheel at hwy speeds. Come to find out the balance in not includes in the premium price I paid. They wanted another 65.00 just to balance the front tires. I refused to pay additional money. i took it to the dealer they performed the balance at no charge since I am a regular customer. I will never return to a Butler Tire again. Over priced and hidden fees.
The extra drive to the Marietta or Austell locations are worth it. Ive been to this location multiple times now and each time left disappointed. First time I was charged for a service I didnt authorize. Second time (less than one month later) my steering wheel was off center and they refused to correct it (until I paid for a whole new alignment). I understand mistakes happen but the way I was treated was sketchy and weird. Will not be coming back.They claimed my wheels were bent and wanted to sell me new wheels. Another mechanic checked them with a dial indicator and found no deviation at all.They also left trash (a steering cover for the techs to protect the interior?) on the floor of my car. Again, mistakes happen but that was icing on the cake.
Recently we moved from Brookhaven to near Chastain Park near this Butler Tire Store. We have gone to Kauffman Tire in Brookhaven for years and have had excellent service. Many times weve had nails in our tires which they fixed in minutes. Great service consistently.Today, I thought that I would try the Buckhead Butler Tire store since it is near our house because my tire indicator light kept coming on. I went there, and they told me that I would have to wait 45 minutes to have it looked at. I left the car and went across the street to wait. After an hour, I went back, and the car had not moved. They said that they were having a problem with their air compressor. When I asked the old Italian guy behind the counter why no one bothered to call, he would not give me an answer and said to have a nice day with attitude. I will not go back there. They can keep their flashy rims and lousy service. Go to Kauffman Tire and be treated with respect.
Best high end tire and wheel place I have ever been, they were super careful with my new customer wheels, took the time to do things right like hand tourqing my lugs and cleaned up all dirt from handling as well as a carefully applied coat of tire shine. I will be going to these guys for all my tire and wheel needs.
Came to this location after receiving great service at the alpharetta location. Mechanic was great and seemed very knowledgeable but was pulled off my car due to a Ferrari coming in that took priority over mine. So now my car that I was waiting on since 9 am didnt finish until 5. I had even called in before coming and they said to come on in because it was slow. Treating customers as second class because of the car they drive is unethical and Ill definitely make the drive to the alpharetta location next time.
Can’t say enough about the entire organization. I have been frequenting the Marietta and Buckhead locations for almost 17 years. I have never had one bad experience with these guys. Geordie, the manager of the Buckhead location, constantly goes above and beyond with any questions or issues I have. I would recommend these guys no matter what vehicle you have!!
I came in to Butler Buckhead because I had a bad steering wheel vibration at speeds 50-70. I was ready to sell my car because it was hard to drive on the highway and I had taken it to 3 shops before but always the same problem after big money spent. Butler in Buckhead cured the problem, and had me out of there in 1 hour and price less than $100. He said all the prior shops botched the wheel balancing, and he was right. Now I feel confident driving my car on the highway, Butler will get all my future business.
Had an AWESOME experience at BUTLER Tires and Wheels.Rcvd a GREAT price on tires including: mounting, balancing and wheel alignment!!BUTLER Tires and Wheels provided EXEMPLARY service in a clean and professional environment, in addition, allowing me space to work while utilizing their FREE WI-FI for customers!I will always refer BUTLER Tires and Wheels!!
I Called a day in advance asking if they could do a High-speed wheel balance. They ask what kind of car it was. I told them it was a 1995 Corvette. The man on the phone said no problem and ask when I wanted to get it done. I ask how about tomorrow?That was Thursday the 27thof April. So I drove the 40 miles over there from Cartersville to have my wheels balanced. I walked in and stood there for a few minutes and was amazed at the chaos. Like 7 crazy men so busy doing nothing. So finally this asian guy says to me You been helped? I said no, But that I had spoken to some on the phone about balancing my tires. He asked what kind of car? 1995 Vet I told him. I need a high speed balance I told him. He said that will take 3 hours. I said wow? Ah ! the guy on the phone said bring it on down no problem. So I cant wate and explain that I called in advance. The guy said we dont take appointments Its first come here. Im like Dude I drove 40 miles and call you before I left? Bad Form! you did not earn my business that day nor will you in the future. Very disappointed in Butler...
These guys do one fantastic job. From my hitch to my bug shield and all in between. These guys have never let me down. No job too big or small. I hope my little note helped a great place that has always made me happy and made my trucks look great. May God always bless you guys .... much respect for Butmer Tire in Buchead, GA.Sincerly.Gezim Rexhepi
These guys are the absolute best, bar none! I have a supercar experience, Velocity Motorsports, and we have many supercars ranging from Ferrari, Lamborghini, Porsche, GTRs and BMWs and they service them all. From those cars, to my street cars, the service has always been exceptional and they have gone above and beyond w/ any issues I might have had w/ a tire.Thank you, Craig, Barry, Mark, Hero and all the guys for being someone I can always count on!
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4.8 (199 comments)
Review №1
2022-05-19Great service! Jay was awesome as was the whole crew. Very easy to talk with and discussed all of my options with full transparency. Whole staff actually acts like they enjoy working there and with each other. Waiting lounge is very comfortable. Location has numerous restaurants and food choices within walking distance while you wait. Butler Tire uses high tech and the latest equipment. Variety of vehicles they service from six-figure luxury cars to the everyday family car.
Review №2
2021-10-13Butler continues to be the Premier location for Tires and Wheels.As the owner of Hollywood Drag Racing Production and J Squared Plumbing we have a wide variety of tire and wheel needs, and Butler had us covered for many years every time . They just know what they’re doing.Thanks for making the customer experience always a great one. I tell people all the time you get what you pay for!!Great job!!!
Review №3
2022-04-12Fast, easy, superb service and amazing eye for what wheels will look best with the aesthetics of my vehicle. Few places these days where I can say I’ve been this impressed with this level of service. Thanks Jamani!
Review №4
2022-03-15These guys always take great care of you. Best wheels and tires in the game, and while pricey, you get what you pay for. Free rotations, balances, and air ups anytime after purchase. And they always clean up my wheels and tires before I leave so I remember why I bought them. Jalani was helpful and professional. Will be back for my next car too.
Review №5
2021-08-25Had some tires and rims installed also spacers on my Mini Copper S.Everything turned out and looks great. A very attentive service team. Thank you to the crew at Butler Tires Buckhead… -MaLik Ahmad
Review №6
2022-01-03I was having issues finding the tire I needed for my car all day. I gave a call to Butler’s, and Jordy made sure that the tire I needed would arrive at the shop within the hour that I called them asking for help. Would highly recommend this shop to everyone out there who are looking for excellent customer service and need something done in a timely manner. I will definitely be going to Butler’s for all my future car needs.
Review №7
2022-01-17Butler Tires on Roswell Road did an honest assessment on my X5 run flats and quickly repaired a minor leak from a nail. I was in and out in less than an hour. Great place, friendly and knowledgeable staff and clean waiting area. But the reason I am writing this review is not because of all those things. I came here from another tire shop just up the street (Mavin Tires) where I had the exact opposite experience. After waiting there 30 minutes they told me my tire couldn’t be fixed and that I needed a new one. Which is possible with run flats but something about that place made me want to get a second opinion and I am glad I did. They didn’t even air up my tire when I said I didn’t want it replaced since it was only a year old. Anyway, I have found my new go-to tire place in Butler Tires. 👍🏼👍🏼
Review №8
2022-07-07We use Butler Tires for new tires but this time we thought we had a slow leak due to running over a metal plate on the road and the car indicating low tire pressure. Butler Tire did a thorough inspection including water submersion and did not find a leak. They did not charge us to take care of our concern. The staff is very courteous and friendly. Highly recommend.
Review №9
2022-01-28I paid $1,500 for 2 rear tires and they would not throw in the balancing for free. I was charged an extra $240 for that. High end products, but extremely expensive. The guy who serviced me went on break and left the facility and never bothered to tell me my car was done. I waited an extra half an hour until I realized (on my own) that my car was done. Then a different guy made me wait longer to get checked out. Terrible service. I wont be going back even though I know the owner.
Review №10
2021-10-19Went to Butler Tires to get some custom wheels for my wifes SUV for her birthday. The service was excellent, the product was top of the line. They completed the job in less than two hours. Great service!!!