Captain Ds in Athens
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Athens, Clarke County, Georgia, US
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Site: https://locations.captainds.com/...
- Monday:10:30AM–10PM
- Tuesday:10:30AM–10PM
- Wednesday:10:30AM–10PM
- Thursday:10:30AM–10PM
- Friday:10:30AM–11PM
- Saturday:10:30AM–11PM
- Sunday:10:30AM–10PM
Captain Ds in other cities:
The ladies that were working the front had to be the nicest and sweetest hard working ladies ever. The back was getting stuff done, but smiling while they worked. I came in to order takeout, so while I was waiting a elderly couple came in to sit and eat. These ladies went the extra step making this couples date nite extra special. It was very sweet and the couple even remarked how special they made something ordinary very nice. My food was excellent as it always is when I get to come here, its a little out of my way but well worth coming to this C.DS. I love to see happy people doing a wonderful job. Who wants to work. but instead of letting life get them down this group seem to be happy doing what they do. Management maybe needs to give them a nice word or even something better. I told them that they were beautuful and they was outside and inside. C.Ds is a meal that has substance and I feel good giving it to my family and this store is doing a wonderful job!
Not sure if we just came on a good day but everything about this place was fantastic! We were greeted and made to feel welcome when we came in. The restaurant and restrooms were very clean and well stocked. Customer service was wonderful throughout and the food was absolutely delicious! Best Captain Ds Ive ever visited.
We order food through uber eats. Our order was not fulfilled as asked but we called the manger regarding it. We drove to the storeand the manager on duty was amazing. He remade our order with no issues, he was respectful, apologized for the mishaps. I would highly recommend this place to anyone. They care about customer experience and quality. I wish I had gotten his name one of the staff said it was G but he was on duty today 6/10 closing shift. I will never use uber eats again because they can never get stuff correct. That is not fair to the restaurants at end of the day. It makes them look bad. I pray everyone else just comes in and not order from a delivery place. They will get it right the first time that way!!! Thank you so much Captain Ds and all the staff for being understanding. You all dont deserve anything less than 5 stars.
Visited drive thru with about a 20 minute wait time. Had never seen their drive thru line this long. Window cashier was nice and friendly, although her nails were way too long to be handling food in my opinion. The food was okay. Have had better. The mac & cheese was a little watery. Overall Id give this visit 4 out of 5 stars.
Tried to do a call in.,,, they had no clue about a thrift pack which is what the 10 piece Family meal use to be called. Drove there so i could look at the menu and the door was locked??? Drive threw was full. Looks like you could close the dining room but allow your customers to come in and order? Dining room was closed and went to OutBack.
The food was fine. But I could see through the window the 2 girls were winging their positions. It took them a moment to take payment and then not stating the cook was behind. It was unprofessional to not state that the food will take an extra several mintues. Which is odd, I ordered hush puppies and the fried fish, most sold items. The time was 6pm, surely the staff preps for dinner time to be quick. And the girls up front were looking all over the front and back for basic items to go in the bag, like vinegar or fork.
Employee was rude to me when I asked for the missing items to be added to the order. It wasnt even my order and I was very friendly and polite about it. I dont deserve to be treated that way. I informed the company I deliver for I will not accept any more orders from this classless place.
Visited this Captain D’s for lunch on April18 and ordered a kids chicken meal with hush puppies and cole slaw. It was cooked to order so it was very fresh. The people that work here are very friendly and helpful. The lady who works in the dining area gets you anything you need and cleans up after every customer. There was no food on the floor and it was very clean. The tea is really good too. I was really impressed when they told me “bye have a nice day”!You don’t ever get this kind of service at expensive sit down restaurants where tipping is involved. Great Job Captain D’s!!
The worst service I have ever had, Drive thru person was so upset rude to me because I changed a side item because I didnt know about the up charge and he didnt tell me just a part of my order and was verbal about it and I could hear him, I asked for the manager and he could have cared less, Do not recommend this place
Had to wait in the drive thru for 45 minuets. They were a little busy, but with only 4 cars ahead of me, I think that’s a bit too long to wait. The staff was rude. The food was mediocre at best. It wasn’t horrible, but it wasn’t worth the money. Needless to say I won’t go back. Save time and money, go to the Chick-fil-a next door, their prices are much more reasonable and they are polite.
I wish I could give less than a star. While eating here me and my wife saw roach bug crawling on our table, then we moved tables. I told a rude young lady why we moved and she said the roaches was not her problem!! So afterwards I went home and two hours later I was throwing my guts up. My wife carried me to the hospital because I couldnt stop throwing up and they said it was food poisoning. I have a huge hospital bill that proves I was badly sick from eating here. I dont want anyone else to go through what I went through
This was my second time getting bad service at this restaurant. The first time my 2 pc fish dinner was cold and called the number and the district manager would not replace my food... This time food was hot but was incorrect order.... management need to retrain staff on checking order and quality of food again...not going back ever again...
Lakesha was so rude, I will never go back, well I might if she wrecks on her broom stick and has to stay home!All I wanted was to know why it was taking so long for my food I paid for to arrive. You would of thought I was trying to steal that weave on her head!Fake news...How bout Fake hair!
Total reviews rating 4.1
199 Reviews for Captain Ds 2023:
Review №1
2022-07-09Staffs are very kind for me even though my English is very poor. They are keeping smile and tell me how to order politely. Last at least, butter fish and sides all meal was fully satisfied me, it is not need to say.
Review №2
2022-01-15Wonderful customer service. I had a larger order, and the entire staff was very welcoming and made sure everything was correct. Very efficient! They were all showed genuine gratitude and care.
Review №3
2022-02-06Sat in drive through at least 15 minutes and they never took our order. Several cars behind us drove off. Its dark and the drive thru menu isnt lit so you can see food choices ..
Review №4
2022-03-01Love Capt Ds I enjoy the taste as a matter of fact going today! Great service when I go. Cook to your order so theres a little wait last time got a complimentary sweet tea..
Review №5
2022-01-10Arrived here Sunday evening 1/9/22 @ 6:05 pm and the place is closed. Parking lot and drive thru menu in the dark. What a joke this restaurant and other restaurants have become. I guess they just close up shop whenever they feel like it?? Ever since Covid hit, you never know when places are open, never know if the dining rooms open, etc. Google hours are never accurate. Final time coming here.
Review №6
2022-05-03Friendly efficient service. And great fully we were able to eat inside after trying 3 other restaurants that afternoon, where the lobbies were closed to customers, still.
Review №7
2022-06-03Its not fancy, but the food is always hot, fresh and tasty here. The service is quick and friendly.
Review №8
2021-12-27Have always had great experiences here but something was off today. After I walked in around 5 they locked the door behind me. Everyone was dragging and I heard the drive thru worker talk about how he woke up mad and was still mad. Heard the girl in the back say “you know grease kills germs right?” to her coworker. Got home and tasted the tea and the food. Threw both out and went to Chick-Fil-A, the only fast food in town that apparently is capable.
Review №9
2022-03-09Takes a little while to get your food but its worth the wait. Friendly staff too.
Review №10
2022-04-13The staff was very friendly and helpful, and of course the food was good as usual.