Captain Ds in Augusta
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Augusta, Richmond County, Georgia, US
Site: https://locations.captainds.com/...
- Monday:10:30AM–9PM
- Tuesday:10:30AM–9PM
- Wednesday:10:30AM–9PM
- Thursday:10:30AM–9PM
- Friday:10:30AM–9PM
- Saturday:10:30AM–9PM
- Sunday:10:30AM–9PM
Captain Ds in other cities:
Service was excellent my order was right cashier made suggestions
Hot fish, portions are really small, breadstick tasted old.
I order three blackened tilapia dinner one with mac and cheese and green beans the other two with baked potato and green beans l got all three with mac and cheese it was a very small portion of mac and cheese it was not worth the price l paid for it..
The wait time was extremely long. So many of their customers were driving off. The food was good I think there werent giving the right portions I go to captain Ds often so I know what should come on meal from the menu and I didnt get that at all. They were short staffed according to the sign so I didnt complain. The lady at the drive through was nice though I would go back.
Very good food,made fresh tea for me,very good
August 26th, approximately 7:30pm I witnessed the best customer service at the drive through window. I wish remembered to get her name but I truly hope she knows how much her positive energy made a difference. Thanks, the food was great.
In my last two visits the food was excellent. Even when reheated the next day it was still great. Pricing is on the little high side.
The service was great the food was hot and delicious
Food was amazing I forgot to give us Forex and butter and didnt have a cap for the tartar sauce but they give you alot and will fill you up! This picture is after we got done eating lol
Omg...so delicious! The fried catfish was very very tasty and flavorful. Make sure you eat it hot once you get it. Prices were decent and I will definitely return in the future! The staff were so helpful...thank you for your patience with a first timer!
This has to be the slowest Captain Ds in GA...no matter if you order a family meal or just a Regular meal your waiting 10 to 25 min in drive thru. Food is good but damn the wait.
Our entire order was screwed up from the floor up. It arrived cold and tasteless. We ordered 3 deluxe seafood platters, 2 of them had loaded baked potatoes. We didnt get any of the condiments that we asked for and on top of that we got chicken instead of fish.
When my mom comes to visit this is our lunch spot. The employees are always nice and the food is always great.
Waste Of Money.Fish overcooked. Hushpuppies undercooked. Shrimp undercooked.Mac and Cheese Mushy. Fries were decent.No Tarter Sauce.Went hungry and left starving.Threw in trash. NASTY.
Great service and Great Food!!! Thank youTonya for making it a great first experience!!!
Normally very good customer service. But today 05/08/21, I waited in line about an hour for 3 cheesecakes. Once I realized just how long I was waiting for something so simple, I decided to call the store and see if I could get out of line and get my order quicker in side. They turned their phone off. So I got out of line, and attempted to go inside only to see that they closed the inside at 8 pm..the time was 8:01 . Frustrating for workers to just watch and not assist because I could have been a customer with a messed up order and they wouldn’t have had a way to have known. Hire more staff.
Wonderful staff! Great food and service. :)
Great service! Very friendly Lady!! Marlana gave me extra condiments! I appreciate it!
Traveling through the area, stopped to have a bite. Never been here at location. The front cashier, Arkisha, was very helpful with our order decisions. Was thorough with each item and nice. A NUMBER ONE CUSTOMER SERVICE! She was very helpful to gentlemen behind us as while . He seemed hard of hearing and she spoke to him and explained his order too! 😃👍🏻
Captain Ds never disappoints. The food is always hot and fresh. The drive-thru line does take abit of time, but due to the freshness of the food I will not complain.
6/02/21 Purchased the family meal with Green Beans and I’m not sure if it was because the water wasn’t working( posted on door), but they appeared to be either overcooked or reheated because the meat inside was burnt, did not taste freshly cooked and had no flavor at all. Did not receive my hush puppies and the wait was extremely long until people started leaving. I usually have a good experience with them, but today something was off. Food lukewarm also.
I ordered the catfish feast with 3 sides. Only got 2 small pieces was missing 1 of the sides. Had to wait for one more small catfish and 1 side. Got home there was no hush puppies with any of the orders. On other order had half cooked fries and cold. Needless what a two weeks difference. Wont be visiting this Capt Ds for quite a while.
Went through the drive thru..Waited 5 minutes once reaching menu board,was asked to hold on a minute and they would take my order.Paid for order $32.00 and then was asked to pull forward and park.Waited at least 30 minutes for our food to be brought to car..Two Dinners and a drink.Food didnt seem fresh and was served a plain bake potato when I ordered a loaded potato..Then to add to it no butter or sour cream.. Washington Rd store really needs attention..I recommend Wrightsboro Rd or Deans Bridge.. Employees are a lot nicer also..and food is on point.
My 10 year old was throwing up after eating the shrimp here.
Captain Ds is always a place I enjoy eating at. They consistently have hot fresh tasting food. I ordered the seafood supreme dinner which consist of fish, chicken, and shrimp. I honestly did not eat the food right away because I wasnt quite hungry all the way. I ate it 3 hours later and didnt warm it up. It was still delicious and I ate all of it.
Captain Ds has good fast food seafood. There was about 10 - 15 min wait from the time we placed our order to receiving our food. The food was hot, fresh and delicious. Great Customer service, the twin sisters working that night were very nice and professional. I will most definitely return and I have been going there for years. To the owner. I think you misread my review. My service was great.
Love the food! Everything fresh and hot! Great customer service... but they forgot my cracklins🥺
The close At 9pm but I arrive 7:50 they told me they took their last order very unprofessional
They were trying to charge us $8 for 3 fish sticks when we ordered a platter with their regular fish. Service and the size of food is not what it used to be. Ill pass on captain ds
I gave 3 stars because the cashier had great service. Waited in line for like 30 min. Its expected knowing they cook to order. I ordered the blackened tilapia. The rice didnt even cover the bottom of the tray. It was a small portion of rice and the rice was hard.
Good, was soooooo delicious 😋 Thank you Roberto and Team!
Excellent experience all around!
I go here a lot now, and in my experience its worth it. People are nice, food is worth it. There is a little longer wait than other restaurant drive thrus, but it doesnt bother me and I always get what I pay for.
I dont like the paper straw I wish they had a plastic straw
The employees were very professional and friendly, the wait for the food were not good, the quality of food were poor, captain d had been a great restaurant in the past, the the quality and service is poor. I feel changes need to be made soon.
Sorry to see they will start closing at 8:00pm.
Went in for some Friday fish, a southern custom of sorts, to get a bite to eat! They employees were courteous as always, greeting you when you come in and my order was taken promptly. Asked if I need any sauces and such, making sure that my order was right before I left as they always do.The only issue I have is with the portion size! I got the catfish 2 piece and the size of the filets were on the small side. They were hot though (I like mine fried...sue me!) and so were the hush puppies and the green beans and rice!Good experience and worth a visit!
Service was great, staff was friendly, food was piping hot, delicious and was actual seafood - not that disgusting ground and reshaped fish that gets sold at some places. Waiting time a bit longer than other fast food joints but at least the food isnt held for 12 hours in a warmer then slapped on your tray. They showed me the tray and made sure it was what I ordered and if I had any issues with it - which I had none. Recommend trying.
I went to Captain Ds on Wrightsboro Road in Augusta. The wait was long, but the food was good and I even received an extra piece of fish. Nice surprise!!!
Great Food & Great Service! I went to my car to get something & Anthony made sure I didnt leave my food by bringing it to me. He was very nice & polite...Excellent Customer Service! Ill DEFINITELY be coming back to their location again in the future & whenever Im in Augusta from Atlanta. Thanks! God Bless! ⭐ Lady J ⭐
Fish is Good but why they only give you a half a spoon of Mac and cheese for a side, so small a toddler wouldnt be fulfilled! Beating customers out of side orders, and this is my third time, and to get a bigger size side order, you have to pay for the family dinner thats $23 when I just need a few more spoon full of Mac and cheese for my single dinner.. Smh
Ordered food for me and my mom, along with drinks. Said it was to dine in, they had it to go. Asked for both orders of fish to be soft cooked, my mom cant eat hard stuff at her age and I like soft fish too. Both fish were still hard, and greasy. Then asked for lemon in both large teas. No lemon. Then upon eating food, found fries were too hard. Asked staff for replacement(the same one who entered my dine in order to go), they had a look of attitude but the nice manager replaced them. I would recommend the Captain Ds on Deans bridge road, better service and food. This one stay away from.
Its fast food. I remember it tasting better. Could have been old oil
One of the food items I ordered and paid for was not in bag.
Very SLOW service, very slow 20 to 30 minutes for two peoples food to be ready. We happen to be the only car in the drive through when we placed our order. They forgot items we ordered and the speaker in the drive through needs a stick of dynamite. Will not be going back to this one on Wrightsboro Rd in Augusta, GA
Excellent food and wonderful service had to leave work because of a health issue and so I met my mother and nephew here and got something to eat it was such a good day because I was having such a rough morning. Keep up the awesome work I wish fish places would have equally delicious fries so us American yanks can experience some good fish n chips)
Food was hot and tasty! Staff were friendly and helpful; Visited dining area regularly, kept drinks filled and customers satisfied. Very neat and clean, even with a roof leak in the dining area (which they monitored and isolated from customers). I visit often, and am never disappointed.
Thanks captain d’s. The lady, Ms. Julia, was so wonderful. I enjoyed the customer service today by her. She made sure to get all of my daises right and she even used a coupons that she had saved up. I enjoyed my food. I will definitely be coming back here.
French fries over cook Colsl was not fresh And the Tea was water down . the fish was hot and good 👍 And the shrimp were overcooked and Stuff crab with overcook is well I hope these comments will help you in the future !!
The staff here is always nice like most Captain Ds in the area. I used the drive thru and got waited on quickly. I got a free dessert after telling them I had tried to ddownload their app with no avail. The manager was very kind and gave a dessert anyway.
Service was extremely slow on this night with 3 cars in front of me. We all waited patiently. Maybe they were short handed but I was in drive thru. I have to give it a lower readying because I used to work at Captain Ds and weve worked short handed plenty of times. But we head day and night managers that were bomb and pumped us up through it the day. This location needs more training to keep up with traffic no matter the staff. Pace yourself and cook as many orders as you can attend. Dont drop one order at a time... Once I got to the window they were still gathering my order. The police officer in duty stopped the cashier from my making my drinks momentarily because he decides to walk back there and make himself a drink. Lol hilarious right. Then she makes my drinks. She stays nice and calm the whole time. I got my food and pulled off. Thank God for patience because all I could was just observe. Being watched by your customer, every move you make to ensure their order. Damages the business when simple training skills could be just taught. Hold your teams accountable.
My meal is always good when coming here. But for some reason on this particular day, I see that it sometimes matter which store you go to to get your food. My only complaint this night was that my lobster roll had very little meat on it. It was as if they decided to take a scoop out.
I sure hope the food is decent because I waited 15 minutes. There were 3 cars in front of me. Gonna be late back to work with no lunch. Poorly organized.
Really enjoyed the food here. The staff was friendly and very courteous. I highly recommend this place. My wife and i will definitely be back soon.
I love Captain Ds Lawd knows I do! But YALL TAKE FOREVER!! Customer service is very important to me and to be made to wait in line for over 30 freaking minutes and then to be confronted by a sour faced looking drive thru cashier was VERY disappointing and made the situation even worse. I was already hangry and she made it worse. The food was good and hot but it just took FOREVER to get it. I used to work at another seafood fast food restaurant and we would always be prepared for those rush hours at lunch and at dinner times. Maybe this is something you need to work on. Your cashiers need to be taught how to greet the customer and be a little more friendly especially when the customer has been waiting half an hour to get their food. Hopefully five stars on my next visit.
Food was tasty and the staff was very sweet and helpful. They moved quickly and efficiently. Definitely my favorite local Captain Ds.
The staff were unorganized and stumbling over each other. One person has no idea on how to refill the condiments dispenser... Tarter sauce went all over the floor. The person didnt even mop it up. They put one of those caution signs over the mess. The clothes of the workers were dirty (male). I wasnt offered my drink until I had to ask for it. When I did receive the food on the plate some of it (okra) was more prevalent on the tray than on the plate. Sloppy. The fish was delicious, though.
Its Captain Ds, this location is currently open until 6pm everyday
Always a good experience and the one near me has nice people working there seniors deal on wed and sun is very great and more than fair thx so much at least some places care about the customer not just their greed thx csptain
Its getting where the long wait in the drive-thru line is not worth it. Portions are smaller and except for the grilled salmon or grilled whitefish dinners the food is blah.
The food is always good. I just dont like sitting in the long line EVERY TIME I go.
Food was good, service was quick and very courteous, Ive been twice when I get in these area for something and Ill be there again Im sure
My meal was excellent. I had the snap up new snack. I thoroughly enjoyed it because the hush puppies & fish were delightful. The staff was also friendly and courteous.
Drive thru speaker too low. Price advertising for crab rolls 3.99 ..get to window 6.25 for those and a small fry. 2.25 for small fry is too much. Wanted water, got sweet tea. Cant drink tea. Had to pour it out.
The staff is rude. The wait is SUPER long... ie. 45 mins plus. If this location had a better team of staff members it would be okay. Ive been twice in two weeks thinking maybe, just maybe, they were having a bad night. That wasnt the case. One team member by the name of Eboni was actually telling customers not to order because they didnt want to add more orders to their list of already waiting orders. I do NOT and will NOT recommend this specific establishment to anyone. They need to fire the entire staff and start over if they want to stay open.
Waited 30 minutes for an order while there were only 3 tables in the dining hall. Each table has 1-2 people. There were 6 employees.Called corporate and was told they couldnt come to the phone.
Service was bad. They gave me the wrong side item and wanted the box back. I didnt want to give them the box back because I didnt see the point just give me the correct side item that is good customer service. I even showed them what they gave me and yet still made a big deal about it. Customer service is going down the drain lately. I rather cook at home to be mistreated.
Food was poorly prepared. Ordered grilled salmon and rice with two side orders. Side orders consisted of corn on the cob and a baked potato also ordered a side order of shrimp. The rice was very cold and the shrimp was undercooked. The salmon was very dry and barely warm. The person that took my order was very polite and professional. I was totally disappointed with the quality of the food
The rest of the corporate world has limited seating in their dine-in area Captain Ds still is strictly take-out and drive-thru the corporate policy is at best inferior and I felt the wait staff was lazy
This location has less than great service, small portions on your sides, and greasy fish
3 cars waiting to order. Extremely slow service; waited 45 mins to get to the window. The girl took my debit card immediately and was out of site too long; it made me very uncomfortable. Also her very large purse was open on the opposite counter. Just a unsettling experience.
When are they going to fix the drive thru microphone so people can hear the person working? I spent more time trying too order my food than anything else. Constantly ..can you speak louder I cant hear you. Should I just go to a different Captain Ds or stop going the restaurant all together, if this is the amount of concern the give to their customers.
Service was great and the food was awesome. Our food was brought out to us and when asked if we needed any dressing for the salad they came back with 2!!And you know that rarely happens at any place!! I will definitely go back to this Captain Ds again
We arrived outside of their busy times, and ordered the fish and chicken. The food was fresh, delicious, and plentiful for the price.We only recieved part of our meal at first, we ate informed the chicken was still cooking do we only recieved a gal portion of chicken. However the rest arrived quickly, and they were nice enough to give us a full portion instead of just the half portion for our wait.The real treat of our visit was Lavetta (spelling?), a cheerful employee who checked in us, and served us throughout our meal. She seemed genuinely concerned for our well being, and happily obliged our requests.All in all, the visit was wonderful, and because of that, we will be visiting much more often in the future
Excellent food and the service was awesome. Staff was very welcoming and friendly. The food superb. Our first visit there. Highly recommended
Ive never been a big fan of Captain Ds but this location has improved since I was kid, its gotten a decor update and a new coat of paint.The 10 pc fish family pack was good and the cashier was extremely kind.
The food here is cold and nasty. My son and I ordered fish and fries here. The fries were cold and old the fish was cold and under cooked. My 15 year old son felt sick after eating a little bit of the food..We both ended up just throwing the food away. I will never go to this location again.We normally go to the Gordon hwy location where the food is cooked to order and everything is fresh and well done. I went to wrightboro rd location that night cause it was closer to my house and I didnt feel like driving to the Gordon hwy location. Hugh mistake that I made going to this location just to save a little driving time. I wish I could rate this place a zero
CONSIDER YOURSELF WARNED!!! Don’t know why this place is still in business. Second time here now, Had to wait over 10 mins to order and 15-18mins for our food, that’s not very fast food...All that waiting for plain under done fried fish!!! They pretty much rushed through it and cared more about the drive through than people who took the time to come in and we planned on feasting. Never again!!!
The staff were extremely friendly and professional, really nice atmosphere.
The lady at the drive through window her name is Julia,she is truly a God send.I love that lady to pieces. THERE HAS NEVER BEEN A TIME WHEN I HAVE GONE THERE THAT SHE HASNT BEEN IN A NICE MOOD.THAT LADY NEEDS TO BE PROMOTED.I CAN TELL THAT SHE LOVES HER WORK,MORE PEOPLE SHOULD FOLLOW HER EXAMPLE.LOVE YOU MISS JULIA,AND MAY GOD BLESS YOU REAL GOOD.Hey Miss,Julia.
Food experience was pretty good but they just slow at the window I dont understand why they are so slow and they got specials going on which is a pretty good deal but I if they can pick up the pace at the window thank you
Fish was cooked perfectly. Service was amazing. Place was clean. Only problem was door hinge in restroom was coming off. But, everything food related was perfect! We will be back!
The food was good and hot, but the fish was fried to hard. Good customer service
Usually when we stop here theres always a wait and the people are a little rude. But this visit was sooo different. The lady was extremely nice (wish i could have gotten her name) and there was no wait and reasonably fast! Love me some Captain Ds.
Service was a bit slow, but the food was pretty decent.
Great fish tenders and best sweet tea I have ever had. Staff today on my visit in drive thru was awesome.
The Service is always good and the fish is always hot.
The customer service I observed was very impressive especially considering there were so many customers in the drive thru and dining in. The staff maintained their composure, apologized for the long wait and tried to accommodate everyones needs. The food was fresh and they tried to make sure the dining facility was clean.
Theyre usually slow and one day I caught an employee coming inside (From smoking) and she went right behind the counter and didnt wash her hands. I told another employee and the girl who didnt wash her hands asked, who said that? I responded: I Did. Then she said Im not touching food. I responded Not Yet, but regardless youre suppose to wash your hands, youre working around food. She then, rolled her eyes and washed her hands because there was a lobby full of people that heard our conversation. Better tighten up because you never know whos watching and I always do when buying food from Anywhere!!!
Great food and service.
The lobster roll was amazing!
Service ok, food good
Bre and the other young lady with the unique name were very friendly and the food was hot and delicious.
I was in drive thru today on 7/24/19 around 7:30. The cashier was fixing customer a tea with lemons, and I saw he/she stick her long nails in the customer cup, pushing the lemons down with her fingers, and gave it to her. Looks like a woman, but believe it was a man, with long nails, and blond hair. DISGUSTING!! I wont be going back there.
The Service Was Great, But How Do You Run Out Of Cocktail Sauce And You Are A Seafood Restaurant!! This Is A Manager Trying To Run Up Quarter Numbers While The Customers Are The Ones That Get Cheated!!
The food was really good, yet the tables were dirty. My shoes were sticking to the floor. The girl in the front was overworked, she was taking orders, cleaning tables and sweeping.
Went to this particualr location through the drive thur and the intercom does not work, the employees are rude and service is very slow. I have never had to wait 1 hour in line after paying for my order thur drive thru. This place needs to get it together with better service or they will be closed for bussiness and I will never be going back to this place ever again.
The ENTIRE STAFF was amazing! Fresh, delicious food and the best customer service I have ever experienced in a Captain Ds!! I will always eat here from now on wherever I am in the mood for Captain Ds.
Whoever owns this restaurant,or responsible for human relations,you have really got to do something different....today I went to captain d,s on wrightsboro Rd I was in the drive thru for at least 25 minutes,and that being modest,there was 2 cars in front of me and when I got my order the car immediately in front of me was ask to pull up and was still in line,the time before that my wife and I went inside and it was the same results ....its bad!!
Waited 25min. for my order and had to cancel it because my lunch time was over. And management had a could care less attitude about it. Done with Captain ds on wrightsboro rd!This is the slowest Captain Ds in Augusta!
What sauce comes with fried green tomatoes? None. What about the picture there is an orange sauce in the picture. Not tarter or cocktail. Thats Capt ds special sauce. Ok. Add that please. Like pulling teeth.
Not super fast but everything is always good. Plus you can sign up for coupons before you get there and get a free dessert. Everyone is always very friendly
Service for great and food was hot.
Monday March 2, 2020My godfather and I really enjoyed ourselves on this day enjoying our meals not knowing that it was going to be the last outing together. Rest In Peace Frank Ryans
Better food than I expected from a fast food establishment. Platters are decently priced and have a lot of food. Stuffed crab is the best. Will be back again
Food was great but timing was slow. Had to wait ah lil to longer
The food was very greasy! The staff was nice and the sweet tea was delicious!! I think I will leave the captain alone for awhile.
Had to repeat order seversl times and again at pickip window. Service was not up tp par.
They were out of several menu items and I waited in line with only one car ahead if me for 23 minutes
The food is delicious and service is good as well.
Food was not great portions not what I am used to from Captain Ds. Fish was partially frozen
Drive thru customer service is horrible, if your looking to get some food on lunch DO NOT stop here! Each and every time I spend 15-20mins waiting n line for my food smh dine in at Applebees is quicker than This restaurants drive thru service!!!!
Food and service here are always great!!! Would definitely recommend it!
Stopped dor the fish sandwich😟 sandwich was soggy and full of tartar. Dish was greasy and not tasty at all
Fresh food made to order and very friendly staff at this location! I will certainly return to this location!
They are absolutely disgusting. Please do not eat here. I seen a employee drop food on the floor then picked it up and put it back on the plate.They don’t deserve the grade they have, they need a F-
Awesome and fast friendly service! I havent seen a Long Johns Silvers since Ive been here, and use to not care for Capt Ds til now....Will go back for sure!
Always a good choice. Food was hot and good.
Great customer service and the food was freshHowever the wait time in drive thru could be better.
Food was great -- place was exceptionally clean -- employees need lessons in courtesy & customer service.
I love their seafood. Service from drive thru was below standards. Had to wait 15 minutes before food delivered.
Good food but could be cleaner our table was dirty and has been almost every time we come in.
Have me the wrong order.
Went through drive thru. Waited 18 minutes and only moved one car.
My food is always fresh. The staff is always nice and kind.
Very good food. Staff was. Little slow and they didnt get the orders exactly right but it was good.
Ordered $27.00 From Here And I Was Asked If I Needed SAUCE I Said Yes And I Thought The MANAGER Who Took My Order Put It In The Bag, When I Got Home THERE WASNT ANY🤬
I waited 35 minutes on the drive thru, had to wait to place order at the window because the intercom wasnt working clearly... but the flounder taste fresh and very good.
First time. Tried to go through the drive thru and sat for five minutes waiting for someone to take my order. Got fed up and left. Probably wont try again either.
I went in. Very good service. Friendly. I would go in. Awesome food. Ate here since I was Young.... Enjoy...
They serve customers at a fair pace. Its really busy but the average wait time between ordering and food pickup is between 8 to 10 minutes.
Good quick seafood! Reasonable prices!
Restaurant was very clean, staff was amazing. Food can sometimes take a little bit but is always amazing.
Food was good. I ordered baked fish meal and shrimp meal.
20$ for the name on the boxsBY the tea been good
Very disappointed w size of shrimp and pc of fish I got. Never seen either that small at other Captn Ds. Tiny.
Excellent and clean atmosphere
Good food but theyve gotten something wrong the last three times Ive gone.
Friendly! Had to wait about 20 mins after call in order. Besides that everythings ok.
First time trying the grilled white fish and shrimp. Very, very good! Good baked potato and roll too!
Didnt get greeted, not the chance to order so how would I know how the food is suppose to taste. I am certain it isnt worth not the attitude and the wait.
Food was hot and fresh great service
Food was great, service wasnt all that. A smile, maybe pretending to care would be an improvement. Not sure about coming back to this one.
Love going through the drive thru. The lady is always so nice and makes sure my order is always right. Love Captain Ds
Good food at a fair price and very friendly service!
Love them
Horrible customer service. And next time dont put hot fish and cold cheesecake in the same bag
They must have given me unsweetened tea cause it was very disappointing being I generally love there sweet tea
Captain ds is the put best place to eat out no matter where its at
The meal was small for a full meal. The fish portion was like a sliver of a chicken tender. The sides prices changed the cost of. 4.99 full.meal. no drinks come with meal Only a combo.
Always great food
Great prices, good food. Very friendly drive thru cashier!
Had a great experience at this location food was hot and the customer service was on point.
Great food/ nice staff-- It not the best place for a quick lunch.
Very slow service.. if youre in a rush dont go
Incredibly slow drive thru. They do generally get the order right. The food is typical of the chain.
Greasy, but good food. Nice staff. Prices are low. Portions are great! Not for dieters.
Great food. Fast service. Clean as well in side.
Long line of vehicles waiting for food..food was great.
Depending on what time you go you can get great customer service and amazing food.
Very fresh fish and hush puppies.
Forgot to give me main parts of my order charging me and after repeating it to me and argued with me trying to treat me like we had no such order WILL NOT RETURN
They’ve been closing the drive through early so that people think that they are closed.Horrible customer service.
Food was great! The young lady that came and took care of us was great.
I was shocked my baby tenders was cold
Good food but very slow service
Captain Ds - the Salmon platter, definately worth every penny! I really enjoyed it!
Food was fresh and establishment is always welcoming for my big family.
Food always fresh, but a long wait to get food in drive-thru
The restaurant itself, is very clean the peoples of Eric the staff is very friendly,and the food is very good.
Food was yummy and drive thru attendant was very kind
They can improve on their dirty rice.
Great experience!
Family seafood platter, plenty of fish and puppies. Crabcakes were overcooked and the few shrimp were bland.
Nice food and nice people, but the fish has gotten so much smaller, I wonder why????
Wonderful staff and food is hot and fresh, I love there sweet tea yummy!!!
My Sister and I missed Captain Ds in Savannah, GA. Best Fast Seafood restaurant!
The staff are fantastic and the food is spot on. Well done.
Long wait ,they looked short handed but staff was friendly and food was good
Staff were very, very slow and the food was not right. Ill go to anther CD if I ever go back at all.
Food was cold. Great service.
Hush puppies were not good
It was terrible I went there at 8 didnt leave till 9 and still didnt get my food I ask for my money back they need someone in their whi who knew how to supervise
The fish was cooked fresh and hot an I ordered the fish sandwich an two extra pieces of fish
Best ICE for Your Drinks Crush Just $ .99
Lady at the counter had an attitude...broom and dust pan was at one of the tables in the middle of the resturant and my crab cake was burned.
Food was good,but they were out oysters. Thats the second time they were out
Fast service good food thats freshly cooked and friendly staff.
Great staff and hot, fresh food. The best in Augusta wonderful management.
Total reviews rating 3.9
199 Reviews for Captain Ds 2023:
Review №1
2022-06-02I ordered through the drive-thru. The staff was very friendly and nice. Their attitudes were great. They didnt act like they were unhappy or owed anything for doing their job. The order was correct and food was great. I recommend this place to all fish and shrimp lovers.
Review №2
2021-04-29Everything was very tasty and hot, I had the lobster and crab platter and everything tasted great! The staff at this location is really friendly especially Jonathan Butler! He went out of his way to be accommodating to ALL of the customers. Be patient with them as they are really understaffed but was still able to get everyone taken care of very quickly!
Review №3
2022-07-02My favorite menu items is the 4 pc Batttered or the Supreme platter... I also tried the Spicy, and it wasnt & seem like a different kind of fish
Review №4
2022-06-26I love Captain Ds but ever since the shooting and Augusta had been kind of nervous to go back. Employees are bringing their drama to work and is costing other peoples lives.
Review №5
2022-01-26I ordered a online order. It was late and once I got on the road it was and opened my plate the rice was hard on my salmon dinner. I called them for refund. the manager puts me on hold and never returns. So I called 20 times and they screened my calls. So I called from a different number, they pick up and tell me I was never on hold and yells at me. She says I was yelling but Im in a car on the road I can barely hear and my voice was raised so she could hear me because she said she couldnt. I just want my money back at this point and never return I yelped and now this google review this store this is the worst one in this area.
Review №6
2022-06-04Fantastic food! Somehow the tea was warm despite having loads of ice in it for hours. Not halal
Review №7
2019-11-17I ordered the 3 piece fish dinner with Frys and Cole slaw. It took them 25 minutes to get it out to me, and the frys were missing. I waited 20 more minutes for them, but never got them.The help stood around talking, or gazing vacantly into space. Wont be going back to Captain Ds anytime soon.
Review №8
2022-05-10This store close early every night!! They never stay open till 9:00pm! Just tell google to update the hours online and make sure you change the hours of operations on the door too!!
Review №9
2021-12-13I visit Captain Ds once a week. The food is always good. The last time I went the floor was wet and slippery. Older customers were finding it difficult to get in and out. We helped a elderly woman out so she would not fall. A law suit waiting to happen.
Review №10
2022-07-03Excellent excellent food and customer service experience