Phone: +1 888-491-7859
Opening hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:11AM–6PM
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4.4 (199 comments)

Review №1


We had a great experience with Leo “Aussie” Willis. He listened to our needs and got us into the right truck for us at a great price. With all the “market adjustments” happening at so many other dealers, I appreciate that Carl Black provides actual products/services to compete - so you’re not just spending something for nothing with them! We love our truck and are very happy with our experience! We will be returning customers for sure!

Review №2


Bought a new GMC Canyon from Carl Black Buick GMC in Roswell, GA…could not have asked for anything better! Service was excellent, the truck is awesome and I really enjoyed the entire process. Eli was my sales rep and he was fantastic. Thank you!!

Review №3


I will always be a fan of Carl Black in Roswell due to their staff. It started with getting an estimate for repair work. I felt immediately welcomed by Mel and he took great care of me and my car. Fast forward a few years to being in the market for a new car for our growing family and I had the pleasure of working with Gordon. He was extremely knowledgeable of the vehicles and listened to our needs for finding the perfect family car. We had a wonderful experience and are so blessed and thankful to be a part of the Carl Black family!

Review №4


Absolutely no complaints. First time there for an oil change, Larry was my advisor. He got me in quickly at my appointment time and was kind an courteous. My car needed to be vacuumed and he still put down a floor mat. Which was unnecessary and kinda funny. But appreciated no less.Ill be back!Thank you.

Review №5


Their service department is so professional and considerate. I called them really upset due a sudden, unexpected issue with my car, and they spoke in a calm, reassuring manner. Once I got to the shop, the representative on the phone, Nick, remembered me from the call, and they immediately started working on my car and letting me know it was going to be alright. Efficient service, and I know I can trust them for both emergency repairs and regular servicing going forward.

Review №6


Do not be fooled by the positive reviews! This dealership is a bait and switch dealership. They lack communication skills and sell your car from right under you (or send it to auction, apparently). I found the perfect car for my son, perfect price. Contacted the dealership, received a prompt CANNED response from someone named Tod Baker. Then received communicae from Aisha Jackson. I was THRILLED to purchase my son his dream car. I just received a notification that this car is being sent to auction. THEN WHY DID YOU POST IT FOR SALE????? Terrible dealership, terrible communication, and I look forward to writing an in dept report on their procedures. DONT GO HERE!!!!!Found the car at a different dealership and will be picking it up tomorrow!

Review №7


I’ve been coming to this dealership since 2013 and it’s sad that the service has been going downhill. I recently had a repair done here and their technician didn’t properly secure a part to the car which resulted in the part falling off somewhere. When I attempted to contact the body shop manager Greg directly and left several voicemails I got no response. No call back. Kept calling and finally reached this guy who basically stated because it didn’t happen in a week it’s not their fault. He also insisted my part was stolen even though this vehicle sits in my garage. Mind you I’ve had issues in the past with this dealership damaging a battery tray by improperly installing a battery. Not extremely hard to replace a battery but another instance where their technicians just didn’t take care and provide quality service. I’ve had to bring my vehicles back constantly because repair wasn’t done correctly or the issue was not diagnosed correctly costing me money and time. Won’t be returning!

Review №8


Carl Black out did themselves once’s again! I purchased a new truck back in June and loved the way I was treated so much that I came back this month and purchased a new Yukon for my wife. I got on my phone and texted my salesman Dominick Fabricatore and told him that I was in the market for a second time and was looking for a great deal on a new Yukon, as well as a trade. Within an hour I’d say we were able to make a deal over text!!! Carl Black gave more $3K more for my trade than ANY other dealership that I called in GA, SC and NC. Mind you, I live in SC and this dealership is about a 4 hour drive for me. Dominick went to bat for me and got an amazing price on the new Yukon and we were able to reach a better price out the door than I had hoped! We sealed the deal and they had the vehicle delivered to me the very next day by one of their salesman. Amazing dealership that continues to amaze me. Thank you Dominick and Carl Black for making this an easy and awesome experience. I wish car buying always felt this good. Trust me, I will be back!!

Review №9


Spoke with Aisha the internet sales manager about doing business with Carl Black Buick and GMC. She was an absolute delight to speak with. Extremely professional and knowledgeable. Look forward to future business with this dealership! Amazing work Aisha, keep it up!

Review №10


Excellent customer service. They were fast and professional with a well kept customer waiting area. I ran into issues with my fleet/rental arrangements and they helped accommodate transportation to different locations. Very much appreciated!

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