Carl Black Chevrolet Buick GMC in Kennesaw

Carl Black Chevrolet Buick GMC image 1Carl Black Chevrolet Buick GMC image 2Carl Black Chevrolet Buick GMC image 3Carl Black Chevrolet Buick GMC image 4Carl Black Chevrolet Buick GMC image 5Carl Black Chevrolet Buick GMC image 6Carl Black Chevrolet Buick GMC image 7Carl Black Chevrolet Buick GMC image 8Carl Black Chevrolet Buick GMC image 9Carl Black Chevrolet Buick GMC image 10

Categories


Phone: +1 888-457-2417
Site: https://www.carlblackkennesaw.com/
Opening hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:12–6PM
Edit info

Total reviews rating 4.3

199 Reviews for Carl Black Chevrolet Buick GMC 2023:

Review №1

2022-04-29

Sales, Managers & Finance teams are AMAZING!!Martin, Jon & Ken were great guys. Wonderful to work with!! I am so happy with my new Chevy Traverse!! Thank you, I will be back!!

Review №2

2022-04-30

Alex Garcia gave us absolutely the best service not only this time but every single time we’ve come to buy a vehicle from him we’ve come with family friends. He always goes over and beyond to make sure we’re happy with what we get. Best service ever!!!

Review №3

2022-04-22

Not satisfied with the financial payment outcome.After second thoughts I believe that my payments could have been a little lower than what they are.They are within specs tho for the type of truck that I purchased...The sales person was GREAT!!The Finance person was also GREAT.I believe they did a very good job on Satisfying my every need.The vehicle is great.I just wish that the trailer brake attachment was installed instead of being put into the glove box, and I wish I could go back and have them install the max trailer tow package on the truck.Other than that I would have been 100% satisfied.I will buy my next automobile there and I hope the next time I can get everything I want.This was a OK start to our future dealings with each other.Ive purchased 3 vehicles 2 cars/1truck from Terry Cullen.I wouldnt go back there this time because they lied to me on my last purchase.They promised to fix something on the truck also and claimed they ordered it but after 9 months no fix.(A bent tailpipe)Hopefully Carl Black is my new dealership Ill be doing business with from here on out.Thank you!

Review №4

2021-11-29

Ive been a customer of Carl Black for many years. MATT is my customer service representative. Not only Id Matt personally, hes professional and knowledgeable about his job.We own several cars Chevy and GMC and this is our favorite place to have our cars maintained.

Review №5

2022-05-26

First and foremost, thank you to the staff that assisted us with the purchase of the vehicle. It was such a pleasant experience. The (tall) gentleman who sat behind the glass table and Mr. Kevin whom went above and beyond to make sure we found the vehicle we wanted at the price we wanted it. In addition, Kevin has been such great help. His communication is impeccable and he was just an amazing sales representative. We look forward to him assisting us soon again! Thank you. Look forward to seeing the new vehicle soon.

Review №6

2022-07-24

OMG!! I think my girls and I were placed in front of the most intelligent, hilarious, and humane salesman. Our salesman name was Ty (Ty Dolla Sign) 😂 He was honest from the very start. Did not try pressure me into anything that we did not want! Lewes the approval guy was just as kind. They both are down right good people. Jeff the finance guy was the quickest paperwork (book) I ever signed. These 3 men were awesome from.start to finish. We left in a 2019 Checy Tahoe. Proud. Again thank you Ty and team!!! Yall were great!!!

Review №7

2022-08-17

The whole experience was great! I setup an appointment and upon arriving I met with Sean. He was extremely professional and responsive throughout the process. Sean was able to answer all of my questions and my exhaust leak was fixed within hours. Thanks so much! It was a great experience!

Review №8

2022-05-30

The sales staff at this dealership were fantastic. They were straight with me about a very specific vehicle, the salesman (Brett) made sure I knew where my vehicle was during the delivery process, and when I arrived to pick it up, it was ready and waiting for me with a full tank of gas! I cant recommend these folks more highly - unlike a similar dealership in another state, these guys arent upcharging their vehicles due to supply chain shortages, and they didnt attempt to take advantage of my exceedingly specific vehicle requirements by tacking on extra requirements. Great to work with, would definitely go back.

Review №9

2022-08-09

My experience with Carl Black GMC was an extended one because of my situation. The salesperson that helped me out was incredibly professional, patient, and genuine. His name is William Bird. And that name is apt because you will be soaring like a bird kissing the sky when you hop into your new vehicle. I highly recommend asking for him when you visit!

Review №10

2022-07-24

After a horrific experience at Shottenkirk Hyundai of Canton, I hesitated going to another dealership... but we did... and boy was I glad we did.We walked up to Carl Black at just after 8pm (closing time is 9pm on Friday).We checked out the car we were interested in and walked up to the doors where we were greeted by Sarah. She was very friendly and down to earth right from the start. We told her what were interested in and she went to work right away getting my information about my trade in and the key so we could test drive it. She didnt try hard to sell us on the car... she was informative but not overbearing. What a relief and a difference from one place to another. After the test drive she brought out our trade offer and we moved forward. We then went into the finance office with Sapphire who also was very friendly and super professional. She was thorough and professional but also... like talking to a friend....Seriously one of the best experiences walking into a finance office to discuss payments etc. After an hour after closing time, we drove away in our brand new Buick. These people went above and beyond to create an excellent customer service experience. I would recommend them 100% to anyone not looking to get ripped off like they tried to do to me at Shottenkirk Hyundai.