Wheelchair-accessible entrance
Yes
Cartersville Self Storage Center in Cartersville
Categories
Location on the map
Cartersville, Bartow County, Georgia, US
Accessibility
Phone: +1 770-386-9099
Site: http://cartersvilleselfstoragece...
Site: http://cartersvilleselfstoragece...
Opening hours
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7AM–9PM
Comments (108)
Me & my son was renting a car hauling dolly, & it was a very pleasant experience, Ms Melissa Lowe & her business asst. was very professional, knowledgeable making the transaction in the most favorable way, have used them in past & will continue in the future.
There were several U-Haul vendors to choose from, and I’m so glad I picked this one! Melissa was incredibly helpful when I picked up the truck, she even had the boxes I purchased loaded and ready to go! The truck was super clean and comfortable, and the whole experience was quick and easy. Thank you Melissa for all of your help! I highly recommend Cartersville Self Storage!
Melissa Lowe was very helpful. I called several uhaul places looking for auto transportation and no body had anything available. I called Melissa Lowe and she took her time and went out of her way to find what I needed and I was able get get it right then. Thank you Melissa Lowe for all your help and for your time. You are awesome!
Melissa goes above and beyond and is an irreplacable assest to the company. I needed a Uhaul the same day and even though her location did not have one she tracked one down and modified my reservation. I had a small problem when returning and she left the pool with her kids and personally went to the location to handle it for me! I wish there were more people that displayed such impecable customer service skills! Thank you Melissa you are one of a kind!
My theatre company had the pleasure of renting a unit here for a few years. There was never a doubt in our minds that our set pieces were in a safe place. Melissa was great to work with and very friendly. Thank you for allowing us to rent a unit from y’all!
Where do I begin, I absolutely love this facility and its beyond caring staff. Im now on my second go around here and couldnt be anymore pleased with their service. Customer service is top notch thanks to the lovely Ms. Melissa. My business will continue go to this unit and that of anyone I know looking for storage. I was really in need of some extra storage and Melissa took the time on her busy day off to accommodate me and my needs. I only wish I could give them 10 stars because 5 just not do them justice.- Aaron
Melissa made this such a smooth process. She came in on the Memorial Day holiday to make sure we got our truck which she had ready for us. She even followed up later in the day to make sure all was OK with the truck. Very impressed. Thank you!
I called this location to try to rent a U-Haul truck moments notice. Melissa was amazing she gave me her upmost attention and her personal cell and was very concerned and genuinely cared about the situation that I was in. she went above and beyond in my opinionof customer service standards and I recommend this location and Melissa to everyone who wants to rent U-Haul trucks. I will never go to another place for any of my U-Haul business.
When the uhaul call center messed up my info Melissa took good care of us. She gave us free dollies and really helped us out. I cant tell yall how awesome they were.
Melissa and her side kick are awesome people. I recommend everyone in Cartersville, Ga. And surrounding cities to vist there office - you will be totally amazed with the level of service and business you get. Lets not leave out the hospitality.
Melissa Lowe is the best. She goes above and beyond to help anyone. The storage place is clean and I like that I could pay my bill online. Fantastic place if you need a storage unit or to rent a U-Haul.
Melissa at Cartersville Self Storage was very accomodating and a pleasure to work with. I needed to rent a trailer for 10 days and on the day I went to pick it up I realized I had the wrong size hitch. They had everything I needed there at a reasonable price and got me out the door in a flash. I will be back!
We needed a huge uhaul for the day and was able to get one with no problem. Customs service was amazing, the process of check in and out was quick with no problems❣️ will definitely be going back to this location. We were able to get everything we needed for our move all at one location!!! Thank you so much
Staff was friendly, scheduling pickup time was very convenient and super flexible, and completing paperwork was efficient. My moving process was made easier by using this Uhaul location. Highly recommend to everyone.
Melissa is the best. She always answers my calls at anytime of day or night. She understands and works with me on any situation that I or anyone else is going through. I recommend her facility to anyone.
I had made temporary arrangements for a storage unit through UHaul and Miss Lowe was kind enough to call and make my confirmed storage arrangements forme over the phone which saved me on so much time. Her efficiency and professionalism alleviated all of my concerns! I highly recommend Miss Lowe and this location for any storage or U Haul truck rentals!
Great experience. Staff made getting a storage unit and returning uhaul rental extremely easy. Melissa was FANTASTIC. Will definitely recommend to friends.
Melissa gave me great help in selecting packing supplies and offering suggestions. She also took the initiative to confirm my truck was reserved. Offered to come in outside business hours when I come to get the truck
Melissa and Annastayshia Lowe helped us select the correct appliance hand truck to haul two washing machines and a dryer from our basement to the curb. The fee was an appropriate amount. Melissa lifted the hand truck in and out of our car. Melissa and Annastayshia are professional, polite, and helpful. We will return!
Exceptional customer service - Melissa was outstanding! Very responsive and eager to help. Ive rented lots of U-haul trucks - never had a better experience. Thank you!
Melissa was a tReMeNdOuS help locating a rental truck for me even though she was busy as one could be this Saturday morning. Great place and great people working there even if they are Southern.
People are very nice . They work with you. I have an inside unit . They are clean and seem very secure. Lady who works office/ phones a delight to work with. Melissa is her name. Definitely a plus.
If you need temporary storage or U Haul rental in Cartersville look no farther! CSSC has the best rates, storage options, truck rental and customer service. Melissa Lowe and the staff are the best in the city. We are grateful for your help!
Melissa was very kind and courteous. Had some issues with Uhaul but she stayed on top of things and got it handled in a timely manner.
The manager Melissa was so friendly and helpful. Definitely the best experience Ive ever seen from a storage facility. Ill be referring everyone to this company and Ill only be using their facility for my storage needs.
Everything had been fine, met Melissa, paid for storage start up and came upon the 4th month while I was out of town. Ended up with a past due balance and Ms. Lowe reaches out to both me and my husband on Facebook.I was abruptly alarmed when the contact with my husband moved from professional to her sending provocative photos of herself to my spouse. Where he was clearly complicit it is absolutely so disrespectful for this woman to be working inside of business, utilizing Facebook to contact customers (not in the list of forms of contact) and ending with contacting a married man inappropriately. I am insulted at the misconduct. The owner is so kind and professional and I felt she was too. Disappointment is an understatement.
Omg awesome customer service. Melissa was very professional with an awesome personality. I highly recommend this company. I will always use them.
Melissa Lowe was great getting me everything I needed. She went above and beyond.. very nice person.. I will recommend her in the further. Thank you Melissa
Melissa was very pleasant and helpful. She located the exact trailer for my needs quickly. I would highly recommend this dealer
Excellent customer service and responsiveness by Mellissa.Its very apparent that she cares about the customers as wellas the security of the premises.I would do business with this company in the future and recommend it to others.
Melissa was super friendly and very helpful with the process of getting our unit setup. We look forward to doing business with this company now and in the future!
Its a clean storage unit with decent rates and easy access...the manager was very helpful and honest about all details up front over the phone and also upon move-in in person.
Respectful and courteous.Reflects the character of a quality manager.Explained all the aspects of my rental agreement; didn’t just ask me to sign the contract and leave.Thank you much for caring.
Very nice staff. Melissa Lowe was very helpful. She represents U Haul in a very professional manner.
Great service.! Melissa is wonderful she works with you, she always have answers day and night. Highly recommended.
Service was great. Melissa did a professional job, Thank you very much. Will keep coming back. For more business.
Melissa was great, friendly and very knowledgeable She explained everything we needed to know. We will definitely go back to her in the future. Thank you Melissa.
Great customer service from a friendly, efficient small business! Moving can be a stressful time, but it was made pretty easy with quick, efficient service. We would definitely use again.
Melissa and Armand are wonderful to work with! They are extremely helpful! They explain everything needed and give you 5 star service!!! Great job guys!
Great service. Very helpful with the whole process and good price for the equipment we rented. It all worked good and was exactly what we needed. Glad we used their services.. thanks so much!
Ms Melissa is very professional and yet very personal, she went way beyond what I expected and she proved to me that service is not a wonderful thing of the past. I very highly recommend her !
Absolutely outstanding customer service! We will definitely do all of our uhaul rentals with Melissa!
Working with Melissa and her team to get my account up to date has been wonderful. They were very helpful.
Melissa Lowe has been great working with me and understanding my situation. Great customer service.
I did research on storage facilities and came across this facility and seen that it had 5 stars. Very impressed with young lady who works there. She is very friendly and understanding.
Melissa provides great service! very friendly and i love her service! thank you for everything.
They are great and always help me and work with me the best way they can.Melissa is so helpful and sweet love Cartersville self storage
Melissa was amazing to work with. Had a storage unit available for me within hours of calling.
Very friendly staff, clean facilities, quick responses, overall great storage facility. Melissa is a one of a kind.
Annastayshia and Melissa Lowe, are the Greatest! I visit location @ last minute and they made calls and went over and beyond to help me! Thanks you guys made my day!
Customer service here is fantastic. They worked hard to find a Uhaul truck for me on a very busy and hectic day.
What a great company! They could not be more accommodating and kind. They made moving a little less stressful! I recommend highly!
Melissa went above and beyond and made sure I was taken care of right at the end of the day. Great customer service!
Melissa gives outstanding customer service. Very helpful and really goes above and beyond.
Melissa Lowe is very helpful and I Recommend her to anyone looking for a U-Haul. Thank you Melissa Lowe for all your help
Fantastic staff at this location!!! Great Uhaul dealer. Definitely recommend!
From total stranger to just like my sister in 10 minutes I just want to tell you Melissa that I cant thank you enough for helping me out in my time of struggle you have truly been my blessing I will give you ten stars if they had it once again thanks
Your girl is a jewel!! She deserves a fat juicy raise. Excellent attentive customer service!!!!!
Melissa was very helpful and kind. She went above and beyond to solve a situation.Thank you!
I had called 10 places no one was being helpful , I ended up speaking to Melissa Lowe, she’s help me out with what I need and was very helpful and respectful
Melissa is awesome and very helpful. Definitely will recommend to anyone who needs storage.
Thank you everyone for all the kind words. I am here for all my clients that have become family here at our facility and Uhaul. 🥰🙂. Thank you all once again!!!
Was very friendly and helpful even though they are located about 25 miles from my home I will definitely make the drive.
Melissa Lowe was told of rats and water damage 4 months ago still has done nothing to fix the problem and they still want me to pay full price for my storage and put a lock on my stuff
Melissa is great, she is a wonderful person and she is very understanding! Thank you Melissa
Armand is a great guy. Glad I chose this location, very positive people!
I highly recommend Cartersville Storage! Prompt customer service and very helpful!! Fulfilled my every need at the last minute!!
Was broke down with my son who is disable. She went out and Beyond to help me. Would recommend this place to anyone. Again thanks so much
Awesome service! Melissa came in a day off to help me!
Customer service is second to none! Great prices, knowledgeable staff and a friendly environment that will keep me coming back!
I really thank melissa for really helping me to get everything that i needed to do....i will recommend her to anyone thanks again!!!!
Very knowledgeable and professional over the phone. Got me ready to go for My move. Would use again thank you.
Highly recommend using this facility for any and all of your needs! Staff was extremely helpful and went above and beyond my expectations!!!!!
Melissa was very help, she was professional and very nice!!
They work with you. And Melissa is great! Very understanding.
My dad used them to haul his jeep. Very good service.
Melissa Lowe is a great manger she always available whenever you need
Wonderful! Currently having a wonderful experience with them! So kind and the communication is great!
Could picked a better location to store my things. Melissa goes that extra mile.
Great service! Very professional, and very clean facility. Highly recommend.
Good Customer service knowledgeable about everything and if she doesnt have it then she will find it for you
Went above for my husband to get a uhaul this past weekend.... thanks so much ....
Some of the nicest people in cartersville is right here thank you so much .. you have a budget for everone and that means alot
Great people with great customer service . I would recommend them definitely!
Highly Recommend! Melissa was so Helpful!!Thank you so much!!
Awesome experience! Melissa was very helpful!
Melissa was great and super nice!
Excellent customer service!!! I will definitely be back!
Melissa is a very good worker!
Friendly service and clean storage. No problems
Melissa is great definitely recommend
She was very helpful and kind
Great folks and best experience by far
This place is wonderful thanks Melissa
Friendly helpful staff
Melissa Lowe is the best!!!!!!!
Great service
Super helpful!
Total reviews rating 4.9
108 Reviews for Cartersville Self Storage Center 2023:
Review №1
2022-06-24Incredible experience renting a UHaul. The gentleman that helped me was very charismatic and eager to help. We will return for any storage or UHaul needs.
Review №2
2022-06-27Very expensive and not very personable or willing to work with the customer. The customer definitely doesnt come first...but if you just want a place to store your stuff for a high price its great!
Review №3
2019-07-06Melissa at Cartersville Self Storage Center is both helpful! Professional! Friendly always greets me with a smile. She calls with any updated information! I have been very pleased with this company. I would definitely recommend this facility to anyone. Melissa is very Personable and detailed, she shows care and concern for the customer. This is very important to me.
Review №4
2019-05-16I have been a client with this company for awhile and I am very pleased with how clean and friendly CSSC is. The customer service is wonderful, I believe the girls name is Melissa Lowe she is the great and very friendly and personable. She will work with you and understands every situation. Their rates are reasonable and they rent u-hauls.
Review №5
2019-07-29Used this location to rent a truck for our move and was beyond pleased! Melissa Lowe went above and beyond to give us the best service. She personally reached out from her cell number to stay in contact and help through the process. She even told me a cheaper way to rent the truck then what I had originally done online. Saved lots of time and money using her! Very thorough and helpful. 🙏🏼 Thank you so much! I will be referring anyone in the area here!!
Review №6
2019-06-03Definitely have had a great experience with Melissa! Highly recommend this location to do business. We needed a storage unit very last minute and they worked very quickly to get us one. We appreciate all the help and kindness!
Review №7
2019-05-10At first i was skeptical about getting a storage unit. But since Melissa has been there it has been nothing but absolutely amazing customer warm welcoming service and i would recommend them to anyone looking for a storage. They are great. An Custer service is bomb. They work with you and are very considerate and very understanding. Look for Melissa she is AMAZING.. Thank you girl.. 😊
Review №8
2019-06-14Absolutely love this place! I love the personal touch! Melissa is AMAZING and very communicative. She goes above and beyond to make sure my experience is always a good one and she’s always just a phone call or text away. Highly recommend Cartersville Self Storage Center!
Review №9
2019-05-30This was the best experience I have had any time Ive used a moving truck. Excellent customer service! Melissa went out of her way to make sure everything went smoothly and had a truck ready for me to pick up, even though they were closed that day. I would highly recommend this location and will definitely be returning when I need a truck again.
Review №10
2019-05-26Melissa and her team were extremely helpful and accommodating. I have never rented a truck to move furniture, and she made it so easy! I highly recommended this location for all of your Uhaul and storage needs!