Certifit Auto Body Parts in Forest Park
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Forest Park, Clayton County, Georgia, US
Site: http://www.certifit.com/
- Monday:8:30AM–5:30PM
- Tuesday:8:30AM–5:30PM
- Wednesday:8:30AM–5:30PM
- Thursday:8:30AM–5:30PM
- Friday:8:30AM–5:30PM
- Saturday:Closed
- Sunday:Closed
Not bad most parts on hand so not too bad of place, customer service is good and get your parts quick!
2.5 hours from Birmingham because they do not ship parts. The part I requested was showing two in stock. After 30 minutes of searching warehouse clerk comes back an said sorry showing two but we. Cant find any. Going home empty handed.
This is, by far, one of the best place of business where you can feel really good buying your parts. I am a used cars broker, I have been buying parts from them for years, now. But really, I cannot find anything to complain about. Any issues, or you just want to return the part, they refund you or exchange the part without any problems.I love them, this is my only place to buy parts.
Good quality auto parts great prices
The headlights look great but they do not install the same as factory. Some of the mounts are in the wrong position requiring customization of the mounting parts on the housing.6 months later i swapped all the mounting parts from my old light assembly on the new assemblies and the lights line up great now. Still 2 star rating because i had to rework new assemies.
They Sale Mostly Auto Body Parts, Along With Headlights And Tail Lights.
Excellent place to buy what ever you need to fix your ride when you wreck it. Fast service just make sure you know what you want before you get in line to order. They kinda have a no nonsense type of attitude. But other than that I like the place.giid prices for after market parts. Sometimes better than the junkyard.
Man if they delivered out of state Id be in heaven.
Great staff, can fix almost any vehicle, very affordable, custom service friendly. There is somewhat of a language barrier as they can sometimes hard to understand, the parking is tight and the wait time can be pretty long. I would suggest you arrive early, very early! but over I love this shop!
This company has been providing body parts as needed for our work vehicles for many years. The prices beat that of the manufactures, hands down; and fit just as good.
Fast quick and good pricing.So happy my mechanic told me about this place everywhere else quoted me crazy prices on my parts.Will definitely come back
I was told by someone that they had a front bumper sport style that will fit on my 2003 Dodge Ram 1500, when I went down there 45- 1 hr away they told me they dont have one. They said they were all sold out. Not happy
Great prices as compared to OEM, love that they have a catalog online so that I can see if they have what I need. We have used them more than once since my original purchase from them and I even recommended them to my boss who needed a bumper for his truck and he was thrilled with the price.
Another good to obtain decent new car parts. I would suggest paying a little extra to have it fit right. Yet sometimes the cheaper ones fit perfectly.Staff are helpful and direct with the consumers. If you have any question they will try there best to help. To make sure you know what your getting and to make sure the item will work. A+ from me!!
I drive a third gen 4Runner and have been buying the sports hoods from Certifit for a few years now; just bought a third one for a new rig/build. Shockingly it was badly damaged and the initial rep I spoke with was absurdly unhelpful. He wanted me to drive 45 minutes to show him the damage while knowing there weren’t any available replacements in stock; when I could easily just text/email a pic of the damage... However, the 2nd rep I spoke with was awesome!! Not only did he do the fundamental basics of customer service; comprehend the situation/provide resolution (1st guy failed miserably) but went above and beyond with his tenacity to follow through with the remedy (a replacement hood). It literally took months to get.. with a bunch of red tape to have one transferred from their TN location. Could it have been faster/streamlined?? Perhaps; ideally. That’s a procedure that Certifit may want to improve; but at the moment; they are providing quality parts at competitive pricing; especially during this pandemic. For example; today I picked up the replacement hood and it was packed! The phones were ringing off the hook and I could tell they were all doing their absolute best. But regardless, this post/experience is dedicated to the rep that worked months on getting me my replacement hood - I was so furious after speaking with the first guy, and sure waiting so long sucked but I know for a fact that the 2nd rep is just a hard working dude trying to make a living and from what I could tell; he was the only one within the organization that cared about doing the right thing for me! It truly meant a lot and I appreciate his assistance/dedication!! His name was John; can’t miss him with his bushy red beard!! Dude you rock and you literally/single handily saved Certifit’s reputation with me; and the 4Runner Community!!! 5 STARS!!! YOU EARNED IT!!! I hope management reads this post and you get the recognition that you truly deserve! You got upper management written all over you dude and I hope you get a promotion!! Thanks again and all the best!!!
Good parts most of the time and good customer service
The reason I didnt give them a 1 star is because I love the prices and all the employees but the black girl. I think her name is Shaquita. She is VERY impatient and do not need to work with people. Everyone else is great!
Quick, simple and great customer service
CertiFit is the Business. Majority of the times that Ive been here. Ive had no problems in finding what I needed to replace a part for my 1995 & 2000 Crown Vics. Wait times has been a minimum of 10 minutes minimum. Great Customer Service. Keep up the good work Certifit. 👍
First time there my experience was great
If you are looking for the certified parts with affordable price, this is the right place. Friendly and prompt service. Heads up, they dont accept American Express payments. Everything else is perfect.
If you want affordable (after-market) car parts and great customer service; this is your one stop shop. I had to replace the hood, fender, and bumper on my Honda and it only cost $140 (after taxes).
Great prices..... But We drove over an hour to pick up a hood and bumper for a honda, which the hood had not one spot but 3 dents in the hood. Everything was packaged in the box and was bubbled wrapped inside that box with other padding in the box... Yes we should have opened and looked it before leaving... However this is a store with packaged product in stock not a shipping company that throws it around and you have to sign for. Those cases yes common sense , you inspect your merchandise before signing and accepting. My biggest complain is that when I did call to address the issue. I was told literally..... that common sense would be to inspect your merchandise before leaving. I asked if anyone made that recommendation, and was told no we dont tell anyone that but you should just check before you leave.. I get it they shouldnt have to tell anyone that. However with a car part that big wrapped so securely , Im sure its not everyones first thought , hey let me open this here in the super crowed store to check it. It should have been recommended , hey did you want some help making sure everything is ok and your are satisfied.??? I mean even if not that kind of customer service, dont tell me Common sense you should have looked before you left. Very disappointed. Ill just pay the extra money and go somewhere else for anything else.
If u need car parts call certifit
I have gone to Certifit Auto Bobby Parts and several occasions and for the first time I decided to order from a place offline. I never got that part and in return I had to go to a place that has always sold great quality parts at an extremely affordable price and great customer service!!!ThanksCYNTHIA D
Got front/rear bumpers and a passenger fender for about $200.
I have been in Certifit Auto Body Parts several times before today, and as always they are courteous, friendly and very professional. I was in and out in a timely manner. Great team of guys.
Great customer service and fair prices on most part. Big ups Todd, John and other members of the team who contribute to their awesomeness
Good prices for the parts you need, honestly the best place to choose. I saved hundreds of dollars compared to other places that I asked
The Most Best Auto Parts Store In Ga. Would Recommend Everyone To Go If U Need A Part 4 Your Car
Ive been buying from this location for over 10yrs, the service is great at both counters and the ol man that delivers the parts is always on time.Great job Team Certifit
The folks at the desk were really nice people. Even helped me load the stuff i bought onto the truck.*Forgot to mention that its a shame yall dont carry any parts for 71 torinos. Recommend any other places?
This must be the busiest business on the planet. Phones ringing off the hook all the time. Only one guy behind the counter giving out the parts AND taking the money !! Very inefficient !!
Quick service. Parts at a reasonable price. Would recommend and will use in the future.
I was referred to Certifit by my mechanic (M & M auto aud Muffler) for car parts. Not only were the parts reasonably priced compared to competitors but the service was great!
Great customer service. We were returning a couple parts that didnt line up, had no problems. Pretty simple, when customer service is in line things work out well always.
Great for vehicle parts, new, geniue, good rock bottom prices. I have bought Nissan, Toyota parts and seen many European, Korean Japanese vehicles getting parts from here
Very helpful staff and the prices were extremely reasonable compared to many other places even junk yards.
Great job! Professional friendly customer services politely I Love it by far overall.
Great customer service if they dont have they let you know it will be in two weeks from know I do wish they had more old school parts but the certfit book is thick
Called this morning, they told me they had my part in stock. I said Okay, Im on my way So I drive in the rain, and heavy traffic for an hour and a half...I get here go through the process of placing the order, sit in a crowded waiting room for 30-45 minutes, then they call me up and tell me they cant find my part, and dont know when they can have it in.
Very professional, knowledgeable and personable. The place was clean and the prices were competitive. Overall positive experience definitely plan to do business in the future.
This was the fastest and most professional experience Ive had with emissions and a long time. Not only was the staff knowledgeable but they were also very cordial.
Smh drove all the way from Decatur to find out they had the wrong side in stock 😖 even tho on the phone they had it P.s it takes them a whole week to unload a truck so if you need your vehicle you better have a back up plan
I didnt know they closed on SUNDAY. I can get mostly any part for my truck.
They have a good assortment of parts it may not be everything that you need but they will sure try
Went to get a bumper here and it was very hood service and very fast service. I was in and out within 15 minutes and staff was great!
My order was exactly the right match, Staff was very knowledgeable and I was in and out in less than 15 minutes
They always have what my Husband needs for his vehicle. Fast Service
Super fast & low cost. I highly recommend. They were following Covid protocols as well
This is a deal. New headlights for my Toyota cost over $300 aside. I got brand new beautiful headlights $50 aside at CertiFit.
Very good customer service but i dont get were everyone says theyve got decent prices??
Good Price and Always Professional!
REALLY BAD SERVICE! And every single time I order a hood or fender it always comes damaged and it makes me lose time and customer gets mad at me IM SICK OF IT!! Last time Im buying from you guys, Im taking my business to ksi
I was surprised that the after market parts they sell actually fit and aren’t dented like most places. Great experience
The young man who helped me was very polite, thorough and knowledgeable. I would recommend this place to everyone. The prices are reasonable.
I have an older model vehicle . Ive only gone there twice , once for a tail light , an a mirror , then back for the opposite side tail light . Both times Ive gotten what I needed . They didnt have doors for my make , and model , but other than that , thats all I can contribute .
Very fair prices & great customer service!!
Excellent Place to buy all your Vehicle parts 👍
They have ALL the after market body & fender parts, headlights, tail lights for almost any make/model.Lets not forget VERY knowledgeable & friendly.
Bought in the past. They did not have my part this visit.
Certifit auto parts excellent place to go too fast service courteous people and if they have the part youre looking for its at a great price
Best place ever to buy your car parts. Prices cant be beat! Friendly service like chic-fil-a!!!
I enjoy spending a little time and money at Certifit in Forest Park, Georgia. I am pleased with the quality of parts that I have purchased.
Great customer service and friendly staff
If they have your part, chances are they have it at a very competitive price... If they have your part. They typically carry parts for very common car moreso domestic than import.
Good customer service, but they do not carry Chevrolet parts.
Sorta fit name is more appropriate. 1 part sorta fit front fender. Other part was wrong and badly mangled; did not pay for or accept the piece of scrap metal.
Great customer service
Good auto body parts, great pricing. No complaints so far!
Place with parts for every make of cars or trucks!! Stop Riding around with your vehicle all damaged up! Come here!!
Very good spot. Parts sometimes be hard to fit but works with a little maneuvering.
Probably not good to purchase a radiator from them however anything else seems to be fine
Best place to get body parts for your car.friendly staff quick service
A quick and efficient process to get the quality parts you need. Great prices too.
Good people but dont always have part you want, out of stock
They have a lot of good ome parts and their prices are decent nothing really want brand new parts this is the place to go
Love this shop. These guys are the best around. Very detailed and fair pricing
John , was a great help . Thank god for these humans 😂
A very helpful and profession environment. They also present you with excellent services as far as information and suggestions that will suit your needs.
I drove from Marietta to Forrest Park to pick up a part that they said was in stock only to find out it wasnt.
I ordered a new headlight through them it was easy to order for the best price I could find.
Best quality and Cheap price!If you own the car, you should know this place to save $$$
Great place to do business with, customer service was awesome and the prices were right. Thanks
Reliable service. Friendly employees. Reasonable prices. Quality work.
Customer service was very good.
The had the part I needed. Great price and very professional
Very friendly super fast service
Very good prices for almost all automobiles
This place is GREAT!! I was looking for a bumper for my older car, & they had it, plus it was reasonable.
Great people, great client care.
Great customer serviceIn and out quickly
Great prices for parts , great team at our local store ...Men of Power Auto Solutions
Best place for aftermarket auto parts in Atlanta they offer fast and friendly service
I would not recommend any other place for auto body parts! Very knowledgeable and helpfully staff!
My car is no longer in production soo this place is holy grail too My car.
Very helpful 👍 friendly good parts 😉
They are always awesome and very professional. I wish they had a Certifit on I-20 East that will be great
Most parts made in China not as good as OE parts and cheaper
They were quick, accomadsting and on point. Also eventhough they were busy they were not rude.
Prices were amazing and fast service.Will definitely be going back!
They have very good service. I have received a lot of things..I needed.
Didnt have part that someone recommended, but they knew what parts they did carry.
They had my part at a very reasonable price!!!
I love Certifit. They have good quality products. And they are fast.
I always get my after market parts here and they fry the job done. Just make sure you have time to wait.
Very reliable and the customer service is great..👍👍
Great place to shop 4 parts an good customer service. .
Great prices for part I needed.
They have value parts and CAPA Certifit parts. Great alternative from going to the dealership
Excellent customer service and knowledge the parts and equipment comprehensive
I think Ive found my new FAVORITE auto parts place...
Pretty fast service, and it seems the prices were decent
Very Helpful ..Customer Service Was Awsome and Very Fast....Thank You Guys..
0 customer service. People on the desk are very unprofessional. They are on their phone most of the time & ignore your business. Need improvement on the people on the desk.
Nice service not a long wait, good after market products
The service is always great customer service is very nice and helpful
The best place to go for auto body parts!
Guys are awesome and fast, even right before closing on Friday!
Great place for aftermarket parts.
The staff was very professional nice experience
Great service and parts are priced fairly
Excellent customer service and product information
Great customer service and fast and efficient.
They are awesome...professional. Thank you
Great prices and service!-K & M Auto Brokers LLC
ALWAYS A GOOD SERVICE ,LITTLE DELAYED TO PARTS GET TO YOUR HANDS BUT ITS OK
Service was nice & fast. Prices are alright
Fast friendly people with great parts at a great price
Cheap body parts for your vehicle. Cant get a better deal without shopping online.
Got what I need for my car.
They gave me the wrong part even though i asked for the specific year make and model i needed
Cheapest prices anywhere. Just expact to wait a while until they bring it out to you.
Good
Their parts are all certified, new and overall excellent!!!
Have all that you need most of the time.
Hands down, one of the best auto parts locations!!
Parts are great.service is slow.be prepared to wait
Greatest. Impact on me for parts&service good prices
Easy pick up. Great customer service!
Nice place to get parts for your car
The prices are outstanding for auto body parts.
Great price for parts
Good prices with fast and great customer service!!!
Good service parts are reasonable
Cheap and a perfect fit for my car... KUDOS
Very professional and polite
Excellent pricing and customer service experience.
Great place, great parts for half the price.
Good customer service with a smile.
These guys know there business..thanks for going overboard for a lady!!!
Very professional and good service 👍
Everything you need for your cars body. No Ford parts.
Found parts I needed at a good price.
. They are Great wonderful customer service
1st class another good reason to live in Atlanta
Good stuff
Great place to get parts cheaper
Just awesome 👌 great prices
Good prices and quality.
About 15 minutes from start to finish professional and courteous
Need more employees 2hour wait for a hood
Customer friendly & service response is awesome
Quick pickup with great customer service!
Great deals , but it take a minute
The absolute best service ever..!
Good auto body parts at good price
Good people Todd is outstanding
Fast service and cheap prices.
Great prices and service.
Very helpful, most things are in Stock
If you need body parts for your car this is where you go.
Good people fair price
Really bad phone service bad customer service rather go to KSI
First time customer, saved alot
If you need a part they probably have it...
Great place!! Low price
Know what you want , expect something other than oem ,
Very professional and fast service
Always my go to area for parts
They have good parts
Low prices friendly service
Fast & effective service
Great auto parts dealer
Great and reasonable prices
Great parts & prices !
Very prompt and quick
Quick service and knowledgeable staff
Told us exactly where to getthe part closer to us
Total reviews rating 4.6
199 Reviews for Certifit Auto Body Parts 2023:
Review №1
2022-02-08Great hidden gem that I had no idea existed. Maaco referred me to them. Great customer service and prices. They gave me a customer service experience from phone,pick up,and last part availability.
Review №2
2022-08-05Certifit sucks!!! They never have the parts you need and half the parts in the online catalog they dont even carry or sell them...
Review №3
2022-04-19Great place to get parts but the are out of mirrors and Ive been checking for a few months now
Review №4
2022-07-01Great staff..awesome customer service and pricing..social distancing
Review №5
2022-01-22This was my first time here,I had a part that I thought didnt fit my car,went here to buy that same part,but the young fella put it on for me,so I didnt have to buy one,but customer service was great,thanks so much.
Review №6
2022-02-28PHENOMENAL EXPERIENCE! Had exactly what I needed. John and the team work extremely well together. Very efficient!
Review №7
2021-12-15Good to get your car parts but theyve been out of stock of my car mirror for months and dont know when theyll be restocked. They also dont accept AMEX or deliver.
Review №8
2022-02-07Good customer service but didnt have the parts I was looking for
Review №9
2022-07-08Good prices, friendly service.
Review №10
2021-07-06Twice Ive visited certificate and waited for over 30 minutes for them to tell me that they dont have the part I ordered and their inventory is wrong. Today my son visited the store to get a grill for his car, he called ahead and was told they had the part. Once he got there he waited for over 1 hour without anyone telling him anything. I called him to see why he was taking so long and he said no one said anything after they put his order in. I told him to go inquire and they had him waiting again while they check on his order. I called Certifit and spoke with John who said he was checking on it because he had put in my sons order over an hour ago and he didnt know what the problem was. John returned to my son who was still in the store about 10 minutes later to tell him that they didnt have the part and their inventory was wrong. I asked to speak with a manager and done with Carl who was very rude and lacked customer service skills. He began by asking me if he could ask me a question after I explained to him why I requested to speak with him, his question was do I know how many people were in the store when my son got there and do I think that they are only serving my son? He proceeded to tell me that they have 30 to 40 people in the store ama done of them have to wait 2 hours. I told Carl that this was a bad customer service practice and waiting and still not getting the item is even worse and that after wasting my sons time, no one in the store even apologized to him for wasting his time. After going back and forth with him for some then he then began to yell at me ok ok ok Im sorry are you happy now. Call was very rude and told me he had been in customer service jobs for over 25 years and he had great customer service and its to bad if I think otherwise. His service and mannerisms were all wrong. I would never go there again even if they are cheaper than anywhere else.