Outdoor seating
Yes
Chick-fil-A in Cartersville
Categories
Location on the map
Cartersville, Bartow County, Georgia, US
Service options
Kerbside pickup
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Active military discounts
Yes
Fast service
Yes
Great coffee
Yes
Play area
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Healthy options
Yes
Kids' menu
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Catering
Yes
Counter service
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 770-386-1208
Site: https://www.chick-fil-a.com/lake...
Site: https://www.chick-fil-a.com/lake...
Opening hours
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:Closed
Chick-fil-A in other cities:
Comments (199)
If you can hit it in an off 15 minutes out of the day, the service inside is like lightning
Ordered a bacon egg and cheese breakfast. Got a bacon only. Didnt notice until we had left. Tasted ok was just disappointed in what I received
This is our go to Chick fil A. They almost alwaysbhave exceptional service and food. They are also very efficient with the drive thru lanes
Its Chick-fil-a ... ? Has anyone ever had anything bad to say?? I experienced the fastest, most pleasant drive through. Staff was delightful and the sandwich was hot and fresh.
I stopped by with 55 students, teacher, and a parent. Its truly amazing how they work together and get everyone served so quickly. We always love stopping at Chick-fil-A!
Always friendly and timely. 2 drive thrus make it so much easier. If the lines are backed up, they send staff out to p see personally take your order so they can move the lines faster. GREAT!!!
It is a just fine chic fli a. Im a nice spot to stop once you get past ATL on a road trip.
I went to chick fila on April 9th for. The name on the order was Roxanne at 10:32 am. I got to the window and asked for extra napkins after they gave me my food. I noticed they were not a lot for what I had ordered and kids in the car. The guy at the window, I wish I know his name so he would know I’m talking about him specifically tells me they are in the bag. I said I know sir bit I would like more and he once again says they are in the bag. HE REFUSED TO GIVE ME NAPKINS. I said so your refusing to give me napkins and drove away. I have never heard of that before. Not sure why he thinks he owns those napkins and could not give me more.That was enough for me. This should be a zero….
Got a box of half-cooked floppy fries and a cold spicy sandwich today ….. ugh.I used to order my fries well done, but “we don’t do that anymore” was the reply last time I ordered those. But now, you can’t even get cooked fries, only half-cooked floppy fries. At the cold sandwich was actually spicy.Thanks y’all, Truett would not be happy!
Great all around. Several buses full of athletes arrived at the same time and still got our delicious food in a timely manner.
This was the best restaurant Ive ever been too. They had breakfast and lunch made it to both. Friendly staff very clean place as well very roomie. Awesome experience thanks.
Grew up with Cathys so CFA is in my blood, but regardless CFA always has great food and service!
Got home just to realize half of our food wasn’t in the bag. When I called the store they said they forgot to put the food in the bag. Terrible customer service.
Its Chic-Fil-A; what more is there to say. Food is great. Chic-Fil-A does great job. There are two drive thru lines that merge into one. They keep the line moving well.
Excellent food with the crisp and fresh taste. Clean and a great place to stop!
The supervisor told driveway we couldnt have lunch because it was 10:27am. But lunch started @ 10:30am. This was so dumb to us. So I will NEVER eat here again.
Always a pleasure to come here. Friendly staff and good fresh food.
I love this location. People are friendly, food is always good.
Well run and managed team. Just took a bus load of teenagers through this location and was extremely impressed with how efficient the staff was getting our teams orders taken, filled, and passed out.Great job!
Food what good but they forgot to put a nugget in my chicken mini so ☹️
They didnt even have dine in, it was the saddest thing ever. I was looking forward to having a break and be able to just sit down outside of my car but guess not.
This is the friendliest Chick-Fil-A restaurant that I have ever been to. Their food is served hot and delicious☺️☺️☺️
Pricing is on the high end of the spectrum for this style restaurant, but the food quality in the friendly service make up for most of that. An overall pleasant experience.
Good quick service on Cow appreciation day. Took only a little bit longer than on a regular business day... And we went at 1pm which is still part of lunch rush. Other chick-fil-as can have a really smelly kids play area (no circulation-smells like dirty locker room) but there was no funky icky smell here and I was happy to let my kids play!
They got the whole order wrong besides the main course part… i expect a whole lot more from chickfila.
Always good,fast and friendly service. The restaurant is clean food was good
First time Ive been at a chick fil. It was quick and service was on point!
Good food, and pleasant service, I have been going there for years and have had very few issues here and there.
Chick-fil-A is always good theyre really expensive but the food is good they need to put the potato tots in a larger container because the money that you pay for Chick-fil-A you need a little bit more Im a Im a real stickler for my mind is worth I like getting my money worth but I will be going back
Hate to give any chick fil a bad review, but this is the only one that I have had a less than great experience. The girl that took our order was too busy talking to her friend to start taking our order. Did not ask the typical questions and when I said thank you she didnt say anything back. The person that handed us our food was nice, but again did not ask the typical questions, and did not use the typical my pleasure. Food was pretty dry. I would say it is still a step above other fast food, but just not the same experience as other locations.
Its chick fli a! They are as consistent as the sun coming up for the perfect chicken sandwich
Good food but screwed up our order and i had to go in. Not happy about thzt. They fixed mistake and said sorry
I normally do not write reviews but this chick-fil-a always disappoints me. They have screwed up my order numerous times and I have found pieces of plastic in my drinks. From now on, I will be driving an extra 10 mins out of my way to go to the other chick-fil-a because they always get my order right and I have never found any plastic pieces in my drinks.
Chick-fil-A always has amazingly fast service and great food. The staff is always friendly. My daughter has me stop at a Chick-fil-A every Saturday morning when she has a softball tournament and sometimes we have to drive out of the way to get there but we love their chicken biscuits.
I hate to give Chick-Fil-A a bad review, but for this specific location I have to. I ordered a number one, lemonade, and a chocolate milkshake. I got my food and lemonade, but didnt receive my milkshake. After about five minutes, I informed a worker that I didnt receive my milkshake. Instead of getting my milkshake, the worker just went over to his friends that happened to be customers. He chatted with them for 10 minutes instead of doing his job. I finally got my milkshake from another worker. I am highly disappointed!
This was one of the freshest orders I e ever gotten from Chick-fil-A and it wasnt even busy! In and out in less than a minute and the order was perfect! Will stop there whenever Im in the area!
Food is what it is, but eating while watching this manager do performance reviews on these kids in public is cringe.
Super easy to order from the app for the drive thru pick up and the employees were all very friendly and professional. Tried the spicy sandwich and a summer salad with fruit and a peach shake. All tasty and fresh but that shake is epic!
Great service from this location, like all others. I used the Chick-fil-A app to order 3 shakes. I walked in and picked them up right away. Super easy.
Fast service at this super busy Chick Fil A...personnel is great here. My issue with this Chick-fil-A location, not sure if this is happening at other stores, is that their salad I got for years which was so good with chicken and romaine and some fruit etc has just been consistently bad for the last two years now to the point that I dont order it anymore. The greens and the salad are wilted and black and gone bad, so much that I have to pick so much out that I have a half a salad at best left to eat. Chick-fil-A needs to do better with this!
We often stop at Chic films A on our trips between Florida and Indiana. The employees are always welcoming and efficient. There was a person taking orders, inside, which were automatically received by those preparing the food. It took us less than five minutes to receive our order. We had the southwestern salad which was delicious. If you have never tried the avocado ranch dressing, it is amazing. Great food and always wonderful service.
We traveled 20 minutes to the lake point Chick-fil-A at 8:45pm just for macaroni. When we arrived they said they were out of macaroni for the night. This is really frustrating because as a customer, how am I supposed to know when stuff is just going to “be out for the night.”
Good food, very little wait. service was excellent
Stopped here on my way home from Thanksgiving in Florida... food was cold, fries werent cooked all the way, chicken had 0 flavor... not a place Id go to again.
Pretty good. The food was great as always. The service didnt have the usual Stepford vibe. But I wasnt MY CFA so it may have just been an off day.
They didnt bring drinks to the table and my tea tasted old.
Perfect customer service! There was an issue with the salad I got, I came in and presented the issue to an employee and I was not only given a full refund but my salad was also replaced. They did not treat me like I was overreacting to the problem (I never want to be a difficult customer) and they genuinely apologized and offered me a free dessert as well. This is why I am a loyal CFA customer, healthy food made right and the absolute best customer service!
This location seems to always forget something with my order. I always do mobile order and just pull up to the drive through to pick it up..... They are pretty quick on having my food ready but but they always seem to forget something. For example today I ordered my son a kids meal with an ice cream with chocolate syrup and they didnt give me the chocolate syrup that I paid extra for. They also didnt give me any Polynesian sauce like I asked for on the mobile order. Other than that this location seems pretty clean and everyone is nice. The food taste okay, my Chick-fil-A sandwich was a little dry and hard. I just started ordering from this location because I just moved to Bartow County so maybe they will get better over time
Fast, in spite of the incredible number of people in the drive-thru. Food was good, of course.The other restaurants nearby looked on with tears in their eyes, hoping to one day have even a tenth as many customers patronizing their establishments. You almost feel bad for them.
Great service and fast drive through even with a long line
Unfortunately this location did not deliver the high quality of service weve come to expect from chick-fil-a. We ordered a plain sandwich and got pickles and ordered Chick-fil-A sauce and got nothing. While traveling its important to get the correct order because a lot of times its difficult to double back to the restaurant for corrections.
Always great food. Always fast. Always happy employees.
I have never visited a Chick-fil-A and had a bad experience. I guess today was my unlucky day. Lady that gave me my food was rude and short with me. I ordered a large meal and received a medium. Didn’t receive my sauces and didn’t ask for them again because I already didn’t feel welcome in the drive thru so I just continued on with my day. Atleast the food was good.
Poor customer service at the drive thru during dinner. I didnt have condiments in the bag. Forgot to put fruit cup in bag when ordering. Didnt say sorry for anything. Just not the best service of what I expect from Chick-fil-a.
2nd time order has been incorrect. We wont go back to this location
This Chick-fil-a is one of the best Ive ever been to, while Ive never had a poor experience at one before. Even though theyd forgotten a small item on our order, they were prompt to recognize our order and give us the missing item. They were also very kind about it and had clear procedure across their staff line on what to do. Absolutely amazing experience and wonderful food and the drive-thru goes by so quick even if the line looks daunting.
They are no longer doing well done fries or sandwiches. Very disappointing. I spend like $400 a year at chick fil a but I swear by extra crispy fries and sandwiches. Will probably only eat breakfast here now. Also at this location the sweet tea consistantly tastes soapy.
It took 10 minutes to be acknowledged by any employee when trying to pick up our mobile order. Our order was skipped/lost and we had to wait the same amount of time it would have taken if we just ordered it in person. Very rude employees. This is our local chic fil a, but from now on I will drive further to Cartersville for better service.
I am a Chick-Fil-A addict. I always give 5 starts. They are ALWAYS consistent with stellar service and food. A few months back I pulled up to order and was devastated when I was told they stopped carrying decaf coffee. Why would you do such a thing? No decaf? Anywhere? Never again? I cannot consume caffeine but LOVE coffee. And they actually good decaf coffee. For the love of Pete, please come up with an option. I love my breakfast, but I don’t want to stop in two places. So I opt for lunch and not breakfast, unless I have time for the Starbucks across the street or QuikTrip at the corner.
Asked for extra butter on our biscuits and they came out super super dry. I also ordered drinks when in line and when I got to the window they didnt put in any of my drink orders. So I had to re order all over again. They werent busy so that wasnt an excuse. Dont think I will return to this chick-fil-a
Consistently good and the same every time. This particular location has really fast service despite often having long lines.
Best chicken sandwich you can find.
Ok , this is soooo cool! A Chick-fil-a open for dine in !! After a long all day drive from Florida, we were absolutely pumped to find it. We went in and ordered like old times , enjoyed delicious food and went on with grateful hearts 🥰Also , the young people working there , they were great and seemed happy. Smiles all around. Yay ! Thanks for being open and making our day.
Employees will frequently forget your extras such as cream and sugar. Then when you have to go back in and ask for them, the girl working the window will never speak to you again. Definitely not the Chick-fil-a standards I am accustomed to.
I had to pick up something for a colleague. Chic fila bending the knee was unforgivable.Ill never be back. Used to visit two or three times a week.
It took over 25 minutes to get thru the drive thru. Thats never happened to me. Im glad I only got an ice cream 🍦and a coke or it could have been longer. No body apologized. Chick fil a was in a bad funk at lake point
Customer service is absolutely a five-star experience.no matter how crowded you get through the line in minutes. My nuggets was hot and my side salad the greenery was fresh and it was very tasty.
Wasted 20 minutes since the app doesnt tell you that its drive thru only before you order. Wouldnt have come here if I knew that there wasnt curbside pickup and I had to wait in a long drive thru line.
The Lords chicken is my favorite ! Chick fil a always has great service and some great people work there . I was having really bad day a few weeks ago and didn’t have enough cash for my coffee because of course I forgot my debit card at home I was short by just a few cents and the lady at the window totally covered it for me ! Love them and their new mocha cold brew 💕💕💕
Chix sandwich w_cheese and fries....hot and yummy, as always 😋!
Great food, great customer service and fast service love this chik fil a
This Chick fil a is well organized and moves customers through the drive thru very quickly. A pleasure to visit.
Fast service, excellent food.
Chick-fil-A is always great but I was surprised when I ordered the macaroni and cheese it was on point; I thought they invited my grandmother to come in and cook the macaroni and cheese😂... job well done!!
Really great and friendly staff. Food was on point. Definitely one 9f the better chik fil a I have encountered
Always impressed that no matter where I go, the Chick-fil-A never disappoints. The drive thru attendant was clear, concise, and never asked Will that complete your order? after every item like other restaurants. They were quick and efficient getting our order to us and the young lady who handed us our food was very polite. Thank you for upholding the Chick-fil-A commitment to quality.
Amazing staff. Last night we went to cfa and my little brother got an ice cream cone. The ice cream fell off and i caught it before it hit the floor board. I held my hand out of the window so it would drip outside. Before i could get a napkin the guy in the drive through leaned out and scooped the ice cream out of my hand. He then handed me napkins and a new ice cream. Possibly the greatest thing to ever happen to me at a restaurant. The devil works hard but chick fil a works harder.
NGL best sandwich Ive ever had
Service could be better not the same as other chick fil a in fact they got my order wrong 2x. I still ate the food which was delicious.
Ordered a large amount of food and half if it was old in addition to my yogurt which had to have been sitting out not in refrigerated which is required 🤔. Im annoyed. Then when I took part of my order back i was told I couldnt have a refund for my whole order. Well duh, I only brought back part of the order why would you think I wanted or expected to have the complete order amount refunded. Other then my food not being fresh the employees were nice if that matters. 🤣
I was a ball team in there and they moved things along quickly so we got our order so today and a timely manner just a Chick-fil-A way
Great service, great food. Thanks.
I went to this chick fil a to order a chicken sandwich and the person at the speaker said that they couldn’t make a sandwich with no pickles because the kitchen was closed it was 15 minutes before closing and also another time I order a CHICKEN biscuit and they first of all they didn’t say MY PLEASURE and they didn’t put CHICKEN this used to be the best chick fil a but now it’s just average.
Its Chick-fil-A. The food was fine, but not all the staff were wearing face masks. Plus, when I got my food, it was not exactly what I ordered. Why is it people in almost rural areas act like COVID-19 doesnt exist?
This location is well laid out, unlike others nearby. Chick-fil-A is awesome anyways, but this one is one of my faves
It was fantastic!!! Thanks for having your dining room open. Its been a year since I could enjoy sitting down and eating your wonderful food. And your staff was very nice and courteous and the food was perfect!!!
We have drove thru this location 3 times. 2 out of 3 times the order was wrong once we opened it. Once they put the order in wrong and we didnt pay up charge for side. The second time we were upcharged for the fruit but the bag had fries. The food was hot and flavorful, but not what we ordered
Cant go wrong with chickfila, never any complaints on my end.
Fast. Fresh. Friendly
The service was great even though it was crowded
Good quality food and service for the price.
Fresh food, fast service, clean facility, and friendly staff. Chick-fil-a pricing is a little higher than other fast food but well worth it. My grandchildren love Chick-fil-A. I am so impressed with their commitment to faith and family.
Best fast food chicken restaurant out there.
My kids loves C-FA. Loves chicken, Mac, and the employees eat are always great! You can go inside and eat.
Food was really good!! Had grilled chicken on a gluten free bun and upgraded my side to the superfood salad. With diet lemonade to drink. (Trying to eat more healthy) only reason for 4 stars instead of 5 is it cost 10.65. Kinda high for the amount of food I got. But again, it was good.
Awesome! I am a truck driver and with this virus stuff all the dining rooms are closed and I don’t exactly fit in the 9’ drive thru with my 13’6” truck lol. They were more than happy to serve me my food in the drive thru even with me being on foot. Sandwich was hot, fresh and delicious. Will definitely stop again the next time I pass through here.
The service was slow and they forgot our sauces.
Went through the drive thru around 2pm, wasnt overly busy. My food tasted good but my chicken seemed really greasy for Chick fil a. French fries were perfect. Staff was super friendly.
First time at a Chick-fil-A. Very good.
You can never go wrong with Chick-fil-A. Dont forget to scan your app to get free points for food in the future! Super nice staff, quick, and reasonably priced.
Always a good time here at Chick-fil-A. I am a truck driver, parked at the Loves for my break. I went across to Starbucks for Coffee and here for lunch, I was so happy to see this so close to the truck stop. The employees inside were very nice and accommodating. If/when I ever come back this way, Ill be stopping here and coming to this CFA.
I love Chick-fil-a! Everyone is very friendly. Usually I dont have any problems. When I do, they fix it immediately. Highly recommend!
Always good and efficient drivethru.
Awesome as usual! Stuck at the Loves truck stop and seen they were a short walk from us and skipped the other 5 places around, to go here, because if there is a Chick-fil-A then there I will be!!!😎👍
Ordered sandwich with gluten free bun but was told none were thawed out and they weren’t sure how long it would take. Offered no substitute or anything to improve our experience, as would normally happen at every other Chick Fil A we’ve ever visited. The server seemed unhappy when we asked for extra fries. Manager checked on everyone around us except us. We will not visit this Chick Fil A again.
Part of my order was left out of my bag. I had to go back in to get it. The food was good.
Great service, organized, clean and efficient
One of my absolute favorite fast food restaurants! Very fast yet it doesn’t taste like your typical fast food. You can tell the food is cooked with health benefits in mind and served with love.
Has their breakfast for the first time. Certainly did not disappoint. Only if I could wake up on time to make it there on time, lol
A nice 2 lines moving quickly, employees are outside taking your order. Fast and friendly service. Food was delicious and hot .
I really like this chick fil a. The employees there are always extremly nice. Its just a cheerful experience. You walk in and its clean, then you go to order and the employee greets you kindly and types down what you said amidst the appropriately volumed music behind you. Its pretty great.
Fries were a little overdone. Asked for extra Chick Fil a sauce for the orders and received one extra packet.
Typical Chick-fil-a. Wasnt busy and i got my meal quickly. My only gripe is that i like to sit and eat. And as a chain they have every parking spot set aside for something special and do not allow dine-in, where many other fast food restaurants in this area allow dine-in and have spots for someone to at least eat while they are parked.
The food was as usual, but the service was subpar. There was at least six young employees standing around behind the counter talking, not paying any attention to the customers waiting to order or to get drink refills. There was only one person running the registers. The dining room area was very filthy with trash all over the floor and at least half the tables needed to be cleaned. Looks like you need a more responsible night manager. I love Chick-fil-A but this location needs some help.
Our travel itinerary scheduled 30 minutes for this locations breakfast stop. Our team plus 2 cocahes were served almost immediately after placing orders with the cashier. Chick-fil-a NEVER disappoints me regardless of the region.The staff was quick and efficient, just not as morning friendly as some other locations we have been to. 4-stars because there is always room for improvement in everything.
Great tasting peach milkshake
The service was extremely slow the food was cold. try to use my Chick-fil-A app were changing to a different app I have lost many points last two visits. The service at this store is getting worse and worse.stop by Thursday night stood in line for 45 minutes finally decided to go to a different restaurant. They use the cooking oil extremely too long make chicken brown make chicken hard
So, my mom and I are passing by and decided to stop to get breakfast. We waited in line for 3 minutes. I saw to Managers standing and talking on the front counter. They could of easily asked if we needed to order. Finally, a man Glenn Jordan, asked us if we would like the order. He was kind and friendly. Very polite.The young woman who brought us our food was not friendly.We love Chick fil la. We will probably not visit at this particular Chick fil la again. We live in Gwinnett County. Keep up the great work.
Were huge Chick-fil-A fans. I was disappointed in the service at this particular restaurant. Im okay with mistakes, were all human but we had several that we had to have fixed. First-two of the 5 kids meals we ordered with fries. The fries were missing so we had to get those. Next, we had to exchange the dressing for the wrap meal from what was provided to the avocado ranch as ordered. The quality was top notch as expected.
Great Food and Awesome Staff
I did and order over my phone and got in the drive-thru line to pick it up. They could not find it it took them a while. Then I had to wait about 10 minutes or more to get my food. I order a lot on my phone and have never had this problem not sure what was going on.
The staff is polite enough but I ordered a burrito and it came out almost cold the first time and barely warm the second time. I was told that I needed to order something else because their cheese is really cold and there was nothing they could do about it. So basically avoid if you want a hot burrito.
Its a chick FIL a, how do you think my experience was? It was terrific of course
Food was great as expected with Chic-fil-a, but service was AWFUL. Not enough registers open for Labor Day and the line was almost out the door. The wait was worse... over 45 minutes for two combos. Wish we stopped closer to Atlanta or a bit farther north.
Theres always friendly faces here! They have great food excellent customer service and a very clean restaurant. Me and my sons love this place they have a big play ground for him to play on and they have seats out there for me to sit and watch him. They get your food out to u very quickly and I like that!!
Great food, prompt service, friendly staff
Today around 12:00 noon 7/29/2019 me and my father had a number 1 chicken sandwich combo with sweet tea today and both of us are feeling Severely ill after eating There. Never again I will eat at this location and I eat Chick-fil-A all the time.
I dont usually review fast food places, as theyre all the same. But this Chik Fil A is one of the cleanest, best run, and efficient ones Ive ever been to. The staff is so polite and prepared even when theyre slammed (which isnt uncommon since the Emerson sports complex is right there). Ive never had a problem or had to wait very long. The one day they had some computer issues with the registers down, they still moved everyone one through quickly and offered ice cream to those of us having to wait a bit longer.
Do people listen when you order your food?
Chick-fil-A has never been less than 5 stars in any of my visits. That is why I don’t mind eating here about 5 times a week haha. They are doing the Lord’s work!!
Had the grilled nuggets. Full of gristle and burned salty greasy taste - awful. Went to the side counter to get some kind of sauce, stood there a little while, no one even looked at me. Not the kind of food or service I expect from chick fil A.
The chicken portions have been consistently really skimpy and disappointing, also on this visit I was told 30 seconds on a sandwich and then had to ask again about it 20 minutes later. Worst Chick-fil-A experience for me.
This was really a special experience to visit this Chick-fil-A while passing through. Everyone was extremely friendly in the restaurant. The two ladies cleaning, Lupe & Maria, the FOH were greeting each and every customer that entered, giving hugs and friendly smiles (even when cleaning waste receptacles). I can tell there are the everyday regulars that visited, but management and staff treated everyone like they were regulars. The next shift had a section in the restaurant where they were having breakfast and readying for the day. It was evident management has assembled a great team that likes each other because they were all smiles and laughter, which really conveys pride and importance to the customer.Great location that takes customer experiences extremely serious.
Dont know if the food is good or not tried calling to see if can walk up to get food since I am a truck driver but they are too sorry to answer their phone doesnt even ring just straight to answering machine I will never eat at this chick fila if thats how they feel about customer service
Staff was kind, no issues with the order, tap to pay with GPay now works with the person that walks up to your vehicle, this most certainly will speed up the line and orders in general. Thank you for the new hardware 😊❤️
Its a Chick-fil-A and meets all of normal Chick-fil-A standards. Quick and courteous service. Parking at lunch time leaves a little to be desired there are definitely less spaces than there are tables inside. Looks crazy busy from the outside but when got in there was plenty of tables available.
In the drive in at 1015, pull up to the order window at 1030. Sorry we stop breakfast at 1030.Spoke with the manager on the phone, she said they were so busy, they had to stop at 1030.Usually great service at chik fil a. Not this one. Avoid
I have never had a bad experience at any chick-fil-a before today. My family and I ordered our dinner at the drive thru. Then confirmed the order with the young lady outside taking payment. Went to the window and pick-up the order. My wife and kids orders were all incorrect.
My fellow Gideon and I enjoyed the blessing of a quality meal after equipping local hotels with Bibles today. He ordered a salad and frosted lemonade. I enjoyed a #1 Deluxe chicken sandwich meal. All the staff were very pleasant and they were experiencing a fairly moderate lunch crowd.
Not the best showing for Chick-fil-A. Coffee was burned, wait was longer than usual, and we were denied spicy chicken breast for breakfast. The last one would be understandable if other locations had not accommodated and set expectations for the brand.
Love the location. Easy to get in and out. Really nice on the inside too. Quick drive thru and not extremely busy like a lot of the other CFAs. Love their milkshakes. Excellent Cobb salad.
The food is amazing. The employees are always nice. Never had a long wait even with a long line.
They overcharged me. The menu said 6.25, but I was actually charged 6.78 for a #1 combo. The $1 price difference (I bought 2, one for my kid) is not a huge deal, but charging the price you advertise is basic. Getting this wrong is disappointing.The food and service were great, as usual for CFA.
Breakfast is the BEST on Tuesdays! I just had a Chicken biscuit and I swear I got an Ratatouille Experience like never before!
Out of spicy chicken sandwiches on a Saturday afternoon?! How disappointing. Somebody dropped the ball.What they COULD have done and what most CFAs are very good about is to apologize and make it good w a small gift card. But this crew has more of a too bad so sad attitude. I will avoid this location in the future.
Like other Chick-fil-a restaurants, but extremely fast drive thru lines... As well as reserved parking for app orders.
Chicken is always great but the fries are always sub par at this location. Ate at this one at least half a dozen times. Each time the fries not meet usual CFA expectations. The cartersville one is much better.
Love me some Chik fil A however lately they have been getting orders wrong and forgetting items. They are sooo busy guess dont have time to check items.
Service was great but its just another fast food joint.
My favorite Chick-fil-A. Always prompt, and pleasant. They got my order wrong once, bit fixed it fast, and with a smile. Thats why theyre at the top!
The reason why I prefer Chic-fil-A is because of the fresh taste of the chicken sandwich, the butter taste of the bread and the Waffle Fries! Also, theyre closed on Sundays!
Very nice location, Chick-fil-A quality people.
When its good its great! When its bad its horrible! Check any special orders before leaving. They have a bad habbit of messing it up. I had a special order chicken biscuit that came without the chicken. WTF?!?! When they fixed it, it was great!!!
Restaurant was super crowded as it seemed a baseball tournament was going on a bunch of the teams were there, but even with all the people our food took less than 2 minutes to come out. Lines moved extremely fast and service was great as always at CFA.
Good quality food. Only problem was they forgot the cookie I ordered for my son. It was fixed when I went to the front counter and inquired, but Ive never had trouble at a CFA before out of all the times Ive visited over the years. This was minor, but still a first at CFA. Miguel who took my order was very conscientious and did a great job. However the person that delivered my meal dropped the ball, so to speak, and later remembered and came to me and admitted as such. No problem, were all human and make mistakes. At least CFA employees own up to them when they occur. Very professional in handling the oversight.
Have good food there very clean kitchen and ever where
Newer and clean. Great food, of course. Friendly workers. Cool outside eating area. Playground a little different than other CFAs, which made it new to the kids. Only suggestion would be to improve the order area - never know which line youre in or when its your turn.
Always a favorite places of mine. Thabk uou for having mac n cheese. I lovemylu guys and ow happy everyone is to be working for you.
Buzzy but worth the wait
Good location to stop if you are traveling. Several gas stations near by. Easy access to get to from the interstate and easy to get back on.
Poor management of the extra drive thru line. You get in line first and in the proper lane and then 6 cars pass you in the right lane. Figure it out, if I get here first I should get served first its that simple.
This location has a double drive thru like many others Ive seen. However, I chose to come inside and eat.I showed up at a REALLY busy time (3:30 pm on a Friday). However, despite that the food was very good, the restaurant was clean and service was fast and pleasant.
Its so great to be able to go inside again or sit on their patio to enjoy the best chicken sandwich in town.
Ive stopped there before service is good food is good but I must say this is a smallest chicken breasts Ive ever had on the Chick-fil-A Sandwich anywhere
There seemed to be about 20 employees working during my visit. I ordered a grilled sandwich and a peach milkshake. With so many people working it seems like it would have been delivered before I had to wait 15 minutes. As I was leaving, I ordered a large white peach tea lemonade to go...... this took 8 minutes.
Got a salad from them at Bowen. It was no different than visiting the store itself. Courteous employees, fresh food, and theyll let you have extra sauce without giving you a hard time. Imagine that.
Great service as always. Friendly employees who never forget the details like refills and sauces.
Fastest in town! Dont let a long line discourage you--it moves extremely fast. Fresh, Friendly. Always a great place to get food.
Dude! This place is da bomb! Better than those other cartoon chicken places. And da new building? Its da bomb fest.
Always consistantly and always good! You can count in Chik-fil-a where ever you go to be good and if something dies go wrong they will make it more than right! Loved the food and great service.
Delicious food, friendly staff, fast service and it was very clean. (We went inside and carried out since inside dining isnt an option right now.)
Fantastic drive thru! The peppermint chip shake is to die for
I was one of the first 100 when the store opened, I live only 5 min away and now my wife call this my Chick-fil-a. I dont think Ive ever had a bad experience at a Chick-fil-A, their customer service is great.
Great fast food place. Friendly customerservice, clean facility including restrooms. Theres a small indoor playground for children 3 and younger. Drive thru option available. It is close to baseball fields so they are used to serving up a crowd during busy hours.
Great food, fast, and clean!!
Always quick and fresh
They always get my order right
Waited for 20 minutes and it turns out they completely for got about my order. No apologize, nothing. Worst Chick-fil-A experience ever. May 6th 2017 @7:45 pm
Driving through we stopped here and Mrs. Ellen was the nicest women ever!!!! She was just a bundle of joy!!!! After 500 miles on a bike to stop and get something to eat and have met such friendly women was refreshing!!!!! Thank you Ellen for great customer service!!!!
Always great food
I do not travel much, but when I do I seek out Chick-fil-A because I love the Chick-fil-A Chicken sandwich, served by associates who are respectful to me and their peers. I passed up four other eateries with hardly any cars in their lots, and had to wait a few moments to get a parking space, to support this God-honoring business and staff! Continued blessings, Rodney Miller
Chick-fil-A needs no introduction but this one is a perfect oasis on our trips North after passing Atlanta. Its a easy off, easy on, just off the highway (75). With gas stations next door, traffic is low and staff is exceptional.
Chic-fil-a is always on their game. Great service, clean, consistant and a value for your money at all locations. I miss them on Sundays, but love that they are setting an example and trusting God to provide.
Average. Maybe just pumping folks in and out so fast that the quality lacks a bit. Great service with a smile from the crew though.
Great staff, super friendly, and clean. I was there over lunch time and was in and out in 5 minutes. One of the better Chick-fil-As Ive been to.
Very nice spicy chicken
Employees inside what nice very friendly the lady that was working outside was rude and so is the guy both kids Explains It All
Always a good choice. Havent found a bad one yet!
Arrived around closing time but the staff were still very friendly and top of their game. Clean and very tasty food per the norm. Bathrooms were immaculate and playground was too.
Total reviews rating 4.6
199 Reviews for Chick-fil-A 2023:
Review №1
2022-06-12Excellent food and efficient staff.This restaurant was one of their newer ones by design. I really like the indoor layout with larger tables for larger groups.This location also had a playground for the grand kids. Which is unusual in restaurants nowadays. However this one appeared to be very well maintained and the kids loved it! This was a welcome relief for both grandkids and grandparents as we were traveling on an 8 hour trip.
Review №2
2022-03-14What can I say? Its Chick-fil-a. Its always a good experience. Staff smiling and friendly. Food in a timely manner and as ordered.
Review №3
2021-07-30Insanely busy during my visit to this location today but what was mind boggling is that they only had one register open during a lunch rush. I forgot to order a milkshake for my son and asked to add it to my order and they actually expected me to get back in line (the same one I stood in for 14 minutes before ordering) which was now even longer than before to do so. I don’t think so! (The girl was quite rude about it, which I’ve never experienced at this fast food chain and not like it matters but they lost the sale of a milkshake by expecting me to wait even longer than I did for my food and her attitude about it) Lastly, I ordered the southwest chicken salad, of which I’ve been eating for years because it used to be amazing. Not today; I actually had to ask for cheese because you couldn’t even see any on it. Same goes for the black bean and corn relish but I had already waited almost twenty minutes for my meal along with the requested cheese, and I wasn’t waiting any longer. I am going to alert management about my poor experience and lacking quality because there is no way for them to actually converse with me about it via review responses. But as you can see from the picture, hardly any cheese and it looks like it’s missing the black bean and corn relish altogether! The cup of cheese is what I had to ask for after receiving my order. It’s hard to mess up a salad but this one certainly missed the mark today. I can’t believe I paid almost $10.00 for it when they used to be around $7.00 and were much better.
Review №4
2022-06-26I can guarantee they will consistently mess up my order EVERY SINGLE TIME. I literally have trust issues with every store and drive through because of this place and will not pull off u til I check everything which usually means upsetting the folks in back of em for holding up on the line. But it better than getting to my destination and realizing Im missing something. Theres literally never been a time they got my order right but I have to give myself some blame because I keep going back. Its the closest one to my house (but still kinda far) and my kids love the place so I always end up going even though I can guarantee Ill be annoyed. There was one time we got home and there was no chicken in the chicken sandwich. Like seriously how did someone manage to wrap that up without chicken!!!! What really drives me nuts is when they read the order back to you and verbally confirm EVERYTHING you said only to still not give what was said and confirmed. Its gotten to the point where I just tell my kids youre getting a classic chicken sandwich nuggets meal and nothing else because of I dare include one revision or something else, the order is surely going to be messed up. I dont know why this ONE location ALWAYS and I mean ALWAYS had issues. Ive gotten so many of those cards where you can get a free item because of the times they messed up but I wish they understood I dont care about the free items, Im cool with paying vs getting your sorry I messed up coupons to come back and be aggravated again anyway, just give me what I ordered!
Review №5
2022-07-07This place was packed, I didnt even want to go in but my wife was hungry and so was I... We were met in line by a very sweet young lady, she took our order, we gave her our name, we went to the cashier, he knew our name and what we ordered, we paid, sat down and within three minutes we had our food.. amazing, I dont see how they do it.. and the food is great.
Review №6
2022-06-08The staff here is friendly. Great customer service. The line isnt around the corner like most locations because they move swiftly in getting orders out. I dont like when they cant explain to you why there isnt fruit punch for almost 3 to 4 weeks, other then that this location is better than anyone nearby.
Review №7
2022-03-06Always Great taste, fast service. So glad this business gives their employees the Lords Day off. They return on Monday refreshed and restored and that shows in their attitude if customer. Service _ Betty F.
Review №8
2022-07-02I love this restaurant. No doubt about it. The person serving my dad let him make his order name to Frankenstein!🤣🤣 great food, and great service. I love you Chick-fil-A!!🥰❤
Review №9
2022-06-19Usually is a good place to get food here, but this morning made me think otherwise. I ordered some food around $25 at 10am. Got there around 10:32 thinking my food would be ready to be picked up. As I am aware breakfast stops at 10:30 I didn’t think it was too much of an issue because my food would of been made between 10 to 10:30. I stood there for 10 mins patiently knowing they were busy on a Friday morning next to a sports complex. I finally had to engage conversation with one of the employee explaining I had a mobile order. He walked around for a while handing out other peoples mobile orders and refilling drinks wonder where my food was. I then asked another girl if she could find my food because I have been there for quite a time. I told her I got there at 10:32 and she shrugged and told me that they don’t make breakfast orders past 10:30 after sitting there for about 20ish minutes. I told her to just cancel and refund the money. I walked out to my car and before pulling away my chick-fil-A app gave me the “ thanks for picking up your order “ or something on the lines of that. I walked back in and asked for the manger politely. I asked him if he can refund the money and rudely he told me “ sure, I’ll get right on that “ and at that point I was close to being late for work and had no more time to continue that nonsense. Really brought my Friday morning down for a while….
Review №10
2022-07-05If you are a person of color caution do not visit this place . I have never been to any Chick fil a and had a bad experience. When I went to complain about the blatant disrespect of the young lady outside in the drive-through the people on the inside said if you call we don’t care we’re the ones that answer the phone will handle it anyway we don’t care . Huh are you kidding me