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Phone: +1 706-940-0309
Site: https://columbusga.clothesmentor...
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–7PM
  • Sunday:12–6PM
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Total reviews rating 3.9

97 Reviews for Clothes Mentor 2023:

Review №1

2022-01-06

Took several very nice designer purses here to sell. After several hours, I was told by very dismissive staff that my bags were not worth anything. I could tell the way I packed them that they did not even LOOK at some of my purses. So I posted them on fb marketplace and made A LOT of money. I feel this place is biased. I would NOT recommend them for buying OR selling. Anything.

Review №2

2022-05-17

I used to go to [another clothing resale store] for all of my clothes selling needs, but started to feel like I wasn’t getting enough for me higher quality clothing. My manager at work suggested Clothes Mentor, so I gave them a try and I definitely will be going back! They gave me more than I had imagined before going in and the staff were all incredibly friendly and knowledgeable. I highly suggest going to their store if you want to make some quick bucks from selling your clothing and walk away NOT feeling used :)

Review №3

2022-04-29

I drove my mother from Albany Georgia to the store in Columbus Georgia yesterday. She purchased several items and when she attempted to leave the store, the sensor went off. The clerk checked her items and said that it must have been a separate store since her and she cleared it. She attempted to exit the store a second time and the sensor went off again. The clerk checked her back again and stated that she was OK to leave and if it went off again the to just ignore it. The sensor went off again The third time so my mother ignored it as she was told and left the store. This was so embarrassing! When my mom checked her back this morning, she noticed that the sensor was still on one of the items she purchased. I contacted the store and provided this information and advise that we would have to drive back to get it removed and if there would be some form of compensation as we would have to travel back from Albany Georgia. I was told that the manager would have to make that decision. I spoke with the manager and he stated to me, “It’s a simple sensor and you can take it anywhere to get it removed. We have had people come in the store with sensors on items from different stores and we removed them if we felt they were legit.” Well, I don’t feel comfortable doing that and feel it was the clerk’s responsibility to ensure all sensors are removed. He offered no other resolution. I feel that this was a very unprofessional response to an in-house error. We won’t be going back!

Review №4

2022-03-10

UPDATE RESPONSE TO THE OWNER: even worse that you took 27 items and gave me $60. Really??? You are gonna make around $270 on average for the items and you pay me $60 lol! I knew you were cheap but that’s ridiculous!!! Also, instead of defending your employees it would be helpful to apologize to the PAYING customer instead of sounding condescending. Oh well with gas prices I’ll save my money and donate my items to someone who will actually appreciate it.Terrible customer service to start with. The two girls working couldn’t look up from the phone to wait on me. There was one bag in front of me and I was told it was a 2 hour wait. I took two full baskets of plus size clothing (many still new with the tags) and they sent most of it back saying it had wear on it. When I pulled out a new top and asked why they didn’t take it she just said the same thing about it having wear. Also I shopped in the store and was very disappointed in the selection. Things were quite outdated and did in fact show signs of wear. Today was my last trip to clothes mentor. Save your time and money

Review №5

2022-05-13

Practically everything I buy comes from Clothes Mentor. Most items are from Chico’s, Talbots, Ann Taylor or Banana Republic & quite often they still have the tags on them. I shop there as much for the selection & quality as I do for the price. It’s the only place where I indulge myself with whatever I want.

Review №6

2022-06-28

After I made an online order, the store was quick to ship it out. Unfortunately the USPS took a while to get the package to me, but the owner of the store kept me in the loop about tracking updates. The items showed up in great condition. 🙂

Review №7

2022-03-04

A big DONT BOTHER!!! Lazy clerk asked for all hangers to be removed and leave clothes for them to look thru that were ironed or from cleaners. Then offered $2 on silk 90$ pants , etc. Then returned them all rumpled that she didnt purchase. Youre SO much better off donating and taking a tax deduction/credit. Jimmy Hall you need new lead staff.

Review №8

2021-09-05

I came in with a lot of name brand shoes a coach purse never used before and brand new expensive heels along with a dress never worn before tags still on it. They didnt buy any of it i walked around the store to see old worn out shoes smelly blouses and more. Old purses so for them not to buy anything in my bag i felt as if they where discriminating against me. I do not recommend at all 0 stars

Review №9

2021-04-26

I dont expect top dollar for my items. Many of my items are brand new and name brand. They nickel and dime you. Most of the stuff in the store is old. I go here maybe once every other year. The staff has changed and the new people apparently dont know how to price stuff. Youre better off just giving the stuff away or selling it on Poshmark, Ebay etc.

Review №10

2018-12-16

This is truly my FAVORITE store! I love the great buys in clothing, shoes, and jewelry! It makes me feel so good about shopping knowing you get so much for your money! Most of all, I deeply appreciate each one of their employees! They make you feel so Special and like Family! I absolutely LOVE this store! Thanks to all their sweet employees for always making shopping there, FUN!😊❤

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