Delivery
Yes
Cloud 9 Smoke, Vape, & Hookah Co. - Dallas, Ga in Dallas
Categories
Location on the map
Dallas, Paulding County, Georgia, US
Service options
In-store shopping
Yes
Health and safety
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 770-693-9198
Site: http://cloud9smokeco.com/
Site: http://cloud9smokeco.com/
Opening hours
- Monday:10AM–12AM
- Tuesday:10AM–12AM
- Wednesday:10AM–12AM
- Thursday:10AM–12AM
- Friday:10AM–12AM
- Saturday:10AM–12AM
- Sunday:10AM–11PM
Cloud 9 Smoke, Vape, & Hookah Co. - Dallas, Ga in other cities:
Comments (160)
Cool employees and great prices with a wide selection of everything good!
Great selection and a knowledgeable and helpful staff. If its smoking/vaping related in any way, they likely have it. I know if Im anywhere in the metro Atlanta area there is a Cloud 9 not far away and I will be able to get what I need. I cannot think of a reason to set foot in any other vape shop.
Cloud 9 is my favorite vape shop. The employees are cool, friendly, and knowledgeable and don’t waste time. I like to get in and out and they always hook it up. They have juices you won’t find anywhere else and reasonable prices. Go here.
Super friendly & knowledgeable staff. Lots of products. Love going in this place.
I purchased a faulty device and when I called to bring it in for an exchange I was told all sales were final lol probably why they didn’t give me a receipt . Pretty sketchy
Always helpful staff. Always vape juice on sale. Convenient location. Cool little shop🙂
Friendly staff. Very knowledgeable about the products. I would highly recommend this place.
Awesome service and they’re super knowledgeable. My main man will hooked me up on a super sick recycler, not to mention we both have the same super sick name. Why would anybody shop anywhere else?
This is my favorite shop to go to! Not only do they always carry higher quality products than most other shops, the prices are so much less. All employees here are wonderful too. Ethan, went above and beyond one day to make sure I didn’t walk out without a smile on my face. He got me hooked on CBD and the new salt 100 pods! Definitely give this place a 5/5 for great products and great customer service
Had nothing but excellent experiences so far from these guys. Employees seem to be well versed in the product knowledge and looked up to make sure they’re coils were compatible with my vape. On one occasion an employee called multiple stores till he found the product I needed. Never had a store in this industry do those things for me. Wide selection too so I usually leave with more than I come to get
The staff at Cloud 9 is outstanding!!! Always willing to help and offer suggestions.
I went in here after visiting other shops and I had question. They were extremely helpful. I am thrilled with my purchase based on the recommendations. I will not go to any other shops again. Cloud 9 is officially my place. And their prices are great which is a bonus.
Thought the place was outstanding my first experience. Haven’t seen the same employee/manager since. Now, I will not return. They sell products that are defective even on a $20 piece of equipment. They are extremely overpriced on vape mods especially and charged me almost double for my latest model. The employee helping me buy, saw the sticker price of the tank (which was $40) and said it was wrong and charged me $50. How do you not honor the displayed price. This last experience trying to exchange or return a product unharmed that was sold to me defective while employee explained it to be most accurate. I’ve spent prob $1,000 with the place but they just lost a customer indefinitely. I know for a fact if that same manager who took care of me the first time, would have taken care of me this time to make sure I wasn’t ripped off. There’s a small mom and pop shop on 41 by Cedarcrest who are honest and good people. Who WILL NOT rip you off!
Thank you Gage !!!! Awesome customer service and knowledgeable
They’ve got a great amount of CBD products to choose from, it definitely has helped my mom with her chronic pain for many months now. The staff is friendly and knowledgeable, and really take the time to give you the products you need—NOT just what they want you to buy. Thank you James and Kyle at the Dallas store!
Used to shop at the Carrollton location nearly every day when I lived out there, but this location is just as awesome. Awesome employees that are helpful and cool as heck. Will be back again!
Always a friendly and knowledgeable staff when I come with my dumb questions.
What a great experience (James) was such a big help. He took the time to explain to me how and what the the product dose. Ended up buying the dr. Dabber kit and I couldn’t be any happier with my purchase. Thank you James your the man
Went in today around 6 to buy a vape. I have little to no knowledge about vapes. Zach W and William Bates were on shift and helped me out tremendously. Super professional and knew what they were talking about. They made time to answer my questions and walk me through setting up everything. Absolutely fantastic employees. Will definitely be going back to give them my business!
The employee that helped me today was awesome! Super cool and very polite. Definitely a place I will good back to and recommend to friends!
Wow, would get a zero if I could! I have been a loyal customer to this location and recently purchased a faulty device. I was never told about the 48 hour return rule however I was back in the store within 48 hours to discuss my issues and pacified so that I would exceed the 48 hours. I have had the device 4 days. Was told by the kid it was a great device then Today when trying to return it was told that this brand is notorious for being of poor quality....really? Manager does not care about repeat business. Going to see if Ciggys is any better. Beware buyer of their “48 hours” and scamming sales techniques.
Always great customer service with a smile at this location. the store is neat and tidy and very inviting as well.
I had no idea cloud 9 was into CBD products. Stop by this shop and it offers so many varieties, there is something for everyone. In just breaking into learning about CBD.. I cant say enough about James and the knowledge he has.. not only about CBD but about the entire industry in general. James is awesome, I will definitely be back.
Awesome selection and the staff are always personable. Always my go to vape store.
This was the first time at this location, I met James and he is AMAZING!! So nice to have someone that is knowledgeable and a blast to be around. Thank you for making me feel that Ive been a customer for years. I found a new home!!
Overall A certified shop 💯… recommend! This location. Great energy and variety of options!
I had quite the pleasurable experience at this Cloud 9. They helped to guide me through setting up my vape, they went out of their way to make sure that I understood all the ins and outs of my new device. It seemed as if I had their full attention and they made sure I was vaping before I left the store. I will definitely be bringing my business back again.
There is a reason why I avoid ALL local head shops and Cloud 9 is the perfect example. They ALL lie about pricing and the origins of their products. I have been using Medicali and Hi Si glass for a few years now, so its safe to say, that I have knowledge concerning both companies. Cloud 9 sells Medicali at the suggested retail price and Hi Si glass above retail, plus taxes; and the lie they ALL tell is that the manufacturer sets the prices and they cant negotiate. Yet, you can go online to either Hi Si glass, Medicali or 420 Science (concerning Hi Si glass only), and get the exact same products shipped to your front door without taxes and at a cheaper price in ALL cases. Medicali glass is NO different. An example: I was interested in a Medicali piece that retails for $260.00, I able to purchase the exact same piece directly from Medicali for $166.00, no taxes, free shipping, no gas or time waisted negotiating. In the case of Hi Si glass, the prices are higher than Hi Si sells their own products and you can get 15 - 20% off purchasing directly through them. If the manufacturer truly sets the prices on their pieces and you allegedly cant lower them, then I only ask, then why are you selling them at a higher price than the manufacturer itself??? I communicate regularly with Hi Si and Medicali via email or telephone. Both respective companies are very customer oriented and love working with people. Cloud 9 depends primarily on the consumers ignorance concerning a products pricing and general information. There are many companies who claim to be American Made, but are actually produced in China; and Cloud 9 promotes them as being American Made. A classic example, Diamond Glass. Diamond Glass is made in China for an American based company. The are several other allegedly American companies that sells the exact same glass pieces as Diamond Glass with their own respective labels, not to mention, you can also find the same pieces on DH Gate, so I need NOT say any more. As far as the price matching, thats a lie too. I need not define what price matching means. So between ALL the lying, price gouging, and failures to match prices as they so boldly claim to do, please take your business elsewhere. In each case above, I was able to save between $100 - 200 and in some cases, even more. ALL local head shops are dishonest, liars and dumb about the origins of their glassware (or they truly know, but deceive the consumer! ) They purchase ALL of their glass at wholesale prices, thus making their profit margins in most cases 200 - 300%. Do not get caught up in the American vs Chinese glass argument, because the same Americans that advocate against Chinese glass, are in reality selling you China Made glass with their American designed labels ONLY, at American prices (imagine the profit margins.) Bottom line, buy what youre comfortable with or can afford. If a consumer wants an American made product, thats what they should be sold and at a fair market prices. You Always catch more Bees with Sugar than you can Sh**!. If Cloud 9 attempts to address this post with anything other than the truth, I will edit it, post ALL supporting links and expose even more American brands that are being produced in China, and lying saying that they are American Made. Just to show you how serious I am, I will start with Cloud 9s popular brand, Grav Labs. These fools havent made an American piece since about 2007, its out sourced to China and being pushed onto the American public as American Made at premium prices. In closing, its your money, dont just give it away for NOTHING!!! ALL of this information can be found on line for FREE, just as my review is FREE! STAY SAFE and be cautious on who you spend your hard earned dollars with, especially during these times!
Great place with a wide variety of products, nice friendly people.. The people who work here really know whats up with all your needs, I would recommend going here to anyone who needs product.. 😎
Always a great experience. The staff here is very knowledgeable, very helpful and like to get to know their customers.
Im not very knowledgeable when it comes to vape mods and juices but I came in to this shop looking for a new vape and was not disappointed. I was given a 10% discount on my vape because it was my first time there and also a lower price on their house juices, which are awesome. I highly recommend the strawberry watermelon. The mod was perfect. Exactly what I was looking for. He even showed me, in depth, how to change the coils, charge it, and load new juice. Im kicking myself for not catching his name but Im so happy I found this place! If youre in need of anything vape related, this is the place to go.
I like the vape juice selections. Today, I was there to pick up some juice and my order was rung up wrong. He sold me something I was only inquiring about but was very helpful about it. He couldnt refund me my money but offered to give me another juice. It was frustrating at first but he was very helpful with sorting it out. Adam was great.
Called for Juno Pods, the associate at the store claimed they had no starter kits but had Tons of juno flavors.I arrive at the store to find 5 of 18 flavors that juno has to offer, not only that but the flavors they did have were all high 48mg nicotine with no other options.EditI really like how the owner replied, I think thats fine customer service and though I have not spoken to him yet I can tell he takes care of his customers well. Ill be calling later this week. Thank you.
I bought a nector collector from cloud nine i havent had but two weeks and the pipe feel apart and now they tell me thats there is nothing they can do about replace it so i will never spend any more money with this company just so everyone knows i wouldnt waste my money with this company
Came in late, they sold me some coils I wasnt used to and was new to. Guy was pretty rude and didnt seem to want to be at work or help me at all. Dumped all my juice out that i paid for. Had to wait awhile outside first because he was in the bathroom. Its nice the hours are late for people who work all day, but if u dont want to be at work then looking for another job might be your best bet....will not return
The individuals working here helped me pick out a vaporizer and showed me how everything worked. After taking it home I learned that it was a defective unit from the start. I returned to the store and learned that they would not allow me to return the unit and that I would basically have to deal with a leaking defective unit or trade it in and only get half of my money back. I suggest never buying from here because they dont support what they sell. My unit leaked from the very moment it got home from the store. The guys working there were great, but the store owner was zero help.
Cloud 9 Dallas keeps a great selection of CBD, Vapes and glass products. Its the best store in the area for any smoking essentials! I recommend this shop to all of my friends and family. Great job Cloud 9!
Russell was very helpful! He took the time to show us different items and explain them! He was very nice, professional, and knowledgeable! We Will definitely be repeat customers!!
Came in today to four employees and zero masks. You would think a smoke shop would understand how a respiratory virus can pass from one person to another through the air but apparently not. Extremely disappointed.
Everyone who works here has been super friendly. Great variety.Always have what I am looking for!
Great place to find a wide variety of incense, vape accessories, kratom, pipes and tobacco. Staff is always super helpful and they never seem too busy. The prices are a little higher than retail but its justified by all they have to offer.
Juice here tastes great on my fingers and WEAK A/F in my tank. 4 bottles of wasted money. You got me that time but it won’t happen again!!!! Employees told me( oh yeah this is our BEST SELLING JUICE )
These guys are doing a amazing job !!! All very knowledgeable and helpful. I love these guys, James, Parker, Josh and Sam. Great store. !!! ❤❤❤❤
The employees here know their stuff, and the manager is awesome! Heck, the whole staff is great!! Thank you!!
I came here around a few months ago with my girlfriend and had a great experience. Guy running the shop was great and was very knowledgeable. Will 100% return.
1st time in and the young man was very nice and helpful! Great place will be my new Hookah supply store!
Always a great selection, prices, and friendly service.
Got double charged for the same one item. Wow. And they dont refund. Say what??? Beware!
The staff is absolutely wonderful and answers every question i ever have. I drive out of my way to comeSpecifically to this shop im Dallas!
Just picked up the Pax 3 from cloud 9!!! It’s is AWESOME. I wouldn’t have walked out of the shop with it if it wasn’t for Ethan, he literally changed my mind completely about quality! Now I see why everybody raves about the pax, it’s loterally the best thing I’ve ever owned. I will definitely be back for the Volcano or Peak, exceptional salesmen!
I came in today and had great experience with blake he showed me all about the way vapes work i am curently a smoker trying to stop a bad habbit. he and another coworker. Had great costomer service not only to me but others aswell !!
Very helpful and friendly. They have a great variety of everything youre looking for. Ill definitely go back.
Love this store, everytime I go in, I come out satisfied. Cool people.
I just recently started Vaping. I never really knew what it was, and I didnt want to get caught up in some trendy new thing just to blow clouds. But, I finally researched Vaping, and found that it is far healthier for you than smoking cigarettes, and you can basically start at a high level of nicotine, and slowly bring yourself down from there at your own pace. Research all the chemicals in cigarettes, and youll see what I mean. So now I have a nice Vape Mod and Coil thing, and I continue to get my E-Juice from this place. They run deals like buy 2 get 1 free at times. And they have an awesome selection of hookahs. I plan on getting one of those soon too. If you havent tried vaping yet, go here and get an inexpensive device - then upgrade or whatever later. Its FAR healthier than cigarettes. Google Vape vs Cigarettes and youll be surprised. The staff in here are really nice, and they have hundreds of flavors of Vape Juice.
I drive a bit out of the way just to go to here. Absolutely love the wide selection of juices and the employees. Theyre always helpful and friendly.
Tony and Tyler are the rest of the crew at cloud 9 in Dallas are great they know the juices and are extremely help and make sure u get everything you need and know everything about any mod you get its an amazing place to go for your vape supplies and juices.
I went in there this past Friday to get my mother a birthday gift and everything was seemingly fine until Sunday when she received the Grav Labs peice and proceed to fill it with water and relise the base is completely cracked under the paint to the point it was just spewing all water that was put in. I call the the store the following Tuesday to find out what they could do and was redirected to the owner who offered me a full store credit for the peice.Edit went in there today yo redeem the store credit and was told that they where not going to honor their word shady shop shop elses where
This is the only place I’ll buy my smoking items from. The vape juice selection is awesome and the crew that works there are very nice. They give great customer service.
Love this place! The employees are so nice and helpful! They have a wide selection of juices and glass! Good vibe here
Expect overpriced kratom. I asked if they price match cause they are 10 dollars more then the gas stations they told me they dont and let me drive away meaning they overcharge
My go to shop. James is always super helpful and the staff is friendly and knowledgeable
SO MUCH GLASS AND JUICE!!! Came in to scoop a piece and get some juice and was overwhelmed with the selection but the staff there was awesome and really helped me find exactly what I was looking for also their buy two get one one free deal on juice is the best around
The guys are super helpful and they have deals all the time on new stuff all the time, and just generally the best shop around
Great experience! The nicest people work here !!
Very nice guys there! Got everything we wanted and got some great advice to. Definitely will do more business with them!
Very nice shop. James was very helpful and I will be back.
Good selection but not very customer service oriented at all. Dont go close to closing because theyre practically shoving you out the door!
I just moved to the area and had a great experience. James was very knowledgeable and helpful! I will definitely be back.
The girl that helped me was a great help and real hot 😘😍😉
Great shop in perfect location! CBD selection suiting all needs! Helped out my whole household, CBD works miracles!!
Friendly and helpful staff - Thank you!
Couldn’t have been happier, thought I knew what I wanted walking in but thanks to the gentleman helping me I came in underbudget and with a better product. Couldn’t be more pleased with the service.
This is a great place to buy counterfeit products. I will never recommend or return to this establishment. Check before you buy.
Im so sorry about the 1 star review earlier. I had a bad experience at a different location. This was an oversight as I was reviewing and rating!
Suppose to be opened at 10. It’s 11:30 and the store is closed.
This place always has what we need and they always let us know when deals are happening.
Shootout to Rusell! Super knowledge and cool dude. Live 2 minutes from a shop in Hiram but drive 30 minutes to come to this shop.
Its a nice clean shop. The guy working was knowledgeable and helpful. I will be back
The best around! They get all of our business. Always friendly and willing to help
Very nice young man who helped me out and very knowledgeable about the products they sell.
The staff is always so nice and helpful! Always greeted with a smile.
There never in stock with any good juices that are hot or coils. Plus this place is way over priced.
Great staff and store. I got what I needed plus more
Awesome place! Staff very knowledgeable and friendly! Thank you for the great experience!!
Great products amd staff was super friendly and helpful!!!! Definitely Be back!!
Good products and customer service.
Great products and awesome customer service, employees are very helpful and knowledgeable about the products.
Never a bad time at this shop. Come to get their weekly juice deals
Very helpful pointed me in the right direction of vaping where I eventually quit smoking cigarettes. I would definitely recommend.
Bought two to three items they gave me a discount :) very nice
Great place employees were good to me and lots of things to choose from
Buy all my vape stuff there. Never had a bad experience.
Good product and good quality. Staff members know what they are talking about
Bought a sutra mini for a great price, managment help alot!
James and Parker are good guys. Will definitely be back.
Favorite place for vape juice and supplies. Good prices and helpful employees.
Worst experience ever, the day workers are complete ignorants. They simply dont have manners and were very rude.
Great prices on glass and ejuice, will definitely be back in the future.
Under new management, things are improving! Thank you for your concern about my previous visit
Had what I needed. Very helpful with questions I asked. In and out quickly.
Very friendly staff and a great place!
Not bad, tasty flavors, helpful staff
Great crew , very knowledgeable and helpful
Large selection with great prices! Christmas shopping was made easy here
Terrible service and terrible products.i think you are mistaking me for someone else. your house juice did burn my coils to hell though.
Bring back James! You need an expert there!
Dudes there are awesome, perfect costumer service.
Great place. Great products
Always friendly and always has what I need .
Always good energy & great service !
JAMES THE MAN!!! this the place to go. good service.
Staff is helpful, friendly -- theyre great!
Great customer service, great prices!
Shawty that work there knows what she talking about and she beautiful 5 stars
I love the people and the products
Great staff. Good selections.
They have a wide variety of things to choose from
Great prices but the coils are burnt to hell9 and back
Guys there know what theyre talking about, and are good at giving recommendations!!
Great staff and great prices on cbd!
Very helpful. Nice shop
Very helpful and friendly staff!
WORST manager ive ever spoken to, full of disrespect.
This location never has what I need & the service is mediocre at best.
Good vape store with lots of products
Nothing great in this shop and employees are not much help.
The guys were awesome.
Great place for all your smoking needs!!
Nice experience no complaints
Cool place
Smoke shop... Decent fluids for vaping.
This my shop for life !!
Good cbd
Excellent staff!
Great inventory.
Love love love the employees!!! So helpful!!!
Highly recommended. 😎
Very helpful staff.
Cool shop
Love those guys
Ask for my man Zack
Excellent service!
Convenient and affordable!
James was the man
Cool
James is the man
Great staff
Very helpful!!
About
Bro this place sucks monkey nuts
Total reviews rating 4.5
160 Reviews for Cloud 9 Smoke, Vape, & Hookah Co. - Dallas, Ga 2023:
Review №1
2022-07-20Amber from Houston Texas here. I was visiting Dallas Georgia and had to go to four other smoke shops until I arrived at cloud nine. I was looking for canisters for whip cream cartridges. Everyone had cartridges but no canisters no crackers or balloons. How can you have a good time without all the necessary utensils to have a good time with? Brandon from Cloud 9 was my savior he even was courteous enough to leave cloud nine location one and go to cloud nine location number two to pick those up for me and brought them back, two canisters and a goody bag that was fabulous he totally went out his way to help me out and that is a rare quality in people today. The people at cloud 9 and are very knowledgeable and kind. Brandon followed up with a text message with me to make sure everything was ok. I recommend the store to everyone who wants to be treated like a human! Thanks again
Review №2
2022-04-11From the moment you walk in to the moment you leave, somebody is always available to help. Ive been here a number of times for vaping needs like juices, devices, etc.The staff is always super friendly and easy to communicate with. They always give helpful suggestions and make sure youre buying something you like.As for the products themselves, they have a ton of flavors, juices, hookahs, pipes, and papers. Something for everybody. If youre looking for a place to settle your vaping needs, this is the place to go. Outstanding service and even better prices.The vast amount of selections they have makes it sometimes hard to choose but there is always something for you there.
Review №3
2022-08-07The employees here are always so helpful. Love the atmosphere and the products. I’d work here if they’d let me lolThey always have what I’m looking for and are very kind in helping me find it.
Review №4
2022-07-11Love this shop. Haven’t really got to explore my options yet as far as all other products. I usually come in there to get some papers and or wraps. All of the employees are awesome. But Kayla stands out to me. Love her, She be on it bruh lol. Helps you with whatever youre looking for, will give you details on products she’s tried. If you guys see this, thank y’all. And tell her I preciate her very much. Look forward to continuing doing business with y’all.
Review №5
2022-08-15The laziest worker I have every meet. I asked for a 80w voodoo cartridge for a vape the women refused to read the back of the box. She kept saying she don’t know what cartridge I need and she would have to read each one to find out. It was only out of 3 boxes. Her lazy attitude will keep me from ever coming back.also I was the only one in the store so it wasn’t like I was hold up a line or anything.
Review №6
2022-04-09Staff is knowledgable, friendly and just downright awesome people. Oh, and great products for all your vaping, CBD and delta 8 needs.
Review №7
2022-01-10I went in for delta 8 and the younger man at the counter (upon guessing and being correct I found out he was a Taurus) was very helpful! We chatted and he was knowledgeable about the product and conducted business with gusto. And the gorgeous younger woman (who is a Gemini) with dark hair was SO cute and helpful as well! We exchanged business informations and I hopefully gained a customer at my restaurant as well as a new place to buy my delta 8 in a pinch! 10/10 will go back even if it’s just to talk about my sign with this pretty girl 😊🤣🖤
Review №8
2021-10-18The manager Chase is making some great changes, not that it was even bad before. The dude has great vibes, professionalism is top notch. I will ONLY come here from here on out. Never came to a vape shop and felt so welcomed. Thank you Chase.
Review №9
2022-04-01Madison has great recommendations and it’s always friendly! Great costumer service!
Review №10
2022-06-22Love this place! Everyone is always nice and helpful