Delivery
Yes
Cobb Luxury Cars in Marietta
Categories
Location on the map
Marietta, Cobb County, Georgia, US
Service options
Offerings
Buys used goods
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 770-575-0303
Site: http://www.cobbluxurycars.com/
Site: http://www.cobbluxurycars.com/
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:Closed
Comments (199)
My time at Cobb Luxury Cars was awesome. Very friendly crew and cool environment. Amad was really cool, patient and energetic. He took his time to show us different cars that would work with our budget.
It was all lies. I started the process explicitly tell them I want everything finalized before I drive 5.5 hours. The day before I got there they said I need more money down after a previous agreement. I ever clarified that the deal is good with the trade in and they said yes. I got there and said the deal can’t happen because of my trade in. I told them I have a trade in several times and told them I need the negative equity rolled over. The salesman Brooke lied to me. Hr told me to sell my car carmax. They will give me less for my car and the deal can happen and I can pay the remaining balance overtime. I went to carmax and they told me I had to pay the remaining balance right there. I was almost carless 5.5 hours away from home. This highlights the corruption in this dealership.
My salesman Frank Brook was the best salesman very polite and cares about his cusomers needs very multi tasked I bought a 2009 mercedes 550 that was in excellent condition , you need a ride go see Frank Brooks he will get you rolling. I must retract my statement i was asked to give a 5 star got 15 minutes down the road got a bad vibrtion from vehicle which i purchased on 5-17-2022 for $12,800 cash took it back to find out the trasmission was gone the vehile was sold to me as in excellent condtion this dealership had prior knowledge of this now the owner is ducking and dodging me and the staff is now very uncooperative beware of this dealership They have mechanics and a shop onsite but dont be fooled they are patching up car just to get them off the lot because the state of georgia has no lemon law and they are selling lemons the deception there is very real. Wolves in sheeps clothing
Purchased a car even after they messed up the paperwork. On the way home from the dealer the check engine light came on, of course the dealer would offer any assistance. Car needed an expensive repair. Unprofessional. Would not recommend.
I went to purchase a vehicle, I’m a mechanic. Very nice set up of cars don’t get me wrong. But, there no good. Good enough to last the first 2 days or even a month. Beware ppl
On June 18th 2022 purchased a 2011 Buick Lacrosse in good faith and under the assumption that this dealership was on the level. I was not informed of any real problems with the above referenced vehicle. Outside of a cracked windshield which I was planning to replace anyway there were only superficial scrapes in the interior of the vehicle. Planning to drive back to New York something in me said have the car checked out. To my surprise there was literally a list of things that need to fixed. Rear brakes, the starter and coolant lines in addition to other unresolved issues. had to addressed out of my pocket. Now Im 2,000 deeper in the hole for repairsthey shouldhavemade prior to the sale of this vehicle. Do not purchase a vehicle from this establishment unless youre looking for a project to work on.
Very Bad For Business , did a credit app on Thursday was told my check stubs looked fraud from my current employer , told I needed to send in bank statements for proof of direct deposit did that was told on Monday it was sent over to bank should her something the afternoon never heard nothing called back the next day to get an answer still nothing now today I call they claim I need a co signer with a 650-700 credit score for a 12999 loan … ask for them to show me where the bank stated that they say they can’t , not only that it never showed where my credit was ran on my credit report …. This definitely is not my first time financing a car on my own so I know how all this goes I was just discriminated against and they just didn’t want to sell the vehicle to me or felt I can’t afford after I just financed my own Infiniti 3yrs ago. For a $24000 loan , my previous car was financed with just me for a $13000 loan and my first car I financed at 18 was $18000 I signed by myself they are bullshittin and definitely janky definitely doesn’t take a bank long to give a decision for a finance loanDEFINITELY DO NOT DO BUSINESS WITH VERNOON He Hung The Phone Up In My Face Once I Asked For Proof Of What The Bank Said Everyone Knows You Are Entitled To Knowing The Banks Decision Once They Respond Back With Information Especially When I’m The Buyer That Applied
Frank Brooks is AWESOME if you need a vehicle be sure to go to.Cobb Luxury Cars and see Frank and he for sure will try his best to get you in the ride you need. I was looking for a truck when I came across this Beauty and Frank Brooks did everything possible so I could drive away with it. Thanks Frank
You’ll regret coming here. READ ALL THE 1 STAR REVIEWS! They hide issues in their cars and act nice, until you drive off. It’s all a scam. You’ll see when your car breaks down within a month.
Cobb luxury cars sold me me vehicle that was was not clearly fix on. I had it for 2 days and the eugine gave out. Now I need a whole new eugine and the worst part the company didn’t do nothing about it.
Frank Collins really took care of me and made sure I was comfortable with my decision!!!! Very professional and excellent customer service. I will be coming back for my next vehicle
The staff here are great and helpful !! Mr.Collins worked with me to get the car I wanted . Highly recommend this company for buying & trading your cars !
I was on the market to purchase a used car. I was referred by a used car salesman off Memorial Drive who works at Olympic Auto, to a place called Cobb Luxury Cars (at it’s second location on 72 Atlanta St. Marietta GA 30060) to find the specific car I was looking for, an Audi Q5. I was referred to named Ralph.Before I even went on the test drive, he stated that he wanted to be forthcoming and he told me that the radio was out and that I would need to have it replaced, and that there was an Air Bag sensor that was out on the car. I was okay with that because again, they seemed to be minor issues and he assured me that they were minor and that the car was a solid car otherwise. I explained to him that I needed to have something reliable to get around in and to drive my three year old son around. My son was with me when I was on the test drive and when I made the purchase.After the test drive, Ralph and I continued to discuss the car and it’s total health. I realized that there is no lemon law for used cars in Georgia, so I asked plenty of questions to get an understanding of what I was getting with my purchase. He told me that the car even performed very well when he was behind the wheel and that I truly had nothing to worry about with the car, as he described it as being a “solid” car. So we went over the details on the repair of the radio and the air bag sensor. At the onset, he was offering to have the radio repaired before my purchase. Then suddenly he told me that he wanted to give me a discount so he could put the repair off on me. He sat with me and looked up replacement radios so he could give me an estimate on what it might cost to replace. It was a range of about $300-$400. I paid EZ Auto Inc $3,000 on the day I test drove the vehicle (12/9/19) and then came in the next day to pay the remaining $7,134.25 which was the full price of the car including the discount.Three days later, the car needed a jump again. I called Ralph to see if the car was giving me a “Weak Battery” notification in error because he never said anything about the car needing a new battery. I asked if the car needed any repairs and he previously assured me that there were those only two minor repairs. The next day or two passed and the car went dead while I was driving it. I lost all control over the vehicle with my three year old in the car with me.I tried to jump the car again, and it came on but would not accelerate. I had to leave it in a strangers driveway and then have it towed the next day to an auto repair shop. I took it to a place called Anthem Auto on 12/17/19 where they have a 5 star rating for import/luxury repairs. They ran a diagnostic and told me the car needed a new battery. I paid them $550 for the job. I got the car back and on the same day the car was dead again. The technicians at Anthem Auto were taken aback. They had the car towed back to their shop and they replaced the new battery again, but this time with an authentic Audi battery. They said it went dead again because the car was not programmed to receive a non-Audi battery.I got the car back and again, it went dead while I was driving it. I then had it towed to Audi where they programmed the car to receive the Audi battery which still did not work! Audi connected the car to their diagnostic system which exposed what is truly wrong with the vehicle. There are three computer nodes that are key to the brain functionality of the car that need to be replaced. The car cannot keep a charge because the computer is “Brain Dead” which basically means these people sold me the shell of a car. I arrived the day of the 27th and Ralph told me that the owner (Only referred to as “Alex” was only going to offer me the “trade-in value” of the car at $5,000 which was half of the money I paid for the car 17 days prior to that date. This let me further understand that I had been conned by these people. They knew the car was faulty and only worth $5,000 or so from the very beginning. You are taking a huge risk if you trust anything they say to you.
Nice owner and the person I worked with was Frank Collins. Frank was polite and professional and easy to speak with. I saw the vehicle on cargurus and called to find out if it was still available and it was. Went to check out the vehicle and test drive it. Was not ever pressured and was allowed to take my time on the test drive. Came back and I found 1 issue (brakes n rotors). That issue was scheduled to be taken care of and I was given a discount on price (300.00) for being prior military. I had my own financing so doing paperwork was easy. Came to pick up the vehicle the next day and Whomever did the cleaning/detail job did not do the best job and that is why I put 4 stars but I was told to come back Saturday for another cleaning and if it is up to par then I will change to 5 stars.Vehicle is 2014 Audi A6 3.0 with 65966 miles. Price was 17,999 and reduced to 17,699 and replacement of brakes/rotors were done. They didnt have a 2nd programmed key but I was given a blank and will have to get it programmed myself. I think that is fair. I would definitely recommend buying a car here.
Updated Review:Although I wrote a great review about a year ago for Frank Brooks and Nick, unfortunately I’m going to have to give an updated review.After buying one vehicle from the lot a year ago, I directed my brother to also look for a car from CLM. Frank Brooks helped him out in choosing a vehicle that was stated, “Everything was good with the car and it had a clean CarFax Report.” Being that I had no issues a year ago, I had no reason to believe that CLM would direct me wrong this time.However, after getting the car inspected by a trusted mechanic, we were told that the car needed $3000+ in repairs. When trying to contact CLM about the vehicle, we have yet to get a call back from them or have been given the run around about the management not being available or in the office. There was even a point in time where Frank stated that “[he] didn’t even sell a car.” Again, very confusing and misleading.I usually don’t take the time to write out reviews but in this particular case, I felt as if my previous 5 star review would be misleading towards other future car buyers. Buyers beware!Old Review:Frank Brooks and Nick were super professional and helpful! Really patient during the whole process and got us in our new vehicle. Would recommend anyone to come here for their vehicle needs!
Very professional and friendly place! We had Anthony as our salesman and he did not disappoint! He went above and beyond to be sure we drove away with a reliable car in our price range! We ended up picking a 2012 White Ford Edge! We got to take the vehicle on a three hour test drive and they even put it on the lift so we could inspect the bottom of the car! I have had my car over a month WITH NO PROBLEMS! It’s so hard to find good used car dealerships but they are definitely a good one!! Be sure to ask for ANTHONY!!
Got pre approved for a car called them set up a time for me to come in person and I hit the road drove 6 hours from Mississippi I was told the car was available the day I hit the road and the next morning before they open I receive a sorry that car sold late last night text…. Real bad business letting me drive six hours and you sold the car !
Frank Brooks is a crook. He sold us a car that has a ban on it. They lied and gave us a run-around on the facts of the car. BEWARE OF THIS DEALER AND FRANK. DONT LET THE 5 STARS FOOL YOU. DONT BE A VICTIM. They ask everyone to give them 5 stars.
I wrote a good review when i bought this raggedy truck 11 days ago. Nothing as advertised, works. Hell, the horn doesnt evdn work. Its like they get the cars in good enough condition for you to drive off. Just had my truck towed for 150 because every single light in the car came on out if nowhere. Called their office...no answer. Sent texts and emails...no response. Yet they expect a monthly payment on a piece of s**t. Dont even have the decency to at least offer a similar vehicle. Sitting here 11 days after purchase with a car that doesnt even crank up.
My experience with Frank Brooks was amazingly easy & smooth. His suggestion was spot on what I was looking for in my next vehicle. Mr Brooks is by far the best salesperson I have interacted with in a long time. If you’re seeking a good car buying experience seek out Frank Brooks with Cobb Luxury Cars
We were so happy to work with Frank Brooks yesterday and today! He was very friendly , attentive, high energy and honest. We got a great deal (with the owners blessing) on our vehicle and are pleased with the overall service at Cobb Luxury Cars. We will definitely be back for our next purchase next year.
Frank Brooks was one of the best agent I worked with. Very pleasant experience!
My husband and I recently purchased a Tundra truck from Cobb Luxury Cars and had a wonderful experience. The atmosphere is very friendly as well as professional. Everyone from Jacob, our original salesman, to the manager, Steve Sheehan, to Frank Collins who finished our transaction, was knowledgeable and terrific. Frank is a really special guy. Not only was it a smooth sale, but the tangential conversations were delightful. We’ve bought a lot of cars over the years and this was probably the most enjoyable transaction we’ve ever had. We highly recommend Cobb Luxury Cars.
I am not impressed one bit, this used car dealership seems to be fly by night operation which has poor follow up. I spoke with a salesman on the phone, as I am from out of state, he sent a video of the truck I was very much interested in, but used an email he doesnt use or follow up with, that seems fishy to me, and begs the question why is there not official company email for communication instead of personal gmail accounts, again a fly by night operation it appears. This experience has me more cautious about the notifications I receive from Car Fax notification, I will pay closer attention to make sure I am dealing with a Ram Dealership and not a used car lot business.
My loan with the bank has been completed 8 days ago. I have worked with Frank Booker and Steve. I have never dealt with such irresponsible and unprofessional service after the truck was sold. 7 days after the truck was sold to me but not delivered I was asked for my drivers license and to sign documents that looks very suspicious and couldnt be explained. This dealership received payment for the vehicle. But has yet to deliver my truck. Ive taken time away from both of my jobs. Im paying on a vehicle with insurance under my name and a payment with no vehicle.
Jacob made my car purchase simple and easy. I got a great no haggle price that included a 2 year warranty and gap insurance. He worked diligently to get me a better loan structure and payment than I was approved for with another lender before I even got to the dealership and when I got there I was in and out in less than an hour.
Whole transaction was smooth. Frank Brooks didn’t pressure us or try to over sale us. His manager came out and put a deal together with everything included and brought cash to seal the deal. Not to mention they let me test drive the truck and have it checked out by my mechanic. No major issues or problems with vehicle and the best level of customers service and respect. I’ll definitely be back
This dealership customer service was over the top. Frank Brooks was tremendous at executing the financial deal that I needed. He got me the best rate and also helped me find the best insurance plan! I’m elated! I walked out with my truck in less than five hours!
My hat goes off and I must say that Mr. Frank Brooks from Cobb Luxury Cars was one of the most courteous and helpful salesperson I met yesterday.Franks sheer professionalism and candor to go above and beyond to ensure that my son and I were more than pleased with the purchase of his 2006 Nissan Pathfinder proved that his dedication to customer service and satisfaction were above reproach.I really appreciated the transparency that he displayed between his salesmanship and negotiating prowess with his manager/business owner in getting us the absolute best deal possible.Mr. Frank Brooks and staff at Cobb Luxury Cars, from a combat veteran, I tip my hat and I SALUTE YOU ALL.C. M. Henry
Just bought a truck from Cobb Luxury Cars. The salesman, Frank, is one of the best, straightforward and awesome sales person I have ever dealt with. He is upfront with the vehicle that you are purchasing and makes the car buying process as easy as possible. Thanks Frank
Frankie B was great!!! We will be back again. He did a great job with our new to us jeep wrangler. Very professional and polite. Straight forward and worked with me on the price.by the way frank my wife says thank you for the jeep. It was a surprise for her.
If I could give no stars I would. First truck they tried to sell had an ABS light on and brakes went all the way to the floor and would not stop while driving. Salesman said it’s just the brakes but go ahead and test drive it lol. We left that one alone and saw a different one. Purchased a 09 Silverado 2500 and was ensured an oil change, fuel filter, pulley would be fixed, headlight and rear window switch would be fixed before pickup. We paid for this vehicle CASH!!! Headlight was fixed, belt was sprayed with WD40 and that’s it. Safety recall not performed either but I took care of that in one hour. They could care less of your safety as long as they get you money. There was 3 other cars we were going get the next day but went somewhere else.
I’ve had my car for about 2 months now & I love it. I drove 4 hrs to purchase the vehicle and got there around closing, I really appreciate Frank for holding the vehicle and staying late to help, he had great customer service. I would’ve be giving 5 stars but the title clerk was terrible at returning my calls and seemed to give me the run around concerning my title. I learned the best way to contact them is through email but all is good now. Anyone doing business with them should just have patience with the paperwork.
Working with Matt and Frank is a great pleasure. They always put their customer interests first
Big thanks to Steve, Frank C. And the rest of the team down at Cobb luxury cars! They did an amazing job with everything from start to finish. As a first time buyer they made my experience 100% comfortable and awesome. Plus their inventory is immaculate!‼️
Frank was professional and real. I believe his responses to my questions were truthful. Good experience.
Hi Alex and Matt.... OMG Matt u every single minute so helpful and efficient.....Alex....u cant imagine what this mean to me?Long story short.... This place is amazing.My credit isnt even good and I could co sign my BF in his dreams truck.. like magic !!!!!They play with ur numbers excited and welcoming u every second making u feel good!To the point if I need to change car I will order one from them and they can find the car or truck for me nationwide!!!!Incredible good! Cause at the end I know that can go with low down and to leave with low payments. Plus new friends. Even the Mechanic gave us smiles!!Better than Tinkerbell!Thank you Alex.This was our first conquer together and now he wants to buy a house! See? MAGIC!!!!!!!
Frank Collins, Anthony and Nichelle were a great help in finding me the perfect vehicle to meet my needs. They made this car buying experience a pleasure. I didnt feel the pressure sales tactics that many car dealers use. Everyone was patient and accommodating. Overall great experience.
I’m telling y’all go stop by Cobb luxury!!! Ask for Frank the man he is so nice and he will work with you on any payment, he help me in my time of need.
Frank Brooks is an amazing sales he did what he say he would do.I want to change what I said about Frank Brooks and Ms. Dawn Jordan from their tag office they are is a lier, my Range Rover had a band on it and could not drive it pass 45 days. I was given the run around a week. After getting my bank involve, they sprung into action, got my tag.Poor Service.Thank you, Frank
Church on the move, Church on the move FRANK BROOKS is an honest tell it like it is salesman. I purchased my first pickup truck at this dealership. Brooks was patient with me over a course of 4 months because I would come in for hours only to be like Never mind... But when I saw the ONE I wanted and called him he made it happen... It was NEVER NO pressure!! Thanks church for looking out!Hes the best as we say in Chicago (ON FOE NEM) 🤧😂
Great Selection of Trucks and cars , Great costumer service . I definitely recommend Cobb Luxury Cars .
I will say they are good at getting you to buy the vehicles. But after you buy it from them and if you have any questions or concerns about the vehicle they will give you the run around. Nobody calls back or anything I had this happen for two weeks straight.
They sold me a car with ABS lights on. Knowing it was a hazard. Then later wrote a work order to have it fix, but didn’t so i Wasted two days w/them and still did not fix my vehicle but had the audacity to keep it from me because they claimed the problem was a safety issue n I can’t drive it. Paperwork all screwed up and the trade in I brought them doesn’t even crank and they want to give it back now instead of putting me in something else. Worst dealership I’ve ever dealt with I wouldn’t recommend it to anyone ever. And this is facts. Unfortunately (March 2021) #red335i
This is the worst experience I have ever had. I bought 2 vehicles for my children the same day 6/1/20 and paid in cash! The BMW was fine for 3 weeks then I had to replace the AC compressor for $800. The check engine light came on in the Audi after 2 DAYS of purchase! The timing chain had to be replaced for $6k but I found someone to do it for $3k. I called the sales person Ralph multiple times and received no return call. To top it off I still cant register the Audi because this dealership hasnt completed the paperwork! Its been almost 3 months since purchase and not only have I put $3500 in the Audi that I just purchased but now it has to be parked because I cant get them to process my title. I emailed and call the office manager with no response. Ive asked for the owners contact info with no response. I came into the office of course no one is available to help me. Not only is this the worst customer service but the i have spent $5,000 between the 2 cars that I have had less than 3 months. I held off from making a bad review as I know that some times things happen but this company has done nothing to acknowledge the fact they sold me a car that needed major work and they havent done a thing about my title. I cant even sell the car even if I wanted to! This has been a nightmare that I still havent woke up from. Run dont buy here!!!!!!
Frank B got us in and out with a great deal. Great customer service skills.
I came from out of town 4 hours away to purchase a car that I understood I would get from Larry. When I arrived they had sold the car the night before. No communication. Finance manager was respectful enough to come clean and tell us they sold the car the night before. Do not recommend coming here.
Saw my dream truck on their website, called and spoke to Frank Brooks. Got my Range Rover CHEAPER and no fuss. Best experience Ive had ever. Super professional and quick.
Can’t say enough good things about my salesman Larry. His communication and honesty about the vehicle I was interested In, was very good. I’m extremely happy with my purchase. This dealership takes pride in their cars and works hard to accommodate customers.
Frank Brooks was a great car salesman and gave me such an amazing deal on my new car. I started off with a lot of anxiety but he definitely put me at ease and I rode off in a nice car for a great price! Thanks Frank!
Drove 7 hours after was told financing was a done deal agreed on terms an amount down got there, was a whole mother story double the payment tacked on “bank” fees an was told that was my only route I walked away be weary they’re a real fly by night operation
Recently bought a car from this dealership and can’t say enough about how helpful and patient the salesman Larry was. He helped me from the moment I walked in, to the moment I walked out. Stayed late, while also coming early. I am extremely happy with my new car, and also highly recommended this place when looking for a car. The staff is extremely friendly, and very helpful while also most of all, honest. Highly recommend!
I purchased a 2015 Hyundai Genesis from Cobb Luxury Cars. I was greeted and assisted by a young man named FRANK BROOKS! Frank was very instrumental in my decision to purchase a quality vehicle. I appreciate the time & patience Frank exsuited while assisting with the process. I 100 percent recommend purchasing a vehicle from Cobb Luxury Cars! Thanks again for your service.
There were so many nice cars to choose from. Frank Brooks got me in, helped me choose the best car for my family and I. It was a very pleasant experience and I am very happy with my purchase! Thank you Frank!
We just bought a 2011 BMW X5 at Cobb Luxury and were very pleased with the experience.My salesperson Alex was wonderful to work with. Be sure to ask for him. He was courteous, helpful and patient. We agreed on a sales price, without haggling and we received a fair value for our trade-in vehicle. The finance manager secured a loan for us quickly. We did not feel pressured at any time, like at some other dealers. They have a good inventory and prices. Overall, a very good experience. We would buy from CLC again and would definitely recommend them.
I found a car online that I liked and filled out the credit information. 10 minuets later got a call. He verified my information and then said he would call me back once he got a loan approval. He called back 5 minuets later. I went in that night with my husband and test drove the vehicle and loved it. I was in and out in about 45 min. We loved the experience so much my husband went in on Monday and traded in his older jeep to get a new car. The entire experience was amazing from top to bottom and I have literally 0 complaints. The warranty worked into the price of your monthly payments is super worth it. This was the exact opposite of my last car buying experience, it was awesome in every way.
Frank Brooks is a true professional. He worked within our budget, helped us identify the right car for our needs, and made the used car purchase a breeze. I highly recommend Frank for your next car purchase!!!
My experience with Luxury Cars was excellent. Ralph is Amazing and Very professional. Bad credit or good credit this is the place to come.They make buying your car easy. I personally give them ten stars instead of five.(A+).IF YOU NEED A CAR COME TO LUXURY CARS.
Walking in to this dealership, I was very discouraged because I was denied at the previous dealership so I didnt think Id be able to get in a car. However, Frank eased my mind and assured me he would get me in a car that I wanted at the price I was comfortable with and he did EXACTLY that. He made the experience of buying my first car easy and smooth and I will never go anywhere else to purchase a car because their service is unmatched. Thank you Frank and Cobb Luxury Cars!
I would give this company a 0 if I could. It needs to be changed from Cobb Luxury Cars to Cobb Lemon Cars. I recently purchased a car from there that had hidden secrets. I called the salesperson Frank Brooks about what was wrong about the car. At the time of purchase, he did nothing but lie. I offered to buy an extended warranty because the car was bought as is. He would not sell me one because he told me the car was in great shape. Come to find out that the sway bars, valve cover gasket, the left front half shaft, the front crank shaft seals and censor, the solenoid, etc. had a problem. I discovered having these problems after having the car inspected. After I called them, they are hard to get in touch with, he avoided my calls. I found out that the BBB have 11 complaints, not including mine, against them. Beware before you go to this dealer. They are not a good company, and as I said I would give them a -0 if I can, but Im forced to give them a 1. Beware of this dealership. Do your research.
I drove 3 hours to buy a truck. We settled on a price and they messed up the paperwork. Also I have already paid the bank over $5k on the truck and the bank STILL hasn’t received the title. The people are nice but don’t let smiles fool you. They will take there sweet time doing paperwork. Very unprofessional and overall a terrible service.
I Purchased a 2013 BMW in March, 2020. If I was able to give Cobb Luxury Cars 00000 raising I would. They told me the car was in good condition. I had to call them the next day they put me on hold for over 45 minutes and told me to come in, The sensor light for the tires came on, they told me would order the part and repair it. Even after they are repairing the car I continue to have problems. I would NOT recommend purchasing a car from this place. They buy from the auction and just cars on the lot without mechanical inspection.DO NOT BUY HERE!!!!!
I had an amazing experience here at Cobb Luxury Cars. Frank helped me out and got me the vehicle I wanted. Steven was great and worked diligently to get my deal. If you want a vehicle, go see Frank and Steven at Cobb Luxury Cars!
Purchased a BMW 135i. its a beautiful car, was told everything was working fine. my fault for trusting. just had $2k worth of work done to it to make it somewhat right on top of purchase price. buyer beware and make sure you dont take their word for it. Sales guy matt ignored my messages after the sale.
When they emphasize over and over again sold as is run because they know whats wrong with the car and you just didnt notice it YET!!! Took a few days but as soon as their jerry rigged fix on the bed of the truck fell out it was obvious what they had done!!! When I call about the tag not coming in the mail, they immediately blame it on the tag office!!! Nice lady at the tag office informed me, nah some shady car dealers just dont pay the 20.00 for the tag then blame it on us when the tag doesnt come. This is a crooked and garbage car dealership and wouldnt recommend them to my worst enemy!!
What a wonderful experience I had! Rick and Anthony worked wonders to get me the perfect vehicle at an AMAZING price!! I am so very pleased with their customer service. I got the exact car I wanted with a clean CarFax report! How amazing! Please, if you are in the market for a new car, go here first! You couldnt possibly be disappointed! Thank you Cobb Luxury Cars! Sending everyone I know your way!
Got a great deal on a new Jeep and the service was great. Thanks Frank!
Great company, great salesman! Charles helped me buy a car last night and he was fantastic. Everyone at the store was great, starting with him, and the crew. I got a better interest rate at Cobb Luxury than at my credit union. Highly recommend!! Best car buying experience Ive ever had. Thanks again!
Unprofessional and poor service. I inquired about a vehicle online, Ralph texted me back, we made an appointment for me to see the vehicle. I was given the address via text, fine so far. On arrival, no receptionist was present to help me find Ralph, I just asked a salesperson who was at their desk. After waiting to speak with him, he communicated that the vehicle in question was at their other location a few miles down the road, with no apology for wasting my time. On arrival at that location the vehicle was not there either. No apology, no enthusiasm to find the car advertised from the gentleman there either. I test drove another vehicle just to feel like my time was not a complete wash.
I would like to thank everyone here for a good job!! My fiance and went there to look at a truck we saw online. Was greeted right away by Frank, and he gave us the keys to test drive it. Rick was very helpful also with everything to make sure we had what we needed to buy the truck. They were so busy, but they still gave us the time and help we needed. We left with a new truck thanks to the help of Rick and Frank. It was a very great experience, I highly recommend :)
I have had the best experience with the car lot, Frank have absolutely being superb!!!! I give him 5 stars if I could.. This place was completely honest with ever car and the he condition.. The inventory my God, you will kill yourselves trying to make a decision on what to pick. Thanks Frank for all your help
Sold me a truck without checking all the paperwork on the vehicle. Wasted my time and theirs on bringing it back.
Came to Cobb luxury cars to finance a vehicle. And with the good help from my boy Frank Brooks he was outstanding in doing all he can to get me in the car I wanted. Highly recommended that you all asked to speak with Frank Brooks to get the car you are looking for.
I had a wonderful experience with Mr. Frank as my sales consultant he went above and beyond to help me pick out exactly what I wanted that was in my budget. Mr. Rick Miles did an amazing Job getting me financed and a payment right where I needed it to be. Thank you to those 2 guys for making my experience great, buying a great car at a great price. I recommend this dealership and two men the go to place if your in the market for a new car
Frank is the man! I was able to get the car I want at a great price, and the process was smooth as butter. Definitely recommend for anyone in the market to buy a great condition used vehicle at a great price!
Frank Brooks was very help great customer service, friendly.Steve was also great with paperwork process.Nick was great with assistance getting keys to test drive Trucks and finding the right truck I was looking for!!
From the moment we walked up we were greeted with smiles, treated with respect and helped promptly. Archie was so nice and helpful, I would recommend him to anyone looking for a new or used vehicle. He was patient, kind and understanding. Never once was he pushy or try to get us in something we didn’t want. He let us take our time and help us in our decision. Great customer service!We love our new truck! Next vehicle we get will certainly come from here also.
Here is an HONEST review of my husband and my experience at Cobb luxury cars. PLEASE READ, IT WILL BE WORTH YOUR WHILE.We bought a truck on Saturday. The catalytic converter was apparently stolen out of many trucks on the lot. They told us that they fixed them with after market parts (which we thought was fine). Turns out the just straight piped the truck and did a half def delete on the vehicle. We did not notice anything while test driving but when we left the lot I noticed there was a lot of white smoke coming out of the exhaust pipe. We drove an hour home and it never stopped smoking. We took it to a diesel mechanic and they told us it would be $5000 to fix. Cobb luxury cars did offer to fix the truck but we honestly didn’t trust them to do it correctly. They had a tow truck come and get the truck (which I told them not to do until I made a decision of what I wanted to do about fixing it) the GM (Rick was his name) yelled and cussed at me when I told him the truck wasn’t leaving my house. We did eventually come to a mutual agreement and returned the truck. The overall customer service was EXCELLENT but ONLY while we were closing on the deal. After we realized the truck was broken they ignored our phone calls and were extremely rude when speaking with me or my husband. As previously stated the GM was very unprofessional AFTER the deal. The owner (Alex/Farzad) doesn’t care what you have to say and will yell over you and threaten with “recorded lines” while on the phone. He told us that he didn’t need our business cause he has plenty. So overall the customer service was very good while we were actually there. The GM was actually the one who sold the car to us because our sales rep honestly didn’t care if we bought the truck or not. We did receive a good deal on the truck too. And they did try to work with us. We did get ignored and calls forwarded for 3 days in a row. All of this took place from saturday to Thursday. We just can’t get passed the unprofessionalism after the deal is closed. PLEASE BE CAREFUL AND MINDFUL. Bring an experienced person with you and don’t let them screw you over. Three stars I feel is fair since the GM was nice and did help with lowing my interest and payment.
I can not express my gratitude enough for this amazing business. We needed a new vehicle badly, they took the time to work with us and were understanding to our situation. No pushing just up front and realistic. I love my new vehicle and I will definitely be a client for life. Thanks even more to the finance manager who worked so hard to make this a possibility. On an even awesome side note. Amazing service. You honestly cant go wrong when choosing your vehicle from cobb luxury!!! Thank you again you all are absolutely amazing
Absolutely the best car buying experience I have ever had. I found a car I wanted. The office is well lit, comfortable and absolutely no hassles. The car was perfect. Their description was honest and the photos were great. We were in and out within one hour!
I had a wonderful car buying experience at this dealership. I recently had some unexpected medical expenses that negatively effected my credit, but Archie was able to get me with second chance financing which is rebuilding my credit. The entire staff is super friendly and makes the car buying experience surprisingly enjoyable. Would recommend to anyone in the market for a new vehicle
To be honest, I was dreading looking for a new vehicle. I don’t do it often and buy vehicles for longevity. I can pretty much count on one hand how many vehicles I’ve had in my adult life. The minute I pulled up JJ came walking out and we just clicked. He has been absolutely fantastic. This was truly a painless experience and he went above and beyond to help us and accommodate our schedules. Hes very good at what he does. They were great with our closing as well. We have had an awesome experience with everyone at this car lot.
I wish I didnt have to even give 1 star. They deserve absolutely no stars at all. I purchased a vehicle back in April. It was a 90 day same as cash deal. It was paid off super early. Here it is October and I still have not received my title yet. They must have my name and number posted somewhere because when I call now, im left on hold. Ive called left emails and still nothing. If I wouldve been late or missed a payment im sure I would have heard something or possibly repossessed. The salesmen are rude and no help at all. This is the worst place of business ever. I warn you do not shop with these people.
Great experience with Cobb Luxury. The salesman, Frank, was very knowledgeable of the inventory and guided us to vehicles that fit our description. The whole process from locating a vehicle ro financing and out the door was done quickly. The staff is very friendly and accommodating. We will be returning to purchase another vehicle soon. Excellent experience overall. Thank you Frank for making our purchasing experience enjoyable.
Frank Brooks and Nick were awesome. They both were very helpful and professional and made my car buying experience one of the best. Would definetly recommend you buy here.
The folks over at Cobb Luxury were easy to do business with. The info online was accurate, sales staff was very personable, and the financial team was legit.They truly do have cars you wanna drive! Our purchase was for our first time driver, and she was not disappointed.Although they are pretty firm on their prices (like almost all used car dealers), the value is excellent!Give them a call!
By far best experience Ive had purchasing a car! Extremely happy with my Range Rover and Chuck was Awesome!! Highly recommend him to anybody looking for a new or used car in the future. Was quick with answers and very professional no pressure at all to buy. (:
By far the customer service at this place is phenomenal! Stop by just because I see all the nice cars, I was greeted by the world best sales agent!!! Frank is hands down the greatest, even though I wasn’t ready to buy he treated me like I had a millions dollars and bought 2 cars I will most definitely be back soon to purchased!
Purchasing a car from Cobb Luxury Cars has been nothing but positive in every way. From finding me a car that perfectly met my needs at a great price, to handling the paperwork, I could not be happier. All of the people I have interacted with at Cobb were knowledgeable, honest, courteous, and eager to serve. And they continue to answer any questions I have related to my new vehicle in the same helpful manner. Most importantly, they have completely earned my trust. I would recommend them highly to anyone looking for a reputable dealer who knows how to take care of their customers!
My boyfriend and I recently went into Cobb Luxury looking to buy a used car. The first time we went in we test drove a used outback, we were helped by Chuck, the experience was great, he was very friendly, informative and never once was he pushy. We wanted to think about it a little bit before purchasing. A few weeks later we went back in and test drove a brand new outback. He was great, never pushy, gave his honest opinion, and found us exactly what we were looking for, we walked out with a brand new car! If you are in the market, I highly recommend going in Cobb Luxury Cars.
Awesome dealership and staff especially Chuck, I emailed him a couple of times asking a couple of questions, he answered professionaly and discussed all the available options. I went to see Chuck and decided to buy the car after finishing the test drive. After 2 days , I took the car home. I am impressed by his dedication of work and customer service. I will definitely come back when I need another car.
Frank Brooks sold me a beautiful car and got me a great deal on my loan. Thx Frank I recommend everybody I know to go see him. He gets it done.
We enjoyed the whole experience which I didnt expect to when buying a used car. It felt safe, like they truly care, and we just LOVE our car. We had our kids with us so it was hectic but they were so patient and helpful with the entire process.
We had a great experience with our purchase this week. Chuck was an awesome sales rep who gave us plenty of information, without the normal pressure you’d expect. We actually really enjoyed his company, which isn’t necessarily the experience we anticipated when going to purchase a new truck!
Very Disappointed in the business that this dealership has called I purchased a 2009 Mercedes Benz E350 May 20, 2020 had to turn around the following day being the car back it had faulty wiring got it back home and it started out act crazy thought nothing of it took it to jiffy lube payed $126.00 Oil Change thinking maybe that would work so Sunday on my way from Savannah it cut off on my 5 times total one time in the middle oF the interstate and I almost was in a very bad accident not being able to mash the gas or brake so the following Monday took it to Mercedes-Benz Of Augusta they said the car thermostat is about to go out ,it has an oil leak and everything which totaled up to be $4,413.00 then i put down $2,000.00 which it’s kinda like they are now refusing to give me back when you all already knew something was wrong with it which is very disappointing to someone who is purchasing their very own first car. This Is Definitely not the way to do business.
I have dealt with the people at Cobb Luxury through phone and was interested in purchasing one of there cars. After dealing with a sales representative Chuck, I have to say that the company is outstanding. I was particularly impressed with there integrity and client needs first approach. I have no issues what so ever in giving this company 5 Stars, All Thumbs upThank You Cobb Luxury.
My husband and I were pleasantly surprised by the inventory at Cobb Luxury Cars, especially what you can get for the price. Best of all was our sales associate, Archie. He seemed genuinely concerned about finding a car suitable for us and at the right price. Archie was easy to deal with and very pleasant. He and Ashton made the process of buying the car an enjoyable one.
Frank Brooks aka Mr. Brooks was phenomenal in my purchase of a new car. He was a patient and made sure I got the best price with an even better payment. ASK FOR FRANK BROOKS. FRANK BROOKS
Bought a 2013 Volvo C70 convertible from here and it was by far the best experience I ever encounter, the staff were great and very knowable of the car. Frank is the man to get the deal done, along with Tony if you are looking for a great car and a easy buying experience Cobb luxury cars is the place.
Unbelievable service from the staff at Cobb Luxury Cars. I drove 6 hours to purchase a vehicle and have nothing but great things to say about Ralph and everyone that had a hand in making this purchase happen. Definitely worth the drive for the quality vehicle I purchased.
BUYER BEWARE!!!!Set your expectations real low if you find a car you like at this place. Dont believe anything the sales people tell you on the phone. They have no problem wasting your time and lying just to get you to their lot to look at their inventory of beat up used cars! Chances are the car you are after will not be there once you arrive!
Today was my first time ever going into an auto dealership to buy a car. I have always purchased my cars from private owners. I found the car I have been looking for forever at Cobb Luxury. I was happy to find that the staff there are so friendly and there was absolutely no pressure or gimmicks.
We had a pleasant experience working with Cobb Luxury.They were knowledgeable, helpful, and persistent in working to find a car that met our needs. They asked great questions that helped tease out the features we needed and the compromises we could live with - all while maintaining a positive mood and never applying pressure to close.While it was a long day, our time was spent finding the right car, and not wasted driving between dealers or haggling for price.
I had an issue when I first came to purchase a car at Cobb Luxury Cars. Quickly after voicing my concerns I was helped enormously and ended extremely happy and with the car I really wanted. I wanted to say thank you for all the help and great customer service they provided me. I feel satisfied with my purchase and definitely recommend Cobb Luxury Cars to anyone interested in purchasing a car. They really went the extra mile!
My husband and I just bought a beautiful BMW and had the pleasure of working with Frank Brooks he was awesome. ASK FOR FRANK BROOKS he will make sure you get the best deal.
Came here to buy a car. Larry was the sales guy. Didn’t communicate well. They sold the car after driving 4 hours. Finance guy was cool and had the balls to tell me they sold it rather than looking for a key they “lost”.
I have paid $50,000 for a car and I have paid $150 for a car and several in between. This was the worst experience ever, my daughter bought a Kia Optima 2013 car from them on June 19, 2020 for $8300. She takes it off the lot and less than an hour latter the car stops in the middle of the street with her three young kids with her. So angry I called TJ and he said he would take it to the dealer because there was a recall on the engine. They told us the engine was bad and we would have to pay $2800 to get a new motor put in. They are the worst company I have every had to work with. I doubt if they took it to the dealer and I will have my own mechanic look at it. I dont know how this company is still in business but I will make sure that everyone knows about the shoddy business they are running.
We just bought BMW. The whole team was outstanding to work with. They took a low pressure approach, but thoroughly answered all my questions. I liked their approach to pricing vehicles. The price I paid was the advertised price. I highly recommend Cobb Luxury to help you if you are in need of a car!
I am extremely upset with cobb luxury. They told me that i could do 90 days same as cash. The car that i got was priced for $5500. I went in yesterday to pay my car off and get my title and they told me that I still owed $5900 after giving them $3400 already!! Frank was very rude! He didnt want to explain anything to me! How is it possible for me to owe more than the cash price after Ive been paying on it? They are trying to stick me into paying on this car for 2 years. Its a 03 Lexus. I wouldnt have stepped into this deal if I wouldve known i was going to have a to pay almost $10,000 for a 03. Clearly this was a scam and i will not stop until I get justice!
When I arrived I was greeted at the door by Chuck who was just awesome. He had the car outside and ready to test drive in 5 minutes. I have bad credit and not too much to put down but Chuck worked with me. I was able to get the car today he worked with me. Great job guys!
Great friendly environment! 5 star treatmentMr. Frank Collins was very helpful at helping me get into a luxury vehicle. I highly recommend Cobb Luxury Cars as your next dealership of choice.
They have the friendliest staff! The process was short quick and easy. They worked with me on imperfections on a vehicle. And have extended warranties on all parts on the car if necessary. Ive already recommended them to two other people and I havent even left the lot.
Just purchased a Kia Forte from NICOLE!! She really made the process easy from start to finish. There were scratches on the car and marker on the headliner but she promised they would be taken care of, and they were!! I got a pretty good deal on the car and they were able to work with me so I could take it home same day. Would definitely recommend.
Great experience process was very fast and easy Ahmad was extremely helpful.
I had a great experience at Cobb Luxury Cars. I was worried about getting approved but they were able to put me in a 2013 which was surprise to me with my credit issues. Archie was very helpful and walked me around the lot showing me many choices of cars. I have already recommended them to my friends for thier next car purchase
OUTSTANDING!!! We arrived on their lot to browse their inventory just before closing time. We were quickly approached by a very friendly salesman. He asked us a few questions about what we were looking for and immediately showed us two trucks that fit our parameters. He told us the good, the bad, and the ugly about both vehicles and offered to have us test drive both of them. At this point, we were past closing and that didnt seem to bother him at all. There was NO pressure to sign, buy, nothing like that at all. We told him we would be using our own financing and he immediately gave us the paperwork necessary to proceed. The next day we showed up to take delivery and the truck had been detailed and was ready for us to go. We were in and out in no time. SUCCESS!!!
The best experience Ive ever had looking for a car. I just went in to look around and get an idea for when Im ready to buy a car. Super easy to take a test drive and salesperson was very friendly and laid back. He didnt try to pressure me into buying right then. I will be back next week to make a deal with them!
Buying a car from Cobb Luxury was truly a pleasant experience. They were transparent with everything they did also was candid and forthright from the very beginning. The prices were more than fair and the experience in general was almost enjoyable. I would highly recommend anyone looking to buy a quality used car check out Cobb Luxury.
Worst car buying experience I ever had! Salesman Frank Collins lied about what amenities were in the car! They told me they had 2 keys for the car and that was a lie also! Told the Sales Manager what went on about the extra key and he gave me the run around also! And they never got me another key! Basically told me if I was buying a BMW I should have money to purchase a extra key! Wrong answer!! To top it off they messed up the title paperwork and let the 45 days expired before I could get a out of state plate! Being a African American Man I was very disappointed to see us do each other like this! Would not recommend this place to anyone!!!!
Service here is horrible. I do not recommend this place! My family and I just left this place after being there for about 30 minutes. They seemed like they didn’t care to sell any cars. We asked a guy if someone could help us and he quickly brought a young girl over to us. She was hesitant in giving us information and the keys to a truck we had been looking at since we got there. We also asked her about another truck before she left to “get” the keys and told us the down payment would be $5000 without even knowing our credit. Wth! After waiting for maybe another 10 minutes we decided to leave. Would give this place zero stars if I could!
Criminals running a dealership. Long story short, don’t pay cash for anything here or they will pocket a portion of your money, I made a strong down payment of 4500$ per request of their manager Tony (a guy who has some kind of leg injury that affects the way he walks) when I reviewed the bill of sale they reported only 3000$. On top of all this I inquired about a warranty through a vendor they partnered with and they wanted cash AGAIN so I left. I get a random withdrawal from my bank account days later for a warranty coverage program that they used my personal information to setup without my consent. Avoid this dealership if possible cause I’m still regretting their business years later.
Ralph who was my salesperson was very nice and straight forward. Not pushy or frantic to get a sale but patience and honest with you. I purchased the vehicle I liked and is satisfied.😃
I wish I could do no stars please believe the reviews completely unprofessional, liars and money hungry.
Went to this place to buy a truck. They were amazing to say the least. Tried to find me the best financing and updated me along the way. Walked out with the truck that day.
Cobb Luxury was a awesome place to buy a car from. So my husband and I are from on are going there to get a car from them! He is the great and very friendly and he really cares about his customers. Way too go chuck very good.! You will be seeing us more often!
FRANK BROOKS did a phenomenal job! HE WENT WAY BEYOND EXPECTATIONS with a GREAT DEAL! HE MADE OUR DRIVE FROM AUGUSTA GA WELL WORTH IT! STEVE WAS GREAT AS WELL BUT NOT AS MUCH AS FRANK LOL(JUST KIDDING). EVERYBODY WAS PLEASANT AND ACCOMMODATINGTHANK YOU COBB LUXURY CARSTHE WILLIAMS FAMILY
You cant go wrong with this specific dealership!!After a long search once I stepped inside I knew Ill get the best of everything!!The best car for myself that I was looking for but if to be honest.. the service that I got there was Beyond amazing. If you want once in a lifetime GOOD customer service, make sure you go there. They will give the best deal that works for you and your budget.
This place is horrible... they dont care about the customers theyll sale you just anything spent 10,000 cash on a ford flex limited and its already smoking so bad to where I cant drive it only 2 weeks after purchasing car.. they only want your money they dont care what they give you... cant even get them to pick up the phone.
Unprofessionalism like Ive never seen. I submitted all of my documents and I guess I didnt qualify for a loan. That was ok with me, no problem. But, what I did have a problem with is the person that was working on my loan never called me back to say I didnt qualify or give me and opportunity to see if I could work something out. When called to speak to him he wouldnt take five minutes to speak to me. The receptionist called me honey and said she would give him another message and hung up in my face. The negative reviews are true.
My name is Shannon. I purchased a vehicle from Luxury Cars in August 2019! The experience was exceptional from the beginning to the end! Both Anthonys, Frank and Rick all were involved with my great experience there. I am a single mother dealing with health issues, I can not and will not post anything unless they are facts, so being a single mother who fights for my health daily, I will tell everyone that this is a place to invest in a vehicle. I explained to them about my challenging credit and they explained everything (the process) from the beginning to the end to ensure that they put me in one of their vehicles. They really cared about helping me and putting me into something that I really wanted and could afford! Just a FYI, the vehicles are all BEA-TI-FUL! I had a hard decision to make between the one I chose and another one!I am happy and i strongly recommend whoever reading this to go by and check them out. Ohhh...I must add, they are all funny and down to earth as well as very professional! They will have you laughing the whole time.I drove off in a 2016 Ford fusion in which Ive gotten so many compliments on! As a matter of fact, my co worker liked mine so much that she went and got her one just like mine! All are great, but I always call on the dark skinned Anthony! Lol!
Frank went above and beyond to make my shopping and subsequent buying experience stress free! I could not have asked for a better salesman. He listened to my needs and was attentive to us at all times, even when working with other customers; he remained engaged! I am sending everyone I know to this campus if and when interested in used purchase.
Frank Brooks and Nick were awesome and Steve did an outstanding job on getting my fiance issue straightened out for and I appreciate the way they handled everything for me. Thanks a MILLION GUYS 💥💯💖🙏#Bitcoin Luther 😁
I called them before I drove 50min, I talked with Phillip and asked for an specific car on sale, he told me: Yes here is... when I got there, they have a different one and told me it was a publishing mistake..?? Definitely this people is not a serious dealer. Get away from them.
Sold us a flood vehicle(confirmed by our mechanic). Won’t crank half the time, wiring is all messed up and check engine lights came on days after purchase along with multiple other dash lights that had to of been cleared out before our purchase by the dealership. We had to have it towed home from town 24 hrs after purchase and a new starter put on. Just had a shop put new injectors in and new fuel hoses because the hoses kept blowing off leaving us stranded on the side of the road twice!We’ve had the truck 3 weeks and it’s been a nightmare. Do not purchase a vehicle from this place!
If I could give them zero stars I would. I called before I drove 90 miles to look at a truck to make sure it was available. I was told it was. Get there, they dont know how to operate the 4 wheel drive. I drive the truck, start the process and after being there an hour, I am informed that someone else is going to take the truck home while they work out the financing for them. STAY AWAY FROM THIS PLACE.
Great cars! Frank Brooks and Steve they’re really friendly and have a great customer service. Highly recommended.
Archie was GREAT to work with ! He was personable, patient, flexible, no pressure, no nonsense and fun to work with! He even let us test drive some vehicles that we knew were out of our price range. The prices at this place are GREAT! Let this be your first stop to look for a new car!
I just purchased an Infiniti SUV from here and it was the best deal of my life!! Thanks to Frank for taking great care of me.. If you are looking for a good deal and great customer service this is the place. Ask for Frank
Chris is a top notch professional. Had a great experience buying my sons first car here. I will definitely refer business his way.
From meeting Chuck on the phone regarding my inquiry it has been a great experience. Customer service is the best have had in purchasing vehicles in over 25 years. I would recommend this business to friends and family. Wonderful family running this business.
This is the second vehicle I have bought from Cobb Luxury . I really appreciate the honest and friendly staff. Charles was outstanding and very knowledgeable. He answered all my question and addressed any concerns. Cobb is my go to dealership. Even though it is an hour drive. Worth it
My wife and I spent the day looking at different cars and test driving them from multiple dealerships. They made us feel welcome while also not suffocating us with a lot of pressure. At the end of the day thats where we got our car and we were very happy with our purchase and the dealership.
Well heres my experience, mr Anthony Young was my sales person I submitted all documents, everything was finalizing and ready to go all I had to do was test drive and down payment, well when I arrived Mr Young wasnt in, so I waited for his return.well another customer approached the dealership inquiring about the same vehicle that I was promised, another salesperson assisted her and she bought the vehicle just like that. well mr young returned and apologized to me and promised me another vehicle.I lost trust with them at this time. but I soon returned and decided to let him redeem himself so we went for a older vehicle and it cost less,so I decided I will not pay the same deposit for an older model with less value.he agreed so he stated he only had to change over the Numbers from one vehicle to the next but instead he ran my credit again deflating my chances of getting a decent rate. He then Said I was good to go approved but I still had to pay the same deposit,it didnt make sense to me but I eventually agreed so were back rolling again until they said I needed to prove mortgage payment so I did that aswell.my mortgage was paid it was just late.now remember days and weeks are going by. So they returned with another dilemma, I had an open car loan so that needed to be explained to the bank.Mr Young says can I put my wife on here to show two people,two vehicles, now we specifically stated ,this is not as a Cosigner correct, Mr Young stated of course not, I was already approved and she was not a co signer.so we said why do you need her social, he then stated it was just standard procedures for that company UACC in term was really UAC correction. Well we later found out that he was running her as a co signer and we were alerted on her credit that she was hit 4x and one of the companies was not UAC, so now this situation turned into deception and Lies just to close a deal.Mr Young stated to me one thing and the manager stated another.no one was on the Same page.now they have my private bank statements and ran my wifes credit without her consent and to top it off,I still have no vehicle.and I can barely reach him for a direct answer, he keep saying their busy or Ill get back to you or he wont answer my text nor phone calls., when I finally reached him, he then said the 4x4 doesnt work Hmmm🤔. So SHAME ON MR YOUNG and the MANAGER 😡😡 for not being totally honest with me and my wife.
Frank Brooks, was awesome gave us a great deal and make sure we was taken care of if you’re looking to buy a luxury car come and speak with Frank’s
My car buying experience from this dealership has been a nightmare to the point it caused health problems. No doubt my sales rep Frank was outstanding, however, the car i purchased is a LEMON. I found my self 2 weeks after purchased on the side of the road. The car was gasping for air. Come to find out, the car need a new engine. I did reach out to Frank who in return advised me to engaqe Ashton, Mgr. He requested I bring the car in for his mechanic to check it out. When I produced the inspection sheet ( which was performed by CERTIFIED BMW MECHANIC) he informed me that his mechanic did not have the correct tools to work on my car and gave me a referral to a repair shop(mention his name to get a discount and oh yeah, dont show the inspection sheet. Needless to say.. BUYER BEWARE!!! One star for Frank..
This is the absolute worst experience I’ve ever had with buying a used car! Let’s start from the beginning 11/02/2018... They have cars listed on their lots that have bent frames! Do your research! The list price they have online is not the sale price, when it’s time to sign watch the numbers.. They y’all a fast game and give you a bunch of b.s. as to why the figures are different! (P.S.— No where on the website does it say there’s a cash price and a financed price!) I drove the car off the lot, not even 7 days after it left the lot, and it BROKE-DOWN (11/9/2018)! I immediately got on the phone with the General Manager, whom ensured me they would rectify whatever was causing the problem. (He ensured me he would be emailing the Owner to get it taken care of!) Now mind you I purchased an extended warranty with them... I was advised to call back on Monday(11/12/18) that they would have me a slot open to get this fixed. I called on Monday, and to no avail.. No one was there to take my call. I called several times through out the day, left multiple messages both on voicemail and with Salesmen for a return call with my name and number. Dealt with the same thing on Tuesday (11/13/18)! Finally got the receptionist (the only helpful one) to get the GM On the phone. he said he had a slot open Wednesday (11/14/18). So, I did what I was asked and had the car towed (at my expense) to their shop at 1400 Atlanta Rd. I followed up to let them know the car was on its way, as requested! No follow up after! Went to the dealership on Friday (11/16/18) to attempt to talk face to face to the GM. Upon arriving I saw him, waited to be called back and just like that, he was unavailable (he hid)! The “Service Manager” then assured me they would take care of me and rectify the problem! I was told they were having to do it behind the scenes, because the “Owner saw it back on the lot and refused to fix it!” Was told one more time to call on Monday (11/19/18), called as directed and surprise, surprise he was off! Spoke to the GM again, and he advised of the same thing with the Owner, but that they were going to make this right! Now keep in mind the car was sitting on the side of he rode for 6 days, outside the lot.. Finally today (11/20/18) My Husband went to Cobb Luxury Auto to take back possession of the vehicle and the keys, to have it Towed to the Dealership to get the repair done! So, out of all this run around, two tow jobs, and countless unanswered phone calls... Cobb Luxury Cars at 1400 Atlanta Rd Marietta Ga is a place that will NEVER GET MY BUSINESS AGAIN! And, I will be sure to tell everyone I know, that they know and so on and so forth to NEVER do business with them! If the owner would ever like to discuss his business practices with a very reasonable customer, please message me.
Extremely knowledgeable, friendly, respectful and even gave ideas for future. Thank you all so very much. We both greatly appreciate the help, the support, and opportunity to be your customers. To be honest, We are expecting the same type of service when we have our vehicle back for service. Please know if there comes any issues, they’ll be addressed before leaving the dealership/service. LOL Thank you again for everything y’all have done to make this deal quick and safe as possible.
Frank Brooks gave us a great deal. We came from Columbus and he got us in and out with a brand new BMW. Ask for FRANK BROOKS HE IS THE BEST. THX FRANK BROOKS
Frank Brooks is thee bomb! He was very helpful and expedient. I will refer and buy here again. Jacob was awesome as well!
And I dont normally do this but I must say today for the first time I am recommending a company with dignity punctuality readiness. These people proved to me that they dont care about nothing else but customer service. They stayed focus on getting your job done and keep you happy. There is a handful of guys who I received excellent customer service from. #1 susan is a phenomenal guy, he listen to the customer very fast in his delivery. #2 tony my service adviser, He think when under pressure meet your needs reach out to his team member to make things possible. The manager for the service department he stayed on things fallow up with customers. I dont know what else to say more thank, there is no place like Gwinnett BMW Dealer.
If you are in the market for a Luxury car, Cobb Luxury is as good as anyone you will find in town. They are exceptionally knowledgeable about all things related to Luxury cars: and I knew I was receiving expert advice and guidance in my car buying experience. They approach is so different than others!
Great service great cars! Jacob and Frank was very helpful , patient and informative!!! Will definitely do business with them again!
Great Experience. Feel like we received a fare deal on our new vehicle . Mr Brooks made it fun and painless!
Archie went out of his way to help me get this amazing red v6 Lexus with tiptronic paddle shifters. Drove it twice. Takes the corners so smoothly and awesome sound system. This deal was challenging to say the least as my credit was not the best. Archie found a way to make it work. Way to go. If you need a car this is the place to go.
Cobb Luxury is awesome! We got a great new car and at the right price. Their service department is top notch and do outstanding work! We will always go back!!
So happy we found you guys and Jacob our sales person is not your ordinary car salesman.He went above and beyond to help me get the vehicle I wanted he was very sincere about his job.and a big shout out to all the office people thank you .It was worth the drive I would recommend you guys to anyone
Do not and I mean do NOT GET A CAR FROM HERE OR EZ AUTO FINANCE.! I didn’t have my car for 4 months and something messed up with the transmission. Then that give you a faulty warranty company that doesn’t cover anything gives you the run around.! I’m still paying on a car note when I can’t even use to car.! They are unprofessional and unorganized.! They couldn’t even figure out they sold me the car.!!! Don’t do it.!!!!!!!!!! I’m saving you a lot of heart ache....
Worst car buying experience ever. I had to do $3,000 of work to the car when the check engine light mysteriously comes on the week after I bought it. It wasn’t a cheap car either. Apparently the owner and his brother(Archie) private sell off the lot and they said they wouldn’t help with repairs because it was a private sell and not the lots sell.. even though I called the car lot when asking location, went to the car lot, did all the paper work in the car lots building on the car lots papers, payed in the car lots office, and drove off that lot. Also now they won’t respond to calls or text to Archie inwhich was my “salesmen” that sold the vehicle. I wish I didn’t even have to leave 1 Star!
I am very disappointed with the service and how they scam people out of their money!!! The first issue is the car they sold me a BMW 750LI broke down while I was driving it so I returned the vehicle only for them to tell me they had fixed the problem and it just sat on the lot for 2 weeks and returned it once again and it sat another week and was never fixed. I took it to the BMW shop and had to pay almost $2000 to have it repaired. The next issue is that my account is set up for automatic payment through my debit card they recently not only charged my bank account by an access of $125.00 this caused my account to be over drawn this caused that bank account to be charged a overdraft fee of $32 over three times. I tried to contact them to have the extra money reversed but was told it would be I was placed on hold for over an hour then hung up on.I have even went back up to the dealership only to be given the run around. They continue to charge a late fee when the money is taken out on the due date but they take over a week to process and charge me the late fee. This happens every two weeks. DO NOT BUY A CAR HERE!!!
Archie and Aaron were a pleasure to work with. They stayed late after hours and allowed me to test drive the car. They worked a deal to get me into a 07 Infiniti G35. These days honerable honest car salesmen are hard to find.These two went above and beyond to accommodate me. Archie even gave $20.00 out of his pocket to gas it up. Aaron worked out a 90 day same as cash deal for me so that after I make 6 payments Ill own the vehicle. Everyone in the office is friendly and professional. If you are looking for a reliable vehicle at a great price and well maintained car please go see Archie and Aaron. I will go back to CLC and refer anyone to them no matter your situation or status credit wise they will take care of you!
I purchased a bmw for my doughter from them, and the car has some minor issues, and they took care of it pretty quick! She loves her car, I totally recommend this dealership! Very reasonable prices, and great variety of cars!
Of course, as you’re in the process of buying the car it’s peaches but as soon as you drive off the lot.. everything wrong with the car seems to surface. They knew this car was a piece of junk because not only did they had to fix the tire rod, the light bulbs was out. Ended up having to pay $3k in repairs within the 2nd month of having the car! Remind you, the light bulb been out before purchase. I kept reminding them to put it in they said they will do it. Come to find out it’s an electric shortage in the car! Poor customer service and clearly doesn’t care about pleasing guest. I strongly do not recommend
I went to this place with about ready to pay cash for a Jaguar and they were like so not connected with society in there, the vibe was way off no energy none what so ever. I wanted to pay cash for a car. One guy say give him 2 minutes. I waited 10 minutes then went and spoke to another guy. He acted as if he were going to speak to someone about this and never came back. Then the 2 minute sales man came and ask have someone helped me i said he can help me then he said give me 2 minutes and walked like he was trying to help only to go outside and get in a car. STAY AWAY FROM THIS PLACE ALL TOGETHER.
Had an amazing experience, will definitely be using their services in the future. Jacob was very friendly and informative, He answered all of my questions and helped me find what I was looking for, Would definitely recommend! 100%
Cobb auto gets 1 star and im being way too nice. Nancy (5 Stars) is a valuable asset to Cobb and I dont know how she could deal with them. She is the one that kept me from going ballistic in there. I brought a Mercedes there and didnt know it had a transmission leak. I went to get a oil change and the mechanic said is a bad leak under the car it was coming from the transmission. He said they should have never sold me that car and they knew it had a leak. This was after I have driven the car for about 2 weeks they promise to fix it but the car wouldnt run anymore and went into what they call limp mode. I spoke to my sales rep Hasani. He said bring it in and a day was set. Make a long story short, he got fired they were never gonna fix the car themself. It would of been on my dime. The supervisor was no help. Nancy was a sweetheart and talked to me like a human being and not another sale. I was planning not to give them another dime and let them try to repo the car. She went above and beyond to take the time to make me feel important not like the sales reps and supervisior with all their lies. I did get screwed with my car but Nancy showed me the light at the end of the tunnel. Cars fixed but if i go back there it would be to say hi to that sweet heart of a woman Nancy. Nancy gets 5 stars!!!Lets see how long they keep this post up
The sales rep was extremely helpful, the sales process was significantly lower pressure than other places, and the cars they have all look really solid. Overall a great place to get a good set of wheels.
Drove over an hour from McDonough,GA to their location after to speaking extensively Frank one of their salesmen about 2 BMW listed on their site. He even quoted me a down payment and monthly payment. I went down with all the docs and was told it was on another lot 10 mins away. Drove their and still there was NO CAR. Tony the manager tried to slick talk me saying that Frank made a mistake and shouldnt have given me a qoute over the phone. They are liars, I even test drive a BMW that he said he could get me in with a $7,000 down payment, beautiful BMW but the navigation and display wasnt working and it was smoking bad out the exhaust. BUYER BEWARE
Great cars, great people, very satisfied! Purchased a 328ci convertible... and prices are the best I can find and with really clean cars- both physically and on CarFaxes! Don’t hesitate to check it out... and ask for JayJay, he’s wonderful to work with!
Very relaxed selling environment here. No pressure at all. Was not able to get a deal worked out but the experience of dealing with Julz was very nice. Would definitely recommend going in to see him if your in the market for something new. He worked very hard for us I just wish we couldve made as deal.
Emailed and confirmed that they had a specific vehicle I was interested in, in stock the night before. Drove over an hour to test drive it the next day, only to arrive and find out it had been sold days prior. Couldve been an honest mistake but it honestly felt like I was told it was in stock to get me on the lot and then show me alternatives.
Bought a car and it looks nice! Started smoking a day after we got it home! Needs about $15,000 worth of work! Dealership/manager pretty much said sorry about your luck! DO NOT PURCHASE A VEHICLE FROM COBB LUXURY CARS!!!! PLEASE TAKE MY WORD!
Great experience with this dealership. Big shout out to Faylasha who helped me with the purchase of a truck. Even in the midst of my continuous mind-changing, Faylasha was very professional, courteous and helpful. I love the truck, and would highly recommend this dealership for your next car purchase.
The easiest way to sell a vehicle. No hassle, easy process. That said, the price for the vehicle youre selling will usually be quoted less than Kelly Blue Book (my experience). If you want to sell a vehicle quickly and walk out with a check, visit Cobb Luxury Cars.
Great people to buy a car from ! They weren’t pushy and trying to force a sale. They communicate well about the vehicle you are interested in and make sure you leave satisfied.
Same as EZ AUTO in Cobb that is now permanently closed down, I bought a Audi A5 in June 2019 and in November I was told the engine is going out on the car, I called them the same week I purchased abou the check engine light coming on, they took the car some where and had the engine light taken off ( NO WORK WAS DONE) now 5 months later the engine is going out and I have a car note. Very bad business since I spoke with them a few times about issues the car had in the first week!! BE CAREFUL WITH THESE SCAMMERS.
Ahmad was very helpful and got us in a car in record time
They were great! I had my two crazy toddlers with me, and they helped me corral them into the awesome kids table! I had packed in all kinds of snacks, drinks, tablets, thinking I would be there for a crazy amount of time but was shocked at how fast they serviced me. I was very pleased!
We purchased a Pick-up Truck at this dealership. We have absolutely loved it since the day we took it home. It was obvious that the vehicle was very well maintained before we purchased it, and we have not had any issues.
This place is exceptional. Customer service oriented. Fast friendly service. No pressure sales at all. Great selection of many cars different make and models. I was phenomenal and paid what we asked for our car. I highly recommend this place
We had a great car buying experience at Cobb Luxury Cars. Our sales agent Frank and the whole staff at Cobb Luxury Cars was very professional and friendly.
I dislike dealerships but Cobb Luxury was great, unlike most, They helped me get into the car I needed, no hassle, very professional, understood what I needed and gave me a great deal, it was a pleasure doing business with her, would highly recommend to family and friends.
Had the truck I was looking for with great price! Frank Brooks was an awesome salesman and made the transaction and payment easy!
On Sep 12, 2017 I purchased a car from Cobb Luxury Cars and traded in my old one.The four tires on the car were almost completely worn off, therefore, when I brought that to the salesman’s attention he told me that he will be able to get me the tires at cost and that he would call me first thing next morning with the price.He never did, so I texted him:9/13ME: Good morning, Ralph - its ____ from yesterday. I forgot a gizmo in the car. It is attached to the wheel and it looks like a dial. Its for my HUDRALPH: Ok I will get it for youME: I appreciate it and thanks again for everythingRALPH: No worries. Im really trying to get a good view at work, not to be a pest, but have you had a chance to do an review?ME: I did not but I promise Ill do it and let you know afterwards. Things have piled up here since Ive been gone one dayME: Whats the verdict with the tires-No reply -9/14ME: To Ralph: I need to know the price of the tires, man!-No reply -ME: Hi Archie,I have been trying to get in touch with Ralph about the cost of the tires that I need to put on the 550i that I bought from you the other day as he never called me with it. Would you please help me stimulate him ? I also asked him to get for me a gizmo that was on my cars steering wheel- the remote for my HUD. He said hell do it but never got back to me.Please help me.If my old 528 is still in your lot - my sons pillow for the booster seat is on the right back seats belt - could I have that back as well ? I could come by the weekend of the 24th of September and pick both of the items and bring you the spare key that I have for the 528Thank you so much-NO REPLY -Sept 22ME: Hi Archie, Im asking again for your help with Ralph. You know, he never called me. He only chose not to ignore my next call.This is what I sent him yesterday and this morning:Hi Ralph, Im still planning on coming over Saturday to get my stuff and give you the second fob. I contacted the previous owner of the 550i and he told me he gave you both fobs for the car. Please ask Alex if he has the spare and let me know9/23ME: Hi Ralph, Im still planning on coming over Saturday to get my stuff and give you the second fob. I contacted the previous owner of the 550i and he told me he gave you both fobs for the car. Please ask Alex if he has the spare and let me knowRalph, I held off that Google review because I had reservations when you started not to keep your promises. You said youll call me the next morning after the purchase with a price on those tires. You didnt. I called and texted you. You did not reply until I got your colleague involved. You still didnt call me. Because I could not drive with shaved off tires I changed them. They cost me 300% more than you said they would. Now I texted you about my cars second fob, which according to the seller, you must have. You are still ignoring me. Im going to try and drive TONIGHT to settle this. If I still get no reply to this message, dont bother reading your review on Google- cause you just did!-No reply -ME – to Ralph: I am coming over tonightI did go there, spoke with Archie’s brother – seemed to be in a supervisor position – He had no idea what I discussed with Ralph nor what I communicated with Archie. Told me my old car sold already and that he would contact the detailing shop and find out where my stuff was. Also told me that Ralph was let go because he lost 10 car keys and he was not reliable.RALPH – later that night: I had a death in the family ,it been a really bad time. I do apologise for you troubles with car9/24ME – to Ralph: That is not the story I got from Cobb Cars. Please stop insulting my intelligence […] Get my HUD remote and the pillow for my 9 year old and get them to me and let’s call it a day. I told you about them the morning after the purchase so if you can’t produce them you have no excuse.
Check engine light came on within a week and needs $3000 of work and now no calls will be returned from them! Archie is the absolute worst!!! Would recommend you eat tod pods over buying a car from this place!
NO SIR NOT AT ALL, Do Not Make Your Next Purchase With This Dealership! ALL THEY DO IS PURCHASE CAR FROM THE AUCTION WASH THEM/ NO MAINTENANCE AND SET THEM UP FOR BUY AS IS WITH 50% TOWARDS THEY CARS PRICE!!!! First Off You Know That This Dealership Is Know For Selling Cayenne Porsche The Only Half Way Decent Looking Cars They Have On The Lot. Online Price Special Was Different From When We Pull Up, But The Salesman For Sured Us That We Where At The Right Place Making The Best Purchase. For Me And My Kids In Our New Hometown, Get The Vehicle Found Out The VIN NUMBER was Rigged Resgistration Was To Another Address So I Couldn’t Get Tags, Kept Calling No Response, Went In To Let Them Know What Was Going On They Kept Mentioning They Will Have Some Lady To Contact Me. 3 Weeks Later Still No Contact Regarding The Tags, The Car Start To Screaming, I MEAN LOUD ITS SOOO EMBARRASSING & NOTICEABLE WHEN CRANKING UP AND AT STOP LIGHTS.. Took The Vehicle Back Up To The Place To Let Them Know I Still Received No Info About The Tags & The Loud Screams From The Vehicle,The Financial Manager Told Me Don’t Coming In With That And There Is Nothing Wrong With That Truck, (in front of everyone and they laughed like it was a joke) Contacted The Saleman I Worked With His Remark Was Get RID OF IT “illegal”. I still have yet to find someone to work on this vehicle, it’s needs over $5000 of work done to it, and that’s from an autozone diagnostic! They Have 2Dealerships I Called Daily Asking For A Manger Or Owner Constantly Fast Fwd A Year Later Car Is Absolutely Non Drivable And I’m Still Paying The Note On It, For Credit Equity Sakes..
Frank Brooks did a great job he got us done when I had went everywhere else and couldn’t get a car. Thx Frank Brooks you are the MAN. Ask for him Frank Brooks will work it out.
Continuation from Vincent Culley..... I explained to him which option I would like to go with. He then said ok well get it done as soon as possible. Every day after that I reached out to “JT”, he either stated that it was getting worked on or it was getting put back together. I continuously called him every day, two times a day for over two and a half weeks to check to see when my truck would be done. After a week in a half of having my truck in his possession he stated that I could come pick it up the following week. Once the date finally arrived after another week had passed of not having the truck “JT” then stated that it was done, and he would have someone deliver it to me. He stated that I didn’t have to come get it and it should be arriving by the end of the day. I reached out and expressed my concern because I hadn’t received my truck by 8pm. I didn’t hear from “JT” until the next day explaining that it will be arriving by lunch. I still didn’t receive the truck by lunch. I then reached out to see were we still on schedule to have the truck delivered. He stated “Yes, you should be hearing from transport soon”. I never heard from transport. I then became frustrated because “JT” had possession of my truck since the 5/6/20 to present day which is 5/22/20. I informed “JT” that I will be coming to pick up the truck because the transport that he had been talking about for the past 3 days never arrived. “JT” stated that “Everything was done, and the truck was ready”. He then asked, “When would I be arriving because he had to retrieve my truck from the guy that was supposed to be transporting it”? I told him that I would be arriving as soon as they opened. Once arriving my truck was on empty and in the same spot I left it on 5/6/20, but the engine light was off. 20 mins down the road the engine light returned with the same message. I then turned around to express to “JT” that the engine light came back on. He then proceeded to tell me that “He’s a salesperson and its over his head” and asked me to leave. This is the worst experience I’ve ever had with a lot and a person with “JT’s” character. He is a habitual liar and should not be trusted. I went back and forth driving a hour for almost a month to get a slap in the face at the end and my truck wasnt even touched.
Came by about a month ago and had the most wonderful service. Archie was one of the kind and detail oriented employees I have ever come across. He wasn’t pushy, and was very knowledgeable. He also came across as someone who cares what the customer wants.
Visited this location to see a car, took 10-15 mins of waiting before they figured out the car was sold. She attempted to show us another car and it was trapped behind other cars but that didnt matter because the car didnt start. Was actually considering a car for myself from this location but I think ill pass. Great looking dealer online but was sub-par service in person.
Total reviews rating 4
199 Reviews for Cobb Luxury Cars 2023:
Review №1
2022-05-14CREDIT DOSENT MATTER!!! Came in just after my car had been in a car accident, had several options of choice. COLLINS SEALED THE DEAL, QUICK & FAST! GOT ME IN SOMETHING SO SAUCY....💥💯💦
Review №2
2021-10-27The people at Cobb Luxury Cars are very kind and their down to earth. Ace and Matt helped me with purchasing my car and if I could give them more stars on the rating I would, I would definitely make another purchase and recommend this place to anyone searching for a car.
Review №3
2021-12-22Ace P. was our salesman and he was extremely helpful and very attentive. Gave us a great deal on our car. He was very friendly and informative. The process all together was fast with no complications. Great customer service! We will be back if we ever need another car.
Review №4
2022-03-14I recently purchased a Ram 3500 dully pickup truck with Cobb Luxury Cars in Marietta. When I test drove the truck I pointed out to the sales person, Frank, that the truck seemed to not feel correct while driving. Frank assured me it was just the tires because they needed replaced. I purchased the truck and 3 days later I was towed to the garage because the ball joints came apart.Needless to say, its a used truck and I understand the no warranty with a used auto. However, in this case, since I pointed out the issue before I purchased the truck and 3 days after I purchased it, the front-end falls out from under the truck.Ive tried for a month to get resolution but today, after dragging me by the chain, around my neck, they determine that they will not offer to cover the costs of the repairs. And, all I was asking for was half of a $1600.00 garage repair bill.They said I should have bought a warranty, but the warranty is for the power train, not for ball joints.I suggest caution when dealing with this company as things they say may not always be as they really are.
Review №5
2022-07-11I bought a truck from them in may and has yet to receive my title from them. I paid in full with cash and at first their customer service was good but when they get your money all that niceness they gave in the began goes out the door. They don’t return your calls, leaves you on hold forever or just flat out hang up in your face, you can never reach the owner and I have yet to be given any information about where’s my title, who has it, is it or has it already been processed, or how long it will take to get to me but they been had my money since the second week of May
Review №6
2022-01-15We were not planning to purchase a car today but after stopping by, seeing, and test driving the Mercedes SUV we were sold. Danise was our sales person and she was professional and very helpful. The process was smooth and efficient. We rolled off the lot the same day. We are happy and will definitely recommend this dealership.
Review №7
2022-04-29Had a great experience here. Frank Brooks did his thing and got us a great price on a vehicle that we are using to start a business. We will be coming back to purchase more vehicles in the future.
Review №8
2022-06-24We purchased a Buick LaCrosse on June 16. The salesperson, Frank, assured us that the Carfax was clean, it rides smooth, and didnt have any mechanical defects. As soon as I got it home, the car had trouble starting. Next was the glorious check engine light came on. So we took it for a diagnostic test and were given a report containing three pages of issues. Ive contacted the dealership and spoke with the manager who fell back on the As-is clause but totally ignored the fact that his salesperson misrepresented the car.Even by doing the bare minimum repairs were already on the hook for almost $3000 in repairs.
Review №9
2022-04-21Frank Brooks got me out here stunting hard. Had my eye on a truck. He was upfront with and let me know it wasnt a good purchase. He put me in a suv and that was all she wrote. 5 star salesman. 5 star dealership. Will definitely shop with them again.
Review №10
2022-03-24Ahmad was very helpful and patient! My husband drove off with his new car a happy guy. Ahmad made sure he listened to what we needed and has great customer service! Excellent job!