Crawfords Auto Repair, Inc. in Marietta
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Marietta, Cobb County, Georgia, US
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Site: http://www.crawfordsautorepair.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–12PM
- Sunday:Closed
Had a great experience with Crawfords. They performed a pre-purchase inspection on the car - did it quickly and professionally. They didnt try to upsell me on anything that wasnt needed and I really appreciated that. This is definitely a place you can trust. The employee was very friendly and helpful.
The owner here is not sincere at all. He overcharged me when he told me one price initially over the phone and when I arrived he raised the price 50 dollars. I then was told to come back the next day because the job was incomplete. As Im driving it home I immediately notice the A/C and heater arent working. I bring it back the next day and he tells me there is an issue with the upper radiator hose. I look and it has been snatched off Im assuming by the owner of the shop inorder to try and get more money from me. Which is ironic because my car wasnt at all leaking and that sort of issue causes a leak. I also had a full diagnostic on my car prior to purchasing it and this was not an issue at all. I told him my vehicle didnt come to him like that and he then said he could try and fix it. However he did not fix the issue he just pretty much rigged the hose on and that was poorly done. If you want your work done properly form an honest individual dont come here. He is a scam artist. I know we are in a pandemic but that is not how you go about things.. I am in the process of filling a lawsuit against this business
I highly recommend Crawford Auto Repair. Mac and Tom really helped us out with fast service at a very fair price. I had a wheel bearing go out on my truck while driving from Florida back to Missouri and a relative recommended Crawford Auto. I couldn’t be more satisfied!!! Mac is very friendly and makes you feel at ease. Very Trustworthy!! Thanks Mac for all your help!!!
I just moved to the area and haven’t been able to find a good mechanic. They were so friendly here! They got me in same day I called to take a look at my coolant issues. He gave me peace of mind and even cleaned out the leaves under my hood. So happy I can here. Thank you for everything!
I recently had my daughters car towed to Crawfords on a Saturday for what I was told was an alternator or starter issue. I truly didnt expect it to be diagnosed and fixed on a Saturday since they close at Noon and they didnt receive the car until 11AM. Mac called me to tell me he got the car and he was running some diagnostics. Mac called me with constant updates and he determined that it was actually just the battery by making some phone calls about the cold charging amps because it wasnt listed on the battery. This man saved me a ton of money and stayed until almost 4PM on a Saturday so my daughter could pick it up that day. My cars will go there from now on. I highly recommend and cant say enough about Crawfords Auto Repair.
Im currently a mechanic at this shop. Most places that Ive worked, I wouldnt recommend, but the staff at Crawfords, are top notch, and can handle 95 percent of your automotive issues, both mechanical, and light to medium duty welding repairs, and fabrication. Support Your Local Mechanic.
I recently took my Hyundai in after the dealership failed to diagnose an issue that kept draining my battery. Mac was able to solve the issue quickly and is definitely an expert in what he does. I appreciate the fast, high quality, and professional service that was offered by everyone I encountered here. Cant recommend enough!
I cannot recommend this place highly enough. I came in with an oil leak, they discovered that the Hyundai dealership technician had only finger-tightened the plug. They tightened the plug and cleaned everything off free-of-charge! I was in and out in 30 minutes. Crawfords Auto Repair is trustworthy and honest, and Ill definitely be coming back.
I dont live in Marietta and needed a pre-purcahase inspection on an automobile I was buying near by. I found Crawfords in a google search and they live up to the positive rating. I called last minute to see if they could work me in and even though they were busy, they found time to look over the car. The office staff was fantastic - very professional and friendly. After the inspection was completed, they took the time to go over in detail the issues they found with the car and what was involved with the repairs. They explained what might be urgent and what could be handled through my next maintenance stop, They even provided estimated repair costs. If you live in this area, you should definitely give these guys a shot. If they werent a two hour drive from home I would take my car to Crawfords for all repairs.
Weve been going to Mac at Crawford Auto Repair for year. Simple repairs, good. Big issues, he can handle. If he cant handle it, hell be honest and tell you what youll need to do. He treated us like friends and went above and beyond at times. Day before my wedding, he fixed a radiator issue for one of my bridesmaids for free. When our Camry started to have issues, he told us it was an oil leak and topped off our oil to get us by until we could take the car to the dealer.Weve recommended friends and family to Mac, and everyone has loved him.
Excellent experience here! I came here with a check engine light on and the guy was honest and went above and beyond to find a solution for me. Most of all he was HONEST and treated with kindness and respect as a young woman. I really appreciate it and will definitely return if I have anymore issues.
If you are looking for a good mechanic look no further than Crawfords Auto Repair. I have been coming here for years and have always had top notch service. Mac is honest as they come and will never rip you off. They just recently became accredited by the Better Business Bureau which is really saying something in the auto repair business.
I came here originally after going to the dealership, first; however, Crawford (the owner) was more affordable. In addition to this, he told me whats wrong, and was very honest about what I needed without charging for a diagnostic. Furthermore, he didnt try to get over like other mechanics, Ive experienced since moving here from Michigan.
I was on my way home to northeast TN and bumped the back of a trailer hard enough to bust my radiator and radiator support. I had no idea what to expect from these guys when the wrecker dropped my truck off at Crawfords...everyone in the shop was amazing and got to looking at my truck and fixing it immediately!! They made me feel very welcome and comfortable in a crappy situation where I was stuck so far from home. They even asked me to please call when I got home and settled so they knew I was safe. If I didnt live so far away, I would definitely be bringing my vehicles to Mac and the crew. I cant thank them enough for their help, hard work, and hospitality! Thank you!
This is the 3rd car Ive brought to Mac. I came in today he was able to fit me in quickly, he has great prices and I trust his judgement. He will explain in detail whats wrong and even show you. I love that its not about money with him. If you dont need something fixed right away he will let you know.
Mac and the crew over at Crawford’s auto repair get the job done. Subject matter experts and a willingness to work with the customer bring the job home with more than fair prices. Really helped me out with my 04 Silverado this past weekend, definetly the best experience I’ve had at an automotive repair shop. Mac Keep on Rocking!
Came In with a broken window waited for 2 hours just to be told that they couldnt help me that day and left with my car untouched. Came back and I had asked them to get my window working agian rolling up and down, and the window was barely held together by duct tape and couldnt roll up or down. I was upset and just wanted to get out of there until they tried to charge me 100 dollars. As much as I wanted to leave I wasnt going to be taken advantage of so I hassled him to bring it down, but please dont be taken advantage of by this greasy old man worst of the worst in the mechanic world.
Be weary and wise. He will double charge you. He is a self employed mechanic trying to make a buck. He will do what you say but he prepared to pay for it even if it does not fix the problem you are having. He is far from a professional but he is good and he knows, mostly from internet guides. I found myself paying $700 for a check engine light that was never fixed to have to go to the dealership and spend $800 to actually get the problem fixed.Myself working in the automotive industry as of 2015 I understand the need for profit, its a difficult business.I also live in the area and ride my motorcycle nearby, I do not agree with the way he treats cars during test drives, max throttle at a red light turning green and spinning tires on Roswell Road is not appropriate, also I concur on allegations and rumors that the owner spends a lot of time taking customers Cars on test drives to the Marietta 120 Tavern as I have seen him enter while I was leaving in the middle of a week day during business hours.
Fair, honest, dependable, and reasonable. Ive been going here based off of a referral from my neighbor some 10 years ago. I wouldnt trust anyone else. As a female, Ive seen my fair share of service providers who try to capitalize on limited knowledge, up-sales, and high pressure fear and intimidation tactics. You wont find that here. They go above and beyond. If youre looking for a cushy lounge and capachinos while you hang out all day, you wont find that here either. They are more interested in getting you back out on the road. Were pushing 200k miles and running strong. Havent been stranded yet!
Mac does a great job at telling customers whats wrong with their car and just fixing that problem.. As a women we always feel like we will be over priced cuz were not a man, Crawford Auto repair are honest and get the job done , my whole family comes here .. cars from 2015 to 2008 will continue to come..
We were virtually stranded on the way home late in the evening and after working hours. Mac immediately started working the problem and even drove us to a hotel ! The van was ready the next morning and we were on our way. Excellent work and well beyond reasonable price. Thanks Mac !!
Had horrible experience here had to come back twice because they didn’t fix my problem the first time and ended up paying more the 2nd time and they will ignore your call until finally someone picks up I don’t know how many times I called just to see if they even made a progress on my car beware .
Total reviews rating 4.7
97 Reviews for Crawfords Auto Repair, Inc. 2023:
Review №1
2022-03-03Mac Crawford is top shelf. He performed a very unbiased pre purchase inspection on a used car we were looking about and shared exactly what we needed to do if we bought it (in this case we did as a result of his thorough inspection). We accidentally broke something small during our DIY repair and Mac let us bring it in and he fixed it in 25 minutes and had us on our way. Weve visited him twice now, and were pretty confident we have a new mechanic. He is overall just a really neat guy.
Review №2
2021-06-01One of the best shops Ive ever been to in my life. They got me in same day and fixed my brakes and replaced my rotors. Super cool atmosphere , high quality work and friendly staff
Review №3
2022-06-07Spoke to Mack on the phone. He was very upfront with me. He told me he couldn’t help me with my vehicle but led me in the right direction. Feel very grateful for all their help.
Review №4
2019-07-07Gr8 place for auto repair/ inspection. Was given an appointment for pre-purchase car inspection immediately upon call. Took hardly 30 min in and out. Inspection report was very clearly explained as to what parameters were checked and why they were important. Mac and his companions were very professional and polite in conversation.Would definitely recommended and would love to return for any repairs/inspections in future if needed.
Review №5
2021-08-09Mac was excellent… professional, honest and took the time to explain everything to me. We brought a car here for pre-purchase inspection and they fit me in the same day. Mac diagnosed the issues correctly which we were able to negotiate with the used car dealer. If we lived closer we would definitely use them as our mechanic. Highly recommend!
Review №6
2020-08-31AMAZING AUTO REPAIR COMPANY! Honest, thorough and fair pricing!!!My husband found Crawford’s on google and liked the fact that they had so many reviews stating how honest they are. So we took my car in to be evaluated because they didn’t have an appointment open for service but wanted to evaluate to see what needed to be done and right away the owner took care of a noise my car had been making for years completely (my dealership said to fix this was $300). So he said we can bring it back when they had an appointment and he would further address the issue but at least I wouldn’t have to listen to that noise until my appointment time. I was so impressed with this. Then he went above and beyond when it was time for my appointment. Personally drove to get the part at the dealership, explained the charges down to the penny(which I appreciate!), stayed at the shop until midnight to get the job done correctly, and didn’t charge me for the extra hours of labor because he said he already quoted me the price and he was sticking to it. I was blown away.They are just an all around honest, fair company and I am so grateful my husband found them. We will be taking our cars here from now on. I trust them completely after only one visit!! HIGHLY RECOMMEND!!!
Review №7
2022-05-25Mac is great. Honest and fair! Never a problem with his work. And he is drummer extraordinaire!
Review №8
2021-12-20I needed my car fixed and they took my car in and in a short time I was working on it. They are very efficient and reasonable price. I was always informed as to what was going on with my car, I appreciate the great service.
Review №9
2022-03-28Mac and his guys are the best around. He is a very fair and honest person as well as a very knowledgeable mechanic.
Review №10
2021-06-03Crawford’s auto shop saved my life when my car broke down in Atlanta. Had some trouble getting my car to the shop but Mac kept working with me to get my car there and fixed. Helped me get a lower price on the alternator and labor. I was out the door and back on my vacation the next day. If you need quick and good auto repair these people and shop is what you need