Delivery
Yes
Crest Auto Truck & Equipment in Cartersville
Categories
Location on the map
Cartersville, Bartow County, Georgia, US
Service options
In-store shopping
Yes
Phone: +1 770-382-1595
Site: http://www.cresttruckparts.com/
Site: http://www.cresttruckparts.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (199)
Staff is very knowledgeable, kind, and helpful, Blake went out of his way to find the part I needed. Will definitely go back again when I need another part. I highly recommend this busines!
Spoke with several of their staff...horrible customer service. Very rude an incompetent. Not sure how they are in business
Clean, organized and environmentally conscious yard. The owner Blake was awesome. He helped me remove the parts as I was concerned about them getting broken and made the job go by faster by providing power tools. Highly recommended this yard!! Would visit again if they get another truck similar to mine
I went in for a part for a 2022 western star and wasn’t there no more then 15 to 20mins and they had exactly what I was looking for at a price no one can beat 👍👍👍 I’ll definitely come back
Great service. Employee drove and walked me thru every part of the yard to find the part I was looking for. Took over an hour but he would not give up. Thanks for being so friendly and helpful.
I went looking for a part for my 93 F-150, and they were great. Very helpful in getting me the right part that I needed and very friendly. I would highly recommend these guys if you’re looking for parts for your truck!
Bad Service !! Ive been in the used parts business for the last 16 years and honestly Ive seen crazy things on the business. I recommend NOT to lose your time with this clowns !! Be careful where you put your time and money.
Excellent service didnt wait long at all plus they were busy Chris took me to all there jeeps helped me look for what else i needed. Would vreatly recommend for anyone looking for used parts pricing was GREAT!! thank you guys.
If you need a part this is the only place you need to go or call. Brian and his crew go beyond good or excellent. I needed a radiator overflow for a 2002 Dodges Ram 1500. Web site listed two trucks and photos showed each having just what I needed. The first search in there vast sea of car and truck remains came up sorry their gone. Brian ask another young man to take me out to find what I needed. What an adventure, after about 15 minutes of searching in several locations, I hear Found one and in fact he did. I wish I gotten his name, he was determined to find my part.I tip my hat to him and could not thank him enough for our conversations and his dogged determination in a successful hunt in finding just what this old man needed. Bruce, Smyrna, GA
The people are rude. I waited for 2 hours for a part and they were completely ignoring me. I left without the part. By far the worst place. They probably have the part you are looking for but good luck getting it. Brian is a very rude heartless individual and needs to be fired. He is running the company to the ground
This place is a goldmine, but gold isnt cheap. When it comes to trucks, they have everything you are looking for. They have a very accurate inventory system and know where to find stuff on their massive lots (I think there are 5 lots in total). Brian is the guy who sets the prices and he knows what stuff is worth so you arent going to get anything at a steal, but the parts are in good condition and they will pull them for you while you wait (they even ship internationally), and the price they charge is fair. When they pulled the part for me it turned out that it wasnt the one that was supposed to have been on the truck, so Blake drove me around and literally moved trucks around the lot until we found the correct part. I left very happy with parts that I could not find anywhere else, even on FleaBay. And Jason is a character too! Honestly, they need to turn this place into a reality TV show so people can see how the JY business is supposed to run.
Being in business for 30 years tells you something. These guys know what they are doing. Take a picture of the part you need and know exactly what you are looking for and they will find it for you. This place is huge and plentiful of decent parts. If they dont have the part you are looking for I would be surprised. The guys that work there are extremely knowledgeable and quick. We really appreciate the wonderful customer service.
They were as fast as could be expected from a parts house like them. They have always had the parts I needed. The staff was friendly and very knowledgeable. I would recommend them for all of your truck parts needs.
Everybody there has the experience and knowledge for your every need. Their prices are reasonable. And the staff will help you the best they can. Really appreciated my time being there
I have never posted review but the guys a crest were awesome to deal with. Well worth the over 800 mile round trip. Price was great.
Some of the rudest bunch of people I have ever dealt with. Drove 3 hours to purchase something there and they said we were rude and wouldnt sale us what we drove down to purchase. Absolutely the worst place. And the person who helped us had no idea what he was talking about, whenever it came to some parts that went with something else we were going to purchase. Man copped a attitude because we didnt drive over 3 hours with six thousand dollars cash. Who travels with that much cash? We even offered to let them take our purchase with our bank card. Most of you on here giving Good reviews must be there friends or family. They ended up selling the item to someone standing next to me with a check for less money. Your loss!!
Rude. Rude. Rude. I was on the hunt for a part surprisingly they had it! I would of had to buy the entire engine and jokingly I asked of there was anyway I could buy just that part. Instead of just going with the flow and laughing it off he yelled at me and asked me what in the world would make me think I would take the part off of a $9,000 motor. I calmy explained that we had had been calling around to several other states with no luck the whole time he was screaming over me that I should just go get parts from them then and if I want anything Ill have to buy the entire engine.
Awesome staff. They had all the parts I needed! They let you look for anything and everything you may need AND pull the parts for you. I highly recommend and I will definitely be back! You guys rock!
I’ve bought from the guys several times in the past with good and bad experience. I know and understand that they sell used parts and expect used condition. What is not ok is being lied to. Called and spoke to Brian about a Silverado hood. He said that he needed to check the hood because he thought it was damaged. Calls me back and says it’s not damaged and it’s a good hood. I questioned the condition and the color of the hood, he reassures me that everything is good. Tried negotiating with him some on the phone with little success. I explained that I needed to know what I was looking at price was before ever heading to him because I was 1.5 hours away, 3 hours round trip. Needless to say, his attitude and phone skills are lacking. Ended up driving there and when walking through the yard to look at the hood, the worker says it’s a pretty good hood with only a little bit of damage and a rust spot. Yeah, it was damaged like he said and it was a complete repaint that was off color and the clear was peeling. After seeing this I walk out in complete disgust. Per our discussion Brian knew that I was looking for a specific color hood and one that wasn’t damaged. Why would I pay a premium for a specific color hood to replace my damaged hood for another damaged hood that needs to be repainted. Additionally, he wanted my old hood for a core (I’ve never heard of on a body part), so I had my wife come with me so that we could swap hoods there without inconveniencing a employee to help me a wap them. So not only did he waste over 3 hours of my day but my wife’s too when all he had to do was be honest.This isn’t the first time something like this has happened with these guys. Called about a specific motor, they say they have it and even double check because I was driving a long ways. Get there, no motor. I figured it as a honest mistake, miscommunication or something. After two bad experiences I’ve come to realize that I’ve just got lucky in the past and Brian is a liar. I know it was Brian the time before because he likes to refer to the city of Monroe as “Monkey-Roe”.
I have been looking for seats for my Ford Ranger for months now. Finally found a set at Crest Auto Truck & Equipment. Dealt with Blake over the phone. The seats were leather, got both front seats for a GREAT price, and I am having them shipped to me in Texas. Blake is a great employee!! He took the time to make sure the seats were not beat up or ripped, sent me pictures so I could approve them, took the time to have them packaged, sent me more pictures for both of our references in case they are damaged in shipping, and had them delivered to me. He did a great job for me, and I will continue to purchase any and all of my parts from this business. I highly recommend this business and Blake specifically!!!
Crest Auto Does great business my experience with them was great and they did everything they could to make it right even checking with there competition to see if I could get the right parts there if you need good parts and want to make sure you get right stuff call Crest first I will
These guys certainly know how to treat a woman like a queen. They were extremely kind from the moment I walked in the door to the moment I left the property they had exactly what I was looking for, loaded me up quickly, worked with me on pricing, and if I need anything else I will certainly not hesitate to return even though I’m from Tennessee. The only thing I would say is that the gentleman upfront I wish I got his name but he has gray wavy hair, he need some help. And by help I mean someone assisting him he was multitasking better than any woman I know. The phone was ringing off the hook he’s not only answering it answering the persons questions as well but he’s also trying to take care of the person in front of him physically. He’s absolutely amazing at his job but he does need some help.You all are awesome!Joyce.
The worst, just terrible, costumer service, never buy spare parts here!!!!
I have had several dealings with them in the past. Always willing to go get the part I needed or take me out I the yard to look. Prices are fair, service is good and if there is a problem he takes care of it
Amazing group of guys . They were very respectful and helpful.. They did the best they could to help me find what I needed .. Would highly recommend them to anyone . I drove over 70 miles to get to their location and it was well worth it..
As a business owner my self i would never talk to a customer the way these people talked to me and then tried to charge a outrages price for a part. Would jot recommend to anyone
Terrible customer service! Guy answering phones had no clue what he was talking about. Asked me to get a quote from a dealer and let him know pricing. This people did not know what parts they had in stock. Very Rude and unprofessional.
Staff very friendly try their best to find the parts needed. They provided customers with leads at other shops if they fell short.
I was just in there less than an hour ago, and let me tell you these men are so helpful! I came in for a couple parts and Josiah, one of the guys, went out and got the parts for me. He even got one of the parts that we didn’t think were removable, and was able to get it. Brian was very helpful in getting us what we needed as well! Will definitely be going back if future parts are ever needed!
I came to this business today and was given the best service possible. I recommend anyone who needs a truck part to come to this business.Esquire Automotive llc
I made 3 trips for 3 quality parts and got very good prices to keep my 16 year old truck going strong. A great place. THANKS Much.
Very friendly and helpful. They always take time to make sure the parts are correct and in good condition. Great prices too.
Good prices. Staff is very friendly if you dont take their sense of humor the wrong way. They dont play well with snowflakes lol. Very helpful yard people, tip them well and they go above and beyond. Have been there multiple times in the past few weeks for some odd parts for a project and they were more than accommodating with my odd parts list.
They were very helpful and got me the part I needed in a timely manner and it was an electronic solenoid got it home installed it and worked great
Mr. Brian and Josiah were amazing! We were referred by our dealership. Mr. Brian had Josiah pull our parts for us, one part was going to be a difficult part to pull and he was determined to help us. We got everything we needed and everyone was so nice! I was skeptical because it was a Salvage yard, but girls/ladies save your money and go get your Original parts from this company!!! So thankful we went there!
I gave a one but the negative star that I need isn’t available. Drove from Cincinnati Ohio to come down here to get a rear bumper for a 92 s10 while I was down here I was looking for other parts for it according to part finder crest had the other parts I needed called them and here is where the call was interesting. I called gave them the info for the truck I need parts for they wouldn’t give me a price over the phone before I drove 40+ miles one way, wouldn’t check the yard to see what kind of shape there in, when I asked again about a price he said are you going to “bring your check book and your tools or are you going to piss the day away??” Called back to get a manger on the line the manager laughed at me and my girlfriend for coming about 9 hours for a bumper from another yard. Horrible service, made fun of us for calling and complaining about the situation. These people are over priced (finally got a price after making fun of prices at home) wouldn’t recommend these guys to anyone as far as I’m concerned I will never go there nor come back. If you want good parts and good price also getting outstanding service go to C and L in Atlanta
I needed to install back seats in my newly purchased 2016 Chevrolet Colorado and they sold me everything I needed for a reasonable price. When I showed up to purchase the parts, they noticed I had an aftemarket back up beeper installed on the truck and offered to disconnect it. One of the guys climbed under the truck, snipped a wire and took care of a problem that was bugging me since I bought the vehicle. Super helpful people!
Waited to install the product before I left my review. I have to say this is probably one of the best junkyards I have every been to. I didnt Know exactly what I needed but they were able to show me exactly what i needed and it worked amazingly. for that I give crest autos five stars. I will be back soon for more parts for my rebuild.
The guys are amazing!!!! They went above and beyond to help us find and get the part we needed😊😊we will forever use Crest Auto Truck & Equipment and will recommend them to EVERYONE❤😊
Worst service I have ever experienced. The man at the front desk was very rude. He asked, how big is the internet? after I told him the part I was looking for (suggesting that I look on the internet for the part instead of potentially paying him money). A very condescending and overall unpleasant response to a very simple request. Maybe he was having a bad day. Furthermore, I sat for an hour in the front office and listened to him treat nearly every customer just as poorly. I will never return to this business, nor will I ever reference this business to anyone.
The people at Crest are extremely friendly, helpful and knowledgeable individuals that more than likely have exactly what you need. The vehicles are organized in a way that makes them easily accesible and simple to find. I recommend them for all of your automotive needs. Tell them Ralph sent you.
They always have what im looking for. The staff is super friendly, experienced, and extremely helpful. If your in the need of good parts for a fair price, this is the place to go.
Have used Crest numerous times for truck parts. Steering columns, engine wiring harness, complete rear differential, wheels… you name it they have it. They spent hours to track down specific parts for me and made sure it was a quality part before I was out the door.
In my entire life, I have never encountered an employee as rude, belligerent and belittling as the gentleman that answers the phones. Not only will they never get a dime out of me, Ill make it my lifes work to let everybody I encounter know about the exchange I had with them.
I was referred here by one of my coworkers and when I called to get prices on parts the man answered the phone and first, put me on hold for 10 minutes. I didnt mind, I know business can be crazy. But second, as soon as he got back no the line he answered with what do you want woman? give it to me. Absolute utter disrespect. I wouldnt recommend this place just for the sole purpose they treat people like trash. However, the only downside of that though is the fact that they do have good prices. So I guess my advice would be to proceed with caution if youre going to be shopping from here...
As a shop owner, I have never witnessed such pathetic customer service. I pre-paid for a part 16 hours in advance -$250 part. The already rude dude on the phone promised me that hed have the part waiting for me when I got there. I arrived. It had not been pulled. They were in no hurry to pull it. I told them I have a business to run and needed to get the part. Still acted like it was no big deal. After I lost it and called the manager a few choice words, I got my money back and was politely told to leave. These scumbags represent what is wrong with America today.
Stopped by Crest Truck Salvage and found all the extra parts to finish up my Ford F-150. Good pricing, and had good yard guys to pull my parts. Will return back.
Awesome staff here. The help is amazing and they are genuine people. I went in for a simple part for a jeep and he helped me more than I could have asked for. Thank y’all!
Crest auto truck and salvage helped me in the most amazing way. My transmission is fine now and thanks to Mr Brian for all your help!
First off I have to say that that this is the worst experience I have ever had with a business ever. I sent one of my shop guys to pick up a front carrier from them. When he got back to the shop with it the jack shaft was missing and the housing was cracked. I called Crest and told them it was missing and that I would like to return it. He said sorry I bought it as/is just to put my shaft in it. I told him that if it took that big of a hit I didnt want to chance paying someone to install it and then find out the inside was damaged as well, just to big of a risk. I cant explain how bad he talked to me and how much he belittled me about this. I did nothing wrong. I was in total shock how he handled this situation. I finally told him that was fine that my guy would be dropping the part back off and I would just stop payment on the check. He belittled me more due to this. Well I did nothing at all wrong but they now have my check on there wall with stop payment on it and do not accept checks from me (Like I would ever buy anything again from them). I am a very honest person and would never done this unless I was forced too. They are still trying to make me look bad and like I did something wrong even after they tried to screw me. Unbelievable Just Unbelievable.
Paid a visit to Crest Auto Parts today and found a roof molding strip for my 2007 Toyota Tacoma from a salvage vehicle parked right in front of the shop. Staff was friendly and helpful, and gave me a GREAT deal!
All the negative reviews are true. Cash in hand for what I was quoted only to be told a different price. Even with two customers at the counter, the attendant kept answering the phone. The price went back to what I was quoted but now all the pieces for the assembly were no longer included. When I ask why that was. I was told they no longer wished to sell me the part....wow. Customer service at its best. Only to call from another and told the part is in store for sell or ship.
I bought 3 van doors for a ford E-series at a GREAT price. I knew exactly what i needed, they showed me the options then had the doors off the parts vehicle and into my truck within an hour. If you call, know what youre asking for, theses guys dont have time to sit on the phone with you while you try to figure out your problem (big boy rules apply). Thanks yall!
Great selection of vehicles of any kind, in about any shape you would want to find. This place is always busy, cause they always have what you need. Great experience everytime and would suggest to anyone.
Dealt with who I believe is the owner today. Extremely rude and condescending person. I have been buying parts up there for a couple of years. Today marks the end of that. Dont waste your time, you will be treated poorly. Read all the other 1 star reviews, youll get the idea.
Had a great experience, getting some hard to find truck parts. These guys are fun and very helpful. They are always hopping due to high customer demand.
This place is really high on the price. Just got off the phone with them. I am needing a fuse box and they quoted me one for $150 plus my old one. Are you kidding me you can get them off of eBay for $40 or cagles U-Pull-It for $25. For that price of $150 its almost worth driving to Chattanooga to the pull a part. Your a junk yard not a part store. These are used parts not new
This place is awesome they have everything you need and it has great service and it is definitely worth going though it might be far from people but its still worth it from Tim Ledfords auto repair
My boyfriend called and the guy was really rude. We were seeing how much they charge the guy on the phone told us Why dont you bring your check book and tools over here and you can find what ever your looking for. When my boyfriend was trying to explain what we were looking for, just to see if they had any frount bubber brackets, the guy said So are you coming here or are you going to piss the day away. My boyfriend hung up the phone. I called them myself to complain about the service and the manager laughed at me for complaining about the service. He started making fun of my boyfriend and for driving 9.5 hours for a 92 S10 rear bumber. We went to C & L Auto Parts and they were great. They had great customer service, great prices, and they were willing to bend over backwards to help you.
Huge selection of high-quality inventory, great prices and awesome staff!My husband and I own a repair shop and we specialize in high-quality affordable repairs, which means a lot of the time we are using salvage yard parts because the customer can’t afford/doesn’t want to buy new. The search for quality used parts is the most time consuming part of my job, and if you’ve ever had to deal with a junkyard before, you probably already know that it can be a frustrating experience. Car makers can and do change parts literally ALL THE TIME, sometimes even in the middle of the model year, and it can be a huge setback for us time-wise if we are given the wrong part, so dealing with knowledgeable vendors is essential for me.There are probably no less than 10 salvage yards within a 10 mile radius of our shop, and Crest is by far our favorite place for truck parts (***Be aware they only do truck parts, NO CARS***). The yard is ginormous, the staff, especially Brian, is awesome, the owner is very hands-on and usually always on site if you ever need him (though we never have), and their selection is second to none. Not only do they have a huge inventory, the vehicles they have are actually very high quality—no junk at this junkyard! We have always been able to find even the most obscure parts at Crest, and they are the only ones around that have a large selection of heavy duty and commercial parts that we have needed not just for customers but for our own truck as well. Their prices are usually better than the competition and they’ve always been willing to negotiate if I’ve found something somewhere else for a lower price. Plus, everyone there is always laughing and in good spirits, which is NOT very common at salvage yards—this is one of those little things that is actually a Big Thing to me—it makes all the difference in the world when you’re constantly dealing with short attitudes and inpatient personalities.I’ve read many of the other comments in regards to the ‘customer service’ that some have received here and, while I’ve never experienced anything negative from the staff, as many salvage yards as I’ve dealt with, I can certainly believe some of the reviews. As I said before, it can be frustrating to be on my side of the business, but I can also definitely see how it can be just as frustrating to be on the other side.The average customer probably *thinks* they know exactly what they need, but trust me, the staff at the salvage yards know better than we do. The worst thing I see happen is someone calling in and TELLING the person on the phone what they need without going through the process of narrowing it down by vehicle specs. The staff do this all day, every day, and their computer systems—which are vast and extremely accurate—show the correct part based on the information you give them. My best advice would be to make sure BEFORE you call any salvage yard that you know as much about your vehicle as possible (i.e. EXACT year/make/model, engine size—VERY IMPORTANT, trim—is it an XL or an XLT for example, is it 2 wheel drive or 4 wheel drive, auto or manual, if you need a part for your brake system you should know if your vehicle has options like traction control, etc.). This information can usually be found in your owner’s manual or by simply typing your VIN in Google. Every piece of info you can give, no matter how irrelevant it may seem, will help in your search because, like I said earlier, car makers change parts all the time, and the best way to assure you get the part you need is to know exactly what you’ve got to put it on. And then just let these guys handle the rest—that’s what they do day in and day out, and they’re pretty good at it if you give them the chance!All in all, Crest gets a top rating from me because they are the best at what they do and they’ve always made a potentially frustrating experience a relatively pleasant one for us with quality parts, a great selection, the best prices, and a knowledgeable staff that will go the extra mile for you if you give them the chance. Highly recommend.
Called to ask about a big truck transmission that was advertised online. The guy was knowledgeable and polite. He even asked me to hold so that he could personally make sure it was still available, out of the truck, and ready for p/u. I drove 180 miles the next morning to get it and the service was excellent. I paid, they loaded it and I was on my way in less than 20 minutes. When I asked about the inconsistency between my experience and the bad reviews that I saw online, I was told that the old employee with the attitude was no longer there. The owner fired him. I will be back.....
They were very friendly and had my part ready when I arrived. A great place to go.
I have never been treated with such disrespect. This place is not worth the drive or the money. All employees treat cash paying customers like they are trash. Waited over an hour for them to find my part never retrieved item. Ask the guy again about the part and he cocked an attitude saying im not worried about your part I have a 5,000 dollar transmission I have to worry about not your part. Will never be back.
Called, was hung up on. Called back, person on phone was very dismissive. I decided to just drive over and see if they had the parts I needed. Guy running the counter was extremely arrogant. He would try to talk to 3-5 customers at the same time but only giving everyone poor service. Told me they had the part I needed but then when I wanted to buy it, he told me it wasnt exactly the same but it should work. Part was the central computer for a truck. No electrical parts are refundable. He would have sold me a part that he knew wouldnt work and that I couldnt return. Any competing business with similar inventory would destroy this company with decent customer service.
Everyone here was extremely helpful and very informative. I felt they went above and beyond of what the job called for. I would recommend this business to anyone who needs parts for their vehicles.
Theyre really nice and friendly
Always helpful, easy to deal with and so far has always have had our parts we need
Rudest group I have ever dealt with...stay away!
I cant speak for anyone but me but when I read some of the reviews of this place I was worried.... but I went anyway and Im glad I did, i went and treated these guys with respect and they did the same for me, they went above and beyond finding the parts I needed i love this place, all the things you need to get your project done and keep your daily driver running
Worst customer service. Never buy a part from this place
To sum it up DO NOT SPEND YOUR MONEY HERE!!!!! Absolutely the worst experience I have ever had. I bought a transmission for a LS swap I was working on in a 94 1500 so I bought a 4l80e transmission and transfer case from crest and yes it sat around longer than 30 days before I even attempted to put it in as I was waiting on a wiring harnes, so the time came I installed the trans and when I attempted to push the truck it would only go forward and wouldnt roll back. I checked all of the obvious things and narrowed it down to the trans, so I call crest and spoke with Brian who asked if it was a prank call when I requested that they give me another transmission. I was then told after explaining my situation that I needed to give it a few days to think about my position really? I decided to pull and pan and found large pieces of metal in the pan. I payed cash money for a transmission that was no good when I loaded it up and had no way to test that until much past the 30 days, so I ordered a trans from LKQ and I highly recommend anybody looking for used parts to do the same.
Great place to do business friendly staff great prices very knowledgeable Brian can always find the part Im needing
💯Blake and his crew were great today. Good fair pricing & enjoyable working staff. I will be back for parts on my trucks 🚚!
Great place! Didnt have everything I was looking for but said if they got it they would let me know! Really amazing guys and great prices!
Been buying from Crest for over 30 years . Bought parts from their old store on 41...Always helpful. Fair prices and parts knowledge. For used truck parts Crest is best!I want $5 everytime someone days it hahahThank you.Know what ya want and make their job easier lol
Came here for a seatbelt buckle on a f-150 and was able to locate one. Been here before for some car seats & a radiator cap on the same truck. Definitely recommend dropping by if you need a spare or replacement on anything.
Bought a motor and tranny from them. They were the most reasonably priced. :) however they refused to give me a receipt so if i ever decided to sell my car i wanted papers so i could send paper work too.
Very fair to deal with and funny jokes at the counter
OMG! I just called about scrapping a vehicle and asked how he went about pricing...whatever the market will bear and then b proceeded to tell me about selling a guy a used part for $2000 that he didnt know he could have gotten new for $800! THEN, after I explained that I knew very little about the car and was calling for a friend, ask if I can call back when i know more and can speak more intelligently about it.
I couldnt find a mirror for the box truck on short notice, I called this company and they made it happen. I was so surprised with the level of service at a parts store. And the part was at a very reasonable price! Thanks!
Was here today, looking for parts for my F350. They kept helping me tillI found what I needed. They were top notch!!I will definitely go back.
Best place in Georgia to purchase used truck parts and Brian at the sale’s desk was friendly and very helpful. The entire staff there are very knowledgeable.
Bryan is a pleasure to do work with will return and definitely recommend crest auto salvageKeep your attitude at home dont bring it here 😎👍👍
Call about a Chevrolet hood emblem they would not give me a price. The personality phone wanted me to name the price and then laughed at the price I suggested. Asked them if they could give me an idea of the price is just as much as the new one. THE Worst experience I have with customer service ever. If you need a part call Cagles pull a part.
Knowledgeable staff. A lot of newer vehicle parts in stock. When I couldnt find the parts locally to fit my truck, I called Crest and found the parts I needed. Ill drive the 1.5 hours to Crest to get more parts when I need them!
Very rude, wouldnt buy from them even if I had no where else to go.
Customer service incredible I will always do business with Crest!! Also they will work with you on Prices, the old man at the counter is very sharp he will save you time & Money I recommend highly Crest truck auto parts
Crest Is a Great Place to find Much needed parts, they are always willing to help find hard items, quick to let you know what is possible or not and I enjoy working with them every time. Thank you for always being there.
Purchasing from Crest Auto Parts was a great experience. Service was good. Pricing very reasonable. Highly recommend.
Dealt with who I believe is in charge today. Extremely rude and condescending person. Today marks the end of that. Dont waste your time, you will be treated poorly. Read all the other 1 star reviews, youll get the idea. I would like to get in touch with the owner
First off I’ve been there several times and they’ve told me they had what I was looking for and said it was in good “shape” only to get there and find out it was dented and in POOR condition and after driving 30 min one way I was very displeased. I wouldn’t recommend this place to someone I disliked they sucked so bad, and customer service.. terrible!! I’ll never come back, and I urge anyone who reads this to not even waist your time trying to deal with them
Tried to call and got hung up on them called back and got a rude , unprofessional employee and left the info for the part and they called the next day and could not be bothered to give the info off the part to make sure it would fit my truck !!!! Don’t waste your time !!!
These guys are good at what they do. If they dont have it they can tell you where to find it. These are real men who work here. There aint no frills just good service at a fair price
Have gotten great parts from these guys for years. I have never gotten a bad parts from Crest. I can not say that for other junk yards.
My husband bought a tranmission from Crest a little over a month ago paid for next day shipping. Transmission was not here next day, so he called they said transmission is still sitting on the floor to be shipped out the next day, so he asked if he could send someone to pick it up and get refunded shpoing charges. David said that would be fine. Well my husband has now installed the transmission which he has had no problems with.but were still waiting on tge refund for shipping. Would order from this company again but would recommend picking up products instead of shipping
Great buisness very professional and polite. Aswell very knowledgeable of inventory locations. Ill be sure to go back in the future!
Bad prices watched them loose several customers while I was there including hearing people on the phone not happy. Rude customer service aswell. Save your money look online or people local parting out a vehicle.
Wynn’s Landscape Supply will always check herefirst ! Very professional and great prices !
There was not many helpful employeesonly one guy of their whole crew of employees actually helped us and on our way out the guy who actually helped us was going to show us another part they just got in and the manager or owner told us we couldn’t afford that one. Very bad service will never go back.
These guys are a joke. I called, the guy was the most arrogant person Ive dealt with. First hung up on me, I called back thought maybe the line dropped. I asked him about the part listed available on car part, he didnt even ask me what wheel base I had, snapped and replied - I DONT HAVE IT almost like someone was forcing him to work there for free.... HIRE SOME BETTER EMPLOYEES
I bought a driveshaft from them last week and had a great experience. Knowledgeable and Friendly staff.
Person in the phone was extremely rude and refused to listen. Was very argumentative and generally displayed an extreme lack of customer service skills and when I asked to speak to the manager I was told He dont want to talk to you. I literally couldnt believe the level of unprofessionalism displayed. :-(
This place is a joke. I just priced two use tail lights off an older 06 truck for $65 a piece when they are $62.99 brand new. This is the second overpriced parts I got quotes from them. They are running that place into the ground. I would give zero Stars if Google would allow me to.
Went in this morning to get parts for an NPR. They had a lot to choose from. Got what I need and the staff was very helpful. Thank You
This place is generally very good, but theyre hurting for good help. Things are not what they used to be. The DIYer isnt as well received as in the past. Hope things come back around.
I wish I can leave less than 1 starSuper rude, expensive parts..very bad customer service
The guy that helps was funny and very helpful
Crest is the first place I check when needing car, truck, Jeep or bus parts😁 they are fast friendly and have had everything I have needed in the past. Due to COVID , calling ahead is recommended..
Helped find parts fast, great prices, easy to get in and out of. Great people.
I bought a couple of parts for my 1999 Jeep Cherokee, because no other salvage center had those parts for that year. In every case, the staff helped me get what parts I needed, in great shape.
Very efficient in their service. Stood by the original quote they gave me over the phone. Got me in and out of there in a very short amount of time for what was being done. Thank you Crest!
Huge selection of parts and fast service. Was looking for a hard to find bracket and they took the time to get me what I needed.and get me on my way.
Customer at counter with money in hand. The man behind the counter kept answering phones and ignoring that I needed help. Waisted 40 minutes of my day. I would never recommend this place to anyone. We walked out without our part. Very rude customer service.
Worst place to deal with. The owners and employees are the rudest i have ever seen. Will never go back or refer anyone this is poor business.
Great place to get parts for your truck & van or tractor truck or etc great prices very friendly people i would highly recommend.
This salvage yard is excellent, if they dont have the part, they will find it for you, exceptional service and knowledge, thank you Crest..!!
My experience here was very good I was treated like a King Customer service off the chain they are very intelligent about parts & will work with you . Very good place to shop for parts!!
Great prices and quality parts
Guys were very nice on phone and in person .had the 19.5 rims I needed fast service great job will use again if I need too
Looked everywhere for a fuel rail for my truck f250 351 couldnt get a new one and they had it
Used to be a good place to get parts, Now they just wanna rip you off. I can buy parts cheaper off ebay and have them delivered.
Because there are not any negative stars I can only respond with 1 star. Instead of going into detail about this horrible business and group of people, the negative reviews speak for themselves.
THEY WERE VERY HELPFUL. I NEEDED PART FOR MY FUEL PUMP AND IT WAS CLOSING TIME FOR THEM, THEY WENT ABOVE AND BEYOND FOR ME. I CAN RECOMMEND THIS PLACE TO ANYONE ANY DAY.
Wanted to charge me the same price as a new one!! Do your RESEARCH before you use this place
Always so very helpful.
Great selection of truck parts. Thank you crest you saved my week!
Called about an alternator for a tundra priced it at 150 bucks and you can get one at any auto parts for 170 very comical bunch if you like to get jerked around uber..haha good one retards!!
I will never call this company for parts nor will I go there they are over priced charging new prices for used parts and very rude over the phone they will argue with you and make verogitory remarks if they are proved wrong I dont know how they stay in business if you were smart I would advise you to buy else where like cagles
Amazingly rude and unhelpful
Drove from South Carolina and the product was exactly as explained over the phone & it works great. Employees very accommodating & easy to work with. Highly recommend.
Terrible costume service, rude.
Great bunch of guys that work hard to find the right part at a fair price. Really happy customer here!
Once again terrible service. This was the place to go several years ago. Last two times service has been lousy. The 5 star reviews must be from employees or friends. Dont waste your time.
Brian and the guys got me exactly what I needed at a fantastic price. I will be a customer for life. Thanks
Huge inventory!!!My preferred supplier for used parts.
Always receive outstanding customer service. Thank you so much guys!
Everyone was very nice, parts went for a good price! Highly recommended
Stay away! These guys are flakes. Rude and over-priced. I wouldnt do business with these clowns EVER. Save yourself the hassle and look elsewhere.
Rudest people I have ever seen. Don’t spend you valuable time and money in this place
Good customer service and they stand behind their parts. I had no trouble with my exchange
Top notch service, they had the best price and very helpful and knowledgeable
Picked up a bulb for my taillight which was melted and I saved about $50 pretty nice staff.
They need to learn how to talk to customers, terrible place, stay away
Brian and Blake are hilarious! If they dont have your part they will find it. Always a good laugh when you walk in the door!!!
I have always had the parts I was looking for on any truck
No respect for anyone else’s time. Overall disrespectful and inconsiderate people at least the guy who runs the show and the guy who answers the phone
Great people to deal with buying used medium duty truck parts and very reasonable prices!!
Dont have what Im looking for a lot of times. Will say they do and get there and they dont. Too high on prices
Great customer service and usually has the parts Im looking for
Pleasant and understanding-- both on the phone and in person...included parts I needed to solve my inexpertise.
Had the part I needed. New price was $1200 and was able to get the used one for $430.
So far the best part store I always get what I need
Crest is a great local business!Always friendly & had what we needed!Thx guys!
Me and my husband have been coming here for about 15 years. These people are great and prices are great. Thanks crest!!!!
Great service, and quicker and easy place to find diesel parts or trucks.
These condescending clowns arent worth my time. Id check everywhere else first then check again before I delt with these guys.
Had excellent results with parts here. Havent had any problems so far and they have a large selection.
Had what I needed. Very good price. Saved over $200.00 vs new yet still in new condition.I’ll be back.
Very helpful & great pricing. Place is great, would highly recommend.
Bad experience with this people they don’t know how treats costumerPoor service,Rude, and Over-PricedI don’t do business with these CLOWNS EVER ALSO I DONT RECOMEND THIS WRECKING YARD
My buddy fricks sent me, there good folks found what I needed within minutes out the door trucks back running...Ill go back any day..
Terrible customer service, very rude, when I complained to the manager about the customer service his response was thats the way we are.- update - manager was fired and I was contacted for an apology
Holy smokes absolutely awful! Never experienced something like this before! The worst customer service I have ever experienced DO NOT WASTE your time!
Worst customer service EVER! If you are desperate for a replacement part... Before doing business with Crest kill yourself.
Called looking for a part, right off the bat guy was giving me attitude so I just hung up the phone. Ill take my business somewhere else.
Lucas was very helpful with me today trying fix the master window switch, I appreciate your help Lucas very nice young man
Is the best place to go to and good service to get truck parts always call ahead
Always has the parts we need very good selection of trucks and suvs
Literally the most disrespectful person Ive ever dealt with, who was the owner on top of it. Whatever you do save yourself the trouble of visiting this place
The service is horrible. I went in today and was given a price and they did not honor it. Also extremely bad customer service. They dont want to listen to anything you half to say.
Knowledgeable people great service. Definitely will be back.
The Absolute BEST Folks to deal with...A PLUS Customer service!!!Thanks for your Help!!
Dont waste your time. Bad business. They dont know how to talk properly.
Grate people that are willing to work with you
Posting 1 star, but giving them a negative 5. Worst service. Worst attitude. Terrible people. Do not do business with them.
Rude.
Rude,RUDE,RUDE,RUDE,RUDE, terrible costume service.
The employees working here are rude arrogant and worthless. I wouldn’t buy a part from them to save my life. Go to cagles
Bad customer service, felt as though they a bit racist in their treatment of a co-worker, more concerned about the money in your wallet than anything else
Unprofessional. Told me 2 different prices for the same part. I definitely will not be doing business here
Couldnt believe the price. Hard to find part so had to pay it. Will not be a repeat customer
These guys are great. Great service,prices,and pull it for you.
If you are looking for a good place to buy this piece in the wrong place, worse service, worse warranty, and no backup when you need it.
Guys were really cool and hooked me up with stuff for my truck
This place is a joke. Worst customer service ever. DO NOT BUY HERE! I should have looked at all the 1 star reviews first.
Landan really me helped out with what I needed.
Horrible place. I asked how much and the guy said what is the part worth to me!!
Ok fir hard to find truck parts. Off road and cant be seen unless u know where u going
When you cannot find the truck parts you need, youll more than likely find them here!!!
Total reviews rating 3.6
199 Reviews for Crest Auto Truck & Equipment 2023:
Review №1
2022-06-23Great place to get any part you could think of in a timely fashion. The staff is a bunch of down to earth guys from the front desk to the gentleman that make sure you get the part youre looking for. I will definitely make this my forever autoparts place!!!
Review №2
2022-07-18Great place to get your parts! They were slammed when I showed up, found me what I needed and the price couldn’t be beat! They’ll even let ya look around and find what ya need.
Review №3
2022-07-18Terrible people in general. Over priced. No better than a 50/50 gamble on getting a good salvaged part from this trash hole, and they offer no refunds. They practically stole $160 from me.
Review №4
2022-01-24If I could leave this place 10 stars I would! God is so good. I was recommended to this salvage yard, by another salvage yard. That in itself is a sign these guys do good business. I arrived here beyond discouraged. I was looking for a very specific part for my 05 sterling tractor. Freightliner told me the part was on National back order and it would be 90 DAYS before they could get it to me. When you’re running a small company, 90 days being out of operation is not an option. So I began searching salvage yards for the part. NO ONE had it. I stumbled across Crest by pure chance. I walked in this place and was greeted with professionalism. I was escorted to the engine area, where low and behold they had the EXACT engine that’s in my truck with the part I needed in tact! My part was extracted carefully, and I was given a ride back to the front for checkout. I was in dire need for this part and was prepared to pay however much I had to in order to get it. To my surprise, this part was given to me for such a discount you wouldn’t believe me if I told you. These guys saw I was in a tight situation, and instead of price gouging me, they decided to be a blessing. And that’s exactly what they were. I recommend this place to anyone looking for auto or diesel parts! If you’re gonna spend your money, you want to spend it with good people who genuinely care! Thank you Crest!
Review №5
2022-03-03Very organized parts business. Reasonable prices. Courteous employees. Got the right part within 15 minutes (had to be taken off another truck) and we were on our way!
Review №6
2022-06-02Terrible service, rude, unprofessional and the worst discriminatory attitude towards the buyer due to not perfect pronunciation in English. How does the owner allow this? L Discrimination because of not fluently pronantion in English!!! Advice to the owner: change your front desk staff.
Review №7
2022-02-04Thanks to Brian and the guys, I found exactly what I needed for my truck. Excellent service, great prices, and quality parts. Ill definitely be back! 100% Satisfaction!
Review №8
2022-03-03I dont think Ive had a better experience at a salvage yard then the truck and equipment place that I just visited I didnt buy nothing cuz I was looking for Van parts but they have a lot of nice parts its not dirty the guys know what theyre doing and theyll get you a part quick theyre not bad I like them. I like them
Review №9
2022-03-18This place has everything!!! My new favorite place to get late model used truck parts. I highly recommend this place
Review №10
2021-03-10Got a new hood for my truck and I could not be happier. They made sure to wrap it good so it would not damage in route. Highly recommend!