CVS in Atlanta
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Atlanta, Fulton County, Georgia, US
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Health and safety
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Payments
Site: https://www.cvs.com/store-locato...
- Monday:8AM–12AM
- Tuesday:8AM–12AM
- Wednesday:8AM–12AM
- Thursday:8AM–12AM
- Friday:8AM–12AM
- Saturday:8AM–12AM
- Sunday:8AM–12AM
CVS in other cities:
This is one of my go-to spots for random stuff I forgot to pick up at the grocery store. The staff is friendly and the store is conveniently open until midnight. Sometimes they seem a bit understaffed up front, but overall the wait in line to purchase items isnt ever too long.
Today I called the pharmacy feeling to get a refill on my inhaler. I was already feeling panicked and having trouble breathing. I spoke to a pharmacy intern named Joy who coldly told me i had no more refills. She went on to tell me I had no options and would just have to go without the medication i take daily to breath. When i asked to speak to the pharmacist Joy told me her word was final. Joy put me on hold for a long time and I had to call back. When i called back i spoke to the pharmacist Mark who was professional and empathetic AS ANYONE WORKING (or aspiring to work IN A MEDICAL OR RELATED FIELD SHOULD BE! Mark discussed my options with me and was very kind as he could hear the anxiety in my voice about getting trough the day without my medication. Turns out Joys word is not final and The Pharmacist offered to request a refill on my behalf. Mark went above and beyond and I am thankful for his help.
The store accidentally printed a duplicate set of photos from our wedding and honeymoon. They asked me to pay for the duplicate set (why would I pay for their mistake?), and then started to riffle through them when I wanted them shredded instead. Customer service at its worst. Couldve made someones day and instead you were a total jerk.
Total reviews rating 3.7
47 Reviews for CVS 2023:
Review №1
2022-05-09The pharmacy and pharmacist at CVS does an amazing job. The Staff at this location is efficient, clearly set expectations, and they take the time to explain/answer questions as well when I arrive they know me by name and ask how I am doing which you dont get much here in the city! All Employees are very much appreciated here.
Review №2
2022-03-07I’ve had great experiences with the pharmacists here, but the woman manning the phones at the actual pharmacy is incredibly rude and will just randomly hang up on you after they place you on hold so you have to go through the entire huge automated phone tree to get back to speaking to a real person. I’ve called multiple times only to be hung up on after being placed on hold or told that she couldn’t understand my accent (I speak perfect English, but I do have a non-English last name).
Review №3
2022-05-04Please be careful of buying gift cards there. Spent $$$ to load a card and it wasnt even on the card, the lady who worked there was incredibly rude and actually blamed me. Smh I wont be going here
Review №4
2021-11-06The pharmacy and pharmacist at CVS does an amazing job. The Staff at this location is efficient, clearly set expectations, and they take the time to explain/answer questions, especially for vaccinations. Thank you so much!
Review №5
2022-04-05I enjoy the products and service so, I continue to go every chance I get.
Review №6
2021-09-30I agree with the previous individual. Its a shame basic customer service over the phone is unheard of. A simple we are very busy or let me find someone who isnt busy to help you. I was left on hold for a simple inventory question. 15 minutes!!!! Unacceptable. And this is a location in the heart of Atlanta? Shame.
Review №7
2021-07-06CVS Pharmacy Phone Response is HorribleI have a chronic health condition that requires me to refill prescriptions monthly, and I have had horrible experiences with not just this CVS but also 2 others in the Atlanta area, where I get stuck on hold waiting to speak with a pharmacist, only to have my call picked up and rapidly hung up on. This results in my inability to speak with anyone at all. To the best of my knowledge, CVS does not allow customer reviews on their website, so my hope for now is that other customers can see this and choose to patronize a different pharmacy. CVS is not worth my time or money, and I will be transferring my prescriptions elsewhere.
Review №8
2018-02-17Everyone there are friendly. They welcome you as you arrive. They hold genuine conversation and are happy working there. Did I say how helpful they are. I only wish the store got a much needed refresh, being in Midtown you would expect for it to be fresh and bright.
Review №9
2018-01-17On the 16th of January 2018 I entered into the CVS located on 842 Peachtree St NW, Atlanta, GA 30308 at noon. The staff in the store were disrespectful. The purpose of my visit was that I went to the store to print a passport picture that I got at another CVS store. I did not crop the picture, I just moved it from the CD to a usb. My issues:1. One of the staff consistently told me that I cropped the picture even though I insisted to her that I did not. Her not believing me made it difficult to work a solution.2. When I asked her a question about printing, instead of her answering my question she yelled at me, If I help you it will be 15 dollars instead of 35 cents. When I told her I am just asking a question she told the cashier to charge me $15.3. She failed to help me so I could not print my picture. When I asked the store manager if I could retake a new picture she told me the camera is down. Not broken, not out of charge, but downI missed Class and didnt get a picture
Review №10
2018-12-23I went to buy some eggs and every carton had a few cracked eggs. I asked the manager for a discount hoping for some Christmas cheer since i was in need. they declined stating some corporate policy. talking about a few dollars off, but corporate policy takes priority. dont go here if youre looking for neighborhood friendliness. sad :(