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Yes
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Daily cleaning
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Comments (199)
Wesley was awesome! He was very knowledgeable about the helmet selection and the difference between the safety ratings, and helped me try on and select something that was right for me. I didnt feel pressured to buy or like he was upselling me at all. I didnt get to look at the rest of the store besides helmets, but their selection is massive and Ill definitely be coming back when I need bike gear and not a helmet to autocross in. Thanks yall!
Cameron is the s***! Super easy going, knowledgeable, and all around cool dude. He didn’t try to upsell me on things I didn’t need and made sure to recommend things I did. He answered a ton of questions I had because he rides a similar bike and definitely knew what he was talking about. Give this man a raise.
The selection of gear they have is amazing. I had to drive 2 hours 1 way to get there but it was worth it. Place was very clean and organized, staff seemed like they liked their jobs and you could tell by happy they were to help a fellow rider.
The people are helpful and nice. The store just doesnt stock a lot of stuff for big people. There are only three 3XL helmets in the store. There are about 4 3XL jackets as well. Basically, if you ever played football and were not a running back or kicker, they dont have your size.
Really helpful employees. I was completely ignorant about cycle gear for my daughter. Amanda was great and helped us find everything we needed. Everyone there seemed friendly and very knowledgeable.
Everytime I’ve been to cycle gear the customer service has been great. They haven’t ever let me down. I came in Monday for a part and one of the employees took me to the part and ensured that it would fit. When I got home it sure as heck fit. That employee deserves a raise. And every time im down there I always find great deals and things I can get to help the improvement for my bike. I truly appreciate everything y’all do for me. I will becoming there for all my parts needs for now on!!!
What an awesome staff. I got a new bike and needed some equipment and went to both the Alpharetta location and Lawrenceville in the same day. They were beyond helpful. They were just GREAT! I could not ask for better help. I look forward to my next visit.
I had a question bout riding gear. I needed a chest plate for dirt bike riding. The staff was very helpful with helping me find the rite size an fit. I thought I needed an X-tra large. When in fact I needed a medium. Lol. They showed me the proper fit an answered all my questions. Also bout a motocross helmet from them earlier. Couldnt believe the price I paid for a (built) helmet. Best an cheapest helmet I found. I recommend these guys to anybody an I will do future business with them as well.
One of the employees helped us every step of the way. From getting helmet sizes and make sure were picking out gear correctly. She gave us tons of advice. Her name was Amanda and she deserves a raise for sure!
I have gone there several times and drive 45 minutes to get there. I bought some gloves and some stitching came out so they replaced them and then I bought some riding shoes and the zipper came off. I upgraded to some race boots and they gave me store credit for the ones that failed. Just yesterday I bought a Sena 20S and they installed it, modified my settings in the Sena app and showed me how to use it. Very professional staff and super friendly, its hard to find GREAT customer service nowadays! 💯
I am a new rider, and Daniel, Josh, and Tyler went above and beyond in teaching me on what to buy and how to use my gears. They were so nice and so easy to get along even though I cause them to close 10 mins later than their business hours. I will definitely shop here again.
I went to the Lawrenceville location to purchase my daughter her first helmet. The price was right and the staff was very helpful. Super friendly service
The staff at this location was and always has been extremely knowledgeable and helpful. Been coming here for years and as long as there are employees like Harth who show they value me as a customer. Ill continue to come back
Everyone there was really nice and supportive of me getting my first motorcycle they even invited me to a meetup that happens at the store i just had a really good experience there with all the employees and they helped any time i asked without making it seem like i was bothering them since im new to motorcycles
Staff was very helpful but not overly pushy. Plenty of stock. Actually it was over flowing with stock in some areas. A refreshing sight in this day of “supply chain issues”Found everything we were looking for.
Best cycle gear experience I’ve had so far. Very friendly and helpful. Came to get a new bluetooth system. They installed it for me for free while continuing conversation and informing me about some perks of my riders plus membership I wasn’t aware of. Will continue to go through this CG for all of my future moto needs.Edit: Had yet another pleasant experience at this CG. You can really tell everyone loves the job and is just happy to be doing something for the community and helping out other riders.
Sales team at the Lawrenceville GA location were very helpful. I went in for the Shoei RF 1400 but once the sales guy asked me about the type of bike I rode he recommended the Shoei GT 2 and I couldn’t be more happier. Awesome helmet and great sales team!
As a first time bike owner i had no clue what gear i needed, cameron and Mr.Robledo went above and beyond with answering every question i had not only about the gear but about safely riding as well! 10/10 recommend cycle gear and their amazing staff!
Great staff and great selection of apparel. Im a medium tall and wear 2xl gloves and they had it all in stock. Great prices
Love having a hometown bike gear store. Amanda did a great job helping us. Will come back again and again.
I registered to riding class and they were asking to bring your own helmet. It will be first time i am going to buy cycle gear and did not have much information (except some google search).I did google search and found Cycle Gear shops around me. The closest one is in Lawrenceville.When i entered to shop, a beautiful lady welcome me with a cute smile (no mask 😕). First, i looked around and helmets. Prices very too much. For helmets, $100 to $600. So which one is best for me? At that point the kind and very helpful Maury C. (with mask 🙂👍🏻) appeared. He really tell all details, give helpful information and dont try to sell you an expensive item. He tries to help to find best item will fit you. Honestly i got happy to be there.I bought my first helmet and gloves. Thanks to Cycle Gear and all their stuff. And wish me luck in my riding class 🙂
We dropped in to get a helmet for our daughter. This was her first helmet and we tried on quite a few. With the help of the wonderful and patient young lady there (sorry I forgot her name!), we finally found one that she wanted. It was promptly taken for a ride. Very happy and will be back for replacement helmets for us. :-)
This particular location has a bunch of employees that love the motorcycle culture and very opinionated when it comes to anything in it; exactly what I need when I go in. There’s always a lengthy conversation about real life product reviews.
Always excellent customer service. Brian and the staff are friendly and make us feel like family.
4.8 (199 comments)
Review №1
2022-07-13As a soon to be new rider (taking basic riding course in Aug), Im a little nervous. So Ive been doing a lot of online research on gear. 📝 I brought my list of questions in with me and Daniel was VERY helpful in educating me on different products including gloves, helmets, jackets and boots. 🧤🧥🥾 He did not make me feel inferior since he has 19 years of riding. He patiently answered my questioned, provided me several items to try on, and allowed me just to get the feel of the various products without rushing me to make a purchase. 👍🏽⭐ If you are new to riding or just want to receive high level, quality customer service, I recommend to go see Daniel at Cycle Gear - Lawrenceville. 💯🅰️
Review №2
2022-03-18Associates were amazing and extremely knowledgeable. Tyler in particular was great. He Made some great recommendations from some questions i had. Easy friendly service. Great place to go shop and discuss motorcycles with the staff and friendly customers. Definitely won me over as a customer.
Review №3
2022-07-13As a beginner rider with virtually zero knowledge I couldnt have asked for a better experience purchasing my gear! Great location, all the staff here deserve a raise, and Eric was extremely helpful, patient, and knowledgeable while ensuring I only spent what was within my budget and necessary.This will be my home store for years to come I hope, and highly recommend this location!
Review №4
2022-05-26Eric and Tyler were super helpful and patient! As a new rider, they walked me through everything I needed to know regarding equipment and safety. They helped me to find products that fit my preference and price range. After leaving, I felt much more confident in what I was getting into, would highly recommend.
Review №5
2022-07-16I had a tire for my Harley mounted and balanced and they did a great job in a timely manner. It didnt cost much at all. Its $25 if you buy the tire from them and $50 if you buy the tire elsewhere. I got a chance to walk around the store and they dont have much for cruisers but they have an entire wall of helmets for every rider.
Review №6
2022-06-18I saw a price online of$62.99. Price on box in store was $69.99. I asked about matching the online price and he said sure and pulled up an online ad that said $64.49 and that was what he could sell it for. I then asked about my Rider Plus 10% and was told it did not qualify for it. I was not made to feel like a valuable customer. They will have have something I really need and cannot get anyplace else before I go back.
Review №7
2022-02-19There’s Cycle Gear and then there is Cycle Gear of Lawrenceville. They ROCK!! Friendly, skilled, knowledgeable and customer focused. They help me buy what I need and don’t try to sell me what I don’t need.Cameron & team are the bomb! Can’t remember the guy who helped me yesterday but he was great as well!! (Brian, maybe??)Helmet fits, they know exactly how to recommend and fit you properly. Headset installs and instructions on how to use are quick and painless.Buying from these guys is better than buying on line from CG. It’s the customer service thing I promise. You won’t be disappointed!!
Review №8
2022-06-07The return policy is amazing, riders plus is actually a great value, everybody that works there is cool AF, if they dont have it in stock they can have it shipped to your house within the week. There are no cons to this place 10 /10. They might just be the best company.
Review №9
2022-07-05Excellent buying experience. No one was pushy and the staff knew their manure.My daughter, who just started riding, was made to feel comfortable and at ease buying her self a helmet ⛑. Thank you for the smooth purchase!
Review №10
2022-06-29Picked up a nail in my tire on the way home from work Friday, was able to ride Sunday since my tube was in stock and the guys were able to get it swapped out in a couple of hours. ALWAYS got good service when buying tires but this was just a tube... Won my repeat business again.