Dawson Jones Store Fixtures & Supplies in Atlanta
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Atlanta, DeKalb County, Georgia, US
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Site: https://dawsonjones.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Great selection, friendly and helpful service, and competitive prices. Inventory is in their computer so they can show you what isnt out on the floor. Order at the register and pick up at the loading bay in the back (go around the right side and exit out the left side).
I don’t recommend this place. Been coming here years and what I thought was one bad pea in the pod is actually the whole front office. Two of the Mexican individuals are extremely rude Leo and and curly hair girl. They speak ill of black individuals in Spanish and make faces behind black customers back. If you’re black and don’t speak Spanish use your phone to record the conversations and translate later.
Got there and woman at the front register was totally rude when I asked here were I needed to go, to pick up what my boss orderd. I would not recommend this place at all. Doesnt seem to keep up with what employees are not there and send them orders to pull when they have vacation days. Order was supposed to be read to pick up and hadnt even been pulled yet
Dawson Jones should be renamed Awesome Jones! Great selection, great staff, great prices. Mani is the man - very helpful. Had one minor issue with an order (it happens to the best of us) which Mike fixed immediately, no questions asked. This is how a business should be run. Ill definitely be back - I used to shop at the other big fixture store in Atlanta (who I wont name, but rhymes with Champs), but Dawson Jones has won me over, especially now being open on Saturdays for those of us who cant get out on weekdays.
Theyll let you buy all you want, then tell you how you can or cant transport your own merchandise. There needs to be more detail on the receipt if they are going to be that particular with items that a customer has paid for. Customer service here isnt my favorite. Definitely lost a frequent customer.
I bought 20 glass display cases from Dawson Jones over the last 3-5 years. I own an antique store. 3 of the glass cases have exploded causing damage and breaking close to $1000 in glassware and other antiques. The last explosion happened about a month ago. The top of the glass case exploded causing the glass doors to crash to the floor. Glass was everywhere. Luckily no customers were standing in front of case when this happened. I called Dawson Jones and explained to them what happened and they just said it was rare for this to happen and was nothing they could do. I have reported to Consumer Product Safety Commision. My advice to you is to be very careful when you consider buying these glass display cases. I would suggest you look for another alternative. I am also very disappointed in Dawson Jones as they just blew me off after all the business I had given them.
Total reviews rating 4.6
139 Reviews for Dawson Jones Store Fixtures & Supplies 2023:
Review №1
2022-08-05Great experience with Dawson Jones! The cabinet we purchased works perfectly for our display. They took care of a small functioning issue and sent us replacement parts free of charge!
Review №2
2018-07-13Everyone was soooooo helpful and knowledgeable AND stayed open later for us AND when they didn’t have what we needed, they referred us to another store that had it! They are awesome!
Review №3
2019-03-27As a business owner Its my favorite glass display online shop i orderd from them for my 4 shops(3 years doing business ) I really like the displays good quality great customer service mike he is the manAlways take care of meWill keep doing business with you thank you so much
Review №4
2022-01-17I love the people here. Theyre so nice to me. Its unfortunate they have trouble keeping certain fixtures in stock but doesnt stop me from getting everything else I need for my business. They do follow up calls, have your orders ready to pick up, and they have a website that shows everything including inventory stock. Other than stock issues, this place is amazing!
Review №5
2021-10-27Weve been coming here for years and it is located where we do many of our errands. Its very convenient. Great place to buy supplies for your shop...wholesale. Boxes, bags, Jewelry stands, signs, tags, pins and so much more. A few of the things we needed or wanted were not available. We took what we could find. Our visit was not in vain though. With the rise of EVERYTHING we good ourselves a great deal. Thanks
Review №6
2018-06-19As a business owner, I never like to leave reviews because I understand things happen and someone should always be given a chance to fix a problem. However, I have gave to many chances and I do not like false promises.Back in May 2017 we spent over $4000 and we went to pick up our items. After getting back to the new store and unboxing and putting items together we were missing the drawers, glass and hardware to two cases. After calling for months and getting a runaround. I decided to give up on the lost cause.On March 20, 2017I got a email from Trust Pilot asking me review my purchase. I Left a negative review and recieved a phone call asking to call a Mike. I called Mike and explained and I was asked to send pictures. I was told they would just send two new cases.Well now it was June 5, 2017 and I called back and Mike said now he might just send his guys down to look at the cases but i was told me he would check into everything and call me back.Today is June 19, 2017, I still havent received a phone call, email, or two display cases they were going to send. This has been a waste of my time, money and has affected my business by not having the display cases that were needed when we designed the store. So buyer beware.I attached the pictures of what we sent to Mike at Dawson Jones and as you can see, no glass, no drawers.
Review №7
2018-02-27My family and I are area business owners and we were so happy when we found this company because they have a great prices and exactly what we needed for our walls and products! Great staff as well!
Review №8
2019-02-16Service ok. I walk in. They speak. Ive been here several times over 7 years. I inquired about a full body mannequin. They were on sale for $65.00. Normally $85.00. I actually wanted to buy the displayed mannequin. Guy wanted to sell it, but didnt make a REAL EFFORT to assist me. Overall the sales associates are helpful. However, it was quiet this particular day; and maybe he was his best-self. Will go again though. They have almost all of your retail business supply needs. Mannequins, display desk, mirrors, stands, thank you shopping or decorative retail bags, etc. Anyway, I ended up ordering same manniquin from Wal-Mart online for $41.00 with FREE shipping and I received it in 3 days.
Review №9
2021-08-23Everything you need and non of the headache with box stores. So little stress was the time spent here that I completely forgot and targeted them with my hate review of another not so reputable business that operates dishonestly.Dawson Jones had our order ready when we arrived, answered our questions and educated us as to problems not yet realized. Ice cold water when we walked inMy apologies on the earlier review. Im so so sorry
Review №10
2021-06-10Shopping there for 18 years and love the team there . Mario & Leo are so friendly and they care about every customers there . Love the fact that they Help every customer in the same time if they have toDawson Jones is a great company and got the best team in the front desk and the back area as well .Every time I go there when I leave they say the same thingSEE YOU NEXT TIME SAM