Phone: +1 770-217-6392
Site: https://stores.dickssportinggood...
Opening hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:10AM–7PM
Edit info

4 (129 comments)

Review №1


Horrible staff working the front. Rude and intimidating to me as I walked in. Young guy and a older guy today were just straight up bullies in their behavior. The entire store looks like they are mentally clocked out. People on their phones not even paying attention to me as a customer. I walked around a few times and found horrible size runs. The place is doing a terrible job with inventory management. When I was leaving, I had to walk past the two intimidating male employees and it was all locker room talk. The cashiers were talking about their personal lives. I could tell that nobody wanted to be there. What happened to the customer experience? I went ahead and went online and found what I needed much cheaper with free delivery! Thats what Im doing from now on. This place sucks.

Review №2


I usually don’t prefer write reviews but I had to share this with experience so management can do something about it.I’ve never seen a golf professional at this location, I went at 10am or 12pm or 4pm, regardless of what time I go, I never got a professional golf help like regrip or questions on clubs.Why do you maintain a golf section when you doesn’t have golf professional to help customers.I will never go to that location!

Review №3


I love this location. The staff is always helpful and I always have a lot of questions. I admit to being picky, but I tried on 8 different pairs of shoes before finally deciding on a pair. They could not have been more accommodating, and the selection is awesome for all sorts of specialty sport shoes. Amazon is great, but its nice to try on a pair of shoes in person. Well run place!

Review №4


Employees didnt come to help. I was waiting for 20 min for someone to help me find shoes. One of the employers just pointed me towards the shoe section, that was all the help he offered. There was another girl that came after me and was also waiting for a while and nobody came to help her.

Review №5


Waited for 30 min to get someone to help get a pair of shoes from the back. Horrible customer service. There was literally nobody shipping in the entire dept?

Review №6


It was my first time coming to this location, and I must admit I am very impressed with how fast the service was. First off, the customer service in the shoe area was outstanding and the lady went above and beyond to help me find the right shoe (brooks) to get. Also helped me to find dry fit sleeves in the same area. I will be returning for future purchases.

Review №7


We called Dick’s about a problem with our order. We were treated with no patience or respect. The lady told us that we probably didn’t pay for our order... when I asked to speak with the store manager, Mike, it got even worse. We end up calling to the customer service and Jody was super nice and helpful. Definitely not going back there again. Shame!

Review №8


Babu Reddy knowledge and experience was extremely helpful in my bike purchasing process. His worth ethic and customer service deserves to be recognized. I highly recommend others come in store and meet with him!

Review №9


I don’t normally write reviews but I felt compelled to write a review after the positive experience I had at this store. I was looking for a pair of athletic shoes and ended up having to return my shoes two different times without a box. I thought there was no way the store would take a return (much less 2 separate returns) without a box and they ended up accommodating my request and refunding me my money. I dealt with Michael, one of the managers. This store takes customer service seriously and I couldn’t be happier with my experience here.

Review №10


Entered store and greeter was really polite and pointed me in the direction of shoes when I told him I was looking for running shoes. I enter the section and there was a family being serviced. No one acknowledged me. I walked around and proceed to look at shoes....still no one acknowledges me. I head to the section right by the stock room. A gentleman enters the stock room right by me.....STILL no one acknowledges me. Doesnt end there. I turn to leave and stop and grab another shoe, still hoping someone will speak and ask how they can help me. Two employees are standing there talking too each other and one looks me in the eye, and still no service. So I leave with no shoes. Thank you for your excellent customer service. Will definitely not be back.

Other Sporting goods store Nearby:
  • 5 ·(6)

    Academy Sports Outdoors

    from this place 1 mi

    Nice location with a great turnout on their grand opening. All the staff seems super excited and ...

  • 3.8 ·(199)

    Walmart Supercenter

    from this place 1 mi

    Great shopping experience. Plenty of variety in grocery, snacks, meat, clothing, sports accessori...

  • 4.9 ·(159)

    Free-Flite Bicycles

    from this place 3 mi

    The whole crew at this location is outstanding! They have helped me multiple times with my mounta...

  • 3.9 ·(199)

    Walmart Supercenter

    from this place 4 mi

    This is one of the largest Walmarts in the country. Lower level parking is great for bad weather ...

  • 4.4 ·(199)

    Airsoft Atlanta

    from this place 4 mi

    So before I say anything about the place I’d just like to state that I used to work in the airsof...

  • 4.9 ·(53)


    from this place 4 mi

    I had an old bike but never had a bike fit until last month. Now, I am at my best and comfy posit...

  • 4.7 ·(75)

    Big Peach Ride Run - Brookhaven

    from this place 5 mi

    Went in yesterday to check out the bike selection was approached by Alex who had a very welcoming...

  • 4 ·(4)

    Allen Pool Service

    from this place 5 mi

    We used Allen Pool for a number of years. No major problems but many small ones. That changed wit...

  • 3.8 ·(32)

    Your Serve Tennis East Cobb

    from this place 5 mi

    Worst experience EVER. Normally I would not take the time to write a negative review, but this i...

DICKS Sporting Goods in other cities: