Kerbside pickup
Yes
Dillards in Atlanta
Categories
Location on the map
Atlanta, Fulton County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Amenities
Public toilet
Yes
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 404-879-0635
Site: https://www.dillards.com/stores/...
Site: https://www.dillards.com/stores/...
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:12–6PM
Dillards in other cities:
Comments (199)
They have good collection, easy to find sizes and good clearance too. I would recommend this place. The service was good too.
Love love love this place! Great merch, great location and great staff! Especially Angelica in fragrances. Very professional and knowledgeable! And Mr. Bones was visiting!
I was very baffled that Dillards does not take Visa Gift Cards as a form of payment. I had to put the items back and I could not even order from the store itself. The Manager was extremely helpful and so was the female associate that worked in the shoe department. Dillards will lose a lot of business by not accepting other forms of payment, its unfortunate that that such a well known department store has such outdated systems in place.
I love this store. The childrens department is amazing. The purpose of my visit was to find uniforms for my toddler. I was able to secure a pair of blue polo pants. As I entered the store, I spotted the UGG display table. I fell in love with almost every shoe that I saw. My plans are to purchase at least two pairs before the end of the year.
I received help in finding good deals as soon as I entered, associates are very helpful
As I hadnt visited and shopped at a Dillards in in yrs. My spouse and I found deals and quality items!
I experienced the epitome of customer service when I came looking for a sports coat in this store. An employee named Tray was extremely professional and helpful - employees like him will help keep retail alive as online shopping takes over. - dude deserves a raise or promotion.
Super convenient location and still one of the best places to purchase holiday decorations around. The store is fairly easy to navigate Ave usually adequately staffed so you dont have to walk through several departments before you find someone to assist you. This makes a huge difference when you are short on time and patience. Is definitely recommend this store.
Comparative prices when you check out their with other outfits especially on perfumes
My visits are very particular. I am addicted to retail in such a different manner. This dillards store in particularly speaking has the closest up to date releases. In which makes me happier to spend my money here. The service that I receive is well appreciated. This is my first stop when buying most things to maneuver day to day.
We went to Dillards a couple days ago to exchange some jeans. Tannine was extremely nice and helped us out with finding a pair of jeans in-store and ordering another pair online. Thank you again for the exceptional customer service!
Had little of anything in stock there were only two tablecloths in the whole store
Dillards is always awesome. Their lingerie department is very nice. Love the ladies shoe selection as well as their vintage shop!!!
Great selection, helpful staff. Plenty of sales.
The shoe department sales staff was the worst. Walked in to the department 10 minutes before closing looking for a pair of flats to immediately buy to put on. Did not even want to try on. I held them in my hands for over 5 minutes while the sales man walked past me avoiding eye contact. I eventually got his attention to ask for my size and his response, we close in 3 minutes. I understood that and was looking to immediately buy if he had my size. Needless to say he went to the back and faked checked and came back and said he did not have my size lol. Clown! He should not have applied and interviewed for the job if he did not want to work.
All of my shoes are purchased at Dillards! I love em, I love em! Associates were super nice and He had great advice and knew what I needed concerning the shoe I purchased!
Terrible customer service and return policy. They made us wait for almost 15 minutes to return an item. They also refused to let us return an item even though we had the receipt and it was purchased two days ago 🤦.Also, this location lacks inventory compared to its competitors. I would not recommend ever coming here.
Yikes! I used to work there when the associates actually cared about making money. Specifically the mens department. All the associates stayed behind the cash/wrap or were busy talking to other associates. Another customer had the same complaint and the associate didnt even give her bags.
Very nice store weld merchandize. Friendly helpful staff. Clean bathroom however the bathroom door looks like a door from a gas station solution replace it or repaint it and maintain it
Oh how I love thee. I always have a great experience at this location. I went shopping with a friend for her 50th birthday and we had a very good time. The staff was very friendly and helpful. We found exactly what she was looking.
Dillards is by far my favorite department store. I always have the best customer service experience. Sales associates will actually help me shop for items, offering suggestions all with a smile. Makes we want to go into a store just for the hospitality. The selection is always beautiful with top designers at reasonable prices. Did I mention the sales? Best deals in retail!
Both male associates in the women’s shoe department were very helpful, this was my first time at a Dillard’s store I will be back.
Still one on the best department stores.This location is always neat, with items placed with just the right distance, not stacked on top of each other.They have top name brands and reasonably sales.One of my first stops each time I visit Atlantic Station.
The worst place to shop for Clinique skin care I had purchased foundation and skin toners and had received a free gift from Clinique, but I decided to return the foundation and buy eye cream , the sales girl Debra Lowe there was rude bullying me when I went to exchange the Clinique foundation for under eye cream , but decided to buy from Belk as I had reward coupon from them Debra said she can beat the price of Belk if ty are having discount but when I showed her the rewards coupon she said she cannot help me with the discount but since I had got free gift from Clinique she refused to refund the money to me as she wanted the free gift back without which she refused to refund , today I went back to give her free gift back and told her that I hv never seen a worst sales girl then her who is bullying Clinique customers for returning back free gifts , I hv been using Clinique skin care from last 26 years hv always got it from colonial mall Belk from valdosta ga , hv never been bullied for refund or asked to return back free gift from Clinique, what a shame Debra lowe taking back the already opened free gift hope she doesn’t pass it on to another customer my used free gift , sad and pathetic is all I can say to be treated like a common criminal for the free gift which Clinique gives and till returned nit to refund the money to customers .
This place gets two stars because of the brown skinned slender black lady in womens who was so busy looking at what I had in my hand, that she walked right by me 5 times without saying a single word...but she greeted two white women like they were the best thing shed seen all day! Had it not been for me buying the dress for mother to be buried in, I would not have spent a penny in that department. Disgusting!
They are trash.I been waiting for days to get refunded. They are taking there time refunding me because they dnt have the product they sold me. And thats why I want a refund, because they dnt have what they sold.
I enjoyed my shopping experience. I was able to browse without feeling watched. I found some great deals. They had a nice variety of things to choose from. There were some items I wanted to purchase but had to watch the budget.They had a good mix of now clothing as well as things for the Spring and Summer.
Customer service isnt so great in the ladies shoe department. Guy with an accent seems to only want to assist people he thinks is spending or holding a shoe. He doesnt greet until he sees someone holding a shoe.
I visited the Ladies and Juniors departments here a couple of weeks ago (7/15 to be exact) and the young lady at the register was so pleasant and refreshingly kind. I wish I’d caught her name but I believe she was from Mississippi. I just wanted to publicly recognize her amazing customer service efforts!
This store is very clean and have some of the most helpful Employees.The Clerk who helped Me was Very Professional and Pleasant.Thanks for Great Service Women Wear on 7/16👈
Always a great browsing experience especially in the shoe department. I wear plus-sized womens clothing and the selections remain quality. I love that Dillards has not given in to the cheap, stretchy fabrics like other department stores.
Love this location. Selection for mens department is really good, sales are great, and the staff is helpful.
One of my favorite stores. Shoe department has something for everyone. Large selection. They also have great sales of you can catch one.
Jason in the Mens Department was so awesome!!!! He gave superb service and well be back when he is working.
The Atlantic station Dillards is my go to place for shopping always. Shah at the Polo section is the best employee there. He always helps me pick out the most up to date items for my husband. Thank you Shah for making a pleasant shopping experience for me at Dillards. I highly recommend that if you go to Atlantic Station Dillards, than go to Shah!
The lady at the cologne counter was so sweet nad patient with me, i think she sprayed every cologne until i found the one i liked.
Definitely do a walk around before you delve into clothes because there are some hidden gems in other parts of the store. Fitting rooms are open!
Luxury shop, have everything for fashion, make up....
Dillards is a great store for shopping with a great array of items at reasonable prices. Cant go wrong with Dillards.
I only shop the clearance racks especially the handbags. The store is always neat,clean and organized. Each department offers excellent customer service and knowledge of products offered. Great shopping experience when I have extra money to spend.
Great Customer Service from Mackenzie in Intimates! She helped me find my correct bra size and brought me several different options to try on. She also wrote down my sister sizes to help me find bras in the future. She was patient and attentive and I left with two items that will definitely make my life easier! I had a very positive experience here!
The service was outstanding...The prices were great. The sales associates in the womens section was remarkable. She was very responsive, personable, product knowledgabe, considerate of others time and all of that. The manager was professional, fair, and no nonsense, both of them made my experience awesome..
Had a super great shopping day yesterdayBig shout out to Trey in Dior Cosmetics!We bought the same shoes he had on!!! Also to Ms Kitora in Mens Shoes. LOVE the Miss Dior Roses Trey introduced me to. Big Thanks! Mary
Caught a 40% off lowest sticker price when I wasnt expecting it on clothing. Thought I was about to spend $100. Only cost me $34. Cosmetics counter has superb service. Definitely going back.
Looking for a womens size formal dress for a gala. Very few options. I used to shop here before they reduced the entire womens department. I was shocked. I was able to find a possibility with the help of Alexis. She was extremely friendly, communicated well and provided exceptional customer service. Dillards Diamond!
The largest and best shoe department in midtown. I have been coming to this store for more than 10 years just for the amazing shoe assortment which is highly curated but just right. They have their own brands plus all the favorites, from Uggs to Coach and everything in the alphabet in between. You will not be disappointed this is my favorite hangout for shoes. Ask for Tony, shoe dept veteran and expert he is the best with years of experience, I wont shop with anyone else. Amazing shoe shopping experience.
I like that Dillards enforces the wearing of mask. They have hand sanitizer throughout the store as well. It shows me they care for their customers. Oh did I mention the incredible sales they have and the great employees?
Lots of great sales.
I really shot at Dillards but I went to go get some cologne that I had been wanting. The young man who helped me at the fragrance counter was nice and he hooked me up with samples I definitely will go back to buy from him. Dillards is always such a nice store clean attractive but they are very pricey and need more sales
I’m a service member, was in town visiting family. While shopping I constantly being asked if I need help every area I went and was followed around the whole time at first I thought the staff was being helpful in hindsight I was being racially profiled I will not come back here again I told all my army buddies to never come shop here, I hope the store manager sees this review you shouldn’t have a staff that make people of color feel uncomfortable. NEVER SHOPPING HERE AGAIN!!!!!!!
Everything you could want in a department store. Have a jacket tailored in the mens department (even if youre not a man). The service is attentive and enjoyable. Ample parking is always appreciated in Atlantic Station. Great customer service at the fragrance counter and in mens suits. Skip the place if theyre having a sales event. The blaring music and general chaos isnt worth the sale prices. I like to pre shop when they have an event and skip the madness.
Clerks were very helpful. Looking for big and tall (more of the tall than big). Got good deal on some slacks and several $60 shirts for $10. Very good shopping experience. One clerk street wise with a hilarious sense of humor.
I love Dillard’s. The closest location is about 22 miles away. They have s nice selection in Men’s Big and Tall, Shoes and Women’s. The buyers should be commended for knowing their demographic and making sure each store is accordingly stocked. Love the sales.
They have the best lingerie/intimates department. Only place I know of that still sell slips of all lengths. Sales associates are very helpful. Large selection of Spanx. One of my go-tos for intimate apparel.
This morning I visited Dillards to do some shopping for my daughter. I needed assistance with customer service and they were very rude to me. I spoke with a manager who was very apologetic and attempted to make things right which is why Im not giving a 1 star, but a 2 star. The young lady in young womens clothing (who witnessed the ordeal) was very nice and apologetic as well.
The staff in the jewelry department was very helpful and resourceful in assisting in my search for a birthday gift. They have a small variety of jewelry trees to choose from though. They actually cared about helping me in my quest for the perfect gift. Overall good shopping experience.
I had never been in a Dillards before but I will again for sure. I went into the store looking for branded workout clothes and as I entered the store I noticed that it was beautiful and well maintained. As I passed through each department sales people said hello to me and some even said Happy Holidays. The lady in womens wear didnt just point to the athletic wear, she walked me over and showed me around the department and gave me information on certain brands and told me to let her know if I needed more help. It was a great experience and I really like this level of service. I will shop the store again and recommend it to people I know.
Typical department store. I didnt like that the person at the register/desk right by the elevator and escalator was not able to check out or make returns. Dont show me where to go. Just say Im not open. Or even better, put a sign on counter saying youre closed.
So I’m upset with #Dillards 1st of the year sale i always get my shoes from. They have no returns .. alright cool let me exchange the shoe... I bought 6 pairs of shoes, i need to swap 4 for a HALF larger size and they’re telling me no. I’m usually an 8, I purchased the size based off the previous years I’ve purchased from them and most being an 8.To me that’s a scam. I understand they’re trying to prevent people from buying shoes and getting a refund but i literally want the same shoe in a bigger size. This will be my last year shopping with them. Out of the thousands I’ve spent over the last few years smh.
My initial experience was lack luster to say the least, however after having Ms. LESLIE STANLEY take over for the associate whom name I wont mention. Leslie Stanley was AMAZING she personally made sure all of my needs were met, as well as delivering exceptional guest service experience from start to finish
I went to Dillards and lets just say that I will be smelling fabulous in four different fragrances so they have everything here and the staff are super friendly and knowledgeable, be careful they may talk the money right out of your wallet if your not paying attention. In a good way not a bad way I really enjoy Dillards I will definitely be back in there.
Love shopping here for a quick run in & out type of day.
The best Dillards that I have been in! I have not seen staff that is more friendly and willing to help than this location. The deals were great and because I loved it so much that it made me spend more than what I was planning to! Lol! I also went to the mall if Georgia location a week later and it was like night and day as that location while bigger didnt have as great of deals and worst of all the staff needs to be retrained as it looks like that they are selecting who they will greet and who they will help and I felt like I was being profiled. The sales attendant at the mens section greeted nicer dressed couples while me and my daughter who were wearing just shorts and a t-shirt they ignored. The attendant in the Murano section literally walked in front of us glanced and moved on. I got his attention to ask a question about the deals they were having and said its all over the store you just have to look!? After that he saw another couple and greeted them and asked if they needed help. Yeah not going to the mall of Georgia Dillards again... Now on it will be the Atlantic station one even though its a little bit of a commute for me from Lawrenceville!
Extremely rude and unhelpful staff. They make you feel like YOU work for them not THEY are working for Dillards. I was very much amazed to see such unpleasant behavior. Will not be returning to Dillards again, and especially not this location. These people do not deserve their jobs. They should take some training on proper customer service, especially at a location like Atlantic Station.
Great customer service from Pashe in the mens department!
One of my favorite places to visit while at Atlantic Station. Couldnt wait this get this new pefume Idole that just came out.
The customer service was horrible in the shoe dept. I had to wait for someone to appear. One person walked right pass me as though I was not there. The other told me to wait and walked to help another customer, and when she came back my way I had to grab her attention. She asked if I was returning the shoes because they didnt fit or if I just changed my mind. WHY DOES IT MATTER? She then said the only option given to me is to refund you by gift card. I inquired why and she finally told me the only way to get cash was in Gift Wrap. So I go there and I have to deal with another rude person, who commented I dont know why she sent you up here! Well hell if I know either! True, any other department store would have given me cash in the department I returned the item to. By the way, I PAID CASH, SO I EXPECTED CASH BACK, NOT A GIFT CARD. THERE ARE NO DILLARDS IN MY HOME STATE. I do not appreciate the GiftWrap clerk who took her own sweet time, making me wait while she conversed with other employees. She finally handed me the cash without counting it out. No thank you, nothing. I wont be shopping at Dillards, not Atlantic Station or elsewhere, on my future trips to Atlanta.
We shopped in the shoe department and had wonderful service, also got some items from accessories ie jewelry they had a wonderful amount of choices
Excellent location that is well stocked. The customer service is top notch. The annual New Year Day sale was awesome
I went up stairs to find an outfit for my birthday and the young lady that helped me was really nice. I wish I remembered her name. I love this store!
This Dillards has the largest shoe department! I love that about this location because thats the only reason I visit the Atlantic Station location, however the shoe salemen never offer assistance of any sort! They dont even introduce themselves to at least let you know who they are and if they could be any service to you!
Great place to shop for everyone in the family
Nice selection of clothing and great sale prices. My reason for 4 stars vs. 5 is there are no convenient locations for residents of the southern crescent, i.e. McDonough, Stockbridge, Locust Grove, etc.
It was just ok. Parking was awful as usual, the staff were friendly but scarce, I couldnt find what I needed so I will resort to Amazon I suppose.
I was astounded by the beautiful jewelry I was able to find here, and all at extremely reasonable prices with people happy to help. This Dillards is absolutely beautiful, well set up and a definite place to check out when shopping in the area.
Best customer service EVER considering department stores are losing market share. Duh! Its the customer service fail. Too many chiefs, not enough Indians. Anyway, beautiful shoes: Max Azria BCBG boutique. Goooooood sales. Spotless ladies room.
Dillards is my all time favorite store. I could live in here. Customer service is always on point here!
Dillards has the best selection of dressesAlways able to find the appropriate dress for the occasion. I also like the store layout and greatly appreciate that the racks are not overstocked and I am able to easily browse without a struggle.
Horrible....love Dillards grew up on Dillards. ...but theres this lady in mens shoes who is horrible..... Everytime!!!! Sent me to stone mountain Dillards to buy shoes when they had them at the perimeter mall Dillards....and this was done on purpose.... horrible attitude.....only likes to go above and beyond for people other than her race!
I stopped by the mens shoes section on May 18 at 6:30pm. The employee, a man, was sitting in a chair in the shoe section watching a video on his phone. I get it, its slow sometimes. But he saw me browsing shoes, makes eye contact with me and then walks in the back without any acknowledgement. I like J&M shoes and I typically buy the from this Dillards but this time I just walked out. Ill find someplace else.
On Monday the 29 of April I went to the suit department to inquire on returning a sport coat that I purchased on the 27th. I was humiliated by Mr. Antonio Davis. He was rude from the start and became even more belligerent when I asked for further clarification about the return policy. He cruised at me and insinuated that I was going to going to hell. I felt profiled and discriminated against. After I asked to speak to the manager he yelled “BYE” at me and sent me to the wrong floor. I have anxiety about entering Dillard’s. My family and I have shopped at Dillard’s since my infancy but Mr.Antonino Davis sullied the Dillard’s name forever. I hope he gets help with his anger problems and doesn’t take it out on anymore customers. Please be wary of the suit department because you might become another victim or Mr. Antonino Davis hate.
Ridiculous. I have been twice in a month and BOTH times I was approached by parking police asking me if i worked at there when I parked. Once I came out and had a warning on my car. Maybe pay attention to the people smoking weed in the lot instead?? I used to be a loyal customer but I’m sick of their behavior and since this is the closest one to me, I’m out.
We purchase my husbands work shirts and polos from here; always a good deal and of good quality. The staff is very helpful and friendly.
Found a pair of Steve Madden heels my wife has been wanting for the past couple of months. The price was great also!
Surprisingly good selection and excellent price points. Ill be back soon. Friendly staff. Clean and organized. Great layout of departments.
Found my favorite jeans and wanted to check out, but no staff to be found. Waited a couple minutes, walked around, and still none. NONE!!! Pitiful!!
Of course the shoe line was long, but the store was not as crowded as in past years. (COVID) I always find something I could used at Dillards.
I called to find out if they had 6 Navy blue silk ties in Stock and the lady one the phone did not know and justified not looking for them because she had customers in front of her. I hope there is more than one employee working all of Dillards
Its a standard department store.
I was very unhappy with my visit tonight, Jeremiah delivered no customer service at all and told me it was nothing he could do to help. I will reach out to the manager and everyone else possible I expect so much more from an established company
I only love it because of the service I recieved from Steven in Fragances, Alicia in Clinique and the older lady in Khiels. My daughter is now obsessed with quality fragrances and skincare products.
I love shopping here. Everyone is nice and professional all the time..
Not sure if I like it or not, didnt go inside, took my best friend and her mother. Maybe next time I will get inside and see if I like it.
This is my favorite store in Atlanta. Prices are a bit higher than other stores but you can always find many pretty clothes on sales here. Highly recommend it!
I was in and out today only took about 5 mins I received immediate assistance at the mens fragrance counter!!! I wish I could remember the gentlemans name that helped me!!!
The best Dillards that I have been in ever. Great selection on women brand and designers. Three floors of of fun shopping.
I called to see if they had a pair of shoes for my moms wedding. Well, after waiting 30 minutes the shoe department picked up the phone and hung up in my face. I was not even able to get in contact with anyone in that department.
Not enough help in the store. Did not have my sizes. The lady that helped me was very nice. Its more of a upscale store
I usually go during their sales, my good friend Jason always lets me know when there are good deals and what looks great on me!
Very good prices and clean the store
Beautiful store but the mens fragrance counter salesperson was atrocious.. She was poorly dressed in leggings and boots and I wasnt sure she was even an employee. When I inquired about a very pricey fragance and my need for a less expensive comparable one she said Well, Its what he wants. Would he do it for you?She proceeded to abandon me for another customer and I wandered around the counter looking for help. I worked for Dillards for 12 years and this is not at all the standards I was taught. Shame on you Atlantic Station Dillards for allowing such an awful person to work your counter at Christmas. Going to Ulta.
Rudest most unhelpful people on earth. Treated me like an inconvenience and were talking to themselves and on their phone the entire time. I didn’t get one hello.
Suits! Daniel Garron is the Selling Business Manager in the Mens Tailored Department in the Dillards in Atlantic Station. Daniel consistently goes above and beyond to ensure his customers satisfaction (including meeting clients from out-of-town on his days off). He is unequivocally one of the most hardworking and caring associates Ive had the pleasure of doing business with. If you need a good looking and well-fitting suit in Atlanta, I recommend Daniel without hesitation.
Andy in the make up and skincare dept is awesome! Beige from the ladies perfume dept is amazing! They know their business! ❤ it here...
Nicer Dillards, great location in Atlantic Station. Parking is free for 2 hours. Lots of restaurants, shops, and a Regal cinema. Easy parking, walkable, kids play area. Special seasonal events
Not when this store started to get so bad, but its been at least progressively downgraded over the last 15 years... I used to shop there every week... I havent been to a dillards in years... until this time.
Good department store In Atlanta, 2 hour free parking in connected parking garage, offering high end merchandise, cosmetics, clothing & shoes.
Looking for a bra I like...found it! Assistance from customer service person was great. Found some nice Belvedere shoes for him on sale.
Got just what I needed for last-minute Christmas gifts
I have to admit I never shopped at a Dillards until my best friend started working there, and I was pleasantly surprised at the great selection. Dillards is like an upscale Macy’s in my opinion you will find great name brand apparel but the décor and atmosphere is much better at Dillards. Gone are the women with the coupons they received in the mail, or the teenagers junking up the jr. section. I found the most amazing Made of Honor dress for an amazing price at Dillards. I have been hooked ever since; they have great sales as well as a great selection of products.
Most of the staff are very unhelpful and seem to care more about socializing with other sales associates than actually helping customers. Oftentimes there’s not even a person to be found.
Was kind of disappointed that they didnt have no Nautica but they had plenty of Polo that was extremely high
Great one day sale January 1st every year. Found good bargains on designer dresses.
The staff here was extremely nice and helpful especially the gentleman in the Big & Tall area he helped us find exactly what we were looking for and was very friendly and made suggestions...really went above and beyond!!!
They have TONS of ladies shoes on clearance! I love Dillard’s clearance shoes!
Got what I needed, but the service members were not wearing masks. They should require everyone to wear masks to prevent the spread of covid.
It was clean and nice. Great variety of things complaerd to some other department stores.
I do Not appreciate the service here sometimes. Not only do I have issues here, but they are inexcusable. I come to the offices and I can find no staff to help me check out my items. If I tell the manager, they might get dearly upset as to why I am saying something and my reasoning or as to why I’m saying it. I’m not sure why their service is like this is as to why it seems as though the employees don’t put their pride in coming to work on display to present to the customers.
This has been my store for years,nice clothes selection great fashion,colognes ,great brands.
Very helpful staff, vintage Louis V pieces. Big selection
The salesman was awesome. He helped entertain my kids while I tried on clothes.
Good selection. Great sale on mens clothing.
Person in mens department helped me get a pair of swim trunks of mannequin. Thanks
They had great sales and we love this department store.
Great customer service and products! Sales staff are very knowledgeable about the merchandise.
The staff here was very knowledgeable and helpful, especially Esther in the purse section and one of the gentlemen in the cologne section.
Love Dillards savings event with additional 30% off. Great deals!
A massive department store conveniently located in Atlantic Station that has a wonderful array of different designer and casual clothing brands with almost anything you could look for the staff was helpful but not pushy and exactly what I would want from a store like this
These beautiful shoes! I love Dillards shoe department.
Buyer beware of Dillards return policy! You cannot return or exchange new, never used, full priced items, with tags and proof of purchase sticker after 90 days even when purchased with a Dillards card.
Nice store, but could use more attentive customer service. Everything is absurdly overpriced in my opinion.
I hadnt shopped for myself real good in a few years. Shopping at Dillards and the great prices Ill be shopping more from now on.
I always enjoy shopping here. Great selections and friendly staff. Parking is free for the first two hours.
Good selection. Everyone in and out were masked! Hurray Atlantic Station...you get 5 stars!
Good selection of clothes and shoes, but rather pricey. Similar to Macys more or less but many of the items are more expensive and the selection of cheaper items is very limited.
My First time visiting the store in Atlanta , the shoe section was truly amazing
Good selection of shoes and some clothes. Odd gifts in the back. Weird organizational structure but its interesting to browse!
Bought items from 3 different departments and everyone was so nice, helpful, and professional! I definitely recommend shopping here!
Customer care was not good. We lost bill, ended up getting 60 dollars for 160 dollars spent. Very bad experience.
Always great sales!
Good department store for shopping for men. Price tags for women clothing is much higher compared to men!
When compared to other locations this one does not match up. I hate to drive out if community to see what I am missing
All in one place plus point is you have Nice outdoor surroundings here at this area
ANGELICA HAS A VERY GOOD CUSTOMERS SERVICE RELATIONS, I WILL ALWAYS GO BACK AND SHOP WITH HER AND SHE GOT THE RIGHT ATTITUDE.
Love this store, organized, but several ladies in formal are not helpful when shopping there during the week. Will now stick to weekends
Great sales on really nice merchandise!
People have some attitude , which dont know why if they cant help why they chose customer service job . Thing are fine but not a huge variety
Dillards is a great store. They were having a sale and the salesperson was available when needed.
Cashier is very nice. Shirt is over price
Great customer service, worked with Noah in the shoe department and he was so helpful, kind, and went out of his way to help me!
Great service for men clothing. I spend way too much money in that place 😉💸💸
Last Week! Stop ! Service was Great!Food was
Customer service was less than desirable in the lingerie department at North Point Mall today. Seems like Janet needs some extra training.
The sales were great and the store was very clean
Clean and some good sales. But, prices were obviously increased to account for the sale.
GREAT PLACE TO SHOP, FULL DEPARTMENT STORE EXPERIENCEBedding, cookware, shoes, for all, clothes, fragrances, purses, luggage,LOVE, love love...salpersons soo nice too
Dwayne in the women’s department is the best. Hate shopping. He made it enjoyable today. He is the absolute best!!!
CSR in the mens Ralph Lauren department was a great help
Went in looking for a bra, customer service was excellent! Thank you Dillards for hiring such a great team!
Always find great deals & fantastic service!
Great store to get everything you need from clothes to bags to kitchen appliances
Love this store. Always find something
My first time at this Dillards location. I look forward to shopping here again.
Love this location better selection better service than perimeter mall
Great customer service and selections
No masks required! Hip hip hooray! Finally people are coming back to their senses!
My favorite department store. Very well organized and clean.
Nice and clean, well stocked, convenient location, friendly service!
Wont close and putting employees in harms way....will not shop there again
Excellent, eclectic selection of semi and prime merchandise. Friendly helpful staff.
Okay overall, white ppl were looking at me suspicious until i walk out with several bags every body not looking to steal.
Very nice variety of clothes accessories household items and periodically runs very good sales
Selection of mens clothing very limited at the Atlantic station store. Perimeter Mall Dillards is far better.
Its nice and clean and they have some good sales..
Pushy salesman caused immeasurable disappointment and ruined my day. Otherwise, nice store layout.
The man in the mens section helped me find exactly what I needed, on sale no less! Good experience overall.
Great customer service... Store was very well presented and recovered.
I had an excellent experience here. I purchase Dior make up.
The one day sales are everything. Great to stock up on essentials
Great experience.Great customer service.
The more money u spend the better u r treated...
Steven in the mens cologne department has excellent customer service skills.
This is my happy place. Staff are always very helpful!!
Love this store always have amazings sales.
Worst customer service experience in store and online. Don’t waste your money
The store has a nice appeal to it. Very nice prices!
Usually hard to find someone to get help or checkout but otherwise a nice store.
Decent selection, a step below Macys but similar prices.
I stop going here because people in the shoe department are only concern with helping the inside of your hand color people
Total reviews rating 4.3
199 Reviews for Dillards 2023:
Review №1
2022-01-11This security guard follow me around the store like I had stole something. I went upstairs to pick up my packages I order online then I came back downstairs to look at some polo outfits for my husband. He was staring at me so I walk over toward Levi’s then he turn his head walk off if you follow me Ima follow you right back embarrass your robot cop toy boy self. Dillards how dare your security guard me around the store I see why y’all store empty it’s because of your fake security guard following everybody around.
Review №2
2022-03-06At first, I was impressed. I went for a suit coat and the gentleman helping me was very good and helpful. To his credit, hes a skilled salesman. He tried to sell me a $500 coat that didnt fit well because it was the closest to my size and it was all he had. When I didnt buy and asked him for more selection he just left us there. I guess he figured why waste his time.
Review №3
2022-03-31Lyric was awesome. I was looking for a dress, to fit my specific body type and her assistance truly did help me. She definitely went out of her way!!! She is the main reason for this review, although there selections are very nice and customer service is awesome
Review №4
2022-06-08The staff at this store is amazing. I love visiting this location especially perfume mens shoes and mens clothing. Not sold on womens shoes yet...Ill give a different salesman a try.
Review №5
2022-03-20I experienced the rudest salesperson in the Dillard’s Atlantic Station shoe department on today. He showed zero customer service skills, was not helpful, talked as he was walking away and definitely was not interested in any follow up questions that I may have had to ask. I honestly felt as if he was being rude on purpose. I will never ever visit this department again because of him. I didn’t catch his name but he wasn’t the salesman wearing all blue, as he appeared to be kind and helpful to his customers. Apparently, good help is hard to find. Dillard’s, please do better our money is worth too much to be treated so poorly.
Review №6
2022-05-11I visited this store for first time and I really loved it, they have a beautiful clothes and shoes and it is very nice decorations and very clean.
Review №7
2019-10-31Had a wonderful shopping experience at the Polo department and sales associate Floyd helped my wife I with a much needed new wardrobe after significant weight loss. They just received and stocked up on all the latest new 2019 Fall fashion designs by Ralph Lauren. Make sure you ask for Floyd and tell him Daniel sent you.
Review №8
2022-01-26This Dillard is absolutely horrible. Truly a horrible place to work at. Management is a total failure. The mens department manager, Leslie, is a disgusting old lady who treats her staff like slaves. She cannot keep an employee if her life counted on it. She makes her friends come to steal from the store and profits off of it. And the current store manager is spineless. Jessie was a much better Store manager who cared for his employees. This store is constantly losing employees due to their unethical treatments. PLEASE don’t shop there or apply for any positions in this place.
Review №9
2019-06-29Everything that you need is here! Designer purses including LV, MAC cosmetics, perfumes, shoes and more. Very friendly associates that will help you find anything that you are looking for. There are three levels to this store. Lingerie is on the top floor. Nice selection of sunglasses and accessories.
Review №10
2022-05-30I shop at dillards often but this location takes forever to get help especially in the fragrance dept.